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The following is an excerpt from a S-1 SEC Filing, filed by ZLAND COM INC on 3/29/2000.
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ZLAND COM INC - S-1 - 20000329 - DIVIDEND_POLICY

DIVIDEND POLICY

We have never declared or paid any cash dividends on our capital stock and currently intend to retain all available earnings generated by our operations for the development and growth of our business. Accordingly, we do not currently anticipate paying any cash dividends in the foreseeable future.

13

CAPITALIZATION

The following table describes our capitalization as of December 31, 1999:

- On an actual basis;

- On a pro forma basis to reflect the conversion of all outstanding shares of our convertible preferred stock into 11,300,570 shares of common stock immediately prior to completion of this offering; and

- On a pro forma as adjusted basis to reflect the sale of shares of common stock offered by us at an assumed initial public offering price of $ per share, after deducting underwriting discounts and commissions and estimated offering expenses payable by us.

You should read this table together with "Use of Proceeds," "Selected Consolidated Financial Data," "Management's Discussion and Analysis of Financial Condition and Results of Operations" and our consolidated financial statements and the related notes included elsewhere in this prospectus.

                                                                   AS OF DECEMBER 31, 1999
                                                              ----------------------------------
                                                                                      PRO FORMA
                                                               ACTUAL    PRO FORMA   AS ADJUSTED
                                                              --------   ---------   -----------
Cash and cash equivalents...................................  $ 16,404   $ 16,404     $
                                                              ========   ========     ========
Capitalized lease obligations, excluding current
  installments..............................................  $    467   $    467     $
                                                              --------   --------     --------
Stockholders' equity:
  Series A convertible preferred stock, $.01 par value,
     2,220,000 shares authorized, 1,649,634 shares
     outstanding, actual; no shares outstanding, pro forma
     and pro forma as adjusted..............................        16         --
  Series B convertible preferred stock, $.01 par value,
     7,823,740 shares authorized, 6,144,270 shares
     outstanding, actual; no shares outstanding, pro forma
     and pro forma as adjusted..............................        61         --
  Series C convertible preferred stock, $.01 par value,
     3,777,778 shares authorized, 3,506,666 shares
     outstanding, actual; no shares outstanding, pro forma
     and pro forma as adjusted..............................        35         --
  Undesignated preferred stock, $.01 par value, 6,178,482
     shares authorized, no shares outstanding, actual, pro
     forma and pro forma as adjusted........................        --         --
  Common stock, $.01 par value, 100,000,000 shares
     authorized, 21,542,806 shares issued (including
     treasury shares) and outstanding, actual; 32,843,376
     shares outstanding, pro forma;                shares
     outstanding, pro forma as adjusted.....................       216        328
  Additional paid-in capital................................    39,418     39,418
  Treasury stock -- common shares at cost, 143,592 shares...      (239)      (239)
  Stock subscriptions receivable............................    (1,327)    (1,327)
  Accumulated other comprehensive loss......................        (9)        (9)
  Accumulated deficit.......................................   (22,196)   (22,196)
                                                              --------   --------     --------
  Total stockholders' equity................................    15,975     15,975
                                                              --------   --------     --------
     Total capitalization...................................  $ 16,442   $ 16,442     $
                                                              ========   ========     ========

Share numbers in the table exclude:

- 11,139,212 shares of common stock issuable upon the exercise of stock options outstanding as of December 31, 1999, at a weighted average exercise price of $3.36 per share; and

- 5,757,798 shares of common stock issuable upon the exercise of warrants outstanding as of December 31, 1999, of which 4,743,824 are exercisable at the initial public offering price and the balance of which have a weighted average exercise price of $1.14 per share.

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DILUTION

If you invest in our common stock, your ownership interest will be diluted by the difference between the initial public offering price per share of our common stock and the pro forma as adjusted net tangible book value per share of our common stock immediately after this offering. Our pro forma net tangible book value as of December 31, 1999 was approximately $13.9 million, or $0.42 per share. Pro forma net tangible book value per share represents the amount of our total tangible assets less the amount of our total liabilities, divided by the number of shares of common stock outstanding after giving pro forma effect to the conversion of all outstanding shares of our convertible preferred stock into 11,300,570 shares of common stock immediately prior to completion of this offering. Dilution in pro forma net tangible book value per share represents the difference between the amount per share paid by investors in this offering and the pro forma net tangible book value per share of our common stock immediately after the completion of this offering. After giving effect to our sale of shares of common stock offered by us at an assumed initial public offering price of $ per share, and after deducting underwriting discounts and commissions and estimated offering expenses payable by us, our pro forma as adjusted net tangible book value at December 31, 1999 would have been $ , or $ per share. This represents an immediate increase in pro forma net tangible book value of $ per share to existing stockholders and an immediate dilution of $ per share to new investors. The following table illustrates this per share dilution:

Assumed initial public offering price per share.............             $
  Pro forma net tangible book value per share as of December
     31, 1999...............................................  $  0.42
  Increase per share attributable to new investors..........
                                                              -------
  Pro forma as adjusted net tangible book value per share
     after this offering....................................
                                                                         -------
  Dilution per share to new investors.......................             $
                                                                         =======

The following table sets forth, on a pro forma as adjusted basis as of December 31, 1999, the differences between existing stockholders and new investors with respect to the total number of shares purchased from us, the total consideration paid to us and the average price per share paid to us before deducting underwriting discounts and commissions and estimated offering expenses:

                                 SHARES PURCHASED      TOTAL CONSIDERATION
                                ------------------    ---------------------    AVERAGE PRICE
                                NUMBER     PERCENT      AMOUNT      PERCENT      PER SHARE
                                -------    -------    ----------    -------    -------------
Existing stockholders.........                   %    $                   %       $
New investors.................
                                -------     -----     ----------     -----
  Total.......................              100.0%    $              100.0%
                                =======     =====     ==========     =====

The foregoing table assumes no exercise of options or warrants outstanding as of December 31, 1999. As of December 31, 1999, there were 11,139,212 shares of common stock issuable upon the exercise of stock options at a weighted average exercise price of $3.36 and 5,757,798 shares of common stock issuable upon the exercise of outstanding warrants, of which 4,743,824 are exercisable at the initial public offering price and the balance of which have a weighted average exercise price of $1.14 per share.

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SELECTED CONSOLIDATED FINANCIAL DATA

The following selected consolidated financial data and selected pro forma data should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations" and our consolidated financial statements and related notes included elsewhere in this prospectus. The 1999 pro forma consolidated statement of operations data gives effect to the acquisitions of ActionWare and EMT in November 1999 as if these acquisitions had been completed on January 1, 1999. Each acquisition was accounted for under the purchase method of accounting. The consolidated financial statements as of and for the year ended December 31, 1999 have been audited by KPMG LLP, independent certified public accountants. The consolidated financial statements as of December 31, 1998, and for the two year period then ended, have been audited by PricewaterhouseCoopers LLP, independent accountants. The consolidated financial statements as of December 31, 1999 and 1998, and for each of the years in the three-year period ended December 31, 1999, and the reports thereon, are included elsewhere in this prospectus.

                                         FROM
                                     SEPTEMBER 1,
                                   1995 (INCEPTION)
                                       THROUGH                 YEAR ENDED DECEMBER 31,
                                     DECEMBER 31,     -----------------------------------------
                                         1995          1996       1997       1998        1999      PRO FORMA
                                   ----------------   -------    -------    -------    --------     1999(2)
                                                      (IN THOUSANDS, EXCEPT PER SHARE DATA)       (UNAUDITED)
HISTORICAL CONSOLIDATED
STATEMENTS OF OPERATIONS DATA:
Revenues:
  Franchise......................       $   --        $   452    $    --    $   260    $  4,669     $  4,669
  Product and related services...           40            339        221        350       1,793        4,744
                                        ------        -------    -------    -------    --------     --------
         Total revenues..........           40            791        221        610       6,462        9,413
  Cost of revenues...............           44            150         82        560       1,200        1,694
                                        ------        -------    -------    -------    --------     --------
Gross profit (loss)..............           (4)           641        139         50       5,262        7,719
                                        ------        -------    -------    -------    --------     --------
Operating expenses:
  Research and development.......           90            999        890        993       3,146        4,452
  Sales and marketing............           --            449        629      2,156       9,915       10,438
  General and administrative.....          104            202        283      2,119       4,449        5,584
  In-process research and
    development..................           --             --         --         --       1,304           --
                                        ------        -------    -------    -------    --------     --------
         Total operating
           expenses..............          194          1,650      1,802      5,268      18,814       20,474
                                        ------        -------    -------    -------    --------     --------
Operating loss...................         (198)        (1,009)    (1,663)    (5,218)    (13,552)     (12,755)
Interest expense, net............           --             46        222        149          87          138
                                        ------        -------    -------    -------    --------     --------
Net loss before income taxes.....         (198)        (1,055)    (1,885)    (5,367)    (13,639)     (12,893)
Provision for income taxes.......           --             --         --         --           4            4
                                        ------        -------    -------    -------    --------     --------
Net loss.........................         (198)        (1,055)    (1,885)    (5,367)    (13,643)     (12,897)
Preferred stock dividend.........           --             --         49         --          --           --
                                        ------        -------    -------    -------    --------     --------
Net loss applicable to common
  stockholders...................       $ (198)       $(1,055)   $(1,934)   $(5,367)   $(13,643)     (12,897)
                                        ======        =======    =======    =======    ========     ========
Basic and diluted net loss per
  share..........................       $(0.03)       $ (0.18)   $ (0.23)   $ (0.33)   $  (0.73)       (0.68)
                                        ======        =======    =======    =======    ========     ========
Shares used to compute basic and
  diluted net loss per share.....        6,000          6,000      8,342     16,072      18,570       19,082
                                        ======        =======    =======    =======    ========     ========
Pro forma basic and diluted net
  loss per share
  (unaudited)(1).................                                                      $  (0.46)
                                                                                       ========
Shares used to compute pro forma
  basic and diluted net loss per
  share (unaudited)(1)...........                                                        29,870
                                                                                       ========


(1) The pro forma basic and diluted net loss per share (unaudited) reflects the conversion of all outstanding shares of our convertible preferred stock into 11,301 shares of common stock as if the shares had been issued and converted at the beginning of 1999. See Note 1 to our consolidated financial statements.

(2) Includes adjustments directly attributable to the acquisitions, including the amortization of goodwill and other intangibles of $453 attributable to the acquisitions, amortized on a straight line basis over three to five-year periods, and the reversal of the in-process research and development charge recorded in connection with the acquisition of ActionWare.

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                                                                       AS OF DECEMBER 31,
                                                          ---------------------------------------------
                                                          1995    1996      1997      1998       1999
                                                          ----    -----    ------    -------    -------
                                                                         (IN THOUSANDS)
CONSOLIDATED BALANCE SHEET DATA:

Cash and cash equivalents...............................  $ 40    $  43    $   14    $ 1,594    $16,404
Working capital (deficit)...............................   351     (845)     (913)    (1,303)    11,834
Total assets............................................   502      648     1,618      2,685     27,319
Notes payable to stockholder, less current
  installments..........................................    --       --        60         30         --
Capitalized lease obligations, excluding current
  installments..........................................    --       65        53         89        467
Convertible preferred stock.............................    --       --         1         38        112
Total stockholders' equity (deficit)....................   430     (722)      304       (728)    15,975

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MANAGEMENT'S DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You should read the following discussion of our financial condition and results of operations in conjunction with our consolidated financial statements and related notes appearing elsewhere in this prospectus. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of factors including those discussed in "Risk Factors" and elsewhere in this prospectus.

OVERVIEW

We are a leading applications service provider, or ASP, offering proprietary Web-based software applications that enable small and mid-sized businesses to cost-effectively take their operations online and automate their business processes. Our ZLand.com product line of software applications together with related services provide e-business solutions for our customers. We offer our software applications to our customers on a rental basis and deliver our products and services through a franchise network.

We were organized in September 1995. From September 1995 to the end of 1998, our efforts were principally devoted to the development of our franchise distribution model and our ZLand.com product line. We also sold custom Web site development services during this period. We commenced sales of our current ZLand.com product line in April 1998. During 1999, we significantly expanded our corporate infrastructure, our ZLand.com product line and our U.S. franchise network, and initiated operations in Australia, Canada, Egypt, Germany and the United Kingdom. In November 1999, we launched our first brand building campaign through print advertising in major publications.

Recent Acquisitions

In November 1999, we acquired all of the outstanding stock of Appintec Corp., dba ActionWare, or ActionWare, a California corporation, for 475,000 shares of our common stock valued at $4.50 per share and $320,000 in cash. The aggregate purchase price was $2.5 million. ActionWare develops and markets customer relationship management software and provides related maintenance and programming services. The acquisition has been accounted for using the purchase method of accounting and, accordingly, the results of operations of ActionWare have been included in our consolidated financial statements since the date of the acquisition.

In November 1999, we also acquired all of the outstanding stock of Emerging Market Technologies, Inc., or EMT, a Delaware corporation, for 85,000 shares of our common stock valued at $4.50 per share and $180,000 in cash. The aggregate purchase price was $563,000. EMT markets and sells software and provides consulting services. The acquisition has been accounted for using the purchase method of accounting and, accordingly, the results of operations of EMT have been included in our consolidated financial statements since the date of acquisition.

In January 2000, we acquired substantially all of the assets of Central Technologies, Inc., a California corporation, for 322,222 shares of our common stock valued at $4.50 per share. The aggregate purchase price was $1.4 million net of cash acquired. Central Technologies provides products and services to serve the needs of accountants, including financial management and reporting software applications for small to mid-sized businesses. The acquisition will be accounted for using the purchase method of accounting.

Revenues

Our revenues consist of franchise fees and fees for product rental and related services. In 1999, a substantial portion of our revenues consisted of franchise fees generated as a result of the rapid expansion of our franchise network during that period. We expect that our product and related services revenues will constitute an increasing percentage of our total revenues in the future as these franchises expand operations.

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Franchise revenues are derived from the sale of territory licenses under our franchise agreements. All franchises are granted for a seven year period, and are renewable for an additional seven years at the election of the franchisee and upon payment of a renewal fee. Generally, we receive the franchise fee at the time the franchise agreement is executed. In 1999, we granted payment terms of up to 12 months to several franchisees who purchased large multi-territory franchises.

We recognize franchise revenues in three stages based upon the value of the services we provide to the franchisees during each stage. We recognize approximately 50% of the franchise fee upon completion of the franchisee's initial franchisee training, which represents the point at which a franchisee is able to commence operations and the franchise fee becomes nonrefundable. We recognize approximately 25% of the franchise fee, representing our estimate of the value of the additional training and assistance required to be provided to the franchisee in the initial year of operations, ratably over the first year of the franchise agreement. We recognize approximately 25% of the franchise fee, representing our estimate of the value provided by us to the franchisee over the term of the franchise agreement, ratably over its seven-year term. In those instances in which we granted payment terms, we recognize the unpaid fee in accordance with the above policy only when we believe that collection is probable. Our franchise revenue recognition policy is in accordance with Statement of Financial Accounting Standards (SFAS) No. 45, "Accounting for Franchise Fee Revenue," and the Securities and Exchange Commission's Staff Accounting Bulletin No. 101 (SAB 101).

Our product and related services revenues is composed of an upfront design and development fee, a monthly rental fee and fees for related services. We recognize the upfront design and development fees when design and development is complete and the product is available for customer use. We recognize product and related services revenues from sales of our proprietary software and related services sold through our franchises and company-owned sales offices. We recognize product rental and related services revenues ratably over the one year service period. Our product and related services revenue policies follow the guidance of American Institute of Certified Public Accountants Statements of Position 97-2 and 98-9, "Software Revenue Recognition."

Historically, our franchisees acted as the principal contracting parties with, and we supplied the product to, our customers. Although we billed the customer and collected the revenues, franchisees bore collection risk. We remitted 60% of the fees to the franchisees and retained the balance. As a result, through 1999, we recognized revenues on a net basis, representing 40% of the total transaction value. Beginning in 2000, our contracts provide that we are the principal contracting party with our customers and we establish pricing and bear the risk of loss.

Costs and Expenses

Cost of revenues consists primarily of network operating center costs, personnel expenses related to services provided to customers and those franchisees with which we have operating assistance agreements, and costs of franchisee training. In 1997, we capitalized software development costs related to products that had reached technological feasibility. These costs were amortized to cost of revenues over the two years ended December 31, 1999.

Research and development expenses consist primarily of compensation and related costs for research and development personnel, including independent contractors and consultants, and operating expenses for facilities and equipment relating to research and development functions.

Sales and marketing expenses consist of personnel and related costs primarily for our direct sales force and marketing staff, commissions on sales of our franchises and marketing programs, including trade shows, advertisements, promotional activities and media events.

General and administrative expenses consist primarily of personnel and related costs for corporate functions, including finance, accounting, legal, human resources, facilities, fees for professional services, and amortization of goodwill and other intangibles.

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Years Ended December 31, 1997, 1998 and 1999

Revenues

Revenues increased from $221,000 in 1997 to $610,000 in 1998 and $6.5 million in 1999. Our 1997 revenues consisted mainly of sales of custom Web site development services. Revenues in 1998 included $350,000 in product and related services revenues and $260,000 of franchise fee revenues. Product and related services revenues increased to $1.8 million in 1999, following the release of version 2.0 of our ZLand.com product line in October of that year. Franchise fee revenues increased to $4.7 million in 1999 due to substantial expansion of our U.S. and international franchise network.

Three franchisees represented approximately 41% of our total revenues in 1999. We recognized approximately $615,000 of franchise fee revenues from the licensing of a franchise with Dorado Resources Corp., of which approximately $465,000 is payable in 2000. We believe that collection of the unpaid portion of the fee is probable. We recognized approximately $2.1 million of franchise fee revenues from the licensing of franchises with two different eGlobal partnerships, all of which was paid during 1999.

Cost of Revenues

Cost of revenues totaled $82,000 in 1997, $560,000 in 1998 and $1.2 million in 1999. Cost of revenues in each of 1998 and 1999 included $441,000 of amortization of software development costs that were capitalized in 1997. Excluding the $441,000 amortization charge in 1998, cost of revenues increased $37,000 from 1997 to 1998. The increase of $640,000 from 1998 to 1999 resulted primarily from increased franchisee training and cost of higher product and related services revenues.

Research and Development

Research and development expenses increased from $890,000 in 1997 to $993,000 in 1998 and $3.1 million in 1999. The increase during 1999 was primarily related to the addition of software engineers and development activity associated with version 2.0 of the ZLand.com product line released in October 1999. We believe that investments in research and development are essential to our future success and expect that research and development expenses will increase in future periods.

Sales and Marketing

Sales and marketing expenses increased from $629,000 in 1997 to $2.2 million in 1998 and $9.9 million in 1999. The increase in 1998 was primarily attributable to costs associated with the opening of our first company-owned sales office and the introduction of the ZLand.com product line. The increase in 1999 was related to the addition of sales and marketing employees during the year to support our rapidly expanding franchise distribution model, the costs associated with the launch of our brand building campaign, which commenced in November 1999, and $1.2 million in commissions payable in connection with the licensing of franchises. We expect that our sales and marketing expenses will continue to increase due to the planned growth of our sales force, expansion of our franchise network, and the establishment of company-owned sales offices in U.S. and international locations. We also expect increases in marketing programs and other promotional activities.

General and Administrative

General and administrative expenses increased from $283,000 in 1997 to $2.1 million in 1998 and $4.4 million in 1999. The increases are primarily attributable to increases in personnel to support the internal growth in our operations, expansion of our facilities and other increased infrastructure costs as we have concentrated on building our management team and establishing our administrative infrastructure. We expect general and administrative expenses to increase as we add personnel and incur additional costs related to the anticipated growth of our operations, our continuing expansion into international markets and our operation as a public company.

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In-Process Research and Development

In connection with our acquisition of ActionWare in 1999, we incurred a charge for in-process research and development of $1.3 million in 1999, which represents the portion of the purchase price for ActionWare that was allocated to technology-in-process for which there is no alternative future use. This amount was written off to operations at the time of acquisition.

ActionWare had, at the time of acquisition, one major in-process research and development project that was approximately 20% complete. We acquired ActionWare to obtain completed technology as well as to complete the development effort on this in-process project, as we believed the project in process had economic value but had not yet reached technological feasibility and had no alternative future uses. We are continuing development efforts and estimate that the cost to complete development will be approximately $5 million. We expect the first new products to be developed by ActionWare to be available for marketing within one year.

Interest Expense, Net

Interest expense, net was $222,000 in 1997, $149,000 in 1998 and $87,000 in 1999. Interest expense relates primarily to capitalized lease obligations and other short-term borrowings. The decrease in interest expense in 1998 and 1999 is attributable to repayments of our short-term borrowings with the proceeds of equity financings.

QUARTERLY OPERATING RESULTS

The following table presents our historical unaudited consolidated quarterly results of operations data for our most recent four quarters ended December 31, 1999. This data is unaudited and derived from our audited annual consolidated financial statements and notes included elsewhere in this prospectus. In the opinion of management, this quarterly financial information has been prepared on the same basis as our annual financial statements and includes all adjustments, consisting only of normal recurring adjustments, necessary to present fairly the financial results included in the table below. This statement of operations data should be read in conjunction with the consolidated financial statements and related notes included in this prospectus. Our results of operations have fluctuated and are likely to continue to fluctuate in the future. Results of operations for any previous periods are not necessarily comparable to future periods.

                                                                THREE MONTHS ENDED
                                            -----------------------------------------------------------
                                             MARCH 31,      JUNE 30,     SEPTEMBER 30,    DECEMBER 31,
                                                1999          1999           1999             1999
                                            ------------    ---------    -------------    -------------
                                                                  (IN THOUSANDS)
CONSOLIDATED STATEMENT OF OPERATIONS DATA:
Revenues:
  Franchise...............................    $   592        $   976        $ 1,131          $ 1,970
  Product and related services............        178            204            394            1,017
                                              -------        -------        -------          -------
          Total revenues..................        770          1,180          1,525            2,987
Cost of revenues..........................        175            279            311              435
                                              -------        -------        -------          -------
Gross profit..............................        595            901          1,214            2,552
                                              -------        -------        -------          -------

Operating expenses:
  Research and development................        324            510            840            1,472
  Sales and marketing.....................        738          1,077          3,458            4,642
  General and administrative..............        655            513          1,275            2,006
  In-process research and development.....         --             --             --            1,304
                                              -------        -------        -------          -------
          Total operating expenses........      1,717          2,100          5,573            9,424
                                              -------        -------        -------          -------
Operating loss............................    $(1,122)       $(1,199)       $(4,359)         $(6,872)
                                              =======        =======        =======          =======

21

Our revenues have increased in each period presented. These increases have been due to the implementation and expansion of our franchise model, yielding increasing franchise fees, and subsequent product and related services revenues as our customer base has grown. Total cost of revenues has increased more slowly than revenues, resulting in gross profit margin expansion due to the efficiencies involved with selling a growing number of franchises. Total operating expenses have increased in absolute dollars in each period presented as we have expanded our infrastructure to support our growing operations.

LIQUIDITY AND CAPITAL RESOURCES

We have funded our operations to date primarily through the sale of equity securities. Through December 31, 1999, we raised approximately $45 million through equity financings. At December 31, 1999, we had $16.4 million in cash and cash equivalents.

Cash used in operating activities totaled $686,000 in 1997, $3.7 million in 1998, and $8.6 million in 1999. The increase in 1998 was primarily due to net losses in the period. The increase in 1999 was primarily due to net losses in the period and increases in accounts receivable and prepaid expenses and other current assets, partially offset by increases in deferred revenues and accrued expenses, as well as in-process research and development and equity instruments issued for services.

Cash used in investing activities totaled $973,000 in 1997, $87,000 in 1998, and $2.4 million in 1999. The decrease from 1997 to 1998 was primarily due to capitalization of software development costs in 1997. The increase in 1999 was primarily due to the purchase of property and equipment.

Cash provided by financing activities totaled $1.6 million in 1997, $5.4 million in 1998 and $25.8 million in 1999. The increases in each period resulted primarily from the net proceeds from issuances of common and convertible preferred stock and borrowings on our leasing credit lines.

We have credit agreements with three leasing companies that provide lines of credit for capital equipment purchases. The aggregate amount available under these facilities at December 31, 1999 was $1.2 million, and the aggregate amount outstanding was $725,000. The interest rates on these lines of credit at December 31, 1999 ranged from 8.99% to 11.75%. Expenditures for property and equipment, including those subsequently financed under capitalized lease obligations, are primarily for purchases of computer hardware and software used in our operations, including expenditures for management information systems, telecommunications systems and hosting of customer applications.

We used cash for capital expenditures of $67,000 in 1997, $87,000 in 1998, and $1.6 million in 1999. Historically, capital expenditures have been used to make leasehold improvements to our leased office space and to purchase computer hardware and software, telecommunications equipment, and furniture and fixtures to support our growth. We expect our capital expenditures to continue to increase significantly and anticipate spending approximately $8 million in 2000 as we expand our operations in the United States and abroad. We do not at present have any material commitments for capital expenditures.

We believe that the net proceeds from this offering, combined with current cash balances and borrowings under our leasing lines of credit, will be sufficient to fund our requirements for working capital and capital expenditures for at least the next 12 months. Thereafter, we may sell additional equity or debt securities or seek additional credit lines. We may need to raise additional funds sooner in order to support more rapid expansion, develop new or enhanced services and products, respond to competitive pressures, acquire complementary businesses or technologies or take advantage of unanticipated opportunities. Our future liquidity and capital requirements will depend upon numerous factors, including the success of our existing and new service offerings and competing technological and market developments.

YEAR 2000 READINESS

Computer systems and software must accept four digit entries to distinguish 21st century dates from 20th century dates. As a result, many software and computer systems that accepted only two digit entries needed to be upgraded in order to accept dates beginning January 1, 2000. To date, we have not experienced any date related problems with our software. In addition, we have not been made aware of,

22

nor have we experienced, date related problems with any third-party software. We have tested our software and our internal systems for potential problems relating to the leap year that occurred in 2000 and have not experienced any date related problems resulting from leap year dates. In addition, we do not believe that we will incur material costs in the future because of date related problems.

FOREIGN CURRENCY EXCHANGE RATE RISK

To date, substantially all of our recognized revenues have been denominated in U.S. dollars and our exposure to foreign currency exchange rate changes has been immaterial. We expect, however, that a significant portion of future product and related services revenues and franchise revenues will be derived from our international operations and will be denominated in foreign currencies. As a result, our future operating results may be subject to significant fluctuations based upon changes in the exchange rates of certain currencies in relation to the U.S. dollar.

RECENT ACCOUNTING PRONOUNCEMENTS

In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities. SFAS No. 133 is effective for all fiscal quarters or fiscal years beginning after June 15, 1999. In August 1999, the FASB issued SFAS No. 137, Accounting for Derivative Instruments and Hedging Activities -- Deferral of the Effective Date of FASB Statement No. 133. This statement defers the effective date of SFAS No. 133 to all fiscal quarters or fiscal years which begin after June 15, 2000. SFAS No. 133 establishes accounting and reporting standards for derivative instruments embedded in other contracts and for hedging activities. Application of this standard is not expected to have a material impact on our consolidated financial position or results of operations.

23

BUSINESS

OVERVIEW

We are a leading applications service provider, or ASP, offering proprietary Web-based software applications and related services that enable small and mid-sized businesses to cost-effectively take their operations online and automate their business processes. Our ZLand.com e-business solutions optimize business functions throughout the enterprise, such as e-commerce, sales force automation, supply-chain management, customer support, human resources and financial management. Our software applications are fully scalable, platform independent and are hosted in secure, third party data centers. Our applications are deployed rapidly through the Internet to our customers on a rental basis and are integrated easily with their business processes and existing information technology systems.

We offer our ZLand.com product line to our customers on a rental basis through a network of local sales offices staffed by e-business experts. We employ a unique franchise distribution model to target what we believe is an under-serviced market consisting of small and mid-sized businesses, or businesses with between one and 1,000 employees. Our typical customer has between 20 and 100 employees. We believe that our franchise distribution strategy is the only cost effective method to penetrate and service our target market successfully.

As of March 2000, we offered our solutions throughout the United States from 37 sales offices. We also have offices in Australia, Canada, Egypt, Germany and the United Kingdom. Our customer base has grown to over 700 customers as of March 2000 from approximately 190 customers as of January 1999.

INDUSTRY BACKGROUND

Rapid Growth in Business Use of the Internet

An increasing number of businesses are using the Internet to enable fast and efficient communications with their customers, vendors and employees. For example, companies are increasingly requiring their vendors to order, invoice and pay through the Internet. IDC projects that the market for business-to- business e-commerce will grow from $97 billion in 1999 to $1.4 trillion in 2003. In comparison, IDC projects that the market for business-to-consumer e-commerce will grow from $34 billion to $209 billion over the same period.

In the last several years, many businesses have emerged with operating models that are exclusively dependent on the Internet, while traditional businesses of all sizes are working quickly to Web-enable their businesses on an enterprise-wide level. Many traditional businesses seek to establish their initial Web presence with a simple, static, online marketing brochure. As these businesses become more familiar with the Internet as a communications platform, an increasing number are seeking to automate more complex, mission-critical functions on the Web.

Increasing Trend Toward Outsourcing

While businesses are facing competitive pressure to Web-enable their business processes, many of them -- particularly small and mid-sized businesses -- lack the necessary expertise or resources to do so and therefore seek to outsource such services. Reasons for the growth in outsourcing include:

- the desire of companies to focus on their core businesses;

- the increased costs that businesses experience in developing and maintaining their networks and software applications;

- the rapid pace of technological change that shortens time to obsolescence and increases capital expenditures as companies attempt to capitalize on leading-edge technologies;

- the challenges faced by companies in hiring, motivating and retaining qualified software engineers and IT employees; and

- the desire of companies to reduce deployment time and risk.

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The Competitive Needs of Small and Mid-Sized Businesses to Automate Key Business Processes

According to IDC, there are currently approximately 7.5 million businesses in the United States with less than 100 employees and such businesses will devote more IT dollars to the Web than any other segment with the exception of the government. IT spending by these businesses is projected by IDC to grow from $20 billion in 1999 to $85 billion in 2003. Additionally, according to country census data for 1998 and 1999, there are more than 40 million businesses with between one and 500 employees located in Europe and Asia.

Small and mid-sized businesses generally lag their large company counterparts in adopting comprehensive or enterprise-wide e-business solutions due to lack of technical resources, ill-defined or unquantified objectives, budgetary constraints and cost-of-solution barriers to entry. We believe that these businesses need integrated software applications that take advantage of the Internet to improve core business processes, thereby reducing costs for these businesses and enhancing their competitive position.

OUR OPPORTUNITY

We believe that many of the software products and services currently offered by IT providers are too complex and costly to be effective for small and mid-sized businesses. To date, many small and mid-sized businesses seeking to Web-enable their operations have acquired "boxed" software from different vendors for a variety of business functions, resulting in patchwork solutions that are poorly integrated. Moreover, the infrastructure required to support these packages, which may include hiring specialized IT personnel and investing in costly hardware systems, is beyond the capabilities and financial resources of many small and mid-sized businesses.

In addition, many small and mid-sized businesses have had to seek IT implementation solutions from multiple providers, including local system integrators, independent Web site designers and hardware and software vendors. Dealing with multiple suppliers can be costly as each supplier provides its own product or service and has limited knowledge of the bundle of products and services required to provide a customer with a complete e-business solution. As a result, many small and mid-sized businesses delay their acquisition of Web-based e-business software applications or forego implementation of the applications altogether.

We believe that a significant market opportunity exists for a single-source provider of Web-based business software applications to small and mid-sized businesses. These businesses require a scalable, cost effective, end-to-end solution that is easy to implement and rapidly automates their mission critical business operations throughout the enterprise.

THE ZLAND.COM SOLUTION

Our proprietary ZLand.com e-business software applications are specifically tailored to the needs of small and mid-sized businesses, providing a fully integrated and scalable suite of front- and back-office software solutions. We believe that by automating the critical business operations of small and mid-sized businesses, our ZLand.com solutions enable our customers to achieve significant cost savings and productivity enhancements. We believe that our solutions provide small and mid-sized businesses with many of the online capabilities that Fortune 500 companies enjoy when interacting with their vendors, customers, employees and other constituencies.

We provide the following key competitive advantages and benefits to our customers:

One-Stop, End-to-End Solution

Our solutions enable small and mid-sized businesses to automate critical business operations throughout the enterprise. Our proprietary ZLand.com product line consists of more than 160 software applications grouped into 20 solution sets. These solution sets address a broad range of business functions, from establishing a basic Web presence, to selling products over the Internet, to automating business processes, including sales force and supply-chain automation, customer support, human resources and

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financial management. By offering an enterprise-wide solution, our customers are able to use ZLand.com as their single source provider of e-business software applications.

Rapid Time to Value

Time to market and the ability to quickly recognize measurable value in e-business initiatives are critical factors for small and mid-sized businesses. We believe that our customers can deploy our solution much more rapidly than alternative approaches. Our templated solution allows most customers to begin using standard ZLand.com e-business software applications within a relatively short period of time. Incorporation of a customer's data, text and graphical images enables us to provide each of our customers with an individualized solution, while still maintaining rapid delivery and the low cost benefits of a standard product. Our customers can implement those applications that fit their immediate needs, and can add applications as their businesses expand. We believe that our customers incur significantly lower capital investment and operating expenses compared to alternative approaches, and therefore can recognize a meaningful return on investment quickly.

High-Value Delivery Model

Our proprietary ZLand.com software applications are hosted in secure, third party network operating centers and delivered to our customers through the Internet. This ASP model allows customers to rent our products without incurring significant up-front costs. Our customers benefit from integrated e-business capabilities without the cost of acquiring additional hardware and employing dedicated IT personnel. This approach also enables our customers to receive reliable performance and secure computing resources on a 24 x 7 basis. We believe that our ASP delivery model is ideally suited for small and mid-sized businesses and enables non-technical customers to easily deploy our products.

Scalable, Flexible Solutions

Our proprietary ZLand.com software applications are designed to deploy rapidly throughout the enterprise and integrate easily with our customers' business processes and existing IT systems. Our solutions are scalable and flexible, enabling our customers to implement additional applications in a cost effective manner as their business needs evolve. For example, a customer initially might choose only to have a Web site to promote its products or services. The customer later may add applications enabling e-commerce (e.g., online catalogs and product fulfillment), or add a complete solution that integrates many of its back-office business processes with its Web site. The scalability of our solutions helps our customers minimize their costs by permitting them to rent and use only those functions they currently need, while providing the flexibility to continually and easily add functions as the enterprise expands. In addition, we have designed our ZLand.com suite of e-business software applications so that we can deploy the same solution internationally using local language and business rules.

Unique Network of Local e-Business Experts

Many small and mid-sized businesses that seek to implement an e-business strategy are unable to stay abreast of the latest Internet and software technology. These businesses require access to on-site e-business expertise. We believe that our franchise network of local sales offices staffed by e-business experts provides the only effective means of servicing these businesses. Our local e-business experts help our customers identify the solutions of the most immediate value to them and develop an e-business strategy that meets their needs.

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STRATEGY

Our objective is to become the leading worldwide provider of Web-based business software applications for small and mid-sized businesses. Key elements of our strategy to achieve this objective include:

Build a Global ZLand.com Brand

We believe that building a strong brand is critical to attracting and expanding a broad and diverse customer base of small and mid-sized businesses. In November 1999, we launched our first brand building campaign through print advertising in major publications targeted at small and mid-sized businesses. We intend to launch a more extensive and global brand-building campaign in 2000, which will include print, radio, Internet advertising and other programs to further develop our brand. Our brand-building programs will leverage our corporate positioning statement, "e-business for everyone."

Rapidly Expand Through Our Unique Franchise Distribution Model

We believe that we acquire our customers at a low cost by delivering our e-business solutions through a distribution system composed primarily of franchise sales offices. Because the majority of small and mid-sized businesses are not located in major metropolitan areas, we believe that our franchise distribution model is the only cost effective means to penetrate and service our target market successfully on a large scale. Because we have invested significant time and resources to develop and test our franchise system and distribution model, we believe that we are poised to expand rapidly and efficiently.

Continue to Enhance Our End-to-End Solutions

Our e-business software solutions enable our customers to link their front-end Web presence with their back-end enterprise systems efficiently and cost-effectively. When we identify a product that we believe should be added to our product line, we either develop it internally, acquire or license it. To date, we have internally developed the majority of our software products. In November 1999, we acquired ActionWare, a company that had already developed a sales force automation application, after we determined that market demand for such a product existed. In January 2000, we acquired Central Technologies, Inc., a company that had developed financial management and reporting software applications for small to mid-sized businesses. We are integrating these applications into our ZLand.com product line. As we expand our product line, we intend to continue to enhance our platform technology so that we can maintain a leading solution.

Continue Our International Expansion

We intend to continue to target small and mid-sized businesses worldwide and expand our global presence. We currently have sales offices in the United States, Australia, Canada, Egypt, Germany and the United Kingdom. We intend to expand our operations in these countries using a localized version of the software and enter additional foreign markets. We believe that we can replicate the infrastructure and processes that support our distribution model in most countries.

Leverage Our Community of Customers and Enter into Strategic Partnerships

We currently provide our solutions to more than 700 customers and intend to aggressively expand our customer base. We believe that we have a significant opportunity to leverage a large customer base of small and mid-sized businesses. We believe that our customer base will be extremely attractive to vendors that seek to offer their products and services to this market. We intend to take advantage of other revenue opportunities that we may derive from our community of customers by entering into strategic partnerships.

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PRODUCTS AND RELATED SERVICES

Our product line currently consists of more than 160 software applications organized into 20 solution sets. These solutions sets contain bundles of applications that address different combinations of our customers' e-business needs. Additional solution sets can be employed to further expand and tailor a customer's solution, either at the time of original deployment or at a later date as the customer's needs evolve. Our product line spans a wide range of e-business activities including:

- e-marketing -- communicating company and product information through the Internet.

- e-commerce -- selling products and services through the Internet.

- e-operations -- using Web-based applications and databases to streamline key front- and/or back-office business processes.

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The following table identifies our software applications:

                                     E-COMMERCE
  E-MARKETING APPLICATIONS          APPLICATIONS                            E-OPERATIONS APPLICATIONS
  ------------------------          ------------        ------------------------------------------------------------------
Customer About Page            Auction                  Accounts Payable               HQ Job Postings
Customer FAQ                   Customer Catalog         Accounts Receivable            Information Services Central
Customer Info Center           Customer Financial       Activity Manager               Services
Customer Product Library       Forms                    Budgets                        Information Services Company
Employee Advertising           Customer Returns         Checks                         Directory
Resources                      Customer Self Service    Collections Manager            Information Services Company
Employee FAQ                   Dealer Allocator         Contact Manager                Newsletter
Employee Web Resources         Dealer Locator           Customer Company Directory     Information Services Reading File
Finance About Page             Order Fulfillment        Customer Suggestion Box        Information Services Room &
Finance FAQ                     Integrator              Customer Training Schedule     Resource
HQ About Company               Reseller Auction         Employee Admin Forms           Reservation
HQ About Page                  Reseller Catalog         Employee Bulletin Board        Inventory Manager
HQ Email Referral              Reseller Financial       Employee Central Services      Investor Bulletin Board
HQ Homepage                    Forms                    Employee Classifieds           Investor Company Directory
HQ Site Map                    Reseller Service         Employee Company Directory     Investor Financial Reports
HR About Page                  Request                  Employee Company Newsletter    Investor News
HR FAQ                         Reverse Auction          Employee Goal Tracker          Investor Reading File
Information Services About     Shopping Cart            Employee President's Message   Investor Suggestion Box
Page                                                    Employee Manual                Invoicing
Information Services FAQ                                Employee Reading File          Marketing Campaign Manager
Investor About Page                                     Employee Suggestion Box        Meeting Manager
Investor FAQ                                            Employee Room & Resource       Mfg Central Services
Mfg About Page                                          Reservation                    Mfg Company Directory
Mfg FAQ                                                 Employee Union Notices         Mfg Company Newsletter
Press About Page                                        Finance Central Services       Mfg Policy & Procedures Manual
Press Awards                                            Finance Company Directory      Mfg Reading File
Press Calendar                                          Finance Company Newsletter     Mfg Room & Resource Reservation
Press FAQ                                               Finance Reading File           Mfg Suggestion Box
Press Product Library                                   Finance Room & Resource        Mfg Technical Manual
Press Releases                                          Reservation                    Mfg Union Notices
Press Testimonial                                       Finance Suggestion Box         Opportunity Manager
Reseller About Page                                     General Ledger                 Order Entry
Reseller FAQ                                            Group Calendaring              Payroll Entry
Reseller Info Center                                    Help Desk Manager              Payroll Reporting
Reseller Product Library                                HR Admin Forms                 Press Relations Company Directory
Reseller Web Resources                                  HR Applicant Tracking          Project Tracker
Sales/Mktg About Page                                   HR Benefits Administration     Purchase Orders
Sales/Mktg Advertising                                  HR Bulletin Board              Reseller Bulletin Board
Resources                                               HR Central Services            Reseller Company Directory
Sales/Mktg FAQ                                          HR Company Directory           Reseller Lead Resources
Sales/Mktg Web Resources                                HR Company Newsletter          Reseller Reading File
Trade Press                                             HR Employee Classifieds        Reseller Research Resources
Vendor About Page                                       HR Employee Manual             Reseller Suggestion Box
Vendor FAQ                                              HR Job Postings                Reseller Training Schedule
White Papers                                            HR New Hire Processing         Sales/Mktg Central Services
                                                        HR President's Message         Sales/Mktg Company Directory
                                                        HR Reading File                Sales/Mktg Company Newsletter
                                                        HR Room & Resource             Sales/Mktg Lead Resources
                                                         Reservation                   Sales/Mktg Literature Library
                                                        HR Suggestion Box              Sales/Mktg Manual
                                                        HR Training Manual             Sales/Mktg Reading File
                                                        HR Training Schedule           Sales/Mktg Research Resources
                                                                                       Sales/Mktg Room & Resource
                                                                                        Reservation
                                                                                       Sales/Mktg SFA
                                                                                       Sales/Mktg Suggestion Box
                                                                                       Sales/Mktg Training Schedule
                                                                                       Time Sheet Entry
                                                                                       Training Manual
                                                                                       Training Schedule
                                                                                       Vacation Scheduler
                                                                                       Vendor Bidding System
                                                                                       Vendor Bulletin Board
                                                                                       Vendor Company Directory
                                                                                       Vendor Freq Purchased Products

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Templated Approach

Our product design employs a templated approach that enables our customers to rapidly deploy a solution set and tailor it to achieve a unique look and feel. Each customer's interaction with our applications is personalized using standard definitions contained in our predefined templates. For example, our Web site development application incorporates each customer's personal information as part of the application set-up process using a simple fill-in-the-blank online configuration questionnaire and the inclusion of customer-specific images in a graphics library. With this technique, each customer determines the look and feel of its Web site while the application infrastructure remains standard. Our templated approach allows us to deliver and manage the ZLand.com product line so that a large number of customers are able to tailor our standard applications to their individual needs.

Product Attributes

ZLand.com's suite of e-business software applications has been designed to achieve the following integration attributes:

Field-driven personalization.............  Each customer can alter the look and feel
                                           of its Web site, as well as certain
                                           functions, within an otherwise standard
                                           application.
Centralized security.....................  Each authenticated user has a single user
                                           identification and password that
                                           specifies the resources and functions
                                           that the user can access.
Uniform navigation.......................  All of our applications share a common
                                           navigation style, so that learning a new
                                           application only requires understanding
                                           its features.
Single logical database..................  All applications used by a customer share
                                           common access to that customer's data,
                                           ensuring consistency.

Services

We offer services, which are complementary to or included with our product line, such as e-business consulting, site hosting and administration, product support, integration of existing IT systems and application customization. When combined with the ZLand.com product line, our services provide our customers with a total e-business solution. These services include the following:

- E-business Consulting. Our e-business experts provide Internet-strategy consulting, Internet-marketing enhancement, Web site audit and design, and business process improvement services.

- Site Hosting and Administration. Our third-party network operating centers provide Internet access via multiple T3 lines, with fully redundant equipment, data backup and 24 x 7 support.

- Product Support. We offer a comprehensive customer assistance program through our technical support staff that provides timely resolution of customer technical inquiries through telephone, e-mail, and Web site capabilities.

- Integration of Existing IT Systems. Our e-business experts help integrate the customer's established existing IT systems with our suite of e-business software applications.

- Customization of Applications. We offer custom development to enhance our existing applications or develop new applications to meet a customer's demands.

Alliances

We have implemented an alliance partnership program to provide our customers with "point-and-click" access to the products and services of major brand name companies through our suite of

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e-business software applications. We believe that our alliances will assist us in gaining broad market acceptance as well as enhance our marketing, sales and distribution capabilities. In addition to increasing the value of our product line to our customers, the program provides ZLand.com with an opportunity to increase customer loyalty and build our brand. We believe the program provides an effective sales channel for our alliance partners to build brand loyalty and reach new small and mid-sized businesses.

CUSTOMERS

We target small and mid-sized businesses, which we characterize as enterprises with between one and 1,000 employees. Our typical customer has between 20 and 100 employees. Currently, we have more than 700 customers across a wide range of industries. We provide our products and services to our customers through renewable one-year contracts. Our customers typically pay a one-time set-up fee for customer specific design and development and a recurring monthly fee, which vary based on the scope of the customers' requirements.

The following provides representative examples of customer experiences in the areas of e-marketing, e-commerce and e-operations:

E-Marketing: Trigon Electronics

Trigon's problem. Trigon Electronics sells high-end security products through its dealer network to industrial customers nationwide, some of whom are large and sophisticated. As a result, Trigon needed to continually educate and update its dealer network. Trigon also needed to use the Internet to market to prospective customers directly, providing leads to the dealer network.

ZLand.com's solution. Using our suite of ZLand.com e-business software applications, we helped Trigon build a Web site that Trigon can continually update. Trigon uses the Web site to make product literature available online for immediate use by its dealer network, and as a central reference point for dealers and OEM customers to find product descriptions, photos, specifications, part numbers and even programming instructions. Trigon employs our Dealer Locator e-marketing application in its dealer network. Using our proprietary applications to Web-enable its marketing practices allows Trigon to better serve its dealers and makes it possible for the dealers to more easily pursue sales opportunities.

E-Commerce: Goldman Promotions

Goldman's problem. Goldman Promotions is in the highly competitive promotional products and fulfillment services industry and needed to differentiate itself from its competitors. Goldman has clients in a broad range of industries that were seeking to use Goldman to manage their promotional incentive programs which include product fulfillment. In order to efficiently run its business, Goldman was seeking an online solution consisting of centralized Web site stores that could be customized for its wide range of clients.

ZLand.com's solution. We helped Goldman quickly and economically Web-enable its business by building customized online stores and catalogs for its various clients. Goldman's clients can now sell promotional merchandise on line through these online stores.

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E-Operations: Toastmasters International

Toastmasters International's problem. Communicating with present and potential members through 9,000 chapters worldwide presented Toastmasters International with the challenge of keeping both their extensive catalog of items and listing of clubs current and constantly available.

ZLand.com's solution. We helped Toastmasters International establish a club locator using our e-operations technology. Potential members are now able to find a club in their area by entering their zip code. In addition, the ZLand.com suite of e-business applications provides real-time pricing of freight on shipments ordered from the site. The increased efficiency yields benefits in member satisfaction, streamlined internal operations and cost reductions.

SALES AND MARKETING

Sales

We sell our e-business solutions through a network of local sales offices staffed by e-business experts. A team consisting of sales and technical experts from a local sales office typically will work with a prospect's senior management team to identify the customer's service needs. Once a customer implements our solutions, our local e-business experts provide ongoing support. Our account management activities include recommending service extensions and upgrades that are consistent with a customer's e-business strategy and budget.

Marketing

During 1999, we began testing several marketing programs designed to build the ZLand.com brand while simultaneously generating sales leads. This first brand building campaign, which was launched in November 1999, included print advertising in major publications targeted at small and mid-sized businesses. We intend to engage in a more extensive brand-building campaign in 2000, which may include programs such as print, radio and Internet advertising, direct mail and e-mail campaigns, outbound telemarketing, vertical market trade shows, local business development seminar programs and a coordinated public relations program. Our marketing programs are intended to present a consistent corporate image and provide high quality materials for use by our local sales offices.

FRANCHISE OPERATIONS

We have divided our target markets into territories based upon the number of businesses located within each defined area. Each territory contains, on average, approximately 3,000 small to mid-sized businesses located within each defined area. Our distribution network consists of:

- franchisee-owned and operated offices;

- franchisee-owned offices that are operated with the assistance of a ZLand.com general manager typically for an additional fee; and

- ZLand.com owned and operated offices.

Of our 43 worldwide sales offices, 22 are franchisee-owned and operated, 16 are franchisee-owned but are assisted by a ZLand.com general manager and 5 are owned and operated by ZLand.com. We intend to significantly increase the proportion of sales offices that we own and operate.

Franchise Agreement

Our U.S. and most of our foreign franchisees enter into renewable seven year franchise agreements with us which permit them to operate in a defined territory, or block of territories, using the ZLand.com system of operations. The current franchise fee per territory in the U.S. is $30,000, but may vary from country to country. Franchisees are responsible for all capital expenditures and other costs associated with the commencement of their operations. Most franchisees are required to contribute 1% of gross sales (a minimum of $500 per month) to a marketing cooperative fund, and are required to spend a minimum of

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$2,500 each month on local advertising during their first year of operation, and thereafter spend the greater of 3% of gross sales or $1,000 per month on local promotions.

Under the franchise agreement:

- franchisees must adhere strictly to ZLand.com system standards, which are set forth in our Business Manual;

- franchisees may only sell products and services authorized by ZLand.com;

- franchisees must deliver periodic, financial and other reports to us;

- franchisees must maintain sales of at least 50% of the average sales of similarly situated franchisees;

- we have broad inspection rights; and

- we have the right to terminate non-performing or non-compliant franchisees.

Our agreements governing franchises located in foreign territories may differ from our U.S. franchise agreements in order to comply with foreign laws and regulations.

Sales Office Network

Our 38 franchisee-owned sales offices are licensed to operate in 388 territories. These franchisees hold options for an additional 443 territories. In some cases, we license blocks of territories, typically contiguous within a defined geographic region. Multiple-territory offices benefit from certain economies of scale. We currently offer franchises in 48 states and are in the process of completing the regulatory compliance requirements for the remaining two states. We also offer franchises in Australia, Canada, Egypt, Germany and the United Kingdom. We use a qualification profile that is intended to identify franchise candidates with successful direct sales and direct sales management experience who are interested in technology and who have a good working knowledge of general business practices.

We have five company-owned sales offices located in Munich; Sydney; San Jose, California; Atlanta, Georgia and at our corporate headquarters in Southern California. We plan to add company-owned and operated sales offices in major metropolitan areas in the U.S. in 2000. We expect company-owned and operated sales offices to generate product and related services revenue and to provide a controlled environment to test new product strategies and marketing campaigns.

CUSTOMER SUPPORT AND TRAINING

We believe that customer training and support are critical to the success of our business model. The technical staff in our local sales offices provide the first level of support to our customers. If the local technical staff cannot resolve a customer support issue, they refer it to a ZLand.com support center. Those support centers provide services on a 24 x 7 basis which customers can access directly. We have deployed an incident tracking system to record and manage support and feedback issues ranging from product improvement suggestions to bug reporting. We provide local, hands-on site administrator training to each of our customers as an important part of our end-to-end solution. This training enables our customers to have full control over the data in their ZLand.com software applications.

TECHNOLOGY

Product Development

Our product development group focuses on Web-based software applications. Our applications are based on a variety of technologies that principally consist of Dynamic HTML, XML, CGI, Java and Lotus Domino. This group develops new applications and incorporates these applications into our product line. Our product development group also identifies, selects and implements the various technologies, including network storage and back-up, that provide the basic infrastructure for both our internal network and the solutions that we offer our customers.

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Our software architecture consists of a presentation and security layer, a business logic layer and a data storage layer. The user interacts exclusively with the presentation layer, which formats the user's data for display in the user's browser. The business logic layer performs all user requests for modifying the data, maintains transactional integrity, and interacts with the data storage layer for managing the permanent storage index that cross-references the data. This architecture provides an industry standards-based methodology without a significant dependence on a single third-party vendor. It also provides an application environment that can be easily adapted to include additional functions and modules.

Network Operating Centers

We currently lease network operating center capacity from Solid Technology, Inc. We have entered into an agreement to lease additional capacity from Exodus Communications, Inc. Our network infrastructure is specified and designed to provide reliable storage of our Web-based applications and data. Our network infrastructure also includes multi-level network redundancy to provide the highest levels of network uptime, reliability and customized network security, and fast, guaranteed response time and availability of customers' content. Our infrastructure is also specified and designed to scale to support continued growth.

When selecting our network operating centers, we consider the scope of electronic tools that the facility has available to automate the customer support function. To enhance customer data reliability, our network operating centers use digital audio tape backups and writeable CD-ROMs to store applications and data files. For system-wide reliability, RAID 5 storage provides fault redundancy at the operating system level. For security, all servers have SSL-enabled security levels within their operating systems. A firewall is used to protect both the operations of the data center and the contents of customer files and applications.

COMPETITION

Our competitors vary in size and in the scope and breadth of services that they offer. We primarily encounter competition from the following types of companies:

- custom software development firms and systems integrators and consultants;

- interactive advertising agencies and graphic design firms;

- traditional enterprise resource planning firms;

- software tool makers, such as IBM and Microsoft, that target "do-it-yourself" customers;

- value-added resellers of IBM and Microsoft products that sell software services;

- e-commerce companies that focus on solutions for online sales;

- companies that focus on one or more business segments such as supply chain management, procurement or human resources; and

- Internet service providers and ASPs that offer value-added hosting services and applications for small and mid-sized businesses.

In addition, because there are relatively low barriers to entry in the software applications rental market, we expect additional competition from other established and emerging companies as the market continues to develop and expand. We also expect competition to increase as a result of software industry consolidations and formations of alliances among industry participants.

We believe that the principal competitive factors affecting our market include a significant base of reference customers, breadth and depth of solution, product quality and performance, customer service, core technology and brand building. We believe that our focus on value and efficiency to small and mid-sized businesses, our ASP delivery model, our broad, proprietary product mix, and our local franchise distribution model position us to compete effectively. Although we believe that our solutions currently compete favorably with respect to these factors, our market is relatively new and is evolving rapidly. We may not be able to maintain our competitive position against current and potential competitors, especially those with significantly greater financial, marketing, service, support, technical and other resources.

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INTELLECTUAL PROPERTY RIGHTS

We have registered our logo and the name Z Land(R) as trademarks and service marks with the U.S. Patent and Trademark Office, and have filed or are in the process of filing trademark registration applications for the marks ZLand.com and "e-business for everyone." ZLand.com and the ZLand.com logo and service marks are in use in the U.S. In addition, the ZLand.com logo and the ZLand.com and "e-business for everyone" trademarks and service marks are in use in several foreign countries. We also are in the process of filing applications to register these trademarks in several countries. Our franchisees are granted the right to use the ZLand.com name and our other service marks in their franchise license agreements with us.

We require our customers to enter into license agreements, which impose restrictions on their ability to use our software. In addition, we require persons with access to our proprietary information to execute confidentiality agreements with us and restrict access to our source code. We seek to protect our software, documentation and other written materials under trade secret and copyright laws, which afford only limited protection.

We generally enter into confidentiality agreements with our employees and consultants. Our confidentiality agreements require that our employees and consultants not disclose any of our proprietary information. Despite these and other efforts to protect our proprietary information, unauthorized parties may attempt to obtain and use our proprietary information. Policing unauthorized use of our proprietary information is difficult, and our efforts might not prevent misappropriation, particularly in foreign countries where the laws may not protect our proprietary rights as well as those of the United States.

GOVERNMENT REGULATION

Franchise Regulation

We must comply with regulations adopted by the Federal Trade Commission, or the FTC, and with foreign and state laws that regulate the offer and sale of franchises as well as the franchise relationship. The FTC's Trade Regulation Rule on Franchising, or the FTC Rule, and certain state laws require that we furnish prospective franchisees with a franchise offering circular containing information prescribed by, and otherwise comply with, the FTC Rule and applicable state laws and regulations at least 10 days before any sale can be effected. Foreign laws and regulations may also require disclosure of specified information to prospective franchisees, and in some jurisdictions, the registration of the franchisor with a governmental or quasi-governmental agency, prior to the offer or sale of franchises.

We also must comply with a number of state and foreign laws that regulate substantive aspects of the franchisor-franchisee relationship. These laws may limit a franchisor's ability to terminate or not renew a franchise without good cause, prohibit interference with the right of free association among franchisees, disapprove the transfer of a franchise or discriminate among franchisees with regard to charges, royalties and other fees. To date, these laws have not had an adverse effect on our operations. The failure to comply with these laws may adversely affect us.

Bills intended to further regulate certain aspects of franchise relationships have been introduced into the United States Congress on several occasions during the last decade, but none have been enacted. Any changes to the FTC Rule or state or foreign franchise laws, or future court or administrative decisions could affect our franchise business.

Regulation of the Internet and E-Commerce

The United States Congress recently has passed legislation that regulates certain aspects of the Internet, including online content, copyright infringement, user privacy, taxation, access charges and liability for third-party activities. The European Union also has recently enacted several directives relating to the Internet, including directives that address the use of personal data, e-commerce activities, security, commercial piracy, consumer protection and taxation of e-commerce transactions. Governmental authorities in the United States and abroad are considering, and may consider in the future, other

35

legislative and regulatory proposals that would regulate the Internet. Areas of potential regulation are uncertain but may include intellectual property ownership, libel, privacy protection, consumer protection, including deceptive advertising, pricing, quality of products and services. We cannot predict how courts will interpret existing and new laws, and therefore are uncertain as to how new laws or the application of existing laws will affect our business. In addition, our business may be indirectly affected by legislation that affects the ability of our customers to engage in e-commerce activities. Increased regulation of the Internet may decrease the growth in the use of the Internet, which could decrease the demand for our products and services, increase our cost of doing business or otherwise harm our business, results of operations and financial condition.

EMPLOYEES

As of March 15, 2000, ZLand.com had a total of 240 employees, consisting of 77 in research and development, 111 in sales and marketing, 20 in customer support, professional services and training, and 32 in administration and finance. Of these employees, 212 were located in the United States and 28 were located outside of the United States. None of our employees are represented by a collective bargaining agreement, nor have we experienced any work stoppage. We consider our relations with our employees to be good.

FACILITIES

Our headquarters and our principal sales, marketing, research and development and administrative office occupies approximately 67,000 square feet in Aliso Viejo, California. This lease expires on February 28, 2005. In addition, we also lease office space in Atlanta, Georgia, San Jose, Emeryville and Moorpark, California, Munich, Germany and Sydney, Australia.

LEGAL PROCEEDINGS

From time to time we may be involved in litigation or arbitration that arises in the normal course of business operations. In particular, we may from time to time be involved in litigation or arbitration with franchisees who are terminated for nonperformance or noncompliance with their franchise agreements. We are not currently a party to any pending material legal proceedings.

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MANAGEMENT

DIRECTORS AND EXECUTIVE OFFICERS

Our directors and executive officers, and their respective ages and positions as of March 15, 2000, are as follows:

                   NAME                     AGE                         POSITION
                   ----                     ---                         --------
John W. Veenstra..........................  55    Chairman of the Board, Chief Executive Officer and
                                                  Director
Glenn E. Abood............................  38    President and Chief Operating Officer
Kevin S. Palatnik.........................  42    Chief Financial Officer and Senior Vice President,
                                                  Finance
Joan Nagelkirk............................  54    President of North American Operations and Director
Jim Ensell................................  38    Senior Vice President, Products and Services
Rich Wyckoff..............................  40    Senior Vice President, Corporate Marketing
Gregg Amber...............................  43    Senior Vice President, General Counsel and Secretary
Hans Severiens(1).........................  70    Director
Sidney Jansma, Jr.(1)(2)..................  56    Director
Jack Harding(1)(2)........................  45    Director
Thomas Glasgow, Jr.(2)....................  53    Director
Wolfgang Hanrieder........................  39    Director


(1) Member of the Audit Committee.

(2) Member of the Compensation Committee.

JOHN W. VEENSTRA co-founded ZLand.com in September 1995 and has served as the Chairman of the Board of Directors and Chief Executive Officer since that time. In addition, Mr. Veenstra served as President from September 1995 to May 1999. Mr. Veenstra provided consulting services to us between September 1995 and October 1, 1997, when he became an employee. Prior to founding ZLand.com, he was the Chief Executive Officer of First Electronic Forms, Inc. from its formation in 1991 until its sale to Wallace Computer Services, Inc. in 1993. Mr. Veenstra served as Vice President and General Manager, Electronic Forms Division of Wallace Computer Services from 1993 to January 1995. Mr. Veenstra is married to Joan Nagelkirk, our President of North American Operations and a director. Mr. Veenstra holds a B.A. in economics from Calvin College and an M.B.A. in finance from Wayne State University.

GLENN E. ABOOD has served as our President and Chief Operating Officer since June 1999. From January 1997 to June 1999, he was Vice President and General Manager for the design and verification business unit of Cadence Design Systems, a software and services provider for the electronic design automation industry. Prior to joining Cadence, Mr. Abood was President and Chief Executive Officer of Silicon Valley Research, Inc., from May 1995 to December 1996. From February 1984 to April 1995, Mr. Abood held various sales and management positions at Zycad Corp. Mr. Abood holds a B.S.E.E. from the University of Delaware and an M.S. in electrical engineering from Worcester Polytechnic Institute.

KEVIN S. PALATNIK joined us as Senior Vice President and Chief Financial Officer in February 2000. From January 1999 to February 2000, he was Vice President and General Manager for the Education Services business unit of Cadence Design Systems. From July 1994 to January 1999, Mr. Palatnik held several positions within Cadence including Vice President-Operations, Vice President-Corporate Financial Planning and Analysis and Group Director-Finance. Prior to joining Cadence Design Systems, Mr. Palatnik held various financial positions with IBM Corporation, most recently as the Plant Controller for the Storage Systems Division in San Jose, CA. Mr. Palatnik serves as a director of usateetimes.com. Mr. Palatnik holds a B.S. in industrial engineering, a B.S. in operations research and an M.B.A. from Syracuse University.

JOAN NAGELKIRK co-founded ZLand.com in September 1995 with her husband, John Veenstra, our Chairman and Chief Executive Officer, and served as our Chief Financial Officer from that time until

37

December 1998 and from April 1999 to February 2000. In February 2000, Ms. Nagelkirk became President of North American Operations. In addition, she has served as a director since September 1995. Ms. Nagelkirk provided consulting services to us between September 1995 and October 1, 1997, when she became an employee. Ms. Nagelkirk was Vice President of First Electronic Forms, Inc., from 1991 until its sale to Wallace Computer Services, Inc. in 1993. Ms. Nagelkirk served as Director of Licensed Operations, Electronics Forms Division of Wallace Computer from 1993 to January 1995. Ms. Nagelkirk holds a B.A. in psychology from Calvin College and an M.A. in psychology from St. Francis College.

JIM ENSELL joined us as Vice President of Services Operations in July 1999 and was promoted to the position of Senior Vice President of Products and Services in January 2000. Prior to joining us, Mr. Ensell served as Vice President, Consulting Services for Cadence Design Systems and prior to that, as Vice President, Marketing for Cadence DSM Business Unit. Until 1997, he was Vice President and General Manager of Consulting Services and GateField Sales at Zycad Corporation, where he also served as Vice President and General Manager of the Zycad Services Division. Mr. Ensell holds a B.S. in electrical engineering from Villanova University and an M.S. in electrical engineering and computer science from the University of Pennsylvania.

RICH WYCKOFF joined us as Vice President of Marketing in September 1999 and was promoted to the position of Senior Vice President of Corporate Marketing in January 2000. Prior to joining us, Mr. Wyckoff served as Vice President of Corporate Marketing with Cadence Design Systems from September 1995 to September 1999. From May 1995 through October 1995, Mr. Wyckoff was the principal and founder of the Image Group. Mr. Wyckoff holds a B.A. in communications and an M.A. in mass media from the University of California, Santa Barbara.

GREGG AMBER joined us as Senior Vice President, General Counsel and Secretary in December 1999. From March 1998 through November 1999, Mr. Amber was a partner with the law firm of Rutan & Tucker, LLP. Prior to that time, and since January 1995, he was a partner with the law firm of Snell & Wilmer LLP. He is also corporate secretary and a director of Litronic Inc. Mr. Amber holds a B.A. in political science and mathematics from Principia College and a J.D. from Stanford Law School.

HANS SEVERIENS joined our board of directors in January 1998. Since 1995, Mr. Severiens has served as the coordinator of the "Band of Angels," a Silicon Valley group of high-tech executives investing in high-tech start-ups, which he founded, and has served as a general partner of Band of Angels Fund L.P. since July 1999. Since 1968, Mr. Severiens has been actively involved in the venture capital and investment banking business, having served as president of the U.S. subsidiary of MIP Equity Fund, as a partner in Bay Ventures II, and as vice president of Merrill Lynch, Morgan Stanley Dean Witter, and Mitchell Hutchins. He is a Trustee of Golden Gate University (San Francisco), and a director of the Enterprise Network (Cupertino, California). Mr. Severiens holds a B.A. in physics from Harvard University and a Ph.D. in nuclear physics from Johns Hopkins University.

SIDNEY JANSMA, JR. co-founded ZLand.com in September 1995, and has served on our board of directors since 1997. Mr. Jansma has been President and Chief Executive Officer of Wolverine Gas & Oil Company, Inc., an oil and gas exploration and production company, for over 12 years. He is a director of the American Petroleum Institute, past Chairman, President and Treasurer of the Michigan Oil and Gas Association, and past Chairman of Bethany Christian Services, a private adoption agency with operations in 29 states. Mr. Jansma holds a B.A. in economics and philosophy from Calvin College and an M.B.A. in corporate finance and accounting from the University of Michigan.

JACK HARDING joined our board of directors in August 1999. He is Chairman and Chief Executive Officer of The Dorset Group, a venture management and investment firm. From October 1997 to May 1999, he served as President and Chief Executive Officer of Cadence Design Systems, the world's largest provider of software and services for electronic design. From May 1997 to October 1997, Mr. Harding served as Senior Vice President of the Strategic Business Group of Cadence Design Systems. From December 1994 to May 1997, Mr. Harding was President and Chief Executive Officer of Cooper and Chyan Technologies, which was acquired by Cadence Design Systems in 1997. Mr. Harding is Chairman of the Board of SafeCorp.com, an information security consulting firm. He also serves as a director for

38

inSilicon, a provider of semiconductor intellectual property. He is a Senior Fellow at the Institute for Development Strategies, Graduate School of Public Policy, Indiana University. Mr. Harding holds a B.A. in Economics and Chemistry from Drew University, where he is a member of the Board of Trustees.

THOMAS GLASGOW, JR. joined our board of directors in December 1999. From 1973 until 1998, Mr. Glasgow was employed in a number of management positions by McDonald's Corporation, most recently as Executive Vice President and Chief Operations Officer in charge of restaurant systems worldwide. In that position, Mr. Glasgow was responsible for the operations, training, product development, operations development, equipment development, supply chain management and security departments. Mr. Glasgow is currently a director of NSF International, Inc., Compliance Control, Inc. and First Union Bank -- Asheville, as well as Memorial Mission Healthcare Foundation, University of North Carolina-Asheville Foundation, and YMCA of Western North Carolina. Mr. Glasgow holds a B.A. in business from Michigan State University.

DR. WOLFGANG HANRIEDER joined our board of directors in February 2000. Since 1997, Dr. Hanrieder has been a partner of STAR Ventures Management, a Munich, Germany based investment firm specializing in IT and healthcare companies. Prior to that time, he was a Manager of Siemens from January 1990 to May 1996 and a Manager of Siemens Nixdorf Information Systems from May 1996 to September 1997. Dr. Hanrieder holds an M.B.A. from the Massachusetts Institute of Technology and a M.S. and Ph.D. in physics from the Technical University of Munich, Germany.

All directors hold office until the next annual meeting of stockholders or the election and qualification of their successors. Officers are elected annually by the board of directors and serve at its discretion.

DIRECTOR COMPENSATION AND INDEMNIFICATION

We reimburse our non-employee directors for out-of-pocket expenses incurred in connection with attendance at stockholders', board and committee meetings. We granted to each of Messrs. Glasgow, Harding, Jansma and Severiens an option to purchase 100,000 shares of common stock at an exercise price equal to fair market value on the date of their election to the board, vesting over a period of two years. In addition, in recognition of their services on the board, in December 1998 we granted Mr. Jansma an option to purchase 150,000 shares and Mr. Severiens an option to purchase 100,000 shares, each at $0.50 per share, with vesting over three years for Mr. Jansma and over two years for Mr. Severiens, and in November 1999 we granted Mr. Jansma an option to purchase 100,000 shares and Mr. Severiens an option to purchase 50,000 shares, each at $4.50 per share with vesting over two years.

We have entered into indemnification agreements with each of our current directors and executive officers to give them additional contractual assurances regarding the scope of the indemnification set forth in our certificate of incorporation and bylaws and to provide additional procedural protections. At present, there is no pending litigation or proceeding involving any of our directors, officers or employees for which indemnification is sought. We are not aware of any threatened litigation that may result in claims for indemnification.

BOARD COMMITTEES; COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

The board of directors has established an audit committee and a compensation committee. The audit committee, consisting of Messrs. Jansma, Harding and Severiens, reviews the adequacy of our internal controls and the results and scope of the audit and other services provided by our independent auditors. The compensation committee, consisting of Messrs. Jansma, Harding and Glasgow, establishes salaries and other forms of compensation for our executive officers.

None of our executive officers has served as a director or member of the compensation committee of any other entity whose executive officers served as one of our directors or as a member of our compensation committee.

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EXECUTIVE COMPENSATION

The following table sets forth summary information concerning compensation paid or accrued by us to our Chief Executive Officer and each of our other executive officers who earned more than $100,000 in salary and bonus, for services rendered to us in all capacities during the year ended December 31, 1999. These individuals will be referred to as the named executive officers in this prospectus.

SUMMARY COMPENSATION TABLE

                                                   ANNUAL                LONG TERM
                                                COMPENSATION        COMPENSATION AWARDS
                                              ----------------   -------------------------    ALL OTHER
        NAME AND PRINCIPAL POSITION            SALARY    BONUS   SHARES UNDERLYING OPTIONS   COMPENSATION
        ---------------------------           --------   -----   -------------------------   ------------
John W. Veenstra(1).........................  $163,000    --             2,100,000                  --
  Chief Executive Officer
Joan Nagelkirk(2)...........................  $ 16,667    --               585,200                  --
  President of North American Operations
Glenn E. Abood(3)...........................  $136,308    --             1,800,000             $21,200(4)
  President and Chief Operating Officer
Richard Bjorkman(5).........................  $129,764    --                30,000                  --


(1) Includes $43,000 earned by Mr. Veenstra during fiscal 1999 but deferred for payment until January 2000, at the election of Mr. Veenstra. Mr. Veenstra's annual base salary beginning in June 1999 was increased to $240,000.

(2) Ms. Nagelkirk served as our Chief Financial Officer during 1999. Excludes $220,000 paid to a consulting firm owned by the daughter of Mr. Veenstra and Ms. Nagelkirk, for consulting services performed by Ms. Nagelkirk. See "Related Party Transactions." Ms. Nagelkirk's annual base salary beginning in December 1999 was established at $200,000.

(3) Reflects salary paid to Mr. Abood since he joined ZLand.com in June 1999. Mr. Abood's annual base salary is $240,000.

(4) Represents an auto allowance and travel and living expenses paid by us in fiscal 1999.

(5) Mr. Bjorkman served as our Chief Financial Officer from December 1998 to April 1999. Between April 1999 and January 2000, when he left the company, Mr. Bjorkman served as our Vice President, Finance.

OPTION GRANTS IN THE LAST FISCAL YEAR

The following table sets forth information regarding options granted to the named executive officers during the fiscal year ended December 31, 1999.

OPTION GRANTS DURING YEAR ENDED DECEMBER 31, 1999

                                                                                    POTENTIAL REALIZABLE VALUE
                              NUMBER OF     PERCENTAGE                               AT ASSUMED ANNUAL RATES
                              SECURITIES     OF TOTAL     EXERCISE                 OF STOCK PRICE APPRECIATION
                              UNDERLYING     OPTIONS        PRICE                       FOR OPTION TERM(4)
                               OPTIONS      GRANTED TO       PER      EXPIRATION   ----------------------------
            NAME              GRANTED(1)   EMPLOYEES(2)   SHARE(3)       DATE           5%             10%
            ----              ----------   ------------   ---------   ----------   ------------   -------------
John W. Veenstra............  1,800,000        24.7%        $4.50        (5)        $5,094,000     $12,909,312
Glenn E. Abood..............  1,800,000        24.7%        $4.50        (5)        $5,094,000     $12,909,312
Joan Nagelkirk..............    400,000         5.5%        $4.50      11/30/09     $1,132,000     $ 2,868,736
Richard Bjorkman............          0           0%            0           N/A     $        0     $         0


(1) Twenty-five percent of the shares subject to each of these options vest one year after the grant date with remaining 75% vesting at a rate of 1/36 per month thereafter, with the exception of options to purchase 200,000 shares granted to each of Messrs. Veenstra and Abood which vested immediately upon grant.

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(2) Based on options to purchase 7,290,800 shares granted to employees during the fiscal year ended December 31, 1999, including named executive officers.

(3) The stock option exercise price was established based on the fair market value on the date of grant of the underlying common stock, as determined by our board of directors.

(4) Amounts represent hypothetical gains that could be achieved for the respective options if exercised at the end of the option term. These gains are based on assumed rates of stock price appreciation of 5% and 10% compounded annually from the date the respective options were granted to their expiration date based upon the fair market value of our common stock on December 31, 1999, $4.50 per share. These assumptions are not intended to forecast future appreciation of our stock price. The potential realizable value computation does not take into account federal or state income tax consequences of option exercises or sales of appreciated stock.

(5) Expires as to 1,200,000 shares in June 2009 and as to 600,000 shares in November 2009.

FISCAL YEAR END OPTION VALUES

There were no exercises of options by any named executive officers in the fiscal year ended December 31, 1999. The following table sets forth, for each of the named executive officers, the year-end value of unexercised options as of December 31, 1999:

                                         NUMBER OF SECURITIES
                                        UNDERLYING UNEXERCISED           VALUE OF UNEXERCISED
                                              OPTIONS AT               IN-THE-MONEY OPTIONS AT
                                          DECEMBER 31, 1999               DECEMBER 31, 1999
                                     ----------------------------    ----------------------------
               NAME                  EXERCISABLE    UNEXERCISABLE    EXERCISABLE    UNEXERCISABLE
               ----                  -----------    -------------    -----------    -------------
John W. Veenstra...................    352,000        1,748,000       $608,000        $592,000
Glenn E. Abood.....................    200,000        1,600,000              0               0
Joan Nagelkirk.....................    127,600          457,600       $510,400        $230,400
Richard Bjorkman...................      4,708           25,292       $ 18,832        $101,168

These values are based on the deemed fair market value as of December 31, 1999, or $4.50 per share, minus the exercise price, multiplied by the number of shares underlying the option.

EMPLOYMENT AGREEMENTS, TERMINATION AND CHANGES OF CONTROL

In July and May 1999, we entered into at-will employment agreements with each of John W. Veenstra and Glenn E. Abood, respectively. The minimum annual base salary for each these individuals under their respective employment agreements is $240,000. In December 1999, we entered into an at-will employment agreement with Joan Nagelkirk, providing for a minimum base salary of $200,000. In addition, each employment agreement provides for eligibility for participation in our benefit plans and incentive compensation payments of between 50% (40% in the case of Ms. Nagelkirk) and 75% of the employee's annual base salary upon attainment of certain pre-defined goals that are determined by the board of directors, the employee covered by the agreement and, in the case of Mr. Abood, the Chief Executive Officer.

If the employee's employment with us is terminated "without cause," the employee will be entitled to receive his or her annual base salary and benefits for a period of 12 months following termination and a bonus equal to 50% (40% in the case of Ms. Nagelkirk) of the employee's annual base salary. In the case of a termination of employment due to voluntary resignation or if the employee is terminated "for cause," the employee will be entitled to receive his or her annual base salary and bonus pro-rated in accordance with the period of employment with us during the applicable fiscal year, provided that pre-determined goals were met. In the event of a termination of employment due to death or disability or following a change of control of the company, the employment agreements provide that the employee will be entitled to receive a lump sum severance payment equal to two years of the employee's annual base salary and a bonus equal to 50% (40% in the case of Ms. Nagelkirk) of his or her annual base salary at the employee's

41

then current annual rate. Additionally, the employee will be entitled to continue to receive full benefits for a period of 12 months following the termination.

Pursuant to the employment agreements, we granted options to purchase shares of our common stock to these employees. Messrs. Veenstra and Abood each received an option to purchase 1,000,000 shares. Twenty-five percent of the shares subject to these options will vest in July 2000 and the remaining shares will vest at a rate of 2.0833% per month thereafter. In addition, under our employment agreements with Messrs. Veenstra and Abood, we granted to each of them, as a contract bonus, another option to purchase 200,000 shares of our common stock at $4.50 per share. The shares subject to these options vested immediately upon grant. Furthermore, in November 1999, our board of directors granted options to purchase an additional 600,000 shares each to Messrs. Veenstra and Abood, and 400,000 shares to Ms. Nagelkirk, on the same terms as the 1,000,000 share options, but with vesting beginning in November 2000.

Upon termination of an employee's employment, the employment agreements provide for specific treatment of outstanding options. In the event of a resignation or termination by us "for cause," the employee will have one year from the date of termination to exercise his or her vested options. If an employee's employment is terminated "without cause," due to death or disability or following a change in control of the company, the employee's outstanding options will accelerate and become immediately exercisable for a period of one year.

1997 STOCK PLAN

Our 1997 Stock Plan was approved by our stockholders in November 1997. Amendments and restatements of that Plan were approved by our stockholders in November 1998, May 1999 and December 1999. A maximum of 18,000,000 shares of common stock are reserved for issuance under the Plan. The Plan gives broad powers to our board to grant various kinds of stock-based incentives. As of the date of this prospectus, the only awards granted under the Plan have been stock bonuses, stock purchase grants and stock options.

Out of the 18,000,000 shares reserved for issuance under the Plan, we have made stock bonus grants, stock purchase grants, or had stock options exercised, for a total of 2,186,712 shares, which are included in the outstanding shares of common stock as of March 15, 2000. We also have granted outstanding stock options to purchase up to 12,617,090 shares, of which 3,156,740 have a $0.50 per share exercise price, 2,870 have a $1.305 per share exercise price, 25,744 have a $3.26 per share exercise price and 9,431,736 have a $4.50 per share exercise price.

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RELATED PARTY TRANSACTIONS

In August 1997, we sold 3,334,008 shares of our common stock at the then fair market value of $0.05 per share to Grey Fox, Inc., a company wholly owned by the Veenstra Farm Preservation Trust, which is beneficially owned by the adult children of John W. Veenstra, our Chief Executive Officer and Chairman of the Board, and Joan Nagelkirk, our President of North American Operations and one of our directors, in exchange for cancellation of $166,700 owed to Grey Fox by us.

Additionally, as of September 1997, we owed Grey Fox $398,000 which consisted of $92,000 borrowed from Grey Fox and the remainder for consulting services provided on behalf of Grey Fox by John W. Veenstra and Joan Nagelkirk from January 1996 to September 1997. On October 1, 1997, the Grey Fox consulting contract was terminated and both John W. Veenstra and Joan Nagelkirk became our employees. On October 31, 1997, we sold 795,566 shares of our common stock at the then fair market value of $0.50 per share to Grey Fox in exchange for our obligations to Grey Fox.

During the three month period ending December 31, 1997, we paid to Quatt, Inc., a consulting firm owned by the daughter of John W. Veenstra and Joan Nagelkirk, $26,250 in fees for consulting services provided to us on behalf of Quatt, Inc. by John W. Veenstra and Joan Nagelkirk. In 1998, we paid $70,000 to Quatt, Inc. for consulting services provided by Mr. Veenstra and Ms. Nagelkirk, $30,000 of which was attributable to services provided in 1997. In addition to such compensation, we issued convertible promissory notes and common stock warrants to each of Mr. Veenstra and Ms. Nagelkirk for their consulting services in 1998, on identical terms as issued to other creditors of ours. The aggregate amount of the convertible promissory notes was $140,000 (representing $132,000 for services provided by Mr. Veenstra and $8,000 for services provided by Ms. Nagelkirk). In March, 1999, Mr. Veenstra converted a promissory note in the amount of $81,493 (including accrued interest) into 81,492 shares of Series B Preferred Stock (post-split). The remaining notes were repaid by us in full in March 1999. In 1999, we paid to Quatt, Inc. $280,000 for services provided by Ms. Nagelkirk, $60,000 of which was attributable to services provided in 1998.

In October 1999, we entered into a franchise agreement with Joan Nagelkirk for two territories in California, for an aggregate initial franchise fee of $60,000. The initial franchise fee is due within 30 days following the expiration of the lock-up period in connection with the public offering of our common stock.

In August 1999 and as amended in February 2000, we entered into a consulting agreement with Jack Harding, one of our directors. Under this agreement, during the year ended December 31, 1999, we paid Mr. Harding $72,000 in cash and options to purchase an aggregate of 492,000 shares of our common stock at an exercise price of $4.50 per share.

In connection with the employment of Jim Ensell in July 1999, we entered into a loan agreement with Mr. Ensell in the aggregate amount of $125,000 to cover relocation expenses from his prior employer. The term of the loan is three years, with no interest. The principal becomes due and payable within thirty days of Mr. Ensell's voluntary termination of his employment with us. Pursuant to the loan, $75,000 will be forgiven in $25,000 increments on each of the first three anniversary dates of the loan.

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PRINCIPAL STOCKHOLDERS

The following table sets forth information regarding beneficial ownership of our common stock as of March 15, 2000 by:

- each person who is known by us to own beneficially more than five percent of our common stock;

- each of our directors;

- each of our executive officers; and

- all directors and executive officers as a group.

Beneficial ownership is determined in accordance with the rules and regulations of the Securities and Exchange Commission. In computing the number of shares beneficially owned by a person and the percentage ownership of that person, shares of common stock underlying options or warrants held by that person that are currently exercisable or exercisable within 60 days of March 15, 2000 are deemed outstanding. These shares, however, are not deemed outstanding for the purposes of computing the percentage ownership of any other person. Except as indicated in the footnotes to this table and pursuant to applicable community property laws, each stockholder named in the table has sole voting and investment power with respect to the shares set forth opposite such stockholder's name. Unless otherwise indicated, the address for each of the following stockholders is c/o ZLand.com, Inc., 27081 Aliso Creek Road, Aliso Viejo, California 92656.

                                                                              PERCENTAGE OF OWNERSHIP
                                                    NUMBER OF SHARES     ---------------------------------
            NAME OF BENEFICIAL OWNER               BENEFICIALLY OWNED    BEFORE OFFERING    AFTER OFFERING
            ------------------------               ------------------    ---------------    --------------
Veenstra Farm Preservation Trust(1)..............      8,672,844              26.08%                 %
Starwood Investments, L.P.(2)....................      3,000,000               8.78%                 %
Fortman Cline AG(3)..............................      1,781,554               5.14%                 %
Sidney Jansma, Jr.(4)............................        659,142               1.97%                 %
Glenn E. Abood(5)................................        410,000               1.22%                *
John W. Veenstra(6)..............................        384,402               1.14%                *
Hans Severiens(7)................................        263,342                  *                 *
Joan Nagelkirk(8)................................        146,800                  *                 *
Jack Harding(9)..................................        183,833                  *                 *
Thomas Glasgow, Jr.(10)..........................        120,833                  *                 *
Wolfgang Hanrieder(11)...........................          8,333                  *                 *
Gregg Amber(12)..................................             --                  *                 *
Jim Ensell(13)...................................         61,988                  *                 *
Rich Wyckoff.....................................         10,000                  *                 *
Kevin S. Palatnik................................             --                  *                 *
All Officers and Directors as a Group (12
  persons).......................................      2,248,673                6.5%                 %


* Less than 1%

(1) The address for Veenstra Farm Preservation Trust is 8161 South 200th Avenue, Holton, Michigan 49425. The Veenstra Farm Preservation Trust is beneficially owned by the adult children of John W. Veenstra and Joan Nagelkirk, who disclaim any beneficial ownership of the shares. One of the beneficiaries, Jennifer Veenstra, and the husband of another of the beneficiaries, Peter Scharnell, are employed by us.

(2) Includes 910,000 shares underlying a warrant. The 910,000 shares underlying this warrant may also be deemed to be beneficially owned by Robert Geist, as trustee of the Robert A. Geist Revocable Trust dated October 13, 1993, which is general partner of Starwood Investments, L.P.

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(3) Includes 1,400,000 shares underlying a warrant and includes shares held by Fortman Cline AG under its former name, Berrin Lord Holding AG. The address of Fortman Cline AG is Farberstrasse 33, CH 8008 Zurich Switzerland.

(4) Includes 200,520 shares underlying options and warrants. Also includes 30,000 shares of which Mr. Jansma has beneficial ownership as manager of Covenant Properties LLC.

(5) Includes 280,000 shares underlying options and warrants.

(6) Includes 382,666 shares underlying options.

(7) Includes 127,084 shares underlying options. Also includes 136,258 shares of which Mr. Severiens has beneficial ownership as trustee of the C.T. Severiens Trust dated October 21, 1990.

(8) Consists solely of 146,800 shares underlying options.

(9) Includes 163,833 shares underlying options. Also includes 20,000 shares of which Mr. Harding has beneficial ownership as general partner of Harding Partners, LP, a Pennsylvania limited partnership.

(10) Includes 20,833 shares underlying options.

(11) Consists solely of 8,333 shares underlying options.

(12) Excludes 14,000 shares held by Mr. Amber's wife as her sole and separate property, and as to which Mr. Amber disclaims beneficial ownership.

(13) Includes 40,000 shares underlying a warrant.

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DESCRIPTION OF CAPITAL STOCK

Our authorized capital stock consists of 100,000,000 shares of common stock, $0.01 par value per share, and 20,000,000 shares of preferred stock, $0.01 par value per share. As of March 15, 2000, we had outstanding:

- 21,949,628 shares of common stock;

- 11,300,570 shares of convertible preferred stock, which will be converted into 11,300,570 shares of common stock immediately prior to completion of this offering;

- options to purchase an aggregate of 12,617,090 shares of our common stock at a weighted average per share exercise price of $3.50; and

- warrants to purchase up to 5,707,688 shares of our common stock, of which 4,743,824 are exercisable at the initial public offering price and the balance of which have a weighted average exercise price of $1.19 per share.

COMMON STOCK

Holders of common stock are entitled to one vote for each share held on all matters submitted to a vote of stockholders. Subject to the rights of holders of preferred stock, if any, holders of common stock are entitled to such dividends as the board of directors may declare out of funds legally available for the payment of dividends. In the event of our liquidation, dissolution or winding up, the holders of common stock are entitled to share ratably in all assets remaining after the payment of liabilities, subject to prior distribution rights of holders of preferred stock, if any. The common stock has no preemptive or conversion rights or other subscription rights. There are no redemption or sinking fund provisions applicable to the common stock.

PREFERRED STOCK

Our board of directors is authorized, subject to any limitations prescribed by Delaware law, to provide for the issuance of the undesignated preferred stock in one or more series. Our board of directors is also authorized to establish from time to time the number of shares to be included in each such series, to fix or alter the rights, preferences, privileges and restrictions, including voting, conversion, liquidation, dividend and redemption, of the shares of each wholly unissued series and any restrictions thereon, and to increase or decrease the number of shares of any such series (but not below the number of shares of such series then outstanding plus the number of shares reserved for issuance upon the exercise of outstanding options, rights or warrants or the conversion of any outstanding securities into shares of such series). Holders of common stock will not be entitled to vote upon such matters.

JUNIOR PREFERRED STOCK AND RIGHTS AGREEMENT

Prior to the closing of this offering, we intend to file a certificate of designation that provides for the issuance of up to 100,000 shares of Series A Junior Participating Preferred Stock and contains the designations, preferences and relative rights, qualifications and restrictions of the Series A Junior Participating Preferred Stock created in connection with our rights plan, which are described in general terms below. We refer to our Series A Junior Participating Preferred Stock as Junior Preferred Stock.

On February 14, 2000, our board of directors adopted our rights plan, which is commonly known as a poison pill and which expires ten years from the closing of this offering. In connection with the adoption of our rights plan, our board of directors declared, effective as of the closing of this offering, a dividend of one stockholder right for each share of our common stock which is outstanding as of the closing of this offering and a dividend of one stockholder right for each share of our common stock that becomes outstanding between the closing of this offering and the earlier of the expiration date and the distribution date. The distribution date is the earlier to occur of the following:

46

- ten days after a public announcement that a person or group of affiliated or associated persons have acquired beneficial ownership of 15% or more of the outstanding shares of our common stock, or

- ten business days after the commencement or announcement of a tender offer or exchange offer which would result in the beneficial ownership by a person or group of 15% or more of the outstanding shares of our common stock.

Each stockholder right entitles its holder to purchase one one-thousandth of a share of Junior Preferred Stock at a price of $200, subject to adjustment for stock splits and the like. Prior to the distribution date, our stockholder rights will not be exercisable and will be transferable only with and represented by the certificates for our common stock. After the distribution date, separate right certificates will evidence our stockholder rights.

Shares of Junior Preferred Stock are not redeemable but will be entitled, when, as and if declared, to a minimum preferential cumulative quarterly dividend payment of $1.00 per share and an aggregate dividend and minimum preferential liquidation payment of 1,000 times any dividend or liquidation payment paid per share of our common stock. Upon any transaction in which shares of our common stock are exchanged, each share of Junior Preferred Stock will be entitled to receive 1,000 times the amount received for each share of our common stock.

Subject to adjustments for stock splits and the like, each share of Junior Preferred Stock will have 1,000 votes, voting together with our common stock upon any matter submitted to our stockholders for a vote. In addition, the affirmative vote of the holders of two-thirds of the outstanding shares of Junior Preferred Stock is required to amend our certificate of incorporation so as to adversely affect the rights of the Junior Preferred Stock. Also, if at the time of any annual meeting of stockholders for the election of directors, six quarterly dividends payable on any shares of Junior Preferred Stock are in default, the number of directors constituting our board of directors will be increased by two, and the holders of Junior Preferred Stock may elect two directors who will hold office until removed by the holders of Junior Preferred Stock or until the default in dividend payments is cured.

If we are acquired in a change of control transaction or there is a sale of 50% or more of our consolidated assets or earning power, each holder of a stockholder right other than the acquiror may receive upon the exercise of the stockholder right that number of shares of common stock of the acquiror having a market value of two times the exercise price of the right. If any person or group becomes a 15% beneficial owner before a change of control or sale transaction, each holder of a stockholder right other than the acquiror could purchase one one-thousandth of a share of Junior Preferred Stock or shares of our common stock having a market value of two times the exercise price of the right, or our board of directors may order the exchange of each stockholder right not owned by the acquiror for one share of our common stock or one one-thousandth of a share of Junior Preferred Stock.

Our stockholder rights have certain anti-takeover effects. Our stockholder rights will cause substantial dilution to a person or group that attempts to acquire our company on terms not approved by our board of directors, except for an offer conditioned on a substantial number of stockholder rights being acquired. The stockholder rights should not interfere with any merger or other business combination approved by our board of directors because each stockholder right may be redeemed by us for $.01 before the distribution date. For so long as the stockholder rights are redeemable, we may amend them in any manner except for the redemption price. After that time, we may amend them in any manner that does not negatively affect the interests of holders of the stockholder rights.

WARRANTS

As of March 15, 2000, there were warrants outstanding to purchase 5,707,688 shares. Of these, warrants to purchase 101,238 shares at $0.485 per share will expire in July 2001, warrants to purchase 10,300 shares at $0.50 per share will expire in March 2003, warrants to purchase 455,000 shares at $1.00 per share will expire between February 2003 and December 2003, warrants to purchase 329,546 shares at $1.00 per share will expire in March 2004, warrants to purchase 67,780 shares at $4.50 per share will

47

expire between July 2004 and January 2005, warrants to purchase 1,985,824 shares at a price equal to the initial public offering price per share will expire between December 2003 and March 2004, and warrants to purchase 2,758,000 shares at a price equal to the initial public offering price per share will expire in one-third increments seven months, thirteen months and nineteen months from the closing of this offering, respectively.

INDEMNIFICATION OF DIRECTORS AND EXECUTIVE OFFICERS AND LIMITATION OF LIABILITY

Our certificate of incorporation includes a provision that eliminates the personal liability of a director for monetary damages to us resulting from breach of his or her fiduciary duty as a director, except for liability:

- for any breach of the director's duty of loyalty to us or our stockholders;

- for acts or omissions not in good faith or that involve intentional misconduct or a knowing violation of law;

- under section 174 of the Delaware General Corporation Law regarding unlawful dividends and stock purchases; or

- for any transaction from which the director derived an improper personal benefit.

Our bylaws provide that:

- we are required to indemnify our directors and executive officers to the fullest extent permitted by Delaware law, subject to limited exceptions; and

- we are required to advance expenses, as incurred, to our directors and executive officers in connection with a legal proceeding to the fullest extent permitted by Delaware law, subject to limited exceptions.

We currently have liability insurance for our directors and officers and intend to extend that coverage for public securities matters.

REGISTRATION RIGHTS

After the closing of this offering, the holders of 15,128,772 shares and the holders of warrants to purchase 5,327,416 shares are entitled to registration rights with respect to those shares. If we propose to register any of our securities under the Securities Act of 1933, the holders of the registration rights are entitled to notice and to include their shares in the registration at our expense, subject to limitations or exclusions based on marketing factors. In addition, certain of the registration rights holders may require us, at our own expense, but on not more than two occasions and not within six months following the effective date of any other registration statement, to file a registration statement covering the resale of their shares, and we are required to use our best efforts to effect the registration, subject to certain conditions and limitations. Further, certain other registration rights holders may require us to register their shares, at our expense, on Form S-3 when that form becomes available to us, subject to certain conditions and limitations.

CERTAIN ANTI-TAKEOVER PROVISIONS

Issuance of Preferred Stock

Subject to any limitations prescribed by Delaware law, our board of directors is authorized by our certificate of incorporation to issue, without stockholder approval, preferred stock with rights superior to the rights of the holders of our common stock. As a result, preferred stock could be issued relatively quickly and easily, could adversely affect the rights of holders of common stock and could be issued with terms calculated to delay or prevent a change of control of our company or make removal of management more difficult.

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Poison Pill

Our board of directors has adopted a rights plan, which is commonly known as a poison pill, and has declared, effective as of the closing of this offering, a dividend of stockholder rights on shares of our common stock. These stockholder rights have certain anti-takeover effects and generally will cause substantial dilution to a person or group that attempts to acquire our company on terms not approved by our board of directors. See "-- Junior Preferred Stock and Rights Agreement."

Stockholder Meetings

Our bylaws provide that special meetings of stockholders for any purpose may be called at any time by our board of directors but may not be called by any other person or persons.

Advance Notification of Stockholder Nominations and Proposals

Our bylaws contain advance notice procedures with respect to stockholder proposals and the nomination of candidates for election as directors. Nominations and proposals may be made at an annual meeting of stockholders only pursuant to our company's notice of meeting or any notice supplement, by or at the direction of our board of directors, or by any stockholder who is a stockholder of record of the company at the time the notice of meeting is delivered to the Secretary of the company, who is entitled to vote at the meeting and who complies with the notice procedures described in our bylaws.

Delaware Anti-Takeover Law

We are a Delaware corporation that may become subject to Section 203 of the Delaware General Corporation Law as a result of or following the initial public offering of common stock as described in this prospectus. Under Section 203, certain "business combinations" between an "interested stockholder" and a Delaware corporation that has a class of voting stock (i) listed on a national securities exchange, (ii) authorized for quotation on the Nasdaq Stock Market or
(iii) held of record by more than 2,000 stockholders, are prohibited for a three-year period following the date that such stockholder became an interested stockholder, unless (i) the corporation has elected in its certificate of incorporation not to be governed by Section 203 (we have not made such an election), (ii) the business combination or the transaction that resulted in the stockholder becoming an interested stockholder was approved by the board of directors of the corporation before such stockholder became an interested stockholder, (iii) upon consummation of the transaction that made such stockholder an interested stockholder, the interested stockholder owned at least 85% of the voting stock of the corporation outstanding at the commencement of the transaction (excluding voting stock owned by directors who are also officers or held in employee stock plans in which the employees do not have the right to determine confidentially whether shares held subject to the plan will be tendered in a tender or exchange offer) or (iv) the business combination is approved by the board of directors of the corporation and authorized at a meeting by two-thirds of the voting stock that the interested stockholder did not own. The three-year prohibition also does not apply to certain business combinations proposed by an interested stockholder following the announcement or notification of certain extraordinary transactions involving the corporation and a person who had not been an interested stockholder during the previous three years or who became an interested stockholder with the approval of a majority of the corporation's directors. The term "business combination" is defined generally to include mergers or consolidations between a Delaware corporation and an interested stockholder, transactions with an interested stockholder involving the assets or stock of the corporation or transactions that increase an interested stockholder's percentage ownership of stock. The term "interested stockholder" is defined generally as those stockholders who became beneficial owners of 15% or more of a Delaware corporation's voting stock, together with the affiliates or associates of that stockholder.

TRANSFER AGENT AND REGISTRAR

The transfer agent and registrar for our common stock is American Stock Transfer & Trust Company.

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SHARES ELIGIBLE FOR FUTURE SALE

If our stockholders sell substantial amounts of common stock, including shares issued upon the exercise of outstanding options, in the public market following this offering, the market price of our common stock could fall. These sales also might make it more difficult for us to sell equity or equity related securities in the future and at a time and price that we consider appropriate.

Upon completion of this offering, we will have outstanding an aggregate of shares of our common stock, assuming no exercise of outstanding options or warrants. As of March 15, 2000, we had approximately 560 holders of common stock. All of the shares sold in this offering will be freely tradeable without restriction or further registration under the Securities Act, unless these shares are purchased by our affiliates, or persons who directly or indirectly control, are controlled by or are under common control with us. Shares held by affiliates may generally only be sold in compliance with the limitations of Rule 144 of the Securities Act described below. This leaves shares eligible for sale in the public market as follows:

NUMBER OF SHARES                                DATE
----------------                                ----
                    After 180 days from the date of this prospectus, subject, in
                    some cases, to volume limitations.
                    At various times after 181 days from the date of this
                    prospectus, subject, in some cases, to volume limitations.

LOCK-UP AGREEMENTS

We, our officers and directors and most of our existing stockholders and option holders have agreed not to dispose of, or announce the intention to dispose of, directly or indirectly, any additional shares of our common stock or securities convertible into or exchangeable or exercisable for any shares of our common stock, without the prior written consent of Credit Suisse First Boston Corporation for a period of 180 days after the date of this prospectus.

RULE 144

In general, under Rule 144 as currently in effect, beginning 90 days after the date of this prospectus, a person who has beneficially owned shares of our common stock for at least one year would be entitled to sell within any three-month period a number of shares that does not exceed the greater of:

- 1% of the number of shares of our common stock then outstanding, which will equal approximately shares immediately after this offering; or

- the average weekly trading volume of our common stock on the Nasdaq National Market during the four calendar weeks preceding the filing of a notice on Form 144 concerning that sale.

Sales under Rule 144 are also subject to manner of sale provisions and notice requirements and to the availability of current public information about ZLand.com, Inc.

RULE 144(k)

Under Rule 144(k) as currently in effect, a person who has not been one of our affiliates at any time during the 90 days preceding a sale, and who has beneficially owned the shares proposed to be sold for at least two years, including the holding period of any prior owner other than an affiliate, is entitled to sell those shares without complying with the manner of sale, public information, volume limitation or notice provisions of Rule 144. Therefore, unless otherwise restricted, Rule 144(k) shares may be sold immediately upon the completion of this offering.

50

RULE 701

In general, under Rule 701 of the Securities Act as currently in effect, any of our non-executive employees, consultants or advisors who purchases shares of our common stock from us in connection with a compensatory stock or option plan or other written agreement is eligible to resell those shares 90 days after the effective date of this prospectus in reliance on Rule 144, but without compliance with some of the restrictions, including the holding period, contained in Rule 144.

51

UNDERWRITING

Under the terms and subject to the conditions contained in an underwriting agreement dated , 2000, we have agreed to sell to the underwriters named below, for whom Credit Suisse First Boston Corporation, FleetBoston Robertson Stephens Inc. and Friedman, Billings, Ramsey & Co., Inc., are acting as representatives, the following respective numbers of shares of common stock:

                                                               NUMBER
                        UNDERWRITERS                          OF SHARES
                        ------------                          ---------
Credit Suisse First Boston Corporation......................
FleetBoston Robertson Stephens Inc..........................
Friedman, Billings, Ramsey & Co., Inc.......................
                                                              --------
          Total.............................................
                                                              ========

The underwriting agreement provides that the underwriters are obligated to purchase all the shares of common stock in the offering if any are purchased, other than those shares covered by the over-allotment option described below. The underwriting agreement also provides that if an underwriter defaults, the purchase commitments of non-defaulting underwriters may be increased or the offering of common stock may be terminated.

We have granted to the underwriters a 30-day option to purchase on a pro rata basis up to additional shares of common stock at the initial public offering price less the underwriting discounts and commissions. This option may be exercised only to cover any over-allotments of common stock.

The underwriters propose to offer the shares of common stock initially at the public offering price on the cover page of this prospectus and to selling group members at that price less a concession of $ per share. The underwriters and the selling group members may allow a discount of $ per share on sales to other broker/dealers. After the initial public offering, the public offering price and concession and discount to broker/dealers may be changed by the representatives.

The following table summarizes the discounts and commissions and estimated expenses of $ we will pay. The underwriting fee will be equal to the public offering price per share of common stock less the amount paid by underwriters to us per share of common stock. The underwriting discount per share will be equal to % of the initial public offering price per share of common stock.

                                                        PER SHARE                           TOTAL
                                             -------------------------------   -------------------------------
                                                WITHOUT            WITH           WITHOUT            WITH
                                             OVER-ALLOTMENT   OVER-ALLOTMENT   OVER-ALLOTMENT   OVER-ALLOTMENT
                                             --------------   --------------   --------------   --------------
Underwriting discounts and commissions paid
  by us....................................     $                $                $                $
Expenses payable by us.....................     $                $                $                $

The underwriters have informed us that they do not expect discretionary sales to exceed 5% of the shares of common stock being offered.

In December 1999, affiliates of Credit Suisse First Boston Corporation and FleetBoston Robertson Stephens Inc. purchased an aggregate of 133,332 shares of our Series C Convertible Preferred Stock at a purchase price of $599,994 on the same terms as those on which we offered these securities to other investors. These shares will convert automatically into 133,332 shares of common stock immediately prior to completion of this offering.

52

We, our officers and directors and most of our existing stockholders and option holders have agreed not to dispose of, or announce the intention to dispose of, directly or indirectly, any additional shares of our common stock or securities convertible into or exchangeable or exercisable for any shares of our common stock, without the prior written consent of Credit Suisse First Boston Corporation for a period of 180 days after the date of this prospectus.

The underwriters have reserved for sale, at the initial public offering price, up to shares of common stock for employees, directors and other persons associated with us who have expressed an interest in purchasing common stock in this offering. The number of shares available for sale to the general public in this offering will be reduced to the extent that these persons purchase the reserved shares. Any reserved shares not so purchased will be offered by the underwriters to the general public on the same terms as the other shares.

We have agreed to indemnify the underwriters against liabilities under the Securities Act or contribute to payments that the underwriters may be required to make in that respect.

We will apply to list the shares of common stock on The Nasdaq Stock Market's National Market under the symbol "ZLND." Prior to this offering, there has been no public market for the common stock.

The initial public offering price will be determined by negotiation between us and the representatives, and does not reflect the market price for the common stock following the offering. The principal factors considered in determining the initial public offering price will be:

- the information in this prospectus and otherwise available to the representatives;

- market conditions for initial public offerings;

- the history of and prospects for the industry in which we compete;

- our past and present operations;

- our past and present earnings and current financial position;

- the ability of our management;

- our prospects for future earnings;

- the present state of our development and our current financial condition;

- the recent market prices of, and the demand for, publicly traded common stock of generally comparable companies; and

- the general condition of the securities markets at the time of this offering.

We can offer no assurance that the initial public offering price will correspond to the price at which the common stock will trade in the public market subsequent to this offering or that an active trading market for the common stock will develop and continue after this offering.

The representatives may engage in over-allotment, stabilizing transactions, syndicate covering transactions and penalty bids in accordance with Regulation M under the Exchange Act.

- Over-allotment involves syndicate sales in excess of the offering size, which creates a syndicate short position.

- Stabilizing transactions permit bids to purchase the underlying security so long as the stabilizing bids do not exceed a specified maximum.

- Syndicate covering transactions involve purchases of the common stock in the open market after the distribution has been completed in order to cover syndicate short positions.

- Penalty bids permit the representatives to reclaim a selling concession from a syndicate member when the common stock originally sold by that syndicate member is purchased in a stabilizing transaction or syndicate covering transaction to cover syndicate short positions.

53

These stabilizing transactions, syndicate covering transactions and penalty bids may cause the price of our common stock to be greater than it would otherwise be in the absence of such transactions. These transactions may be effected on The Nasdaq National Market or otherwise and, if commenced, may be discontinued at any time.

NOTICE TO CANADIAN RESIDENTS

RESALE RESTRICTIONS

The distribution of the common stock in Canada is being made only on a private placement basis exempt from the requirement that we prepare and file a prospectus with the securities regulatory authorities in each province where trades of common stock are effected. Accordingly, any resale of the common stock in Canada must be made in accordance with applicable securities laws which will vary depending on the relevant jurisdiction, and which may require resales to be made in accordance with available statutory exemptions or pursuant to a discretionary exemption granted by the applicable Canadian securities regulatory authority. Purchasers are advised to seek legal advice prior to any resale of the common stock.

REPRESENTATIONS OF PURCHASERS

Each purchaser of common stock in Canada who receives a purchase confirmation will be deemed to represent to us and the dealer from whom such purchase confirmation is received that: (1) such purchaser is entitled under applicable provincial securities laws to purchase such common stock without the benefit of a prospectus qualified under such securities laws, (2) where required by law, that such purchaser is purchasing as principal and not as agent, and (3) such purchaser has reviewed the text above under "Resale Restrictions."

RIGHTS OF ACTION (ONTARIO PURCHASERS)

The securities being offered are those of a foreign issuer and Ontario purchasers will not receive the contractual right of action prescribed by Ontario securities law. As a result, Ontario purchasers must rely on other remedies that may be available, including common law rights of action for damages or rescission or rights of action under the civil liability provisions of the U.S. federal securities laws.

ENFORCEMENT OF LEGAL RIGHTS

All of our directors and officers as well as the experts named herein may be located outside of Canada and, as a result, it may not be possible for Canadian purchasers to effect service of process within Canada upon the issuer or such persons. All or a substantial portion of the assets of the issuer and such persons may be located outside of Canada and, as a result, it may not be possible to satisfy a judgment against the issuer or such persons in Canada or to enforce a judgment obtained in Canadian courts against such issuer or persons outside of Canada.

NOTICE TO BRITISH COLUMBIA RESIDENTS

A purchaser of common stock to whom the Securities Act (British Columbia) applies is advised that such purchaser is required to file with the British Columbia Securities Commission a report within ten days of the sale of any common stock acquired by such purchaser pursuant to this offering. Such report must be in the form attached to British Columbia Securities Commission Blanket Order BOR #95/17, a copy of which may be obtained from us. Only one such report must be filed in respect of common stock acquired on the same date and under the same prospectus exemption.

54

TAXATION AND ELIGIBILITY FOR INVESTMENT

Canadian purchasers of common stock should consult their own legal and tax advisors with respect to the tax consequences of an investment in the common stock in their particular circumstances and with respect to the eligibility of the common stock for investment by the purchaser under relevant Canadian legislation.

LEGAL MATTERS

The validity of the shares of common stock offered in this prospectus will be passed upon for us by Rutan & Tucker, LLP, Costa Mesa, California. Certain legal matters relating to this offering will be passed upon for the underwriters by Stoel Rives LLP. Partners of Rutan & Tucker, LLP own 128,444 shares of our common stock.

EXPERTS

The consolidated financial statements of ZLand.com, Inc. and subsidiaries as of and for the year ended December 31, 1999, have been included herein and in the registration statement in reliance upon the report of KPMG LLP, independent certified public accountants, appearing elsewhere herein, and upon the authority of said firm as experts in accounting and auditing.

The consolidated financial statements as of December 31, 1998 and for each of the two years in the period ended December 31, 1998 included in this prospectus have been so included in reliance on the report of PricewaterhouseCoopers LLP, independent accountants, given on the authority of said firm as experts in accounting and auditing.

The financial statements of Appintec Corp., dba ActionWare, as of and for the year ended June 30, 1999, have been included herein and in the registration statement in reliance upon the report of KPMG LLP, independent certified public accountants, appearing elsewhere herein, and upon the authority of said firm as experts in accounting and auditing.

CHANGE IN INDEPENDENT ACCOUNTANTS

Effective December 28, 1999, KPMG LLP was engaged as our independent auditors and replaced PricewaterhouseCoopers LLP, who had previously served as our independent auditors. The decision to change independent auditors was approved by our Board of Directors. In the period from January 1, 1997 to December 31, 1998, PricewaterhouseCoopers LLP issued no audit report that was qualified or modified as to uncertainty, audit scope or accounting principles, no adverse opinions or disclaimers of opinion on any of our financial statements, and there were no disagreements with PricewaterhouseCoopers LLP on any matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedures, which disagreements, if not resolved to the satisfaction of PricewaterhouseCoopers LLP, would have caused them to make reference thereto in their reports on the consolidated financial statements for such years. Prior to December 28, 1999, we had not consulted with KPMG LLP on items which involved our accounting principles or the form of audit opinion to be issued on our financial statements.

WHERE YOU CAN FIND MORE INFORMATION

We have filed with the Securities and Exchange Commission a registration statement on Form S-1 under the Securities Act with respect to the shares offered by this prospectus. This prospectus does not contain all of the information set forth in the registration statement and its exhibits and schedules. For further information about ZLand.com and the shares offered by this prospectus, please refer to the registration statement and its exhibits and schedules. Statements contained in this prospectus concerning the content of any contract or other document referred to are not necessarily complete, and, in each instance, if such contract or documents is filed as an exhibit, we refer you to the copy of such contract or document filed as an exhibit to the registration statement. Each statement is qualified in all respects by

55

such reference to such exhibit. A copy of the registration statement, and its exhibits and schedules, may be inspected without charge at the public reference facilities maintained by the Commission in Room 1024, 450 Fifth Street, N.W., Washington, D.C. 20549, and at the Commission's regional offices located at the Northwestern Atrium Center, 500 West Madison Street, Suite 1400, Chicago, Illinois 60661 and Seven World Trade Center, 13th Floor, New York, New York 10048, and copies of all or any part of the registration statement may be obtained from such offices upon the payment of the fees prescribed by the Commission. The public may obtain information on the operation of the Commission's public facilities by calling 1-(800)-SEC-0330. The Commission maintains a Web site that contains reports, proxy and information statements and other information regarding registrants that file electronically with the Commission. The address of the Commission's Web site is www.sec.gov.

When we complete this offering, we will be required to file annual, quarterly and special reports, proxy statements and other information with the Commission. We intend to furnish our stockholders with annual reports containing audited financial statements and make available to our stockholders quarterly reports for the first three quarters of each fiscal year containing unaudited interim financial information.

56

ZLAND.COM, INC. AND SUBSIDIARIES

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

                                                                PAGE
                                                              --------
Independent Auditors' Reports...............................  F-2, F-3
Consolidated Balance Sheets as of December 31, 1998 and 1999
  and December 31, 1999 Pro Forma (unaudited)...............       F-4
Consolidated Statements of Operations for the years ended
  December 31, 1997, 1998 and 1999..........................       F-5
Consolidated Statements of Stockholders' Equity (Deficit)
  and Comprehensive Loss for the years ended December 31,
  1997, 1998 and 1999.......................................       F-6
Consolidated Statements of Cash Flows for the years ended
  December 31, 1997, 1998 and
  1999......................................................       F-8
Notes to Consolidated Financial Statements..................       F-9
Schedule II -- Valuation and Qualifying Accounts............       S-1

APPINTEC CORP., DBA ACTIONWARE

INDEX TO FINANCIAL STATEMENTS

                                                              PAGE
                                                              ----
Independent Auditors' Report................................  F-28
Balance Sheet as of June 30, 1999...........................  F-29
Statement of Operations for the year ended June 30, 1999....  F-30
Statement of Stockholders' Deficit for the year ended June
  30, 1999..................................................  F-31
Statement of Cash Flows for the year ended June 30, 1999....  F-32
Notes to Financial Statements...............................  F-33

Unaudited Pro Forma Condensed Statement of Operations.......  F-39

F-1

INDEPENDENT AUDITORS' REPORT

The Board of Directors
ZLand.com, Inc.:

We have audited the accompanying consolidated balance sheet of ZLand.com, Inc. and subsidiaries as of December 31, 1999 and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive loss and cash flows for the year then ended. In connection with our audit of the consolidated financial statements, we have also audited the consolidated financial statement schedule as of and for the year ended December 31, 1999. These consolidated financial statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements and financial statement schedule based on our audit.

We conducted our audit in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of ZLand.com, Inc. and subsidiaries as of December 31, 1999 and the results of their operations and their cash flows for the year then ended, in conformity with generally accepted accounting principles. Also in our opinion, the related financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

KPMG LLP

Orange County, California
February 14, 2000

F-2

REPORT OF INDEPENDENT ACCOUNTANTS

The Board of Directors
ZLand.com, Inc.:

In our opinion, the accompanying consolidated balance sheet as of December 31, 1998 and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive loss and cash flows for each of the two years in the period ended December 31, 1998 present fairly, in all material respects, the financial position, results of operations and cash flows of ZLand.com, Inc. at December 31, 1998 and for each of the two years in the period ended December 31, 1998, in conformity with generally accepted accounting principles. In addition, in our opinion, the financial statement schedule listed in the accompanying index presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedule are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audits. We conducted our audits of these statements in accordance with generally accepted auditing standards, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for the opinion expressed above. We have not audited the financial statements of ZLand.com, Inc. for any period subsequent to December 31, 1998.

PRICEWATERHOUSECOOPERS LLP

Costa Mesa, California
April 19, 1999

F-3

ZLAND.COM, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS
DECEMBER 31, 1998 AND 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

                                                                                        1999
                                                               1998        1999       PRO FORMA
                                                              -------    --------    -----------
                                                                                     (UNAUDITED)
                                             ASSETS
Current assets:
  Cash and cash equivalents.................................  $ 1,594    $ 16,404     $ 16,404
  Accounts receivable, net of allowance for doubtful
    accounts of $125 and $124 at December 31, 1998 and 1999,
    respectively............................................      295       4,939        4,939
  Prepaid expenses and other current assets.................       34       1,368        1,368
  Current portion of stockholder note receivable............       68          --           --
                                                              -------    --------     --------
         Total current assets...............................    1,991      22,711       22,711
Property and equipment, net.................................      239       1,774        1,774
Goodwill and other intangibles, net of accumulated
  amortization of $41 at December 31, 1999..................       --       2,047        2,047
Other assets................................................       14         787          787
Software development costs, net of accumulated amortization
  of $441 and $882 at December 31, 1998 and 1999,
  respectively..............................................      441          --           --
                                                              -------    --------     --------
                                                              $ 2,685    $ 27,319     $ 27,319
                                                              =======    ========     ========
                         LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
Current liabilities:
  Convertible notes payable, net............................  $ 1,065    $     --     $     --
  Note payable to former stockholder........................      111          28           28
  Current installments of notes payable to stockholder......       63          --           --
  Current installments of capitalized lease obligations.....       83         352          352
  Accounts payable..........................................      593       1,124        1,124
  Accrued expenses..........................................      780       3,224        3,224
  Deferred revenue..........................................      599       6,149        6,149
                                                              -------    --------     --------
         Total current liabilities..........................    3,294      10,877       10,877
Notes payable to stockholder, less current installments.....       30          --           --
Capitalized lease obligations, excluding current
  installments..............................................       89         467          467
                                                              -------    --------     --------
                                                                3,413      11,344       11,344
                                                              -------    --------     --------
Commitments and contingencies (note 11)
Subsequent events (notes 7(f) and 12)
Stockholders' equity (deficit):
  Series A convertible preferred stock, $.01 par value;
    2,220,000 shares authorized; 1,605,226 and 1,649,634
    shares issued and outstanding at December 31, 1998 and
    1999, respectively; 0 shares issued and outstanding pro
    forma (unaudited).......................................       16          16           --
  Series B convertible preferred stock, $.01 par value;
    7,823,740 shares authorized; 2,171,000 and 6,144,270
    shares issued and outstanding at December 31, 1998 and
    1999, respectively; 0 shares issued and outstanding pro
    forma (unaudited).......................................       22          61           --
  Series C convertible preferred stock, $.01 par value;
    3,777,778 shares authorized; 0 and 3,506,666 shares
    issued and outstanding at December 31, 1998 and 1999,
    respectively; 0 shares issued and outstanding pro forma
    (unaudited).............................................       --          35           --
  Undesignated preferred stock, 6,178,482 shares authorized;
    0 shares issued and outstanding at December 31, 1998 and
    1999 and pro forma (unaudited), respectively............       --          --           --
  Common stock, $.01 par value; 100,000,000 shares
    authorized; 17,782,230 and 21,542,806 shares issued
    (including treasury shares) and outstanding at December
    31, 1998 and 1999, respectively; 32,843,376 issued and
    outstanding pro forma (unaudited).......................      178         216          328
  Additional paid-in capital................................    7,609      39,418       39,418
  Treasury stock -- common shares at cost; 0 and 143,592
    shares at December 31, 1998 and 1999, respectively......       --        (239)        (239)
  Stock subscriptions receivable............................       --      (1,327)      (1,327)
  Accumulated other comprehensive loss......................       --          (9)          (9)
  Accumulated deficit.......................................   (8,553)    (22,196)     (22,196)
                                                              -------    --------     --------
         Total stockholders' equity (deficit)...............     (728)     15,975       15,975
                                                              -------    --------     --------
                                                              $ 2,685    $ 27,319     $ 27,319
                                                              =======    ========     ========

See accompanying notes to consolidated financial statements.

F-4

ZLAND.COM, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS
YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
(IN THOUSANDS, EXCEPT PER SHARE DATA)

                                                               1997       1998        1999
                                                              -------    -------    --------
Revenues:
  Franchise.................................................  $    --    $   260    $  4,669
  Product and related services..............................      221        350       1,793
                                                              -------    -------    --------
          Total revenues....................................      221        610       6,462
Cost of revenues............................................       82        560       1,200
                                                              -------    -------    --------
          Gross profit......................................      139         50       5,262
                                                              -------    -------    --------

Operating expenses:
  Research and development..................................      890        993       3,146
  Sales and marketing.......................................      629      2,156       9,915
  General and administrative................................      283      2,119       4,449
  In-process research and development.......................       --         --       1,304
                                                              -------    -------    --------
          Total operating expenses..........................    1,802      5,268      18,814
                                                              -------    -------    --------
          Operating loss....................................   (1,663)    (5,218)    (13,552)
Interest expense, net.......................................      222        149          87
                                                              -------    -------    --------
          Net loss before income taxes......................   (1,885)    (5,367)    (13,639)
Provision for income taxes..................................       --         --           4
                                                              -------    -------    --------
          Net loss..........................................   (1,885)    (5,367)    (13,643)
Preferred stock dividend....................................       49         --          --
                                                              -------    -------    --------
          Net loss applicable to common stockholders........  $(1,934)   $(5,367)   $(13,643)
                                                              =======    =======    ========
Basic and diluted net loss per share........................  $  (.23)   $  (.33)   $   (.73)
                                                              =======    =======    ========
Shares used to compute basic and diluted net loss per
  share.....................................................    8,342     16,072      18,570
                                                              =======    =======    ========
Pro forma basic and diluted net loss per share
  (unaudited)...............................................                        $   (.46)
                                                                                    ========
Shares used to compute pro forma basic and diluted net loss
  per share (unaudited).....................................                          29,870
                                                                                    ========

See accompanying notes to consolidated financial statements.

F-5

ZLAND.COM, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) AND COMPREHENSIVE LOSS YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999

(IN THOUSANDS, EXCEPT SHARE DATA)

                                         SERIES A             SERIES B             SERIES C
                                       CONVERTIBLE          CONVERTIBLE          CONVERTIBLE
                                     PREFERRED STOCK      PREFERRED STOCK      PREFERRED STOCK        COMMON STOCK
                                    ------------------   ------------------   ------------------   -------------------
                                     SHARES     AMOUNT    SHARES     AMOUNT    SHARES     AMOUNT     SHARES     AMOUNT
                                    ---------   ------   ---------   ------   ---------   ------   ----------   ------
Balance at December 31, 1996......         --    $--            --    $--            --    $--      6,000,000    $ 60
Issuance of Common Stock under
 stock purchase agreement.........         --     --            --     --            --     --      3,334,008      34
Issuance of Common Stock in
 exchange for services............         --     --            --     --            --     --        340,000       3
Common Stock options exercised....         --     --            --     --            --     --        325,992       3
Issuance of Common Stock for
 cash.............................         --     --            --     --            --     --      2,000,000      20
Conversion of 10% convertible
 promissory notes, plus accrued
 interest, to Series A Convertible
 Preferred Stock..................  1,690,980     17            --     --            --     --             --      --
Common Stock issued in exchange
 for license agreement............         --     --            --     --            --     --        200,000       2
Common Stock issued for debt
 conversion.......................         --     --            --     --            --     --        895,566       9
Issuance of Common Stock pursuant
 to warrants exercise.............         --     --            --     --            --     --        800,876       8
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrants exercise................    197,752      2            --     --            --     --             --      --
Issuance of warrants in
 conjunction with convertible
 notes............................         --     --            --     --            --     --             --      --
Amortization of deferred
 compensation.....................         --     --            --     --            --     --             --      --
Dividends.........................         --     --            --     --            --     --             --      --
Net loss..........................         --     --            --     --            --     --             --      --
                                    ---------    ---     ---------    ---     ---------    ---     ----------    ----
Balance at December 31, 1997......  1,888,732     19            --     --            --     --     13,896,442     139
Common Stock options exercised....         --     --            --     --            --     --      1,157,460      12
Issuance of Common Stock pursuant
 to warrants exercise.............         --     --            --     --            --     --        240,000       2
Issuance of common stock for cash,
 net of issuance costs of
 $97,100..........................         --     --            --     --            --     --      2,695,000      27
Issuance of Series B Convertible
 Preferred Stock..................         --     --     2,171,000     22            --     --             --      --
Repurchase of Series A Convertible
 Preferred Stock..................   (283,506)    (3)           --     --            --     --             --      --
Repurchase of Common Stock........         --     --            --     --            --     --       (206,672)     (2)
Issuance of Common Stock warrants
 in conjunction with convertible
 notes............................         --     --            --     --            --     --             --      --
Issuance of Common Stock warrants
 for services.....................         --     --            --     --            --     --             --      --
Issuance of Common Stock warrants
 in connection with equity
 financing........................         --     --            --     --            --     --             --      --
Net loss..........................         --     --            --     --            --     --             --      --
                                    ---------    ---     ---------    ---     ---------    ---     ----------    ----
Balance at December 31, 1998......  1,605,226     16     2,171,000     22            --     --     17,782,230     178
Common Stock options exercised....         --     --            --     --            --     --        298,846       3
Issuance of Common Stock for cash
 and notes........................         --     --            --     --            --     --        459,134       4
Issuance of Common Stock for
 services.........................         --     --            --     --            --     --        285,036       3


                                                                                         ACCUMULATED
                                    ADDITIONAL      TREASURY STOCK                          OTHER
                                      PAID-IN     -------------------   SUBSCRIPTIONS   COMPREHENSIVE   ACCUMULATED
                                      CAPITAL      SHARES     AMOUNT     RECEIVABLE         LOSS          DEFICIT
                                    -----------   ---------   -------   -------------   -------------   -----------
Balance at December 31, 1996......    $   470            --   $   --       $    --           $--         $ (1,252)
Issuance of Common Stock under
 stock purchase agreement.........        132            --       --            --            --               --
Issuance of Common Stock in
 exchange for services............         14            --       --            --            --               --
Common Stock options exercised....         13            --       --            --            --               --
Issuance of Common Stock for
 cash.............................        980            --       --            --            --               --
Conversion of 10% convertible
 promissory notes, plus accrued
 interest, to Series A Convertible
 Preferred Stock..................        803            --       --            --            --               --
Common Stock issued in exchange
 for license agreement............         98            --       --            --            --               --
Common Stock issued for debt
 conversion.......................        439            --       --            --            --               --
Issuance of Common Stock pursuant
 to warrants exercise.............         53            --       --            --            --               --
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrants exercise................         94            --       --            --            --               --
Issuance of warrants in
 conjunction with convertible
 notes............................        137            --       --            --            --               --
Amortization of deferred
 compensation.....................         50            --       --            --            --               --
Dividends.........................         49            --       --            --            --              (49)
Net loss..........................         --            --       --            --            --           (1,885)
                                      -------     ---------   -------      -------           ---         --------
Balance at December 31, 1997......      3,332            --       --            --            --           (3,186)

Common Stock options exercised....        567            --       --            --            --               --
Issuance of Common Stock pursuant
 to warrants exercise.............        118            --       --            --            --               --
Issuance of common stock for cash,
 net of issuance costs of
 $97,100..........................      1,234            --       --            --            --               --
Issuance of Series B Convertible
 Preferred Stock..................      2,149            --       --            --            --               --
Repurchase of Series A Convertible
 Preferred Stock..................       (125)           --       --            --            --               --
Repurchase of Common Stock........         (8)           --       --            --            --               --
Issuance of Common Stock warrants
 in conjunction with convertible
 notes............................        148            --       --            --            --               --
Issuance of Common Stock warrants
 for services.....................         97            --       --            --            --               --
Issuance of Common Stock warrants
 in connection with equity
 financing........................         97            --       --            --            --               --
Net loss..........................         --            --       --            --            --           (5,367)
                                      -------     ---------   -------      -------           ---         --------
Balance at December 31, 1998......      7,609            --       --            --            --           (8,553)

Common Stock options exercised....        714            --       --          (230)           --               --
Issuance of Common Stock for cash
 and notes........................      2,062            --       --          (338)           --               --
Issuance of Common Stock for
 services.........................      1,160            --       --            --            --               --


                                         TOTAL
                                     STOCKHOLDERS'     COMPREHENSIVE
                                    EQUITY (DEFICIT)       LOSS
                                    ----------------   -------------
Balance at December 31, 1996......      $   (722)
Issuance of Common Stock under
 stock purchase agreement.........           166
Issuance of Common Stock in
 exchange for services............            17
Common Stock options exercised....            16
Issuance of Common Stock for
 cash.............................         1,000
Conversion of 10% convertible
 promissory notes, plus accrued
 interest, to Series A Convertible
 Preferred Stock..................           820
Common Stock issued in exchange
 for license agreement............           100
Common Stock issued for debt
 conversion.......................           448
Issuance of Common Stock pursuant
 to warrants exercise.............            61
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrants exercise................            96
Issuance of warrants in
 conjunction with convertible
 notes............................           137
Amortization of deferred
 compensation.....................            50
Dividends.........................            --
Net loss..........................        (1,885)        $ (1,885)
                                        --------         --------
Balance at December 31, 1997......           304         $ (1,885)
                                                         ========
Common Stock options exercised....           579
Issuance of Common Stock pursuant
 to warrants exercise.............           120
Issuance of common stock for cash,
 net of issuance costs of
 $97,100..........................         1,261
Issuance of Series B Convertible
 Preferred Stock..................         2,171
Repurchase of Series A Convertible
 Preferred Stock..................          (128)
Repurchase of Common Stock........           (10)
Issuance of Common Stock warrants
 in conjunction with convertible
 notes............................           148
Issuance of Common Stock warrants
 for services.....................            97
Issuance of Common Stock warrants
 in connection with equity
 financing........................            97
Net loss..........................        (5,367)        $ (5,367)
                                        --------         --------
Balance at December 31, 1998......          (728)        $ (5,367)
                                                         ========
Common Stock options exercised....           487
Issuance of Common Stock for cash
 and notes........................         1,728
Issuance of Common Stock for
 services.........................         1,163

F-6

                                         SERIES A             SERIES B             SERIES C
                                       CONVERTIBLE          CONVERTIBLE          CONVERTIBLE
                                     PREFERRED STOCK      PREFERRED STOCK      PREFERRED STOCK        COMMON STOCK
                                    ------------------   ------------------   ------------------   -------------------
                                     SHARES     AMOUNT    SHARES     AMOUNT    SHARES     AMOUNT     SHARES     AMOUNT
                                    ---------   ------   ---------   ------   ---------   ------   ----------   ------
Issuance of Common Stock pursuant
 to warrant exercise..............         --     --            --     --            --     --      1,873,882      19
Conversion of Series A Convertible
 Preferred Stock..................     (1,012)    --            --     --            --     --          1,012      --
Conversion of Series B Convertible
 Preferred Stock..................         --     --       (11,554)    --            --     --         11,554      --
Repurchase of Series A Convertible
 Preferred Stock..................   (181,672)    (2)           --     --            --     --             --      --
Repurchase of Common Stock........         --     --            --     --            --     --             --      --
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrant exercise.................    227,092      2            --     --            --     --             --      --
Issuance of Series B Convertible
 Preferred Stock for cash.........         --     --     3,514,178     35            --     --             --      --
Conversion of convertible notes
 payable to Series B Convertible
 Preferred Stock..................         --     --       470,646      4            --     --             --      --
Issuance of Series C Convertible
 Preferred Stock for cash.........         --     --            --     --     3,777,778     38             --      --
Issuance of Common Stock for
 purchase of Emerging Markets
 Technologies.....................         --     --            --     --            --     --         85,000       1
Issuance of Common Stock for
 purchase of ActionWare...........         --     --            --     --            --     --        475,000       5
Conversion of Series C Convertible
 Preferred Stock..................         --     --            --     --      (271,112)    (3)       271,112       3
Grant of Common Stock options for
 services.........................         --     --            --     --            --     --             --      --
Grant of Common Stock warrants for
 services.........................         --     --            --     --            --     --             --      --
Foreign currency translation
 adjustment.......................         --     --            --     --            --     --             --      --
Net loss..........................         --     --            --     --            --     --             --      --
                                    ---------    ---     ---------    ---     ---------    ---     ----------    ----
Balance at December 31, 1999......  1,649,634    $16     6,144,270    $61     3,506,666    $35     21,542,806    $216
                                    =========    ===     =========    ===     =========    ===     ==========    ====


                                                                                         ACCUMULATED
                                    ADDITIONAL      TREASURY STOCK                          OTHER
                                      PAID-IN     -------------------   SUBSCRIPTIONS   COMPREHENSIVE   ACCUMULATED
                                      CAPITAL      SHARES     AMOUNT     RECEIVABLE         LOSS          DEFICIT
                                    -----------   ---------   -------   -------------   -------------   -----------
Issuance of Common Stock pursuant
 to warrant exercise..............      5,031            --       --            --            --               --
Conversion of Series A Convertible
 Preferred Stock..................         --            --       --            --            --               --
Conversion of Series B Convertible
 Preferred Stock..................         --            --       --            --            --               --
Repurchase of Series A Convertible
 Preferred Stock..................        (86)           --       --            --            --               --
Repurchase of Common Stock........         --      (143,592)    (239)           --            --               --
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrant exercise.................        108            --       --            --            --               --
Issuance of Series B Convertible
 Preferred Stock for cash.........      3,479            --       --            --            --               --
Conversion of convertible notes
 payable to Series B Convertible
 Preferred Stock..................        466            --       --            --            --               --
Issuance of Series C Convertible
 Preferred Stock for cash.........     16,218            --       --          (759)           --               --
Issuance of Common Stock for
 purchase of Emerging Markets
 Technologies.....................        382            --       --            --            --               --
Issuance of Common Stock for
 purchase of ActionWare...........      2,133            --       --            --            --               --
Conversion of Series C Convertible
 Preferred Stock..................         --            --       --            --            --               --
Grant of Common Stock options for
 services.........................         90            --       --            --            --               --
Grant of Common Stock warrants for
 services.........................         52            --       --            --            --               --
Foreign currency translation
 adjustment.......................         --            --       --            --            (9)              --
Net loss..........................         --            --       --            --            --          (13,643)
                                      -------     ---------   -------      -------           ---         --------
Balance at December 31, 1999......    $39,418      (143,592)  $ (239)      $(1,327)          $(9)        $(22,196)
                                      =======     =========   =======      =======           ===         ========


                                         TOTAL
                                     STOCKHOLDERS'     COMPREHENSIVE
                                    EQUITY (DEFICIT)       LOSS
                                    ----------------   -------------
Issuance of Common Stock pursuant
 to warrant exercise..............         5,050
Conversion of Series A Convertible
 Preferred Stock..................            --
Conversion of Series B Convertible
 Preferred Stock..................            --
Repurchase of Series A Convertible
 Preferred Stock..................           (88)
Repurchase of Common Stock........          (239)
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrant exercise.................           110
Issuance of Series B Convertible
 Preferred Stock for cash.........         3,514
Conversion of convertible notes
 payable to Series B Convertible
 Preferred Stock..................           470
Issuance of Series C Convertible
 Preferred Stock for cash.........        15,497
Issuance of Common Stock for
 purchase of Emerging Markets
 Technologies.....................           383
Issuance of Common Stock for
 purchase of ActionWare...........         2,138
Conversion of Series C Convertible
 Preferred Stock..................            --
Grant of Common Stock options for
 services.........................            90
Grant of Common Stock warrants for
 services.........................            52
Foreign currency translation
 adjustment.......................            (9)              (9)
Net loss..........................       (13,643)         (13,643)
                                        --------         --------
Balance at December 31, 1999......      $ 15,975         $(13,652)
                                        ========         ========

See accompanying notes to consolidated financial statements.

F-7

ZLAND.COM, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS
YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
(IN THOUSANDS)

                                                               1997       1998        1999
                                                              -------    -------    --------
Cash flows from operating activities:
  Net loss..................................................  $(1,885)   $(5,367)   $(13,643)
  Adjustments to reconcile net loss to net cash used in
    operating activities:
    Depreciation and amortization...........................      307        655         737
    Amortization of deferred compensation...................       50         --          --
    Amortization of discount on convertible notes payable...       --         47          --
    Provision for doubtful accounts.........................       10        121         286
    Equity instruments issued for services..................       --         97       1,305
    Impairment of long-lived assets.........................       --        128          --
    Forgiveness of stockholder note receivable..............       --         --          68
    In-process research and development.....................       --         --       1,304
    Changes in assets and liabilities, excluding effects of
      acquisitions:
      Accounts receivable...................................      (66)      (334)     (4,709)
      Prepaid expenses and other current assets.............      (31)        29      (1,321)
      Other assets..........................................       --         --        (319)
      Accounts payable......................................      352         70         425
      Accrued expenses......................................      613        336       2,017
      Deferred revenue......................................      (36)       493       5,256
                                                              -------    -------    --------
         Net cash used in operating activities..............     (686)    (3,725)     (8,594)
                                                              -------    -------    --------
Cash flows from investing activities:
  Purchases of property and equipment.......................      (67)       (87)     (1,605)
  Acquisitions of businesses, net of cash acquired..........      (24)        --        (377)
  Software development costs................................     (882)        --          --
  Cash paid for investments held under cost method..........       --         --        (450)
                                                              -------    -------    --------
         Net cash used in investing activities..............     (973)       (87)     (2,432)
                                                              -------    -------    --------
Cash flows from financing activities:
  Principal payments on capitalized lease obligations.......      (47)       (88)       (171)
  Proceeds from leasing lines of credit.....................       --        144         719
  Collection of receivables from affiliates.................       47         --          --
  Proceeds from note payable................................      112        795          --
  Proceeds from issuance of convertible debt and warrants...      361      1,165          --
  Principal payments on notes payable.......................       --       (713)       (771)
  Proceeds from issuance of Common Stock....................    1,061      1,347       1,728
  Proceeds from issuance of Preferred Stock and warrants....       96      2,171      19,121
  Exercise of stock options and warrants....................       --        699       5,537
  Repurchase of Common Stock................................       --       (128)       (239)
  Repurchase of Series A Convertible Preferred Stock........       --         --         (88)
                                                              -------    -------    --------
         Net cash provided by financing activities..........    1,630      5,392      25,836
                                                              -------    -------    --------
         Net increase (decrease) in cash and cash
           equivalents......................................      (29)     1,580      14,810
Cash and cash equivalents, beginning of year................       43         14       1,594
                                                              -------    -------    --------
Cash and cash equivalents, end of year......................  $    14    $ 1,594    $ 16,404
                                                              =======    =======    ========
Supplemental disclosures of cash flow information:
  Cash paid during the year for interest....................  $    21    $    17    $     67
  Cash paid during the year for income taxes................        2          1           3
                                                              =======    =======    ========
Supplemental disclosure of noncash investing and financing
  activities:
  Capitalized lease obligations incurred for purchase of
    property and equipment..................................  $    57    $   144          --
  Common Stock issued for acquisition of businesses.........       --         --       2,521
  Conversion of convertible notes payable and related
    accrued interest into Series B Convertible Preferred
    Stock...................................................       --         --         470

See accompanying notes to consolidated financial statements.

F-8

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(1) BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

(A) THE COMPANY

ZLand.com, Inc. and subsidiaries (ZLand or the Company), founded in September 1995, is an applications service provider, or ASP, offering proprietary Web-based software applications that enable small and mid-sized businesses to cost-effectively take their operations online and automate their business processes. The Company provides solutions to its customers on a rental basis through a franchise network of local e-business professionals.

The Company originally operated as Z Land LLC, a California limited liability company (Z Land LLC) and Zavada LLC, a Nevada limited liability company (Zavada), which were formed in September 1995. Z Land LLC and Zavada were owned by the same members in the same proportions. In December 1996, Z Land LLC and Zavada were merged into Z Land Acquisition, Inc., a California corporation formed specifically for this purpose by the same members. Z Land Acquisition, Inc. subsequently changed its name to ZLand, Inc. following the dissolution of Z Land LLC and Zavada. The transaction was treated as a combination of interests under common control. During 1999, the Company reincorporated in the state of Delaware, and the Company's name was changed to ZLand.com, Inc.

(B) PRINCIPLES OF CONSOLIDATION

The accompanying financial statements include the consolidated accounts of the Company and its wholly owned subsidiaries, including subsidiaries in Germany, Australia, Netherlands, Ireland and the Cayman Islands, as well as an 80%-owned subsidiary, Commercial Interiors Network, Inc. All significant intercompany transactions and balances have been eliminated in consolidation. Losses of majority-owned subsidiaries are not allocated to minority interests if such allocation results in the minority interest becoming negative. Through December 31, 1997, the Company's 80%-owned subsidiary incurred cumulative operating losses, and no allocation of losses has been made in excess of the original capital contribution of the minority interest. During 1998, Commercial Interiors Network, Inc. ceased operations.

(C) PRO FORMA PRESENTATION

In accordance with the terms of the preferred stock, each of the shares of preferred stock are converted into common stock upon the closing of an initial public stock offering, as defined (see note 7). The accompanying unaudited pro forma consolidated balance sheet reflects the conversion of all outstanding Series A, Series B and Series C Convertible Preferred Stock into Common Stock. Unaudited pro forma basic and diluted net loss per share for 1999 have been computed assuming the conversion of all outstanding shares of convertible preferred stock into common stock as if the shares had been converted at the beginning of 1999.

(D) USE OF ESTIMATES IN THE PREPARATION OF FINANCIAL STATEMENTS

The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the respective reporting periods. Actual results could differ from those estimates.

(E) REVENUE RECOGNITION

The Company recognizes franchise revenues in three stages based upon the value of the services provided to the franchisees during each stage. The Company recognizes a portion of the franchise fee upon completion of initial franchisee training, which represents the point at which a franchisee commences operations and the franchise fee becomes nonrefundable. A portion of the franchise fee, representing the

F-9

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

Company's estimate of the value of the additional training and assistance required to be provided to the franchisee in the initial year of operations, is recognized ratably over the first year of the franchise agreement. A portion of the franchise fee, representing the Company's estimate of the value provided by the Company to the franchisee over the term of the franchise agreement, is recognized ratably over the seven-year term of the franchise agreement. Generally, the entire franchise fee for the initial franchise period is due upon signing of the franchise agreement. In those instances in which payment terms are granted, the unpaid fee is recognized in accordance with the above policy only when management believes collection is probable. The Company's franchise revenue recognition policy is in accordance with Statement of Financial Accounting Standards (SFAS) No. 45, "Accounting for Franchise Fee Revenue," and the Securities and Exchange Commission's Staff Accounting Bulletin No. 101.

With regard to product and related services revenues, the Company recognizes all upfront design and development as revenue once design and development is complete and the product is available for customer use, and recognizes rental revenues ratably over the one year service period, following the guidance of American Institute of Certified Public Accountants Statements of Position 97-2 and 98-9, "Software Revenue Recognition." Revenue related to operating assistance agreements is recognized as the services are performed.

(F) CASH AND CASH EQUIVALENTS

The Company considers all money market funds and other highly liquid investments purchased with original maturities of three months or less to be cash equivalents.

(G) FAIR VALUE OF FINANCIAL INSTRUMENTS

The Company applies the provisions of SFAS No. 107, Disclosures about Fair Value of Financial Instruments. SFAS No. 107 requires all entities to disclose the fair value of financial instruments, both assets and liabilities recognized and not recognized on the balance sheet, for which it is practicable to estimate fair value. SFAS No. 107 defines fair value of a financial instrument as the amount at which the instrument could be exchanged in a current transaction between willing parties. As of December 31, 1998 and 1999, management believes that the fair value of all financial instruments approximated carrying value.

(H) FOREIGN CURRENCY TRANSLATION

The Company's non-U.S. subsidiaries use local currencies as their functional currencies. Assets and liabilities of non-U.S. subsidiaries that operate in a local currency environment are translated to U.S. dollars at year-end rates. Income and expense items are translated at average rates of exchange prevailing during the year. Translation adjustments are recorded in accumulated other comprehensive loss. At December 31, 1999, $9 was included in accumulated other comprehensive loss related to foreign currency translation adjustments. The Company incurred no foreign currency transaction gain or loss during the years presented.

(I) PROPERTY AND EQUIPMENT

Property and equipment are stated at cost, less accumulated depreciation and amortization. Assets held under capitalized lease obligations are recorded at the present value of the minimum lease payments at lease inception. Depreciation and amortization is computed using the straight-line method over the estimated useful lives of the assets, which is generally three years. Leasehold improvements are amortized using the straight-line method over the lesser of the useful life of the improvement or the term of the related lease.

F-10

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(J) CAPITALIZED SOFTWARE COSTS

The Company capitalizes costs incurred for the development of computer software when projects reach technological feasibility, and continues to capitalize such costs until the products are available for release to the general public. Capitalized costs include direct labor and related expenses for software produced by the Company and the costs of software purchased from third parties. Software development costs incurred prior to technological feasibility are expensed as incurred. The Company amortizes capitalized product development costs based upon the greater of the amount using the rates that current gross revenues for a product bears to the total of current and anticipated future gross revenues for that product or the straight-line method over the remaining estimated life of the product commencing the month after the date of product release. The Company capitalized $882 of total software development costs in 1997. Technological feasibility for subsequent products developed was determined to occur shortly prior to release and any software development costs to be capitalized were considered insignificant. Therefore, no amounts were capitalized in 1998 or 1999. Amortization expense for the years ended December 31, 1997, 1998 and 1999 totaled $0, $441 and $441, respectively.

(K) LONG-LIVED ASSETS

The Company applies the provisions of SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of. Under the provisions of SFAS No. 121, the recoverability of long-lived assets is assessed by determining whether the carrying value of the asset can be recovered through projected undiscounted future operating cash flows over its remaining life. The amount of impairment, if any, is measured based upon projected discounted future operating cash flows. Assets to be disposed of are reported at the lower of the carrying amount or the fair value less costs to sell. During 1998, the Company wrote-down approximately $128 of impaired long-lived assets. The write-down included the remaining goodwill related to an acquisition and $100 related to another investment, which management deemed was no longer recoverable.

(L) DEFERRED REVENUE

Deferred revenue relates to the portion of cash and notes received for initial franchise fees relating to the Company's ongoing requirements under its franchise agreements and proceeds received for product rentals recognized over the term of the agreements.

(M) STOCK-BASED COMPENSATION

As described in note 7, the Company has elected to follow the accounting provisions of Accounting Principles Board Opinion No. (APB) 25, Accounting for Stock Issued to Employees, for stock-based compensation and to furnish the pro forma disclosures required by SFAS No. 123, Accounting for Stock-Based Compensation. Under APB 25, when the exercise price of the Company's employee stock options equals the fair market value of the underlying stock on the date of grant, no compensation expense is recorded.

Equity instruments issued to nonemployees are measured at the fair value of the equity instruments using the stock price and other measurement assumptions as of the earlier of the date at which a performance commitment to earn the equity instruments is reached or the date at which the performance is complete.

F-11

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(N) INCOME TAXES

The Company accounts for income taxes pursuant to SFAS No. 109, Accounting for Income Taxes. SFAS No. 109 uses the asset and liability method of accounting for income taxes, which recognizes deferred tax assets and liabilities for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. Under SFAS No. 109, the effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.

(O) NET LOSS PER SHARE

The Company computes net loss per share in accordance with SFAS No. 128, Earnings per Share. Under the provisions of SFAS No. 128, basic and diluted net loss per share is computed by dividing the net loss available to common stockholders for the period by the weighted average number of shares of common stock outstanding during the period.

The calculation of diluted net loss per share excludes potential common shares if the effect is antidilutive. Potential common shares are composed of incremental shares of common stock issuable upon the exercise of stock options and warrants and upon conversion of Series A, B and C convertible preferred stock.

The following table sets forth potential common shares that are excluded from the diluted net loss per share calculation for the years ended December 31, 1997, 1998 and 1999 because they are antidilutive for the periods indicated:

                                                    1997          1998          1999
                                                  ---------    ----------    ----------
Series A convertible preferred stock............  1,888,732     1,605,226     1,649,634
Series B convertible preferred stock............         --     2,171,000     6,144,270
Series C convertible preferred stock............         --            --     3,506,666
Warrants........................................    617,630     3,973,714     5,757,798
Stock options...................................    297,000     3,257,100    11,139,212
                                                  ---------    ----------    ----------
                                                  2,803,362    11,007,040    28,197,580
                                                  =========    ==========    ==========

(P) OTHER COMPREHENSIVE LOSS

The Company applies SFAS No. 130, Reporting Comprehensive Income. SFAS No. 130 establishes standards for reporting of comprehensive income (loss) and its components. Other than the net loss and the $9 other comprehensive loss associated with foreign currency translation adjustments in 1999, the Company did not have any other components of comprehensive loss during 1999 or prior years.

(Q) ADVERTISING COSTS

The cost of advertising is expensed as incurred. For the years ended December 31, 1997, 1998 and 1999, the Company incurred advertising expense of $101, $267 and $2,397, respectively.

(R) INTERNALLY DEVELOPED SOFTWARE

During 1999, the Company adopted the provisions of Statement of Position (SOP) No. 98-1, Accounting for the Costs of Computer Software Developed or Obtained for Internal Use, which provides

F-12

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

guidance concerning recognition and measurement of costs associated with developing or acquiring software for internal use. The adoption of this SOP did not have a material effect on the Company's consolidated financial position or results of operations.

(S) SEGMENT REPORTING

The Company applies SFAS No. 131, Disclosure about Segments of a Business Enterprise and Related Information, which requires entities to report financial and descriptive information about its reportable operating segments. Operating segments are defined as components of an enterprise for which separate financial information is available that is evaluated regularly by the chief operating decision maker(s) in deciding how to allocate resources and in assessing performance. SFAS No. 131 also requires disclosures about products and services, geographic areas and major customers. The Company operates in one business segment -- the development and marketing of Web-based software applications that enable small and mid-sized businesses to cost-effectively take their operations online and automate their business processes.

(T) INVESTMENTS

The Company records investments in non-marketable equity securities at cost if it does not exhibit significant influence over the investee, and if its ownership percentage is less than 20%. These investments are reviewed periodically for impairment, if any, and the carrying value is written down if the Company determines that the investment is permanently impaired.

(U) CONCENTRATION OF CREDIT RISK

During the years ended December 31, 1997 and 1998, no customers or franchisees accounted for more than 10% of total revenues or accounts receivable. As of and for the year ended December 31, 1999, three franchisees accounted for 17%, 15% and 9% and 24%, 0% and 58% of total revenues and accounts receivable, respectively.

The Company performs ongoing credit evaluations of its customers' and franchisees financial condition and limits the amount of credit extended when deemed necessary, but generally does not require collateral. Management believes that any risk of loss is significantly reduced due to the number of its customers and varied geographic markets. The Company maintains a provision for potential credit losses.

(V) RECENT ACCOUNTING PRONOUNCEMENTS

In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities. SFAS No. 133 was effective for all fiscal quarters or fiscal years beginning after June 15, 1999. In August 1999, the FASB issued SFAS No. 137, Accounting for Derivative Instruments and Hedging Activities -- Deferral of the Effective Date of FASB Statement No. 133. This statement defers the effective date of SFAS No. 133 to all fiscal quarters or fiscal years which begin after June 15, 2000. SFAS No. 133 establishes accounting and reporting standards for derivative instruments, including those embedded in other contracts, and for hedging activities. Application of this standard is not expected to have a material impact on the Company's consolidated financial position or results of operations.

(W) RECLASSIFICATIONS

Certain reclassifications have been made to the 1997 and 1998 consolidated financial statements to conform to the 1999 presentation.

F-13

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(2) ACQUISITIONS

On November 24, 1999, the Company acquired all of the outstanding stock of Appintec Corp., dba ActionWare, a California corporation (ActionWare) for 475,000 shares of the Company's Common Stock valued at $4.50 per share and $320 in cash. The aggregate purchase price was $2,458. ActionWare is based in Emeryville, California, and develops and markets customer relationship management software and provides related maintenance and programming services. The acquisition has been accounted for using the purchase method of accounting, and accordingly, the results of operations of ActionWare have been included in the Company's consolidated financial statements since November 24, 1999.

ActionWare had, at the time of acquisition, one major in-process technology project which was approximately 20% complete. The major project acquired relates to the development of Java based software programs to replace ActionWare's current AS 400 based software programs. The Company's purpose for the acquisition was to obtain completed technology as well as to complete the development effort on this in-process project, as the Company believed the project in process had economic value though it had not yet reached technological feasibility and had no alternative future uses. The Company is continuing development efforts and expects to have available for sale the first new products to be developed by ActionWare in November 2000. The Company believes the costs to complete these development efforts will be approximately $5,000 (unaudited). The primary risks and uncertainties associated with timely completion of the project lie in the Company's ability to attract and retain qualified software engineers in the current competitive environment. Should the project not be completed on a timely basis, the Company's market advantages would be reduced (e.g., lower revenues and/or margins), which could impact the marketability of the Company's planned products. Should the project prove to be unsuccessful, the impact on the fiscal 2000 results of operations will primarily consist of the engineering and start up efforts incurred to complete the project for which there would be no future value, plus the costs of any new efforts on replacement projects and/or costs to unwind the infrastructure if a decision was made not to pursue new efforts.

On November 24, 1999, the Company also acquired all of the outstanding stock of Emerging Market Technologies, Inc., a Delaware corporation (EMT), for 85,000 shares of the Company's common stock valued at $4.50 per share and $180 in cash. The aggregate purchase price was $563. EMT is based near Atlanta, Georgia, and is engaged in the marketing and sale of software and providing consulting services which address the needs of a business interacting with its customers. The acquisition has been accounted for using the purchase method of accounting, and accordingly, the results of operations of EMT have been included in the Company's consolidated financial statements since November 24, 1999.

F-14

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

The purchase price of the acquisitions was allocated to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition, as determined by a third-party appraisal. The purchased in-process research and development was valued using the income approach, which includes an analysis of the markets, cash flows and risks associated with achieving such cash flows. This intangible asset, which had no tax benefit, was charged to operations during the fourth quarter of 1999. The excess of the purchase price over the fair value of the net identifiable tangible and intangible assets, totaling approximately $308 and $23 for ActionWare and EMT, respectively, was allocated to goodwill and is being amortized on a straight-line basis over five years. Approximately $2,643 and $418 of the purchase price for ActionWare and EMT, respectively, was allocated to identifiable intangible assets which, except for in-process research and development, are being amortized on a straight-line basis over periods ranging from three to five years. The total purchase price of the acquisitions was allocated as follows:

                                                          ACTIONWARE    EMT     TOTAL
                                                          ----------    ----    ------
Tangible assets.........................................    $  295      $261    $  556
Liabilities.............................................      (788)     (139)     (927)
Identifiable intangible assets:
  In-process research and development...................     1,304        --     1,304
  Completed technology..................................       738        --       738
  Assembled workforce...................................       420       228       648
  Customer base.........................................       120       125       245
  Other intangible assets...............................        61        65       126
Goodwill................................................       308        23       331
Deferred tax liability..................................      (738)       --      (738)
Reduction in ZLand deferred tax valuation allowance.....       738        --       738
                                                            ------      ----    ------
                                                            $2,458      $563    $3,021
                                                            ======      ====    ======

Following are the summarized unaudited pro forma combined results of operations for the years ended December 31, 1998 and 1999, assuming the acquisitions had taken place at the beginning of each of those fiscal years. The unaudited pro forma results are not necessarily indicative of future operations or operations that would have been reported had the acquisitions been completed when assumed:

                                                              YEAR ENDED DECEMBER 31,
                                                              -----------------------
                                                                1998          1999
                                                              --------      ---------
                                                                    (UNAUDITED)
Net revenues................................................  $ 5,045       $  9,413
                                                              =======       ========
Net loss....................................................  $(5,483)      $(14,201)
                                                              =======       ========
Net loss per share..........................................  $  (.34)      $   (.76)
                                                              =======       ========

F-15

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(3) PROPERTY AND EQUIPMENT

Components of property and equipment are as follows:

                                                              YEAR ENDED DECEMBER
                                                                      31,
                                                              -------------------
                                                               1998        1999
                                                              ------      -------
Computer equipment..........................................  $ 457       $1,231
Office equipment and fixtures...............................    236          912
Leasehold improvements......................................     --          299
                                                              -----       ------
                                                                693        2,442
Less accumulated depreciation and amortization..............   (454)        (668)
                                                              -----       ------
                                                              $ 239       $1,774
                                                              =====       ======

During 1997, the Company acquired office furniture and fixtures in exchange for services provided during 1996. The fair market value of the furniture acquired totaled $208 which is included in property and equipment, along with related accumulated depreciation.

Assets acquired under capitalized lease obligations are included in property and equipment and totaled $356 and $1,204, with related accumulated amortization of $203 and $368 at December 31, 1998 and 1999, respectively.

(4) INVESTMENT

At December 31, 1999, other assets includes an investment in the Series A Preferred Stock of Web Connect Company, Inc. (Web Connect), which is recorded at its historical cost of $450, using the cost basis method of accounting as the Company's ownership interest is less than 5% in the entity. Although the market value of the investment is not readily determinable, management believes the fair value of the investment does not materially differ from its carrying amount.

During 1999, the Company entered into an agreement to provide custom development services and ongoing support to Web Connect for $1,300, of which $683 was performed and recognized in 1999 in product and related services revenues.

(5) NOTES PAYABLE TO STOCKHOLDER

In November 1997, the Company entered into a $93 note payable for consulting services with a shareholder. This note is non-interest bearing and is due in equal monthly installments of $3 over three years beginning December 1997. The outstanding balance at December 31, 1998 was $93. The note was paid in 1999.

In September 1998, the Company repurchased 283,506 shares of Series A Preferred stock from a former shareholder and issued a note for $125 at an interest rate of 10% per annum. The note is payable with an initial payment of $5 followed by monthly payments of $10, $15, and continuing payments of $20, until paid in full. At December 31, 1998, the Company had recorded accrued interest in the amount of $2 relating to this note. The outstanding balance at December 31, 1998 and 1999 was $111 and $28, respectively.

(6) CONVERTIBLE NOTES PAYABLE

At various times throughout 1998, the Company issued convertible notes and common stock warrants to various creditors and shareholders. The notes have a stated interest rate of 10% per annum. The notes

F-16

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

are unsecured and mature at the earlier of an equity financing of at least $5,000, or on June 30, 1999 and June 30, 2000. The notes can be converted at the election of the note holders to preferred Series B shares at $1.00 per share. At December 31, 1998, the outstanding balance was $1,065. The notes were retired in 1999 (see note 7).

The estimated fair value of the warrants of $148 was determined using an option pricing model. As a result, the convertible notes payable of $1,165 were recorded net of a discount of $148, which was accreted over approximately a one year period. During the years ended December 31, 1998 and 1999, the accretion was approximately $48 and $100, respectively. At December 31, 1998, the unaccreted discount was $100. The warrants entitle the holders to purchase up to 582,600 shares of common stock at $1.00 per share on or before June 30, 2003.

The Company had accrued interest related to these notes of $40 at December 31, 1998. The entire principal amount was classified as current at December 31, 1998. The entire balance of these notes was either redeemed or converted into Series B Convertible Preferred Stock in 1999 (see note 7).

(7) STOCKHOLDERS' EQUITY (DEFICIT)

(A) STOCK SPLIT AND REINCORPORATION

In December 1999, the Company completed a two-for-one stock split, effected in the form of a stock dividend of one share of the Company's stock for each share of stock outstanding to stockholders of record. All share, per share and related data presented in the consolidated financial statements and footnotes has been retroactively adjusted to reflect this stock split.

Also in December 1999, the Company amended its certificate of incorporation and increased its total authorized shares to 120,000,000, of which 100,000,000 shares are Common Stock, and 20,000,000 shares are Preferred Stock. Of the 20,000,000 shares designated as Preferred Stock, 2,220,000 shares are designated as Series A Preferred Stock, 7,823,740 shares are designated as Series B Preferred Stock, 3,777,778 shares are designated as Series C Preferred Stock and 6,178,482 shares are undesignated. The Common Stock, and the Series A, B and C Preferred Stock each were changed to have a $.01 par value. This change in par value has been retroactively adjusted throughout the consolidated financial statements.

(B) CONVERTIBLE PREFERRED STOCK

During the period from July 1996 to January 1997, the Company issued $465 of 10% Convertible Promissory Notes ("10% Notes"). In September 1997, the 10% Notes, with accrued interest thereon, were converted into 1,690,980 shares of Series A Convertible Preferred Stock at $.485 per share. The holders of the 10% Notes were granted warrants to purchase 526,082 shares of Series A Convertible Preferred Stock at an exercise price of $.485 per share. The value of the warrants at the time of issuance of $137 using the Black-Scholes pricing model was amortized as interest expense over the period the 10% Notes were outstanding. The warrants are exercisable at any time prior to June 2001. In December 1997, holders of these warrants exercised their rights to purchase 197,752 shares of Series A Convertible Preferred Stock at an exercise price of $.485 per share for aggregate proceeds of approximately $96.

In December 1997, the Company offered to the holders of its warrants, in consideration for exercising their warrants to purchase Series A Convertible Preferred or Common Stock, as applicable, prior to January 15, 1998, additional shares of Common Stock at the rate of 50% of the number of shares exercised. In consideration for exercising their warrants, these Series A Convertible Preferred Stock warrant holders received 98,876 additional shares of Common Stock in accordance with the Company's offer. The Company recognized a preferred stock dividend and additional paid-in capital of approximately

F-17

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

$49 to reflect the inducement. The Company has reserved 328,330 shares of Series A Convertible Preferred Stock for the exercise of the remaining warrants.

During the period from March 1997 to July 1997, the Company issued $306 of 10% Convertible Promissory Notes (the "Notes"). In September 1997, the Notes, with accrued interest thereon, were mandatorily converted into 638,816 shares of Series A Convertible Preferred Stock at $.485 per share. The holders of the Notes were granted warrants to purchase 612,000 shares of Common Stock at an exercise price of $.05 per share. These warrants were required to be exercised upon the mandatory conversion of the promissory note. In September 1997, these warrants were exercised for aggregate proceeds to the Company of $31. The value of the warrants at issuance was not material.

In December 1998, the Company issued 2,171,000 shares of Series B Convertible Preferred Stock at $1.00 per share totaling $2,171. With each share purchased, a warrant was issued to purchase one share of Common Stock at the price of the shares when the Company completes an initial public stock offering. The value of the warrants at issuance was not material.

During the second quarter of 1999, the Company repurchased 181,672 shares of Series A Convertible Preferred Stock for $88.

In February 1999, the Company completed the issuance of a second round of 3,514,178 shares of Series B Convertible Preferred Stock at $1.00 per share for $3,514. This additional round of Series B Convertible Preferred Stock carries the same rights and privileges as the first round described above. With each share purchased, a warrant was issued to purchase one share of common stock at the price of the shares when the Company completes an initial public stock offering. The value of the warrants at issuance was not material.

During 1999, warrants to purchase 1,873,882 shares of common stock with exercise prices ranging from $.50 to $4.50, were exercised for $5,050. Also during 1999, warrants to purchase 227,092 shares of Series A Convertible Preferred Stock, with an exercise price of $.50, were exercised for $110.

In March 1999, the Company was required as a result of the issuance of the second round of Series B Convertible Preferred Stock, as described above, to retire the outstanding convertible notes as described in note 6. The notes were retired by repaying $719 to nonconverting note holders and issuing 446,000 shares of Series B Convertible Preferred Stock valued at $446 to converting note holders. In addition, $26 was paid in accrued interest and 24,646 shares of Series B Convertible Preferred Stock were issued for $25 of accrued interest relating to the converted notes (see note 6).

In December 1999, the Company issued 3,777,778 shares of Series C Convertible Preferred Stock at $4.50 per share totaling $16,218, net of placement agent discount and commissions. Of this issuance 271,112 shares immediately converted into shares of common stock. As of December 31, 1999, the Company had not received $759 of the net proceeds and has recorded subscriptions receivable of this amount.

CONVERSION RIGHTS

Each share of Series A, Series B and Series C Convertible Preferred Stock outstanding is convertible at the option of the holder into one share of common stock, subject to certain adjustments, and automatically converts immediately prior to completion of an underwritten public offering of common stock with gross proceeds of at least $5,000 and, for Series A and Series B, an offering price of no less than $1.50 per share. During 1999, 1,012 shares and 11,554 shares of Series A and Series B Convertible Preferred Stock, respectively, were converted into 12,566 shares of common stock. A total of 1,649,634,

F-18

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

6,144,270 and 3,777,778 shares of common stock has been reserved for issuance in the event of the conversion of the remaining Series A, Series B and Series C Convertible Preferred Stock, respectively.

DIVIDEND AND VOTING RIGHTS

Each share of Series A, Series B and Series C Convertible Preferred Stock entitles its holder to one vote for each common share into which such shares would convert. Dividends shall be paid, when and if declared by the Board of Directors, at the rate of $.02425, $.06 and $.27 per share of the outstanding Series A, Series B and Series C Convertible Preferred Stock, respectively, and shall be payable out of funds legally available. No dividends have been declared to date.

LIQUIDATION RIGHTS

The holders of the Series A, Series B and Series C Convertible Preferred Stock are entitled to receive their original issuance price of $.485, $1.00 and $4.50 per share, respectively, in liquidation, plus an amount equal to all declared but unpaid dividends. Series A, Series B and Series C Convertible Preferred Stock share parity liquidation rights, prior to and in preference to any distribution to the holders of common stock. At December 31, 1999, the aggregate liquidation preference of the Series A, Series B and Series C Convertible Preferred Stock was approximately $800, $6,144 and $15,780, respectively.

(C) COMMON STOCK WARRANTS

In September 1997, the Company issued warrants to purchase 109,300 shares of common stock at $.50 per share in connection with a consulting agreement. The warrants expire in September 2002. The Company recognized costs valued using the Black-Scholes pricing model totaling $35 at the time of issuance, which was charged to general and administrative expense. The Company has reserved 109,300 shares of Common Stock for the exercise of these warrants.

In September 1997, the Company issued warrants to purchase 240,000 shares of common stock at an exercise price of $.50 per share in connection with placement services of an investment banker. The warrants expire in September 2002. In December 1997, the holder of these warrants exercised its right to purchase 60,000 shares of common stock and received an additional 30,000 shares of common stock in accordance with the Company's agreement to issue additional shares to warrant holders who exercised their warrants on or prior to January 15, 1998. The Company has reserved 180,000 shares of Common Stock for the exercise of the remaining warrants.

In January 1998, the Company offered an additional 2,695,000 shares of common stock in a private placement offering. Proceeds of $1,300 from this offering were received between February and April 1998. In addition, warrants to purchase 300,000 shares of common stock were issued to cover issuance costs in connection with this financing. The Company valued such warrants using the Black-Scholes pricing model at $97 at the time of issuance, which was recorded net of issuance of common stock. The Company has reserved 300,000 shares of common stock for the exercise of these warrants.

Between January and June 1998, the Company issued warrants to purchase 315,000 shares of Common Stock at a price ranging from $.50 to $1.00 per share, primarily in connection with a consulting agreement. The warrants expire between January and June 2003. The Company valued such warrants using the Black-Scholes pricing model at $97 as the performance under the consulting agreement was completed, which amount was charged to general and administrative expense. The Company has reserved 315,000 shares of Common Stock for the exercise of these warrants.

During 1999, the Company issued warrants to purchase 435,000 shares of common stock at a price of $1.00 per share as commissions related to the issuance of Series B Convertible Preferred Stock. The fair

F-19

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

value of the warrants at the time of issuance was approximately $100, which was recorded within additional paid-in capital.

During 1999, the Company issued warrants to purchase 55,670 shares of Common Stock at a price of $4.50 per share in connection with services provided. The Company recognized costs valued, using the Black-Scholes pricing model, at $52 at the time of completion of services, which was charged to operating expenses. The Company has reserved 55,670 shares of Common Stock for the exercise of these warrants.

(D) ISSUANCE OF COMMON STOCK AND STOCK OPTIONS FOR SERVICES

During 1999, the Company issued 29,776 shares of Common Stock for services provided during 1999. The fair value of the shares at the time of issuance was approximately $134, which was charged to general and administrative expense. In addition, the Company issued 187,260 shares of Common Stock for services provided during 1999. The fair value of the shares at the time of issuance was approximately $723, and was charged to sales and marketing expense. In December 1999, the Company issued 68,000 shares of common stock to several franchisees in connection with the establishment of franchises with the Company. The fair value of the common stock of $306 was recorded as a reduction of revenue during 1999 in the accompanying consolidated statement of operations.

In August 1999, the Company issued options to purchase 492,000 shares of Common Stock at an exercise price of $4.50 per share in connection with a consulting agreement with a member of the board of directors for services to be rendered through September 2001. The Company valued the options using the Black-Scholes pricing model totaling approximately $494, of which approximately $82 was charged to general and administrative expense in 1999. The agreement was amended subsequent to December 31, 1999 to remove any future performance requirements. As such, the Company plans to charge the remaining $412 to general and administrative expense in the first fiscal quarter of 2000 (unaudited). The Company also issued options to purchase 8,000 shares of Common Stock in connection with the achievement of certain sales goals. The Company recognized costs valued using the Black-Scholes pricing model totaling approximately $8 at the time of issuance, which was charged to sales and marketing expense.

(E) 1997 STOCK OPTION PLAN

The Company has reserved an aggregate of 18,000,000 shares of Common Stock for issuance under its 1997 Stock Plan (the Plan). The Plan provides for grants of options to employees and consultants (including officers and directors) of the Company. Options must be granted at not less than 85% of fair value (as determined by the Board of Directors) at the date of grant (110% of fair value if the option holder also holds 10% or more of the voting stock of the Company). Except in the case of certain options granted to officers, directors and consultants, options typically vest over 4 years at a rate of 25% after 12 months with the remainder vesting at 1/36 a month over the remaining 3 years. Options granted to officers, directors and consultants vest over periods ranging from upon issuance to 4 years.

In connection with the Plan, the Company also implemented an employee stock purchase plan ("ESPP") in accordance with Section 423 of the Internal Revenue Code whereby eligible employees may authorize payroll deductions of up to 10% of their salary to purchase shares of the Company's Common Stock at the fair market value of common stock on the exercise date. Approximately 290,732 shares were issued under this plan during 1999 for total consideration of $713.

F-20

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

Stock option activity is summarized as follows:

                                                                             WEIGHTED-
                                                                              AVERAGE
                                                               SHARES      EXERCISE PRICE
                                                             ----------    --------------
Outstanding at December 31, 1996...........................          --        $  --
  Granted..................................................     963,992          .19
  Exercised................................................    (665,992)         .05
  Canceled.................................................      (1,000)         .50
                                                             ----------
Outstanding at December 31, 1997...........................     297,000          .50
  Granted..................................................   4,331,560          .50
  Exercised................................................  (1,157,460)         .50
  Canceled.................................................    (214,000)         .50
                                                             ----------
Outstanding at December 31, 1998...........................   3,257,100          .50
  Granted..................................................   8,439,032         4.37
  Exercised................................................    (298,846)        2.40
  Canceled.................................................    (258,074)         .50
                                                             ----------
Outstanding at December 31, 1999...........................  11,139,212         3.36
                                                             ==========

As of December 31, 1997, 1998 and 1999, the number of options exercisable was 297,000, 500,036 and 1,862,522, respectively, and the weighted average exercise price of those options was $.50, $.50 and $1.57, respectively.

                            OPTIONS OUTSTANDING                  OPTIONS EXERCISABLE
                 -----------------------------------------    -------------------------
                                 WEIGHTED-     WEIGHTED-                      WEIGHTED-
                 OUTSTANDING      AVERAGE       AVERAGE       EXERCISABLE      AVERAGE
  RANGE OF          AS OF        EXERCISE      REMAINING         AS OF        EXERCISE
  EXERCISE       DECEMBER 31,    PRICE PER    CONTRACTUAL     DECEMBER 31,    PRICE PER
   PRICES            1999         OPTION      LIFE (YEARS)        1999         OPTION
-------------    ------------    ---------    ------------    ------------    ---------
$         .50..    3,167,712       $ .50         8.56          1,363,080        $ .50
1.31.........          2,870        1.31         9.92                 --         1.31
3.26.........         24,112        3.26         9.92                 --         3.26
4.50.........      7,944,518        4.50         9.70            499,442         4.50
                  ----------                                   ---------
      $.50 to
  $4.50......     11,139,212        3.36         9.38          1,862,522         1.57
                  ==========                                   =========

In January 1997, the Company granted 325,992 Common Stock options at an exercise price of $.05 per share to employees in lieu of a cash bonus. These options vested and were exercised in 1997.

F-21

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

The Company applies APB Opinion No. 25 and related Interpretations in accounting for its stock option plans. Accordingly, with the exception of the option grant discussed in the preceding paragraph, no compensation cost has been recognized for stock options issued to employees in the consolidated financial statements for the years ended December 31, 1997, 1998 and 1999 as all grants were made at fair values as determined by the Board of Directors. Had the Company determined compensation cost based upon the fair value at the grant date for its stock options under SFAS No. 123, the Company's net loss would have increased to the pro forma amounts indicated below:

                                                                YEAR ENDED DECEMBER 31
                                                              ---------------------------
                                                               1997      1998      1999
                                                              ------    ------    -------
Net loss applicable to common stockholders, as reported.....  $1,934    $5,367    $13,643
Assumed stock compensation cost.............................       1        99        937
                                                              ------    ------    -------
Pro forma net loss..........................................  $1,935    $5,466    $14,580
                                                              ======    ======    =======
Basic and diluted net loss per share as reported............  $ (.23)   $ (.33)   $  (.73)
Pro forma diluted net loss per share........................  $ (.23)   $ (.34)   $  (.79)
                                                              ======    ======    =======

The per share weighted-average fair value of stock options granted during fiscal year 1999 was $0.90 on the date of grant using the Black-Scholes option pricing model with the following weighted-average assumptions:

                                                                 YEAR ENDED DECEMBER 31
                                                              -----------------------------
                                                               1997       1998       1999
                                                              -------    -------    -------
Dividend yield..............................................      0.0%       0.0%       0.0%
Risk-free interest rate.....................................      6.3%       5.0%      5.46%
Average expected lives......................................  5 years    4 years    4 years
                                                              =======    =======    =======

The Black-Scholes model, as well as other currently accepted option valuation models, was developed to estimate the fair value of freely-tradable, fully-transferable options without vesting restrictions, which significantly differ from the Company's stock option plans. These models also require highly subjective assumptions, including future stock price volatility and expected time until exercise, which greatly affect the calculated fair value on the grant date.

The Company applied the minimum value method in determining the fair value of the Company's employee stock options. The minimum value method is only allowed for non-public entities, as public entities are required to include an expected volatility factor in addition to the factors described above. As such, the pro forma effect of applying SFAS No. 123 above is not likely to be representative of the pro forma effects in future years.

(F) STOCKHOLDERS RIGHTS PLAN

On February 14, 2000, the Board of Directors adopted a rights plan, which is commonly known as a poison pill, and which expires ten years from the closing of the Company's proposed initial public offering. In connection with the adoption of the rights plan, the Board of Directors declared, effective as of the closing of the Company's proposed initial public offering, a dividend of one stockholder right for each share of common stock which is outstanding as of the closing of the Company's proposed initial public offering and a dividend of one stockholder right for each share of common stock that becomes outstanding between the closing of the Company's proposed initial public offering and the earlier of the expiration date and the distribution date as defined.

F-22

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(8) INCOME TAXES

The components of net loss before income taxes are as follows for the years ended December 31:

                                                        1997       1998        1999
                                                       -------    -------    --------
U.S. ................................................  $(1,885)   $(5,367)   $(12,161)
Foreign..............................................       --         --      (1,478)
                                                       -------    -------    --------
          Total......................................  $(1,885)   $(5,367)   $(13,639)
                                                       =======    =======    ========

The provision for income tax expense attributable to income from continuing operations consists of the following for the year ended December 31, 1999:

Federal:
  Current...................................................  $--
  Deferred..................................................   --
                                                              ---
State:
  Current...................................................    2
  Deferred..................................................   --
                                                              ---
Foreign:
  Current...................................................    2
  Deferred..................................................   --
                                                              ---
          Total.............................................  $ 4
                                                              ===

The tax effects of temporary differences that give rise to significant portions of deferred tax assets and liabilities are presented below:

                                                                 DECEMBER 31
                                                        -----------------------------
                                                         1997       1998       1999
                                                        -------    -------    -------
Deferred tax assets:
  Net operating loss..................................  $ 1,335    $ 3,396    $ 4,531
  Capitalized software................................       --        127      1,940
  Deferred revenue....................................       --         --      2,015
  Accrued vacation....................................       --         29        137
  Allowance for doubtful accounts.....................        4         54         53
  Other...............................................       12         --          2
                                                        -------    -------    -------
          Total gross deferred tax assets.............    1,351      3,606      8,678
Deferred tax liabilities -- Intangible assets.........       --         --       (738)
Less valuation allowance..............................   (1,351)    (3,606)    (7,940)
                                                        -------    -------    -------
     Net deferred tax assets..........................  $    --    $    --    $    --
                                                        =======    =======    =======

F-23

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

A reconciliation of the expected U.S. Federal tax expense (benefit) attributable to income from continuing operations differed from the amounts computed by applying the U.S. Federal statutory tax rate to pretax income from continuing operations as follows:

                                                              1997     1998     1999
                                                              -----    -----    -----
Expected U.S. Federal tax...................................  (34.0)%  (34.0)%  (34.0)%
State taxes.................................................   (8.8)    (8.7)    (7.0)
Change in valuation allowance...............................   42.1     42.0     31.8
Intangible assets...........................................     --       --      8.8
Other.......................................................    0.7      0.7      0.4
                                                              -----    -----    -----
  Actual effective tax rate.................................    0.0%     0.0%     0.0%
                                                              =====    =====    =====

At December 31, 1999, the Company had net operating loss carry forwards for income tax purposes of approximately $9,500 for both federal and state. These losses are available to offset future taxable income, if any, through 2011 and 2004, respectively. The future utilization of the net operating loss carry forwards may be subject to significant limitations under Internal Revenue Code
Section 382. Due to the uncertainty of whether the Company's future taxable income will be sufficient to utilize its net deferred tax assets, the Company has provided a full valuation allowance against the total net deferred tax assets.

(9) RELATED PARTY TRANSACTIONS

(A) CONSULTING AGREEMENTS

In 1997, the Company entered into consulting agreements with a stockholder and a relative of certain officers of the Company pursuant to which the Company received consulting services valued at $36. In exchange for services provided, the Company issued 340,000 options to purchase shares of common stock at an exercise price of $.05 per share, with the remaining $15 paid in cash during 1998.

Also in 1997, the Company entered into an agreement for network operating services with a stockholder, and recorded a total of $54 in expenses. In addition, the Company received ongoing consulting services from stockholders during 1997, 1998 and 1999. For the years ended December 31, 1997, 1998 and 1999 the total value of these consulting services was $261, $240 and $220, respectively.

During the year ended December 31, 1999, the Company issued options to purchase 492,000 shares of common stock to a member of the board of directors in addition to paying this member $72 in connection with a consulting agreement (see note 7).

(B) SALES AGREEMENT AND NOTE RECEIVABLE FROM STOCKHOLDER

In July 1996, the Company sold six franchise territories to a stockholder in exchange for $39 in cash and a note receivable of $68. Interest was payable at the rate of 6% per annum. Payment terms were extended to be received in equal monthly installments beginning January 1999 through December 1999. In addition, there was accrued interest of $10 at December 31, 1998. During 1999, the stockholder returned the six territories to the Company. In return, the Company forgave the $68 note receivable and $14 of accrued interest receivable. Additionally, the Company issued 8,667 shares of Series C Convertible Preferred Stock for the $39 previously paid. No amounts were recorded in franchise revenues related to this transaction.

F-24

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(C) DEBT CONVERSION

In October 1997, the Company owed $448 for amounts loaned by stockholders. This debt was converted into 895,566 shares of common stock at the then current value of $.50 per share in 1997.

(D) EMPLOYEE LOAN AGREEMENT

In connection with the employment of an officer of the Company in July 1999, the Company entered into a $125 loan agreement. The agreement provides for a nominal interest rate. The imputed interest associated with this loan agreement was not material to the consolidated financial statements. The remaining balance at December 31, 1999 was included in prepaid expenses and other current assets in the accompanying balance sheet.

(10) INTERNATIONAL REVENUES AND SIGNIFICANT CUSTOMERS

The Company operates in one industry segment -- the development and marketing of Web-based software applications that enable small and mid-sized businesses to cost-effectively take their operations online and automate their business processes. The Company provides solutions to its customers through a franchise network of local e-business professionals.

The Company attributes sales to and revenues from customers in different geographical areas on the basis of customer locations, as follows:

                                                              1997    1998     1999
                                                              ----    ----    ------
Revenues:
  United States.............................................  $221    $610    $4,488
  Middle East...............................................    --      --       987
  Canada....................................................    --      --       615
  Europe....................................................    --      --       352
  Australia.................................................    --      --        20
                                                              ----    ----    ------
          Total revenues....................................  $221    $610    $6,462
                                                              ====    ====    ======

The long lived assets of the Company's foreign subsidiaries are not material at December 31, 1999.

(11) COMMITMENTS AND CONTINGENCIES

(A) LEASES

The Company leases certain computer equipment and office furniture and fixtures under long-term lease agreements which are reported as capitalized lease obligations. The terms of the leases are three years, with purchase options at the end of the respective lease terms. The Company intends to exercise such purchase options, which require minimal payments. Capitalized lease obligations at December 31, 1999 are at interest rates ranging from 8% to 17% and are payable at various dates through 2003. The borrowings are secured by the equipment purchased.

The Company leases its facilities under two non-cancelable operating leases which expire in November 2002 and 2004, with options to extend the leases for five years at the then prevailing fair value. The Company leases its network operating centers under two non-cancellable operating leases which expire in fiscal year 2000. Rental expense is recorded using the straight-line method and totaled $95, $110 and $310 for the years ended December 31, 1997, 1998 and 1999, respectively.

F-25

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

Future minimum lease payments under all non-cancelable capitalized and operating leases as of December 31, 1999 are as follows:

                                                              CAPITALIZED    OPERATING
                                                                LEASES        LEASES
                                                              -----------    ---------
Year ending December 31:
  2000......................................................     $428         $1,344
  2001......................................................      378          1,014
  2002......................................................      129            993
  2003......................................................       18            754
  2004......................................................       --            710
  Thereafter................................................       --             --
                                                                 ----         ------
          Total minimum lease payments......................      953         $4,815
                                                                              ======
  Less amounts representing interest........................      134
                                                                 ----
          Present value of future minimum capitalized lease
            obligations.....................................      819
  Less current installments of capitalized lease
     obligations............................................      352
                                                                 ----
          Capitalized lease obligations, excluding current
            installments....................................     $467
                                                                 ====

(B) LEASING LINES OF CREDIT

The Company has three lines of credit in place at December 31, 1999 for leasing of equipment. The first line of credit expires in April 2002. At December 31, 1999, there was approximately $477 outstanding, and approximately $273 available under this line of credit. The interest rate on this line of credit was 11.75% at December 31, 1999. The second line of credit expires in December 2002. At December 31, 1999, there was approximately $248 outstanding and approximately $445 available under this line of credit. The interest rate on this line of credit at December 31, 1999 was 8.99%. The third line expires in October 2002. At December 31, 1999, no amounts were outstanding under this line of credit, and approximately $450 was available. The interest rate on this line of credit at December 31, 1999 was 10.75%.

(C) LITIGATION

The Company is engaged in pending or threatened legal actions arising in the ordinary course of its business. With respect to these legal actions, the Company, based on advice of legal counsel, believes that it has adequate legal defenses and that the ultimate outcome will not have a material adverse effect on the Company's consolidated financial position or results of operations.

Between October 1998 and March 2000, the Company sold franchises to ten general partnerships organized by VentureLink Capital Corporation (VentureLink), an unaffiliated company, pursuant to franchise agreements with the partnerships. These general partnerships financed the acquisition and initial operation of their franchises with funds raised from general partners. In March 1999, the Company received subpoenas from the Securities and Exchange Commission (the SEC), seeking testimony from its Chairman and Chief Executive Officer, and its Vice President of Corporate Development, and production of documents relating to, among other things, the Company's franchise program and its relationship with VentureLink. After initial response to the subpoenas, the Company was advised that no further action was required. In February 2000, the Company received a new document subpoena to which they have responded. The Company has been advised that the SEC is conducting a fact-finding investigation into, among other things, the circumstances surrounding the organization of the general partnerships, their structure, operations and membership, the solicitation of investments in the general partnerships and the

F-26

ZLAND.COM, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

subsequent conversion of these partnerships to limited liability companies and the relationship between VentureLink and the Company. The Company has been advised that the investigation is broad in scope, and continuing. The Company is cooperating with the investigation fully. The Company believes that the investigation pertains to (but may not be limited to) possible violations of the securities laws arising from the offering and sales of the general partnership interests.

The Company entered into a contract with VentureLink in October 1998, which was renewed in October 1999 for one year, pursuant to which the Company agreed to sell franchises to partnerships to be formed by VentureLink. In January 2000 the Company negotiated a termination and release of the contract with VentureLink, effective March 31, 2000.

The Company cannot predict the outcome of the SEC investigation, the scope of the investigation, its conclusions or when it might be completed. If the SEC asserts and successfully prosecutes a claim against the Company or any of its personnel for involvement with VentureLink or for any other aspect of its operations, the Company could be liable for substantial damages and penalties and could be subjected to injunctive remedies as well.

The Company does not believe that the outcome of this matter will have a material adverse effect on its consolidated financial position, results of operations or liquidity.

(12) SUBSEQUENT EVENT

In January 2000, the Company acquired substantially all of the assets of Central Technologies, Inc., (Central) a California corporation for 322,222 shares of the Company's Common Stock valued at $4.50 per share. The aggregate purchase price was $1,350 net of cash acquired. Central is based in Moorpark, California and provides products and services to serve the needs of accountants, including financial management and reporting software applications for small to mid-sized businesses. The acquisition will be accounted for using the purchase method of accounting.

F-27

INDEPENDENT AUDITORS' REPORT

The Board of Directors
Appintec Corp., dba ActionWare:

We have audited the accompanying balance sheet of Appintec Corp., dba ActionWare, as of June 30, 1999 and the related statements of operations, stockholders' deficit and cash flows for the year then ended. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audit.

We conducted our audit in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Appintec Corp., dba ActionWare, as of June 30, 1999 and the results of its operations and its cash flows for the year then ended, in conformity with generally accepted accounting principles.

KPMG LLP

Orange County, California
January 19, 2000

F-28

APPINTEC CORP., DBA ACTIONWARE

BALANCE SHEET
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE DATA)

ASSETS

Current assets:
  Cash......................................................  $  13
  Accounts receivable, net of allowance for doubtful
     accounts of $22........................................    196
  Prepaid expenses and other current assets.................     16
                                                              -----
          Total current assets..............................    225
Property and equipment, net.................................    186
Other assets................................................     10
                                                              -----
                                                              $ 421
                                                              =====

               LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:
  Bank line of credit.......................................  $ 197
  Accounts payable..........................................     71
  Accrued expenses..........................................    208
  Current portion of capitalized lease obligations..........     65
  Deferred revenue..........................................    221
                                                              -----
          Total current liabilities.........................    762
Long-term portion of capitalized lease obligations..........     93
                                                              -----
                                                                855
Commitments and contingencies (note 6)......................
Subsequent event (note 7)...................................
Stockholders' deficit:
  Common stock, 25,000,000 shares authorized; 4,225,250
     shares issued and outstanding..........................    399
  Accumulated deficit.......................................   (833)
                                                              -----
          Total stockholders' deficit.......................   (434)
                                                              -----
                                                              $ 421
                                                              =====

See accompanying notes to financial statements.

F-29

APPINTEC CORP., DBA ACTIONWARE

STATEMENT OF OPERATIONS
YEAR ENDED JUNE 30, 1999
(IN THOUSANDS)

Revenue:
  Software licenses.........................................  $1,102
  Services and maintenance..................................   1,068
                                                              ------
          Total revenues....................................   2,170
                                                              ------
Cost of revenues:
  Software licenses.........................................      94
  Services and maintenance..................................     352
                                                              ------
          Total cost of revenues............................     446
                                                              ------
          Gross profit......................................   1,724
                                                              ------
Operating expenses:
  Research and development..................................     972
  Sales and marketing.......................................     390
  General and administrative................................     508
                                                              ------
          Total operating expenses..........................   1,870
                                                              ------
Operating loss..............................................    (146)
Other expense, net..........................................     (55)
                                                              ------
          Net loss before income taxes......................    (201)
Provision for income taxes..................................      12
                                                              ------
          Net loss..........................................  $ (213)
                                                              ======

See accompanying notes to financial statements.

F-30

APPINTEC, CORP., DBA ACTIONWARE

STATEMENT OF STOCKHOLDERS' DEFICIT
YEAR ENDED JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE DATA)

                                                   COMMON STOCK                           TOTAL
                                                -------------------    ACCUMULATED    STOCKHOLDERS'
                                                 SHARES      AMOUNT      DEFICIT         DEFICIT
                                                ---------    ------    -----------    -------------
Balance at June 30, 1998......................  2,822,625     $ 33        $(620)          $(587)
Common stock options exercised................    225,959       22           --              22
Issuance of common stock......................    496,666       50           --              50
Issuance of common stock for services
  provided....................................    680,000      294           --             294
Net loss......................................         --       --         (213)           (213)
                                                ---------     ----        -----           -----
Balance at June 30, 1999......................  4,225,250     $399        $(833)          $(434)
                                                =========     ====        =====           =====

See accompanying notes to financial statements.

F-31

APPINTEC CORP., DBA ACTIONWARE

STATEMENT OF CASH FLOWS
YEAR ENDED JUNE 30, 1999
(IN THOUSANDS)

Cash flows from operating activities:
  Net loss..................................................  $(213)
  Adjustments to reconcile net loss to net cash provided by
     operating activities:
     Depreciation and amortization..........................     98
     Issuance of common stock for services provided.........    294
     Changes in assets and liabilities:
       Accounts receivable..................................     (5)
       Prepaid expenses and other assets....................      4
       Accounts payable.....................................    103
       Accrued expenses and deferred revenue................    (92)
                                                              -----
          Net cash provided by operating activities.........    189
                                                              -----
Cash flows from investing activities:
  Purchases of property and equipment.......................    (86)
                                                              -----
          Net cash used in investing activities.............    (86)
                                                              -----
Cash flows from financing activities:
  Principal payments on capitalized lease obligations.......   (242)
  Proceeds from issuance of common stock....................     72
  Net borrowings on bank line of credit.....................      1
                                                              -----
          Net cash used in financing activities.............   (169)
                                                              -----
          Net decrease in cash..............................    (66)
Cash, beginning of year.....................................     79
                                                              -----
Cash, end of year...........................................  $  13
                                                              =====
Supplementary disclosures of cash flow information:
  Cash paid during the year for interest....................  $  39
  Cash paid during the year for income taxes................      1
                                                              =====

See accompanying notes to financial statements.

F-32

APPINTEC CORP., DBA ACTIONWARE

NOTES TO FINANCIAL STATEMENTS
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(1) SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

(A) THE COMPANY

Appintec Corp., a California corporation, dba ActionWare (the "Company" or "ActionWare"), was founded in 1981 and is in the business of designing, developing, producing and marketing software which addresses the needs of a business interacting with its customers, including automating front office operations in areas such as customer support, sales, field service, product quality assurance and help desk.

(B) USE OF ESTIMATES IN THE PREPARATION OF FINANCIAL STATEMENTS

The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the respective reporting periods. Actual results could differ from those estimates.

(C) REVENUE RECOGNITION

The Company licenses software under noncancelable license agreements. License fee revenues are recognized when a noncancelable license agreement is in force, the product has been shipped, the license fee is fixed or determinable and collectibility is reasonably assured. Maintenance and support revenue is recognized ratably over the contract period, usually one year. The Company's revenue recognition policies are in compliance with the American Institute of Certified Public Accountants' Statements of Position 97-2 and 98-9, Software Revenue Recognition.

(D) PROPERTY AND EQUIPMENT

Property and equipment are stated at cost, less accumulated depreciation. Assets held under capitalized lease obligations are recorded at the lesser of cost or the present value of the minimum lease payments at lease inception. Depreciation and amortization is computed using the straight-line method over the estimated useful lives of the assets, which range from three to seven years.

(E) CAPITALIZED SOFTWARE COSTS

Costs incurred in the research and development of new software products and enhancements to existing software products are expensed as incurred until technological feasibility has been established. After technological feasibility is established, any additional costs are capitalized in accordance with Statement of Financial Accounting Standards (SFAS) No. 86, "Accounting for the Costs of Computer Software to Be Sold, Leased or Otherwise Marketed". Because management believes that its current process for developing software is essentially completed concurrently with the establishment of technological feasibility, no internally generated software development costs were capitalized as of June 30, 1999.

(F) LONG-LIVED ASSETS

The Company applies the provisions of SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of. Under the provisions of SFAS No. 121, the recoverability of long-lived assets is assessed by determining whether the carrying value of the asset can be recovered through projected undiscounted future operating cash flows over its remaining life. The amount

F-33

APPINTEC CORP., DBA ACTIONWARE

NOTES TO FINANCIAL STATEMENTS (CONTINUED)
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

of impairment, if any, is measured based upon projected discounted future operating cash flows. Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs to sell.

(G) ACCOUNTING FOR STOCK OPTIONS

The Company accounts for its employee stock-based compensation plans in accordance with Accounting Principles Board (APB) Opinion No. 25, Accounting for Stock Issued to Employees, using the intrinsic value-based method of accounting, as permitted by SFAS No. 123, Accounting for Stock-Based Compensation. The Company has made the pro forma net loss disclosures for employee stock option grants as if the fair-value-based method defined in SFAS No. 123 had been applied.

Equity instruments issued to nonemployees are measured using the fair value of the equity instruments using the stock price and other measurement assumptions as of the earlier of the date at which a performance commitment to earn the equity instruments is reached or the date at which the performance is complete.

(H) INCOME TAXES

The Company accounts for income taxes using the asset and liability method as prescribed by SFAS No. 109, Accounting for Income Taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Valuation allowances are established when necessary to reduce deferred tax assets to the amount expected to be "more likely than not" realized in future tax returns.

(I) COMPREHENSIVE LOSS

The Company has adopted SFAS No. 130, Reporting Comprehensive Income. SFAS No. 130 establishes the rules for the reporting of comprehensive loss and its components. During 1999, the Company did not have any components of other comprehensive income, and thus net loss equals comprehensive loss in the accompanying financial statements.

(J) SEGMENT REPORTING

The Company has adopted SFAS No. 131, Disclosure about Segments of a Business Enterprise and Related Information, which requires entities to report financial and descriptive information about its reportable operating segments. The Company operates in one segment -- the design, development, production, and marketing of software which address the needs of a business interacting with its customers.

(K) CONCENTRATION OF CREDIT RISK

The Company is in the business of designing, developing, producing and marketing software which addresses the needs of a business interacting with its customers, including automating front office operations in areas such as customer support, sales, field service, product quality assurance and help desk. This market is characterized by rapid technological developments, frequent new product introductions and changes in end user requirements.

F-34

APPINTEC CORP., DBA ACTIONWARE

NOTES TO FINANCIAL STATEMENTS (CONTINUED)
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

During the year ended June 30, 1999 and at June 30, 1999, no customers accounted for more than 10% of net revenues or net accounts receivable, respectively.

The Company performs ongoing credit evaluations of its customers' financial condition and limits the amount of credit extended when deemed necessary, but generally does not require collateral. Management believes that any risk of loss is significantly reduced due to the number of its customers and geographic sales areas. The Company maintains a provision for potential credit losses, and write-offs of accounts receivable were insignificant during the year ended June 30, 1999.

(L) NEW ACCOUNTING PRONOUNCEMENTS

In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities. SFAS No. 133 was effective for all fiscal quarters or fiscal years beginning after June 15, 1999. In August 1999, the FASB issued SFAS No. 137, Accounting for Derivative Instruments and Hedging Activities -- Deferral of the Effective Date of FASB Statement No. 133. This statement defers the effective date of SFAS No. 133 to all fiscal quarters or fiscal years which begin after June 15, 2000. SFAS No. 133 establishes accounting and reporting standards for derivative instruments embedded in other contracts and for hedging activities. Application of this standard is not expected to have a material impact on the Company's financial position or results of operations.

(2) PROPERTY AND EQUIPMENT

A summary of property and equipment at June 30, 1999, at cost, is as follows:

Equipment...................................................  $  630
Furniture and fixtures......................................     103
Equipment under capitalized lease obligations...............     196
Software....................................................      76
Automobile..................................................      31
Leasehold improvements......................................      16
                                                              ------
                                                               1,052
Less accumulated depreciation and amortization..............    (866)
                                                              ------
                                                              $  186
                                                              ======

Assets acquired under capitalized lease obligations are included in property and equipment and totaled $196, with related accumulated amortization of $41 at June 30, 1999.

(3) STOCKHOLDER'S DEFICIT

(A) ISSUANCE OF COMMON STOCK FOR SERVICES

During fiscal year 1999, the Company issued 680,000 shares of common stock for services performed during the year. Of this amount, 500,000 shares related to services performed by a third party on the Company's Java software development at a fair value of $281. The fair value of the services was expensed to research and development during fiscal year 1999. The remaining 180,000 shares were issued for consulting services performed during the year. The fair value of these services of $13 was expensed to general and administrative expense during fiscal year 1999.

F-35

APPINTEC CORP., DBA ACTIONWARE

NOTES TO FINANCIAL STATEMENTS (CONTINUED)
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(B) STOCK OPTION PLAN

The Company granted 3,048,000 incentive stock options on March 1, 1997. Long-term employees were granted fully vested options and those recently employed were granted options that vested over a four-year period. The options were granted with an exercise price at the then fair market value of the common stock of $.10 per share. On June 1, 1998, an additional 1,222,500 options were granted with an exercise price at the then fair market value of $.25 per share. These options vested 20% on July 1, 1998 and thereafter one thirty-sixth on the first of the month for 36 months. During the year ended June 30, 1999, an additional 180,000 options were granted with an exercise price at the then fair market value of $.25 per share. For these grants, 140,000 of the options were fully vested when granted, and the remaining options vest ratably over 24 months. All of the options granted have 10-year terms.

Stock option activity for the year ended June 30, 1999 is summarized as follows:

                                                                             WEIGHTED-
                                                                              AVERAGE
                                                               SHARES      EXERCISE PRICE
                                                              ---------    --------------
Outstanding at June 30, 1998................................  2,829,875         $.16
  Granted...................................................    180,000          .25
  Exercised.................................................   (225,959)         .17
  Cancelled.................................................   (532,500)         .21
                                                              ---------
Outstanding at June 30, 1999................................  2,251,416          .16
                                                              =========

                           OPTIONS OUTSTANDING                      OPTIONS EXERCISABLE
              ---------------------------------------------    ------------------------------
                                    WEIGHTED-
                                     AVERAGE      WEIGHTED-                         WEIGHTED-
                                    REMAINING      AVERAGE                           AVERAGE
 EXERCISE     OUTSTANDING AS OF    CONTRACTUAL    EXERCISE     OUTSTANDING AS OF    EXERCISE
  PRICES        JUNE 30, 1999         LIFE          PRICE        JUNE 30, 1999        PRICE
----------    -----------------    -----------    ---------    -----------------    ---------
$      .10        1,356,875            7.7          $.10           1,313,750          $.10
       .25          894,541            9.0           .25             505,709           .25
                  ---------                                        ---------
 .10 - .25        2,251,416            8.2           .16           1,819,459           .14
                  =========                                        =========

The Company applies APB Opinion No. 25 and related Interpretations in accounting for its stock option plans. Accordingly, no compensation cost has been recognized for stock options issued to employees in the financial statements for the year ended June 30, 1999. Had the Company determined compensation cost based upon the fair value at the grant date for its stock options under SFAS No. 123, the Company's net loss for the year ended June 30, 1999 would have increased to the pro forma amounts indicated below:

Net loss as reported........................................  $(213)
Assumed stock compensation cost.............................     (9)
                                                              -----
Pro forma net loss..........................................  $(222)
                                                              =====

The fair value of each option grant is estimated on the date of grant using the minimum value method as prescribed in SFAS No. 123. Assumptions used for options granted during the year ended June 30, 1999 were as follows:

Dividend yield..............................................      0.0%
Risk-free interest rate.....................................     5.76%
Expected option term........................................  4 years
                                                              =======

F-36

APPINTEC CORP., DBA ACTIONWARE

NOTES TO FINANCIAL STATEMENTS (CONTINUED)
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

The minimum value method requires input of highly subjective assumptions in which changes in those assumptions could materially affect the fair value estimate. In addition, the minimum value method is only allowed for non-public entities as public entities are required to include an expected volatility factor in addition to the factors described above. As such, the pro forma effect of applying SFAS 123 above is not likely to be representative of the pro forma effects in future years.

(4) BANK LINE OF CREDIT

The bank line of credit is with a domestic commercial bank and provides for borrowings up to $200. Interest is at the prime rate plus 4.5%, and the line of credit is secured by substantially all assets of the Company and is guaranteed by the Company's chief executive officer, who is also a shareholder. The line of credit expired on March 10, 2000 and was repaid in full.

(5) INCOME TAXES

The provision for income tax expense for the year ended June 30, 1999 consists of the following:

Current:
  Federal...................................................  $--
  State.....................................................    1
                                                              ---
                                                                1
                                                              ---
Deferred:
  Federal...................................................   12
  State.....................................................   (1)
                                                              ---
                                                               11
                                                              ---
          Total.............................................  $12
                                                              ===

The tax effects of temporary differences that give rise to significant portions of deferred tax assets and liabilities at June 30, 1999 are presented below:

Net operating loss..........................................  $ 255
Accrued vacation............................................      2
                                                              -----
          Total deferred tax assets.........................    257
Less: valuation allowance...................................   (257)
                                                              -----
          Net deferred tax assets...........................  $  --
                                                              =====

The expected U.S. Federal tax benefit attributable to loss from continuing operations for the year ended June 30, 1999 differed from the amounts computed by applying the U.S. Federal statutory tax rate to pretax loss from continuing operations as follows:

Expected U.S. Federal tax...................................  (34.0)%
State taxes.................................................    2.9
Change in valuation allowance...............................   33.8
Other.......................................................    3.2
                                                              -----
Actual effective tax rate...................................    5.9%
                                                              =====

At June 30, 1999, the Company had net operating loss carryforwards for Federal and state income tax purposes of approximately $675 and $292, respectively. These losses are available to offset taxable income,

F-37

APPINTEC CORP., DBA ACTIONWARE

NOTES TO FINANCIAL STATEMENTS (CONTINUED)
JUNE 30, 1999
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

if any, through 2018 and 2003, respectively. The future utilization of the net operating loss carryforwards is subject to significant limitations due to the sale of the Company in November 1999 (see note 7). Due to uncertainty of whether the Company's future taxable income will be sufficient to utilize these tax benefits, the Company has provided a full valuation allowance against the deferred tax assets.

(6) COMMITMENTS AND CONTINGENCIES

(A) COMMITMENTS

The Company leases certain computer equipment and office furniture and fixtures under long-term lease agreements which are reported as capitalized lease obligations. The terms of the leases are between three and five years, with bargain purchase options at the end of the respective lease terms. Capitalized lease obligations at June 30, 1999 are at interest rates ranging from 8% to 17% and are payable at various dates through 2004. The borrowings are secured by the assets leased.

The Company leases its facility under a non-cancelable operating lease which expires in November 2000. Rent expense was approximately $155 for the year ended June 30, 1999.

Future minimum lease payments under all non-cancelable capitalized lease obligations and operating leases as of June 30, 1999 are as follows:

                                                              CAPITALIZED
                                                                 LEASE       OPERATING
                                                              OBLIGATIONS     LEASES
                                                              -----------    ---------
Year ending June 30:
  2000......................................................     $ 61          $166
  2001......................................................       38            73
  2002......................................................       34            --
  2003......................................................       22            --
  2004 and thereafter.......................................        8            --
                                                                 ----          ----
          Total minimum payments............................      163          $239
                                                                               ====
  Amount representing interest..............................        5
                                                                 ----
          Present value of capitalized lease obligations....      158
  Less current portion......................................       65
                                                                 ----
          Noncurrent portion of capitalized lease
            obligations.....................................     $ 93
                                                                 ====

(B) CONTINGENCIES

From time to time the Company may be party to suits and other judicial and administrative proceedings incidental to its business. Although occasional adverse decisions may occur, the Company believes that the final disposition of all such matters will not have a material adverse effect on the Company's financial position, results of operations or liquidity.

(7) SUBSEQUENT EVENT

In November 1999, all of the Company's common stock was acquired by ZLand.com, Inc., (ZLand) for 475,000 shares of ZLand common stock and $320 in cash. ZLand is based in Aliso Viejo, California, and is an applications service provider offering proprietary Internet software applications that enable small and mid-sized businesses to cost-effectively take their operations online and automate their business processes.

F-38

UNAUDITED PRO FORMA CONDENSED STATEMENT OF OPERATIONS
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)

The following pro forma financial data is based upon data derived from ZLand.com, Inc.'s historical consolidated financial statements and has been prepared to illustrate the effects on this data of the acquisitions of ActionWare and EMT. The unaudited pro forma statement of operations for the year ended December 31, 1999 gives effect to the acquisitions as if these transactions had occurred as of January 1, 1999. The acquisitions were recorded using the purchase method of accounting.

The pro forma financial data are not necessarily indicative of the results we would have obtained had these events occurred at the beginning of the period, as assumed, or of our future results as a combined entity.

                                                           YEAR ENDED DECEMBER 31, 1999
                                            ----------------------------------------------------------
                                                                              ACQUISITION
                                                                              ADJUSTMENTS    PRO FORMA
                                             ZLAND     ACTIONWARE     EMT         (A)        COMBINED
                                            --------   ----------   -------   -----------    ---------
Revenues:
  Franchise revenues......................  $  4,669     $   --     $    --     $            $  4,669
  Product and related services............     1,793      2,102         849                     4,744
                                            --------     ------     -------     -------      --------
Total revenues............................     6,462      2,102         849                     9,413
  Cost of revenues........................     1,200        374         120                     1,694
                                            --------     ------     -------     -------      --------
Gross profit..............................     5,262      1,728         729                     7,719
                                            --------     ------     -------     -------      --------
Operating expenses:
  Research and development................     3,146        924         382                     4,452
  Sales and marketing.....................     9,915        370         153                    10,438
  General and administrative..............     4,449        483         199         453(B)      5,584
  In-process research and development.....     1,304         --          --      (1,304)(C)        --
                                            --------     ------     -------     -------      --------
Total operating expenses..................    18,814      1,777         734        (851)       20,474
                                            --------     ------     -------     -------      --------
Operating loss............................   (13,552)       (49)         (5)        851       (12,755)
Interest expense, net.....................        87         56          (5)                      138
                                            --------     ------     -------     -------      --------
Net loss before income taxes..............   (13,639)      (105)         --         851       (12,893)
Provision for income taxes................         4         --          --                         4
                                            --------     ------     -------     -------      --------
Net loss..................................  $(13,643)    $ (105)    $    --     $   851      $(12,897)
                                            ========     ======     =======     =======      ========
Net loss per share: basic and diluted.....  $  (0.73)                                        $  (0.68)
                                            ========                                         ========
Shares used in per share computations:
  basic and diluted.......................    18,570                                           19,082
                                            ========                                         ========


(A) Includes adjustments directly attributable to the acquisitions.

(B) Reflects the amortization of goodwill and other intangibles of $453 attributable to the acquisitions, amortized on a straight line basis over three to five year periods.

(C) Reflects the reversal of the in-process research and development charge recorded in connection with the acquisition of ActionWare.

F-39

ZLAND.COM, INC. AND SUBSIDIARIES

VALUATION AND QUALIFYING ACCOUNTS
FOR THE YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
(IN THOUSANDS, EXCEPT SHARE DATA)

                                                           ADDITIONS
                                             BALANCE AT    CHARGED TO    DEDUCTIONS --
                                             BEGINNING     COSTS AND        AMOUNTS        BALANCE AT
                DESCRIPTION                  OF PERIOD      EXPENSES      WRITTEN OFF     END OF PERIOD
                -----------                  ----------    ----------    -------------    -------------
Year Ended December 31, 1997:
Allowance for doubtful accounts............     $ --          $ 10           $ --             $ 10
                                                ====          ====           ====             ====
Year Ended December 31, 1998:
Allowance for doubtful accounts............     $ 10          $121           $  6             $125
                                                ====          ====           ====             ====
Year Ended December 31, 1999:
Allowance for doubtful accounts............     $125          $286           $287             $124
                                                ====          ====           ====             ====

S-1

[LOGO -- ZLAND.COM e-business for everyone(TM)]


PART II

INFORMATION NOT REQUIRED IN PROSPECTUS

ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION

It is estimated that the following expenses will be incurred in connection with the proposed offering hereunder. All of such expenses will be borne by the registrant:

                                                              AMOUNT
                                                              -------
Securities and Exchange Commission registration fee.........  $13,200
Nasdaq National Market listing fee..........................  $
NASD filing fee.............................................  $ 5,500
Legal fees and expenses.....................................  $
Accounting fees and expenses................................  $
Blue sky qualification fees and expenses (including counsel
  fees).....................................................  $
Transfer agent and registrar fees...........................  $
Printing and engraving expenses.............................  $
Miscellaneous...............................................  $
                                                              -------
          TOTAL.............................................  $
                                                              =======

All amounts except the Securities and Exchange Commission registration fee, the Nasdaq National Market listing fee and the NASD filing fee are estimated.

ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS

Section 145 of the Delaware General Corporation Law provides that a corporation may indemnify any person who was or is a party to or is threatened to be made a party to any threatened, pending or completed action or proceeding, whether civil, criminal, administrative or investigative, by reason of the fact that he or she is or was a director, officer, employee or agent of the corporation or is or was serving at its request in such capacity in another corporation or business association, against expenses (including attorneys' fees), judgments, fines and amounts paid in settlement actually and reasonably incurred by him or her in connection with such action, suit or proceeding if he or she acted in good faith and in a manner he or she reasonably believed to be in or not opposed to the best interests of the corporation, and with respect to any criminal action or proceeding, had no reasonable cause to believe his or her conduct was unlawful.

Section 107(b)(7) of the Delaware General Corporation Law permits a corporation to provide in its certificate of incorporation that a director of the corporation shall not be personally liable to the corporation or its shareholders for monetary damages for breach of fiduciary duty as a director, except for liability (a) for any breach of the director's duty of loyalty to the corporation or its shareholders, (b) for acts or omissions not in good faith or which involve intentional misconduct or a knowing violation of law, (c) under
Section 174 of the Delaware General Corporation Law, or (d) for any transaction from which the director derived an improper personal benefit.

Article IV of the registrant's second restated certificate of incorporation provides for the elimination of personal liability for a director for breach of fiduciary duty as permitted by 102(b)(7) of the Delaware General Corporation Law. Article VI of the registrant's bylaws provide that the registrant shall indemnify its directors, officers and employees to the full extent permitted by
Section 145 of the Delaware General Corporation Law.

The underwriting agreement (filed as Exhibit 1.1 hereto) provides for indemnification by the underwriters of the registrant and its directors, officers and controlling persons for certain liabilities arising under the Securities Act or otherwise.

II-1


ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES

Since March 1997, we have sold the following unregistered securities:

(1) Pursuant to the merger of Z Land LLC and Zavada LLC into Z Land Acquisition, Inc., we assumed an existing agreement with Technology Strategies & Alliances, an independent consultant. Under the agreement, Z Land LLC agreed to issue a warrant to purchase 1% of the total number of shares of the company outstanding upon the close of our first round of equity financing as a transaction fee for providing strategic advisory services and assistance in raising capital. Accordingly, in September 1997, we issued a warrant to Technology Strategies & Alliances to purchase 109,300 shares of our common stock at a price of $0.50 per share (the same price per share paid by the investors participating in the round).

(2) In August 1997, we issued and sold 3,334,008 shares of our common stock at the then fair market value of $0.05 per share to Grey Fox, Inc. in exchange for cancellation of $166,700 owed to Grey Fox by us for unpaid consulting fees. In October 1997, we sold 795,566 shares of our common stock to Grey Fox for $0.50 per share in exchange for cancellation of an outstanding debt of $398,000.

(3) In August 1997, in connection with the issuance of $306,000 of convertible subordinated notes, we issued warrants to fourteen third-party lenders to purchase an aggregate of 612,000 shares of common stock for $0.05 per share. Pursuant to the terms of the notes, the unpaid principal and accrued interest on the notes existing after the closing of a $1 million equity financing was automatically convertible into shares of Series A Preferred Stock. Accordingly, in October 1997, we issued 638,816 shares of Series A Preferred Stock to the third-party lenders. In addition, all warrant holders exercised their warrants to purchase the shares of common stock in October 1997.

(4) Pursuant to our 1997 Stock Plan, we issued an aggregate of 665,992 shares of common stock on August 12, 1997 for $0.50 per share, as stock bonuses to certain employees and directors in lieu of a cash bonus otherwise due to each of the employees or directors.

(5) In September 1997, we issued 2,000,000 shares of our common stock to various third-party investors located in Canada, Switzerland and Guernsey for $1 million. We also issued two warrants to our Canadian-based placement agent in the transaction, CanAccord Capital Corporation, to purchase an aggregate of 240,000 shares of our common stock for $0.50 per share.

(6) In October 1997, we issued 100,000 shares of our common stock to Patricia Tyson, an employee of the company, in exchange for cancellation of our $50,000 indebtedness to Ms. Tyson.

(7) In December 1997, we issued an aggregate of 200,000 shares of our common stock to Solid Technology, Inc., Keith Buck, Craig Jones, James Batman, Don Thomson and Vassili Jabin in exchange for the transfer of certain intellectual property valued at $100,000.

(8) In January 1998, we issued a warrant to CanAccord Capital Corporation to purchase 40,000 shares of common stock for $0.50 per share in connection with a bridge loan of $200,000.

(9) During the period between February 1998 through April 1998, we sold 1,710,000 shares of our common stock for $0.50 per share to investors in the United States. We also sold an aggregate of 890,000 shares of common stock at the same purchase price to investors located in Canada. In connection with this financing, we issued warrants to purchase an aggregate of 171,000 shares of our common stock for $0.50 per share to Meridian Capital Holdings, Inc., our U.S. placement agent, and its designated representatives. In addition, we issued a warrant for the purchase of 89,000 shares of our common stock for $0.50 per share to CanAccord Capital Corporation, our Canadian placement agent.

(10) In December 1997, we offered a 50% common stock bonus to any holder of preferred stock warrants or common stock warrants who agreed to exercise some or all of each such holder's respective warrants prior to December 31, 1997. As a result, in April 1998, we issued an aggregate of 128,876 shares of our common stock to three warrant holders who exercised their warrants, providing

II-2


a bonus to each such holder of one share of common stock for every two shares of preferred or common stock so exercised by each of the three warrant holders.

(11) In May 1998, we issued a warrant to purchase 75,000 shares of our common stock for $1.00 per share to El Camino Resources, Ltd. in connection with an equipment lease of which El Camino was lessor. In July 1999, we issued another warrant to El Camino to purchase 6,670 shares of common stock at an exercise price of $4.50 per share.

(12) Between December 1998 and April 1999, we issued an aggregate of 5,685,178 shares of Series B Preferred Stock for $1.00 per share to various accredited investors. In the same transaction, we also issued warrants to purchase 5,685,178 shares of our common stock at a price equal to the initial public offering price. In connection with this transaction, we issued warrants to purchase 435,000 shares of our common stock for $1.00 per share to nine persons or entities as commissions.

(13) Between July 1998 and November 1998, we issued $1.2 million of convertible bridge notes to various accredited investors. In connection with this transaction, we issued warrants to purchase 610,100 shares of our common stock for $1.00 per share. Upon conversion of certain of these notes in March 1999, we issued an aggregate of 470,646 shares of Series B Preferred Stock and warrants to purchase an aggregate of 470,646 shares of our common stock at the initial public offering price.

(14) In October 1999, we issued two warrants to purchase up to an aggregate of 40,000 shares of common stock at $4.50 per share to two parties in connection with an agreement with Web Connect.

(15) In November 1999, we issued an aggregate of 85,000 shares of our common stock, valued at $4.50 per share, to security holders of Emerging Market Technologies, Inc.

(16) In December 1999, we issued an aggregate of 475,000 shares of our common stock, valued at $4.50 per share, to security holders of Appintec Corp., dba ActionWare, in connection with our acquisition of ActionWare.

(17) In December 1999 and January 2000, in connection with a financing for $20.8 million, we issued an aggregate of 3,777,778 shares of Series C Preferred Stock to accredited investors for $4.50 per share, and issued an aggregate of 607,456 shares of our common stock to accredited investors for $4.50 per share.

(18) In December 1999 and January 2000, pursuant to an incentive program for certain of our franchisees, we issued an aggregate of 88,000 shares of our common stock at a value of $4.50 per share.

(19) In December 1999 and January 2000, we issued an aggregate of 133,660 shares of our common stock to certain individuals in connection with an agreement with HotNet.

(20) In connection with certain equipment lease agreements, we issued warrants to LINC Capital, MicroTech Leasing Corp. and Infuzion Capital.com to purchase an aggregate of 21,110 shares of our common stock at an exercise price of $4.50 per share.

(21) In January 2000, we issued an aggregate of 322,222 shares of our common stock, valued at $4.50 per share, to the sole security holder of Central Technologies, Inc. in connection with our acquisition of substantially all of the assets used in that company's business.

(22) In January 2000, we issued a total of 80,000 shares of our common stock, at a value of $4.50 per share, pursuant to an incentive program with our original franchises.

(23) Pursuant to our Second Amended and Restated 1997 Stock Plan, we have granted options to purchase an aggregate of 6,877,450 shares of common stock to our employees, directors, consultants and franchisees. We have granted to our executive officers options to purchase an aggregate of 6,065,200 shares of common stock. During the period between December 11, 1996 and April 16, 1999, all options granted, consisting of a total of 3,405,900 shares, had an exercise price of

II-3


$0.50. Between April 29, 1999 and March 15, 2000, we granted options to purchase an aggregate of 9,508,135 shares exercisable at $4.50 per share. During December 1999, we granted options to purchase 2,870 shares of common stock at $1.305 and 25,744 options to purchase common stock at $3.26 in connection with the acquisitions of Emerging Market Technologies, Inc. and Appintec Corp., dba ActionWare, respectively.

(24) Between December 1997 and March 15, 2000, we granted stock purchase rights under our Second Amended and Restated 1997 Stock Plan to our employees, directors and consultants. Of these, 1,391,184 shares of common stock were purchased for $0.50 per share prior to April 12, 1999, and 112,008 shares of common stock were purchased for $4.50 per share thereafter.

(25) In March 2000, we sold 250,000 shares of common stock to two strategic partners for $6.00 per share.

There were no underwriters for any of the transactions described above.

None of the foregoing transactions involved any public offering. The issuance of securities described in paragraphs (2), (3), (7), (9) and (11)-(22) and (25) were deemed to be exempt from the registration requirements of the Securities Act by virtue of Section 4(2) thereof or Regulation D promulgated thereunder. There was no general solicitation by us or any of our officers or directors in connection with the sale of any of these securities, and we believe that each acquirer qualified as an accredited investor, as such term is defined in Rule 501 of the Securities Act. In addition, the recipients of securities in each such transaction represented their intention to acquire the securities for investment only and not with a view to or for sale in connection with any distribution thereof, and appropriate legends were affixed to the share certificates and other instruments issued in such transactions. Prior to each issuance of securities, each recipient had access to the kind of information regarding the company that would have been disclosed had the securities been registered under the Securities Act.

The sales of securities outside of the United States described in paragraphs (5) and (8) were conducted under the exemption from registration provided by Regulation S of the Securities Act. We did no engage in any directed selling efforts in the United States and the offer and sale of the securities was made only to persons located outside of the United States in offshore transactions.

The sales of securities described in paragraphs (1) and (6) were conducted under the exemption from registration provided by Section 3(a)(11) of the Securities Act. We offered and sold the securities only to residents of the State of California, our state of incorporation at the time of issuance.

The sale of securities described in paragraph (10) was conducted under the exemption from registration provided by Section 3(a)(9) of the Securities Act. The offer of securities was made only to existing security holders of the company and no commission or other remuneration was paid or given directly or indirectly to any party for soliciting the exchange of company securities.

The issuances of securities under our Second Amended and Restated 1997 Stock Option Plan described in paragraphs (4), (23) and (24) were exempt from registration pursuant to Rule 701 of the Securities Act as an offer and sale of securities under a compensatory benefit plan between us and our employees, directors, consultants and franchisees at a time when we were not required to report under the Securities Exchange Act of 1934. In addition, all stock options granted to franchisees in reliance on the exemption provided by Rule 701 were made prior to the amendments to Rule 701 effected on April 7, 1999. The issuances of securities to our executive officers and to certain of our franchisees described in paragraph (23) were exempt from registration under
Section 4(2) of the Securities Act, as discussed above.

ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a) EXHIBITS.

EXHIBIT
NUMBER                            DESCRIPTION
-------                           -----------
 1.1      Form of Underwriting Agreement+
 3.1      Second Restated Certificate of Incorporation of the
          Registrant*

II-4


EXHIBIT
NUMBER                            DESCRIPTION
-------                           -----------
 3.2      Form of Certificate of Designation of Series A Junior
          Participating Preferred Stock*
 3.3      Bylaws of the Registrant*
 4.1      Specimen Stock Certificate+
 4.2      Form of Rights Agreement*
 5.1      Opinion of Rutan & Tucker, LLP+
10.1      Second Amended and Restated 1997 Stock Plan*
10.2      Form of Second Amended and Restated 1997 Stock Plan Stock
          Option Agreement*
10.3      Form of Second Amended and Restated 1997 Stock Plan Notice
          of Grant of Stock Purchase Right and Restricted Stock
          Purchase Agreement*
10.4      Form of Indemnification Agreement*
10.5      Deferred Compensation Agreement dated December 27, 1999
          between the Registrant and John Veenstra*
10.6      Lease dated February 26, 1999 between the Registrant and
          CarrAmerica Realty Corporation, First Amendment thereto
          dated July 21, 1999 and Second Amendment thereto dated as of
          January 11, 2000*
10.7      Master Services Agreement dated December 28, 1999 between
          the Registrant and Exodus Communications, Inc.*
10.8      Wholesale Service Agreement dated June 13, 1997 between the
          Registrant and Solid Technology, Inc.*
10.9      Agreement to Purchase Franchise Territories dated November
          29, 1999 between the Registrant and Dorado Resources Corp.*
10.10     Operating Assistance Agreement dated November 30, 1999
          between the Registrant and Dorado Resources Corp.*
10.11     Form of Business Program Franchise Agreement (U.S.)*
10.12     Form of Business Program Franchise Agreement (Canada)*
10.13     Form of Business Program Franchise Agreement (Germany)*
10.14     Form of Franchise and Agency Agreement (Australia)*
10.15     Employment Agreement dated July 8, 1999 between the
          Registrant and John Veenstra*
10.16     Employment Agreement dated May 20, 1999 between the
          Registrant and Glenn E. Abood*
10.17     Employment Agreement dated December 1, 1999 between the
          Registrant and Joan Nagelkirk*
10.18     Employment Agreement dated December 1, 1999 between the
          Registrant and Gregg Amber*
10.19     Consulting Agreement dated August 30, 1999 between the
          Registrant and Jack Harding*
21.1      Subsidiaries*
23.1      Consent of PricewaterhouseCoopers LLP*
23.2      Consent of KPMG LLP*
23.3      Consent of KPMG LLP*
27.1      Financial Data Schedule*


* Filed herewith.

+ To be filed by a subsequent amendment.

(b) FINANCIAL STATEMENT SCHEDULES.

The following financial statement schedules are filed herewith:

Report of Independent Public Accountants

Schedule II -- Valuation and qualifying accounts

Other schedules have been omitted because of the absence of conditions under which they are required or because the required information is included in the financial statements or notes thereto.

II-5


ITEM 17. UNDERTAKINGS

The registrant hereby undertakes:

(1) For purposes of determining any liability under the Securities Act of 1933, the information omitted from the form of prospectus filed as part of this registration statement in reliance upon Rule 430A and contained in the form of prospectus filed by the registrant pursuant to Rule 424(b)(1) or (4) or 497(h) under the Securities Act of 1933 shall be deemed to be part of this registration statement as of the time it was declared effective.

(2) For purposes of determining any liability under the Securities Act of 1933, each post-effective amendment that contains a form of prospectus shall be deemed to be a new registration statement relating to the securities offered therein, and the offering of such securities at that time shall be deemed to be the initial bona fide offering thereof.

Insofar as indemnification for liabilities arising under the Securities Act of 1933 may be permitted to directors, officers and controlling persons of the registrant pursuant to the provisions described under Item 14 above, or otherwise, the registrant has been advised that in the opinion of the Securities and Exchange Commission such indemnification is against public policy as expressed in the Act and is, therefore, unenforceable. In the event that a claim for indemnification against such liabilities (other than the payment by the registrant of expenses incurred or paid by a director, officer or controlling person of the registrant in the successful defense of any action, suit or proceeding) is asserted by a director, officer or controlling person in connection with the securities being registered, the registrant will, unless in the opinion of its counsel the matter has been settled by controlling precedent, submit to a court of appropriate jurisdiction the question of whether such indemnification by it is against public policy as expressed in the Act and will be governed by the final adjudication of such issue.

II-6


SIGNATURES

Pursuant to the requirements of the Securities Act of 1933, the registrant has duly caused this registration statement to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Aliso Viejo, California, on March 28, 2000.

By:     /s/ JOHN W. VEENSTRA
  ------------------------------------
            John W. Veenstra
        Chief Executive Officer

POWER OF ATTORNEY

Each person whose signature appears below constitutes and appoints Glenn E. Abood, Joan Nagelkirk and Gregg Amber his true and lawful attorneys-in-fact and for him and in his name, place and stead, at any and all capacities, to sign any and all amendments (including post-effective amendments) to this registration statement, or any registration statement for the same offering that is to be effective upon filing pursuant to Rule 462(b) under the Securities Act of 1933, as amended, and to file the same, with all exhibits thereto, with the Securities and Exchange Commission, granting unto said attorneys-in-fact and agents full power and authority to do and perform each and every act and thing requisite and necessary in connection with such matters and hereby ratifying and confirming that each of said attorneys-in-fact and agents, acting alone, or his substitute or substitutes, may lawfully do or cause to be done by virtue hereof.

In accordance with the requirements of the Securities Act of 1933, this registration statement was signed by the following persons in the capacities and on the dates stated.

                       NAME                                     TITLE                      DATE
                       ----                                     -----                      ----
/s/ JOHN W. VEENSTRA                                 Chief Executive Officer and     March 28, 2000
---------------------------------------------------      Director (Principal
John W. Veenstra                                          Executive Officer)

/s/ KEVIN PALATNIK                                     Chief Financial Officer       March 28, 2000
---------------------------------------------------     (Principal Accounting
Kevin Palatnik                                                 Officer)

/s/ JOAN NAGELKIRK                                             Director              March 28, 2000
---------------------------------------------------
Joan Nagelkirk

/s/ HANS SEVERIENS                                             Director              March 28, 2000
---------------------------------------------------
Hans Severiens

/s/ SIDNEY JANSMA, JR.                                         Director              March 28, 2000
---------------------------------------------------
Sidney Jansma, Jr.

/s/ JACK HARDING                                               Director              March 28, 2000
---------------------------------------------------
Jack Harding

/s/ THOMAS GLASGOW, JR.                                        Director              March 28, 2000
---------------------------------------------------
Thomas Glasgow, Jr.

/s/ WOLFGANG HANRIEDER                                         Director              March 28, 2000
---------------------------------------------------
Wolfgang Hanrieder

II-7


EXHIBIT INDEX

EXHIBIT
NUMBER                           DESCRIPTION
-------                          -----------
 1.1     Form of Underwriting Agreement+
 3.1     Second Restated Certificate of Incorporation of the
         Registrant*
 3.2     Form of Certificate of Designation of Series A Junior
         Participating Preferred Stock*
 3.3     Bylaws of the Registrant*
 4.1     Specimen Stock Certificate+
 4.2     Form of Rights Agreement*
 5.1     Opinion of Rutan & Tucker, LLP+
10.1     Second Amended and Restated 1997 Stock Plan*
10.2     Form of Second Amended and Restated 1997 Stock Plan Stock
         Option Agreement*
10.3     Form of Second Amended and Restated 1997 Stock Plan Notice
         of Grant of Stock Purchase Right and Restricted Stock
         Purchase Agreement*
10.4     Form of Indemnification Agreement*
10.5     Deferred Compensation Agreement dated December 27, 1999
         between the Registrant and John Veenstra*
10.6     Lease dated February 26, 1999 between the Registrant and
         CarrAmerica Realty Corporation, First Amendment thereto
         dated July 21, 1999 and Second Amendment thereto dated as of
         January 11, 2000*
10.7     Master Services Agreement dated December 28, 1999 between
         the Registrant and Exodus Communications, Inc.*
10.8     Wholesale Service Agreement dated June 13, 1997 between the
         Registrant and Solid Technology, Inc.*
10.9     Agreement to Purchase Franchise Territories dated November
         29, 1999 between the Registrant and Dorado Resources Corp.*
10.10    Operating Assistance Agreement dated November 30, 1999
         between the Registrant and Dorado Resources Corp.*
10.11    Form of Business Program Franchise Agreement (U.S.)*
10.12    Form of Business Program Franchise Agreement (Canada)*
10.13    Form of Business Program Franchise Agreement (Germany)*
10.14    Form of Franchise and Agency Agreement (Australia)*
10.15    Employment Agreement dated July 8, 1999 between the
         Registrant and John Veenstra*
10.16    Employment Agreement dated May 20, 1999 between the
         Registrant and Glenn E. Abood*
10.17    Employment Agreement dated December 1, 1999 between the
         Registrant and Joan Nagelkirk*
10.18    Employment Agreement dated December 1, 1999 between the
         Registrant and Gregg Amber*
10.19    Consulting Agreement dated August 30, 1999 between the
         Registrant and Jack Harding*
21.1     Subsidiaries*
23.1     Consent of PricewaterhouseCoopers LLP*
23.2     Consent of KPMG LLP*
23.3     Consent of KPMG LLP*
27.1     Financial Data Schedule*


* Filed herewith.

+ To be filed by a subsequent amendment.


EXHIBIT 3.1

SECOND RESTATED CERTIFICATE OF INCORPORATION

OF

ZLAND, INC.

ZLand, Inc., a corporation organized and existing under the laws of the State of Delaware (the "Corporation"), hereby certifies as follows:

1. The present name of the Corporation is ZLand., Inc. ZLand, Inc. was originally incorporated under the name ZLand, Inc., and the original Certificate of Incorporation of the Corporation was filed with the Secretary of State of the State of Delaware on July 29, 1999.

2. This Second Restated Certificate of Incorporation was duly adopted in accordance with Sections 228, 242 and 245 of the General Corporation Law of the State of Delaware and restates, integrates and further amends the provisions of the Restated Certificate of Incorporation of the Corporation.

3. The text of the Restated Certificate of Incorporation as heretofore amended or supplemented is hereby restated and further amended to read in its entirety as follows:

I

1.1 Name. The name of the Corporation is ZLand.com, Inc.

1.2 Purpose and Duration. The purpose of the Corporation is to engage in any lawful act or activity for which corporations may now or hereafter be organized under the General Corporation Law of the State of Delaware. The Corporation is to have perpetual existence.

II

2.1 Registered Office and Agent. The address of the Corporation's registered office in the State of Delaware is 1013 Centre Road, Wilmington, New Castle County, Delaware 19805-1297. The registered agent for service of process at that address is Corporation Service Company.

2.2 Directors. The number of directors which shall constitute the whole Board of Directors of the Corporation (the "Board of Directors") shall be fixed by or in the manner provided in the Bylaws of the Corporation. Directors need not be elected by written ballot.

2.3 Changes to Certificate of Incorporation and Bylaws. The Corporation reserves the right to amend, alter, change or repeal any provision contained in this Certificate of Incorporation, in the manner now or hereafter prescribed by statute, and all rights conferred upon stockholders herein are granted subject to this reservation. In furtherance and not in limitation of the powers conferred by statute, the Board of Directors is expressly authorized to make, alter, amend or repeal the Bylaws of the Corporation.


III

3.1 General. The authorized capital stock of the Corporation is as follows:

3.1.1 Number and Class. The Corporation is authorized to issue two classes of shares, designated "Common Stock" and "Preferred Stock." The total number of shares which the Corporation shall have authority to issue is 120,000,000, of which 100,000,000 shares shall be Common Stock, $.01 par value per share, and 20,000,000 shares shall be Preferred Stock, $.01 par value per share. Of the 20,000,000 shares designated as Preferred Stock, 2,220,000 shares shall be designated as "Series A Preferred Stock" (the "Series A Preferred"), and shall have the rights, preferences, privileges and restrictions specified in
Section 3.2 below, 7,823,740 shares shall be designated as "Series B Preferred Stock" (the "Series B Preferred"), and shall have the rights, preferences, privileges and restrictions specified in Section 3.3 below, and 3,333,333 shall be designated as "Series C Preferred Stock" (the "Series C Preferred"), and shall have the rights, preferences, privileges and restrictions specified in
Section 3.4 below. Upon the amendment of this Section 3.1.1 to read as herein set forth, each outstanding share of Common Stock, Series A Preferred and Series B Preferred is split up and converted into 2 fully paid and nonassessable shares of Common Stock, Series A Preferred or Series B Preferred, as the case may be; provided, however, that any fractional shares resulting from such split up and conversion shall be rounded to the nearest whole.

3.1.2 Rank. The Series A Preferred, the Series B Preferred and the Series C Preferred shall rank (i) senior to the Common Stock of the Corporation as to payment of dividends and distribution of assets upon liquidation, dissolution or winding up of the Corporation, whether voluntary or involuntary, (ii) on a parity with one another as to payment of dividends and distribution of assets upon liquidation, dissolution or winding up of the Corporation, whether voluntary or involuntary, and (iii) on a parity with or senior to any additional series of Preferred Stock of any class which the Board of Directors or the stockholders may from time to time authorize, both as to payment of dividends and as to distributions of assets upon liquidation, dissolution or winding up of the Corporation, whether voluntary or involuntary.

3.1.3 Undesignated Preferred Stock. The remaining 6,622,927 shares of the shares designated as Preferred Stock may be issued in one or more series. The Board of Directors is hereby authorized, subject to any limitations prescribed by the laws of the State of Delaware, (i) to determine or alter the rights, preferences, privileges and restrictions granted to or imposed upon any wholly unissued series of Preferred Stock consistent with the limitations of this Certificate of Incorporation, (ii) to fix the number of shares comprising any such series and the designation thereof, within the limits and restrictions stated in any resolution or resolutions of the Board of Directors originally fixing the number of shares constituting any series, and (iii) to increase or decrease the number of shares of any such series subsequent to the issuance of shares of that series (but not below the number of shares of such series then outstanding plus the number of shares reserved for issuance upon the exercise of outstanding options, rights or warrants or the conversion of any outstanding securities issued by the Corporation into shares of such series).

3.2 Series A Preferred. A statement of the rights, preferences, privileges and restrictions granted to or imposed on the Series A Preferred and the holders thereof is as follows:

-2-

3.2.1 Dividends. The holders of Series A Preferred shall have dividend rights as follows:

(a) The holders of the Series A Preferred, on a pari passu basis with the holders of shares of any class or series of the Corporation's capital stock ranking, as to dividends, on a parity ("Parity Dividend Stock") with the Series A Preferred, shall be entitled to receive, out of any funds legally available therefor, dividends at the rate of $.02425 per share, per annum, payable in preference and priority to any payment of any dividend on Common Stock or shares of any other class or series of the Corporation's capital stock ranking, as to dividends, junior to the Series A Preferred, when and as declared by the Board of Directors. The right to such dividends on the Series A Preferred shall not be cumulative, and no right shall accrue to holders of Series A Preferred by reason of the fact that dividends on such shares are not declared or paid in any prior year. After payment of such dividends to the holders of the Series A Preferred and any Parity Dividend Stock, any additional dividends declared shall be distributed among holders of shares of any other class or series of the Corporation's capital stock ranking, as to dividends, senior to Common Stock, in accordance with the terms of such class or series, and finally among all holders of Series A Preferred, Parity Dividend Stock, Common Stock and shares of any other class or series of the Corporation's capital stock having dividend rights, pro rata as if all shares of Series A Preferred, Parity Dividend Stock and shares of such other class or series of the Corporation's capital stock that are convertible into or exchangeable for shares of Common Stock had been converted into or exchanged for Common Stock at such time and the dividends were being distributed in equal shares among all shares of Common Stock that would be outstanding in such case.

(b) No dividends shall be paid or declared and set apart for payment on any Parity Dividend Stock for any period unless all accrued but unpaid dividends have been, or contemporaneously are, paid or declared and set apart for such payment on the Series A Preferred. No full dividends shall be paid or declared and set apart for payment on the Series A Preferred for any period, no purchase, redemption or other acquisition of Parity Dividend Stock shall be made and no monies shall be paid or made available for a sinking fund for the purchase, redemption or other acquisition of any Series A Preferred or any Parity Dividend Stock unless all accrued but unpaid dividends have been, or contemporaneously are, paid or declared and set apart for payment on the Parity Dividend Stock for all dividend periods terminating on or prior to the date of payment of such dividends. When dividends are not paid in full upon the Series A Preferred and the Parity Dividend Stock, all dividends paid or declared and set apart for payment upon shares of Series A Preferred and Parity Dividend Stock shall be paid or declared and set apart for payment pro rata, so that the amount of dividends paid or declared and set apart for payment per share on the Series A Preferred and the Parity Dividend Stock shall in all cases bear to each other the same ratio that accrued and unpaid dividends per share on the shares of Series A Preferred and the Parity Dividend Stock bear to each other.

(c) If the Corporation has declared but unpaid dividends outstanding immediately prior to, and in the event of, a conversion of the Series A Preferred (as provided in Section 3.2.3), the Corporation shall, subject to the availability of funds from which such dividends may lawfully be paid, at the option of each holder, pay in cash to each holder of Series A Preferred subject to conversion the full amount of any such dividends or allow such dividends

-3-

to be converted into Common Stock in accordance with, and pursuant to the terms specified in, Section 3.2.3.

3.2.2 Liquidation Preference. The holders of Series A Preferred shall have a liquidation preference as follows:

(a) Relative Preferences. Upon any liquidation, dissolution or winding up of the Corporation, either voluntary or involuntary, the holders of the Series A Preferred shall be entitled to receive, on a pari passu basis with holders of any other class or series of the Corporation's capital stock having parity as to liquidation rights ("Parity Liquidation Stock") with the Series A Preferred and prior and in preference to any distribution of any of the assets or surplus funds of the Corporation to the holders of the Common Stock or shares of any other class or series of the Corporation's capital stock ranking, as to liquidation rights, junior to the Series A Preferred, by reason of their ownership thereof, the amount of $.485 per share (as adjusted for stock splits, stock dividends, recapitalizations and the like) for each share of Series A Preferred then held by them plus an amount equal to all declared but unpaid dividends on such shares of Series A Preferred. If, upon occurrence of such event, the assets and funds thus distributed among the holders of the Series A Preferred and the Parity Liquidation Stock are insufficient to permit the payment to the holders of the Series A Preferred the full preferential amounts to which they are entitled pursuant to this Section 3.2.2(a), then the entire assets and funds of the Corporation legally available for distribution shall be distributed ratably among the holders of the Series A Preferred and the Parity Liquidation Stock in proportion to the full liquidation preference to which such holder is entitled.

(b) Distribution. After payment has been made to the holders of the Series A Preferred and the Parity Liquidation Stock of the respective amounts to which they shall be entitled as provided in Section 3.2.2(a) above, the remaining assets of the Corporation available for distribution to stockholders shall be distributed among holders of shares of any other class or series of the Corporation's capital stock ranking, as to liquidation rights, senior to the Common Stock, in accordance with the terms of such class or series, and finally among the holders of Series A Preferred, Parity Liquidation Stock, Common Stock and shares of any other class or series of the Corporation's capital stock having liquidation rights, pro rata as if all shares of Series A Preferred, Parity Liquidation Stock and shares of such other class or series of the Corporation's capital stock that are convertible into or exchangeable for shares of Common Stock had been converted into or exchanged for Common Stock at such time and such assets were being distributed in equal shares among all shares of Common Stock that would be outstanding in such case.

3.2.3 Conversion. The holders of the Series A Preferred shall have conversion rights as follows:

(a) Right to Convert. Each share of Series A Preferred shall be convertible, at the option of the holder thereof, at any time after the issuance of such share, into such number of fully paid and nonassessable shares of Common Stock as is determined by dividing $.485 by the then applicable Series A Conversion Price (as defined below), determined as hereinafter provided. The price at which shares of Common Stock shall be deliverable upon conversion of the Series A Preferred (the "Series A Conversion Price") shall initially be $.485

-4-

per share of Common Stock. Such initial Series A Conversion Price shall be subject to adjustment as hereinafter provided.

(b) Automatic Conversion. Each share of Series A Preferred shall automatically be converted into shares of Common Stock at the then effective Series A Conversion Price, as applicable, (i) upon the effectiveness of a firm commitment underwritten public offering pursuant to an effective registration statement under the Securities Act of 1933, as amended, covering the offer and sale of Common Stock for the account of the Corporation to the public at a price per share of at least $1.50 (as adjusted for stock splits, reverse stock splits and the like) and an aggregate offering price to the public of not less than $5,000,000, (ii) upon the affirmative vote of the holders of a majority of the shares of Series A Preferred, voting as a single class, outstanding at the time of such vote or (iii) upon the closing of an underwritten public offering pursuant to approval of an application to list the Corporation's Common Stock on the Neuer Markt of the Frankfurt Stock Exchange. In the event of a public offering described in clauses (i) or (iii) of the preceding sentence, the person(s) entitled to receive the Common Stock issuable upon such conversion of Series A Preferred shall not be deemed to have converted such Series A Preferred until immediately prior to the closing of such public offering.

(c) Mechanics of Conversion. No fractional shares of Common Stock shall be issued upon conversion of Series A Preferred. In lieu of any fractional share to which a holder would otherwise be entitled, the Corporation shall pay cash equal to such fraction multiplied by the per share fair market value of the Common Stock as determined by the Board of Directors. Before any holder of Series A Preferred shall be entitled to convert the same into full shares of Common Stock, he shall surrender the certificate or certificates therefor, duly endorsed, at the office of the Corporation or of any transfer agent for the Series A Preferred, and shall give written notice to the Corporation at such office that he elects to convert the same. Such notice shall also state whether the holder elects, pursuant to Section 3.2.1, to receive declared but unpaid dividends on the Series A Preferred proposed to be converted in cash, or to convert such dividends into shares of Common Stock at their fair market value as determined by the Board of Directors. The Corporation shall, as soon as practicable thereafter, issue and deliver at such office to such holder of Series A Preferred, a certificate or certificates for the number of shares of Common Stock to which he shall be entitled as aforesaid and a check payable to the holder in the amount of any cash amounts payable as the result of a conversion into a fractional share of Common Stock, and any declared but unpaid dividends on the converted Series A Preferred which the holder elected to receive in cash. Such conversion shall be deemed to have been made immediately prior to the close of business on the date of such surrender of the shares of Series A Preferred to be converted, and the person or persons entitled to receive the shares of Common Stock issuable upon such conversion shall be treated for all purposes as the record holder or holders of such shares of Common Stock on such date. If the conversion is in connection with an underwritten public offering of securities as described in clauses (i) or (iii) of the preceding paragraph, the conversion shall be conditioned upon the closing of such public offering, in which event the person(s) entitled to receive the Common Stock issuable upon such conversion of the Series A Preferred shall not be deemed to have converted such Series A Preferred until immediately prior to such closing.

-5-

(d) Adjustments to Series A Conversion Price for Diluting Issues.

(i) Special Definitions. For purposes of this
Section 3.2.3 and Section 3.3.3, the following definitions shall apply.

(1) "Options" shall mean rights, options or warrants to subscribe for, purchase or otherwise acquire either Common Stock or Convertible Securities.

(2) "Convertible Securities" shall mean any evidences of indebtedness, shares (other than Common Stock, the Series A Preferred and the Series B Preferred) or other securities convertible into or exchangeable for Common Stock.

(3) "Series A Original Issue Date" shall mean the date on which the first share of Series A Preferred was first issued by the Corporation's predecessor, ZLand, Inc., a California corporation ("ZLand California").

(4) "Series B Original Issue Date" means the date on which the first share of Series B Preferred was first issued by ZLand California.

(5) "Additional Shares of Common Stock" shall mean all shares of Common Stock issued (or, pursuant to Section 3.2.3(d)(iii) or 3.3.3(d)(iii), deemed to be issued) by the Corporation or ZLand California other than shares of Common Stock issued or issuable:

(A) upon conversion of shares of the Series A Preferred or the Series B Preferred;

(B) to officers or employees or directors of, or consultants to, the Corporation or ZLand California pursuant to a stock grant, option plan or purchase plan or other employee stock incentive program (collectively, the "Plans") approved by the Board of Directors of such company;

(C) as a dividend or distribution on the Series A Preferred or the Series B Preferred;

(D) upon exercise or conversion of warrants to purchase shares of stock of the Corporation or ZLand California issued in connection with equipment lease financing transactions, bank financing transactions or real estate leasing transactions approved by the Board of Directors of such company, where the issuance of such warrants is not principally for the purpose of raising additional equity capital for such company;

(E) upon exercise of warrants issued by ZLand California in connection with the Series B Preferred, of existing warrants issued by ZLand California to purchase up to 724,300 shares of Common Stock, of existing warrants issued by ZLand California to purchase up to 328,330 shares of Series A Preferred and of existing warrants issued by ZLand California to purchase up to 449,640 shares of Series B Preferred, and upon

-6-

conversion of convertible notes issued by ZLand California convertible into up to 899,280 shares of Series B Preferred;

(F) by way of dividend or other distribution on shares of Common Stock excluded from the definition of Additional Shares of Common Stock by the foregoing clauses (A), (B), (C), (D) and (E) or on shares of Common Stock so excluded; and

(G) pursuant to any transaction effective after the Series A Original Issue Date or Series B Original Issue Date, as the case may be, and with respect to which the holders of a majority of the then outstanding Series A Preferred or the Series B Preferred, as the case may be, consent in writing to the waiver of the adjustment provision of this
Section 3.2.3(d)(i)(5).

(ii) No Adjustment of Series A Conversion Price. No adjustment in the Series A Conversion Price shall be made in respect of the issuance of Additional Shares of Common Stock unless the consideration per share for an Additional Share of Common Stock issued or deemed to be issued by the Corporation or ZLand California is less than the Series A Conversion Price in effect on the date of, and immediately prior to such issue. No adjustment in the Series A Conversion Price pursuant to Section 3.2.3(d)(iv) shall be made as a result of any stock dividend or subdivision which causes an adjustment in the Series A Conversion Price pursuant to Section 3.2.3(e).

(iii) Deemed Issue of Additional Shares of Common Stock. Subject to Section 3.2.3(d)(i)(5), if the Corporation at any time or from time to time after the Series A Original Issue Date issues any Options or Convertible Securities or fixes a record date for the determination of holders of any class of securities entitled to receive any such Options or Convertible Securities, then the maximum number of shares (as set forth in the instrument relating thereto without regard to any provisions contained therein for a subsequent adjustment of such number) of Common Stock issuable upon the exercise of such Options or, in the case of Convertible Securities and Options therefor, the conversion or exchange of such Convertible Securities, shall be deemed to be Additional Shares of Common Stock issued as of the time of such issue or, in case such a record date shall have been fixed, as of the close of business on such record date, provided that Additional Shares of Common Stock shall not be deemed to have been issued with respect to the Series A Preferred unless the consideration per share (determined pursuant to Section 3.2.3(d)(v)) of such Additional Shares of Common Stock would be less than the Series A Conversion Price in effect on the date of and immediately prior to such issue, or such record date, as the case may be, and provided further that in any case in which Additional Shares of Common Stock are deemed to be issued:

(A) no further adjustment in the Series A Conversion Price shall be made upon the subsequent issue of Convertible Securities or shares of Common Stock upon the exercise of such Options or conversion or exchange of such Convertible Securities;

(B) if such Options or Convertible Securities by their terms provide, with the passage of time or otherwise, for any increase or decrease in the

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consideration payable to the Corporation, or increase or decrease in the number of shares of Common Stock issuable, upon the exercise, conversion or exchange thereof, the Series A Conversion Price, computed upon the original issue thereof (or upon the occurrence of a record date with respect thereto), and any subsequent adjustments based thereon, shall, upon any such increase or decrease becoming effective, be recomputed to reflect such increase or decrease insofar as it affects such Options or the rights of conversion or exchange under such Convertible Securities; and

(C) on the expiration or cancellation of any Options or the termination of the right to convert or exchange any Convertible Securities which have not been exercised, if the Series A Conversion Price has been adjusted upon the original issuance thereof or has been subsequently adjusted pursuant to clause (B) above, the Series A Conversion Price shall be recomputed as if:

(1) in the case of Convertible Securities or Options to purchase Common Stock, the only Additional Shares of Common Stock issued were shares of Common Stock, if any, actually issued upon the exercise of such Options or the conversion or exchange of such Convertible Securities, and the consideration received therefor was the consideration actually received by the Corporation for the issue of all such Options, whether or not exercised, plus the consideration actually received by the Corporation upon such exercise, or for the issue of all such Convertible Securities which were actually converted or exchanged plus the consideration actually received by the Corporation upon such conversion or exchange, if any, and

(2) in the case of Options to purchase Convertible Securities, only the Convertible Securities, if any, actually issued upon the exercise thereof were issued at the time of issue of such Options and the consideration received by the Corporation for the Additional Shares of Common Stock deemed to have been then issued was the consideration actually received by the Corporation for the issue of all such Options, whether or not exercised, plus the consideration deemed to have been received by the Corporation upon the issue of the Convertible Securities with respect to which such Options were actually exercised;

(D) no readjustment pursuant to clauses (B) and (C) above shall have the effect of increasing the Series A Conversion Price to an amount which exceeds the lower of (i) the Series A Conversion Price on the original adjustment date, or (ii) the Series A Conversion Price that would have resulted from any issuance of Additional Shares of Common Stock between the original adjustment date and such readjustment date.

(iv) Adjustment of Series A Conversion Price of Series A Preferred Upon Issuance of Additional Shares of Common Stock. If after the Series A Original Issue Date Additional Shares of Common Stock (including Additional Shares of Common Stock deemed to be issued pursuant to Section 3.2.3(d)(iii)) are issued without consideration or for a consideration per share less than the Series A Conversion Price in effect on the date of and immediately prior to such issue, then and in such event, the Series A Conversion Price shall be reduced, concurrently with such issue, to a price (calculated to the nearest cent) determined by multiplying the Series A Conversion Price by a fraction, the numerator of which shall be the

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number of shares of Common Stock outstanding immediately prior to such issue plus the number of shares of Common Stock which the aggregate consideration received for the total number of Additional Shares of Common Stock so issued would purchase at such Series A Conversion Price; and the denominator of which shall be the number of shares of Common Stock outstanding immediately prior to such issue plus the number of such Additional Shares of Common Stock so issued; and provided further that, for the purposes of this Section 3.2.3(d)(iv) all shares of Common Stock issuable upon conversion of outstanding Convertible Securities, Options and the Series A Preferred shall be deemed to be outstanding, and immediately after any Additional Shares of Common Stock are deemed issued pursuant to Section 3.2.3(d)(iii), such Additional Shares of Common Stock shall be deemed to be outstanding.

(v) Determination of Consideration. For purposes of this Section 3.2.3(d), the consideration received by the Corporation for the issue of any Additional Shares of Common Stock shall be computed as follows:

(1) Cash and Property. Such consideration shall:

(A) insofar as it consists of cash, be computed at the aggregate amount of cash received by the Corporation;

(B) insofar as it consists of securities (i) if the securities are then traded on a national securities exchange, the Nasdaq Stock Market or a similar national quotation system (or, if the securities are not traded on a national securities exchange, the Nasdaq Stock Market or a similar national quotation system but are traded on an internationally recognized exchange), then the value shall be computed based on the average of the closing prices of the securities on such exchange or system over the 30-day period ending three days prior to receipt by the Corporation,
(ii) if the securities are actively traded over-the-counter, then the value shall be computed based on the average of the closing bid prices over the 30-day period ending three days prior to the receipt by the Corporation, and (iii) if there is no active public market, then the value shall be computed based on the fair market value thereof on the date of receipt by the Corporation, as determined in good faith by the Board of Directors of the Corporation;

(C) insofar as it consists of property other than cash and securities, be computed at the fair value thereof at the time of such issue, as determined in good faith by the Board of Directors; and

(D) if Additional Shares of Common Stock are issued together with other shares or securities or other assets of the Corporation for consideration which covers both, be the proportion of such consideration so received, computed as provided in clauses (A), (B) and (C) above, as determined in good faith by the Board of Directors.

(2) Options and Convertible Securities. The consideration per share received by the Corporation for Additional Shares of Common Stock deemed to have been issued pursuant to Section 3.2.3(d)(iii), relating to Options and Convertible Securities, shall be determined by dividing

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(x) the total amount, if any, received or receivable by the Corporation as consideration for the issue of such Options or Convertible Securities, plus the minimum aggregate amount of additional consideration (as set forth in the instruments relating thereto, without regard to any provision contained therein for a subsequent adjustment of such consideration) payable to the Corporation upon the exercise of such Options or the conversion or exchange of such Convertible Securities, or in the case of Options for Convertible Securities, the exercise of such Options for Convertible Securities and the conversion or exchange of such Convertible Securities by

(y) the maximum number of shares of Common Stock (as set forth in the instrument relating thereto, without regard to any provision contained therein for a subsequent adjustment of such number) issuable upon the exercise of such Options or the conversion or exchange of such Convertible Securities.

(e) Adjustments for Stock Dividends, Subdivisions, Combinations, or Consolidations. If the Corporation pays a stock dividend on the Common Stock, or the outstanding shares of Common Stock are subdivided, combined or consolidated, by reclassification, stock split or otherwise, into a greater or lesser number of shares of Common Stock, the Series A Conversion Price in effect immediately prior to such dividend, subdivision, combination or consolidation shall, concurrently with the effectiveness of such dividend, subdivision, combination or consolidation, be proportionately adjusted.

(f) No Impairment. The Corporation will not, by amendment of its Certificate of Incorporation or through any reorganization, transfer of assets, merger, dissolution, issue or sale of securities or any other voluntary action, avoid or seek to avoid the observance or performance of any of the terms to be observed or performed hereunder by the Corporation but will at all times in good faith assist in the carrying out of all the provisions of this Section 3.2.3 and in the taking of all such action as may be necessary or appropriate in order to protect the conversion rights of the holders of the Series A Preferred against impairment.

(g) Notices of Record Date. If the Corporation shall propose at any time:

(i) to declare any dividend or distribution upon its Common Stock, whether in cash, property, stock or other securities, whether or not a regular cash dividend and whether or not out of earnings or earned surplus,

(ii) to offer for subscription pro rata to the holders of any class or series of its stock any additional shares of stock of any class or series or other rights,

(iii) to effect any reclassification or recapitalization of its Common Stock outstanding involving a change in the Common Stock; or

(iv) to merge with or into any other corporation (other than a merger in which the holders of the outstanding voting equity securities of the Corporation immediately prior to such merger hold more than 50% of the voting power of the surviving entity immediately following such merger), or sell, lease or convey all or substantially all its property or business, or to liquidate, dissolve or wind up;

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then, in connection with each such event, the Corporation shall send to the holders of the Series A Preferred:

(1) at least 20 days' prior written notice of the date on which a record shall be taken for such dividend, distribution or subscription rights (and specifying the date on which the holders of Common Stock shall be entitled thereto) or for determining rights to vote in respect of the matters referred to in subparagraphs (iii) and (iv) above; and

(2) in the case of the matters referred to in subparagraphs (iii) and (iv) above, at least 20 days' prior written notice of the date when the same shall take place (and specifying the date on which the holders of Common Stock shall be entitled to exchange their Common Stock for securities or other property deliverable upon the occurrence of such event).

Each such written notice shall be given by first class mail, postage prepaid, addressed to the holders of Series A Preferred shares at the address for each such holder as shown on the books of the Corporation.

(h) Recapitalization. If at any time or from time to time there is a recapitalization of the Common Stock (other than a subdivision, combination or merger or sale of assets transaction provided for elsewhere in this Section 3.2.3 or in Section 3.3.3) provision shall be made so that the holders of the Series A Preferred shall thereafter be entitled to receive upon conversion of the Series A Preferred the number of shares of stock or other securities or property of the Corporation to which a holder of Common Stock deliverable upon conversion of each share of such series would have been entitled on such recapitalization. In any such case, appropriate adjustment shall be made in the application of the provisions of this Section 3.2.3 with respect to the rights of the holders of the Series A Preferred after the recapitalization to the end that the provisions of this Section 3.2.3 (including adjustment of the Series A Conversion Price then in effect and the number of shares purchasable upon conversion of the Series A Preferred) shall be applicable after that event as nearly equivalent as may be practicable.

3.2.4 Voting Rights. Except as otherwise required by law and as provided in Section 3.2.5, the holders of Series A Preferred shall be entitled to notice of any stockholders' meeting and to vote with the Common Stock and any other series of Preferred Stock having the right to vote generally as a single class upon any matter submitted to the stockholders for a vote. Each holder of Series A Preferred shall have one vote for each full share of Common Stock into which its respective shares of Series A Preferred would be convertible on the record date for the vote.

3.2.5 Protective Provisions. In addition to any other rights provided by law and except as provided by law, so long as any Series A Preferred shall be outstanding, the Corporation shall not, without first obtaining the affirmative vote or written consent of the holders of a majority of the outstanding shares of Series A Preferred, voting as a separate class on an as-converted basis:

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(a) authorize or issue shares of any class of stock having any preference or priority as to voting, dividends or upon liquidation superior to or on a parity with any such preference or priority of the Series A Preferred, or authorize or issue shares of stock of any class or any bonds, debentures, notes or other obligations convertible into or exchangeable for, or having option rights to purchase, any shares of stock of the Corporation having any preference or priority as to voting, dividends or upon liquidation superior to or on a parity with any such preference or priority of the Series A Preferred;

(b) redeem or purchase any of the Common Stock; provided, however, that this restriction shall not apply to the repurchase of shares of Common Stock at the original cost paid for such shares (unless a repurchase price other than such cost is unanimously approved by the Board of Directors) from employees, officers, directors, consultants or other persons performing services for the Corporation upon the termination of the employment, consulting or other relationship between the Corporation and such persons;

(c) increase the total number of authorized shares of Series A Preferred;

(d) amend or repeal any provision of, or add any provision to, the Corporation's Certificate of Incorporation or Bylaws if such action would alter or change the preferences, rights, privileges or powers of, or the restrictions provided for the benefit of, the Series A Preferred so as to affect them adversely;

(e) consummate a sale of all or substantially all of the Corporation's assets or any transaction or series of related transactions
(including, without limitation, any reorganization, merger or consolidation) which would result in the holders of the outstanding voting equity securities of the Corporation immediately prior to such transaction holding less than 50% of the voting power of the surviving entity immediately following such transaction.

3.2.6 Status of Converted Stock. If any shares of Series A Preferred are converted into Common Stock pursuant to Section 3.2.3, the shares of Series A Preferred so converted shall be canceled and shall not be issuable by the Corporation, and the Certificate of Incorporation of the Corporation shall be appropriately amended to effect the corresponding reduction in the Corporation's authorized capital stock.

3.2.7 Residual Rights. All rights accruing to the outstanding shares of the Corporation not expressly provided for to the contrary herein shall be vested in the Common Stock.

3.3 Series B Preferred. A statement of the rights, preferences, privileges and restrictions granted to or imposed on the Series B Preferred and the holders thereof is as follows:

3.3.1 Dividends.

(a) The holders of the Series B Preferred, on a pari passu basis with the holders of any Parity Dividend Stock, shall be entitled to receive, out of any funds legally available therefor, dividends at the rate of $.06 per share, per annum, payable in preference and priority to any payment of any dividend on Common Stock or shares of any other class or series

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of the Corporation's capital stock ranking, as to dividends, junior to the Series B Preferred, when and as declared by the Board of Directors. The right to such dividends on the Series B Preferred shall not be cumulative, and no right shall accrue to holders of Series B Preferred by reason of the fact that dividends on such shares are not declared or paid in any prior year. After payment of such dividends to the holders of the Series B Preferred and any Parity Dividend Stock, any additional dividends declared shall be distributed among holders of shares of any other class or series of the Corporation's capital stock ranking, as to dividends, senior to the Common Stock, in accordance with the terms of such class or series, and finally among all holders of Series B Preferred, Parity Dividend Stock, Common Stock and shares of any other class or series of the Corporation's capital stock having dividend rights, pro rata as if all shares of Series B Preferred, Parity Dividend Stock and shares of such other class or series of the Corporation's capital stock that are convertible into or exchangeable for shares of Common Stock had been converted into or exchanged for Common Stock at such time and the dividends were being distributed in equal shares among all shares of Common Stock that would be outstanding in such case.

(b) No dividends shall be paid or declared and set apart for payment on any Parity Dividend Stock for any period unless all accrued but unpaid dividends have been, or contemporaneously are, paid or declared and set apart for such payment on the Series B Preferred. No full dividends shall be paid or declared and set apart for payment on the Series B Preferred for any period, no purchase, redemption or other acquisition of Parity Dividend Stock shall be made and no monies shall be paid or made available for a sinking fund for the purchase, redemption or other acquisition of any Series B Preferred or any Parity Dividend Stock unless all accrued but unpaid dividends have been, or contemporaneously are, paid or declared and set apart for payment on the Parity Dividend Stock for all dividend periods terminating on or prior to the date of payment of such dividends. When dividends are not paid in full upon the Series B Preferred and the Parity Dividend Stock, all dividends paid or declared and set apart for payment upon shares of Series B Preferred and Parity Dividend Stock shall be paid or declared and set apart for payment pro rata, so that the amount of dividends paid or declared and set apart for payment per share on the Series B Preferred and the Parity Dividend Stock shall in all cases bear to each other the same ratio that accrued and unpaid dividends per share on the shares of Series B Preferred and Parity Dividend Stock bear to each other.

(c) If the Corporation has declared but unpaid dividends outstanding immediately prior to, and in the event of, a conversion of the Series B Preferred (as provided in Section 3.3.3), the Corporation shall, subject to the availability of funds from which such dividends may lawfully be paid, at the option of each holder, pay in cash to each holder of Series B Preferred subject to conversion the full amount of any such dividends or allow such dividends to be converted into Common Stock in accordance with, and pursuant to the terms specified in, Section 3.3.3.

3.3.2 Liquidation Preference. The holders of Series B Preferred shall have a liquidation preference as follows:

(a) Relative Preferences. Upon any liquidation, dissolution or winding up of the Corporation, either voluntary or involuntary, the holders of the Series B Preferred shall be entitled to receive, on a pari passu basis with the holders of any Parity Liquidation Stock and prior and in preference to any distribution of any of the assets or surplus funds of the Corporation

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to the holders of the Common Stock or shares of any other class or series of the Corporation's capital stock ranking, as to liquidation rights, junior to the Series B Preferred, by reason of their ownership thereof, a liquidation preference in the amount of $1.00 per share (as adjusted for stock splits, stock dividends, recapitalizations and the like) for each share of Series B Preferred then held by them plus an amount equal to all declared but unpaid dividends on such shares of Series B Preferred. If, upon occurrence of such event, the assets and funds thus distributed among the holders of the Series B Preferred and the Parity Liquidation Stock are insufficient to permit the payment to the holders of the Series B Preferred the full preferential amounts to which they are entitled pursuant to this Section 3.3.2(a), then the entire assets and funds of the Corporation legally available for distribution shall be distributed ratably among the holders of the Series B Preferred and the Parity Liquidation Stock in proportion to the full liquidation preference to which such holder is entitled.

(b) Distribution. After payment has been made to the holders of the Series B Preferred and the Parity Liquidation Stock of the respective amounts to which they shall be entitled as provided in Section 3.3.2(a), the remaining assets of the Corporation available for distribution to stockholders shall be distributed among holders of shares of any other class or series of the Corporation's capital stock ranking, as to liquidation rights, senior to the Common Stock, in accordance with the terms of such class or series, and finally among the holders of Series B Preferred, Parity Liquidation Stock, Common Stock and shares of any other class or series of the Corporation's capital stock having liquidation rights, pro rata as if all shares of Series B Preferred, Parity Liquidation Stock and shares of such other class or series of the Corporation's capital stock that are convertible into or exchangeable for shares of Common Stock had been converted into Common Stock at such time and such assets were being distributed in equal shares among all shares of Common Stock that would be outstanding in such case.

3.3.3 Conversion. The holders of the Series B Preferred shall have conversion rights as follows:

(a) Right to Convert. Each share of Series B Preferred shall be convertible, at the option of the holder thereof, at any time after the issuance of such share, into such number of fully paid and nonassessable shares of Common Stock as is determined by dividing $1.00 by the then applicable Series B Conversion Price (as defined below), determined as hereinafter provided. The price at which shares of Common Stock shall be deliverable upon conversion of the Series B Preferred ("Series B Conversion Price") shall initially be $1.00 per share of Common Stock. The initial Series B Conversion Price shall be subject to adjustment as hereinafter provided.

(b) Automatic Conversion. Each share of Series B Preferred shall automatically be converted into shares of Common Stock at the then effective Series B Conversion Price, as applicable, (i) upon the effectiveness of a firm commitment underwritten public offering pursuant to an effective registration statement under the Securities Act of 1933, as amended, covering the offer and sale of Common Stock for the account of the Corporation to the public at a price per share of at least $1.50 (as adjusted for stock splits, reverse stock splits and the like) and an aggregate offering price to the public of not less than $5,000,000, (ii) upon the affirmative vote of the holders of a majority of the shares of Series B Preferred, voting as a

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single class, outstanding at the time of such vote or (iii) upon the closing of an underwritten public offering pursuant to approval of an application to list the Corporation's Common Stock on the Neuer Markt of the Frankfurt Stock Exchange. In the event of a public offering described in clauses (i) or (iii) of the preceding sentence, the person(s) entitled to receive the Common Stock issuable upon such conversion of Series B Preferred shall not be deemed to have converted such Series B Preferred until immediately prior to the closing of such public offering.

(c) Mechanics of Conversion. No fractional shares of Common Stock shall be issued upon conversion of Series B Preferred. In lieu of any fractional share to which a holder would otherwise be entitled, the Corporation shall pay cash equal to such fraction multiplied by the per share fair market value of the Common Stock as determined by the Board of Directors. Before any holder of Series B Preferred shall be entitled to convert the same into full shares of Common Stock, he shall surrender the certificate or certificates therefor, duly endorsed, at the office of the Corporation or of any transfer agent for the Series B Preferred, and shall give written notice to the Corporation at such office that he elects to convert the same. Such notice shall also state whether the holder elects, pursuant to Section 3.3.1, to receive declared but unpaid dividends on the Series B Preferred proposed to be converted in cash, or to convert such dividends into shares of Common Stock at their fair market value as determined by the Board of Directors. The Corporation shall, as soon as practicable thereafter, issue and deliver at such office to such holder of Series B Preferred, a certificate or certificates for the number of shares of Common Stock to which he shall be entitled as aforesaid and a check payable to the holder in the amount of any cash amounts payable as the result of a conversion into a fractional share of Common Stock, and any declared but unpaid dividends on the converted Series B Preferred which the holder elected to receive in cash. Such conversion shall be deemed to have been made immediately prior to the close of business on the date of such surrender of the shares of Series B Preferred to be converted, and the person or persons entitled to receive the shares of Common Stock issuable upon such conversion shall be treated for all purposes as the record holder or holders of such shares of Common Stock on such date. If the conversion is in connection with an underwritten public offering of securities as described in clauses (i) or (iii) of the preceding paragraph, the conversion shall be conditioned upon the closing of such public offering, in which event the person(s) entitled to receive the Common Stock issuable upon such conversion of the Series B Preferred shall not be deemed to have converted such Series B Preferred until immediately prior to such closing.

(d) Adjustments to Series B Conversion Price for Diluting Issues.

(i) No Adjustment of Series B Conversion Price. No adjustment in the Series B Conversion Price shall be made in respect of the issuance of Additional Shares of Common Stock unless the consideration per share for an Additional Share of Common Stock issued or deemed to be issued by the Corporation or ZLand California is less than the Series B Conversion Price in effect on the date of, and immediately prior to such issue. No adjustment in the Series B Conversion Price pursuant to Section 3.3.3(d)(iii) shall be made as a result of any stock dividend or subdivision which causes an adjustment in the Series B Conversion Price pursuant to Section 3.3.3(e) below.

(ii) Deemed Issue of Additional Shares of Common Stock. Subject to Section 3.2.3(d)(i)(5), if the Corporation at any time or from time to time after the

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Series B Original Issue Date issues any Options or Convertible Securities or fixes a record date for the determination of holders of any class of securities entitled to receive any such Options or Convertible Securities, then the maximum number of shares (as set forth in the instrument relating thereto without regard to any provisions contained therein for a subsequent adjustment of such number) of Common Stock issuable upon the exercise of such Options or, in the case of Convertible Securities and Options therefor, the conversion or exchange of such Convertible Securities, shall be deemed to be Additional Shares of Common Stock issued as of the time of such issue or, in case such a record date shall have been fixed, as of the close of business on such record date, provided that Additional Shares of Common Stock shall not be deemed to have been issued with respect to the Series B Preferred unless the consideration per share (determined pursuant to Section 3.3.3(d)(iv)) of such Additional Shares of Common Stock would be less than the Series B Conversion Price in effect on the date of and immediately prior to such issue, or such record date, as the case may be, and provided further that in any case in which Additional Shares of Common Stock are deemed to be issued:

(A) no further adjustment in the Series B Conversion Price shall be made upon the subsequent issue of Convertible Securities or shares of Common Stock upon the exercise of such Options or conversion or exchange of such Convertible Securities;

(B) if such Options or Convertible Securities by their terms provide, with the passage of time or otherwise, for any increase or decrease in the consideration payable to the Corporation, or increase or decrease in the number of shares of Common Stock issuable, upon the exercise, conversion or exchange thereof, the Series B Conversion Price, computed upon the original issue thereof (or upon the occurrence of a record date with respect thereto), and any subsequent adjustments based thereon, shall, upon any such increase or decrease becoming effective, be recomputed to reflect such increase or decrease insofar as it affects such Options or the rights of conversion or exchange under such Convertible Securities; and

(C) on the expiration or cancellation of any Options or the termination of the right to convert or exchange any Convertible Securities which have not been exercised, if the Series B Conversion Price has been adjusted upon the original issuance thereof or has been subsequently adjusted pursuant to clause (B) above, the Series B Conversion Price shall be recomputed as if:

(1) in the case of Convertible Securities or Options to purchase Common Stock, the only Additional Shares of Common Stock issued were shares of Common Stock, if any, actually issued upon the exercise of such Options or the conversion or exchange of such Convertible Securities, and the consideration received therefor was the consideration actually received by the Corporation for the issue of all such Options, whether or not exercised, plus the consideration actually received by the Corporation upon such exercise, or for the issue of all such Convertible Securities which were actually converted or exchanged plus the consideration actually received by the Corporation upon such conversion or exchange, if any, and

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(2) in the case of Options to purchase Convertible Securities, only the Convertible Securities, if any, actually issued upon the exercise thereof were issued at the time of issue of such Options and the consideration received by the Corporation for the Additional Shares of Common Stock deemed to have been then issued was the consideration actually received by the Corporation for the issue of all such Options, whether or not exercised, plus the consideration deemed to have been received by the Corporation upon the issue of the Convertible Securities with respect to which such Options were actually exercised;

(D) no readjustment pursuant to clauses (B) and (C) above shall have the effect of increasing the Series B Conversion Price to an amount which exceeds the lower of (i) the Series B Conversion Price on the original adjustment date, or (ii) the Series B Conversion Price that would have resulted from any issuance of Additional Shares of Common Stock between the original adjustment date and such readjustment date.

(iii) Adjustment of Series B Conversion Price Upon Issuance of Additional Shares of Common Stock. If after the Series B Original Issue Date Additional Shares of Common Stock (including Additional Shares of Common Stock deemed to be issued pursuant to Section 3.3.3(d)(ii)) are issued without consideration or for a consideration per share less than the Series B Conversion Price in effect on the date of and immediately prior to such issue, then and in such event, the Series B Conversion Price shall be reduced, concurrently with such issue, to a price (calculated to the nearest cent) determined by multiplying the Series B Conversion Price by a fraction, the numerator of which shall be the number of shares of Common Stock outstanding immediately prior to such issue plus the number of shares of Common Stock which the aggregate consideration received for the total number of Additional Shares of Common Stock so issued would purchase at such Series B Conversion Price; and the denominator of which shall be the number of shares of Common Stock outstanding immediately prior to such issue plus the number of such Additional Shares of Common Stock so issued; and provided further that, for the purposes of this Section 3.3.3(d)(iii), all shares of Common Stock issuable upon conversion of outstanding Convertible Securities, Options and the Series B Preferred shall be deemed to be outstanding, and immediately after any Additional Shares of Common Stock are deemed issued pursuant to Section 3.3.3(d)(ii), such Additional Shares of Common Stock shall be deemed to be outstanding.

(iv) Determination of Consideration. For purposes of this Section 3.3.3(d) the consideration received by the Corporation for the issue of any Additional Shares of Common Stock shall be computed as follows:

(1) Cash and Property. Such consideration shall:

(A) insofar as it consists of cash, be computed at the aggregate amount of cash received by the Corporation;

(B) insofar as it consists of securities (i) if the securities are then traded on a national securities exchange, the Nasdaq Stock Market or a similar national quotation system (or, if the securities are not traded on a national securities exchange, the Nasdaq Stock Market or a similar national quotation system but are traded on an

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internationally recognized exchange), then the value shall be computed based on the average of the closing prices of the securities on such exchange or system over the 30-day period ending three days prior to receipt by the Corporation,
(ii) if the securities are actively traded over-the-counter, then the value shall be computed based on the average of the closing bid prices over the 30-day period ending three days prior to the receipt by the Corporation, and (iii) if there is no active public market, then the value shall be computed based on the fair market value thereof on the date of receipt by the Corporation, as determined in good faith by the Board of Directors of the Corporation;

(C) insofar as it consists of property other than cash and securities, be computed at the fair value thereof at the time of such issue, as determined in good faith by the Board of Directors; and

(D) if Additional Shares of Common Stock are issued together with other shares or securities or other assets of the Corporation for consideration which covers both, be the proportion of such consideration so received, computed as provided in paragraphs (A), (B) and (C) above, as determined in good faith by the Board of Directors.

(2) Options and Convertible Securities. The consideration per share received by the Corporation for Additional Shares of Common Stock deemed to have been issued pursuant to Section 3.3.3(d)(ii), relating to Options and Convertible Securities, shall be determined by dividing

(x) the total amount, if any, received or receivable by the Corporation as consideration for the issue of such Options or Convertible Securities, plus the minimum aggregate amount of additional consideration (as set forth in the instruments relating thereto, without regard to any provision contained therein for a subsequent adjustment of such consideration) payable to the Corporation upon the exercise of such Options or the conversion or exchange of such Convertible Securities, or in the case of Options for Convertible Securities, the exercise of such Options for Convertible Securities and the conversion or exchange of such Convertible Securities by

(y) the maximum number of shares of Common Stock (as set forth in the instrument relating thereto, without regard to any provision contained therein for a subsequent adjustment of such number) issuable upon the exercise of such Options or the conversion or exchange of such Convertible Securities.

(e) Adjustments for Stock Dividends, Subdivisions, Combinations, or Consolidations. If the Corporation pays a stock dividend on the Common Stock, or the outstanding shares of Common Stock are subdivided, combined or consolidated, by reclassification, stock split or otherwise, into a greater or lesser number of shares of Common Stock, the Series B Conversion Price in effect immediately prior to such dividend, subdivision, combination or consolidation shall, concurrently with the effectiveness of such dividend, subdivision, combination or consolidation, be proportionately adjusted.

(f) No Impairment. The Corporation will not, by amendment of its Certificate of Incorporation or through any reorganization, transfer of assets, merger, dissolution,

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issue or sale of securities or any other voluntary action, avoid or seek to avoid the observance or performance of any of the terms to be observed or performed hereunder by the Corporation but will at all times in good faith assist in the carrying out of all the provisions of this Section 3.3.3 and in the taking of all such action as may be necessary or appropriate in order to protect the conversion rights of the holders of the Series B Preferred against impairment.

(g) Notices of Record Date. If the Corporation proposes at any time:

(i) to declare any dividend or distribution upon its Common Stock, whether in cash, property, stock or other securities, whether or not a regular cash dividend and whether or not out of earnings or earned surplus;

(ii) to offer for subscription pro rata to the holders of any class or series of its stock any additional shares of stock of any class or series or other rights;

(iii) to effect any reclassification or recapitalization of its Common Stock outstanding involving a change in the Common Stock; or

(iv) to merge with or into any other corporation (other than a merger in which the holders of the outstanding voting equity securities of the Corporation immediately prior to such merger hold more than 50% of the voting power of the surviving entity immediately following such merger), or sell, lease or convey all or substantially all its property or business, or to liquidate, dissolve or wind up;

then, in connection with each such event, the Corporation shall send to the holders of the Series B Preferred:

(1) at least 20 days' prior written notice of the date on which a record shall be taken for such dividend, distribution or subscription rights (and specifying the date on which the holders of Common Stock shall be entitled thereto) or for determining rights to vote in respect of the matters referred to in paragraphs (iii) and (iv) above; and

(2) in the case of the matters referred to in paragraphs (iii) and (iv) above, at least 20 days' prior written notice of the date when the same shall take place (and specifying the date on which the holders of Common Stock shall be entitled to exchange their Common Stock for securities or other property deliverable upon the occurrence of such event).

Each such written notice shall be given by first class mail, postage prepaid, addressed to the holders of Series B Preferred shares at the address for each such holder as shown on the books of the Corporation.

(h) Recapitalization. If at any time or from time to time there is a recapitalization of the Common Stock (other than a subdivision, combination or merger or sale of assets transaction provided for elsewhere in this Section 3.3.3 or in Section 3.2.3) provision shall be made so that the holders of the Series B Preferred shall thereafter be entitled to receive upon conversion of the Series B Preferred the number of shares of stock or other securities or

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property of the Corporation to which a holder of Common Stock deliverable upon conversion of each share of such series would have been entitled on such recapitalization. In any such case, appropriate adjustment shall be made in the application of the provisions of this Section 3.3.3 with respect to the rights of the holders of the Series B Preferred after the recapitalization to the end that the provisions of this Section 3.3.3 (including adjustment of the Series B Conversion Price then in effect and the number of shares purchasable upon conversion of the Series B Preferred) shall be applicable after that event as nearly equivalent as may be practicable.

3.3.4 Voting Rights. Except as otherwise required by law and as provided in Section 3.3.5, the holders of Series B Preferred and the holders of Common Stock shall be entitled to notice of any stockholders' meeting and to vote with the Common Stock and any other series of Preferred Stock having the right to vote generally as a single class upon any matter submitted to the stockholders for a vote. Each holder of Series B Preferred shall have one vote for each full share of Common Stock into which its respective shares of Series B Preferred would be convertible on the record date for the vote.

3.3.5 Protective Provisions. In addition to any other rights provided by law and except as provided by law, so long as any Series B Preferred shall be outstanding, the Corporation shall not, without first obtaining the affirmative vote or written consent of the holders of a majority of the outstanding shares of Series B Preferred, voting as a separate class on an as-converted basis:

(a) authorize or issue shares of any class of stock having any preference or priority as to voting, dividends or upon liquidation superior to or on a parity with any such preference or priority of the Series B Preferred, or authorize or issue shares of stock of any class of any bonds, debentures, notes or other obligations convertible into or exchangeable for, or having option rights to purchase, any shares of stock of the Corporation having any preference or priority as to voting, dividends or upon liquidation superior to or on a parity with any such preference or priority of the Series B Preferred;

(b) redeem or purchase any of the Common Stock; provided, however, that this restriction shall not apply to the repurchase of shares of Common Stock at the original cost paid for such shares (unless a repurchase price other than such cost is unanimously approved by the Board of Directors) from employees, officers, directors, consultants or other persons performing services for the Corporation upon the termination of the employment, consulting or other relationship between the Corporation and such persons;

(c) increase the total number of authorized shares of Series B Preferred;

(d) amend or repeal any provision of, or add any provision to, the Corporation's Certificate of Incorporation or Bylaws if such action would alter or change the preferences, rights, privileges or powers of, or the restrictions provided for the benefit of, the Series B Preferred so as to alter them adversely; or

(e) consummate a sale of all or substantially all of the Corporation's assets or any transaction or series of related transactions (including, without limitation, any

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reorganization, merger or consolidation) which would result in the holders of the outstanding voting equity securities of the Corporation immediately prior to such transaction holding less than 50% of the voting power of the surviving entity immediately following such transaction.

3.3.6 Status of Converted Stock. If any shares of Series B Preferred are converted into Common Stock pursuant to Section 3.3.3, the shares of Series B Preferred so converted shall be canceled and shall not be issuable by the Corporation, and the Certificate of Incorporation of the Corporation shall be appropriately amended to effect the corresponding reduction in the Corporation's authorized capital stock.

3.3.7 Residual Rights. All rights accruing to the outstanding shares of the Corporation not expressly provided for to the contrary herein shall be vested in the Common Stock.

3.4 Series C Preferred. A statement of the rights, preferences, privileges and restrictions granted to or imposed on the Series C Preferred and the holders thereof is as follows:

3.4.1 Dividends. The holders of Series C Preferred shall have dividend rights as follows:

(a) The holders of the Series C Preferred, on a pari passu basis with the holders of any Parity Dividend Stock, shall be entitled to receive, out of any funds legally available therefor, dividends at the rate of $.27 per share, per annum, payable in preference and priority to any payment of any dividend on Common Stock or shares of any other class or series of the Corporation's capital stock ranking, as to dividends, junior to the Series C Preferred, when and as declared by the Board of Directors. The right to such dividends on the Series C Preferred shall not be cumulative, and no right shall accrue to holders of Series C Preferred by reason of the fact that dividends on such shares are not declared or paid in any prior year. After payment of such dividends to the holders of the Series C Preferred and any Parity Dividend Stock, any additional dividends declared shall be distributed among holders of shares of any other class or series of the Corporation's capital stock ranking, as to dividends, senior to Common Stock, in accordance with the terms of such class or series, and finally among all holders of Series C Preferred, Parity Dividend Stock, Common Stock and shares of any other class or series of the Corporation's capital stock having dividend rights, pro rata as if all shares of Series C Preferred, Parity Dividend Stock and shares of such other class or series of the Corporation's capital stock that are convertible into or exchangeable for shares of Common Stock had been converted into or exchanged for Common Stock at such time and the dividends were being distributed in equal shares among all shares of Common Stock that would be outstanding in such case.

(b) No dividends shall be paid or declared and set apart for payment on any Parity Dividend Stock for any period unless all accrued but unpaid dividends have been, or contemporaneously are, paid or declared and set apart for such payment on the Series C Preferred. No full dividends shall be paid or declared and set apart for payment on the Series C Preferred for any period, no purchase, redemption or other acquisition of Parity Dividend Stock shall be made and no monies shall be paid or made available for a sinking fund for the purchase, redemption or other acquisition of any Series C Preferred or any Parity Dividend Stock unless all accrued but unpaid dividends have been, or contemporaneously are, paid or declared and set

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apart for payment on the Parity Dividend Stock for all dividend periods terminating on or prior to the date of payment of such dividends. When dividends are not paid in full upon the Series C Preferred and the Parity Dividend Stock, all dividends paid or declared and set apart for payment upon shares of Series C Preferred and Parity Dividend Stock shall be paid or declared and set apart for payment pro rata, so that the amount of dividends paid or declared and set apart for payment per share on the Series C Preferred and the Parity Dividend Stock shall in all cases bear to each other the same ratio that accrued and unpaid dividends per share on the shares of Series C Preferred and the Parity Dividend Stock bear to each other.

(c) If the Corporation has declared but unpaid dividends outstanding immediately prior to, and in the event of, a conversion of the Series C Preferred (as provided in Section 3.4.3), the Corporation shall, subject to the availability of funds from which such dividends may lawfully be paid, at the option of each holder, pay in cash to each holder of Series C Preferred subject to conversion the full amount of any such dividends or allow such dividends to be converted into Common Stock in accordance with, and pursuant to the terms specified in, Section 3.4.3.

3.4.2 Liquidation Preference. The holders of Series C Preferred shall have a liquidation preference as follows:

(a) Relative Preferences. Upon any liquidation, dissolution or winding up of the Corporation, either voluntary or involuntary, the holders of the Series C Preferred shall be entitled to receive, on a pari passu basis with holders of any Parity Liquidation Stock and prior and in preference to any distribution of any of the assets or surplus funds of the Corporation to the holders of the Common Stock or shares of any other class or series of the Corporation's capital stock ranking, as to liquidation rights, junior to the Series C Preferred, by reason of their ownership thereof, the amount of $4.50 per share (as adjusted for stock splits, stock dividends, recapitalizations and the like) for each share of Series C Preferred then held by them plus an amount equal to all declared but unpaid dividends on such shares of Series C Preferred. If, upon occurrence of such event, the assets and funds thus distributed among the holders of the Series C Preferred and the Parity Liquidation Stock are insufficient to permit the payment to the holders of the Series C Preferred the full preferential amounts to which they are entitled pursuant to this Section 3.4.2(a), then the entire assets and funds of the Corporation legally available for distribution shall be distributed ratably among the holders of the Series C Preferred and the Parity Liquidation Stock in proportion to the full liquidation preference to which such holder is entitled.

(b) Distribution. After payment has been made to the holders of the Series C Preferred and the Parity Liquidation Stock of the respective amounts to which they shall be entitled as provided in Section 3.4.2(a), the remaining assets of the Corporation available for distribution to stockholders shall be distributed among holders of shares of any other class or series of the Corporation's capital stock ranking, as to liquidation rights, senior to the Common Stock, in accordance with the terms of such class or series, and finally among the holders of Series C Preferred, Parity Liquidation Stock, Common Stock and shares of any other class or series of the Corporation's capital stock having liquidation rights, pro rata as if all shares of Series C Preferred, Parity Liquidation Stock and shares of such other class or series of the Corporation's capital stock that are convertible into or exchangeable for shares of Common

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Stock had been converted into or exchanged for Common Stock at such time and such assets were being distributed in equal shares among all shares of Common Stock that would be outstanding in such case.

3.4.3 Conversion. The holders of the Series C Preferred shall have conversion rights as follows:

(a) Right to Convert. Each share of Series C Preferred shall be convertible, at the option of the holder thereof, at any time after the issuance of such share, into such number of fully paid and nonassessable shares of Common Stock as is determined by dividing $4.50 by the then applicable Series C Conversion Price (as defined below), determined as hereinafter provided. The price at which shares of Common Stock shall be deliverable upon conversion of the Series C Preferred ("Series C Conversion Price") shall initially be $4.50 per share of Common Stock. The initial Series C Conversion Price shall be subject to adjustment as hereinafter provided.

(b) Automatic Conversion. Each share of Series C Preferred shall automatically be converted into shares of Common Stock at the then effective Series C Conversion Price, as applicable, (i) upon the closing of a firm commitment underwritten public offering of Common Stock for the account of the Corporation to the public at a price per share of at least $4.50 (as adjusted for stock splits, reverse stock splits and the like) and an aggregate offering price to the public of not less than $10,000,000 and net proceeds to the Corporation of at least $8,000,000 or (ii) upon the affirmative vote of the holders of at least 2/3 (66.67%) of the shares of Series C Preferred, voting as a single class, outstanding at the time of such vote. In the event of an offering described in clause (i) of the preceding sentence, the person(s) entitled to receive the Common Stock issuable upon such conversion of Series C Preferred shall not be deemed to have converted such Series C Preferred until immediately prior to the closing of such underwritten public offering.

(c) Mechanics of Conversion. No fractional shares of Common Stock shall be issued upon conversion of Series C Preferred. In lieu of any fractional share to which a holder would otherwise be entitled, the Corporation shall pay cash equal to such fraction multiplied by the fair market value of the Common Stock as determined by the Board of Directors. Before any holder of Series C Preferred shall be entitled to convert the same into full shares of Common Stock, he shall surrender the certificate or certificates therefor, duly endorsed, at the office of the Corporation or of any transfer agent for the Series C Preferred, and shall give written notice to the Corporation at such office that he elects to convert the same. Such notice shall also state whether the holder elects, pursuant to Section 3.4.1, to receive declared but unpaid dividends on the Series C Preferred proposed to be converted in cash, or to convert such dividends into shares of Common Stock at their fair market value as determined by the Board of Directors. The Corporation shall, as soon as practicable thereafter, issue and deliver at such office to such holder of Series C Preferred, a certificate or certificates for the number of shares of Common Stock to which he shall be entitled as aforesaid and a check payable to the holder in the amount of any cash amounts payable as the result of a conversion into a fractional share of Common Stock, and any declared but unpaid dividends on the converted Series C Preferred which the holder elected to receive in cash. Such conversion shall be deemed to have been made immediately prior to the close of business on the date of such surrender of the shares of Series C

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Preferred to be converted, and the person or persons entitled to receive the shares of Common Stock issuable upon such conversion shall be treated for all purposes as the record holder or holders of such shares of Common Stock on such date. If the conversion is in connection with an underwritten public offering of securities, the conversion shall be conditioned upon the closing of such public offering, in which event the person(s) entitled to receive the Common Stock issuable upon such conversion of the Series C Preferred shall not be deemed to have converted such Series C Preferred until immediately prior to such closing.

(d) Adjustments to Series C Conversion Price for Diluting Issues.

(i) Special Definitions. For purposes of this
Section 3.4.3, the following definitions shall apply.

(1) "Options" means rights, options or warrants to subscribe for, purchase or otherwise acquire either Common Stock or Convertible Securities.

(2) "Convertible Securities" means any evidences of indebtedness, shares (other than Common Stock, the Series A Preferred, the Series B Preferred and the Series C Preferred) or other securities convertible into or exchangeable for Common Stock.

(3) "Original Issue Date" means the date on which the first share of Series C Preferred was first issued.

(4) "Additional Shares of Common Stock" means all shares of Common Stock issued (or, pursuant to Section 3.4.3(d)(iii), deemed to be issued) by the Corporation other than shares of Common Stock issued or issuable:

(A) upon conversion of shares of the Series A Preferred, the Series B Preferred or the Series C Preferred;

(B) to officers or employees or directors of, or consultants to, the Corporation pursuant to a stock grant, option plan or purchase plan or other employee stock incentive program (collectively, the "Plans") approved by the Board of Directors;

(C) as a dividend or distribution on the Series A Preferred, the Series B Preferred or the Series C Preferred;

(D) upon exercise or conversion of warrants to purchase shares of stock of the Corporation issued in connection with equipment lease financing transactions, bank financing transactions or real estate leasing transactions approved by the Board of Directors, where the issuance of such warrants is not principally for the purpose of raising additional equity capital for the Corporation;

(E) upon exercise of warrants to purchase Common Stock of the Corporation and upon conversion of notes convertible into Common Stock or any series of Preferred Stock of the Corporation outstanding on the Original Issue Date;

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(F) by way of dividend or other distribution on shares of Common Stock excluded from the definition of Additional Shares of Common Stock by the foregoing clauses (A), (B), (C), (D) and (E) or on shares of Common Stock so excluded; and

(G) pursuant to any transaction effective after the Original Issue Date and with respect to which the holders of a majority of the then outstanding Series C Preferred consent in writing to the waiver of the adjustment provision of this Section 3.4.3(d)(i)(4).

(ii) No Adjustment of Series C Conversion Price. No adjustment in the Series C Conversion Price shall be made in respect of the issuance of Additional Shares of Common Stock unless the consideration per share for an Additional Share of Common Stock issued or deemed to be issued by the Corporation is less than the Series C Conversion Price in effect on the date of, and immediately prior to such issue. No adjustment in the Series C Conversion Price pursuant to Section 3.4.3(d)(iv) shall be made as a result of any stock dividend or subdivision which causes an adjustment in the Series C Conversion Price pursuant to Section 3.4.3(e).

(iii) Deemed Issue of Additional Shares of Common Stock. Subject to Section 3.4.3(d)(i)(4), if the Corporation at any time or from time to time after the Original Issue Date issues any Options or Convertible Securities or fixes a record date for the determination of holders of any class of securities entitled to receive any such Options or Convertible Securities, then the maximum number of shares (as set forth in the instrument relating thereto without regard to any provisions contained therein for a subsequent adjustment of such number) of Common Stock issuable upon the exercise of such Options or, in the case of Convertible Securities and Options therefor, the conversion or exchange of such Convertible Securities, shall be deemed to be Additional Shares of Common Stock issued as of the time of such issue or, in case such a record date shall have been fixed, as of the close of business on such record date, provided that Additional Shares of Common Stock shall not be deemed to have been issued with respect to the Series C Preferred unless the consideration per share (determined pursuant to Section 3.4.3(d)(v) of such Additional Shares of Common Stock would be less than the Series C Conversion Price in effect on the date of and immediately prior to such issue, or such record date, as the case may be, and provided further that in any case in which Additional Shares of Common Stock are deemed to be issued:

(A) no further adjustment in the Series C Conversion Price shall be made upon the subsequent issue of Convertible Securities or shares of Common Stock upon the exercise of such Options or conversion or exchange of such Convertible Securities;

(B) if such Options or Convertible Securities by their terms provide, with the passage of time or otherwise, for any increase or decrease in the consideration payable to the Corporation, or increase or decrease in the number of shares of Common Stock issuable, upon the exercise, conversion or exchange thereof, the Series C Conversion Price, computed upon the original issue thereof (or upon the occurrence of a record date with respect thereto), and any subsequent adjustments based thereon, shall, upon any such

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increase or decrease becoming effective, be recomputed to reflect such increase or decrease insofar as it affects such Options or the rights of conversion or exchange under such Convertible Securities; and

(C) on the expiration or cancellation of any Options or the termination of the right to convert or exchange any Convertible Securities which shall have not been exercised, if the Series C Conversion Price shall have been adjusted upon the original issuance thereof or shall have been subsequently adjusted pursuant to clause (ii) above, the Series C Conversion Price shall be recomputed as if:

(1) in the case of Convertible Securities or Options to purchase Common Stock, the only Additional Shares of Common Stock issued were shares of Common, if any, actually issued upon the exercise of such Options or the conversion or exchange of such Convertible Securities, and the consideration received therefor was the consideration actually received by the Corporation for the issue of all such Options, whether or not exercised, plus the consideration actually received by the Corporation upon such exercise, or for the issue of all such Convertible Securities which were actually converted or exchanged plus the consideration actually received by the Corporation upon such conversion or exchange, if any, and

(2) in the case of Options to purchase Convertible Securities, only the Convertible Securities, if any, actually issued upon the exercise thereof were issued at the time of issue of such Options and the consideration received by the Corporation for the Additional Shares of Common Stock deemed to have been then issued was the consideration actually received by the Corporation for the issue of all such Options, whether or not exercised, plus the consideration deemed to have been received by the Corporation upon the issue of the Convertible Securities with respect to which such Options were actually exercised;

(D) no readjustment pursuant to clauses (B) and (C) above shall have the effect of increasing the Series C Conversion Price to an amount which exceeds the lower of (i) the Series C Conversion Price on the original adjustment date, or (ii) the Series C Conversion Price that would have resulted from any issuance of Additional Shares of Common Stock between the original adjustment date and such readjustment date.

(iv) Adjustment of Series C Conversion Price Upon Issuance of Additional Shares of Common Stock. If, after the Original Issue Date, Additional Shares of Common Stock (including Additional Shares of Common Stock deemed to be issued pursuant to Section 3.4.3(d)(iii)) are issued without consideration or for a consideration per share less than the Series C Conversion Price in effect on the date of and immediately prior to such issue, then and in such event, the Series C Conversion Price shall be reduced, concurrently with such issue, to a price (calculated to the nearest cent) determined by multiplying the Series C Conversion Price by a fraction, the numerator of which shall be the number of shares of Common Stock outstanding immediately prior to such issue plus the number of shares of Common Stock which the aggregate consideration received by the Corporation for the total number of Additional Shares of Common Stock so issued would purchase at such Series C Conversion Price; and the denominator of which shall be the number of shares of Common Stock outstanding immediately

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prior to such issue plus the number of such Additional Shares of Common Stock so issued; and provided further that, for the purposes of this Section 3.4.3(d)(iv), all shares of Common Stock issuable upon conversion of outstanding Convertible Securities, Options and the Series C Preferred shall be deemed to be outstanding, and immediately after any Additional Shares of Common Stock are deemed issued pursuant to Section 3.4.3(d)(iii), such Additional Shares of Common Stock shall be deemed to be outstanding.

(v) Determination of Consideration. For purposes of this Section 5.4, the consideration received by the Corporation for the issue of any Additional Shares of Common stock shall be computed as follows:

(1) Cash and Property. Such consideration shall:

(A) insofar as it consists of cash, be computed at the aggregate amount of cash received by the Corporation;

(B) insofar as it consists of securities (i) if the securities are then traded on a national securities exchange, the Nasdaq Stock Market or a similar national quotation system (or, if the securities are not traded on a national securities exchange, the Nasdaq Stock Market or a similar national quotation system but are traded on an internationally recognized exchange), then the value shall be computed based on the average of the closing prices of the securities on such exchange or system over the 30-day period ending three days prior to receipt by the Corporation,
(ii) if the securities are actively traded over-the-counter, then the value shall be computed based on the average of the closing bid prices over the 30-day period ending three days prior to the receipt by the Corporation, and (iii) if there is no active public market, then the value shall be computed based on the fair market value thereof on the date of receipt by the Corporation, as determined in good faith by the Board of Directors of the Corporation;

(C) insofar as it consists of property other than cash and securities, be computed at the fair value thereof at the time of such issue, as determined in good faith by the Board of Directors; and

(D) if Additional Shares of Common Stock are issued together with other shares or securities or other assets of the Corporation for consideration which covers both, be the proportion of such consideration so received, computed as provided in paragraphs (A), (B) and (C) above, as determined in good faith by the Board of Directors.

(2) Options and Convertible Securities. The consideration per share received by the Corporation for Additional Shares of Common Stock deemed to have been issued pursuant to Section 3.4.3(d)(iii), relating to Options and Convertible Securities, shall be determined by dividing

(x) the total amount, if any, received or receivable by the Corporation as consideration for the issue of such Options or Convertible Securities, plus the minimum aggregate amount of additional consideration (as set forth in the instruments relating thereto, without regard to any provision contained therein for a subsequent adjustment of such consideration) payable to the Corporation upon the exercise of such Options

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or the conversion or exchange of such Convertible Securities, or in the case of Options for Convertible Securities, the exercise of such Options for Convertible Securities and the conversion or exchange of such Convertible Securities by

(y) the maximum number of shares of Common Stock (as set forth in the instrument relating thereto, without regard to any provision contained therein for a subsequent adjustment of such number) issuable upon the exercise of such Options or the conversion or exchange of such Convertible Securities.

(e) Adjustments for Stock Dividends, Subdivisions, Combinations, or Consolidations. If the Corporation pays a stock dividend on the Common Stock, or the outstanding shares of Common Stock are subdivided, combined or consolidated, by reclassification, stock split or otherwise, into a greater or lesser number of shares of Common Stock, the Series C Conversion Price in effect immediately prior to such dividend, subdivision, combination or consolidation shall, concurrently with the effectiveness of such dividend, subdivision, combination or consolidation, be proportionately adjusted.

(f) No Impairment. The Corporation will not, by amendment of its Certificate of Incorporation or through any reorganization, transfer of assets, merger, dissolution, issue or sale of securities or any other voluntary action, avoid or seek to avoid the observance or performance of any of the terms to be observed or performed hereunder by the Corporation but will at all times in good faith assist in the carrying out of all the provisions of this Section 3.4.3 and in the taking of all such action as may be necessary or appropriate in order to protect the conversion rights of the holders of the Series C Preferred against impairment.

(g) Notices of Record Date. If the Corporation proposes at any time:

(i) to declare any dividend or distribution upon its Common Stock, whether in cash, property, stock or other securities, whether or not a regular cash dividend and whether or not out of earnings or earned surplus;

(ii) to offer for subscription pro rata to the holders of any class or series of its stock any additional shares of stock of any class or series or other rights;

(iii) to effect any reclassification or recapitalization of its Common Stock outstanding involving a change in the Common Stock; or

(iv) to merge with or into any other corporation (other than a merger in which the holders of the outstanding voting equity securities of the Corporation immediately prior to such merger hold more than 50% of the voting power of the surviving entity immediately following such merger), or sell, lease or convey all or substantially all its property or business, or to liquidate, dissolve or wind up;

then, in connection with each such event, the Corporation shall send to the holders of the Series C Preferred:

(1) at least 20 days' prior written notice of the date on which a record shall be taken for such dividend, distribution or subscription rights (and

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specifying the date on which the holders of Common Stock shall be entitled thereto) or for determining rights to vote in respect of the matters referred to in paragraphs (c) and (d) above; and

(2) in the case of the matters referred to in paragraphs (c) and (d) above, at least 20 days' prior written notice of the date when the same shall take place (and specifying the date on which the holders of Common Stock shall be entitled to exchange their Common Stock for securities or other property deliverable upon the occurrence of such event).

Each such written notice shall be given by first class mail, postage prepaid, addressed to the holders of Series C Preferred shares at the address for each such holder as shown on the books of this Corporation.

(h) Recapitalization. If at any time or from time to time there is a recapitalization of the Common Stock (other than a subdivision, combination or merger or sale of assets transaction provided for elsewhere in this Section 3.4.3 or in Section 3.4.2) provision shall be made so that the holders of the Series C Preferred shall thereafter be entitled to receive upon conversion of the Series C Preferred the number of shares of stock or other securities or property of the Corporation to which a holder of Common Stock deliverable upon conversion of each share of such series would have been entitled on such recapitalization. In any such case, appropriate adjustment shall be made in the application of the provisions of this Section 3.4.3 with respect to the rights of the holders of the Series C Preferred after the recapitalization to the end that the provisions of this Section 3.4.3 (including adjustment of the Series C Conversion Price then in effect and the number of shares purchasable upon conversion of the Series C Preferred) shall be applicable after that event as nearly equivalent as may be practicable.

3.4.4 Voting Rights.

(a) Except as otherwise required by law and as provided in
Section 3.4.5, the holders of Series C Preferred and the holders of Common Stock shall be entitled to notice of any stockholders' meeting and to vote with the Common Stock and any other series of Preferred Stock having the right to vote generally as a single class upon any matter submitted to the stockholders for a vote, as follows: (i) each holder of Series C Preferred shall have one vote for each full share of Common Stock into which its respective shares of Series C Preferred would be convertible on the record date for the vote and (ii) the holders of Common Stock shall have one vote per share of Common Stock.

(b) The holders of Series C Preferred, voting as a separate class, shall be entitled to elect one (1) member of the Board of Directors at each meeting or pursuant to each consent of the Corporation's stockholders for the election of directors.

3.4.5 Protective Provisions. In addition to any other rights provided by law and except as provided by law, so long as any Series C Preferred is outstanding, the Corporation shall not, without first obtaining the affirmative vote or written consent of the holders of a majority of the outstanding shares of Series C Preferred, voting as a separate class on an as-converted basis:

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(a) authorize or issue shares of any class of stock having any preference or priority as to voting, dividends or upon liquidation superior to or on a parity with any such preference or priority of the Series C Preferred, or authorize or issue shares of stock of any class or any bonds, debentures, notes or other obligations convertible into or exchangeable for, or having option rights to purchase, any shares of stock of this Corporation having any preference or priority as to voting, dividends or upon liquidation superior to or on a parity with any such preference or priority of the Series C Preferred;

(b) redeem or purchase any of the Common Stock, provided, however, that this restriction shall not apply to the repurchase of shares of Common Stock at the original cost paid for such shares (unless a repurchase price other than cost is unanimously approved by the Board of Directors) from employees, officers, directors, consultants or other persons performing services for the Corporation upon the termination of the employment, consulting or other relationship between the Corporation and such persons;

(c) increase the total number of authorized shares of Series C Preferred;

(d) amend or repeal any provision of, or add any provision to, the Corporation's Certificate of Incorporation or Bylaws if such action would alter or change the preferences, rights, privileges or powers of, or the restrictions provided for the benefit of, the Series C Preferred so as to affect them adversely;

(e) consummate a sale of all or substantially all of the Corporation's assets or any transaction or series of related transactions
(including, without limitation, any reorganization, merger or consolidation) which would result in the holders of the outstanding voting equity securities of the Corporation immediately prior to such transaction holding less than 50% of the voting power of the surviving entity immediately following such transaction.

3.4.6 Status of Converted Stock. If any shares of Series C Preferred are converted into Common Stock pursuant to Section 3.4.3, the shares of Series C Preferred so converted shall be canceled and shall not be issuable by the Corporation, and the Certificate of Incorporation of the Corporation shall be appropriately amended to effect the corresponding reduction in the Corporation's authorized capital stock.

3.4.7 Residual Rights. All rights accruing to the outstanding shares of the Corporation not expressly provided for to the contrary herein shall be vested in the Common Stock.

IV

4.1 Limitation of Directors' Liability. A director shall not be personally liable to the Corporation or its stockholders for monetary damages for breach of fiduciary duty as a director; provided that this Article IV shall not eliminate or limit the liability of a director (i) for any breach of his duty of loyalty to the Corporation or its stockholders, (ii) for acts or omissions not in good faith or which involve intentional misconduct or a knowing violation of the law, (iii) under Section 174 of the General Corporation Law of the State of Delaware, or (iv) for any transaction from which the director derives an improper personal benefit.

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4.2 Indemnification of Corporate Agents.

4.2.1 The Corporation shall, to the broadest and maximum extent permitted by Delaware law, as the same exists from time to time indemnify each person who was or is a party or is threatened to be made a party to any threatened, pending or completed action, suit or proceeding, whether civil, criminal, administrative or investigative by reason of the fact that he is or was a director or officer of the Corporation, or is or was serving at the request of the Corporation as a director, officer, employee or agent of another corporation, partnership, joint venture, trust or other enterprise, against expenses (including attorneys' fees), judgments, fines and amounts paid in settlement actually and reasonably incurred by him in connection with such action, suit or proceeding.

4.2.2 In addition, the Corporation shall, to the broadest and maximum extent permitted by Delaware law, as the same may exist from time to time, pay to such person any and all expenses (including attorneys' fees) incurred in defending or settling any such action, suit or proceeding in advance of the final disposition of such action, suit or proceeding upon receipt of an undertaking by or on behalf of the director or officer, to repay such amount if it shall ultimately be determined by a final judgment or other final adjudication that he is not entitled to be indemnified by the Corporation as authorized in this Article.

4.2.3 Sections 4.2.1 and 4.2.2 to the contrary notwithstanding, the Corporation shall not indemnify any such person with respect to any of the following matters: (i) remuneration paid to such person if it shall be determined by a final judgment or other final adjudication that such remuneration was in violation of law; or (ii) any accounting of profits made from the purchase or sale by such person of the Corporation's securities within the meaning of Section 16(b) of the Securities Exchange Act of 1934 and amendments thereto or similar provisions of any federal, state or local statutory law; or (iii) actions brought about or contributed to by the dishonesty of such person, if a final judgment or other final adjudication adverse to such person establishes that acts of active and deliberate dishonesty were committed or attempted by such person with actual dishonest purpose and intent and were material to the adjudication; or (iv) actions based on or attributable to such person having gained any personal profit or advantage to which he was not entitled, in the event that a final judgment or other final adjudication adverse to such person establishes that such person in fact gained such personal profit or other advantage to which he was not entitled; or (v) any matter in respect of which a final decision by a court with competent jurisdiction shall determine that indemnification is unlawful.

4.2.4 The rights to indemnification and to the advancement of expenses conferred in this Article IV shall not be exclusive of any other right which any person may have or hereafter acquire under any statute, this Certificate of Incorporation, the Bylaws of the Corporation, by agreement, vote of stockholders, or disinterested directors or otherwise.

4.3 Repeal or Modification. Any repeal or modification of the foregoing provisions of this Article IV by the stockholders of the Corporation shall not adversely affect any right or protection of a director of the Corporation existing at the time of such repeal or modification.

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IN WITNESS WHEREOF, this Second Restated Certificate of Incorporation has been executed by the undersigned duly authorized officer of the Corporation on December 29, 1999.

ZLAND, INC.

By: /s/ GREGG AMBER
    ----------------------------
    Gregg Amber, Secretary

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EXHIBIT 3.2

ZLAND.COM, INC.

CERTIFICATE OF DESIGNATION

OF

SERIES A JUNIOR PARTICIPATING PREFERRED STOCK

Glenn E. Abood and Gregg Amber certify that:

A. They are the President and Secretary, respectively, of ZLand.com, Inc., a Delaware corporation (the "Corporation").

B. Pursuant to authority given by the Corporation's Second Restated Certificate of Incorporation and pursuant to Section 151 of the General Corporation Law of the State of Delaware, the Board of Directors of the Corporation adopted the following resolution on February 14, 2000 creating a series of Preferred Stock designated as "Series A Junior Participating Preferred Stock":

RESOLVED, that pursuant to the authority vested in the Board of Directors of the Corporation in accordance with the provisions of the Restated Certificate of Incorporation, a series of Preferred Stock, par value $.01 per share, of the Corporation be and hereby is created, and that the designation and number of shares thereof and the voting and other powers, preferences and relative, participating, optional or other rights of the shares of such series and the qualifications, limitations and restrictions thereof are as follows:

SERIES A JUNIOR PARTICIPATING PREFERRED STOCK

1. Designation, Amount and Ranking. There shall be a series of Preferred Stock that shall be designated as "Series A Junior Participating Preferred Stock," and the number of shares constituting such series shall be 100,000. Such number of shares may be increased or decreased by resolution of the Board of Directors; provided, however, that no decrease shall reduce the number of shares of Series A Junior Participating Preferred Stock to less than the number of shares then issued and outstanding plus the number of shares issuable upon exercise of outstanding rights, options or warrants or upon conversion of outstanding securities issued by the Corporation. The Series A Junior Participating Preferred Stock shall rank junior to all other series of Preferred Stock as to the payment of dividends and as to the distribution of assets upon liquidation, dissolution or winding up, whether voluntary or involuntary, unless the terms of any such series shall provide otherwise, and shall rank senior to the common stock, par value $.01 per share ("Common Stock"), of the Corporation as to such matters.


2. Dividends and Distribution.

(A) Subject to the prior and superior rights of the holders of any shares of any class or series of stock of the Corporation ranking prior and superior to the shares of Series A Junior Participating Preferred Stock with respect to dividends, the holders of shares of Series A Junior Participating Preferred Stock, in preference to the holders of shares of any class or series of stock of the Corporation ranking junior to the Series A Junior Participating Preferred Stock in respect thereof, shall be entitled to receive, when, as and if declared by the Board of Directors out of funds legally available for the purpose, quarterly dividends payable in cash on the last day of January, April, July and October, in each year (each such date being referred to herein as a "Quarterly Dividend Payment Date"), commencing on the first Quarterly Dividend Payment Date after the first issuance of a share or fraction of a share of Series A Junior Participating Preferred Stock, in an amount per share (rounded to the nearest cent) equal to the greater of (a) $1.00 or (b) the Adjustment Number (as defined below) times the aggregate per share amount of all cash dividends, and the Adjustment Number times the aggregate per share amount (payable in kind) of all non-cash dividends or other distributions other than a dividend payable in shares of Common Stock or a subdivision of the outstanding shares of Common Stock (by reclassification or otherwise), declared on the Common Stock since the immediately preceding Quarterly Dividend Payment Date, or, with respect to the first Quarterly Dividend Payment Date, since the first issuance of any share or fraction of a share of Series A Junior Participating Preferred Stock. The "Adjustment Number" shall initially be 1,000. If the Corporation shall at any time after the record date for the initial dividend of Series A Junior Participating Preferred Stock (i) declare and pay any dividend on Common Stock payable in shares of Common Stock, (ii) subdivide the outstanding Common Stock or (iii) combine the outstanding Common Stock into a smaller number of shares, then in each such case the Adjustment Number in effect immediately prior to such event shall be adjusted by multiplying such Adjustment Number by a fraction the numerator of which is the number of shares of Common Stock outstanding immediately after such event and the denominator of which is the number of shares of Common Stock that were outstanding immediately prior to such event.

(B) The Corporation shall declare a dividend or distribution on the Series A Junior Participating Preferred Stock as provided in paragraph (A) above immediately after it declares a dividend or distribution on the Common Stock (other than a dividend payable in shares of Common Stock).

(C) Dividends shall begin to accrue and be cumulative on outstanding shares of Series A Junior Participating Preferred Stock from the Quarterly Dividend Payment Date next preceding the date of issue of such shares of Series A Junior Participating Preferred Stock, unless the date of issue of such shares is prior to the record date for the first Quarterly Dividend Payment Date, in which case dividends on such shares shall begin to accrue from the date of issue of such shares, or unless the date of issue is a Quarterly Dividend Payment Date or is a date after the record date for the determination of holders of shares of Series A Junior Participating Preferred Stock entitled to receive a quarterly dividend and before such Quarterly Dividend Payment Date, in either of which events such dividends shall begin to accrue and be cumulative from such Quarterly Dividend Payment Date. Accrued but unpaid dividends shall not bear interest. Dividends paid on the shares of Series A Junior Participating Preferred Stock in an amount less than the total amount of such dividends at the time accrued and payable on such

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shares shall be allocated pro rata on a share-by-share basis among all such shares at the time outstanding. The Board of Directors may fix a record date for the determination of holders of shares of Series A Junior Participating Preferred Stock entitled to receive payment of a dividend or distribution declared thereon, which record date shall be no more than 60 days prior to the date fixed for the payment thereof.

3. Voting Rights. The holders of shares of Series A Junior Participating Preferred Stock shall have the following voting rights:

(A) Holders of Series A Junior Participating Preferred Stock shall be entitled to notice of any stockholders' meeting and to vote together as a single class with holders of the Common Stock and any other series of Preferred Stock having the right to vote generally upon any matter submitted to the stockholders for a vote. Each share of Series A Junior Participating Preferred Stock shall entitle the holder thereof to a number of votes equal to the Adjustment Number on all such matters.

(B) Except as required by law, by Section 3(C) and by Section 10 hereof, holders of Series A Junior Participating Preferred Stock shall have no special voting rights and their consent shall not be required (except to the extent they are entitled to vote with holders of Common Stock as set forth herein) for taking any corporate action.

(C) If, at the time of any annual meeting of stockholders for the election of directors, the equivalent of six quarterly dividends (whether or not consecutive) payable on any share or shares of Series A Junior Participating Preferred Stock are in default, the number of directors constituting the Board of Directors of the Corporation shall be increased by two. In addition to voting together with the holders of Common Stock for the election of other directors of the Corporation, the holders of record of the Series A Junior Participating Preferred Stock, voting separately as a class to the exclusion of the holders of Common Stock, shall be entitled at said meeting of stockholders (and at each subsequent annual meeting of stockholders), unless all dividends in arrears on the Series A Junior Participating Preferred Stock have been paid or declared and set apart for payment prior thereto, to vote for the election of two directors of the Corporation, the holders of any Series A Junior Participating Preferred Stock being entitled to cast a number of votes per share of Series A Junior Participating Preferred Stock as is specified in paragraph (A) of this Section
3. Until the default in payments of all dividends which permitted the election of said directors shall cease to exist, any director who shall have been so elected pursuant to the provisions of this Section 3(C) may be removed at any time, without cause, only by the affirmative vote of the holders of the shares of Series A Junior Participating Preferred Stock at the time entitled to cast a majority of the votes entitled to be cast for the election of any such director at a special meeting of such holders called for that purpose, and any vacancy thereby created may be filled by the vote of such holders. If and when such default ceases to exist, the holders of the Series A Junior Participating Preferred Stock shall be divested of the foregoing special voting rights, subject to revesting in the event of each and every subsequent like default in payments of dividends. Upon the termination of the foregoing special voting rights, the terms of office of all persons who may have been elected directors pursuant to said special voting rights shall forthwith terminate, and the number of directors constituting the Board of Directors shall be reduced by two. The voting rights granted by this Section 3(C) shall be in addition to any other voting rights granted to the holders of the Series A Junior Participating Preferred Stock in this Section 3.

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4. Certain Restrictions.

(A) Whenever quarterly dividends or other dividends or distributions payable on the Series A Junior Participating Preferred Stock as provided in
Section 2 are in arrears, thereafter and until all accrued and unpaid dividends and distributions, whether or not declared, on shares of Series A Junior Participating Preferred Stock outstanding shall have been paid in full, the Corporation shall not:

(i) declare or pay dividends on, make any other distributions on, or redeem or purchase or otherwise acquire for consideration any shares of stock ranking junior (either as to dividends or upon liquidation, dissolution or winding up) to the Series A Junior Participating Preferred Stock;

(ii) declare or pay dividends on or make any other distributions on any shares of stock ranking on a parity (either as to dividends or upon liquidation, dissolution or winding up) with the Series A Junior Participating Preferred Stock, except dividends paid ratably on the Series A Junior Participating Preferred Stock and all such parity stock on which dividends are payable or in arrears in proportion to the total amounts to which the holders of all such shares are then entitled; or

(iii) purchase or otherwise acquire for consideration any shares of Series A Junior Participating Preferred Stock, or any shares of stock ranking on a parity with the Series A Junior Participating Preferred Stock, except in accordance with a purchase offer made in writing or by publication (as determined by the Board of Directors) to all holders of Series A Junior Participating Preferred Stock, or to such holders and holders of any such shares ranking on a parity therewith, upon such terms as the Board of Directors, after consideration of the respective annual dividend rates and other relative rights and preferences of the respective series and classes, shall determine in good faith will result in fair and equitable treatment among the respective series or classes.

(B) The Corporation shall not permit any subsidiary of the Corporation to purchase or otherwise acquire for consideration any shares of stock of the Corporation unless the Corporation could, under paragraph (A) of this Section 4, purchase or otherwise acquire such shares at such time and in such manner.

5. Reacquired Shares. Any shares of Series A Junior Participating Preferred Stock purchased or otherwise acquired by the Corporation in any manner whatsoever shall be retired promptly after the acquisition thereof. All such shares shall upon their retirement become authorized but unissued shares of Preferred Stock and may be reissued as part of a new series of Preferred Stock to be created by resolution or resolutions of the Board of Directors, subject to any conditions and restrictions on issuance set forth herein.

6. Liquidation, Dissolution or Winding Up.

(A) Upon any liquidation, dissolution or winding up of the Corporation, voluntary or otherwise, no distribution shall be made to the holders of shares of stock ranking junior (either as to dividends or upon liquidation, dissolution or winding up) to the Series A Junior

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Participating Preferred Stock unless, prior thereto, the holders of shares of Series A Junior Participating Preferred Stock shall have received an amount per share (the "Series A Liquidation Preference") equal to the greater of (i) $1.00 plus an amount equal to accrued and unpaid dividends and distributions thereon, whether or not declared, to the date of such payment, or (ii) the Adjustment Number times the per share amount of all cash and other property to be distributed in respect of the Common Stock upon such liquidation, dissolution or winding up of the Corporation.

(B) If, however, there are not sufficient assets available to permit payment in full of the Series A Liquidation Preference and the liquidation preferences of all other classes and series of stock of the Corporation, if any, that rank on a parity with the Series A Junior Participating Preferred Stock in respect thereof, then the assets available for such distribution shall be distributed ratably to the holders of the Series A Junior Participating Preferred Stock and the holders of such parity shares in proportion to their respective liquidation preferences.

(C) Neither the merger or consolidation of the Corporation into or with another corporation nor the merger or consolidation of any other corporation into or with the Corporation shall be deemed to be a liquidation, dissolution or winding up of the Corporation within the meaning of this Section 6.

7. Consolidation, Merger, Etc. If the Corporation shall enter into any consolidation, merger, combination or other transaction in which the outstanding shares of Common Stock are exchanged for or changed into other stock or securities, cash and/or any other property, then in any such case each share of Series A Junior Participating Preferred Stock shall at the same time be similarly exchanged or changed in an amount per share equal to the Adjustment Number times the aggregate amount of stock, securities, cash and/or any other property (payable in kind), as the case may be, into which or for which each share of Common Stock is changed or exchanged.

8. No Redemption. Shares of Series A Junior Participating Preferred Stock shall not be subject to redemption by the Corporation.

9. Amendment. At any time that any shares of Series A Junior Participating Preferred Stock are outstanding, the Certificate of Incorporation of the Corporation shall not be amended in any manner which would materially alter or change the powers, preferences or special rights of the Series A Junior Participating Preferred Stock so as to affect them adversely without the affirmative vote of the holders of two-thirds of the outstanding shares of Series A Junior Participating Preferred Stock, voting separately as a class.

10. Fractional Shares. Series A Junior Participating Preferred Stock may be issued in fractions of a share that are integral multiple of one one-thousandth of a share of Series A Junior Participating Preferred Stock and that shall entitle the holder, in proportion to such holder's fractional shares, to exercise voting rights, receive dividends, participate in distributions and to have the benefit of all other rights of holders of Series A Junior Participating Preferred Stock.

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IN WITNESS WHEREOF, the undersigned have executed this Certificate of Designation on the 14th day of February, 2000.


Glenn E. Abood, President

Gregg Amber, Secretary


EXHIBIT 3.3

BYLAWS

OF

ZLAND, INC.,

A DELAWARE CORPORATION


TABLE OF CONTENTS

PROVISION                                                                                               PAGE
---------                                                                                               ----
ARTICLE I   MEETINGS OF STOCKHOLDERS.......................................................................1
         Section 1.1. Annual Meetings......................................................................1
         Section 1.2. Special Meetings.....................................................................1
         Section 1.3. Notice of Meetings...................................................................1
         Section 1.4. Adjournments.........................................................................1
         Section 1.5. Quorum...............................................................................1
         Section 1.6. Organization.........................................................................2
         Section 1.7. Voting; Proxies......................................................................2
         Section 1.8. Fixing Date for Determination of Stockholders of Record..............................2
         Section 1.9. List of Stockholders Entitled to Vote................................................3
         Section 1.10. Action By Written Consent of Stockholders...........................................3
         Section 1.11. Record Date for Action by Written Consent...........................................4
         Section 1.12. Inspectors of Election..............................................................5
         Section 1.13. Conduct of Meetings.................................................................5
         Section 1.14. Notice of Stockholder Business and Nominations......................................6

ARTICLE II  BOARD OF DIRECTORS.............................................................................8
         Section 2.1. Number; Qualifications...............................................................8
         Section 2.2. Election; Resignation; Vacancies.....................................................8
         Section 2.3. Regular Meetings.....................................................................9
         Section 2.4. Special Meetings.....................................................................9
         Section 2.5. Telephonic Meetings Permitted........................................................9
         Section 2.6. Quorum; Vote Required for Action.....................................................9
         Section 2.7. Organization.........................................................................9
         Section 2.8. Action by Written Consent of Directors...............................................9

ARTICLE III  COMMITTEES...................................................................................10
         Section 3.1. Committees..........................................................................10
         Section 3.2. Committee Rules.....................................................................10

ARTICLE IV  OFFICERS......................................................................................10
         Section 4.1. Executive Officers; Election; Qualifications;
                           Term of Office; Resignation; Removal; Vacancies................................10
         Section 4.2. Powers and Duties of Executive Officers.............................................11

i

TABLE OF CONTENTS

PROVISION                                                                                               PAGE
---------                                                                                               ----
ARTICLE V  STOCK..........................................................................................11
         Section 5.1. Certificates........................................................................11
         Section 5.2. Lost, Stolen or Destroyed Stock Certificates;
                           Issuance of New Certificates...................................................11

ARTICLE VI  INDEMNIFICATION...............................................................................11
         Section 6.1. Right to Indemnification............................................................11
         Section 6.2. Prepayment of Expenses..............................................................12
         Section 6.3. Claims..............................................................................12
         Section 6.4. Nonexclusivity of Rights............................................................12
         Section 6.5. Other Sources.......................................................................12
         Section 6.6. Amendment or Repeal.................................................................12
         Section 6.7. Other Indemnification and Prepayment of Expenses....................................12

ARTICLE VII MISCELLANEOUS.................................................................................12
         Section 7.1. Fiscal Year.........................................................................12
         Section 7.2. Seal................................................................................13
         Section 7.3. Manner of Notice....................................................................13
         Section 7.4. Waiver of Notice of Meetings of Stockholders,
                           Directors and Committees.......................................................13
         Section 7.5. Form of Records.....................................................................13
         Section 7.6. Amendment of Bylaws.................................................................13

ii

BYLAWS

OF

ZLAND, INC.,
a Delaware corporation

ARTICLE I
MEETINGS OF STOCKHOLDERS

Section 1.1. Annual Meetings. If required by applicable law, an annual meeting of stockholders shall be held for the election of directors at such date, time and place, either within or without the State of Delaware, as may be designated by resolution of the Board of Directors from time to time. Any other proper business may be transacted at the annual meeting.

Section 1.2. Special Meetings. Special meetings of stockholders for any purpose or purposes may be called at any time by the Board of Directors, but such special meetings may not be called by any other person or persons. Business transacted at any special meeting of stockholders shall be limited to the purposes stated in the notice.

Section 1.3. Notice of Meetings. Whenever stockholders are required or permitted to take any action at a meeting, a written notice of the meeting shall be given that shall state the place, date and hour of the meeting and, in the case of a special meeting, the purpose or purposes for which the meeting is called. Unless otherwise provided by law, the Certificate of Incorporation or these Bylaws, the written notice of any meeting shall be given not less than ten nor more than 60 days before the date of the meeting to each stockholder entitled to vote at such meeting. If mailed, such notice shall be deemed to be given when deposited in the United States mail, postage prepaid, directed to the stockholder at his address as it appears on the records of the corporation.

Section 1.4. Adjournments. Any meeting of stockholders, annual or special, may adjourn from time to time to reconvene at the same or some other place, and notice need not be given of any such adjourned meeting if the time and place thereof are announced at the meeting at which the adjournment is taken. At the adjourned meeting the corporation may transact any business which might have been transacted at the original meeting. If the adjournment is for more than 30 days, or if after the adjournment a new record date is fixed for the adjourned meeting, notice of the adjourned meeting shall be given to each stockholder of record entitled to vote at the meeting.

Section 1.5. Quorum. Except as otherwise provided by law, the Certificate of Incorporation or these Bylaws, at each meeting of stockholders the presence in person or by proxy of the holders of a majority in voting power of the outstanding shares of stock entitled to vote at the meeting shall be necessary and sufficient to constitute a quorum. In the absence

1

of a quorum, the stockholders so present may, by a majority in voting power thereof, adjourn the meeting from time to time in the manner provided in Section 1.4 of these Bylaws until a quorum shall attend. Shares of its own stock belonging to the corporation or to another corporation, if a majority of the shares entitled to vote in the election of directors of such other corporation is held, directly or indirectly, by the corporation, shall neither be entitled to vote nor be counted for quorum purposes; provided, however, that the foregoing shall not limit the right of the corporation or any subsidiary of the corporation to vote stock, including but not limited to its own stock, held by it in a fiduciary capacity.

Section 1.6. Organization. Meetings of stockholders shall be presided over by the Chairman of the Board, if any, or in his absence by the Vice Chairman of the Board, if any, or in his absence by the President, or in his absence by a Vice President, or in the absence of the foregoing persons by a chairman designated by the Board of Directors, or in the absence of such designation by a chairman chosen at the meeting. The Secretary shall act as secretary of the meeting, but in his absence the chairman of the meeting may appoint any person to act as secretary of the meeting.

Section 1.7. Voting; Proxies. Except as otherwise provided by or pursuant to the provisions of the Certificate of Incorporation, each stockholder entitled to vote at any meeting of stockholders shall be entitled to one vote for each share of stock held by such stockholder which has voting power upon the matter in question. Each stockholder entitled to vote at a meeting of stockholders or to express consent or dissent to corporate action in writing without a meeting may authorize another person or persons to act for such stockholder by proxy, but no such proxy shall be voted or acted upon after three years from its date, unless the proxy provides for a longer period. A proxy shall be irrevocable if it states that it is irrevocable and if, and only as long as, it is coupled with an interest sufficient in law to support an irrevocable power. A stockholder may revoke any proxy which is not irrevocable by attending the meeting and voting in person or by filing an instrument in writing revoking the proxy or by delivering a proxy in accordance with applicable law bearing a later date to the Secretary of the corporation. Voting at meetings of stockholders need not be by written ballot. At all meetings of stockholders for the election of directors, a plurality of the votes cast shall be sufficient to elect. All other elections and questions shall, unless otherwise provided by the Certificate of Incorporation, these Bylaws, the rules or regulations of any stock exchange applicable to the corporation, or applicable law or pursuant to any regulation applicable to the corporation or its securities, be decided by the affirmative vote of the holders of a majority in voting power of the shares of stock of the corporation which are present in person or by proxy and entitled to vote thereon.

Section 1.8. Fixing Date for Determination of Stockholders of Record. In order that the corporation may determine the stockholders entitled to notice of or to vote at any meeting of stockholders or any adjournment thereof, or entitled to receive payment of any dividend or other distribution or allotment of any rights, or entitled to exercise any rights in respect of any change, conversion or exchange of stock or for the purpose of any other lawful action (other than to express consent to corporate action in writing without a meeting), the Board of Directors may fix a record date, which record date shall not precede the date upon which the resolution fixing the record date is adopted by the Board of Directors, and which record date:

2

(1) in the case of determination of stockholders entitled to vote at any meeting of stockholders or adjournment thereof, shall, unless otherwise required by law, not be more than 60 nor less than ten days before the date of such meeting and
(2) in the case of any other action (other than to express consent to corporate action in writing without a meeting), shall not be more than 60 days prior to such other action. If no record date is fixed: (1) the record date for determining stockholders entitled to notice of or to vote at a meeting of stockholders shall be at the close of business on the day next preceding the day on which notice is given, or, if notice is waived, at the close of business on the day next preceding the day on which the meeting is held and (2) the record date for determining stockholders for any other purpose (other than to express consent to corporate action in writing without a meeting) shall be at the close of business on the day on which the Board of Directors adopts the resolution relating thereto. A determination of stockholders of record entitled to notice of or to vote at a meeting of stockholders shall apply to any adjournment of the meeting; provided, however, that the Board of Directors may fix a new record date for the adjourned meeting.

Section 1.9. List of Stockholders Entitled to Vote. The Secretary shall prepare and make, at least ten days before every meeting of stockholders, a complete list of the stockholders entitled to vote at the meeting, arranged in alphabetical order, and showing the address of each stockholder and the number of shares registered in the name of each stockholder. Such list shall be open to the examination of any stockholder, for any purpose germane to the meeting, during ordinary business hours, for a period of at least ten days prior to the meeting, either at a place within the city where the meeting is to be held, which place shall be specified in the notice of the meeting, or if not so specified, at the place where the meeting is to be held. The list shall also be produced and kept at the time and place of the meeting during the whole time thereof and may be inspected by any stockholder who is present. Upon the willful neglect or refusal of the directors to produce such a list at any meeting for the election of directors, they shall be ineligible for election to any office at such meeting. Except as otherwise provided by law, the stock ledger shall be the only evidence as to who are the stockholders entitled to examine the stock ledger, the list of stockholders or the books of the corporation, or to vote in person or by proxy at any meeting of stockholders.

Section 1.10. Action By Written Consent of Stockholders. Unless otherwise restricted by the Certificate of Incorporation, any action required or permitted to be taken at any annual or special meeting of the stockholders may be taken without a meeting, without prior notice and without a vote, if a consent or consents in writing, setting forth the action so taken, shall be signed by the holders of outstanding stock having not less than the minimum number of votes that would be necessary to authorize or take such action at a meeting at which all shares entitled to vote thereon were present and voted and shall be delivered to the corporation by delivery to its registered office in the State of Delaware, its principal place of business, or an officer or agent of the corporation having custody of the book in which minutes of proceedings of stockholders are recorded. Delivery made to the corporation's registered office shall be by hand or by certified or registered mail, return receipt requested. Prompt notice of the taking of the corporate action without a meeting by less than unanimous written consent shall, to the extent required by law, be given to those stockholders who have not consented in writing and who, if the action had been taken at a meeting, would have been entitled to notice of the

3

meeting if the record date for such meeting had been the date that written consents signed by a sufficient number of holders to take the action were delivered to the corporation.

Section 1.11. Record Date for Action by Written Consent.

(A) In order that the corporation may determine the stockholders entitled to consent to corporate action in writing without a meeting, the Board of Directors may fix a record date, which record date shall not precede the date upon which the resolution fixing the record date is adopted by the Board of Directors, and which date shall not be more than ten days after the date upon which the resolution fixing the record date is adopted by the Board of Directors. Any stockholder of record seeking to have the stockholders authorize or take corporate action by written consent shall, by written notice to the Secretary, request the Board of Directors to fix a record date. The Board of Directors shall promptly, but in all events within ten days after the date on which such a request is received, adopt a resolution fixing the record date (unless a record date has previously been fixed by the Board of Directors pursuant to the first sentence of this Section 1.11). If no record date has been fixed by the Board of Directors pursuant to the first sentence of this Section 1.11 or otherwise within ten days of the date on which such a request is received, the record date for determining stockholders entitled to consent to corporate action in writing without a meeting, when no prior action by the Board of Directors is required by applicable law, shall be the first date on which a signed written consent setting forth the action taken or proposed to be taken is delivered to the corporation by delivery to its registered office in the State of Delaware, its principal place of business, or to any officer or agent of the corporation having custody of the book in which proceedings of meetings of stockholders are recorded. Delivery shall be by hand or by certified or registered mail, return receipt requested. If no record date has been fixed by the Board of Directors pursuant to the first sentence of this Section 1.11, the record date for determining stockholders entitled to consent to corporate action in writing without a meeting if prior action by the Board of Directors is required by law shall be at the close of business on the date on which the Board of Directors adopts the resolution taking such prior action.

(B) Inspectors of Written Consent. In the event of the delivery, in the manner provided by Section 1.11 of this Article I, to the corporation of written consent or consents to take corporate action and/or any related revocation or revocations, the corporation shall engage independent inspectors of elections for the purpose of performing promptly a ministerial review of the validity of the consents and revocations. For the purpose of permitting the inspectors to perform such review, no action by written consent without a meeting shall be effective until such date as the independent inspectors certify to the corporation that the consents delivered to the corporation in accordance with
Section 1.11 of this Article I represent at least the minimum number of votes that would be necessary to take the corporate action. Nothing contained in this
Section 1.11(B) shall in any way be construed to suggest or imply that the Board of Directors or any stockholder shall not be entitled to contest the validity of any consent or revocation thereof, whether before or after such certification by the independent inspectors, or to take any other action (including, without limitation, the commencement, prosecution or defense of any litigation with respect thereto, and the seeking of injunctive relief in such litigation).

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(C) Effectiveness of Written Consent. Every written consent shall bear the date of signature of each stockholder who signs the consent and no written consent shall be effective to take the corporate action referred to therein unless, within 60 days of the earliest dated written consent received in accordance with Section 1.11 of this Article I, a written consent or consents signed by a sufficient number of holders to take such action are delivered to the corporation in the manner prescribed in Section 1.11 of this Article I.

Section 1.12. Inspectors of Election. The corporation may, and shall if required by law, in advance of any meeting of stockholders, appoint one or more inspectors of election, who may be employees of the corporation, to act at the meeting or any adjournment thereof and to make a written report thereof. The corporation may designate one or more persons as alternate inspectors to replace any inspector who fails to act. In the event that no inspector so appointed or designated is able to act at a meeting of stockholders, the person presiding at the meeting shall appoint one or more inspectors to act at the meeting. Each inspector, before entering upon the discharge of his or her duties, shall take and sign an oath to execute faithfully the duties of inspector with strict impartiality and according to the best of his or her ability. The inspector or inspectors so appointed or designated shall (i) ascertain the number of shares of capital stock of the corporation outstanding and the voting power of each such share, (ii) determine the shares of capital stock of the corporation represented at the meeting and the validity of proxies and ballots, (iii) count all votes and ballots, (iv) determine and retain for a reasonable period a record of the disposition of any challenges made to any determination by the inspectors, and (v) certify their determination of the number of shares of capital stock of the corporation represented at the meeting and such inspectors' count of all votes and ballots. Such certification and report shall specify such other information as may be required by law. In determining the validity and counting of proxies and ballots cast at any meeting of stockholders of the corporation, the inspectors may consider such information as is permitted by applicable law. No person who is a candidate for an office at an election may serve as an inspector at such election.

Section 1.13. Conduct of Meetings. The date and time of the opening and the closing of the polls for each matter upon which the stockholders will vote at a meeting shall be announced at the meeting by the person presiding over the meeting. The Board of Directors may adopt by resolution such rules and regulations for the conduct of the meeting of stockholders as it shall deem appropriate. Except to the extent inconsistent with such rules and regulations as adopted by the Board of Directors, the person presiding over any meeting of stockholders shall have the right and authority to convene and to adjourn the meeting, to prescribe such rules, regulations and procedures and to do all such acts as, in the judgment of such chairman, are appropriate for the proper conduct of the meeting. Such rules, regulations or procedures, whether adopted by the Board of Directors or prescribed by the presiding officer of the meeting, may include, without limitation, the following: (i) the establishment of an agenda or order of business for the meeting; (ii) rules and procedures for maintaining order at the meeting and the safety of those present; (iii) limitations on attendance at or participation in the meeting to stockholders of record of the corporation, their duly authorized and constituted proxies or such other persons as the chairman of the meeting shall determine; (iv) restrictions on entry to the meeting after the time fixed for the commencement thereof; and
(v) limitations on the time allotted to questions or comments by participants. Unless and to the

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extent determined by the Board of Directors or the person presiding over the meeting, meetings of stockholders shall not be required to be held in accordance with the rules of parliamentary procedure.

Section 1.14. Notice of Stockholder Business and Nominations.

(A) Annual Meetings of Stockholders.

(1) Nominations of persons for election to the Board of Directors of the corporation and the proposal of business to be considered by the stockholders may be made at an annual meeting of stockholders only (a) pursuant to the corporation's notice of meeting (or any supplement thereto), (b) by or at the direction of the Board of Directors or (c) by any stockholder of the corporation who was a stockholder of record of the corporation at the time the notice provided for in this Section 1.14 is delivered to the Secretary of the corporation, who is entitled to vote at the meeting and who complies with the notice procedures set forth in this Section 1.14.

(2) For nominations or other business to be properly brought before an annual meeting by a stockholder pursuant to clause (c) of paragraph (A)(1) of this Section 1.14, the stockholder must have given timely notice thereof in writing to the Secretary of the corporation and any such proposed business other than the nominations of persons for election to the Board of Directors must constitute a proper matter for stockholder action. To be timely, a stockholder's notice shall be delivered to the Secretary at the principal executive offices of the corporation not later than the close of business on the 90th day nor earlier than the close of business on the 120th day prior to the first anniversary of the preceding year's annual meeting (provided, however, that in the event that the date of the annual meeting is more than 30 days before or more than 70 days after such anniversary date, notice by the stockholder must be so delivered not earlier than the close of business on the 120th day prior to such annual meeting and not later than the close of business on the later of the 90th day prior to such annual meeting or the tenth day following the day on which public announcement of the date of such meeting is first made by the corporation). In no event shall the public announcement of an adjournment or postponement of an annual meeting commence a new time period (or extend any time period) for the giving of a stockholder's notice as described above. Such stockholder's notice shall set forth: (a) as to each person whom the stockholder proposes to nominate for election as a director all information relating to such person that is required to be disclosed in solicitations of proxies for election of directors in an election contest, or is otherwise required, in each case pursuant to Regulation 14A under the Securities Exchange Act of 1934, as amended (the "Exchange Act") and Rule 14a-11 thereunder (and such person's written consent to being named in the proxy statement as a nominee and to serving as a director if elected); (b) as to any other business that the stockholder proposes to bring before the meeting, a brief description of the business desired to be brought before the meeting, the text of the proposal or business (including the text of any resolutions proposed for consideration and in the event that such business includes a proposal to amend the bylaws of the corporation, the language of the proposed amendment), the reasons for conducting such business at the meeting and any material interest in such business of such stockholder and the beneficial owner, if any, on whose behalf the proposal is made; and (c) as to the stockholder giving the notice and the

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beneficial owner, if any, on whose behalf the nomination or proposal is made (i) the name and address of such stockholder, as they appear on the corporation's books, and of such beneficial owner, (ii) the class and number of shares of capital stock of the corporation which are owned beneficially and of record by such stockholder and such beneficial owner, (iii) a representation that the stockholder is a holder of record of stock of the corporation entitled to vote at such meeting and intends to appear in person or by proxy at the meeting to propose such business or nomination, and (iv) a representation whether the stockholder or the beneficial owner, if any, intends or is part of a group which intends (a) to deliver a proxy statement and/or form of proxy to holders of at least the percentage of the corporation's outstanding capital stock required to approve or adopt the proposal or elect the nominee and/or (b) otherwise to solicit proxies from stockholders in support of such proposal or nomination. The corporation may require any proposed nominee to furnish such other information as it may reasonably require to determine the eligibility of such proposed nominee to serve as a director of the corporation.

(3) Notwithstanding anything in the second sentence of paragraph (A)(2) of this Section 1.14 to the contrary, if the number of directors to be elected to the Board of Directors of the corporation at an annual meeting is increased and there is no public announcement by the corporation naming the nominees for the additional directorships at least 100 days prior to the first anniversary of the preceding year's annual meeting, a stockholder's notice required by this Section 1.14 shall also be considered timely, but only with respect to nominees for the additional directorships, if it shall be delivered to the Secretary at the principal executive offices of the corporation not later than the close of business on the tenth day following the day on which such public announcement is first made by the corporation.

(B) Special Meetings of Stockholders. Only such business shall be conducted at a special meeting of stockholders as shall have been brought before the meeting pursuant to the corporation's notice of meeting. Nominations of persons for election to the Board of Directors may be made at a special meeting of stockholders at which directors are to be elected pursuant to the corporation's notice of meeting (1) by or at the direction of the Board of Directors or (2) provided that the Board of Directors has determined that directors shall be elected at such meeting, by any stockholder of the corporation who is a stockholder of record at the time the notice provided for in this Section 1.14 is delivered to the Secretary of the corporation, who is entitled to vote at the meeting and upon such election and who complies with the notice procedures set forth in this Section 1.14. If the corporation calls a special meeting of stockholders for the purpose of electing one or more directors to the Board of Directors, any such stockholder entitled to vote in such election of directors may nominate a person or persons (as the case may be) for election to such position(s) as specified in the corporation's notice of meeting, if the stockholder's notice required by paragraph (A)(2) of this
Section 1.14 shall be delivered to the Secretary at the principal executive offices of the corporation not earlier than the close of business on the 120th day prior to such special meeting and not later than the close of business on the later of the 90th day prior to such special meeting or the tenth day following the day on which public announcement is first made of the date of the special meeting and of the nominees proposed by the Board of Directors to be elected at such meeting. In no event shall the public announcement of an adjournment or postponement of a special meeting commence a new time period (or extend any time period) for the giving of a stockholder's notice as described above.

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(C) General.

(1) Only such persons who are nominated in accordance with the procedures set forth in this Section 1.14 shall be eligible to be elected at an annual or special meeting of stockholders of the corporation to serve as directors, and only such business shall be conducted at a meeting of stockholders as shall have been brought before the meeting in accordance with the procedures set forth in this Section 1.14. Except as otherwise provided by law, the chairman of the meeting shall have the power and duty (a) to determine whether a nomination or any business proposed to be brought before the meeting was made or proposed, as the case may be, in accordance with the procedures set forth in this Section 1.14 (including whether the stockholder or beneficial owner, if any, on whose behalf the nomination or proposal is made solicited (or is part of a group which solicited) or did not so solicit, as the case may be, proxies in support of such stockholder's nominee or proposal in compliance with such stockholder's representation as required by clause (A)(2)(c)(iv) of this
Section 1.14) and (b) if any proposed nomination or business was not made or proposed in compliance with this Section 1.14, to declare that such nomination shall be disregarded or that such proposed business shall not be transacted.

(2) For purposes of this Section 1.14, "public announcement" shall include disclosure in a press release reported by the Dow Jones News Service, Associated Press or comparable national news service or in a document publicly filed by the corporation with the Securities and Exchange Commission pursuant to
Section 13, 14 or 15(d) of the Exchange Act.

(3) Notwithstanding the foregoing provisions of this Section 1.14, a stockholder shall also comply with all applicable requirements of the Exchange Act and the rules and regulations thereunder with respect to the matters set forth in this Section 1.14. Nothing in this Section 1.14 shall be deemed to affect any rights (a) of stockholders to request inclusion of proposals in the corporation's proxy statement pursuant to Rule 14a-8 under the Exchange Act, if applicable to the corporation, or (b) of the holders of any series of Preferred Stock to elect directors pursuant to any applicable provisions of the Certificate of Incorporation.

ARTICLE II
BOARD OF DIRECTORS

Section 2.1. Number; Qualifications. The Board of Directors shall consist of one or more members, the number thereof to be determined from time to time by resolution of the Board of Directors. Directors need not be stockholders.

Section 2.2. Election; Resignation; Vacancies. The Board of Directors shall initially consist of the persons named as directors in the Certificate of Incorporation or elected by the incorporator of the corporation, and each director so elected shall hold office until the first annual meeting of stockholders or until his successor is duly elected and qualified. At the first annual meeting of stockholders and at each annual meeting thereafter, the stockholders shall elect directors each of whom shall hold office for a term of one year or until his successor is duly elected and qualified, subject to such director's earlier death, resignation, disqualification

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or removal. Any director may resign at any time upon written notice to the corporation. Unless otherwise provided by law or the certificate of incorporation, any newly created directorship or any vacancy occurring in the Board of Directors for any cause may be filled by a majority of the remaining members of the Board of Directors, although such majority is less than a quorum, or by a plurality of the votes cast at a meeting of stockholders, and each director so elected shall hold office until the expiration of the term of office of the director whom he has replaced or until his successor is elected and qualified.

Section 2.3. Regular Meetings. Regular meetings of the Board of Directors may be held at such places within or without the State of Delaware and at such times as the Board of Directors may from time to time determine.

Section 2.4. Special Meetings. Special meetings of the Board of Directors may be held at any time or place within or without the State of Delaware whenever called by the President, any Vice President, the Secretary, or by any member of the Board of Directors. Notice of a special meeting of the Board of Directors shall be given by the person or persons calling the meeting at least 24 hours before the special meeting.

Section 2.5. Telephonic Meetings Permitted. Members of the Board of Directors, or any committee designated by the Board of Directors, may participate in a meeting thereof by means of conference telephone or similar communications equipment by means of which all persons participating in the meeting can hear each other, and participation in a meeting pursuant to this by-law shall constitute presence in person at such meeting.

Section 2.6. Quorum; Vote Required for Action. At all meetings of the Board of Directors, a majority of the whole Board of Directors shall constitute a quorum for the transaction of business. Except in cases in which the Certificate of Incorporation, these Bylaws or applicable law otherwise provides, the vote of a majority of the directors present at a meeting at which a quorum is present shall be the act of the Board of Directors.

Section 2.7. Organization. Meetings of the Board of Directors shall be presided over by the Chairman of the Board, if any, or in his absence by the Vice Chairman of the Board, if any, or in his absence by the President, or in their absence by a chairman chosen at the meeting. The Secretary shall act as secretary of the meeting, but in his absence the chairman of the meeting may appoint any person to act as secretary of the meeting.

Section 2.8. Action by Written Consent of Directors. Unless otherwise restricted by the Certificate of Incorporation or these Bylaws, any action required or permitted to be taken at any meeting of the Board of Directors, or of any committee thereof, may be taken without a meeting if all members of the Board of Directors or such committee, as the case may be, consent thereto in writing, and the writing or writings are filed with the minutes of proceedings of the Board of Directors or such committee.

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ARTICLE III
COMMITTEES

Section 3.1. Committees. The Board of Directors may designate one or more committees, each committee to consist of one or more of the directors of the corporation. The Board of Directors may designate one or more directors as alternate members of any committee, who may replace any absent or disqualified member at any meeting of the committee. In the absence or disqualification of a member of the committee, the member or members thereof present at any meeting and not disqualified from voting, whether or not he or they constitute a quorum, may unanimously appoint another member of the Board of Directors to act at the meeting in place of any such absent or disqualified member. Any such committee, to the extent permitted by law and to the extent provided in the resolution of the Board of Directors, shall have and may exercise all the powers and authority of the Board of Directors in the management of the business and affairs of the corporation, and may authorize the seal of the corporation to be affixed to all papers which may require it.

Section 3.2. Committee Rules. Unless the Board of Directors otherwise provides, each committee designated by the Board of Directors may make, alter and repeal rules for the conduct of its business. In the absence of such rules, each committee shall conduct its business in the same manner as the Board of Directors conducts its business pursuant to Article II of these Bylaws.

ARTICLE IV
OFFICERS

Section 4.1. Executive Officers; Election; Qualifications; Term of Office; Resignation; Removal; Vacancies. The Board of Directors shall elect a President and Secretary, and it may, if it so determines, choose a Chairman of the Board and a Vice Chairman of the Board from among its members. The Board of Directors may also choose one or more Vice Presidents, one or more Assistant Secretaries, a Treasurer and one or more Assistant Treasurers. Each such officer shall hold office until the first meeting of the Board of Directors after the annual meeting of stockholders next succeeding his election, and until his successor is elected and qualified or until his earlier resignation or removal. Any officer may resign at any time upon written notice to the corporation. The Board of Directors may remove any officer with or without cause at any time, but such removal shall be without prejudice to the contractual rights of such officer, if any, with the corporation. Any number of offices may be held by the same person. Any vacancy occurring in any office of the corporation by death, resignation, removal or otherwise may be filled for the unexpired portion of the term by the Board of Directors at any regular or special meeting.

Section 4.2. Powers and Duties of Executive Officers. The officers of the corporation shall have such powers and duties in the management of the corporation as may be prescribed in a resolution by the Board of Directors and, to the extent not so provided, as generally pertain to their respective offices, subject to the control of the Board of Directors. The Board of Directors may require any officer, agent or employee to give security for the faithful performance of his duties.

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ARTICLE V
STOCK

Section 5.1. Certificates. Every holder of stock shall be entitled to have a certificate signed by or in the name of the corporation by the Chairman or Vice Chairman of the Board of Directors, if any, or the President or a Vice President, and by the Treasurer or an Assistant Treasurer, or the Secretary or an Assistant Secretary, of the corporation certifying the number of shares owned by him in the corporation. Any of or all the signatures on the certificate may be a facsimile. In case any officer, transfer agent or registrar who has signed or whose facsimile signature has been placed upon a certificate shall have ceased to be such officer, transfer agent, or registrar before such certificate is issued, it may be issued by the corporation with the same effect as if he were such officer, transfer agent, or registrar at the date of issue.

Section 5.2. Lost, Stolen or Destroyed Stock Certificates; Issuance of New Certificates. The corporation may issue a new certificate of stock in the place of any certificate theretofore issued by it, alleged to have been lost, stolen or destroyed, and the corporation may require the owner of the lost, stolen or destroyed certificate, or his legal representative, to give the corporation a bond sufficient to indemnify it against any claim that may be made against it on account of the alleged loss, theft or destruction of any such certificate or the issuance of such new certificate.

ARTICLE VI
INDEMNIFICATION

Section 6.1. Right to Indemnification. The corporation shall indemnify and hold harmless, to the fullest extent permitted by applicable law as it presently exists or may hereafter be amended, any person (a "Covered Person") who was or is made or is threatened to be made a party or is otherwise involved in any action, suit or proceeding, whether civil, criminal, administrative or investigative (a "proceeding"), by reason of the fact that he, or a person for whom he is the legal representative, is or was a director or officer of the corporation or, while a director or officer of the corporation, is or was serving at the request of the corporation as a director, officer, employee or agent of another corporation or of a partnership, joint venture, trust, enterprise or nonprofit entity, including service with respect to employee benefit plans, against all liability and loss suffered and expenses (including attorneys' fees) reasonably incurred by such Covered Person. Notwithstanding the preceding sentence, except as otherwise provided in Section 6.3, the corporation shall be required to indemnify a Covered Person in connection with a proceeding (or part thereof) commenced by such Covered Person only if the commencement of such proceeding (or part thereof) by the Covered Person was authorized by the Board of Directors of the corporation.

Section 6.2. Prepayment of Expenses. The corporation shall pay the expenses (including attorneys' fees) incurred by a Covered Person in defending any proceeding in advance of its final disposition; provided, however, that, to the extent required by law, such payment of expenses in advance of the final disposition of the proceeding shall be made only upon receipt of an undertaking by the Covered Person to repay all amounts advanced if it

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should be ultimately determined that the Covered Person is not entitled to be indemnified under this Article VI or otherwise.

Section 6.3. Claims. If a claim for indemnification or advancement of expenses under this Article VI is not paid in full within 30 days after a written claim therefor by the Covered Person has been received by the corporation, the Covered Person may file suit to recover the unpaid amount of such claim and, if successful in whole or in part, shall be entitled to be paid the expense of prosecuting such claim. In any such action, the corporation shall have the burden of proving that the Covered Person is not entitled to the requested indemnification or advancement of expenses under applicable law.

Section 6.4. Nonexclusivity of Rights. The rights conferred on any Covered Person by this Article VI shall not be exclusive of any other rights which such Covered Person may have or hereafter acquire under any statute, provision of the Certificate of Incorporation, these Bylaws, agreement, vote of stockholders or disinterested directors or otherwise.

Section 6.5. Other Sources. The corporation's obligation, if any, to indemnify or to advance expenses to any Covered Person who was or is serving at its request as a director, officer, employee or agent of another corporation, partnership, joint venture, trust, enterprise or nonprofit entity shall be reduced by any amount such Covered Person may collect as indemnification or advancement of expenses from such other corporation, partnership, joint venture, trust, enterprise or non-profit enterprise.

Section 6.6. Amendment or Repeal. Any repeal or modification of the foregoing provisions of this Article VI shall not adversely affect any right or protection hereunder of any Covered Person in respect of any act or omission occurring prior to the time of such repeal or modification.

Section 6.7. Other Indemnification and Prepayment of Expenses. This Article VI shall not limit the right of the corporation, to the extent and in the manner permitted by law, to indemnify and to advance expenses to persons other than Covered Persons when and as authorized by appropriate corporate action.

ARTICLE VII
MISCELLANEOUS

Section 7.1. Fiscal Year. The fiscal year of the corporation shall be determined by resolution of the Board of Directors.

Section 7.2. Seal. The corporate seal shall have the name of the corporation inscribed thereon and shall be in such form as may be approved from time to time by the Board of Directors.

Section 7.3. Manner of Notice. Except as otherwise provided herein, notices to directors and stockholders shall be in writing and delivered personally or mailed to the directors or stockholders at their addresses appearing on the books of the corporation. Notice

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to directors may be given by telegram, telecopier, telephone or other means of electronic transmission.

Section 7.4. Waiver of Notice of Meetings of Stockholders, Directors and Committees. Any written waiver of notice, signed by the person entitled to notice, whether before or after the time stated therein, shall be deemed equivalent to notice. Attendance of a person at a meeting shall constitute a waiver of notice of such meeting, except when the person attends a meeting for the express purpose of objecting, at the beginning of the meeting, to the transaction of any business because the meeting is not lawfully called or convened. Neither the business to be transacted at nor the purpose of any regular or special meeting of the stockholders, directors, or members of a committee of directors need be specified in any written waiver of notice.

Section 7.5. Form of Records. Any records maintained by the corporation in the regular course of its business, including its stock ledger, books of account, and minute books, may be kept on, or be in the form of, punch cards, magnetic tape, photographs, microphotographs, or any other information storage device, provided that the records so kept can be converted into clearly legible form within a reasonable time.

Section 7.6. Amendment of Bylaws. These Bylaws may be altered, amended or re pealed, and new bylaws made, by the Board of Directors, but the stockholders may make additional bylaws and may alter and repeal any bylaws whether adopted by them or otherwise.

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EXHIBIT 4.2

ZLAND.COM, INC.

and

AMERICAN STOCK TRANSFER & TRUST COMPANY,

as Rights Agent

RIGHTS AGREEMENT

dated as of____________ , 2000


TABLE OF CONTENTS

                                                                                         Page
 1.     Certain Definitions............................................................... 1
 2.     Appointment of Rights Agent....................................................... 5
 3.     Issue of Right Certificates....................................................... 5
 4.     Form of Right Certificates........................................................ 7
 5.     Countersignature and Registration................................................. 7
 6.     Transfer, Split Up, Combination and Exchange of Right Certificates;
        Mutilated, Destroyed, Lost or Stolen Right Certificates........................... 8
 7.     Exercise of Rights; Purchase Price; Expiration Date of Rights..................... 8
 8.     Cancellation and Destruction of Right Certificates................................10
 9.     Availability of Shares of Preferred Stock.........................................10
10.     Preferred Stock Record Date.......................................................11
11.     Adjustment of Purchase Price, Number and Kind of Shares and Number of Rights......11
12.     Certificate of Adjusted Purchase Price or Number of Shares........................18
13.     Consolidation, Merger or Sale or Transfer of Assets or Earning Power..............19
14.     Fractional Rights and Fractional Shares...........................................21
15.     Rights of Action..................................................................22
16.     Agreement of Right Holders........................................................23
17.     Right Certificate Holder Not Deemed a Stockholder.................................23
18.     Concerning the Rights Agent.......................................................23
19.     Merger or Consolidation or Change of Name of Rights Agent.........................24
20.     Duties of Rights Agent............................................................24
21.     Change of Rights Agent............................................................26
22.     Issuance of New Right Certificates................................................27
23.     Redemption........................................................................27
24.     Exchange..........................................................................28
25.     Notice of Certain Events..........................................................28
26.     Notices...........................................................................29
27.     Supplements and Amendments........................................................30
28.     Successors........................................................................30
29.     Benefits of this Agreement........................................................30
30.     Severability......................................................................30
31.     Governing Law.....................................................................30
32.     Counterparts......................................................................31
33.     Descriptive Headings..............................................................31
34.     Determinations and Actions by the Board of Directors..............................31

Exhibit A -  Form of Right Certificate

Exhibit B -  Summary of Rights to Purchase Shares of ZLand.com, Inc. Series A
             Junior Participating Preferred

Exhibit C -  Form of Certificate of Designation of Series A Junior Participating
             Preferred Stock

(i)

RIGHTS AGREEMENT

This Rights Agreement (this "Agreement"), dated as of ____________, 2000, is entered into by and between ZLand.com, Inc., a Delaware corporation (the "Company"), and American Stock Transfer & Trust Company, as Rights Agent (the "Rights Agent").

The Board of Directors of the Company has authorized and declared a dividend of one preferred share purchase right (a "Right") for each share of Common Stock (as hereinafter defined) of the Company outstanding upon the closing of the Company's initial public offering of Common Stock (the "Record Date"), each Right representing the right to purchase one one-thousandth (1/1000) (subject to adjustment) of a share of Preferred Stock (as hereinafter defined), upon the terms and subject to the conditions herein set forth, and has further authorized and directed the issuance of one Right (subject to adjustment as provided herein) with respect to each share of Common Stock that shall become outstanding between the Record Date and the earlier of the Distribution Date and the Expiration Date (as such terms are hereinafter defined); provided, however, that Rights may be issued with respect to shares of Common Stock that shall become outstanding after the Distribution Date and prior to the Expiration Date in accordance with Section 22.

Accordingly, in consideration of the premises and the mutual agreements herein set forth, the parties hereby agree as follows:

1. Certain Definitions. For purposes of this Agreement, the following terms have the meaning indicated:

(a) "Acquiring Person" shall mean any Person (as such term is hereinafter defined) who or which shall be the Beneficial Owner (as such term is hereinafter defined) of 15% or more of the shares of Common Stock then outstanding, but shall not include an Exempt Person (as such term is hereinafter defined); provided, however, that if the Board of Directors of the Company determines in good faith that a Person who would otherwise be an "Acquiring Person" became the Beneficial Owner of a number of shares of Common Stock such that the Person would otherwise qualify as an "Acquiring Person" inadvertently (including, without limitation, because (i) such Person was unaware that it beneficially owned a percentage of Common Stock that would otherwise cause such Person to be an "Acquiring Person" or (ii) such Person was aware of the extent of its Beneficial Ownership of Common Stock but had no actual knowledge of the consequences of such Beneficial Ownership under this Agreement) and without any intention of changing or influencing control of the Company, then such Person shall not be deemed to be or to have become an "Acquiring Person" for purposes of this Agreement, unless and until such Person shall have failed to divest itself, as soon as practicable (as determined, in good faith, by the Board of Directors of the Company), of Beneficial Ownership of a sufficient number of shares of Common Stock so that such Person would no longer otherwise qualify as an "Acquiring Person." Notwithstanding the foregoing, (i) if, as of the date hereof or prior to the first public announcement of the adoption of this Agreement, any Person is or becomes the Beneficial Owner of 15% or more of the shares of Common Stock outstanding, such Person will not be deemed to be or to become an Acquiring Person for any purposes of this Agreement unless and until such Person acquires Beneficial Ownership of any additional shares


of Common Stock (other than pursuant to a dividend or distribution paid or made by the Company on the outstanding Common Stock or pursuant to a split or subdivision of the outstanding Common Stock) after the first public announcement of adoption of this Agreement unless upon the consummation of the acquisition of such additional shares of Common Stock such Person does not beneficially own 15% or more of the shares of Common Stock then outstanding and (ii) no Person shall become an "Acquiring Person" as the result of an acquisition of shares of Common Stock by the Company which, by reducing the number of shares outstanding, increases the proportionate number of shares beneficially owned by such Person to 15% or more of the shares of Common Stock then outstanding; provided, however, that if a Person shall become the Beneficial Owner of 15% or more of the shares of Common Stock then outstanding by reason of such share acquisitions by the Company and shall thereafter become the Beneficial Owner of any additional shares of Common Stock (other than pursuant to a dividend or distribution paid or made by the Company on the outstanding Common Stock or pursuant to a split or subdivision of the outstanding Common Stock), then such Person shall be deemed to be an "Acquiring Person" unless upon becoming the Beneficial Owner of such additional shares of Common Stock such Person does not beneficially own 15% or more of the shares of Common Stock then outstanding. The phrase "then outstanding," when used with reference to a Person's Beneficial Ownership of securities of the Company, shall mean the number of such securities then issued and outstanding together with the number of such securities not then actually issued and outstanding which such Person would be deemed to own beneficially hereunder.

(b) "Affiliate" and "Associate" shall have the respective meanings ascribed to such terms in Rule 12b-2 of the General Rules and Regulations under the Exchange Act, as in effect on the date of this Agreement.

(c) A Person shall be deemed the "Beneficial Owner" of, shall be deemed to have "Beneficial Ownership" of and shall be deemed to "beneficially own" any securities:

(i) which such Person or any of such Person's Affiliates or Associates is deemed to beneficially own, directly or indirectly within the meaning of Rule 13d-3 of the General Rules and Regulations under the Exchange Act as in effect on the date of this Agreement;

(ii) which such Person or any of such Person's Affiliates or Associates has (A) the right to acquire (whether such right is exercisable immediately or only after the passage of time) pursuant to any agreement, arrangement or understanding (other than customary agreements with and between underwriters and selling group members with respect to a bona fide public offering of securities), or upon the exercise of conversion rights, exchange rights, rights, warrants or options, or otherwise; provided, however, that a Person shall not be deemed the Beneficial Owner of, or to beneficially own, (x) securities tendered pursuant to a tender or exchange offer made by or on behalf of such Person or any of such Person's Affiliates or Associates until such tendered securities are accepted for purchase, (y) securities which such Person has a right to acquire on the exercise of Rights at any time prior to the time any Person becomes an Acquiring Person or (z) securities issuable upon exercise of Rights from and after the time a Person becomes an Acquiring Person if such Rights were acquired by such Person or any of such Person's Affiliates or Associates prior to the Distribution Date or pursuant to Section 3(a) or Section
22 ("original Rights") or pursuant to Section 11(i) or Section 11(n) with respect

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to an adjustment to original Rights; or (B) the right to vote pursuant to any agreement, arrangement or understanding; provided, however, that a Person shall not be deemed the Beneficial Owner of, or to beneficially own, any security by reason of such agreement, arrangement or understanding if the agreement, arrangement or understanding to vote such security (1) arises solely from a revocable proxy or consent given to such Person in response to a public proxy or consent solicitation made pursuant to, and in accordance with, the applicable rules and regulations promulgated under the Exchange Act and (2) is not also then reportable on Schedule 13D under the Exchange Act (or any comparable or successor report); or

(iii) which are beneficially owned, directly or indirectly, by any other Person and with respect to which such Person or any of such Person's Affiliates or Associates has any agreement, arrangement or understanding (other than customary agreements with and between underwriters and selling group members with respect to a bona fide public offering of securities) for the purpose of acquiring, holding, voting (except to the extent contemplated by the proviso to Section 1(c)(ii)(B)) or disposing of such securities of the Company, provided, however, that no Person who is an officer, director or employee of an Exempt Person shall be deemed, solely by reason of such Person's status or authority as such, to be the "Beneficial Owner" of, to have "Beneficial Ownership" of or to "beneficially own" any securities that are "beneficially owned" (as defined in this Section 1(c)), including, without limitation, in a fiduciary capacity, by an Exempt Person or by any other such officer, director or employee of an Exempt Person.

(d) "Business Day" means any day other than a Saturday, a Sunday, or a day on which banking institutions in the State of New York or, if different, the state in which the principal office of the Rights Agent is located, are authorized or obligated by law or executive order to close.

(e) "close of business" on any given date means 5:00 P.M., New York City time, on such date; provided, however, that if such date is not a Business Day it shall mean 5:00 P.M., New York City time, on the next succeeding Business Day.

(f) "Common Stock" when used with reference to the Company means the common stock, par value $.01 per share, of the Company. "Common Stock" when used with reference to any Person other than the Company means the capital stock (or, in the case of an unincorporated entity, the equivalent equity interest) with the greatest voting power of such other Person or, if such other Person is a subsidiary of another Person, the Person or Persons which ultimately control such first-mentioned Person.

(g) "Distribution Date" has the meaning set forth in Section 3.

(i) "Exchange Act" means the Securities Exchange Act of 1934, as amended.

(h) "Exempt Person" means the Company, any Subsidiary (as such term is hereinafter defined) of the Company, in each case including, without limitation, in its fiduciary capacity, any employee benefit plan of the Company or of any Subsidiary of the Company, or any entity or trustee holding Common Stock for or pursuant to the terms of any such plan or for

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the purpose of funding any such plan or funding other employee benefits for employees of the Company or of any Subsidiary of the Company.

(i) "Final Expiration Date" has the meaning set forth in Section 7.

(j) "Nasdaq" means the Nasdaq Stock Market.

(k) "Person" means any individual, firm, corporation, partnership, limited liability company, trust or other entity, and shall include any successor (by merger or otherwise) of such entity.

(l) "Preferred Stock" means the Series A Junior Participating Preferred Stock, par value $.01 per share, of the Company having the rights and preferences set forth in the form of Certificate of Designation attached to this Agreement as Exhibit C.

(m) "Principal Party" means

(i) in the case of any transaction described in (i) or (ii) of the first sentence of Section 13(a): (A) the Person that is the issuer of the securities into which the shares of Common Stock are converted in such merger or consolidation, or, if there is more than one such issuer, the issuer the shares of Common Stock of which have the greatest aggregate market value of shares outstanding, or (B) if no securities are so issued, (x) the Person that is the other party to the merger, if such Person survives said merger, or, if there is more than one such Person, the Person the shares of Common Stock of which have the greatest aggregate market value of shares outstanding or (y) if the Person that is the other party to the merger does not survive the merger, the Person that does survive the merger (including the Company if it survives) or (z) the Person resulting from the consolidation; and

(ii) in the case of any transaction described in (iii) of the first sentence of Section 13(a), the Person that is the party receiving the greatest portion of the assets or earning power transferred pursuant to such transaction or transactions, or, if each Person that is a party to such transaction or transactions receives the same portion of the assets or earning power so transferred or if the Person receiving the greatest portion of the assets or earning power cannot be determined, whichever of such Persons as is the issuer of Common Stock having the greatest aggregate market value of shares outstanding; provided, however, that in any such case described in the foregoing clause (i) or (ii), if the Common Stock of such Person is not at such time or has not been continuously over the preceding 12-month period registered under
Section 12 of the Exchange Act, then (1) if such Person is a direct or indirect Subsidiary of another Person the Common Stock of which is and has been so registered, the term "Principal Party" shall refer to such other Person, or (2) if such Person is a Subsidiary, directly or indirectly, of more than one Person, the Common Stock of all of which is and has been so registered, the term "Principal Party" shall refer to whichever of such Persons is the issuer of Common Stock having the greatest aggregate market value of shares outstanding, or (3) if such Person is owned, directly or indirectly, by a joint venture formed by two or more Persons that are not owned, directly or indirectly, by the same Person, the rules set forth in clauses (i) and (ii) above shall apply to each of the owners having an interest in the venture as if the Person owned by the joint venture was a Subsidiary of both or all of such joint venturers, and the Principal Party in each such case shall

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bear the obligations set forth in Section 13 in the same ratio as its interest in such Person bears to the total of such interests.

(n) "Redemption Date" has the meaning set forth in Section 7.

(o) "Securities Act" means the Securities Act of 1933, as amended.

(p) "Stock Acquisition Date" means the first date of public announcement (which, for purposes of this definition, shall include, without limitation, a report filed pursuant to Section 13(d) of the Exchange Act) by the Company or an Acquiring Person that an Acquiring Person has become such or such earlier date as a majority of the Board of Directors shall become aware of the existence of an Acquiring Person.

(q) "Subsidiary" of any Person means any corporation or other entity of which securities or other ownership interests having ordinary voting power sufficient to elect a majority of the board of directors or other persons performing similar functions are beneficially owned, directly or indirectly, by such Person, and any corporation or other entity that is otherwise controlled by such Person.

(r) "Trading Day" means a day on which the principal national securities exchange on which the Security is listed or admitted to trading is open for the transaction of business or, if the Security is not listed or admitted to trading on any national securities exchange, a Business Day.

2. Appointment of Rights Agent. The Company hereby appoints the Rights Agent to act as agent for the Company and the holders of the Rights (who, in accordance with Section 3, shall prior to the Distribution Date be the holders of Common Stock) in accordance with the terms and conditions hereof, and the Rights Agent hereby accepts such appointment. The Company may from time to time appoint such co-Rights Agents as it may deem necessary or desirable.

3. Issue of Right Certificates.

(a) Until the close of business on the earlier of (i) the tenth day after the Stock Acquisition Date or (ii) the tenth business day (or such later date as may be determined by action of the Board of Directors prior to such time as any Person becomes an Acquiring Person) after the date of the commencement by any Person (other than an Exempt Person) of, or of the first public announcement of the intention of such Person (other than an Exempt Person) to commence, a tender or exchange offer the consummation of which would result in any Person (other than an Exempt Person) becoming the Beneficial Owner of shares of Common Stock aggregating 15% or more of the Common Stock then outstanding (including any such date which is after the date of this Agreement and prior to the issuance of the Rights; the earlier of such dates being herein referred to as the "Distribution Date"), (x) the Rights will be evidenced (subject to the provisions of Section 3(b)) by the certificates for Common Stock registered in the names of the holders thereof and not by separate Right Certificates, and (y) the Rights will be transferable only in connection with the transfer of Common Stock. As soon as practicable after the Distribution Date, the Company will prepare and execute, the Rights Agent will countersign and the Company will send or cause to be sent (and the Rights Agent will, if requested, send) by

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first-class, insured, postage-prepaid mail, to each record holder of Common Stock as of the close of business on the Distribution Date (other than any Acquiring Person or any Associate or Affiliate of an Acquiring Person), at the address of such holder shown on the records of the Company, a Right Certificate, in substantially the form of Exhibit A hereto (a "Right Certificate"), evidencing one Right (subject to adjustment as provided herein) for each share of Common Stock so held. As of the Distribution Date, the Rights will be evidenced solely by such Right Certificates.

(b) On the Record Date, or as soon as practicable thereafter, the Company will send a copy of a Summary of Rights to Purchase Shares of Preferred Stock, in substantially the form of Exhibit B (the "Summary of Rights"), by first-class, postage-prepaid mail, to each record holder of Common Stock as of the close of business on the Record Date (other than any Acquiring Person or any Associate or Affiliate of any Acquiring Person), at the address of such holder shown on the records of the Company. With respect to certificates for Common Stock outstanding as of the Record Date, until the Distribution Date, the Rights will be evidenced by such certificates registered in the names of the holders thereof together with the Summary of Rights. Until the Distribution Date (or, if earlier, the Expiration Date), the surrender for transfer of any certificate for Common Stock outstanding on the Record Date, with or without a copy of the Summary of Rights, shall also constitute the transfer of the Rights associated with the Common Stock represented thereby.

(c) Rights shall be issued in respect of all shares of Common Stock issued or disposed of (including, without limitation, upon disposition of Common Stock out of treasury stock or issuance or reissuance of Common Stock out of authorized but unissued shares) after the Record Date but prior to the earlier of the Distribution Date and the Expiration Date, or in certain circumstances provided in Section 22 hereof, after the Distribution Date. Certificates issued for Common Stock (including, without limitation, upon transfer of outstanding Common Stock, disposition of Common Stock out of treasury stock or issuance or reissuance of Common Stock out of authorized but unissued shares) after the Record Date but prior to the earlier of the Distribution Date and the Expiration Date, or in certain circumstances provided in Section 22 hereof, after the Distribution Date shall have impressed on, printed on, written on or otherwise affixed to them the following legend:

This certificate also evidences and entitles the holder hereof to certain rights as set forth in a Rights Agreement between ZLand.com, Inc. and American Stock Transfer & Trust Company, as Rights Agent, dated as of ________________, 2000 the same may be amended from time to time (the "Rights Agreement"), the terms of which are hereby incorporated herein by reference and a copy of which is on file at the principal executive offices of ZLand.com, Inc. Under certain circumstances, as set forth in the Rights Agreement, such Rights will be evidenced by separate certificates and will no longer be evidenced by this certificate. ZLand.com, Inc. will mail to the holder of this certificate a copy of the Rights Agreement without charge after receipt of a written request therefor. Under certain circumstances, as set forth in the Rights Agreement, Rights owned by or transferred to any Person

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who is or becomes an Acquiring Person (as defined in the Rights Agreement) and certain transferees thereof will become null and void and will no longer be transferable.

With respect to such certificates containing the foregoing legend, until the Distribution Date, the Rights associated with the Common Stock represented by such certificates shall be evidenced by such certificates alone, and the surrender for transfer of any such certificate, except as otherwise provided herein, shall also constitute the transfer of the Rights associated with the Common Stock represented thereby. If the Company purchases or otherwise acquires any Common Stock after the Record Date but prior to the Distribution Date, any Rights associated with such Common Stock shall be deemed canceled and retired so that the Company shall not be entitled to exercise any Rights associated with the Common Stock which are no longer outstanding.

Notwithstanding this paragraph (c), the omission of a legend shall not affect the enforceability of any part of this Agreement or the rights of any holder of the Rights.

4. Form of Right Certificates. The Right Certificates (and the forms of election to purchase shares and of assignment to be printed on the reverse thereof) shall be substantially in the form set forth in Exhibit A hereto and may have such marks of identification or designation and such legends, summaries or endorsements printed thereon as the Company may deem appropriate and as are not inconsistent with the provisions of this Agreement, or as may be required to comply with any applicable law or with any rule or regulation made pursuant thereto or with any rule or regulation of Nasdaq or of any other stock exchange or automated quotation system on which the Rights may from time to time be listed or quoted, or to conform to usage. Subject to the provisions of this Agreement, the Right Certificates shall entitle the holders thereof to purchase such number of one one-thousandths (1/1000) of a share of Preferred Stock as shall be set forth therein at the price per one one-thousandth (1/1000) of a share of Preferred Stock set forth therein (the "Purchase Price"), but the number of such one one-thousandths (1/1000) of a share of Preferred Stock and the Purchase Price shall be subject to adjustment as provided herein.

5. Countersignature and Registration.

(a) The Right Certificates shall be executed on behalf of the Company by the President, any of the Vice Presidents, the Treasurer or the Controller of the Company, either manually or by facsimile signature, shall have affixed thereto the Company's seal or a facsimile thereof and shall be attested by the Secretary or an Assistant Secretary of the Company, either manually or by facsimile signature. The Right Certificates shall be manually countersigned by the Rights Agent and shall not be valid for any purpose unless countersigned. If any officer of the Company who has signed any of the Right Certificates ceases to be such officer of the Company before countersignature by the Rights Agent and issuance and delivery by the Company, such Right Certificates may, nevertheless, be countersigned by the Rights Agent and issued and delivered by the Company with the same force and effect as though the Person who signed such Right Certificates had not ceased to be such officer of the Company; and any Right Certificate may be signed on behalf of the Company by any Person who, at the actual date of the execution of such Right Certificate, shall be a proper officer of the Company to sign such Right

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Certificate, although at the date of the execution of this Agreement any such Person was not such an officer.

(b) Following the Distribution Date, the Rights Agent will keep or cause to be kept, at an office or agency designated for such purpose, books for registration and transfer of the Right Certificates issued hereunder. Such books shall show the names and addresses of the respective holders of the Right Certificates, the number of Rights evidenced on its face by each of the Right Certificates and the date of each of the Right Certificates.

6. Transfer, Split Up, Combination and Exchange of Right Certificates; Mutilated, Destroyed, Lost or Stolen Right Certificates.

(a) Subject to the provisions of this Agreement, at any time after the Distribution Date and prior to the Expiration Date, any Right Certificate or Right Certificates may be transferred, split up, combined or exchanged for another Right Certificate or Right Certificates, entitling the registered holder to purchase a like number of one one-thousandths (1/1000) of a share of Preferred Stock as the Right Certificate or Right Certificates surrendered then entitled such holder to purchase. Any registered holder desiring to transfer, split up, combine or exchange any Right Certificate or Right Certificates shall make such request in writing delivered to the Rights Agent, and shall surrender the Right Certificate or Right Certificates to be transferred, split up, combined or exchanged at the office or agency of the Rights Agent designated for such purpose. Thereupon the Rights Agent shall countersign and deliver to the Person entitled thereto a Right Certificate or Right Certificates, as the case may be, as so requested. The Company may require payment of a sum sufficient to cover any tax or governmental charge that may be imposed in connection with any transfer, split up, combination or exchange of Right Certificates.

(b) Subject to the provisions of this Agreement, at any time after the Distribution Date and prior to the Expiration Date, upon receipt by the Company and the Rights Agent of evidence reasonably satisfactory to them of the loss, theft, destruction or mutilation of a Right Certificate, and, in case of loss, theft or destruction, of indemnity or security reasonably satisfactory to them, and, at the Company's request, reimbursement to the Company and the Rights Agent of all reasonable expenses incidental thereto, and upon surrender to the Rights Agent and cancellation of the Right Certificate if mutilated, the Company will make and deliver a new Right Certificate of like tenor to the Rights Agent for delivery to the registered holder in lieu of the Right Certificate so lost, stolen, destroyed or mutilated.

7. Exercise of Rights; Purchase Price; Expiration Date of Rights.

(a) Except as otherwise provided herein, the Rights shall become exercisable on the Distribution Date, and thereafter the registered holder of any Right Certificate may, subject to Section 11(a)(ii) hereof and except as otherwise provided herein, exercise the Rights evidenced thereby in whole or in part upon surrender of the Right Certificate, with the form of election to purchase on the reverse side thereof duly executed, to the Rights Agent at the office or agency of the Rights Agent designated for such purpose, together with payment of the Purchase Price for each one one-thousandth (1/1000) of a share of Preferred Stock (or other securities, cash or other assets, as the case may be) as to which the Rights are exercised, at any

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time which is both after the Distribution Date and prior to the time (the "Expiration Date") that is the earliest of (i) the close of business on the date that is ten years after the Record Date (the "Final Expiration Date"), (ii) the time at which the Rights are redeemed as provided in Section 23 (the "Redemption Date") or (iii) the time at which such Rights are exchanged as provided in
Section 24.

(b) The Purchase Price shall be initially $200 for each one one-thousandth (1/1000) of a share of Preferred Stock purchasable upon the exercise of a Right. The Purchase Price and the number of one one-thousandths (1/1000) of a share of Preferred Stock or other securities or property to be acquired upon exercise of a Right shall be subject to adjustment from time to time as provided in Sections 11 and 13 and shall be payable in lawful money of the United States of America in accordance with paragraph (c) of this Section 7.

(c) Except as otherwise provided herein, upon receipt of a Right Certificate representing exercisable Rights, with the form of election to purchase duly executed, accompanied by payment of the aggregate Purchase Price for the shares of Preferred Stock to be purchased and an amount equal to any applicable transfer tax required to be paid by the holder of such Right Certificate in accordance with Section 9, in cash or by certified check, cashier's check or money order payable to the order of the Company, the Rights Agent shall thereupon promptly (i) (A) requisition from any transfer agent of the Preferred Stock, or make available if the Rights Agent is the transfer agent for the Preferred Stock, certificates for the number of shares of Preferred Stock to be purchased and the Company hereby irrevocably authorizes its transfer agent to comply with all such requests, or (B) requisition from a depositary agent appointed by the Company depositary receipts representing interests in such number of one one-thousandths (1/1000) of a share of Preferred Stock as are to be purchased (in which case certificates for the Preferred Stock represented by such receipts shall be deposited by the transfer agent with the depositary agent) and the Company hereby directs the depositary agent to comply with such request, (ii) when appropriate, requisition from the Company the amount of cash to be paid in lieu of issuance of fractional shares in accordance with Section 14, (iii) promptly after receipt of such certificates or depositary receipts, cause the same to be delivered to or upon the order of the registered holder of such Right Certificate, registered in such name or names as may be designated by such holder and (iv) when appropriate, after receipt, promptly deliver such cash to or upon the order of the registered holder of such Right Certificate.

(d) Except as otherwise provided herein, if the registered holder of any Right Certificate exercises less than all the Rights evidenced thereby, a new Right Certificate evidencing Rights equivalent to the exercisable Rights remaining unexercised shall be issued by the Rights Agent to the registered holder of such Right Certificate or to his duly authorized assigns, subject to the provisions of Section 14.

(e) Notwithstanding anything in this Agreement to the contrary, neither the Rights Agent nor the Company shall be obligated to undertake any action with respect to a registered holder of Rights upon the occurrence of any purported transfer or exercise of Rights pursuant to Section 6 or this Section 7 unless such registered holder shall have (i) completed and signed the certificate contained in the form of assignment or form of election to purchase set forth on the reverse side of the Rights Certificate surrendered for such transfer or exercise and

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(ii) provided such additional evidence of the identity of the Beneficial Owner (or former Beneficial Owner) thereof as the Company shall reasonably request.

8. Cancellation and Destruction of Right Certificates. All Right Certificates surrendered for the purpose of exercise, transfer, split up, combination or exchange shall, if surrendered to the Company or to any of its agents, be delivered to the Rights Agent for cancellation or in canceled form, or, if surrendered to the Rights Agent, shall be canceled by it, and no Right Certificates shall be issued in lieu thereof except as expressly permitted by any of the provisions of this Agreement. The Company shall deliver to the Rights Agent for cancellation and retirement, and the Rights Agent shall so cancel and retire, any other Right Certificate purchased or acquired by the Company otherwise than upon the exercise thereof. The Rights Agent shall deliver all canceled Right Certificates to the Company, or shall, at the written request of the Company, destroy such canceled Right Certificates, and in such case shall deliver a certificate of destruction thereof to the Company.

9. Availability of Shares of Preferred Stock.

(a) The Company covenants and agrees that it will cause to be reserved and kept available out of its authorized and unissued shares of Preferred Stock or any shares of Preferred Stock held in its treasury, the number of shares of Preferred Stock that will be sufficient to permit the exercise in full of all outstanding Rights.

(b) If and so long as the shares of Preferred Stock (and, following the time that a Person becomes an Acquiring Person, shares of Common Stock and other securities) issuable upon the exercise of Rights may be listed or admitted to trading on Nasdaq or listed on any other national or internationally- recognized securities exchange or quotation system, the Company shall use its best efforts to cause, from and after such time as the Rights become exercisable, all shares reserved for such issuance to be listed or admitted to trading on Nasdaq or listed on any such other exchange or quotation system upon official notice of issuance upon such exercise.

(c) From and after such time as the Rights become exercisable, the Company shall use its best efforts, if then necessary to permit the issuance of shares of Preferred Stock (and following the time that a Person first becomes an Acquiring Person, shares of Common Stock and other securities) upon the exercise of Rights, to register and qualify such shares of Preferred Stock (and following the time that a Person first becomes an Acquiring Person, shares of Common Stock and other securities) under the Securities Act and any applicable state securities or "Blue Sky" laws (to the extent exemptions therefrom are not available), cause such registration statement and qualifications to become effective as soon as possible after such filing and keep such registration and qualifications effective until the earlier of the date as of which the Rights are no longer exercisable for such securities and the Expiration Date. The Company may temporarily suspend, for a period of time not to exceed 90 days, the exercisability of the Rights in order to prepare and file a registration statement under the Securities Act and permit it to become effective. Upon any such suspension, the Company shall issue a public announcement stating that the exercisability of the Rights has been temporarily suspended, as well as a public announcement at such time as the suspension is no longer in effect. Notwithstanding any provision of this Agreement to the contrary, the Rights shall not be exercisable in any

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jurisdiction unless the requisite qualification in such jurisdiction shall have been obtained and until a registration statement under the Securities Act (if required) shall have been declared effective.

(d) The Company covenants and agrees that it will take all such action as may be necessary to ensure that all shares of Preferred Stock (and, following the time that a Person becomes an Acquiring Person, shares of Common Stock and other securities) delivered upon exercise of Rights shall, at the time of delivery of the certificates therefor (subject to payment of the Purchase Price), be duly and validly authorized and issued and fully paid and nonassessable shares.

(e) The Company further covenants and agrees that it will pay when due and payable any and all federal and state transfer taxes and charges which may be payable in respect of the issuance or delivery of the Right Certificates or of any shares of Preferred Stock (or shares of Common Stock or other securities) upon the exercise of Rights. The Company shall not, however, be required to pay any transfer tax which may be payable in respect of any transfer or delivery of Right Certificates to a Person other than, or the issuance or delivery of certificates or depositary receipts for the Preferred Stock (or shares of Common Stock or other securities) in a name other than that of, the registered holder of the Right Certificate evidencing Rights surrendered for exercise or to issue or deliver any certificates or depositary receipts for Preferred Stock (or shares of Common Stock or other securities) upon the exercise of any Rights until any such tax shall have been paid (any such tax being payable by that holder of such Right Certificate at the time of surrender) or until it has been established to the Company's reasonable satisfaction that no such tax is due.

10. Preferred Stock Record Date. Each Person in whose name any certificate for Preferred Stock is issued upon the exercise of Rights shall for all purposes be deemed to have become the holder of record of the shares of Preferred Stock represented thereby on, and such certificate shall be dated, the date upon which the Right Certificate evidencing such Rights was duly surrendered and payment of the Purchase Price (and any applicable transfer taxes) was made; provided, however, that if the date of such surrender and payment is a date upon which the Preferred Stock transfer books of the Company are closed, such Person shall be deemed to have become the record holder of such shares on, and such certificate shall be dated, the next succeeding Business Day on which the Preferred Stock transfer books of the Company are open. Prior to the exercise of the Rights evidenced thereby, the holder of a Right Certificate shall not be entitled to any rights of a holder of Preferred Stock for which the Rights shall be exercisable, including, without limitation, the right to vote or to receive dividends or other distributions, and shall not be entitled to receive any notice of any proceedings of the Company, except as provided herein.

11. Adjustment of Purchase Price, Number and Kind of Shares and Number of Rights. The Purchase Price, the number of shares of Preferred Stock or other securities or property purchasable upon exercise of each Right and the number of Rights outstanding are subject to adjustment from time to time as provided in this Section 11.

(a) (i) If the Company at any time after the date of this Agreement (A) declares and pays a dividend on the Preferred Stock payable in shares of Preferred Stock, (B)

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subdivides the outstanding Preferred Stock, (C) combines the outstanding Preferred Stock into a smaller number of shares of Preferred Stock or (D) issues any shares of its capital stock in a reclassification of the Preferred Stock (including any such reclassification in connection with a consolidation or merger in which the Company is the continuing or surviving corporation), except as otherwise provided in this Section 11(a), the number and kind of shares of capital stock issuable upon exercise of a Right as of the record date for such dividend or the effective date of such subdivision, combination or reclassification shall be proportionately adjusted so that the holder of any Right exercised after such time shall be entitled to receive the aggregate number and kind of shares of capital stock which, if such Right had been exercised immediately prior to such date and at a time when the Preferred Stock transfer books of the Company were open, the holder would have owned upon such exercise and been entitled to receive by virtue of such dividend, subdivision, combination or reclassification; provided, however, that in no event shall the consideration to be paid upon the exercise of one Right be less than the aggregate par value of the shares of capital stock of the Company issuable upon exercise of one Right.

(ii) Subject to Section 24 of this Agreement, if any Person becomes an Acquiring Person, each holder of a Right, except as otherwise provided in this Section 11(a)(ii) and Section 11(a)(iii) hereof, shall thereafter have the right to receive, upon exercise thereof at a price equal to the then current Purchase Price multiplied by the number of one one-thousandths (1/1000) of a share of Preferred Stock for which a Right is then exercisable, in accordance with the terms of this Agreement and in lieu of shares of Preferred Stock, such number of shares of Common Stock as shall equal the result obtained by (x) multiplying the then current Purchase Price by the number of one one-thousandths (1/1000) of a share of Preferred Stock for which a Right is then exercisable and dividing that product by (y) 50% of the then current per share market price of the Company's Common Stock (determined pursuant to Section
11(d)) on the date of the occurrence of such event; provided, however, that the Purchase Price (as so adjusted) and the number of shares of Common Stock so receivable upon exercise of a Right shall thereafter be subject to further adjustment as appropriate in accordance with Section 11(f). Notwithstanding anything in this Agreement to the contrary, however, from and after the time (the "invalidation time") when any Person first becomes an Acquiring Person, any Rights that are beneficially owned by (x) any Acquiring Person (or any Affiliate or Associate of any Acquiring Person), (y) a transferee of any Acquiring Person (or any such Affiliate or Associate) who becomes a transferee after the invalidation time or (z) a transferee of any Acquiring Person (or any such Affiliate or Associate) who became a transferee prior to or concurrently with the invalidation time pursuant to either (I) a transfer from the Acquiring Person to holders of its equity securities or to any Person with whom it has any continuing agreement, arrangement or understanding regarding the transferred Rights or (II) a transfer which the Board of Directors has determined is part of a plan, arrangement or understanding which has the purpose or effect of avoiding the provisions of this paragraph, and subsequent transferees of such Persons, shall be void without any further action and any holder of such Rights shall thereafter have no rights whatsoever with respect to such Rights under any provision of this Agreement. The Company shall use all reasonable efforts to ensure that the provisions of this Section 11(a)(ii) are complied with, but shall have no liability to any holder of Right Certificates or other Person as a result of its failure to make any determinations with respect to an Acquiring Person or its Affiliates, Associates or transferees hereunder. From and after the invalidation time, no Right Certificate shall be issued pursuant to Section 3 or Section 6 that represents Rights that are or have become void pursuant to the provisions of this paragraph, and any Right Certificate delivered to the

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Rights Agent that represents Rights that are or have become void pursuant to the provisions of this paragraph shall be canceled. From and after the occurrence of an event specified in Section 13(a), any Rights that theretofore have not been exercised pursuant to this Section 11(a)(ii) shall thereafter be exercisable only in accordance with Section 13 and not pursuant to this Section 11(a)(ii).

(iii) The Company may at its option substitute for a share of Common Stock issuable upon the exercise of Rights in accordance with the foregoing subparagraph (ii) such number or fractions of shares of Preferred Stock having an aggregate current market value equal to the current per share market price of a share of Common Stock. In the event that there shall not be sufficient shares of Common Stock issued but not outstanding or authorized but unissued to permit the exercise in full of the Rights in accordance with the foregoing subparagraph (ii), the Board of Directors shall, to the extent permitted by applicable law and any material agreements then in effect to which the Company is a party (A) determine the excess of (1) the value of the shares of Common Stock issuable upon the exercise of a Right in accordance with the foregoing subparagraph (ii) (the "Current Value") over (2) the then current Purchase Price multiplied by the number of one one-thousandths (1/1000) of shares of Preferred Stock for which a Right was exercisable immediately prior to the time that the Acquiring Person became such (such excess, the "Spread"), and (B) with respect to each Right (other than Rights which have become void pursuant to Section 11(a)(ii)), make adequate provision to substitute for the shares of Common Stock issuable in accordance with subparagraph (ii) upon exercise of the Right and payment of the applicable Purchase Price, (1) cash,
(2) a reduction in the applicable Purchase Price, (3) shares of Preferred Stock or other equity securities of the Company (including, without limitation, shares or fractions of shares of preferred stock which, by virtue of having dividend, voting and liquidation rights substantially comparable to those of the shares of Common Stock, are deemed in good faith by the Board of Directors to have substantially the same value as the shares of Common Stock (such shares of Preferred Stock and shares or fractions of shares of preferred stock are hereinafter referred to as "Common Stock equivalents"), (4) debt securities of the Company, (5) other assets, or (6) any combination of the foregoing, having a value which, when added to the value of the shares of Common Stock actually issued upon exercise of such Right, shall have an aggregate value equal to the Current Value (less the amount of any reduction in the applicable Purchase Price), where such aggregate value has been determined by the Board of Directors upon the advice of a nationally recognized investment banking firm selected in good faith by the Board of Directors; provided, however, if the Company shall not make adequate provision to deliver value pursuant to clause (B) above within thirty (30) days following the date that the Acquiring Person became such (the date of the Acquiring Person becoming such being the "Section 11(a)(ii) Trigger Date"), then the Company shall be obligated to deliver, to the extent permitted by applicable law and any material agreements then in effect to which the Company is a party, upon the surrender for exercise of a Right and without requiring payment of the applicable Purchase Price, shares of Common Stock (to the extent available), and then, if necessary, such number or fractions of shares of Preferred Stock (to the extent available) and then, if necessary, cash, which shares and/or cash have an aggregate value equal to the Spread. If, upon the date any Person becomes an Acquiring Person, the Board of Directors shall determine in good faith that it is likely that sufficient additional shares of Common Stock could be authorized for issuance upon exercise in full of the Rights, then, if the Board of Directors so elects, the thirty (30) day period set forth above may be extended to the extent necessary, but not more than ninety (90) days after the Section 11(a)(ii)

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Trigger Date, in order that the Company may seek stockholder approval for the authorization of such additional shares (such thirty (30) day period, as it may be extended, is herein called the "Substitution Period"). To the extent that the Company determines that some action need be taken pursuant to the second and/or third sentence of this Section 11(a)(iii), the Company (x) shall provide, subject to Section 11(a)(ii) and the last sentence of this Section 11(a)(iii), that such action shall apply uniformly to all outstanding Rights and (y) may suspend the exercisability of the Rights until the expiration of the Substitution Period in order to seek any authorization of additional shares and/or to decide the appropriate form of distribution to be made pursuant to such second sentence and to determine the value thereof. In the event of any such suspension, the Company shall issue a public announcement stating that the exercisability of the Rights has been temporarily suspended, as well as a public announcement at such time as the suspension is no longer in effect. For purposes of this Section 11(a)(iii), the value of the shares of Common Stock shall be the current per share market price (as determined pursuant to Section 11(d)(i)) on the Section 11(a)(ii) Trigger Date and the per share or fractional value of any "Common Stock equivalent" shall be deemed to equal the current per share market price of the Common Stock. The Board of Directors of the Company may, but shall not be required to, establish procedures to allocate the right to receive shares of Common Stock upon the exercise of the Rights among holders of Rights pursuant to this Section 11(a)(iii).

(b) If the Company fixes a record date for the issuance of rights, options or warrants to all holders of Preferred Stock entitling them (for a period expiring within 45 calendar days after such record date) to subscribe for or purchase Preferred Stock (or shares having the same rights, privileges and preferences as the Preferred Stock ("equivalent preferred shares")) or securities convertible into Preferred Stock or equivalent preferred shares at a price per share of Preferred Stock or equivalent preferred shares (or having a conversion price per share, if a security convertible into shares of Preferred Stock or equivalent preferred shares) less than the then current per share market price of the Preferred Stock (determined pursuant to Section 11(d)) on such record date, the Purchase Price to be in effect after such record date shall be determined by multiplying the Purchase Price in effect immediately prior to such record date by a fraction, the numerator of which shall be the number of shares of Preferred Stock and equivalent preferred shares outstanding on such record date plus the number of shares of Preferred Stock and equivalent preferred shares which the aggregate offering price of the total number of shares of Preferred Stock and/or equivalent preferred shares so to be offered (and/or the aggregate initial conversion price of the convertible securities so to be offered) would purchase at such current market price, and the denominator of which shall be the number of shares of Preferred Stock and equivalent preferred shares outstanding on such record date plus the number of additional shares of Preferred Stock and/or equivalent preferred shares to be offered for subscription or purchase (or into which the convertible securities so to be offered are initially convertible); provided, however, that in no event shall the consideration to be paid upon the exercise of one Right be less than the aggregate par value of the shares of capital stock of the Company issuable upon exercise of one Right. If such subscription price may be paid in a consideration part or all of which shall be in a form other than cash, the value of such consideration shall be as determined in good faith by the Board of Directors of the Company, whose determination shall be described in a statement filed with the Rights Agent. Shares of Preferred Stock and equivalent preferred shares owned by or held for the account of the Company shall not be deemed outstanding for the purpose of any such computation. Such adjustment shall be made successively whenever such a record date is fixed; and in the event that such rights, options or warrants are not so issued, the

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Purchase Price shall be adjusted to be the Purchase Price which would then be in effect if such record date had not been fixed.

(c) If the Company fixes a record date for the making of a distribution to all holders of the Preferred Stock (including any such distribution made in connection with a consolidation or merger in which the Company is the continuing or surviving corporation) of evidences of indebtedness or assets (other than a regular quarterly cash dividend or a dividend payable in Preferred Stock) or subscription rights or warrants (excluding those referred to in Section 11(b)), the Purchase Price to be in effect after such record date shall be determined by multiplying the Purchase Price in effect immediately prior to such record date by a fraction, the numerator of which shall be the then current per share market price of the Preferred Stock (determined pursuant to Section 11(d)) on such record date, less the fair market value (as determined in good faith by the Board of Directors of the Company whose determination shall be described in a statement filed with the Rights Agent) of the portion of the assets or evidences of indebtedness so to be distributed or of such subscription rights or warrants applicable to one share of Preferred Stock, and the denominator of which shall be such current per share market price (determined pursuant to Section 11(d)) of the Preferred Stock; provided, however, that in no event shall the consideration to be paid upon the exercise of one Right be less than the aggregate par value of the shares of capital stock of the Company to be issued upon exercise of one Right. Such adjustments shall be made successively whenever such a record date is fixed; and in the event that such distribution is not so made, the Purchase Price shall again be adjusted to be the Purchase Price which would then be in effect if such record date had not been fixed.

(d) (i) Except as otherwise provided herein, for the purpose of any computation hereunder, the "current per share market price" of any security (a "Security" for the purpose of this Section 11(d)(i)) on any date shall be deemed to be the average of the daily closing prices per share of such Security for the thirty (30) consecutive Trading Days immediately prior to such date; provided, however, that in the event that the current per share market price of the Security is determined during a period following the announcement by the issuer of such Security of (A) a dividend or distribution on such Security payable in shares of such Security or securities convertible into such shares, or (B) any subdivision, combination or reclassification of such Security, and prior to the expiration of thirty (30) Trading Days after the ex-dividend date for such dividend or distribution, or the record date for such subdivision, combination or reclassification, then, and in each such case, the current per share market price shall be appropriately adjusted to reflect the current market price per share equivalent of such Security. The closing price for each day shall be the last sale price, regular way, or, in case no such sale takes place on such day, the average of the closing bid and asked prices, regular way, in either case as reported by the principal consolidated transaction reporting system with respect to securities listed or admitted to trading on Nasdaq or, if the Security is not listed or admitted to trading on Nasdaq, as reported in the principal consolidated transaction reporting system with respect to securities listed on the principal national securities exchange or internationally-recognized exchange on which the Security is listed or admitted to trading or, if the Security is not listed or admitted to trading on any national or internationally-recognized securities exchange, the last quoted price or, if not so quoted, the average of the high bid and low asked prices in the over-the-counter market, as reported by Nasdaq or such other system then in use, or, if on any such date the Security is not quoted by any such organization, the average of the

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closing bid and asked prices as furnished by a professional market maker making a market in the Security selected by the Board of Directors of the Company.

(ii) For the purpose of any computation hereunder, if the Preferred Stock is publicly traded, the "current per share market price" of the Preferred Stock shall be determined in accordance with the method set forth in
Section 11(d)(i). If the Preferred Stock is not publicly traded but the Common Stock is publicly traded, the "current per share market price" of the Preferred Stock shall be conclusively deemed to be the current per share market price of the Common Stock as determined pursuant to Section 11(d)(i) multiplied by the then applicable Adjustment Number (as defined in and determined in accordance with the Certificate of Designation for the Preferred Stock). If neither the Common Stock nor the Preferred Stock is publicly traded, "current per share market price" shall mean the fair value per share as determined in good faith by the Board of Directors of the Company, whose determination shall be described in a statement filed with the Rights Agent.

(e) No adjustment in the Purchase Price shall be required unless such adjustment would require an increase or decrease of at least 1% in the Purchase Price; provided, however, that any adjustments which by reason of this
Section 11(e) are not required to be made shall be carried forward and taken into account in any subsequent adjustment. All calculations under this Section 11 shall be made to the nearest cent or to the nearest one ten-thousandth (1/10000) of a share of Preferred Stock or share of Common Stock or other share or security as the case may be. Notwithstanding the first sentence of this
Section 11(e), any adjustment required by this Section 11 shall be made no later than the earlier of (i) three years from the date of the transaction which requires such adjustment or (ii) the Expiration Date.

(f) If as a result of an adjustment made pursuant to Section 11(a), the holder of any Right thereafter exercised shall become entitled to receive any shares of capital stock of the Company other than the Preferred Stock, thereafter the Purchase Price and the number of such other shares so receivable upon exercise of a Right shall be subject to adjustment from time to time in a manner and on terms as nearly equivalent as practicable to the provisions with respect to the Preferred Stock contained in Sections 11(a), 11(b), 11(c), 11(e),
11(h), 11(i) and 11(m), and the provisions of Sections 7, 9, 10, 13 and 14 with respect to the Preferred Stock shall apply on like terms to any such other shares.

(g) All Rights originally issued by the Company subsequent to any adjustment made to the Purchase Price hereunder shall evidence the right to purchase, at the adjusted Purchase Price, the number of one one-thousandths (1/1000) of a share of Preferred Stock purchasable from time to time hereunder upon exercise of the Rights, all subject to further adjustment as provided herein.

(h) Unless the Company shall have exercised its election as provided in Section 11(i), upon each adjustment of the Purchase Price as a result of the calculations made in Sections 11(b) and (c), each Right outstanding immediately prior to the making of such adjustment shall thereafter evidence the right to purchase, at the adjusted Purchase Price, that number of one one-thousandths (1/1000) of a share of Preferred Stock (calculated to the nearest one ten-thousandth (1/10000) of a share of Preferred Stock) obtained by (i) multiplying (x) the number of one one-thousandths (1/1000) of a share purchasable upon the exercise of a Right

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immediately prior to such adjustment by (y) the Purchase Price in effect immediately prior to such adjustment of the Purchase Price and (ii) dividing the product so obtained by the Purchase Price in effect immediately after such adjustment of the Purchase Price.

(i) The Company may elect on or after the date of any adjustment of the Purchase Price pursuant to Sections 11(b) or 11(c) hereof to adjust the number of Rights, in substitution for any adjustment in the number of one one-thousandths (1/1000) of a share of Preferred Stock purchasable upon the exercise of a Right. Each of the Rights outstanding after such adjustment of the number of Rights shall be exercisable for the number of one one-thousandths (1/1000) of a share of Preferred Stock for which a Right was exercisable immediately prior to such adjustment. Each Right held of record prior to such adjustment of the number of Rights shall become that number of Rights (calculated to the nearest one ten-thousandth (1/10000)) obtained by dividing the Purchase Price in effect immediately prior to adjustment of the Purchase Price by the Purchase Price in effect immediately after adjustment of the Purchase Price. The Company shall make a public announcement of its election to adjust the number of Rights, indicating the record date for the adjustment, and, if known at the time, the amount of the adjustment to be made. This record date may be the date on which the Purchase Price is adjusted or any day thereafter, but, if the Right Certificates have been issued, shall be at least ten days later than the date of the public announcement. If Right Certificates have been issued, upon each adjustment of the number of Rights pursuant to this Section
11(i), the Company may, as promptly as practicable, cause to be distributed to holders of record of Right Certificates on such record date Right Certificates evidencing, subject to Section 14, the additional Rights to which such holders shall be entitled as a result of such adjustment, or, at the option of the Company, shall cause to be distributed to such holders of record in substitution and replacement for the Right Certificates held by such holders prior to the date of adjustment, and upon surrender thereof, if required by the Company, new Right Certificates evidencing all the Rights to which such holders shall be entitled after such adjustment. Right Certificates so to be distributed shall be issued, executed and countersigned in the manner provided for herein and shall be registered in the names of the holders of record of Right Certificates on the record date specified in the public announcement.

(j) Irrespective of any adjustment or change in the Purchase Price or the number of one one-thousandths (1/1000) of a share of Preferred Stock issuable upon the exercise of the Rights, the Right Certificates theretofore and thereafter issued may continue to express the Purchase Price and the number of one one-thousandths (1/1000) of a share of Preferred Stock which were expressed in the initial Right Certificates issued hereunder.

(k) Before taking any action that would cause an adjustment reducing the Purchase Price below the then par value, if any, of the fraction of Preferred Stock or other shares of capital stock issuable upon exercise of a Right, the Company shall take any corporate action which may, in the opinion of its counsel, be necessary in order that the Company may validly and legally issue fully paid and nonassessable shares of Preferred Stock or other such shares at such adjusted Purchase Price.

(l) In any case in which this Section 11 requires that an adjustment in the Purchase Price be made effective as of a record date for a specified event, the Company may elect to defer until the occurrence of such event the issuing to the holder of any Right exercised

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after such record date of the Preferred Stock and other capital stock or securities of the Company, if any, issuable upon such exercise over and above the Preferred Stock and other capital stock or securities of the Company, if any, issuable upon such exercise on the basis of the Purchase Price in effect prior to such adjustment; provided, however, that the Company shall deliver to such holder a due bill or other appropriate instrument evidencing such holder's right to receive such additional shares upon the occurrence of the event requiring such adjustment.

(m) Anything in this Section 11 to the contrary notwithstanding, the Company shall be entitled to make such adjustments in the Purchase Price, in addition to those adjustments expressly required by this Section 11, as and to the extent that it in its sole discretion shall determine to be advisable in order that any consolidation or subdivision of the Preferred Stock, issuance wholly for cash of any shares of Preferred Stock at less than the current market price, issuance wholly for cash of Preferred Stock or securities which by their terms are convertible into or exchangeable for Preferred Stock, dividends on Preferred Stock payable in shares of Preferred Stock or issuance of rights, options or warrants referred to hereinabove in Section 11(b), hereafter made by the Company to holders of its Preferred Stock shall not be taxable to such stockholders.

(n) Anything in this Agreement to the contrary notwithstanding, if at any time after the date of this Agreement and prior to the Distribution Date, the Company (i) declares and pays any dividend on the Common Stock payable in Common Stock or (ii) effects a subdivision, combination or consolidation of the Common Stock (by reclassification or otherwise than by payment of a dividend payable in Common Stock) into a greater or lesser number of shares of Common Stock, then in each such case, the number of Rights associated with each share of Common Stock then outstanding, or issued or delivered thereafter, shall be proportionately adjusted so that the number of Rights thereafter associated with each share of Common Stock following any such event shall equal the result obtained by multiplying the number of Rights associated with each share of Common Stock immediately prior to such event by a fraction the numerator of which shall be the total number of shares of Common Stock outstanding immediately prior to the occurrence of the event and the denominator of which shall be the total number of shares of Common Stock outstanding immediately following the occurrence of such event.

(o) The Company agrees that, after the earlier of the Distribution Date or the Stock Acquisition Date, it will not, except as permitted by Sections 23, 24 or 27, take (or permit any Subsidiary to take) any action if at the time such action is taken it is reasonably foreseeable that such action will diminish substantially or eliminate the benefits intended to be afforded by the Rights.

12. Certificate of Adjusted Purchase Price or Number of Shares. Whenever an adjustment is made as provided in Section 11 or 13, the Company shall promptly (a) prepare a certificate setting forth such adjustment, and a brief statement of the facts accounting for such adjustment, (b) file with the Rights Agent and with each transfer agent for the Common Stock or the Preferred Stock a copy of such certificate and (c) mail a brief summary thereof to each holder of a Right Certificate in accordance with Section 25 (if so required under Section 25). The Rights Agent shall be fully protected in relying on any such certificate and on any adjustment therein

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contained and shall not be deemed to have knowledge of any such adjustment unless and until it shall have received such certificate.

13. Consolidation, Merger or Sale or Transfer of Assets or Earning Power.

(a) If, directly or indirectly, at any time after any Person has become an Acquiring Person, (i) the Company consolidates with or merges with and into any other Person, (ii) any Person merges with and into the Company and the Company is the continuing or surviving corporation of such merger and, in connection with such merger, all or part of the Common Stock is changed into or exchanged for stock or other securities of any other Person (or of the Company) or cash or any other property, or (iii) the Company sells or otherwise transfers (or one or more of its Subsidiaries sells or otherwise transfers), in one or more transactions, assets or earning power aggregating 50% or more of the assets or earning power of the Company and its Subsidiaries (taken as a whole) to any other Person (other than the Company or one or more of its wholly-owned Subsidiaries), then upon the first occurrence of such event, proper provision shall be made so that: (A) each holder of record of a Right (other than Rights which have become void pursuant to Section 11(a)(ii)) thereafter has the right to receive, upon the exercise thereof at a price equal to the then current Purchase Price multiplied by the number of one one-thousandths (1/1000) of a share of Preferred Stock for which a Right was exercisable (whether or not such Right was then exercisable) immediately prior to the time that any Person first became an Acquiring Person (each as subsequently adjusted thereafter pursuant to Sections 11(a)(i), 11(b), 11(c), 11(h), 11(i) and 11(m)), in accordance with the terms of this Agreement and in lieu of shares of Preferred Stock or Common Stock of the Company, such number of validly authorized and issued, fully paid, non-assessable and freely tradeable shares of Common Stock of the Principal Party not subject to any liens, encumbrances, rights of first refusal or other adverse claims, as shall be equal to the result obtained by (1) multiplying the then current Purchase Price by the number of one one-thousandths (1/1000) of a share of Preferred Stock for which a Right was exercisable immediately prior to the time that any Person first became an Acquiring Person (as subsequently adjusted thereafter pursuant to Sections 11(a)(i), 11(b), 11(c), 11(h), 11(i) and 11(m)) and (2) dividing that product by 50% of the then current per share market price of the Common Stock of such Principal Party (determined pursuant to
Section 11(d)(i)) on the date of consummation of such consolidation, merger, sale or transfer; provided that the applicable Purchase Price and the number of shares of Common Stock of such Principal Party issuable upon exercise of each Right shall be further adjusted as provided in Section 11(f) to reflect any events occurring in respect of the Common Stock of such Principal Party after the occurrence of such consolidation, merger, sale or transfer; (B) such Principal Party shall thereafter be liable for, and shall assume, by virtue of such consolidation, merger, sale or transfer, all the obligations and duties of the Company pursuant to this Agreement; (C) the term "Company" shall thereafter be deemed to refer to such Principal Party; and (D) such Principal Party shall take such steps (including, but not limited to, the reservation of a sufficient number of its shares of Common Stock in accordance with Section 9) in connection with such consummation of any such transaction as may be necessary to assure that the provisions hereof shall thereafter be applicable, as nearly as reasonably may be, in relation to the shares of its Common Stock thereafter deliverable upon the exercise of the Rights; provided that, upon the subsequent occurrence of any consolidation, merger, sale or transfer of assets or other extraordinary transaction in respect of such Principal Party, each holder of a Right shall thereupon be entitled to receive, upon exercise of a Right and payment of the Purchase Price as

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provided in this Section 13(a), such cash, shares, rights, warrants and other property which such holder would have been entitled to receive had such holder, at the time of such transaction, owned the Common Stock of the Principal Party receivable upon the exercise of a Right pursuant to this Section 13(a), and such Principal Party shall take such steps (including, but not limited to, reservation of shares of stock) as may be necessary to permit the subsequent exercise of the Rights in accordance with the terms hereof for such cash, shares, rights, warrants and other property.

(b) The Company shall not consummate any consolidation, merger, sale or transfer referred to in Section 13(a) unless prior thereto the Company and the Principal Party involved therein shall have executed and delivered to the Rights Agent an agreement confirming that the requirements of Sections 13(a) shall promptly be performed in accordance with their terms and that such consolidation, merger, sale or transfer of assets shall not result in a default by the Principal Party under this Agreement as the same shall have been assumed by the Principal Party pursuant to Section 13(a) and (b) hereof and providing that, as soon as practicable after executing such agreement pursuant to this
Section 13, the Principal Party will:

(i) prepare and file a registration statement under the Securities Act, if necessary, with respect to the Rights and the securities purchasable upon exercise of the Rights on an appropriate form, use its best efforts to cause such registration statement to become effective as soon as practicable after such filing and use its best efforts to cause such registration statement to remain effective (with a prospectus at all times meeting the requirements of the Securities Act) until the Expiration Date, and similarly comply with applicable state securities laws;

(ii) use its best efforts, if the Common Stock of the Principal Party is listed or admitted to trading on Nasdaq or on a national or internationally-recognized securities exchange, to list or admit to trading (or continue the listing of) the Rights and the securities purchasable upon exercise of the Rights on Nasdaq or such securities exchange, or, if the Common Stock of the Principal Party is not listed or admitted to trading on Nasdaq or a national or internationally-recognized securities exchange, to cause the Rights and the securities receivable upon exercise of the Rights to be reported by such other system then in use;

(iii) deliver to holders of the Rights historical financial statements for the Principal Party which comply in all respects with the requirements for registration on Form 10 (or any successor form) under the Exchange Act; and

(iv) obtain waivers of any rights of first refusal or preemptive rights in respect of the Common Stock of the Principal Party subject to purchase upon exercise of outstanding Rights.

(c) If the Principal Party has provision in any of its authorized securities or in its certificate of incorporation or bylaws or other instrument governing its affairs, which provision would have the effect of (i) causing such Principal Party to issue (other than to holders of Rights pursuant to this
Section 13), in connection with, or as a consequence of, the consummation of a transaction referred to in this Section 13, shares of Common Stock or Common Stock equivalents of such Principal Party at less than the then current market price per

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share thereof (determined pursuant to Section 11(d)) or securities exercisable for, or convertible into, Common Stock or Common Stock equivalents of such Principal Party at less than such then current market price, or (ii) providing for any special payment, tax or similar provision in connection with the issuance of the Common Stock of such Principal Party pursuant to the provisions of Section 13, then, in such event, the Company hereby agrees with each holder of Rights that it shall not consummate any such transaction unless prior thereto the Company and such Principal Party have executed and delivered to the Rights Agent a supplemental agreement providing that the provision in question of such Principal Party shall have been canceled, waived or amended, or that the authorized securities shall be redeemed, so that the applicable provision will have no effect in connection with, or as a consequence of, the consummation of the proposed transaction.

(d) The Company covenants and agrees that it shall not, at any time after a Person first becomes an Acquiring Person, enter into any transaction of the type contemplated by (i) - (iii) of Section 13(a) if (x) at the time of or immediately after such consolidation, merger, sale, transfer or other transaction there are any rights, warrants or other instruments or securities outstanding or agreements in effect which would substantially diminish or otherwise eliminate the benefits intended to be afforded by the Rights, (y) prior to, simultaneously with or immediately after such consolidation, merger, sale, transfer or other transaction, the stockholders of the Person who constitutes, or would constitute, the Principal Party have received a distribution of Rights previously owned by such Person or any of its Affiliates or Associates or (z) the form or nature of organization of the Principal Party would preclude or limit the exercisability of the Rights.

14. Fractional Rights and Fractional Shares.

(a) The Company shall not be required to issue fractions of Rights or to distribute Right Certificates which evidence fractional Rights (except prior to the Distribution Date in accordance with Section 11(n) hereof). In lieu of such fractional Rights, there shall be paid to the registered holders of the Right Certificates with regard to which such fractional Rights would otherwise be issuable, an amount in cash equal to the same fraction of the current market value of a whole Right. For the purposes of this Section 14(a), the current market value of a whole Right shall be the closing price of the Rights for the Trading Day immediately prior to the date on which such fractional Rights would have been otherwise issuable. The closing price for any day shall be the last sale price, regular way, or, in case no such sale takes place on such day, the average of the closing bid and asked prices, regular way, in either case as reported in the principal consolidated transaction reporting system with respect to securities listed or admitted to trading on Nasdaq or, if the Rights are not listed or admitted to trading on Nasdaq, as reported in the principal consolidated transaction reporting system with respect to securities listed on the principal national or internationally-recognized securities exchange on which the Rights are listed or admitted to trading or, if the Rights are not listed or admitted to trading on any national or internationally-recognized securities exchange, the last quoted price or, if not so quoted, the average of the high bid and low asked prices in the over-the-counter market, as reported by Nasdaq or such other system then in use or, if on any such date the Rights are not quoted by any such organization, the average of the closing bid and asked prices as furnished by a professional market maker making a market in the Rights selected by the Board of Directors of the Company. If on any such date no such market maker is making a market in the Rights, the fair value of the

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Rights on such date as determined in good faith by the Board of Directors of the Company shall be used.

(b) The Company shall not be required to issue fractions of Preferred Stock (other than fractions which are integral multiples of one one-thousandth (1/1000) of a share of Preferred Stock) upon exercise of the Rights or to distribute certificates which evidence fractional shares of Preferred Stock (other than fractions which are integral multiples of one one-thousandth (1/1000) of a share of Preferred Stock). Interests in fractions of Preferred Stock in integral multiples of one one-thousandth (1/1000) of a share of Preferred Stock may, at the election of the Company, be evidenced by depositary receipts, pursuant to an appropriate agreement between the Company and a depositary selected by it; provided, that such agreement shall provide that the holders of such depositary receipts shall have all the rights, privileges and preferences to which they are entitled as beneficial owners of the Preferred Stock represented by such depositary receipts. In lieu of fractional shares of Preferred Stock that are not integral multiples of one one-thousandth (1/1000) of a share of Preferred Stock, the Company shall pay to the registered holders of Right Certificates at the time such Rights are exercised or exchanged as herein provided an amount in cash equal to the same fraction of the current market value of one share of Preferred Stock. For the purposes of this Section 14(b), the current market value of a share of Preferred Stock shall be the closing price of a share of Preferred Stock (as determined pursuant to Section 11(d)(i)) for the Trading Day immediately prior to the date of such exercise or exchange.

(c) The Company shall not be required to issue fractions of shares of Common Stock or to distribute certificates which evidence fractional shares of Common Stock upon the exercise or exchange of Rights. In lieu of such fractional shares of Common Stock, the Company shall pay to the registered holders of the Right Certificates with regard to which such fractional shares of Common Stock would otherwise be issuable an amount in cash equal to the same fraction of the current market value of a whole share of Common Stock (as determined in accordance with Section 11(d)(i) hereof) for the Trading Day immediately prior to the date of such exercise or exchange.

(d) The holder of a Right by the acceptance of the Right expressly waives his right to receive any fractional Rights or any fractional shares upon exercise or exchange of a Right (except as provided above).

15. Rights of Action. All rights of action in respect of this Agreement, except the rights of action given to the Rights Agent under Section 18, are vested in the respective registered holders of the Right Certificates (and, prior to the Distribution Date, the registered holders of the Common Stock); and any registered holder of any Right Certificate (or, prior to the Distribution Date, of the Common Stock), without the consent of the Rights Agent or of the holder of any other Right Certificate (or, prior to the Distribution Date, of the Common Stock), on his own behalf and for his own benefit, may enforce, and may institute and maintain any suit, action or proceeding against the Company to enforce, or otherwise act in respect of, his right to exercise the Rights evidenced by such Right Certificate (or, prior to the Distribution Date, such Common Stock) in the manner provided in such Right Certificate and in this Agreement. Without limiting the foregoing or any remedies available to the holders of Rights, it is specifically acknowledged that the holders of Rights would not have an adequate remedy at law

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for any breach of this Agreement and will be entitled to specific performance of the obligations under, and injunctive relief against actual or threatened violations of, the obligations of any Person subject to this Agreement.

16. Agreement of Right Holders. Every holder of a Right, by accepting the same, consents and agrees with the Company and the Rights Agent and with every other holder of a Right that:

(a) prior to the Distribution Date, the Rights will be transferable only in connection with the transfer of the Common Stock;

(b) after the Distribution Date, the Right Certificates are transferable only on the registry books of the Rights Agent if surrendered at the office or agency of the Rights Agent designated for such purpose, duly endorsed or accompanied by a proper instrument of transfer; and

(c) the Company and the Rights Agent may deem and treat the Person in whose name the Right Certificate (or, prior to the Distribution Date, the Common Stock certificate) is registered as the absolute owner thereof and of the Rights evidenced thereby (notwithstanding any notations of ownership or writing on the Right Certificates or the Common Stock certificate made by anyone other than the Company or the Rights Agent) for all purposes whatsoever, and neither the Company nor the Rights Agent shall be affected by any notice to the contrary.

17. Right Certificate Holder Not Deemed a Stockholder. No holder, as such, of any Right Certificate shall be entitled to vote, receive dividends or be deemed for any purpose the holder of the Preferred Stock or any other securities of the Company which may at any time be issuable on the exercise or exchange of the Rights represented thereby, nor shall anything contained herein or in any Right Certificate be construed to confer upon the holder of any Right Certificate, as such, any of the rights of a stockholder of the Company or any right to vote for the election of directors or upon any matter submitted to stockholders at any meeting thereof, or to give or withhold consent to any corporate action, or to receive notice of meetings or other actions affecting stockholders (except as provided in this Agreement), or to receive dividends or subscription rights, or otherwise, until the Rights evidenced by such Right Certificate shall have been exercised or exchanged in accordance with the provisions hereof.

18. Concerning the Rights Agent.

(a) The Company agrees to pay to the Rights Agent reasonable compensation for all services rendered by it hereunder and, from time to time, on demand of the Rights Agent, its reasonable expenses and counsel fees and other disbursements incurred in the administration and execution of this Agreement and the exercise and performance of its duties hereunder. The Company also agrees to indemnify the Rights Agent for, and to hold it harmless against, any loss, liability or expense, incurred without negligence, bad faith or willful misconduct on the part of the Rights Agent, for anything done or omitted by the Rights Agent in connection with the acceptance and administration of this Agreement, including the costs and expenses of defending against any claim of liability arising therefrom, directly or indirectly.

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(b) The Rights Agent shall be protected and shall incur no liability for, or in respect of any action taken, suffered or omitted by it in connection with, its administration of this Agreement in reliance upon any Right Certificate or certificate for the Preferred Stock or Common Stock or for other securities of the Company, instrument of assignment or transfer, power of attorney, endorsement, affidavit, letter, notice, direction, consent, certificate, statement, or other paper or document believed by it to be genuine and to be signed, executed and, where necessary, verified or acknowledged, by the proper Person or Persons, or otherwise upon the advice of counsel as set forth in Section 20.

19. Merger or Consolidation or Change of Name of Rights Agent.

(a) Any corporation into which the Rights Agent or any successor Rights Agent is merged or with which it is consolidated, or any corporation resulting from any merger or consolidation to which the Rights Agent or any successor Rights Agent is a party, or any corporation succeeding to the stock transfer or corporate trust powers of the Rights Agent or any successor Rights Agent, shall be the successor to the Rights Agent under this Agreement without the execution or filing of any paper or any further act on the part of any of the parties hereto; provided, that such corporation would be eligible for appointment as a successor Rights Agent under the provisions of Section 21. If at the time such successor Rights Agent succeeds to the agency created by this Agreement, any of the Right Certificates have been countersigned but not delivered, any such successor Rights Agent may adopt the countersignature of the predecessor Rights Agent and deliver such Right Certificates so countersigned; and if at that time any of the Right Certificates have not been countersigned, any successor Rights Agent may countersign such Right Certificates either in the name of the predecessor Rights Agent or in the name of the successor Rights Agent; and in all such cases such Right Certificates shall have the full force provided in the Right Certificates and in this Agreement.

(b) If at any time the name of the Rights Agent shall be changed and at such time any of the Right Certificates have been countersigned but not delivered, the Rights Agent may adopt the countersignature under its prior name and deliver Right Certificates so countersigned; and if at that time any of the Right Certificates have not been countersigned, the Rights Agent may countersign such Right Certificates either in its prior name or in its changed name and in all such cases such Right Certificates shall have the full force provided in the Right Certificates and in this Agreement.

20. Duties of Rights Agent. The Rights Agent undertakes the duties and obligations imposed by this Agreement upon the following terms and conditions, by all of which the Company and the holders of Right Certificates, by their acceptance thereof, shall be bound:

(a) The Rights Agent may consult with legal counsel (who may be legal counsel for the Company), and the opinion of such counsel shall be full and complete authorization and protection to the Rights Agent as to any action taken or omitted by it in good faith and in accordance with such opinion.

(b) Whenever in the performance of its duties under this Agreement the Rights Agent shall deem it necessary or desirable that any fact or matter be proved or established by the Company prior to taking or suffering any action hereunder, such fact or matter (unless

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other evidence in respect thereof be herein specifically prescribed) may be deemed to be conclusively proved and established by a certificate signed by any one of the President, any Vice President, the Treasurer, the Controller or the Secretary of the Company and delivered to the Rights Agent; and such certificate shall be full authorization to the Rights Agent for any action taken or suffered in good faith by it under the provisions of this Agreement in reliance upon such certificate.

(c) The Rights Agent shall be liable hereunder to the Company and any other Person only for its own negligence, bad faith or wilful misconduct.

(d) The Rights Agent shall not be liable for or by reason of any of the statements of fact or recitals contained in this Agreement or in the Right Certificates (except its countersignature thereof) or be required to verify the same, but all such statements and recitals are and shall be deemed to have been made by the Company only.

(e) The Rights Agent shall not be under any responsibility in respect of the validity of this Agreement or the execution and delivery hereof (except the due execution hereof by the Rights Agent) or in respect of the validity or execution of any Right Certificate (except its countersignature thereof); nor shall it be responsible for any breach by the Company of any covenant or condition contained in this Agreement or in any Right Certificate; nor shall it be responsible for any change in the exercisability of the Rights (including the Rights becoming void pursuant to Section 11(a)(ii)) or any adjustment in the terms of the Rights (including the manner, method or amount thereof) provided for in Sections 3, 11, 13, 23 and 24, or the ascertaining of the existence of facts that would require any such change or adjustment (except with respect to the exercise of Rights evidenced by Right Certificates after receipt of a certificate furnished pursuant to Section 12, describing such change or adjustment); nor shall it by any act hereunder be deemed to make any representation or warranty as to the authorization or reservation of any shares of Preferred Stock or other securities to be issued pursuant to this Agreement or any Right Certificate or as to whether any shares of Preferred Stock or other securities will, when issued, be validly authorized and issued, fully paid and nonassessable.

(f) The Company agrees that it will perform, execute, acknowledge and deliver or cause to be performed, executed, acknowledged and delivered all such further and other acts, instruments and assurances as may reasonably be required by the Rights Agent for the carrying out or performing by the Rights Agent of the provisions of this Agreement.

(g) The Rights Agent is hereby authorized and directed to accept instructions with respect to the performance of its duties hereunder from any person reasonably believed by the Rights Agent to be one of the Chief Executive Officer, the President, the Chief Financial Officer or the Secretary of the Company, and to apply to such officers for advice or instructions in connection with its duties, and it shall not be liable for any action taken or suffered by it in good faith in accordance with instructions of any such officer or for any delay in acting while waiting for those instructions. Any application by the Rights Agent for written instructions from the Company may, at the option of the Rights Agent, set forth in writing any action proposed to be taken or omitted by the Rights Agent under this Agreement and the date on and/or after which such action shall be taken or such omission shall be effective. The Rights Agent shall not be liable for any action taken by, or omission of, the Rights Agent in accordance with a proposal

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included in any such application on or after the date specified in such application (which date shall not be less than five Business Days after the date any officer of the Company actually receives such application, unless any such officer shall have consented in writing to an earlier date) unless, prior to taking any such action (or the effective date in the case of an omission), the Rights Agent shall have received written instructions in response to such application specifying the action to be taken or omitted.

(h) The Rights Agent and any stockholder, director, officer or employee of the Rights Agent may buy, sell or deal in any of the Rights or other securities of the Company or become pecuniarily interested in any transaction in which the Company may be interested, or contract with or lend money to the Company or otherwise act as fully and freely as though it were not Rights Agent under this Agreement. Nothing herein shall preclude the Rights Agent from acting in any other capacity for the Company or for any other legal entity.

(i) If, with respect to any Rights Certificate surrendered to the Rights Agent for exercise or transfer, the certificate contained in the form of assignment or the form of election to purchase set forth on the reverse thereof, as the case may be, has not been completed to certify the holder is not an Acquiring Person (or an Affiliate or Associate thereof), the Rights Agent shall not take any further action with respect to such requested exercise or transfer without first consulting with the Company.

21. Change of Rights Agent. The Rights Agent or any successor Rights Agent may resign and be discharged from its duties under this Agreement upon thirty (30) days' notice in writing mailed to the Company and to each transfer agent of the Common Stock or Preferred Stock by registered or certified mail, and, following the Distribution Date, to the holders of the Right Certificates by first-class mail. The Company may remove the Rights Agent or any successor Rights Agent upon thirty (30) days' notice in writing, mailed to the Rights Agent or successor Rights Agent, as the case may be, and to each transfer agent of the Common Stock or Preferred Stock by registered or certified mail, and, following the Distribution Date, to the holders of the Right Certificates by first-class mail. If the Rights Agent resigns or is removed or otherwise becomes incapable of acting, the Company shall appoint a successor to the Rights Agent. If the Company fails to make such appointment within a period of thirty (30) days after giving notice of such removal or after it has been notified in writing of such resignation or incapacity by the resigning or incapacitated Rights Agent or by the holder of a Right Certificate (who shall, with such notice, submit his Right Certificate for inspection by the Company), then the registered holder of any Right Certificate may apply to any court of competent jurisdiction for the appointment of a new Rights Agent. Any successor Rights Agent, whether appointed by the Company or by such a court, shall be a corporation organized and doing business under the laws of the United States or any state thereof, which is authorized under such laws to exercise corporate trust or stock transfer powers and is subject to supervision or examination by federal or state authority and which has at the time of its appointment as Rights Agent a combined capital and surplus of at least $50 million. After appointment, the successor Rights Agent shall be vested with the same powers, rights, duties and responsibilities as if it had been originally named as Rights Agent without further act or deed; but the predecessor Rights Agent shall deliver and transfer to the successor Rights Agent any property at the time held by it hereunder, and execute and deliver any further assurance, conveyance, act or deed necessary for the purpose. Not later than the effective date of any such appointment the Company shall file notice thereof in writing

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with the predecessor Rights Agent and each transfer agent of the Common Stock or Preferred Stock, and, following the Distribution Date, mail a notice thereof in writing to the registered holders of the Right Certificates. Failure to give any notice provided for in this Section 21, however, or any defect therein, shall not affect the legality or validity of the resignation or removal of the Rights Agent or the appointment of the successor Rights Agent, as the case may be.

22. Issuance of New Right Certificates. Notwithstanding any of the provisions of this Agreement or of the Rights to the contrary, the Company may, at its option, issue new Right Certificates evidencing Rights in such forms as may be approved by its Board of Directors to reflect any adjustment or change in the Purchase Price and the number or kind or class of shares or other securities or property purchasable under the Right Certificates made in accordance with the provisions of this Agreement. In addition, in connection with the issuance or sale of Common Stock following the Distribution Date and prior to the Expiration Date, the Company may with respect to shares of Common Stock so issued or sold pursuant to (i) the exercise of stock options, (ii) under any employee plan or arrangement, (iii) upon the exercise, conversion or exchange of securities notes or debentures issued by the Company or (iv) a contractual obligation of the Company in each case existing prior to the Distribution Date, issue Rights Certificates representing the appropriate number of Rights in connection with such issuance or sale.

23. Redemption.

(a) The Board of Directors of the Company may, at any time prior to such time as any Person first becomes an Acquiring Person, redeem all but not less than all the then outstanding Rights at a redemption price of $.01 per Right, appropriately adjusted to reflect any stock split, stock dividend or similar transaction occurring in respect of the Common Stock after the date hereof (the redemption price being hereinafter referred to as the "Redemption Price"). The redemption of the Rights may be made effective at such time, on such basis and with such conditions as the Board of Directors in its sole discretion may establish. The Redemption Price shall be payable, at the option of the Company, in cash, shares of Common Stock, or such other form or consideration as the Board of Directors determines.

(b) Immediately upon the action of the Board of Directors ordering the redemption of the Rights pursuant to paragraph (a) of this Section 23 (or at such later time as the Board of Directors may establish for the effectiveness of such redemption), and without any further action and without any notice, the right to exercise the Rights will terminate and the only right thereafter of the holders of Rights shall be to receive the Redemption Price. The Company shall promptly give public notice of any such redemption; provided, however, that the failure to give, or any defect in, any such notice shall not affect the validity of such redemption. Within ten days after such action of the Board of Directors ordering the redemption of the Rights (or such later time as the Board of Directors may establish for the effectiveness of such redemption), the Company shall mail a notice of redemption to all the holders of the then outstanding Rights at their last addresses as they appear upon the registry books of the Rights Agent or, prior to the Distribution Date, on the registry books of the transfer agent for the Common Stock. Any notice which is mailed in the manner herein provided shall be deemed given, whether or not the holder receives the notice. Each such notice of redemption shall state the method by which the payment of the Redemption Price will be made.

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24. Exchange.

(a) The Board of Directors of the Company may, at its option, at any time after any Person first becomes an Acquiring Person, exchange all or part of the then outstanding and exercisable Rights (which shall not include Rights that have become void pursuant to the provisions of Section 11(a)(ii)) for shares of Common Stock at an exchange ratio of one share of Common Stock per Right, appropriately adjusted to reflect any stock split, stock dividend or similar transaction occurring in respect of the Common Stock after the date hereof (such exchange ratio being hereinafter referred to as the "Exchange Ratio"). Notwithstanding the foregoing, the Board of Directors shall not be empowered to effect such exchange at any time after (1) an Acquiring Person has become the Beneficial Owner of shares of Common Stock aggregating 50% or more of the shares of Common Stock then outstanding or (2) the occurrence of an event specified in
Section 13(a). The exchange of the Rights by the Board of Directors may be made effective at such time, on such basis and with such conditions as the Board of Directors in its sole discretion may establish.

(b) Immediately upon the effectiveness of the action of the Board of Directors of the Company ordering the exchange of any Rights pursuant to Section 24(a) and without any further action and without any notice, the right to exercise such Rights shall terminate and the only right thereafter of a holder of such Rights shall be to receive that number of shares of Common Stock equal to the number of such Rights held by such holder multiplied by the Exchange Ratio. The Company shall promptly give public notice of any such exchange; provided, however, that the failure to give, or any defect in, such notice shall not affect the validity of such exchange. The Company shall promptly mail a notice of any such exchange to all of the holders of the Rights so exchanged at their last addresses as they appear upon the registry books of the Rights Agent. Any notice which is mailed in the manner herein provided shall be deemed given, whether or not the holder receives the notice. Each such notice of exchange will state the method by which the exchange of the shares of Common Stock for Rights will be effected and, in the event of any partial exchange, the number of Rights which will be exchanged. Any partial exchange shall be effected pro rata based on the number of Rights (other than Rights which have become void pursuant to the provisions of Section 11(a)(ii)) held by each holder of Rights.

(c) If there are insufficient shares of Common Stock issued but not outstanding or authorized but unissued to permit an exchange of Rights as contemplated in accordance with this Section 24, the Company shall substitute, to the extent of such insufficiency, for each share of Common Stock that would otherwise be issuable upon exchange of a Right, a number of shares of Preferred Stock or fractions thereof (or equivalent preferred shares as such term is defined in Section 11(b)) having an aggregate current per share market price (determined pursuant to Section 11(d)) equal to the current per share market price of one share of Common Stock (determined pursuant to Section 11(d)) as of the date of issuance of such shares of Preferred Stock or fractions thereof (or equivalent preferred shares).

25. Notice of Certain Events.

(a) If the Company at any time after the earlier of the Distribution Date or the Stock Acquisition Date proposes to (i) pay any dividend payable in stock of any class to the

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holders of its Preferred Stock or to make any other distribution to the holders of its Preferred Stock (other than a regular quarterly cash dividend), (ii) offer to the holders of its Preferred Stock rights or warrants to subscribe for or to purchase any additional shares of Preferred Stock or shares of stock of any class or any other securities, rights or options, (iii) effect any reclassification of its Preferred Stock (other than a reclassification involving only the subdivision or combination of outstanding Preferred Stock), (iv) effect the liquidation, dissolution or winding up of the Company, or (v) pay any dividend on the Common Stock payable in Common Stock or to effect a subdivision, combination or consolidation of the Common Stock (by reclassification or otherwise than by payment of dividends in Common Stock), then, in each such case, the Company shall give to each holder of a Right Certificate, in accordance with Section 26, a notice of such proposed action, which shall specify the record date for the purposes of such stock dividend, or distribution of rights or warrants, or the date on which such liquidation, dissolution or winding up is to take place and the date of participation therein by the holders of the Common Stock and/or Preferred Stock, if any such date is to be fixed, and such notice shall be so given in the case of any action covered by clause (i) or
(ii) above at least ten days prior to the record date for determining holders of the Preferred Stock for purposes of such action, and in the case of any such other action, at least ten days prior to the date of the taking of such proposed action or the date of participation therein by the holders of the Common Stock and/or Preferred Stock, whichever is earlier.

(b) If any event described in Section 11(a)(ii) or Section 13 occurs, then the Company shall, as soon as practicable thereafter, give to each holder of a Right Certificate (or if occurring prior to the Distribution Date, the holders of the Common Stock) in accordance with Section 26, a notice of the occurrence of such event, which notice shall describe such event and the consequences of such event to holders of Rights under Section 11(a)(ii) and
Section 13.

26. Notices. Notices or demands authorized by this Agreement to be given or made by the Rights Agent or by the holder of any Right Certificate to or on the Company shall be sufficiently given or made if sent by first-class mail, postage prepaid, addressed (until another address is filed in writing with the Rights Agent) as follows:

ZLand.com, Inc. 27081 Aliso Creek Road Aliso Viejo, CA 92656 Attention: Corporate Secretary

Subject to the provisions of Section 21, any notice or demand authorized by this Agreement to be given or made by the Company or by the holder of any Right Certificate to or on the Rights Agent shall be sufficiently given or made if sent by first-class mail, postage prepaid, addressed (until another address is filed in writing with the Company) as follows:

American Stock Transfer & Trust Company 40 Wall Street New York, NY 10005 Attention: Corporate Trust Department

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Notices or demands authorized by this Agreement to be given or made by the Company or the Rights Agent to the holder of any Right Certificate shall be sufficiently given or made if sent by first-class mail, postage prepaid, addressed to such holder at the address of such holder as shown on the registry books of the Company.

27. Supplements and Amendments. Except as provided in the penultimate sentence of this Section 27, for so long as the Rights are then redeemable, the Company may in its sole and absolute discretion, and the Rights Agent shall if the Company so directs, supplement or amend any provision of this Agreement in any respect without the approval of any holders of the Rights. At any time when the Rights are no longer redeemable, except as provided in the penultimate sentence of this Section 27, the Company may, and the Rights Agent shall, if the Company so directs, supplement or amend this Agreement without the approval of any holders of Rights Certificates in order to (i) cure any ambiguity, (ii) correct or supplement any provision contained herein which may be defective or inconsistent with any other provisions herein, (iii) shorten or lengthen any time period hereunder, or (iv) change or supplement the provisions hereunder in any manner which the Company may deem necessary or desirable; provided that no such supplement or amendment may (a) adversely affect the interests of the holders of Rights as such (other than an Acquiring Person or an Affiliate or Associate of an Acquiring Person), (b) cause the rights again to become redeemable or (c) cause the Agreement again to become amendable other than in accordance with this sentence. Notwithstanding anything contained in this Agreement to the contrary, no supplement or amendment shall be made which changes the Redemption Price. Upon the delivery of a certificate from an appropriate officer of the Company which states that the supplement or amendment is in compliance with the terms of this Section 27, the Rights Agent shall execute such supplement or amendment; provided that any supplement or amendment that does not amend Sections 18, 19, 20 or 21 hereof in a manner adverse to the Rights Agent shall become effective immediately upon execution by the Company, whether or not also executed by the Rights Agent.

28. Successors. All the covenants and provisions of this Agreement by or for the benefit of the Company or the Rights Agent shall bind and inure to the benefit of their respective successors and assigns hereunder.

29. Benefits of this Agreement. Nothing in this Agreement shall be construed to give to any Person other than the Company, the Rights Agent and the registered holders of the Right Certificates (and, prior to the Distribution Date, the Common Stock) any legal or equitable right, remedy or claim under this Agreement; but this Agreement shall be for the sole and exclusive benefit of the Company, the Rights Agent and the registered holders of the Right Certificates (and, prior to the Distribution Date, the Common Stock).

30. Severability. If any term, provision, covenant or restriction of this Agreement or applicable to this Agreement is held by a court of competent jurisdiction or other authority to be invalid, void or unenforceable, the remainder of the terms, provisions, covenants and restrictions of this Agreement shall remain in full force and effect and shall in no way be affected, impaired or invalidated.

31. Governing Law. This Agreement and each Right Certificate issued hereunder shall be deemed to be a contract made under the laws of the State of Delaware and for all

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purposes shall be governed by and construed in accordance with the laws of such State applicable to contracts to be made and performed entirely within such State.

32. Counterparts. This Agreement may be executed in any number of counterparts and each of such counterparts shall for all purposes be deemed to be an original, and all such counterparts shall together constitute but one and the same instrument.

33. Descriptive Headings. Descriptive headings of the several Sections of this Agreement are inserted for convenience only and shall not control or affect the meaning or construction of any of the provisions hereof.

34. Determinations and Actions by the Board of Directors. The Board of Directors of the Company shall have the exclusive power and authority to administer this Agreement and to exercise the rights and powers specifically granted to the Board of Directors of the Company or to the Company, or as may be necessary or advisable in the administration of this Agreement, including, without limitation, the right and power to (i) interpret the provisions of this Agreement and (ii) make all determinations deemed necessary or advisable for the administration of this Agreement (including, without limitation, a determination to redeem or not redeem the Rights or to amend or not amend this Agreement). All such actions, calculations, interpretations and determinations (including, for purposes of clause (y) below, all omissions with respect to the foregoing) that are done or made by the Board of Directors of the Company in good faith, shall
(x) be final, conclusive and binding on the Company, the Rights Agent, the holders of the Rights, as such, and all other parties, and (y) not subject the Board of Directors to any liability to the holders of the Rights.

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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed and attested, all as of the day and year first above written.

Attest:                                ZLAND.COM, INC.

By:                                    By:
   -----------------------------          ------------------------------
Name:                                  Name:
     ---------------------------            ----------------------------
Title:                                 Title:
      --------------------------             ---------------------------


Attest:                                AMERICAN STOCK TRANSFER & TRUST COMPANY

By:                                    By:
   -----------------------------          ------------------------------
Name:                                  Name:
     ---------------------------            ----------------------------
Title:                                 Title:
      --------------------------             ---------------------------

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Exhibit A

Form of Right Certificate

Certificate No. R- ____ ___ Rights

NOT EXERCISABLE AFTER ______________, 2010 OR EARLIER IF REDEMPTION OR EXCHANGE OCCURS. THE RIGHTS ARE SUBJECT TO REDEMPTION AT $.01 PER RIGHT AND TO EXCHANGE ON THE TERMS SET FORTH IN THE RIGHTS AGREEMENT. UNDER CERTAIN CIRCUMSTANCES, AS SET FORTH IN THE RIGHTS AGREEMENT, RIGHTS OWNED BY OR TRANSFERRED TO ANY PERSON WHO IS OR BECOMES AN ACQUIRING PERSON (AS DEFINED IN THE RIGHTS AGREEMENT) AND CERTAIN TRANSFEREES THEREOF WILL BECOME NULL AND VOID AND WILL NO LONGER BE TRANSFERABLE.

RIGHT CERTIFICATE

ZLand.com, Inc.

This certifies that ___________ or registered assigns, is the registered owner of the number of Rights set forth above, each of which entitles the owner thereof, subject to the terms, provisions and conditions of the Rights Agreement, dated as of ____________, 2000, as the same may be amended from time to time (the "Rights Agreement"), between ZLand.com, Inc., a Delaware corporation (the "Company"), and American Stock Transfer & Trust Company, as Rights Agent (the "Rights Agent"), to purchase from the Company at any time after the Distribution Date (as such term is defined in the Rights Agreement) and prior to 5:00 P.M., New York City time, on _______________, 2010, at the office or agency of the Rights Agent designated for such purpose, or of its successor as Rights Agent, one one-thousandth (1/1000) of a fully paid non-assessable share of Series A Junior Participating Preferred Stock, par value $.01 per share (the "Preferred Stock"), of the Company, at a purchase price of $200 per one one-thousandth (1/1000) of a share of Preferred Stock (the "Purchase Price"), upon presentation and surrender of this Right Certificate with the Form of Election to Purchase duly executed. The number of Rights evidenced by this Rights Certificate (and the number of one one-thousandths (1/1000) of a share of Preferred Stock which may be purchased upon exercise hereof) set forth above, and the Purchase Price set forth above, are the number and Purchase Price as of _____________, 2000, based on the Preferred Stock as constituted at such date. As provided in the Rights Agreement, the Purchase Price, the number of one one-thousandths (1/1000) of a share of Preferred Stock (or other securities or property) which may be purchased upon the exercise of the Rights and the number of Rights evidenced by this Right Certificate are subject to modification and adjustment upon the happening of certain events.


This Right Certificate is subject to all of the terms, provisions and conditions of the Rights Agreement, which terms, provisions and conditions are hereby incorporated herein by reference and made a part hereof and to which Rights Agreement reference is hereby made for a full description of the rights, limitations of rights, obligations, duties and immunities hereunder of the Rights Agent, the Company and the holders of the Right Certificates. Copies of the Rights Agreement are on file at the principal executive offices of the Company and the above-mentioned office or agency of the Rights Agent. The Company will mail to the holder of this Right Certificate a copy of the Rights Agreement without charge after receipt of a written request therefor.

This Right Certificate, with or without other Right Certificates, upon surrender at the office or agency of the Rights Agent designated for such purpose, may be exchanged for another Right Certificate or Right Certificates of like tenor and date evidencing Rights entitling the holder to purchase a like aggregate number of shares of Preferred Stock as the Rights evidenced by the Right Certificate or Right Certificates surrendered entitled such holder to purchase. If this Right Certificate is exercised in part, the holder shall be entitled to receive upon surrender hereof another Right Certificate or Right Certificates for the number of whole Rights not exercised.

Subject to the provisions of the Rights Agreement, the Rights evidenced by this Certificate (i) may be redeemed by the Company at a redemption price of $.01 per Right or (ii) may be exchanged in whole or in part for shares of Preferred Stock or shares of the Company's Common Stock, par value $.01 per share.

No fractional shares of Preferred Stock or Common Stock will be issued upon the exercise or exchange of any Right or Rights evidenced hereby (other than fractions of Preferred Stock which are integral multiples of one one-thousandth (1/1000) of a share of Preferred Stock, which may, at the election of the Company, be evidenced by depositary receipts), but in lieu thereof a cash payment will be made, as provided in the Rights Agreement.

No holder of this Right Certificate, as such, shall be entitled to vote or receive dividends or be deemed for any purpose the holder of the Preferred Stock or of any other securities of the Company which may at any time be issuable on the exercise or exchange hereof, nor shall anything contained in the Rights Agreement or herein be construed to confer upon the holder hereof, as such, any of the rights of a stockholder of the Company or any right to vote for the election of directors or upon any matter submitted to stockholders at any meeting thereof, or to give or withhold consent to any corporate action, or to receive notice of meetings or other actions affecting stockholders (except as provided in the Rights Agreement) or to receive dividends or subscription rights, or otherwise, until the Right or Rights evidenced by this Right Certificate have been exercised or exchanged as provided in the Rights Agreement.

This Right Certificate shall not be valid or obligatory for any purpose until it shall have been countersigned by the Rights Agent.

[Signature page follows.]

-2-

WITNESS the signature of the proper officers of the Company and its corporate seal.

Dated as of ______________________.

Attest:                                      ZLAND.COM, INC.

By:                                          By:
   --------------------------------             -------------------------------
                                             Name:
                                                  -----------------------------
                                             Title:
                                                   ----------------------------
Countersigned:

AMERICAN STOCK TRANSFER & TRUST COMPANY,
as Rights Agent


By:
   -------------------------------
Name:
     -----------------------------
Title:
      ----------------------------

-3-

Form of Reverse Side of Right Certificate

FORM OF ASSIGNMENT

(To be executed by the registered holder if such holder desires to transfer the Right Certificate)

FOR VALUE RECEIVED _________________________ hereby sells, assigns and transfer unto __________________________________________________________________

(Please print name and address of transferee)

Rights represented by this Right Certificate, together with all right, title and interest therein, and does hereby irrevocably constitute and appoint ___________________ Attorney, to transfer said Rights on the books of the within-named Company, with full power of substitution.

Dated: _____________________


Signature

Signature Guaranteed:

Signatures must be guaranteed by an eligible guarantor institution (a bank, stockbroker, savings and loan association or credit union with membership in an approved signature guarantee medallion program) pursuant to Rule 17Ad-15 of the Securities Exchange Act of 1934.


(To be completed)

The undersigned hereby certifies that the Rights evidenced by this Right Certificate are not beneficially owned by, were not acquired by the undersigned from, and are not being assigned to, an Acquiring Person or an Affiliate or Associate thereof (as defined in the Rights Agreement).


Signature

1

Form of Reverse Side of Right Certificate - continued

FORM OF ELECTION TO PURCHASE (To be executed if holder desires to exercise Rights represented by the Rights Certificate)

To ZLand.com, Inc.:

The undersigned hereby irrevocably elects to exercise ____________________________ Rights represented by this Right Certificate to purchase the shares of Preferred Stock (or other securities or property) issuable upon the exercise of such Rights and requests that certificates for such shares of Preferred Stock (or such other securities) be issued in the name of:


(Please print name and address)

If such number of Rights shall not be all the Rights evidenced by this Right Certificate, a new Right Certificate for the balance remaining of such Rights shall be registered in the name of and delivered to:

Please insert social security
or other identifying number


(Please print name and address)

Dated: ____________________


Signature

(Signature must conform to holder specified on Right Certificate)

Signature Guaranteed:

Signatures must be guaranteed by an eligible guarantor institution (a bank, stockbroker, savings and loan association or credit union with membership in an approved signature guarantee medallion program) pursuant to Rule 17Ad-15 of the Securities Exchange Act of 1934.

2

Form of Reverse Side of Right Certificate -- continued


(To be completed)

The undersigned certifies that the Rights evidenced by this Right Certificate are not beneficially owned by, and were not acquired by the undersigned from, an Acquiring Person or an Affiliate or Associate thereof (as defined in the Rights Agreement)


Signature

NOTICE

The signature in the Form of Assignment or Form of Election to Purchase, as the case may be, must conform to the name as written upon the face of this Right Certificate in every particular, without alteration or enlargement or any change whatsoever.

If the certification set forth above in the Form of Assignment or the Form of Election to Purchase, as the case may be, is not completed, such Assignment or Election to Purchase will not be honored.

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Exhibit B

UNDER CERTAIN CIRCUMSTANCES, AS SET FORTH IN THE RIGHTS AGREEMENT, RIGHTS OWNED BY OR TRANSFERRED TO ANY PERSON WHO IS OR BECOMES AN ACQUIRING PERSON (AS DEFINED IN THE RIGHTS AGREEMENT) AND CERTAIN TRANSFEREES THEREOF WILL BECOME NULL AND VOID AND WILL NO LONGER BE TRANSFERABLE.

SUMMARY OF RIGHTS TO PURCHASE
SHARES OF ZLAND.COM, INC.
SERIES A JUNIOR PARTICIPATING PREFERRED STOCK

On February 14, 2000, the Board of Directors of ZLand.com, Inc. (the "Company") declared a dividend of one preferred share purchase right (a "Right") for each outstanding share of common stock, par value $.01 per share, of the Company (the "Common Stock"). The dividend is payable upon the closing of the Company's initial public offering of Common Stock (the "Record Date") to the holders of record of the Company's Common Stock on that date. Each Right entitles the registered holder to purchase from the Company one one-thousandth (1/1000) of a share of Series A Junior Participating Preferred Stock, par value $.01 per share (the "Preferred Stock"), of the Company at a price of $200 per one one-thousandth (1/1000) of a share of Preferred Stock (the "Purchase Price"), subject to adjustment. The description and terms of the Rights are set forth in a Rights Agreement dated as of ________________, 2000, as the same may be amended from time to time (the "Rights Agreement"), between the Company and American Stock Transfer & Trust Company, as Rights Agent (the "Rights Agent").

Until the earlier to occur of (i) ten days following a public announcement that a person or group of affiliated or associated persons (with certain exceptions, an "Acquiring Person") has acquired beneficial ownership of 15% or more of the outstanding shares of Common Stock or (ii) ten business days (or such later date as may be determined by action of the Board of Directors prior to such time as any person or group of affiliated persons becomes an Acquiring Person) following the commencement of, or announcement of an intention to make, a tender offer or exchange offer the consummation of which would result in the beneficial ownership by a person or group of 15% or more of the outstanding shares of Common Stock (the earlier of such dates being called the "Distribution Date"), the Rights will be evidenced, with respect to any of the Common Stock certificates outstanding as of the Record Date, by such Common Stock certificate together with a copy of this Summary of Rights.

The Rights Agreement provides that, until the Distribution Date (or earlier redemption or expiration of the Rights), the Rights will be transferred with and only with the Common Stock. Until the Distribution Date (or earlier redemption or expiration of the Rights), new Common Stock certificates issued after the Record Date upon transfer or new issuances of Common Stock will contain a notation incorporating the Rights Agreement by reference. Until the Distribution Date (or earlier redemption or expiration of the Rights), the surrender for transfer of any certificates for shares of Common Stock outstanding as of the Record Date, even without such notation or a copy of this Summary of Rights, will also constitute the transfer of the Rights associated with the shares of Common Stock represented by such certificate. As soon as

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practicable following the Distribution Date, separate certificates evidencing the Rights ("Right Certificates") will be mailed to holders of record of the Common Stock as of the close of business on the Distribution Date and such separate Right Certificates alone will evidence the Rights.

The Rights are not exercisable until the Distribution Date. The Rights will expire on the day that is ten years after the Record Date (the "Final Expiration Date"), unless the Final Expiration Date is advanced or extended or unless the Rights are earlier redeemed or exchanged by the Company, in each case as described below.

The Purchase Price payable, and the number of shares of Preferred Stock or other securities or property issuable, upon exercise of the Rights are subject to adjustment from time to time to prevent dilution (i) upon a stock dividend on, or a subdivision, combination or reclassification of, the Preferred Stock, (ii) upon the grant to holders of the Preferred Stock of certain rights or warrants to subscribe for or purchase Preferred Stock at a price, or securities convertible into Preferred Stock with a conversion price, less than the then-current market price of the Preferred Stock or (iii) upon the distribution to holders of the Preferred Stock of evidences of indebtedness or assets (excluding regular periodic cash dividends or dividends payable in Preferred Stock) or of subscription rights or warrants (other than those referred to above).

The number of outstanding Rights is subject to adjustment in the event of a stock dividend on the Common Stock payable in shares of Common Stock or subdivisions, consolidations or combinations of the Common Stock occurring, in any such case, prior to the Distribution Date.

Shares of Preferred Stock purchasable upon exercise of the Rights will not be redeemable. Each share of Preferred Stock will be entitled, when, as and if declared, to a minimum preferential quarterly dividend payment of the greater of (a) $1.00 per share, and (b) an amount equal to 1,000 times the dividend declared per share of Common Stock. In the event of liquidation, dissolution or winding up of the Company, the holders of the Preferred Stock will be entitled to a minimum preferential payment of the greater of (a) $1.00 per share (plus any accrued but unpaid dividends) and (b) an amount equal to 1,000 times the payment made per share of Common Stock. Each share of Preferred Stock will have 1,000 votes, voting together with the Common Stock. Finally, in the event of any merger, consolidation or other transaction in which outstanding shares of Common Stock are converted or exchanged, each share of Preferred Stock will be entitled to receive 1,000 times the amount received per share of Common Stock. These rights are protected by customary anti-dilution provisions.

Because of the nature of the Preferred Stock's dividend, liquidation and voting rights, the value of the one one-thousandth (1/1000) interest in a share of Preferred Stock purchasable upon exercise of each Right should approximate the value of one share of Common Stock.

If any person or group of affiliated or associated persons becomes an Acquiring Person, each holder of a Right, other than Rights beneficially owned by the Acquiring Person (which will thereupon become void), will thereafter have the right to receive upon exercise of a Right at the then current exercise price of the Right, that number of shares of Common Stock having a market value of two times the exercise price of the Right in lieu of Shares of Preferred Stock. If,

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after a person or group has become an Acquiring Person, the Company is acquired in a merger or other business combination transaction or 50% or more of its consolidated assets or earning power are sold, proper provision will be made so that each holder of a Right (other than Rights beneficially owned by an Acquiring Person which will have become void) will thereafter have the right to receive, upon the exercise thereof at the then current exercise price of the Right, that number of shares of common stock of the person with whom the Company has engaged in the foregoing transaction (or its parent), which number of shares at the time of such transaction will have a market value of two times the exercise price of the Right.

At any time after any person or group becomes an Acquiring Person and prior to the acquisition by an Acquiring Person of 50% or more of the outstanding shares of Common Stock or the occurrence of an event described in the prior paragraph, the Board of Directors of the Company may exchange the Rights (other than Rights owned by such Acquiring Person which will have become void), in whole or in part, for shares of Common Stock or Preferred Stock (or a series of the Company's preferred stock having equivalent rights, preferences and privileges), at an exchange ratio of one share of Common Stock, or a fractional share of Preferred Stock or Common Stock.

With certain exceptions, no adjustment in the Purchase Price will be required until cumulative adjustments require an adjustment of at least 1% in such Purchase Price. No fractional shares of Preferred Stock or Common Stock will be issued (other than fractions of Preferred Stock which are integral multiples of one one-thousandth (1/1000) of a share of Preferred Stock, which may, at the election of the Company, be evidenced by depositary receipts) and in lieu thereof, an adjustment in cash will be made based on the current market price of the Preferred Stock or Common Stock.

At any time prior to the time an Acquiring Person becomes such, the Board of Directors of the Company may redeem the Rights in whole, but not in part, at a price of $.01 per Right (the "Redemption Price") payable, at the option of the Company, in cash, shares of Common Stock or such other form of consideration as the Board of Directors of the Company shall determine. The redemption of the Rights may be made effective at such time, on such basis and with such conditions as the Board of Directors in its sole discretion may establish. Immediately upon any redemption of the Rights, the right to exercise the Rights will terminate and the only right of the holders of Rights will be to receive the Redemption Price.

For so long as the Rights are then redeemable, the Company may, except with respect to the Redemption Price, amend the Rights Agreement in any manner. After the Rights are no longer redeemable, the Company may, except with respect to the Redemption Price, amend the Rights Agreement in any manner that does not adversely affect the interests of holders of the Rights.

Until a Right is exercised or exchanged, the holder thereof, as such, will have no rights as a stockholder of the Company, including, without limitation, the right to vote or to receive dividends.

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A copy of the Rights Agreement is available free of charge from the Company. This summary description of the Rights does not purport to be complete and is qualified in its entirety by reference to the Rights Agreement, as the same may be amended from time to time, which is hereby incorporated herein by reference.

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Exhibit C

Form of Certificate of Designation of Series A Junior Participating Preferred Stock

Please refer to attachment.

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EXHIBIT 10.1

SECOND AMENDED AND RESTATED

ZLAND, INC.

1997 STOCK PLAN

1. Purposes of the Plan; Legal Compliance. The purposes of this Plan are to attract and retain the best available personnel for positions of substantial responsibility, to provide additional incentive to Employees, Directors and Consultants and to promote the success of the Company's business. Options granted under the Plan may be Incentive Stock Options or Nonstatutory Stock Options, as determined by the Administrator at the time of grant. Stock Purchase Rights may also be granted under the Plan. It is the intent of the Plan that it conform in all respects with the requirements of Rule 16b-3 promulgated by the Securities and Exchange Commission under the Exchange Act. To the extent that any aspect of the Plan or its administration is at any time viewed as inconsistent with the requirements of Rule 16b-3 or, in connection with Incentive Stock Options, the Code, that aspect shall be deemed to be modified, deleted or otherwise changed as necessary to ensure continued compliance with Rule 16b-3 and the Code. Any Option shall contain any other terms that the Administrator deems necessary to comply with Applicable Laws.

2. Definitions. As used herein, the following definitions shall apply:

(a) "Administrator" means the Board or any of its Committees as shall be administering the Plan in accordance with Section 4 hereof.

(b) "Applicable Laws" means the requirements relating to the administration of stock option plans under U.S. state corporate laws, U.S. federal and state securities laws, the Code, any stock exchange or quotation system on which the Common Stock is listed or quoted and the applicable laws of any other country or jurisdiction where Options or Stock Purchase Rights are granted under the Plan.

(c) "Board" means the Board of Directors of the Company.

(d) "Code" means the Internal Revenue Code of 1986, as amended.

(e) "Committee" means a committee of Directors appointed by the Board in accordance with Section 4 hereof.

(f) "Common Stock" means the Common Stock of the Company.

(g) "Company" means ZLand, Inc., a Delaware corporation.

(h) "Consultant" means any person who is engaged by the Company or any Parent or Subsidiary to render consulting or advisory services to such entity.

(i) "Director" means a member of the Board of Directors of the Company.


(j) "Disability" means total and permanent disability as defined in Section 22(e)(3) of the Code.

(k) "Employee" means any person, including Officers and Directors, employed by the Company or any Parent or Subsidiary of the Company. A Service Provider shall not cease to be an Employee in the case of (i) any leave of absence approved by the Company or (ii) transfers between locations of the Company or between the Company, its Parent, any Subsidiary, or any successor. For purposes of Incentive Stock Options, no such leave may exceed ninety (90) days, unless reemployment upon expiration of such leave is guaranteed by statute or contract. If reemployment upon expiration of a leave of absence approved by the Company is not so guaranteed, on the 181st day of such leave any Incentive Stock Option held by the Optionee shall cease to be treated as an Incentive Stock Option and shall be treated for tax purposes as a Nonstatutory Stock Option. Neither service as a Director nor payment of a director's fee by the Company shall be sufficient to constitute "employment" by the Company.

(l) "Exchange Act" means the Securities Exchange Act of 1934, as amended.

(m) "Fair Market Value" means, as of any date, the value of Common Stock determined as follows:

(i) If the Common Stock is listed on any established stock exchange or a national market system, including without limitation the Nasdaq National Market or The Nasdaq SmallCap Market of The Nasdaq Stock Market, its Fair Market Value shall be the closing sales price for such stock (or the closing bid, if no sales were reported) as quoted on such exchange or system for the last market trading day prior to the time of determination, as reported in The Wall Street Journal or such other source as the Administrator deems reliable;

(ii) If the Common Stock is regularly quoted by a recognized securities dealer but selling prices are not reported, its Fair Market Value shall be the mean between the high bid and low asked prices for the Common Stock on the last market trading day prior to the day of determination; or

(iii) In the absence of an established market for the Common Stock, the Fair Market Value thereof shall be determined in good faith by the Administrator.

(n) "Incentive Stock Option" means an Option intended to qualify as an incentive stock option within the meaning of Section 422 of the Code.

(o) "Nonstatutory Stock Option" means an Option not intended to qualify as an Incentive Stock Option.

(p) "Officer" means a person who is an officer of the Company within the meaning of Section 16 of the Exchange Act and the rules and regulations promulgated thereunder.

(q) "Option" means a stock option granted pursuant to the Plan.

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(r) "Option Agreement" means a written or electronic agreement between the Company and an Optionee evidencing the terms and conditions of an individual Option grant. The Option Agreement is subject to the terms and conditions of the Plan.

(s) "Option Exchange Program" means a program whereby outstanding Options are exchanged for Options with a lower exercise price.

(t) "Optioned Stock" means the Common Stock subject to an Option or a Stock Purchase Right.

(u) "Optionee" means the holder of an outstanding Option or Stock Purchase Right granted under the Plan.

(v) "Parent" means a "parent corporation," whether now or hereafter existing, as defined in Section 424(e) of the Code.

(w) "Plan" means the Company's 1997 Stock Plan, as amended to date.

(x) "Restricted Stock" means shares of Common Stock acquired pursuant to a grant of a Stock Purchase Right under Section 11 below.

(y) "Section 16(b)" means Section 16(b) of the Exchange Act.

(z) "Service Provider" means an Employee, Director or Consultant.

(aa) "Share" means a share of the Common Stock, as adjusted in accordance with Section 12 below.

(bb) "Stock Purchase Right" means a right to purchase Common Stock pursuant to Section 11 below.

(cc) "Subsidiary" means a "subsidiary corporation," whether now or hereafter existing, as defined in Section 424(o) of the Code.

3. Stock Subject to the Plan. Subject to the provisions of Section 12 of the Plan, the maximum aggregate number of Shares of Optioned Stock is 18,000,000 Shares. The Shares may be authorized but unissued, or reacquired Common Stock.

If an Option or Stock Purchase Right expires or becomes unexercisable without having been exercised in full, or is surrendered pursuant to an Option Exchange Program, the Shares of Optioned Stock which were subject thereto shall become available for future grant or sale under the Plan (unless the Plan has terminated). However, Shares that have actually been issued under the Plan, upon exercise of either an Option or Stock Purchase Right, shall not be returned to the Plan and shall not become available for future distribution under the Plan, except that if Shares of Restricted

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Stock are repurchased by the Company at their original purchase price, such Shares shall become available for future grant under the Plan.

4. Administration of the Plan.

(a) Administrator. The Plan shall be administered by the Board or a Committee appointed by the Board, which Committee shall be constituted to comply with Applicable Laws.

(b) Powers of the Administrator. Subject to the provisions of the Plan and, in the case of a Committee, the specific duties delegated by the Board to such Committee, and subject to the approval of any relevant authorities, the Administrator shall have the authority in its discretion:

(i) to determine the Fair Market Value;

(ii) to select the Service Providers to whom Options and Stock Purchase Rights may from time to time be granted hereunder;

(iii) to determine the number of Shares of Optioned Stock to be covered by each such award granted hereunder;

(iv) to approve forms of agreement for use under the Plan;

(v) to determine the terms and conditions of any Option or Stock Purchase Right granted hereunder. Such terms and conditions include, but are not limited to, the exercise price, the time or times when Options or Stock Purchase Rights may be exercised (which may be based on performance criteria), any vesting acceleration or waiver of forfeiture restrictions, and any restriction or limitation regarding any Option or Stock Purchase Right or the Common Stock relating thereto, based in each case on such factors as the Administrator, in its sole discretion, shall determine;

(vi) to determine whether and under what circumstances an Option may be settled in cash under Section 9(f) instead of Common Stock;

(vii) to reduce the exercise price of any Option to the then current Fair Market Value if the Fair Market Value of the Common Stock covered by such Option has declined since the date the Option was granted;

(viii) to initiate an Option Exchange Program;

(ix) to prescribe, amend and rescind rules and regulations relating to the Plan, including rules and regulations relating to sub-plans established for the purpose of qualifying for preferred tax treatment under foreign tax laws;

(x) to allow Optionees to satisfy withholding tax obligations by electing to have the Company withhold from the Shares to be issued upon exercise of an Option or Stock Purchase Right that number of Shares having a Fair Market Value equal to the amount required to be

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withheld. The Fair Market Value of the Shares to be withheld shall be determined on the date that the amount of tax to be withheld is determined. All elections by Optionees to have Shares withheld for this purpose shall be made in such form and under such conditions as the Administrator may deem necessary or advisable; and

(xi) to construe and interpret the terms of the Plan and awards granted pursuant to the Plan.

(c) Effect of Administrator's Decision. All decisions, determinations and interpretations of the Administrator shall be final and binding on all Optionees.

5. Eligibility.

(a) Nonstatutory Stock Options and Stock Purchase Rights may be granted to Service Providers. Incentive Stock Options may be granted only to Employees.

(b) Each Option shall be designated in the Option Agreement as either an Incentive Stock Option or a Nonstatutory Stock Option. All Options that are not designated as Incentive Stock Options are intended to be Nonstatutory Stock Options. Notwithstanding designation as Incentive Stock Options, to the extent that the aggregate Fair Market Value of the Shares with respect to which Incentive Stock Options are exercisable for the first time by the Optionee (including as a result of acceleration of exercisability under the Plan) during any calendar year (under all plans of the Company and any Parent or Subsidiary) exceeds the $100,000 rule of Code Section 422(d), such Options shall be treated as Nonstatutory Stock Options. For purposes of this Section 5(b), Incentive Stock Options shall be taken into account in the order in which they were granted. The Fair Market Value of the Shares shall be determined as of the time the Option with respect to such Shares is granted.

(c) Neither the Plan nor any Option or Stock Purchase Right shall confer upon any Optionee any right with respect to continuing the Optionee's relationship as a Service Provider with the Company, nor shall it interfere in any way with his or her right or the Company's right to terminate such relationship at any time, with or without cause.

6. Term of Plan. The Plan shall become effective upon its adoption by the Board. It shall continue in effect for a term of ten (10) years unless sooner terminated under Section 14 of the Plan.

7. Term of Option. The term of each Option shall be stated in the Option Agreement; provided, however, that the term shall be no more than ten
(10) years from the date of grant thereof. In the case of an Incentive Stock Option granted to an Optionee who, at the time the Option is granted, owns stock representing more than ten percent (10%) of the voting power of all classes of stock of the Company or any Parent or Subsidiary, the term of the Option shall be five (5) years from the date of grant or such shorter term as may be provided in the Option Agreement.

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8. Option Exercise Price and Consideration.

(a) The per Share exercise price for the Shares to be issued upon exercise of an Option shall be such price as is determined by the Administrator, but shall be subject to the following:

(i) In the case of an Incentive Stock Option:

(A) granted to an Employee who, at the time of grant of such Option, owns stock representing more than ten percent (10%) of the voting power of all classes of stock of the Company or any Parent or Subsidiary, the exercise price shall be no less than one hundred ten percent (110%) of the Fair Market Value per Share on the date of grant.

(B) granted to any other Employee, the per Share exercise price shall be no less than one hundred percent (100%) of the Fair Market Value per Share on the date of grant.

(ii) In the case of a Nonstatutory Stock Option:

(A) granted to a Service Provider who, at the time of grant of such Option, owns stock representing more than ten percent (10%) of the voting power of all classes of stock of the Company or any Parent or Subsidiary, the exercise price shall be no less than one hundred ten percent (110%) of the Fair Market Value per Share on the date of grant.

(B) granted to any other Service Provider, the per Share exercise price shall be no less than eighty-five percent (85%) of the Fair Market Value per Share on the date of grant.

(iii) Notwithstanding the foregoing, Options may be granted with a per Share exercise price other than as required above pursuant to a merger or other corporate transaction.

(b) The consideration to be paid for the Shares to be issued upon exercise of an Option, including the method of payment, shall be determined by the Administrator (and, in the case of an Incentive Stock Option, shall be determined at the time of grant). Such consideration may consist of (1) cash,
(2) check, (3) promissory note, (4) other Shares which (x) in the case of Shares acquired upon exercise of an Option, have been owned by the Optionee for more than six months on the date of surrender, and (y) have a Fair Market Value on the date of surrender equal to the aggregate exercise price of the Shares as to which such Option shall be exercised, (5) consideration received by the Company under a cashless exercise program implemented by the Company in connection with the Plan, or (6) any combination of the foregoing methods of payment. In making its determination as to the type of consideration to accept, the Administrator shall consider if acceptance of such consideration may be reasonably expected to benefit the Company.

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9. Exercise of Option.

(a) Procedure for Exercise, Rights as a Stockholder. Any Option granted hereunder shall be exercisable according to the terms hereof at such times and under such conditions as determined by the Administrator and set forth in the Option Agreement. Except in the case of Options granted to Officers, Directors and Consultants, Options shall become exercisable at a rate of no less than twenty percent (20%) per year over five (5) years from the date the Options are granted. Unless the Administrator provides otherwise, vesting of Options granted hereunder shall be tolled during any unpaid leave of absence. An Option may not be exercised for a fraction of a Share.

An Option shall be deemed exercised when the Company receives:
(i) written or electronic notice of exercise (in accordance with the Option Agreement) from the person entitled to exercise the Option, and (ii) full payment for the Shares with respect to which the Option is exercised. Full payment may consist of any consideration and method of payment authorized by the Administrator and permitted by the Option Agreement and the Plan. Shares issued upon exercise of an Option shall be issued in the name of the Optionee or, if requested by the Optionee, in the name of the Optionee and his or her spouse. Until the Shares are issued (as evidenced by the appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company), no right to vote or receive dividends or any other rights as a stockholder shall exist with respect to the Shares, notwithstanding the exercise of the Option. The Company shall issue (or cause to be issued) such Shares promptly after the Option is exercised. No adjustment will be made for a dividend or other right for which the record date is prior to the date the Shares are issued, except as provided in Section 12 of the Plan.

Exercise of an Option in any manner shall result in a decrease in the number of Shares thereafter available, both for purposes of the Plan and for sale under the Option, by the number of Shares as to which the Option is exercised.

(b) Termination of Relationship as a Service Provider. If an Optionee ceases to be a Service Provider, such Optionee may exercise his or her Option within such period of time as is specified in the Option Agreement (of at least thirty (30) days) to the extent that the Option is vested on the date of termination (but in no event later than the expiration of the term of the Option as set forth in the Option Agreement). In the absence of a specified time in the Option Agreement, the Option shall remain exercisable for three (3) months following the Optionee's termination. If, on the date of termination, the Optionee is not vested as to his or her entire Option, the Shares covered by the unvested portion of the Option shall revert to the Plan. If, after termination, the Optionee does not exercise his or her Option within the time specified herein, the Option shall terminate, and the Shares covered by such Option shall revert to the Plan. Notwithstanding the foregoing, if the Company terminates its relationship with the Optionee for "cause" or such relationship is terminated by the Optionee in violation of any agreement by the Optionee to remain a Service Provider, the Option shall terminate immediately upon termination of such relationship, and the Option shall be deemed to have been forfeited by the Service Provider. For purposes of the Plan, "cause" may include, without limitation, any illegal or improper conduct that (1) injures or impairs the reputation, goodwill or business of the Company, (2) involves the misappropriation of funds of the Company, or the misuse of data, information or documents acquired in connection with the Optionee's relationship with the Company as a Service Provider or (3) violates any other directive or policy

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promulgated by the Company. A termination for "cause" may also include any resignation in anticipation of discharge for "cause" or resignation accepted by the Company in lieu of a formal discharge for "cause."

(c) Disability of Optionee. If an Optionee ceases to be a Service Provider as a result of the Optionee's Disability, the Optionee may exercise his or her Option within such period of time as is specified in the Option Agreement (of at least six (6) months) to the extent the Option is vested on the date of termination (but in no event later than the expiration of the term of such Option as set forth in the Option Agreement). In the absence of a specified time in the Option Agreement, the Option shall remain exercisable for twelve (12) months following the Optionee's termination. If, on the date of termination, the Optionee is not vested as to his or her entire Option, the Shares covered by the unvested portion of the Option shall revert to the Plan. If, after termination, the Optionee does not exercise his or her Option within the time specified herein, the Option shall terminate, and the Shares covered by such Option shall revert to the Plan.

(d) Death of Optionee. If an Optionee dies while a Service Provider, the Option may be exercised within such period of time as is specified in the Option Agreement (of at least six (6) months) to the extent that the Option is vested on the date of death (but in no event later than the expiration of the term of such Option as set forth in the Option Agreement) by the Optionee's estate or by a person who acquires the right to exercise the Option by bequest or inheritance. In the absence of a specified time in the Option Agreement, the Option shall remain exercisable for twelve (12) months following the Optionee's termination. If, at the time of death, the Optionee is not vested as to the entire Option, the Shares covered by the unvested portion of the Option shall immediately revert to the Plan. If the Option is not so exercised within the time specified herein, the Option shall terminate, and the Shares covered by such Option shall revert to the Plan.

(e) Repurchase Option. Unless the Administrator determines otherwise, the Option Agreement shall grant the Company a repurchase option exercisable upon the voluntary or involuntary termination of the Optionee's service with the Company for any reason (including death or disability). The purchase price for Shares repurchased pursuant to the Option Agreement shall be the Fair Market Value of the Shares as of the date of termination.

(f) Buyout Provisions. The Administrator may at any time offer to buy out for a payment in cash or Shares an Option previously granted, based on such terms and conditions as the Administrator shall establish and communicate to the Optionee at the time that such offer is made.

10. Non-Transferability of Options and Stock Purchase Rights. Unless, with respect to Nonstatutory Stock Options only, the Administrator determines otherwise, the Option Agreements and Restricted Stock purchase agreements shall provide that the Options and Stock Purchase Rights may not be sold, pledged, assigned, hypothecated, transferred or disposed of in any manner other than by will or by the laws of descent or distribution and may be exercised, during the lifetime of the Optionee, only by the Optionee.

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11. Stock Purchase Rights.

(a) Rights to Purchase. Stock Purchase Rights may be issued either alone, in addition to, or in tandem with other awards granted under the Plan and/or cash awards made outside of the Plan. After the Administrator determines that it will offer Stock Purchase Rights under the Plan, it shall advise the offeree in writing or electronically of the terms, conditions and restrictions related to the offer, including the number of Shares that such person shall be entitled to purchase, the price to be paid, and the time within which such person must accept such offer. If applicable, the terms of the offer shall comply in all respects with Section 260.140.42 of Title 10 of the California Code of Regulations. The offer shall be accepted by execution of a Restricted Stock purchase agreement in the form determined by the Administrator.

(b) Repurchase Option. Unless the Administrator determines otherwise, the Restricted Stock purchase agreement shall grant the Company a repurchase option exercisable upon the voluntary or involuntary termination of the purchaser's service with the Company for any reason (including death or disability). The purchase price for Shares repurchased pursuant to the Restricted Stock purchase agreement shall be, in the case of Shares held by an Employee who has not received a satisfactory sign off on their ZLand 90 Day Review, the Fair Market Value of the vested shares as of the date of termination of employment. The purchase price may be paid by cancellation of any indebtedness of the purchaser to the Company. The repurchase option shall lapse at such rate as the Administrator may determine. Except with respect to Shares purchased by Officers, Directors and Consultants, the repurchase option shall in no case lapse at a rate of less than twenty percent (20%) per year over five (5) years from the date of purchase.

(c) Other Provisions. The Restricted Stock purchase agreement shall contain such other terms, provisions and conditions not inconsistent with the Plan as may be determined by the Administrator in its sole discretion.

(d) Rights as a Stockholder. Once the Stock Purchase Right is exercised, the purchaser shall have rights equivalent to those of a stockholder and shall be a stockholder when his or her purchase is entered upon the records of the Company or a duly authorized transfer agent of the Company. No adjustment shall be made for a dividend or other right for which the record date is prior to the date the Stock Purchase Right is exercised, except as provided in Section 12 of the Plan.

12. Adjustments Upon Changes in Capitalization, Merger or Asset Sale.

(a) Changes in Capitalization. Subject to any required action by the stockholders of the Company, the number of shares of Common Stock covered by each outstanding Option or Stock Purchase Right, and the number of shares of Common Stock which have been authorized for issuance under the Plan but as to which no Options or Stock Purchase Rights have yet been granted or which have been returned to the Plan upon cancellation or expiration of an Option or Stock Purchase Right, as well as the price per share of Common Stock covered by each such outstanding Option or Stock Purchase Right, shall be proportionately adjusted for any increase or decrease in the number of issued shares of Common Stock resulting from a stock split, reverse stock split, stock dividend, combination or reclassification of the Common Stock, or any other increase or decrease in the number of issued shares of Common Stock effected without receipt of consideration by the

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Company. The conversion of any convertible securities of the Company shall not be deemed to have been "effected without receipt of consideration." Such adjustment shall be made by the Board, whose determination in that respect shall be final, binding and conclusive. Except as expressly provided herein, no issuance by the Company of shares of stock of any class, or securities convertible into shares of stock of any class, shall affect, and no adjustment by reason thereof shall be made with respect to, the number or price of Shares of Common Stock subject to an Option or Stock Purchase Right.

(b) Dissolution or Liquidation. In the event of the proposed dissolution or liquidation of the Company, the Administrator shall notify each Optionee as soon as practicable prior to the effective date of such proposed transaction. The Administrator in its discretion may provide for an Optionee to have the right to exercise his or her Option or Stock Purchase Right until fifteen (15) days prior to such transaction as to all of the Optioned Stock covered thereby, including Shares as to which the Option or Stock Purchase Right would not otherwise be exercisable. In addition, the Administrator may provide that any Company repurchase option applicable to any Shares purchased upon exercise of an Option or Stock Purchase Right shall lapse as to all such Shares, provided the proposed dissolution or liquidation takes place at the time and in the manner contemplated. To the extent it has not been previously exercised, an Option or Stock Purchase Right will terminate immediately prior to the consummation of such proposed action.

(c) Merger or Asset Sale. In the event of a consolidation of the Company with or the merger of the Company into another corporation (or other business entity), or the sale of substantially all of the assets of the Company, each outstanding Option and Stock Purchase Right shall be assumed or an equivalent option or right substituted by the successor corporation or a Parent or Subsidiary of the successor corporation. In the event that the successor corporation refuses to assume or substitute for the Option or Stock Purchase Right, the Optionee shall fully vest in and have the right to exercise the Option or Stock Purchase Right as to all of the Optioned Stock, including Shares as to which it would not otherwise be vested or exercisable. If an Option or Stock Purchase Right becomes fully vested and exercisable in lieu of assumption or substitution in the event of a merger or sale of assets, the Administrator shall notify the Optionee in writing or electronically that the Option or Stock Purchase Right shall be fully exercisable for a period of fifteen (15) days from the date of such notice, and the Option or Stock Purchase Right shall terminate upon the expiration of such period. For the purposes of this paragraph, the Option or Stock Purchase Right shall be considered assumed if, following the merger or sale of assets, the option or right confers the right to purchase or receive, for each Share of Optioned Stock subject to the Option or Stock Purchase Right immediately prior to the merger or sale of assets, the consideration (whether stock, cash, or other securities or property) received in the merger or sale of assets by holders of Common Stock for each Share held on the effective date of the transaction (and if holders were offered a choice of consideration, the type of consideration chosen by the holders of a majority of the outstanding Shares); provided, however, that if such consideration received in the merger or sale of assets is not solely common stock of the successor corporation or a Parent or Subsidiary of the successor corporation, the Administrator may, with the consent of the successor corporation, provide for the consideration to be received upon the exercise of the Option or Stock Purchase Right, for each Share of Optioned Stock subject to the Option or Stock Purchase Right, to be solely common stock of the successor corporation or a Parent or Subsidiary of the successor corporation equal in fair

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market value to the per share consideration received by holders of Common Stock in the merger or sale of assets.

13. Time of Granting Options and Stock Purchase Rights. The date of grant of an Option or Stock Purchase Right shall, for all purposes, be the date on which the Administrator makes the determination granting such Option or Stock Purchase Right, or such other date as is determined by the Administrator. Notice of the determination shall be given to each Employee to whom an Option or Stock Purchase Right is so granted within a reasonable time after the date of such grant.

14. Amendment and Termination of the Plan.

(a) Amendment and Termination. The Board may at any time amend, alter, suspend or terminate the Plan.

(b) Stockholder Approval. The Board shall obtain stockholder approval of any Plan amendment to the extent necessary and desirable to comply with Applicable Laws.

(c) Effect of Amendment or Termination. No amendment, alteration, suspension or termination of the Plan shall impair the rights of any Optionee, unless mutually agreed otherwise between the Optionee and the Administrator, which agreement must be in writing and signed by the Optionee and the Company. Termination of the Plan shall not affect the Administrator's ability to exercise the powers granted to it hereunder with respect to Options granted under the Plan prior to the date of such termination.

15. Conditions Upon Issuance of Shares.

(a) Legal Compliance. Shares shall not be issued pursuant to the exercise of an Option unless the exercise of such Option and the issuance and delivery of such Shares shall comply with Applicable Laws and shall be further subject to the approval of counsel for the Company with respect to such compliance.

(b) Investment Representations. As a condition to the exercise of an Option, the Administrator may require the person exercising such Option to represent and warrant at the time of any such exercise that the Shares are being purchased only for investment and without any present intention to sell or distribute such Shares if, in the opinion of counsel for the Company, such a representation is required.

16. Inability to Obtain Authority. The inability of the Company to obtain authority from any regulatory body having jurisdiction, which authority is deemed by the Company's counsel to be necessary to the lawful issuance and sale of any Shares hereunder, shall relieve the Company of any liability in respect of the failure to issue or sell such Shares as to which such requisite authority shall not have been obtained.

17. Reservation of Shares. The Company, during the term of this Plan, shall at all times reserve and keep available such number of Shares as shall be sufficient to satisfy the requirements of the Plan.

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18. Stockholder Approval. The Plan shall be subject to approval by the stockholders of the Company within twelve (12) months after the date the Plan is adopted. Such stockholder approval shall be obtained in the degree and manner required under Applicable Laws.

19. Information to Optionees and Purchasers. The Company shall provide to each Optionee and to each individual who acquires Shares pursuant to the Plan, not less frequently than annually during the period such Optionee or purchaser has one or more Options or Stock Purchase Rights outstanding, and, in the case of an individual who acquires Shares pursuant to the Plan, during the period such individual owns such Shares, copies of annual financial statements. The Company shall not be required to provide such statements to key employees whose duties in connection with the Company assure their access to equivalent information.

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EXHIBIT 10.2

SECOND AMENDED AND RESTATED ZLAND, INC.

1997 STOCK PLAN

STOCK OPTION AGREEMENT

Unless otherwise defined herein, the terms defined in the Plan shall have the same defined meanings in this Option Agreement.

I. NOTICE OF STOCK OPTION GRANT

[Optionee's Name] [Address]
[Address]

The undersigned Optionee has been granted an Option to purchase Common Stock of the Company, subject to the terms and conditions of the Plan and this Option Agreement, as follows:

Grant Number
Date of Grant
Vesting Commencement Date
Exercise Price Per Share $ Total Number of Shares Granted

Total Exercise Price                $
                                    --------------------------
Type of Option:                      X      Incentive Stock Option
                                    ---
                                            Nonstatutory Stock Option
                                    ---
Term/Expiration Date:
                                    --------------------------

Vesting Schedule: This Option shall be exercisable, in whole or in part, according to the following vesting schedule:

25% of the Shares subject to the Option shall vest twelve months after the Vesting Commencement Date, and 1/48 of the Shares subject to the Option shall vest each full month thereafter, subject to Optionee's continuing to be a Service Provider on such dates.

Termination Period. This Option shall be exercisable for ninety days after Optionee ceases to be a Service Provider. Upon Optionee's death or disability, this Option may be exercised for one

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year after Optionee ceases to be a Service Provider. In no event may Optionee exercise this Option after the Term/Expiration Date as provided above.

II. AGREEMENT

1. Grant of Option. The Plan Administrator of the Company hereby grants to the Optionee (the "Optionee") named in the Notice of Stock Option Grant (the "Notice of Grant") an option (the "Option") to purchase the number of Shares set forth in the Notice of Grant, at the exercise price per Share set forth in the Notice of Grant (the "Exercise Price"), and subject to the terms and conditions of the Plan, which is incorporated herein by reference. Subject to Section 14(c) of the Plan, in the event of a conflict between the terms and conditions of the Plan and this Option Agreement, the terms and conditions of the Plan shall prevail.

If designated in the Notice of Grant as an Incentive Stock Option ("ISO"), this Option is intended to qualify as an Incentive Stock Option as defined in Section 422 of the Code. Nevertheless, to the extent that it exceeds the $100,000 rule of Code Section 422(d), this Option shall be treated as a Nonstatutory Stock Option ("NSO").

2. Exercise of Option.

(a) Right to Exercise. This Option shall be exercisable during its term in accordance with the Vesting Schedule set out in the Notice of Grant and with the applicable provisions of the Plan and this Option Agreement.

(b) Method of Exercise. This Option shall be exercisable by delivery of an exercise notice in the form attached as Exhibit A (the "Exercise Notice") which shall state the election to exercise the Option, the number of Shares with respect to which the Option is being exercised (the "Exercised Shares"), and such other representations and agreements as may be required by the Company. The Exercise Notice shall be accompanied by payment of the aggregate Exercise Price as to all Exercised Shares. This Option shall be deemed to be exercised upon receipt by the Company of such fully executed Exercise Notice accompanied by the aggregate Exercise Price.

No Shares shall be issued pursuant to the exercise of an Option unless such issuance and such exercise complies with Applicable Laws. Assuming such compliance, for income tax purposes the Shares shall be considered transferred to the Optionee on the date on which the Option is exercised with respect to such Shares.

3. Optionee's Representations. In the event the Shares have not been registered under the Securities Act of 1933, as amended (the "Securities Act"), at the time this Option is exercised, the Optionee shall, if required by the Company, concurrently with the exercise of all or any portion of this Option, deliver to the Company his or her Investment Representation Statement in the form attached hereto as Exhibit B.

4. Lockup Period. The Optionee hereby agrees that, if so requested by the Company or any representative of the underwriters (the "Managing Underwriter") in connection with any registration of the offering of any securities of the Company under the Securities Act, the Optionee shall not sell or otherwise transfer any Shares or other securities of the Company during the 180-day

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period (or such other period as may be requested in writing by the Managing Underwriter and agreed to in writing by the Company) (the "Market Standoff Period") following the effective date of a registration statement of the Company filed under the Securities Act. Such restriction shall apply only to the first registration statement of the Company to become effective under the Securities Act that includes securities to be sold on behalf of the Company to the public in an underwritten public offering under the Securities Act. The Company may impose stop-transfer instructions with respect to securities subject to the foregoing restrictions until the end of such Market Standoff Period.

5. Method of Payment. Payment of the aggregate Exercise Price shall be by any of the following, or a combination thereof, at the election of the Optionee:

(a) cash or check;

(b) consideration received by the Company under a formal cashless exercise program adopted by the Company in connection with the Plan; or

(c) surrender of other Shares which, (i) in the case of Shares acquired upon exercise of an option, have been owned by the Optionee for more than six (6) months on the date of surrender, and (ii) have a Fair Market Value on the date of surrender equal to the aggregate Exercise Price of the Exercised Shares.

6. Restrictions on Exercise. This Option may not be exercised until such time as the Plan has been approved by the shareholders of the Company, or if the issuance of such Shares upon such exercise or the method of payment of consideration for such shares would constitute a violation of any Applicable Law.

7. Non-Transferability of Option. This Option may not be transferred in any manner otherwise than by will or by the laws of descent or distribution and may be exercised during the lifetime of the Optionee only by the Optionee. The terms of the Plan and this Option Agreement shall be binding upon the executors, administrators, heirs, successors and assigns of the Optionee.

8. Tax Consequences. Set forth below is a brief summary of some of the federal tax consequences of exercise of this Option and disposition of the Shares. THIS SUMMARY IS NECESSARILY INCOMPLETE, AND THE TAX LAWS AND REGULATIONS ARE SUBJECT TO CHANGE. THE OPTIONEE SHOULD CONSULT A TAX ADVISER BEFORE EXERCISING THIS OPTION OR DISPOSING OF THE SHARES.

(a) Exercise of ISO. If this Option qualifies as an ISO, there will be no regular federal income tax liability upon the exercise of the Option, although the excess, if any, of the Fair Market Value of the Shares on the date of exercise over the Exercise Price will be treated as an adjustment to the alternative minimum tax for federal tax purposes and may subject the Optionee to the alternative minimum tax in the year of exercise.

(b) Exercise of NSO. There may be a regular federal income tax liability upon the exercise of an NSO. The Optionee will be treated as having received compensation income (taxable at ordinary income tax rates) equal to the excess, if any, of the Fair Market Value of the Shares on the date of exercise over the Exercise Price. If the Optionee is an Employee or a former Employee, the Company will be required to withhold from the Optionee's compensation or collect

-3-

from Optionee and pay to the applicable taxing authorities an amount in cash equal to a percentage of this compensation income at the time of exercise, and may refuse to honor the exercise and refuse to deliver Shares if such withholding amounts are not delivered at the time of exercise.

(c) Disposition of Shares. In the case of an NSO, if Shares are held for at least one year, any gain realized on disposition of the Shares will be treated as long-term capital gain for federal income tax purposes. In the case of an ISO, if Shares transferred pursuant to the Option are held for at least one year after exercise and for at least two years after the Date of Grant, any gain realized on disposition of the Shares will also be treated as long-term capital gain for federal income tax purposes. If Shares purchased under an ISO are disposed of within one year after exercise or two years after the Date of Grant, any gain realized on such disposition will be treated as compensation income (taxable at ordinary income rates) to the extent of the difference between the Exercise Price and the lesser of (1) the Fair Market Value of the Shares on the date of exercise, or (2) the sale price of the Shares. Any additional gain will be taxed as capital gain, short-term or long-term depending on the period that the ISO Shares were held.

(d) Notice of Disqualifying Disposition of ISO Shares. If the Option granted to the Optionee herein is an ISO, and if the Optionee sells or otherwise disposes of any of the Shares acquired pursuant to the ISO on or before the later of (1) the date two years after the Date of Grant, or (2) the date one year after the date of exercise, the Optionee shall immediately notify the Company in writing of such disposition. The Optionee agrees that the Optionee may be subject to income tax withholding by the Company on the compensation income recognized by the Optionee.

9. Entire Agreement; Governing Law. The Plan is incorporated herein by reference. The Plan and this Option Agreement constitute the entire agreement of the parties with respect to the subject matter hereof and supersede in their entirety all prior undertakings and agreements of the Company and Optionee with respect to the subject matter hereof, and may not be modified adversely to the Optionee's interest except by means of a writing signed by the Company and Optionee. This agreement is governed by the internal substantive laws but not the choice of law rules of California.

10. No Guarantee of Continued Service. THE OPTIONEE ACKNOWLEDGES AND
AGREES THAT THE VESTING OF SHARES PURSUANT TO THE VESTING SCHEDULE HEREOF IS EARNED ONLY BY CONTINUING AS A SERVICE PROVIDER AT THE WILL OF THE COMPANY (NOT THROUGH THE ACT OF BEING HIRED, BEING GRANTED THIS OPTION OR ACQUIRING SHARES HEREUNDER). THE OPTIONEE FURTHER ACKNOWLEDGES AND AGREES THAT THIS AGREEMENT, THE TRANSACTIONS CONTEMPLATED HEREUNDER AND THE VESTING SCHEDULE SET FORTH HEREIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED PROMISE OF CONTINUED ENGAGEMENT AS A SERVICE PROVIDER FOR THE VESTING PERIOD, FOR ANY PERIOD, OR AT ALL, AND SHALL NOT INTERFERE IN ANY WAY WITH OPTIONEE'S RIGHT OR THE COMPANY'S RIGHT TO TERMINATE THE OPTIONEE'S RELATIONSHIP AS A SERVICE PROVIDER AT ANY TIME, WITH OR WITHOUT CAUSE.

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The Optionee acknowledges receipt of a copy of the Plan and represents that he or she is familiar with the terms and provisions thereof, and hereby accepts this Option subject to all of the terms and provisions thereof. The Optionee has reviewed the Plan and this Option in their entirety, has had an opportunity to obtain the advice of counsel prior to executing this Option and fully understands all provisions of the Option. The Optionee hereby agrees to accept as binding, conclusive and final all decisions or interpretations of the Administrator upon any questions arising under the Plan or this Option. The Optionee further agrees to notify the Company upon any change in the residence address indicated below.

OPTIONEE                                      ZLAND, INC.

----------------------------------            ----------------------------------
Signature
                                              By:
                                                   -----------------------------

                                              Its:
----------------------------------                 -----------------------------
Print Name

Resident Address:                             Address:
[Address]                                     27081 Aliso Creek Road
[Address]                                     Aliso Viejo, CA 92656

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EXHIBIT A

1997 STOCK PLAN EXERCISE NOTICE

ZLand.com, Inc.
27081 Aliso Creek Road
Aliso Viejo, CA 92656
Attention: Legal Department

Exercise of Option. Effective as of today, _____________, _____, the undersigned ("Optionee") hereby elects to exercise Optionee's option ("Option") to purchase ___________ shares of the Common Stock (the "Shares") of ZLand.com, Inc. (the "Company") under and pursuant to the 1997 Stock Plan (the "Plan") and the Stock Option Agreement dated ___________, ____ (the "Option Agreement").

1. Delivery of Payment. Purchaser herewith delivers to the Company the full purchase price of the Shares, as set forth in the Option Agreement.

2. Representations of Optionee. Optionee acknowledges that Optionee has received, read and understood the Plan and the Option Agreement and agrees to abide by and be bound by their terms and conditions.

3. Rights as Shareholder. Until the issuance of the Shares (as evidenced by the appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company), no right to vote or receive dividends or any other rights as a shareholder shall exist with respect to the Optioned Stock, notwithstanding the exercise of the Option. The Shares shall be issued to the Optionee as soon as practicable after the Option is exercised. No adjustment shall be made for a dividend or other right for which the record date is prior to the date of issuance except as provided in Section 12 of the Plan.

4. Repurchase Option on Termination of Employment. In the event of the termination of Optionee's employment with the Company for any reason whatsoever (a "Termination"), the Company shall have the option to repurchase any Shares issued upon exercise of the Option for a period of ninety (90) days following such termination of employment (the "Repurchase Option").

The price of the Shares to be purchased upon the exercise of the Repurchase Option shall be the Fair Market Value of the Shares as of the date of the Termination as determined by the Administrator in the exercise of its sole discretion. The Company shall notify the Optionee of the price so determined at the time it exercises its Repurchase Option. If the Optionee disputes the price as set by the Administrator, it shall do so by delivery of written notice to the Company within ten (10) days after being informed of the price. Within thirty (30) days following receipt of such notice, the Administrator shall designate an independent third party appraiser to determine the Fair Market Value of the Shares, which determination shall be made as promptly as practicable and shall be conclusive and binding upon the parties. If the Administrator is not notified of any such dispute within such ten (10) day period, the determination of the Administrator as to the purchase price shall

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be final. Any time required to resolve a dispute shall be added to the ninety
(90) day period in which the Company may exercise its Repurchase Option.

5. Tax Consultation. Optionee understands that Optionee may suffer adverse tax consequences as a result of Optionee's purchase or disposition of the Shares. Optionee represents that Optionee has consulted with any tax consultants Optionee deems advisable in connection with the purchase or disposition of the Shares and that Optionee is not relying on the Company for any tax advice.

6. Restrictive Legends and Stop-Transfer Orders.

(a) Legends. Optionee understands and agrees that the Company shall cause the legends set forth below or legends substantially equivalent thereto, to be placed upon any certificate(s) evidencing ownership of the Shares together with any other legends that may be required by the Company or by state or federal securities laws:

THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933 (THE "ACT") AND MAY NOT BE OFFERED, SOLD OR OTHERWISE TRANSFERRED, PLEDGED OR HYPOTHECATED UNLESS AND UNTIL REGISTERED UNDER THE ACT OR, IN THE OPINION OF COUNSEL SATISFACTORY TO THE ISSUER OF THESE SECURITIES, SUCH OFFER, SALE, TRANSFER, PLEDGE OR HYPOTHECATION IS IN COMPLIANCE THEREWITH.

THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN RESTRICTIONS ON TRANSFER AND A RIGHT OF REPURCHASE HELD BY THE ISSUER OR ITS ASSIGNEE(S) AS SET FORTH IN THE EXERCISE NOTICE BETWEEN THE ISSUER AND THE ORIGINAL HOLDER OF THESE SHARES, A COPY OF WHICH MAY BE OBTAINED AT THE PRINCIPAL OFFICE OF THE ISSUER. SUCH TRANSFER RESTRICTIONS AND RIGHT OF REPURCHASE ARE BINDING ON TRANSFEREES OF THESE SHARES.

(b) Refusal to Transfer. The Company shall not be required (i) to transfer on its books any Shares that have been sold or otherwise transferred in violation of any of the provisions of this Agreement or (ii) to treat as owner of such Shares or to accord the right to vote or pay dividends to any purchaser or other transferee to whom such Shares shall have been so transferred.

7. Successors and Assigns. The Company may assign any of its rights under this Agreement to single or multiple assignees, and this Agreement shall inure to the benefit of the successors and assigns of the Company. Subject to the restrictions on transfer herein set forth, this Agreement shall be binding upon Optionee and his or her heirs, executors, administrators, successors and assigns.

8. Interpretation. Any dispute regarding the interpretation of this Agreement shall be submitted by Optionee or by the Company forthwith to the Administrator which shall review such

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dispute at its next regular meeting. The resolution of such a dispute by the Administrator shall be final and binding on all parties.

9. Governing Law: Severability. This Agreement is governed by the internal substantive laws but not the choice of law rules, of California.

10. Entire Agreement. The Plan and Option Agreement are incorporated herein by reference. This Agreement, the Plan, the Option Agreement and the Investment Representation Statement constitute the entire agreement of the parties with respect to the subject matter hereof and supersede in their entirety all prior undertakings and agreements of the Company and Optionee with respect to the subject matter hereof, and may not be modified adversely to the Optionee's interest except by means of a writing signed by the Company and Optionee.

Submitted by:                               Accepted by:

OPTIONEE                                    ZLAND.COM, INC.


------------------------------------        ------------------------------------
Signature
                                            By:
                                                 -------------------------------
                                            Its:
------------------------------------             -------------------------------
Print Name

Resident Address:                           Address:
                                            27081 Aliso Creek Road
------------------------------------        Aliso Viejo, CA 92656


------------------------------------        ------------------------------------
                                            Date Received

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EXHIBIT B

INVESTMENT REPRESENTATION STATEMENT

OPTIONEE:
               -----------------------------

COMPANY:       ZLAND.COM, INC.

SECURITY:      COMMON STOCK

AMOUNT:
               -----------------------------

DATE:
               -----------------------------

         In connection with the purchase of the above-referenced securities (the

"Securities"), the undersigned Optionee makes the following representations to the Company:

(a) Optionee is aware of the Company's business affairs and financial condition and has acquired sufficient information about the Company to reach an informed and knowledgeable decision to acquire the Securities. Optionee is acquiring the Securities for investment for Optionee's own account only and not with a view to, or for resale in connection with, any "distribution" thereof within the meaning of the Securities Act of 1933, as amended (the "Securities Act").

(b) Optionee acknowledges and understands that the Securities constitute "restricted securities" under the Securities Act and have not been registered under the Securities Act in reliance upon a specific exemption therefrom, which exemption depends upon, among other things, the bona fide nature of Optionee's investment intent as expressed herein. In this connection, Optionee understands that, in the view of the Securities and Exchange Commission, the statutory basis for such exemption may be unavailable if Optionee's representation was predicated solely upon a present intention to hold these Securities for the minimum capital gains period specified under tax statutes, for a deferred sale, for or until an increase or decrease in the market price of the Securities, or for a period of one year or any other fixed period in the future. Optionee further understands that the Securities must be held indefinitely unless they are subsequently registered under the Securities Act or an exemption from such registration is available. Optionee further acknowledges and understands that the Company is under no obligation to register the Securities. Optionee understands that the certificate evidencing the Securities will be imprinted with a legend which prohibits the transfer of the Securities unless they are registered or such registration is not required in the opinion of counsel satisfactory to the Company and any other legend required under applicable state securities laws.

(c) Optionee is familiar with the provisions of Rule 701 and Rule 144, each promulgated under the Securities Act, which, in substance, permit limited public resale of "restricted securities" acquired, directly or indirectly from the issuer thereof, in a nonpublic offering subject to the satisfaction of certain conditions. Rule 701 provides that if the issuer qualifies under Rule 701 at the time of the grant of the Option to the Optionee, the exercise will be exempt from registration under the Securities Act. In the event the Company becomes subject to the reporting requirements of

-9-

Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), ninety (90) days thereafter (or such longer period as any market standoff agreement may require) the Securities exempt under Rule 701 may be resold, subject to the satisfaction of certain of the conditions specified by Rule 144, including: (1) the resale being made through a broker in an unsolicited "broker's transaction" or in transactions directly with a market maker (as said term is defined under the Exchange Act); and, in the case of an affiliate, (2) the availability of certain public information about the Company,
(3) the amount of Securities being sold during any three-month period not exceeding the limitations specified in Rule 144(e), and (4) the timely filing of a Form 144, if applicable.

If the Company does not qualify under Rule 701 at the time of grant of the Option, then the Securities may be resold in certain limited circumstances subject to the provisions of Rule 144, which requires the resale to occur not less than one year after the later of the date the Securities were sold by the Company or the date the Securities were sold by an affiliate of the Company, within the meaning of Rule 144; and, in the case of acquisition of the Securities by an affiliate, or by a nonaffiliate who subsequently holds the Securities less than two years, the satisfaction of the conditions set forth in Sections (1), (2), (3) and (4) of the paragraph immediately above.

(d) Optionee further understands that in the event all of the applicable requirements of Rule 701 or 144 are not satisfied, registration under the Securities Act, compliance with Regulation A, or some other registration exemption will be required; and that, notwithstanding the fact that Rules 144 and 701 are not exclusive, the Staff of the Securities and Exchange Commission has expressed its opinion that persons proposing to sell private placement securities other than in a registered offering and otherwise than pursuant to Rules 144 or 701 will have a substantial burden of proof in establishing that an exemption from registration is available for such offers or sales, and that such persons and their respective brokers who participate in such transactions do so at their own risk. Optionee understands that no assurances can be given that any such other registration exemption will be available in such event.

Signature of Optionee:


Date:

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EXHIBIT 10.3

SECOND AMENDED AND RESTATED ZLAND, INC.

1997 STOCK PLAN

NOTICE OF GRANT OF STOCK PURCHASE RIGHT

Unless otherwise defined herein, the terms defined in the Amended and Restated ZLand, Inc. 1997 Stock Plan (the "Plan") shall have the same defined meanings in this Notice of Grant.

Name of Employee (ADDRESS)
(ADDRESS)

You have been granted the right to purchase Common Stock of the Company, subject to the Company's repurchase option and your continuing to be a Service Provider (as described in the Plan and the attached Restricted Stock Purchase Agreement), as follows:

Grant Number
Date of Grant
Exercise Price Per Share

Total Number of Shares Subject
to This Stock Purchase Right

Total Exercise Price
Expiration Date:

YOU MUST EXERCISE THIS STOCK PURCHASE RIGHT BEFORE THE EXPIRATION DATE OR IT WILL TERMINATE AND YOU WILL HAVE NO FURTHER RIGHT TO PURCHASE THE SHARES. By your signature and the signature of the Company's representative below, you and the Company agree that this Stock Purchase Right is granted under and governed by the terms and conditions of the Plan and the Restricted Stock Purchase Agreement attached hereto as Exhibit A-1, each of which is hereby incorporated herein by reference. You further agree to execute the Restricted Stock Purchase Agreement as a condition to purchasing any shares under this Stock Purchase Right.

GRANTEE                                      ZLAND.COM, INC.

-----------------------------------          -----------------------------------
Signature
                                             By:  Joan Nagelkirk
                                                  ------------------------------

                                             Its: Chief Financial Officer
-----------------------------------               ------------------------------
Print Name

Notice of Grant of
Stock Purchase Right


EXHIBIT A-1

SECOND AMENDED AND RESTATED ZLAND, INC.

1997 STOCK PLAN

RESTRICTED STOCK PURCHASE AGREEMENT

Unless otherwise defined herein, the terms defined in the Plan shall have the same defined meanings in this Restricted Stock Purchase Agreement.

THIS AGREEMENT is made as of _______________, _____, at Aliso Viejo, California, between ZLand.com, Inc., a Delaware corporation (the "Company"), and _______________________ (the "Purchaser").

WHEREAS the Purchaser named in the Notice of Grant, (the "Purchaser") is a Service Provider of the Company, and the Purchaser's continued participation is considered by the Company to be important for the Company's continued growth; and

WHEREAS in order to give the Purchaser an opportunity to acquire an equity interest in the Company as an incentive for the Purchaser to participate in the affairs of the Company, the Administrator has granted to the Purchaser stock purchase rights subject to the terms and conditions of the Plan and the Notice of Grant, which are incorporated herein by reference, and pursuant to this Restricted Stock Purchase Agreement (the "Agreement").

THEREFORE, the parties agree as follows:

1. Sale of Stock. The Company hereby agrees to sell to the Purchaser and the Purchaser hereby agrees to purchase shares of the Company's Common Stock (the "Shares"), at the per share purchase price and as otherwise described in the Notice of Grant.

2. Payment of Purchase Price. The purchase price for the Shares may be paid by delivery to the Company of cash or a check at the time of execution of this Agreement.

3. Option to Repurchase Shares. In the event of a Termination the Company shall, upon the date of such Termination, have an exclusive, irrevocable option (the "Repurchase Option") for a period of ninety (90) days from such date to repurchase from the Purchaser, at a purchase price determined as hereinafter set forth (the "Share Repurchase Price"), all or any portion of the Shares held by the Purchaser as of such date. The Repurchase Option shall be exercised by the Company by written notice to Purchaser or his executor and, at the Company's option, (i) by delivery to the Purchaser or his executor, with such notice, of a check in the amount of the Share Repurchase Price, or (ii) in the event the Purchaser is indebted to the Company, by cancellation by the Company of an amount of such indebtedness equal to the Share Repurchase Price for the Shares being repurchased or, (iii) by a combination of (i) and (ii) so that the combined payment and cancellation of indebtedness equals such Share Repurchase Price. Upon delivery of such notice and payment of the Share Repurchase Price in any of the ways described above, the Company shall become the legal and beneficial owner of the Shares being repurchased and all rights and interests therein or related thereto, and the Company shall have the right to transfer to its own name the number of Shares being

Exhibit A-1 2 Restricted Stock Purchase Agreement


repurchased by the Company, without further action by the Purchaser.

The Share Repurchase Price shall be, in the case of Shares held by a Purchase who is an Employee and who has not received a satisfactory sign off on their ZLand 90 Day Review, the original price paid by the Purchaser, and in the case of Shares held by any other Purchaser, the Fair Market Value of the Shares as of the date of Termination as determined by the Administrator in the exercise of its sole discretion. The Company shall notify the Purchaser of the price so determined at the time it exercises its Repurchase Option. If a Purchaser who is entitled to receive the Fair Market Value disputes the price as set by the Administrator, he or she shall do so by delivery of written notice to the Company within ten (10) days after being informed of the price. Within thirty
(30) days following receipt of such notice, the Administrator shall designate an independent third party appraiser to determine the Fair Market Value of the Shares, which determination shall be made as promptly as practicable and shall be conclusive and binding upon the parties. All costs incurred in connection with the hiring of such appraiser shall be borne equally by the parties. If the Administrator is not notified of any such dispute within such ten (10) day period, the determination of the Administrator as to the Post Release Share Repurchase Price shall be final. Any time required to resolve a dispute shall be added to the ninety (90) day period in which the Company may exercise its Post Release Repurchase Option.

4. Termination of Repurchase Options. The Company's Repurchase Options shall both terminate immediately as to all Shares upon the occurrence of the first to occur of the following events:

(1) the acquisition of the Company by another entity by means of the merger or consolidation of the Company with or into another corporation in which the stockholders of the Company own less than 50% of the voting securities of the surviving entity,

(2) the sale of all or substantially all of the assets of the Company, or

(3) the date of the first sale of Common Stock of the Company to the general public pursuant to an underwritten application or registration filed with and declared effective by the Securities and Exchange Commission under the Securities Act of 1933 (the "1933 Act") or upon a "designated offshore securities market" as defined in Rule 902(b) of Regulation S.

5. Restriction on Transfer. Except for transfer of the Shares to the Company or its assignees contemplated by this Agreement, none of the Shares or any beneficial interest therein shall be transferred, encumbered or otherwise disposed of in any way until the release of such Shares from the Company's repurchase option in accordance with the provisions of this Agreement, other than by will or the laws of descent and distribution.

Exhibit A-1 3 Restricted Stock Purchase Agreement


6. Legends.

(1) Purchaser understands and agrees that the Company shall cause the legends set forth below or legends substantially equivalent thereto, to be placed upon any certificate(s) evidencing ownership of the Shares, together with any other legends that may be required by the Company or by applicable state or federal securities laws:

THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933 (THE "ACT") AND MAY NOT BE OFFERED, SOLD OR OTHERWISE TRANSFERRED, PLEDGED OR HYPOTHECATED UNLESS AND UNTIL REGISTERED UNDER THE ACT OR, IN THE OPINION OF COUNSEL SATISFACTORY TO THE ISSUER OF THESE SECURITIES, SUCH OFFER, SALE OR TRANSFER, PLEDGE OR HYPOTHECATION IS IN COMPLIANCE THEREWITH.

THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN RESTRICTIONS ON TRANSFER AND A REPURCHASE OPTION HELD BY THE ISSUER OR ITS ASSIGNEE(S) AS SET FORTH IN THE RESTRICTED STOCK PURCHASE AGREEMENT BETWEEN THE ISSUER AND THE ORIGINAL HOLDER OF THESE SHARES, A COPY OF WHICH MAY BE OBTAINED AT THE PRINCIPAL OFFICE OF THE ISSUER. SUCH TRANSFER RESTRICTIONS AND REPURCHASE OPTION ARE BINDING ON TRANSFEREES OF THESE SHARES.

(2) Stop-Transfer Notices. Purchaser agrees that, in order to ensure compliance with the restrictions referred to herein, the Company may issue appropriate "stop transfer" instructions to its transfer agent, if any, and that, if the Company transfers its own securities, it may make appropriate notations to the same effect in its own records.

(3) Refusal to Transfer. The Company shall not be required (i) to transfer on its books any Shares that have been sold or otherwise transferred in violation of any of the provisions of this Agreement or
(ii) to treat as owner of such Shares or to accord the right to vote or pay dividends to any purchaser or other transferee to whom such Shares shall have been so transferred.

7. Adjustment for Stock Split. All references to the number of Shares and the purchase price of the Shares in this Agreement shall be appropriately adjusted to reflect any stock split, stock dividend or other change in the Shares which may be made by the Company after the date of this Agreement.

Exhibit A-1 4 Restricted Stock Purchase Agreement


8. Tax Consequences. The Purchaser has reviewed with the Purchaser's own tax advisors the federal, state, local and foreign tax consequences of this investment and the transactions contemplated by this Agreement. The Purchaser is relying solely on such advisors and not on any statements or representations of the Company or any of its agents. The Purchaser understands that the Purchaser (and not the Company) shall be responsible for the Purchaser's own tax liability that may arise as a result of this investment or the transactions contemplated by this Agreement. The Purchaser understands that Section 83 of the Internal Revenue Code of 1986, as amended (the "Code"), taxes as ordinary income the difference between the purchase price for the Shares and the Fair Market Value of the Shares as of the date any restrictions on the Shares lapse. In this context, "restriction" includes the right of the Company to buy back the Shares pursuant to its repurchase option. The Purchaser understands that the Purchaser may elect to be taxed at the time the Shares are purchased rather than when and as the Company's repurchase option expires by filing an election under Section 83(b) of the Code with the I.R.S. within thirty (30) days from the date of purchase. The form for making this election is attached as Exhibit A-5 to the Agreement.

THE PURCHASER ACKNOWLEDGES THAT IT IS THE PURCHASER'S SOLE RESPONSIBILITY, AND NOT THE COMPANY'S, TO FILE TIMELY THE ELECTION UNDER SECTION
83(b), EVEN IF THE PURCHASER REQUESTS THE COMPANY OR ITS REPRESENTATIVES TO MAKE THIS FILING ON THE PURCHASER'S BEHALF.

9. General Provisions.

(1) This Agreement shall be governed by the laws of the State of California. This Agreement, subject to the terms and conditions of the Plan and the Notice of Grant, represents the entire agreement between the parties with respect to the purchase of Common Stock by the Purchaser. Subject to Section 14(c) of the Plan, in the event of a conflict between the terms and conditions of the Plan and the terms and conditions of this Agreement, the terms and conditions of the Plan shall prevail. Unless otherwise defined herein, the terms defined in the Plan shall have the same defined meanings in this Agreement.

(2) Any notice, demand or request required or permitted to be given by either the Company or the Purchaser pursuant to the terms of this Agreement shall be in writing and shall be deemed given when delivered personally or deposited in the United States mail, First Class with postage prepaid, and addressed to the parties at the addresses of the parties set forth at the end of this Agreement or such other address as a party may request by notifying the other in writing. Any notice to the Escrow Holder shall be sent to the Company's address with a copy to the other party not sending the notice.

(3) The rights and benefits of the Company under this Agreement shall be transferable to any one or more persons or entities, and all covenants and agreements hereunder shall inure to the benefit of, and be enforceable by, the Company's successors and assigns. The rights and obligations of the Purchaser under this Agreement may only be assigned with the prior written consent of the Company.

(4) Either party's failure to enforce any provision or provisions of this Agreement shall not in any way be construed as a waiver of any such provision or provisions, nor

Exhibit A-1 5 Restricted Stock Purchase Agreement


prevent that party from thereafter enforcing each and every other provision of this Agreement. The rights granted both parties herein are cumulative and shall not constitute a waiver of either party's right to assert all other legal remedies available to it under the circumstances.

(5) The Purchaser agrees upon request to execute any further documents or instruments necessary or desirable to carry out the purposes or intent of this Agreement.

(6) THE PURCHASER FURTHER ACKNOWLEDGES AND AGREES THAT THIS AGREEMENT AND THE TRANSACTIONS CONTEMPLATED HEREUNDER DO NOT CONSTITUTE AN EXPRESS OR IMPLIED PROMISE OF CONTINUED ENGAGEMENT AS A SERVICE PROVIDER, FOR ANY PERIOD, OR AT ALL, AND SHALL NOT INTERFERE WITH THE PURCHASER'S RIGHT OR THE COMPANY'S RIGHT TO TERMINATE THE PURCHASER'S RELATIONSHIP AS A SERVICE PROVIDER AT ANY TIME, WITH OR WITHOUT CAUSE.

By the Purchaser's signature below, the Purchaser represents that he or she is familiar with the terms and provisions of the Plan, and hereby accepts this Agreement subject to all of the terms and provisions thereof. The Purchaser has reviewed the Plan and this Agreement in their entirety, has had an opportunity to obtain the advice of counsel prior to executing this Agreement and fully understands all provisions of this Agreement. The Purchaser agrees to accept as binding, conclusive and final all decisions or interpretations of the Administrator upon any questions arising under the Plan or this Agreement. The Purchaser further agrees to notify the Company upon any change in the residence indicated in the Notice of Grant.

PURCHASER                                  ZLAND.COM, INC.


-------------------------------------      -------------------------------------
Signature
                                           By:      Joan Nagelkirk
                                           -------------------------------------

                                           Its:     Chief Financial Officer
-------------------------------------      -------------------------------------
Print Name

Residential Address:                       Address:
                                           27081 Aliso Creek Road
                                           Aliso Viejo, CA 92656


Exhibit A-1                            6
Restricted Stock Purchase Agreement


EXHIBIT A-2

CONSENT OF SPOUSE

I, ________, spouse of ________, have read and approve the foregoing Agreement. In consideration of the granting of the right to my spouse to purchase shares of ZLand.com, Inc., as set forth in the Agreement, I hereby appoint my spouse as my attorney-in-fact with respect to the exercise of any rights under the Agreement and agree to be bound by the provisions of the Agreement insofar as I may have any rights in said Agreement or any shares issued pursuant thereto under the community property laws or similar laws relating to marital property in effect in the state of our residence as of the date of the signing of the foregoing Agreement.

Dated: _____________________________, ______


Exhibit A-2                            7
Consent of Spouse


EXHIBIT A-3

ELECTION UNDER SECTION 83(b)
OF THE INTERNAL REVENUE CODE OF 1986

The undersigned taxpayer hereby elects, pursuant to Section 83(b) of the Internal Revenue Code of 1986, to include in taxpayer's gross income for the current taxable year the amount of any compensation taxable to taxpayer in connection with his receipt of the property described below:

1. The name, address, taxpayer identification number and taxable year of the undersigned are as follows:

NAME:                              TAXPAYER:              SPOUSE:

ADDRESS:

IDENTIFICATION NO.:                TAXPAYER:              SPOUSE:

TAXABLE YEAR: ______

2. The property with respect to which the election is made is described as follows: _____ shares (the "Shares") of the Common Stock of ZLand, Inc. (the "Company").

3. The date on which the property was transferred is:
____________________, ____.

4. The property is subject to the following restrictions:

The Shares may be repurchased by the Company, or its assignee, on certain events. This right lapses with regard to a portion of the Shares based on the continued performance of services by the taxpayer over time.

5. The fair market value at the time of transfer, determined without regard to any restriction other than a restriction which by its terms will never lapse, of such property is:

6. The amount (if any) paid for such property is:

The undersigned has submitted a copy of this statement to the person for whom the services were performed in connection with the undersigned's receipt of the above-described property. The transferee of such property is the person performing the services in connection with the transfer of said property.

The undersigned understands that the foregoing election may not be revoked except with the consent of the Commissioner.

Dated: ______________, ____ ______________________________ , Taxpayer

The undersigned spouse of taxpayer joins in this election.

Dated: ______________, ____ ______________________________ Spouse of Taxpayer

Exhibit A-3 8


                                    EXHIBIT B

                       INVESTMENT REPRESENTATION STATEMENT

PURCHASER:   ______________________________

COMPANY:     ZLAND.COM, INC.

SECURITY:    COMMON STOCK

AMOUNT:      _____________________

DATE:        _____________________

In connection with the purchase of the above-referenced securities (the "Securities"), the undersigned Purchaser makes the following representations to the Company:

(a) Purchaser is aware of the Company's business affairs and financial condition and has acquired sufficient information about the Company to reach an informed and knowledgeable decision to acquire the Securities. Purchaser is acquiring the Securities for investment for Purchaser's own account only and not with a view to, or for resale in connection with, any "distribution" thereof within the meaning of the Securities Act of 1933, as amended (the "Securities Act").

(b) Purchaser acknowledges and understands that the Securities constitute "restricted securities" under the Securities Act and have not been registered under the Securities Act in reliance upon a specific exemption therefrom, which exemption depends upon, among other things, the bona fide nature of Purchaser's investment intent as expressed herein. In this connection, Purchaser understands that, in the view of the Securities and Exchange Commission, the statutory basis for such exemption may be unavailable if Purchaser's representation was predicated solely upon a present intention to hold these Securities for the minimum capital gains period specified under tax statutes, for a deferred sale, for or until an increase or decrease in the market price of the Securities, or for a period of one year or any other fixed period in the future. Purchaser further understands that the Securities must be held indefinitely unless they are subsequently registered under the Securities Act or an exemption from such registration is available. Purchaser further acknowledges and understands that the Company is under no obligation to register the Securities. Purchaser understands that the certificate evidencing the Securities will be imprinted with a legend which prohibits the transfer of the Securities unless they are registered or such registration is not required in the opinion of counsel satisfactory to the Company and any other legend required under applicable state securities laws.

(c) Purchaser is familiar with the provisions of Rule 701 and Rule 144, each promulgated under the Securities Act, which, in substance, permit limited public resale of "restricted securities" acquired, directly or indirectly from the issuer thereof, in a nonpublic offering subject to the satisfaction of certain conditions. Rule 701 provides that if the issuer qualifies under Rule 701 at the

Exhibit B 9


time of the grant of the Option to the Purchaser, the exercise will be exempt from registration under the Securities Act. In the event the Company becomes subject to the reporting requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), ninety (90) days thereafter (or such longer period as any market standoff agreement may require) the Securities exempt under Rule 701 may be resold, subject to the satisfaction of certain of the conditions specified by Rule 144, including: (1) the resale being made through a broker in an unsolicited "broker's transaction" or in transactions directly with a market maker (as said term is defined under the Exchange Act); and, in the case of an affiliate, (2) the availability of certain public information about the Company, (3) the amount of Securities being sold during any three-month period not exceeding the limitations specified in Rule
144(e), and (4) the timely filing of a Form 144, if applicable.

If the Company does not qualify under Rule 701 at the time of grant of the Option, then the Securities may be resold in certain limited circumstances subject to the provisions of Rule 144, which requires the resale to occur not less than one year after the later of the date the Securities were sold by the Company or the date the Securities were sold by an affiliate of the Company, within the meaning of Rule 144; and, in the case of acquisition of the Securities by an affiliate, or by a nonaffiliate who subsequently holds the Securities less than two years, the satisfaction of the conditions set forth in Sections (1), (2), (3) and (4) of the paragraph immediately above.

(d) Purchaser further understands that in the event all of the applicable requirements of Rule 701 or 144 are not satisfied, registration under the Securities Act, compliance with Regulation A, or some other registration exemption will be required; and that, notwithstanding the fact that Rules 144 and 701 are not exclusive, the Staff of the Securities and Exchange Commission has expressed its opinion that persons proposing to sell private placement securities other than in a registered offering and otherwise than pursuant to Rules 144 or 701 will have a substantial burden of proof in establishing that an exemption from registration is available for such offers or sales, and that such persons and their respective brokers who participate in such transactions do so at their own risk. Purchaser understands that no assurances can be given that any such other registration exemption will be available in such event.

Signature of Purchaser:


Date:______________________

Exhibit B 10


EXHIBIT 10.4

INDEMNIFICATION AGREEMENT

THIS INDEMNIFICATION AGREEMENT ("Agreement") is made as of this 1st day of December, 1999, by and between ZLand, Inc., a Delaware corporation ("Company"), and __________ ("Indemnitee").

RECITALS

A. The Indemnitee has been requested to serve as the _________________ of the Company and in such capacity render valuable services to the Company.

B. The Company has investigated whether additional protective measures are warranted to adequately protect its directors and officers against various legal risks and potential liabilities to which such individuals are subject due to their position with the Company and has concluded that additional protective measures are warranted.

C. In order to induce and encourage highly experienced and capable persons such as the Indemnitee to continue to serve in important capacities, the Board of Directors of the Company has determined, after due consideration, that this Agreement is not only reasonable and prudent, but necessary to promote and ensure the best interests of the Company and its stockholders.

D. The Company's execution of this Agreement has been approved by the Board of Directors of the Company.

E. The Indemnitee has indicated to the Company that but for the Company's agreement to enter into this Agreement, the Indemnitee would decline to serve as the ______________________ of the Company.

NOW, THEREFORE, as an inducement to the Indemnitee to serve as the (Job Title) of the Company, the Company and the Indemnitee does hereby agree as follows:

1. DEFINITIONS. As used in this Agreement, the following terms shall have the meanings set forth below:

(1) "PROCEEDING" shall mean any threatened, pending or completed action, suit or proceeding, whether brought in the name of the Company or otherwise and whether of a civil, criminal, administrative or investigative nature, by reason of the fact that Indemnitee is or was an officer and/or a director of the Company, or is or was serving at the request of the Company as a director, officer, employee or agent of another enterprise, whether or not he is serving in such capacity at the time any liability or Expense is incurred for which indemnification or advancement of Expenses (as defined in subparagraph (b) below) is to be provided under this Agreement.


(2) "EXPENSES" means, all costs, charges and expenses incurred in connection with a Proceeding, including, without limitation, attorneys' fees, disbursements and retainers, accounting and witness fees, travel and deposition costs, expenses of investigations, judicial or administrative proceedings or appeals, and any expenses of establishing a right to indemnification pursuant to this Agreement or otherwise, including reasonable compensation for time spent by the Indemnitee in connection with the investigation, defense or appeal of a Proceeding or action for indemnification for which he is not otherwise compensated by the Company or any third party.

2. AGREEMENT TO SERVE. The Indemnitee agrees to serve as ________________ of the Company at the will of the Company for so long as the Indemnitee is duly elected or appointed or until such time as the Indemnitee tenders a resignation in writing or is terminated as an officer or director by the Company. Nothing in this Agreement shall be construed to create any right in the Indemnitee to continued service with the Company or any subsidiary or affiliate of the Company.

3. INDEMNIFICATION IN THIRD PARTY ACTIONS. The Company shall indemnify the Indemnitee in accordance with the provisions of this Section 3 if the Indemnitee is a party to or threatened to be made a party to or is otherwise involved in any Proceeding (other than a Proceeding by or in the right of the Company to procure a judgment in its favor), by reason of the fact that either Indemnitee is or was an officer and/or a director of the Company, or is or was serving at the request of the Company as a director, officer, employee or agent of another enterprise, against all Expenses, damages, judgments, amounts paid in settlement, fines, penalties and ERISA excise taxes actually and reasonably incurred by the Indemnitee in connection with the defense or settlement of such Proceeding, to the fullest extent permitted by Delaware law, whether or not the Indemnitee was the successful party in any such Proceeding; provided that any settlement shall be approved in writing by the Company.

4. INDEMNIFICATION IN PROCEEDINGS BY OR IN THE RIGHT OF THE COMPANY. The Company shall indemnify the Indemnitee in accordance with the provisions of this Section 4 if the Indemnitee is a party to or threatened to be made a party to or is otherwise involved in any Proceeding by or in the right of the Company to procure a judgment in its favor by reason of the fact that the Indemnitee is or was an officer and/or a director of the Company, or is or was serving at the request of the Company as a director, officer, employee or agent of another enterprise, against all Expenses actually and reasonably incurred by the Indemnitee in connection with the defense or settlement of such Proceeding, to the fullest extent permitted by Delaware law, whether or not the Indemnitee is the successful party in any such Proceeding. The Company shall further indemnify the Indemnitee for any damages, judgments, amounts paid in settlement, fines, penalties and ERISA excise taxes actually and reasonably incurred by the Indemnitee in any such Proceeding described in the immediately preceding sentence, provided either (i) the Proceeding is settled with the approval of a court of competent jurisdiction, or (ii) indemnification of such amounts is otherwise ordered by a court of competent jurisdiction in connection with such Proceeding.

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5. CONCLUSIVE PRESUMPTION REGARDING STANDARD OF CONDUCT. The Indemnitee shall be conclusively presumed to have met the relevant standards of conduct required by Delaware law for indemnification pursuant to this Agreement, unless a determination is made that the Indemnitee has not met such standards (i) by the Board of Directors of the Company by a majority vote of a quorum thereof consisting of directors who were not parties to such Proceeding, (ii) by the stockholders of the Company by majority vote, or (iii) in a written opinion of the Company's independent legal counsel. Further, the termination of any Proceeding by judgment, order, settlement, conviction or upon a plea of nolo contendere or its equivalent, shall not, of itself, rebut such presumption that the Indemnitee met the relevant standards of conduct required for indemnification pursuant to this Agreement.

6. INDEMNIFICATION OF EXPENSES OF SUCCESSFUL PARTY. Notwithstanding any other provision of this Agreement, to the extent that the Indemnitee has been successful on the merits or otherwise in defense of any Proceeding or in defense of any claim, issue or matter therein, the Indemnitee shall be indemnified against all Expenses incurred in connection therewith to the fullest extent permitted by Delaware law. For purposes of this paragraph, the Indemnitee will be deemed to have been successful on the merits if the Proceeding is terminated by settlement or is dismissed with prejudice.

7. ADVANCES OF EXPENSES. The Expenses incurred by the Indemnitee in connection with any Proceeding shall be paid promptly by the Company in advance of the final disposition of the Proceeding at the written request of the Indemnitee to the fullest extent permitted by Delaware law.

8. PARTIAL INDEMNIFICATION. If the Indemnitee is entitled under any provision of this Agreement to indemnification by the Company for some or a portion of the Expenses, damages, judgments, amounts paid in settlement, fines, penalties or ERISA excise taxes actually and reasonably incurred by the Indemnitee in the investigation, defense, appeal or settlement of any Proceeding but not, however, for the total amount thereof, the Company shall nevertheless indemnify the Indemnitee for the portion of such Expenses, damages, judgments, amounts paid in settlement, fines, penalties or ERISA excise taxes to which the Indemnitee is entitled.

9. INDEMNIFICATION PROCEDURE; DETERMINATION OF RIGHT TO INDEMNIFICATION.

(1) Promptly after receipt by the Indemnitee of notice of the commencement of any Proceeding with respect to which the Indemnitee intends to claim indemnification or advancement of Expenses pursuant to this Agreement, the Indemnitee will notify the Company of the commencement thereof. The omission to so notify the Company will not relieve the Company from any liability which it may have to the Indemnitee under this Agreement or otherwise.

(2) If a claim for indemnification or advancement of Expenses under this Agreement is not paid by or on behalf of the Company within 30 days of receipt of written notice thereof, the Indemnitee may at any time thereafter bring suit in any court of competent jurisdiction

3

against the Company to enforce the right to indemnification or advancement of Expenses provided by this Agreement. It shall be a defense to any such action (other than an action brought to enforce a claim for Expenses incurred in defending any Proceeding in advance of its final disposition where the required undertaking, if any is required, has been tendered to the Company) that the Indemnitee has failed to meet the standard of conduct that makes it permissible under Delaware law for the Company to indemnify the Indemnitee for the amount claimed. The burden of proving by clear and convincing evidence that indemnification or advancement of Expenses is not appropriate shall be on the Company. The failure of the directors or stockholders of the Company or independent legal counsel to have made a determination prior to the commencement of such Proceeding that indemnification or advancement of Expenses are proper in the circumstances because the Indemnitee has met the applicable standard of conduct shall not be a defense to the action or create a presumption that the Indemnitee has not met the applicable standard of conduct.

(3) The Indemnitee's Expenses incurred in connection with any action concerning the Indemnitee's right to indemnification or advancement of Expenses in whole or in part pursuant to this Agreement shall also be indemnified in accordance with the terms of this Agreement by the Company regardless of the outcome of such action, unless a court of competent jurisdiction determines that each of the material claims made by the Indemnitee in such action was not made in good faith or was frivolous.

(4) With respect to any Proceeding for which indemnification is requested by the Indemnitee, the Company will be entitled to participate therein at its own expense and, except as otherwise provided below, to the extent that it may wish, the Company may assume the defense thereof, with counsel satisfactory to the Indemnitee. After notice from the Company to the Indemnitee of its election to assume the defense of a Proceeding, the Company will not be liable to the Indemnitee under this Agreement for any Expenses subsequently incurred by the Indemnitee in connection with the defense thereof, other than reasonable costs of investigation or as otherwise provided below. The Company shall not settle any Proceeding in any manner which would impose any penalty or limitation on the Indemnitee without the Indemnitee's prior written consent. The Indemnitee shall have the right to employ counsel in any such Proceeding, but the Expenses of such counsel incurred after notice from the Company of its assumption of the defense thereof and the Indemnitee's approval of the Company's counsel shall be at the expense of the Indemnitee, unless (i) the employment of counsel by the Indemnitee has been authorized by the Company, (ii) the Indemnitee shall have reasonably concluded that there may be a conflict of interest between the Company and the Indemnitee in the conduct of the defense of a Proceeding, or (iii) the Company shall not in fact have employed counsel to assume the defense of a Proceeding, in each of which cases the Expenses of the Indemnitee's counsel shall be at the expense of the Company. Notwithstanding the foregoing, the Company shall not be entitled to assume the defense of any Proceeding brought by or on behalf of the Company or as to which the Indemnitee has concluded that there may be a conflict of interest between the Company and the Indemnitee.

10. RETROACTIVE EFFECT. Notwithstanding anything to the contrary contained in this Agreement, the Company's obligation to indemnify the Indemnitee and advance Expenses to the

4

Indemnitee shall be deemed to be in effect since the date that the Indemnitee first commenced serving in any of the capacities covered by this Agreement.

11. LIMITATIONS ON INDEMNIFICATION. No payments pursuant to this Agreement shall be made by the Company:

(1) to indemnify or advance Expenses to the Indemnitee with respect to actions initiated or brought voluntarily by the Indemnitee and not by way of defense, except with respect to actions brought to establish or enforce a right to indemnification or advancement of Expenses under this Agreement or any other statute or law or otherwise as required under Delaware law, but such indemnification or advancement of Expenses may be provided by the Company in specific cases if approved by the Board of Directors by a majority vote of a quorum thereof consisting of directors who are not parties to such action;

(2) to indemnify the Indemnitee for any Expenses, damages, judgments, amounts paid in settlement, fines, penalties or ERISA excise taxes for which payment is actually made to the Indemnitee under a valid and collectible insurance policy, except in respect of any excess beyond the amount paid under such insurance;

(3) to indemnify the Indemnitee for any Expenses, damages, judgments, amounts paid in settlement, fines, penalties or ERISA excise taxes for which the Indemnitee has been or is in fact indemnified by the Company or any other party otherwise than pursuant to this Agreement;

(4) to indemnify the Indemnitee for any Expenses, damages, judgments, fines or penalties sustained in any Proceeding for an accounting of profits made from the purchase or sale by the Indemnitee of securities of the Company pursuant to the provisions of Section 16(b) of the Securities Exchange Act of 1934, as amended, and the rules and regulations promulgated thereunder or similar provisions of any federal, state or local statutory law; or

(5) if a court of competent jurisdiction shall enter a final order, decree or judgment to the effect that such indemnification or advancement of Expenses hereunder is unlawful under the circumstances.

12. MAINTENANCE OF D&O INSURANCE.

(1) The Company hereby agrees to maintain in full force and effect, at its sole cost and expense, directors' and officers' liability insurance ("D&O Insurance") by an insurer, in an amount and with a deductible reasonably acceptable to the Indemnitee, covering the period during which the Indemnitee is serving in any one or more of the capacities covered by this Agreement and for so long thereafter as the Indemnitee is subject to any possible claim or threatened, pending or completed Proceeding by reason of the fact that the Indemnitee is serving in any of the capacities covered by this Agreement.

5

(2) In all policies of D&O Insurance to be maintained pursuant to Paragraph 12(a) above, the Indemnitee shall be named as insureds in such a manner as to provide the Indemnitee with the greatest rights and benefits available under such policy.

13. INDEMNIFICATION HEREUNDER NOT EXCLUSIVE. The indemnification and advancement of Expenses provided by this Agreement shall not be deemed to limit or preclude any other rights to which the Indemnitee may be entitled under the Company's Certificate of Incorporation, the Company's Bylaws, any agreement, any vote of stockholders or disinterested directors of the Company, Delaware law, or otherwise.

14. SUCCESSORS AND ASSIGNS. This Agreement shall be binding upon, and shall inure to the benefit of (i) the Indemnitee and his heirs, devisees, legatees, personal representatives, executors, administrators and assigns and
(ii) the Company and its successors and assigns, including any transferee of all or substantially all of the Company's assets and any successor or assign of the Company by merger or by operation of law.

15. SEVERABILITY. Each provision of this Agreement is a separate and distinct agreement and independent of the other, so that if any provision hereof shall be held to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the validity or enforceable of the other provisions hereof. To the extent required, any provision of this Agreement may be modified by a court of competent jurisdiction to preserve its validity and to provide the Indemnitee with the broadest possible indemnification and advancement of Expenses permitted under Delaware law. If this Agreement or any portion thereof is invalidated on any ground by any court of competent jurisdiction, then the Company shall nevertheless indemnify Indemnitee as to Expenses, damages, judgments, amounts paid in settlement, fines, penalties and ERISA excise taxes with respect to any Proceeding to the full extent permitted by any applicable portion of this Agreement that shall not have been invalidated or by any applicable provision of Delaware law or the law of any other applicable jurisdiction.

16. HEADINGS. The headings used herein are for convenience only and shall not be used in construing or interpreting any provision of the Agreement.

17. GOVERNING LAW. This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware.

18. AMENDMENTS AND WAIVERS. No amendment, waiver, modification, termination or cancellation of this Agreement shall be effective unless in writing and signed by the party against whom enforcement is sought. The indemnification rights afforded to the Indemnitee hereby are contract rights and may not be diminished, eliminated or otherwise affected by amendments to the Company's Certificate of Incorporation, Bylaws or agreements, including any directors' and officers' liability insurance policies, whether the alleged actions or conduct giving rise to indemnification hereunder arose before or after any such amendment. No waiver of any provision of this Agreement shall be deemed or shall constitute a waiver of any other provision hereof, whether or not similar, nor shall any waiver constitute a continuing waiver.

6

19. COUNTERPARTS. This Agreement may be executed in one or more counterparts, all of which shall be considered one and the same agreement and shall become effective when one or more counterparts have been signed by each party and delivered to the other.

20. NOTICES. All notices and communications shall be in writing and shall be deemed duly given on the date of delivery if personally delivered or the date of receipt of refusal indicated on the return receipt if sent by first class mail, postage prepaid, registered or certified, return receipt requested, to the following addresses, unless notice of a change of address is duly given by one party to the other, in which case notices shall be sent to such changed address:

If to the Company:

ZLand, Inc.
27081 Aliso Creek Road
Aliso Viejo, California 92656 Attn: Chairman

If to Indemnitee:





21. SUBROGATION. In the event of any payment under this Agreement to or on behalf of the Indemnitee, the Company shall be subrogated to the extent of such payment to all of the rights of recovery of the Indemnitee against any person, firm, corporation or other entity (other than the Company) and the Indemnitee shall execute all papers requested by the Company and shall do any and all things that may be necessary or desirable to secure such rights for the Company, including the execution of such documents necessary or desirable to enable the Company to effectively bring suit to enforce such rights.

22. SUBJECT MATTER AND PARTIES. The intended purpose of this Agreement is to provide for indemnification and advancement of Expenses, and this Agreement is not intended to affect any other aspect of any relationship between or among the Indemnitee and the Company and is not intended to and shall not create any rights in any person as a third party beneficiary hereunder.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written.

"Indemnitee"

7

"Company"                  ZLand, Inc., a Delaware corporation


                           By:
                               ------------------------------------
                               John W. Veenstra, Chairman and CEO

8

EXHIBIT 10.5

DEFERRED COMPENSATION AGREEMENT

This is a Deferred Compensation Agreement effective December 27, 1999, by ZLAND INC., a Delaware Corporation, (hereinafter "the Company" or "ZLAND") and JOHN VEENSTRA (hereinafter "the Employee" or "VEENSTRA"). The Company and VEENSTRA are sometimes referred to as the Parties.

WITNESSETH:

WHEREAS the Employee is a valued employee of the Company, and

WHEREAS the Parties wish to create a Deferred Compensation Agreement,

NOW, THEREFORE, in consideration of the following mutual agreements, the Parties agree as follows:

1. In consideration of services to be rendered to the Company by Employee and subject to the terms and conditions of this Agreement, the Company shall pay to Employee $120,000 as deferred compensation for calendar year 2000. Such deferred compensation shall be attributable to the months of July, 2000 through December, 2000 at the rate of $20,000 per month.

2. The Company has established a Trust to receive, hold, administer and distribute the deferred compensation of Employee, the JOHN VEENSTRA 1999 TRUST dated March 17, 1999 (hereinafter called the "Trust"), and the Company shall contribute to the Trust the deferred compensation funds that shall be held by the Trustee, subject to the claims of Company's creditors in the event of Company's Insolvency, as defined in the Trust, until paid to the Employee in such manner and at such times as specified in the Trust.

a. It is the intention of the Parties that the Trust shall constitute an unfunded arrangement in accordance with Rev. Proc. 92-64 and shall not affect the status of this Agreement as an unfunded plan maintained for the purpose of providing deferred compensation for a select group of management or highly compensated employees for purposes of Title I of the Employee Retirement Income Security Act of 1974.

b. The parties acknowledge that the Trust is currently revocable by the Company; it shall become irrevocable upon a Change of Status, as defined in the Trust; the Trust is intended to be a grantor trust, of which the Company is the Grantor or


Trustor, within the meaning of subpart E, part I, subchapter J, chapter 1, subtitle A of the Internal Revenue Code of 1986, as amended, and shall be construed accordingly.

3. The Company shall transfer to the Trust the funds required to satisfy the Company's obligation to pay the deferred compensation to the Employee as provided below. After the assets have been transferred to the Trustee, title to such funds shall be fully vested in the Trustee. The Employee and his designated beneficiary shall not have any proprietary interest whatsoever in any specific assets of the Company or the Trust. Any such funds so transferred may be kept in cash or invested and reinvested in mutual funds, stocks, bonds, securities or any other assets as may be selected by the Trustee in its discretion. In the exercise of the foregoing discretionary investment powers, the Trustee may engage investment counsel and, if it so desires, may delegate to such counsel full or limited authority to select the assets in which the funds are to be invested.

a. From the date such funds are transferred, the Employee agrees on behalf of himself and his designated beneficiary to assume all risk in connection with any decrease in value of the funds which are invested or which continue to be invested in accordance with the provisions of this Agreement.

b. Upon a Change of Status, as defined in the Trust to include a change of ownership of the Company, a change of Trustee, or if Employee is no longer an employee of the Company, the Trust shall become irrevocable; if the Company has not transferred the funds to the Trust, the Company shall, as soon as possible, but in no event longer than 10 days following the Change of Status, make an irrevocable contribution to the Trust in an amount that is sufficient to pay the Employee the benefits to which the Employee would have been entitled pursuant to the terms of this Agreement as if the deferred compensation amount had been contributed on the regular dates of payment following the effective date of this Agreement, and earned interest at the prime rate published by the Bank of America from time to time.

4. The deferred compensation to be paid to Employee from the Trust pursuant to this Agreement shall be paid over five years, commencing June 30, 2002, and otherwise comply with terms of the Trust Payment Schedule. If there is a Change of Status, the Trust shall commence the payment of the income of the Trust currently, not less frequently than annually.

5. If the Employee's employment is terminated for any reason, including death, disability, voluntary termination, involuntary termination, or retirement, the Trust shall become irrevocable and the payments provided for in this Agreement shall be made to the Employee, his estate, his designated beneficiary or to the estate of such designated beneficiary in accordance with the Trust Payment Schedule.


6. The right of the Employee or any other person to the payment of deferred

compensation or other benefits under this Agreement shall not be assigned, transferred, pledged or encumbered except by will or by the laws of descent and distribution.

7. Nothing contained herein shall be construed as conferring upon the Employee the right to continue in the employ of the Company as an executive or in any other capacity.

8. Any deferred compensation payable under this Agreement shall not be deemed salary or other compensation to the Employee in 2000 for the purpose of computing benefits to which he may be entitled under any pension plan or other arrangement of the Company for the benefit of its employees.

9. The Trustee of the Trust shall have full power and authority to interpret, construe, and administer this Agreement and the Trustee's reasonable interpretations and construction thereof, and actions thereunder, including any valuation of the deferred compensation account, or the amount or identity of the recipient of the payment to be made therefrom, shall be binding and conclusive on all persons for all purposes. No member of the Company shall be liable to any person for any action taken or omitted in connection with the interpretation and administration of this Agreement unless attributable to his/her own willful misconduct or lack of good faith.

10. This Agreement shall be binding upon and inure to the benefit of the Company, its successors and assigns, and the Employee and his heirs, executors, administrators, and legal representatives. This Agreement shall be construed in accordance with and governed by the law of the State of California.

In WITNESS WHEREOF, the Corporation has caused this Agreement to be executed by its duly authorized officers and Employee has executed this Agreement as of the date first above written.

ZLAND CORPORATION,

a Delaware Corporation                    Attest:


By: /s/ GLENN E. ABOOD                    /s/ GREGG AMBER
    --------------------------------      -------------------------------------
     GLENN E. ABOOD, President             Gregg Amber, Secretary



/s/ JOHN W. VEENSTRA
-----------------------------------

John W. Veenstra, Employee


EXHIBIT 10.6

***************************************

Lease

PACIFIC CORPORATE PLAZA
27081 ALISO CREEK ROAD

***************************************

Between

ZLAND,INC.
(Tenant)

and

CARRAMERICA REALTY CORPORATION
(Landlord)


LEASE

THIS LEASE (the "Lease") is made as of February 26, 1999 between CARRAMERICA REALTY CORPORATION, a Maryland corporation (the "Landlord") and the Tenant as named in the Schedule below. The term "Project" means the buildings) (collectively, the "Building") known as "Pacific Corporate Plaza" and the land (the "Land") located at Aliso-Creek Road, Aliso Viejo, California. "Premises" means that part of the Project leased to Tenant described in the Schedule and outlined on Appendix A.

The following schedule (the "Schedule") is an integral part of this Lease. Terms defined in this Schedule shall have the same meaning throughout the Lease.

SCHEDULE

1. TENANT: Zland, Inc., a California corporation 2. PREMISES: The Phase A Premises, Phase B Premises and Phase C Premises located in "Building 3" of the Project at 27081 Aliso Creek Road. PHASE A PREMISES: Approximately 19,693 gross rentable square feet located on the second floor of "Building 3" of the Project. PHASE B PREMISES: Approximately 10,185 gross rentable square feet located on the first floor of "Building 3" of the Project and depicted on Appendix A attached hereto. PHASE C PREMISES: Approximately 10,185 gross rentable square feet located on the first floor of "Building 3" of the Project and depicted on Appendix A attached hereto.
3. RENTABLE SQUARE FEET OF THE PREMISES: Approximately 40,063 gross rentable square feet ("Rentable Area") for the entire Premises.
4. TENANT'S PROPORTIONATE SHARE: From the Commencement Date to the day immediately preceding the Phase B Commencement Date, 49% of the Building and 16% of the Project. From the Phase B Commencement Date to the day immediately preceding the Phase C Commencement Date, 75% of the Building and 24% of the Project. From after the Phase C Commencement Date, 100% of the Building and 32% of the Project (based upon a total of 40,063 gross rentable square feet in the Building, 126,800 gross rentable square feet in the Project, 19,693 gross rentable square feet in the Phase A Premises, 10,185 gross rentable square feet in the Phase B Premises and 10,185 Gross rentable square feet in the Phase C Premises).
5. SECURITY DEPOSIT: $149,666 upon the execution and delivery of this Lease, with such amount adjusted as provided in Section 20.
6. TENANT'S REAL ESTATE BROKER FOR THIS LEASE: Lee & Associates
7. LANDLORD'S REAL ESTATE BROKER FOR THIS LEASE: Lee & Associates
8. TENANT IMPROVEMENTS, IF ANY: See the Tenant Improvement Agreement attached hereto as Appendix C
9. COMMENCEMENT DATE: For each Phase of the Premises, the later of the Estimated Commencement Date for such Phase or the Completion Date (as defined in Appendix C for such Phase (and until the Commencement Date occurs for each Phase of the Premises, such Phase shall not constitute a portion of the "Premises" for the purposes


of this Lease). Landlord and Tenant shall execute a Commencement Date Confirmation substantially in the form of Appendix E promptly following the Commencement Date for each Phase. The Commencement Date for this Lease shall be the Commencement Date for the Phase A Premises.
10. TERMINATION DATE/TERM: Five (5) years after the Commencement Date for the Phase C Premises, or if the Commencement Date for the Phase C Premises is not the first day of a month, then after the first day of the following month.
11. BASE RENT:

        Period                       Annual Base Rent      Monthly Base Rent
----------------------------         ----------------      -----------------
Lease Year 1; before Phase B
Commencement Date                       $319,026.60            $ 26,585.55

Lease Year 1; after Phase B
Commencement Date and before
Phase C Commencement Date               $484,023.60            $ 40,335.30

Lease Year 1; after Phase C
Commencement Date                       $649,004.40            $ 54,083.70

Lease Year 2                            $674,964.58            $ 56,247.05

Lease Year 3                            $701,963.16            $ 58,496.93

Lease Year 4                            $730,041.69            $ 60,836.81

Lease Year 5                            $759,243.36            $ 63,270.28

Remaining Initial Term after
Lease Year 5                            $789,613.09            $ 65,801.09

12. SOLE PERMITTED USE: General office purposes; however, in no event in violation of any Governmental Requirements (as hereinafter defined) or any provision of the Rules and Regulations attached as Appendix B hereto.

13. ESTIMATED COMMENCEMENT DATE: For the Phase A Premises, June 1, 1999; for the Phase B Premises, September 1, 1999; and for the Phase C Premises, December 1, 1999.

2

Lease

                                                                                       Page
                                                                                       ----
1       LEASE AGREEMENT................................................................  3

2.      RENT...........................................................................  3
        A.     Types of Rent...........................................................  3
               (1)    Base Rent........................................................  3
               (2)    Operating Cost Share Rent........................................  3
               (3)    Tax Share Rent...................................................  3
               (4)    [Intentionally Omitted.].........................................  3
               (5)    Additional Rent..................................................  3
               (6)    Rent.............................................................  4
        B.     Payment of Operating Cost Share Rent and Tax Share Rent.................  4
               (1)    Payment of Estimated Operating Cost Share Rent
                      and Tax Share Rent...............................................  4
               (2)    Correction of Operating Cost Share Rent..........................  4
               (3)    Correction of Tax Share Rent.....................................  5
        C.     Definitions.............................................................  5
               (1)    Included Operating Costs.........................................  5
               (2)    Excluded Operating Costs.........................................  6
               (3)    Taxes............................................................  6
               (4)    Lease Year.......................................................  7
               (5)    Fiscal Year......................................................  7
        D.     Computation of Base Rent and Rent Adjustments...........................  7
               (1)   Prorations........................................................  7
               (2)   Default Interest..................................................  7
               (3)   Rent Adjustments..................................................  8
               (4)   Books and Records.................................................  8
               (5)   Miscellaneous.....................................................  8

3.      PREPARATION AND CONDITION OF PREMISES; POSSESSION AND
        SURRENDER OF PREMISES..........................................................  8
        A.     Condition of Premises...................................................  8
        B.     Tenant's Possession.....................................................  9
        C.     Maintenance.............................................................  9

4.      PROJECT SERVICES...............................................................  9
        A.     Heating and Air Conditioning............................................  9
        B.     Elevators...............................................................  9
        C.     Electricity.............................................................  9
        D.     Water...................................................................  10
        E.     Janitorial Service .....................................................  10
        F.     Interruption of Services................................................  10

i

                                                                                        Page
                                                                                        ----
12.   TENANT'S DEFAULT ................................................................  19
        A.    Rent Default ............................................................  19
        B.    Assignment/Sublease or Hazardous Substances Default......................  19
        C.    Other Performance Default................................................  19
        D.    Credit Default...........................................................  20
        E.    Vacation or Abandonment Default..........................................  20

13.   LANDLORD REMEDIES................................................................  20
        A.    Termination of Lease or Possession ......................................  20
        B.    Lease Termination Damages................................................  20
        C.    Continuation of Lease....................................................  21
        D.    Possession Termination Damages...........................................  21
        E.    Landlord's Remedies Cumulative...........................................  21
        F.    WAIVER OF TRIAL BY JURY..................................................  22
        G.    Litigation Costs.........................................................  22
        H.    Additional Phases........................................................  22

14.   SURRENDER........................................................................  23

15.   HOLDOVER.........................................................................  23

16.   SUBORDINATION TO GROUND LEASES AND MORTGAGES.....................................  23
        A.     Subordination...........................................................  23
        B.     Termination of Ground Lease or Foreclosure of Mortgage..................  23
        C.     Security Deposit........................................................  23
        D.     Notice and Right to Cure................................................  24
        E.     Definitions.............................................................  24

17.   ASSIGNMENT AND SUBLEASE .........................................................  24
        A.     In General .............................................................  24
        B.     Landlord's Consent .....................................................  24
        C.     Procedure ..............................................................  25
        D.     Change of Management or Ownership ......................................  25
        E.     Excess Payments ........................................................  25
        F.     Recapture ..............................................................  25
18.   CONVEYANCE BY LANDLORD ..........................................................  26
19.   ESTOPPEL CERTIFICATE ............................................................  26
20.   SECURITY DEPOSIT ................................................................  26

iii

                                                                                        Page
                                                                                        ----
21.   FORCE MAJEURE....................................................................  29

22.   TENANT'S PERSONAL PROPERTY AND FIXTURES..........................................  29

23    NOTICES..........................................................................  29
        A.     Landlord................................................................  29
        B.     Tenant..................................................................  30

24.   QUIET POSSESSION.................................................................  30

25.   REAL ESTATE BROKER...............................................................  30

26.   MISCELLANEOUS....................................................................  30
        A.     Successors and Assigns..................................................  30
        B.     Date Payments Are Due...................................................  30
        C.     Meaning of "Landlord", "Re-Entry, "including" and "Affiliate" ..........  30
        D.     Time of the Essence....................................................   31
        E.     No Option...............................................................  31
        F.     Severability............................................................  31
        G.     Governing Law...........................................................  31
        H.     Lease Modification......................................................  31
        I.     No Oral Modification....................................................  31
        J.     Landlord's Right to Cure................................................  31
        K.     Captions................................................................  31
        L.     Authority...............................................................  31
        M.     Landlord's Enforcement of Remedies......................................  31
        N.     Entire Agreement........................................................  31
        0.     Landlord's Title........................................................  32
        P.     Light and Air Rights....................................................  32
        Q.     Singular and Plural.....................................................  32
        R.     No Recording by Tenant..................................................  32
        S.     Exclusivity.............................................................  32
        T.     No Construction Against Drafting Party..................................  32
        U.     Survival................................................................  32
        V.     Rent Not Based on Income................................................  32
        W.     Building Manager and Service Providers..................................  32
        X.     Late Charge and Interest on Late Payments...............................  32

27.   UNRELATED BUSINESS INCOME........................................................  33
28.   HAZARDOUS SUBSTANCES.............................................................  33
29.   EXCULPATION......................................................................  35

iv

                                                                                        Page
                                                                                        ----
30.   SIGNAGE..........................................................................  36
31.   EXTENSION OPTION.................................................................  36
32.   RIGHT OF FIRST REFUSAL...........................................................  38

APPENDIX A - PLAN OF THE PREMISES
APPENDIX B - RULES AND REGULATIONS
APPENDIX C - TENANT IMPROVEMENT AGREEMENT
APPENDIX D - MORTGAGES CURRENTLY AFFECTING THE PROJECT APPENDIX E - COMMENCEMENT DATE CONFIRMATION APPENDIX F - JANITORIAL SERVICES

v

1. LEASE AGREEMENT. On the terms stated in this Lease, Landlord leases the Premises to Tenant, and Tenant leases the Premises from Landlord, for the Term beginning on the Commencement Date and ending on the Termination Date unless extended or sooner terminated pursuant to this Lease.

2. RENT.

A. Types of Rent. Tenant shall pay the following Rent in the form of a check to Landlord at the following address:

CarrAmerica Realty Corporation t/a Pacific Corporate Plaza P.O. Box [To be provided by written notice from Landlord] Atlanta, GA 30384-0566

or by wire transfer as follows:

NationsBank, N.A. (South) ABA Number 061-000-052
Account Number [To be provided by written notice from Landlord]

or in such other manner as Landlord may notify Tenant:

(1) Base Rent in monthly installments, without deduction or offset, in advance, the first monthly installment payable concurrently with the execution of this Lease and thereafter on or before the first day of each month of the Term in the amount set forth on the Schedule.

(2) Operating Cost Share Rent in an amount equal to the Tenant's Proportionate Share of the Operating Costs for the applicable fiscal year of the Lease, paid monthly in advance in an estimated amount. Definitions of Operating Costs and Tenant's Proportionate Share, and the method for billing and payment of Operating Cost Share Rent are set forth in Sections 2B, 2C and 2D.

(3) Tax Share Rent in an amount equal to the Tenant's Proportionate Share of the Taxes for the applicable fiscal year of this Lease, paid monthly in advance in an estimated amount. A definition of Taxes and the method for billing and payment of Tax Share Rent are set forth in Sections 2B, 2C and 2D.

(4) [Intentionally Omitted.]

(5) Additional Rent in the amount of all costs, expenses, liabilities, and amounts which Tenant is required to pay under this Lease, excluding Base Rent,

3

Operating Cost Share Rent and Tax Share Rent, but including any interest for late payment of any item of Rent.

(6) Rent as used in this Lease means Base Rent, Operating Cost Share Rent, Tax Share Rent and Additional Rent. Tenant's agreement to pay Rent is an independent covenant, with no right of setoff, deduction or counterclaim of any kind. All Rent shall be paid absolutely net to Landlord.

B. Payment of Operating Cost Share Rent and Tax Share Rent.

(1) Payment of Estimated Operating Cost Share Rent and Tax Share Rent. Landlord shall estimate the Operating Costs and Taxes of the Project by April 1 of each fiscal year, or as soon as reasonably possible thereafter. Landlord may revise these estimates whenever it obtains more accurate information, such as the final real estate tax assessment or tax rate for the Project.

Within ten (10) days after receiving the original or revised estimate from Landlord setting forth an estimate of Operating Costs for a particular fiscal year, Tenant shall pay Landlord one-twelfth (1/12th) of Tenant's Proportionate Share of the estimated Operating Costs, multiplied by the number of months that have elapsed in the applicable fiscal year to the date of such payment including the current month, minus payments previously made by Tenant for the months elapsed. On the first day of each month thereafter, Tenant shall pay Landlord one-twelfth (1/12th) of Tenant's Proportionate Share of this estimate, until a new estimate becomes applicable.

Within ten (10) days after receiving the original or revised estimate from Landlord setting forth an estimate of Taxes for a particular fiscal year, Tenant shall pay Landlord one-twelfth (1/12th) of Tenant's Proportionate Share of the estimated Taxes, multiplied by the number of months that have elapsed in the applicable fiscal year to the date of such payment including the current month, minus payments previously made by Tenant for the months elapsed. On the first day of each month thereafter, Tenant shall pay Landlord one-twelfth (1/12th) of Tenant's Proportionate Share of this estimate, until a new estimate becomes applicable.

(2) Correction of Operating Cost Share Rent. Landlord shall deliver to Tenant a report for the previous fiscal year (the "Operating Cost Report") by May 15 of each year, or as soon as reasonably possible thereafter, setting forth
(a) the actual Operating Costs incurred, (b) the amount of Operating Cost Share Rent due from Tenant, and (c) the amount of Operating Cost Share Rent paid by Tenant. Within twenty (20) days after such delivery, Tenant shall pay to Landlord the amount due minus the amount paid. If the amount paid exceeds the amount due, Landlord shall apply the excess to Tenant's payments of Operating Cost Share Rent next coming due.

4

(3) Correction of Tax Share Rent. Landlord shall deliver to Tenant a report for the previous fiscal year (the "Tax Report") by May 15 of each year, or as soon as reasonably possible thereafter, setting forth (a) the actual Taxes, (b) the amount of Tax Share Rent due from Tenant, and (c) the amount of Tax Share Rent paid by Tenant. Within twenty (20) days after such delivery, Tenant shall pay to Landlord the amount due from Tenant minus the amount paid by Tenant. If the amount paid exceeds the amount due, Landlord shall apply any excess as a credit against Tenant's payments of Tax Share Rent next coming due.

C. Definitions.

(1) Included Operating Costs. "Common Areas" means all areas and facilities outside the Building and within the exterior boundary line of the Project that are provided and designated by Landlord from time to time for the general non-exclusive use of Landlord, Tenant and other tenants of the Project and their respective employees, suppliers, shippers, customers and invitees, including, without limitation, parking areas, loading and unloading areas, trash areas, roadways, sidewalks, walkways, parkways, ramps, driveways, landscaped areas and decorative walls. "Operating Costs" means any expenses, costs and disbursements of any kind other than Taxes, paid or incurred by Landlord in connection with the management, maintenance, operation, insurance, repair and other related activities in connection with any part of the Project and of the personal property, fixtures, machinery, equipment, systems and apparatus used in connection therewith, including the cost of providing those services required to be furnished by Landlord under this Lease. Operating Costs shall also include the costs of any capital improvements which are intended to reduce Operating Costs or improve safety, and those made to keep the Project in compliance with governmental requirements applicable from time to time (collectively, "Included Capital Items"); provided, that the costs of any Included Capital Item shall be amortized by Landlord, together with an amount equal to interest at ten percent (10%) per annum, over the estimated useful life of such item and such amortized costs are only included in Operating Costs for that portion of the useful life of the Included Capital Item which falls within the Term.

If the Project is not fully occupied during any portion of any fiscal year, Landlord may adjust (an "Equitable Adjustment") Operating Costs for the Common Areas to equal what would have been incurred by Landlord had the Project been fully occupied. If the Building is not fully occupied during any portion of any fiscal year, Landlord may make an Equitable Adjustment to Operating Costs for the Building to what would have been incurred by Landlord had the Building been fully occupied. This Equitable Adjustment shall apply only to Operating Costs which are variable and therefore increase as occupancy of the Project or Building, as applicable, increases. Landlord may incorporate any such Equitable Adjustment in its estimates of Operating Costs.

If Landlord does not furnish any particular service whose cost would have constituted an Operating Cost to a tenant other than Tenant who has undertaken to

5

perform such service itself, Operating Costs shall be increased by the amount which Landlord would have incurred if it had furnished the service to such tenant.

(2) Excluded Operating Costs. Operating Costs shall not include:

(a) costs of alterations of tenant premises;

(b) costs of capital improvements other than Included Capital Items;

(c) interest and principal payments on mortgages or any other debt costs, or rental payments on any ground lease of the Project;

(d) real estate brokers' leasing commissions;

(e) legal fees, space planner fees and advertising expenses incurred with regard to leasing the Building or portions thereof;

(f) any cost or expenditure for which Landlord is reimbursed, by insurance proceeds or otherwise, except by Operating Cost Share Rent;

(g) the cost of any service furnished to any office tenant of the Project which Landlord does not make available to Tenant;

(h) depreciation (except on any Included Capital Items);

(i) franchise or income taxes imposed upon Landlord;

(j) costs of correcting defects in construction of the Building (as opposed to the cost of normal repair, maintenance and replacement expected with the construction materials and equipment installed in the Building in light of their specifications);

(k) legal and auditing fees which are for the benefit of Landlord such as collecting delinquent rents, preparing tax returns and other financial statements, and audits other than those incurred in connection with the preparation of reports required pursuant to Section 2B above;

(1) the wages of any employee for services not related directly to the management, maintenance, operation and repair of the Building; and

(m) fines, penalties and interest.

(3) Taxes. "Taxes" means any and all taxes, assessments and charges of any kind, general or special, ordinary or extraordinary, levied against the Project, which

6

Landlord shall pay or become obligated to pay in connection with the ownership, leasing, renting, management, use, occupancy, control or operation of the Project or of the personal property, fixtures, machinery, equipment, systems and apparatus used in connection therewith. Taxes shall include real estate taxes, personal property taxes, sewer rents, water rents, special or general assessments, transit taxes, ad valorem taxes, and any tax levied on the rents hereunder or the interest of Landlord under this Lease (the "Rent Tax"). Taxes shall also include all fees and other costs and expenses paid by Landlord in reviewing any tax and in seeking a refund or reduction of any Taxes, whether or not the Landlord is ultimately successful.

For any year, the amount to be included in Taxes (a) from taxes or assessments payable in installments, shall be the amount of the installments (with, any interest) due and payable during such year, and (b) from all other Taxes, shall at Landlord's election be the amount accrued, assessed, or otherwise imposed for such year or the amount due and payable in such year. Any refund or other adjustment to any Taxes by the taxing authority, shall apply during the year in which the adjustment is made.

Taxes shall not include any net income (except Rent Tax), capital, stock, succession, transfer, franchise, gift, estate or inheritance tax, except to the extent that such tax shall be imposed in lieu of any portion of Taxes.

(4) Lease Year. "Lease Year" means each consecutive twelve-month period beginning with the Commencement Date for the Phase A Premises, except that if the Commencement Date for the Phase A Premises is not the first day of a calendar month, then the first Lease Year shall be the period from the Commencement Date for the Phase A Premises through the final day of the twelve months after the first day of the following month, and each subsequent Lease Year shall be the twelve months following the prior Lease Year.

(5) Fiscal Year. "Fiscal Year" means the calendar year, except that the first fiscal year and the last fiscal year of the Term may be a partial calendar year.

D. Computation of Base Rent and Rent Adjustments.

(1) Prorations. If this Lease begins on a day other than the first day of a month, the Base Rent, Operating Cost Share Rent and Tax Share Rent shall be prorated for such partial month based on the actual number of days in such month. If this Lease begins on a day other than the first day, or ends on a day other than the last day, of the fiscal year, Operating Cost Share Rent and Tax Share Rent shall be prorated for the applicable fiscal year.

(2) Default Interest. Any sum due from Tenant to Landlord not paid when due shall bear interest from the date due until paid at the lesser of eighteen percent (18%) per annum or the maximum rate permitted by law.

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(3) Rent Adjustments. The square footage of the Premises and the Building set forth in the Schedule are conclusively deemed to be the actual square footage thereof, without regard to any subsequent remeasurement of the Premises or the Building. If any Operating Cost paid in one fiscal year relates to more than one fiscal year, Landlord may proportionately allocate such Operating Cost among the related fiscal years.

(4) Books and Records. Landlord shall maintain books and records reflecting the Operating Costs and Taxes in accordance with sound accounting and management practices. Tenant and its certified public accountant shall have the right to inspect Landlord's records at Landlord's office upon at least seventy-two (72) hours' prior notice during normal business hours during the ninety (90) days following the respective delivery of the Operating Cost Report or the Tax Report. The results of any such inspection shall be kept strictly confidential by Tenant and its agents, and Tenant and its certified public accountant must agree, in their contract for such services, to such confidentiality restrictions and shall specifically agree that the results shall not be made available to any other tenant of the Building. Unless Tenant sends to Landlord any written exception to either such report within said ninety (90) day period, such report shall be deemed final and accepted by Tenant. Tenant shall pay the amount shown on both reports in the manner prescribed in this Lease, whether or not Tenant takes any such written exception, without any prejudice to such exception. If Tenant makes a timely exception, Landlord shall cause its independent certified public accountant to issue a final and conclusive resolution of Tenant's exception. Tenant shall pay the cost of such certification unless Landlord's original determination of annual Operating Costs or Taxes overstated the amounts thereof by more than three percent (3%).

(5) Miscellaneous. So long as Tenant is in default of any obligation under this Lease, Tenant shall not be entitled to any refund of any amount from Landlord. If this Lease is terminated for any reason prior to the annual determination of Operating Cost Share Rent or Tax Share Rent, either party shall pay the full amount due to the other within fifteen (15) days after Landlord's notice to Tenant of the amount when it is determined. Landlord may commingle any payments made with respect to Operating Cost Share Rent or Tax Share Rent, without payment of interest.

3. PREPARATION AND CONDITION OF PREMISES; POSSESSION AND SURRENDER OF PREMISES.

A. Condition of Premises. Except to the extent of the Tenant Improvements item on the Schedule, Landlord is leasing the Premises to Tenant absolutely "as is", without any obligation to alter, remodel, improve, repair or decorate any part of the Premises. Landlord shall cause the Premises to be completed in accordance with the Tenant Improvement Agreement attached as Appendix C. Landlord expressly disclaims any warranty or representation, express or implied, with respect to the Project or any portion thereof, including, without limitation, any warranty or representation as to fitness, condition, the existence of any defect, patent or latent, merchantability, quality or durability; provided that Landlord shall assign to Tenant (or

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otherwise enforce at Landlord's election in its sole discretion upon Tenant's written request) any warranties received from any contractors and subcontractors relating to the Initial Improvements (as defined in Appendix c) and/or the Premises.

B. Tenant's Possession. Tenant's taking possession of any portion of the Premises shall be conclusive evidence that the portion of the Premises as to which Tenant so took possession was in good order, repair and condition. If Landlord authorizes Tenant to take possession of any part of the Premises prior to the Commencement Date for purposes of doing business, all terms of this Lease shall apply to such pre-Term possession, including Base Rent at the rate set forth for the First Lease Year in the Schedule prorated for any partial month.

C. Maintenance. Throughout the Term, Tenant shall maintain the Premises in good order, repair and condition, loss or damage caused by the elements, ordinary wear, and fire and other casualty excepted, and at the termination of this Lease, or Tenant's right to possession, Tenant shall return the Premises to Landlord in broom-clean, safe, neat and sanitary condition. To the extent Tenant fails to perform either obligation, Landlord may, but need not, restore the Premises to such condition and Tenant shall pay the cost thereof.

4. PROJECT SERVICES.

Landlord shall furnish services as follows:

A. Heating and Air Conditioning. During the normal business hours of 8:00 a.m. to 6:00 p.m., Monday through Friday (excluding holidays), and 8:00
a.m. to 12:00 noon on Saturday, Landlord shall furnish heating and air conditioning to provide a comfortable temperature, in Landlord's judgment, for normal business operations for buildings comparable to the Building, except to the extent Tenant installs equipment which adversely affects the temperature maintained by the air conditioning system. If Tenant installs such equipment, Landlord may install supplementary air conditioning units in the Premises, and Tenant shall pay to Landlord upon demand as Additional Rent the cost of installation, operation and maintenance thereof.

Landlord shall furnish heating and air conditioning after business hours if Tenant provides Landlord reasonable prior notice, and pays Landlord all then current charges for such additional heating or air conditioning.

B. Elevators. Landlord shall provide passenger elevator service during normal business hours to Tenant in common with Landlord and all other tenants. Landlord shall provide limited passenger service at other times, except in case of an emergency.

C. Electricity. Landlord shall provide sufficient electricity to operate normal office lighting and equipment. Tenant shall not install or operate in the Premises any electrically operated equipment or other machinery, other than business machines and equipment normally employed for general office use which do not require high electricity consumption for operation,

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without obtaining the prior written consent of Landlord. If any or all of Tenant's equipment requires electricity consumption in excess of that which is necessary to operate normal office equipment, such consumption (including consumption for computer or telephone rooms and special HVAC equipment) shall be submetered by Landlord at Tenant's expense, and Tenant shall reimburse Landlord as Additional Rent for the cost of its submetered consumption based upon Landlord's average cost of electricity. Such additional rent shall be in addition to Tenant's obligations pursuant to Section 2A(2) to pay its Proportionate Share of Operating Costs.

D. Water. Landlord shall furnish hot and cold tap water for drinking and toilet purposes. Tenant shall pay Landlord for water furnished for any other purpose as Additional Rent at rates fixed by Landlord. Tenant shall not permit water to be wasted.

E. Janitorial Service. Landlord shall furnish janitorial services as generally provided to other tenants in the Project, but not fewer janitorial services than provided on Appendix F.

F. Interruption of Services. If any of the Building equipment or machinery ceases to function properly for any cause Landlord shall use reasonable diligence to repair the same promptly. Landlord's inability to furnish, to any extent, the Project services set forth in this Section 4, or any cessation thereof resulting from any causes, including, without limitation, any entry for repairs pursuant to this Lease, and any renovation, redecoration or rehabilitation of any area of the Building shall not render Landlord liable for damages to either person or property or for interruption or loss to Tenant's business, nor be construed as an eviction of Tenant, nor work an abatement of any portion of rent, nor relieve Tenant from fulfillment of any covenant or agreement hereof. However, in the event that an interruption of the Project services set forth in this Section 4 is within Landlord's reasonable control and such interruption causes the Premises to be untenantable for a period of at least six (6) consecutive business days, monthly Rent shall be abated proportionately.

G. Parking. During the Term, Tenant and its employees shall be entitled to use within the Project's parking area (excluding, however, those areas thereof designated by Landlord from time to time for the exclusive use of certain occupants of the Project or for no parking) an aggregate of 4 parking stalls per 1,000 gross square feet of space in the Premises then occupied by Tenant. During the initial Term, Tenant shall be entitled to use such parking stalls at no additional rental, and during the Renewal Term (as defined in
Section 31) Tenant shall pay Landlord the parking rent determined by Landlord as provided in Section 31 for the use of such parking stalls. Landlord reserves the right to designate reserved parking stalls for other occupants of the Project over any part of the Project's parking area; provided that any such reserved parking stalls shall not be the stalls closest to the Premises.

H. Tenant's Computer Room. Notwithstanding anything to the contrary set forth in this Lease (including, without limitation, this Section 4), Landlord shall have no obligation to provide janitorial service, or any other service for which Landlord requires access, to Tenant's computer room, nor shall Landlord have any obligations under this Lease (including, without limitation, maintenance or repair obligations) with respect to Tenant's computer room unless and

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until Tenant provides Landlord with the access thereto required by Landlord to perform such services or satisfy such obligations. Without limiting the foregoing, if Landlord determines in its sole discretion that a suspected fire or flood or other emergency in the Building requires Landlord to gain access to Tenant's computer room, Landlord may forcibly enter. Landlord shall make a reasonable effort to contact Tenant to secure access, but Landlord shall have no obligation to contact Tenant. In such event, Landlord shall have no liability whatsoever to Tenant, and Tenant shall pay all expenses in repairing any damage to such computer room.

5. ALTERATIONS AND REPAIRS.

A. Landlord's Consent and Conditions.

Tenant shall not make any improvements or alterations to the Premises (the "Work") without in each instance submitting plans and specifications for the Work to Landlord and obtaining Landlord's prior written consent unless (a) the cost thereof is less than $500, (b) such Work does not impact the base structural components or systems of the Building, (c) such Work will not impact any other tenant's premises, and (d) such Work is not visible from outside the Premises. Tenant shall pay Landlord's standard charge for review of the plans and all other items submitted by Tenant. Landlord will be deemed to be acting reasonably in withholding its consent for any Work which (a) impacts the base structural components or systems of the Building, (b) impacts any other tenant's premises, or (c) is visible from outside the Premises.

Tenant shall reimburse Landlord for actual costs incurred for review of the plans and all other items submitted by Tenant. Tenant shall pay for the cost of all Work. All Work shall become the property of Landlord upon its installation, except for Tenant's trade fixtures and for items which Landlord requires Tenant to remove at Tenant's cost at the termination of the Lease pursuant to Section 3E.

The following requirements shall apply to all Work:

(1) Prior to commencement, Tenant shall furnish to Landlord building permits, certificates of insurance satisfactory to Landlord (including, without limitation, certificates evidencing the insurance Tenant, its contractors and subcontractors are required to maintain under Section 8(C)), and, at Landlord's request, security for payment of all costs.

(2) Tenant shall perform all Work so as to maintain peace and harmony among other contractors serving the Project and shall avoid interference with other work to be performed or services to be rendered in the Project.

(3) The Work shall be performed in a good and workmanlike manner, meeting the standard for construction and quality of materials in the Building, and shall comply with all insurance requirements and all applicable governmental laws, ordinances and regulations ("Governmental Requirements").

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(4) Tenant shall perform all Work so as to minimize or prevent disruption to other tenants, and Tenant shall comply with all reasonable requests of Landlord in response to complaints from other tenants.

(5) Tenant shall perform all Work in compliance with Landlord's "Policies, Rules and Procedures for Construction Projects" in effect at the time the Work is performed.

(6) Tenant shall permit Landlord to supervise all Work. If an only if Landlord's employees or contractors perform the Work, Landlord may charge a supervisory fee not to exceed five percent (5%) of labor, material, and all other costs of the Work.

(7) Upon completion, Tenant shall furnish Landlord with as-built plans and specifications, and receipted bills covering all labor and materials, and all other close-out documentation required in Landlord's "Policies, Rules and Procedures for Construction Projects" and, if Tenant or Tenant's employees or contractors perform the Work, contractor's affidavits and full and final statutory waivers of liens.

B. Damage to Systems. If any part of the mechanical, electrical or other systems in the Premises or Common Areas shall be damaged, Tenant shall promptly notify Landlord, and Landlord shall repair such damage. Landlord may also at any reasonable time make any repairs or alterations which Landlord deems necessary for the safety or protection of the Project, or which Landlord is required to make by any court or pursuant to any Governmental Requirement. Tenant shall at its expense make all other repairs necessary to keep the Premises, and Tenant's fixtures and personal property, in good order, condition and repair; to the extent Tenant fails to do so, Landlord may make such repairs itself. The cost of any repairs made by Landlord on account of Tenant's default, or on account of the mis-use or neglect by Tenant or its invitees, contractors or agents anywhere in the Project, shall become Additional Rent payable by Tenant on demand.

C. No Liens. Tenant has no authority to cause or permit any lien or encumbrance of any kind to affect Landlord's interest in the Project; any such lien or encumbrance shall attach to Tenant's interest only. If any mechanic's lien shall be filed or claim of lien made for work or materials furnished to Tenant, then Tenant shall at its expense within ten (10) days thereafter either discharge or contest the lien or claim. If Tenant contests the lien or claim, then Tenant shall (i) within such ten (10) day period, provide Landlord adequate security for the lien or claim, (ii) contest the lien or claim in good faith by appropriate proceedings that operate to stay its enforcement, and (iii) pay promptly any final adverse judgment entered in any such proceeding. If Tenant does not comply with these requirements, Landlord may discharge the lien or claim, and the amount paid, as well as attorney's fees and other expenses incurred by Landlord, shall become Additional Rent payable by Tenant on demand. Nothing contained in this Lease shall constitute any consent by Landlord to subject Landlord's estate to liability under any mechanics' or other lien law. Tenant shall give Landlord adequate opportunity, and

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Landlord shall have the right at all times, to post such notices of nonresponsibility as may be allowed under California law.

D. Ownership of Improvements. All Work as defined in this Section 5, partitions, hardware, equipment, machinery and all other improvements and all fixtures except trade fixtures, constructed in the Premises by either Landlord or Tenant, (i) shall become Landlord's property upon installation without compensation to Tenant, unless Landlord consents otherwise in writing, and (ii) shall at Landlord's option either (a) be surrendered to Landlord with the Premises at the termination of the Lease or of Tenant's right to possession, or
(b) removed in accordance with Subsection 5E below (unless Landlord at the time it gives its consent to the performance of such construction expressly waives in writing the right to require such removal.)

E. Removal at Termination. Upon the termination of this Lease or Tenant's right of possession Tenant shall remove from the Project its trade fixtures, furniture, moveable equipment and other personal property, any improvements which Landlord elects shall be removed by Tenant pursuant to
Section 5D, and any improvements to any portion of the Project other than the Premises. If Tenant does not timely remove such property, then Tenant shall be conclusively presumed to have, at Landlord's election (i) conveyed such property to Landlord without compensation or (ii) abandoned such property, and Landlord may dispose of or store any part thereof in any manner at Tenant's sole cost, without waiving Landlord's right to claim from Tenant all expenses arising out of Tenant's failure to remove the property, and without liability to Tenant or any other person. Landlord shall have no duty to be a bailee of any such personal property. If Landlord elects abandonment, Tenant shall pay to Landlord, upon demand, any expenses incurred for disposition. Tenant expressly releases Landlord of and from any and all claims and liability for damage to or destruction or loss of property left by Tenant upon the Premises at the expiration or other termination of this Lease and, to the extent permitted by then applicable law, Tenant shall protect, indemnify, defend and hold Landlord harmless from and against any and all claims and liability with respect thereto.

F. Landlord's Work. Landlord shall have the right at any time to change the arrangement and location of all entrances, passageways, doors, doorways, corridors, stairs, toilets and other public parts of the Project and, upon giving Tenant not less than ninety (90) days prior notice (except in the event such change is required by Governmental Requirements or court order, in which event Landlord shall provide Tenant with reasonable notice under such circumstances) to change any name, number or designation by which the Premises or the Project is commonly known.

6. USE OF PREMISES. Tenant shall use the Premises only for general office purposes. Tenant shall not allow any use of the Premises which will negatively affect the cost of coverage of Landlord's insurance on the Project. Tenant shall not allow any inflammable or explosive liquids or materials to be kept on the Premises. Tenant shall not allow any use of the Premises which would cause the value or utility of any part of the Premises to diminish or would interfere with any other Tenant or with the operation of the Project by Landlord. Tenant shall not cause or permit any nuisance or waste upon the Premises, or allow any offensive noise or

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odor in or around the Premises or in any way obstruct or interfere with the rights of other tenants or occupants of the Project.

Tenant acknowledges that the Americans With Disabilities Act of 1990
(as amended and as supplemented by further laws from time to time, the "ADA")
imposes certain requirements upon the owners, lessees and operators of commercial facilities and places of public accommodation, including, without limitation, prohibitions on discrimination against any individual on the basis of disability. Landlord shall be responsible as of the Commencement Date for the compliance of the Premises and Common Area with the ADA in effect as of the Commencement Date, assuming the use of the Premises for general office purposes and not as a place of public accommodation. Except for Landlord's obligations pursuant to this paragraph, and notwithstanding any other provision of this Lease, Tenant agrees, at Tenant's expense, to take all proper and necessary action to cause the Premises, any repairs, replacements, alterations and improvements thereto to be maintained, used and occupied in compliance with the ADA requirements, whether or not those requirements are based upon the Tenant's use of the Premises and, further, to otherwise assume all responsibility to ensure the Premises' continued compliance with all provisions of the ADA throughout the Term. Except for Landlord's obligations pursuant to this paragraph, Tenant shall, at its expense, make any alterations or modifications, with or without the Premises, to bring Tenant's use and occupancy of the Premises into compliance with the ADA. Except for Landlord's obligations pursuant to this paragraph, Tenant shall pay, as additional rent, its proportional share of expenses incurred by Landlord in bringing common areas of the Project into compliance with provisions of the ADA. The Premises shall not be used as a "place of public accommodation" under the ADA or similar laws, regulations, statutes and/or ordinances; provided, that if any governmental authority shall deem the Premises to be a "place of public accommodation" as a result of Tenant's use, Tenant shall either modify its use to cause such authority to rescind its designation or be responsible for any alterations, structural or otherwise, required to be made to the Project or the Premises under such laws.

7. GOVERNMENTAL REQUIREMENTS AND PROJECT RULES. Tenant shall comply with all Governmental Requirements applying to its use of the Premises. Tenant shall also comply with all reasonable rules established for the Project, including, without limitation, the parking area, from time to time by Landlord. The present rules and regulations are contained in Appendix B. Failure by another tenant to comply with the rules or failure by Landlord to enforce them shall not relieve Tenant of its obligation to comply with the rules or make Landlord responsible to Tenant in any way. Landlord shall use reasonable efforts to apply the rules and regulations uniformly with respect to Tenant and tenants in the Building under leases containing rules and regulations similar to this Lease. In the event of alterations and repairs performed by Tenant, Tenant shall comply with the provisions of Section 5 of this Lease and also Landlord's "Policies, Rules and Regulations for Construction Projects".

8. WAIVER OF CLAIMS; INDEMNIFICATION; INSURANCE.

A. Waiver of Claims. To the extent permitted by law, Tenant waives any claims it may have against Landlord or its officers, directors, employees or agents for business

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interruption or damage to property sustained by Tenant as the result of any act or omission of Landlord.

To the extent permitted by law, Landlord waives any claims it may have against Tenant or its officers, directors, employees or agents for loss of rents or damage to property sustained by Landlord as the result of any act or omission of Tenant.

B. Indemnification. Tenant shall indemnify, defend and hold harmless Landlord and its officers, directors, employees and agents against any claim by any third party for injury to any person or damage to or loss of any property occurring in the Project and arising from any act or omission or negligence of Tenant or any of Tenant's employees or agents. Tenant's obligations under this section shall survive the termination of this Lease.

Landlord shall indemnify, defend and hold harmless Tenant and its officers, directors, employees and agents against any claim by any third party for injury to any person or damage to or loss of any property occurring in the Project and arising from any act or omission or negligence of Landlord or any of Landlord's employees or agents. Landlord's obligations under this section shall survive the termination of this Lease.

C. Tenant's Insurance. Tenant shall maintain insurance as follows, with such other terms, coverages and insurers, as Landlord shall reasonably require from time to time:

(1) Commercial General Liability Insurance, with (a) Contractual Liability including the indemnification provisions contained in this Lease, (b) a severability of interest endorsement, (c) limits of not less than Two Million Dollars ($2,000,000) combined single limit per occurrence and not less than Two Million Dollars ($2,000,000) in the aggregate for bodily injury, sickness or death, and property damage, and umbrella coverage of not less than Five Million Dollars ($5,000,000).

(2) Property Insurance against "All Risks" of physical loss covering the replacement cost of all improvements, fixtures and personal property. Tenant waives all rights of subrogation, and Tenant's property insurance shall include a waiver of subrogation in favor of Landlord.

(3) Workers' compensation or similar insurance in form and amounts required by law, and Employer's Liability with not less than the following limits:

Each Accident               $500,000
Disease--Policy Limit       $500,000
Disease--Each Employee      $500,000

Such insurance shall contain a waiver of subrogation provision in favor of Landlord and its agents.

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Tenant's insurance shall be primary and not contributory to that carried by Landlord, its agents, or mortgagee. Landlord, and if any, Landlord's building manager or agent and ground lessor shall be named as additional insureds as respects to insurance required of the Tenant in Section 8C(l). The company or companies writing any insurance which Tenant is required to maintain under this Lease, as well as the form of such insurance, shall at all times be subject to Landlord's approval, which shall not be unreasonably withheld, and any such company shall be licensed to do business in the state in which the Project is located. Such insurance companies shall have a A.M. Best rating of A VI or better.

Tenant shall cause any contractor of Tenant performing work on the Premises to maintain insurance as follows, with such other terms, coverages and insurers, as Landlord shall reasonably require from time to time:

(1) Commercial General Liability Insurance. including contractor's liability coverage, contractual liability coverage, completed operations coverage, broad form property damage endorsement, and contractor's protective liability coverage, to afford protection with limits, for each occurrence, of not less than One Million Dollars ($1,000,000) with respect to personal injury, death or property damage.

(2) Workers' compensation or similar insurance in form and amounts required by law, and Employer's Liability with not less than the following limits:

Each Accident               $    500.000
Disease--Policy Limit       $    500.000
Disease--Each Employee      $    500.000

Such insurance shall contain a waiver of subrogation provision in favor of Landlord and its agents.

Tenant's contractor's insurance shall be primary and not contributory to that carried by Tenant, Landlord, their agents or mortgagees. Tenant and Landlord, and if any, Landlord's building manager or agent, mortgagee or ground lessor shall be named as additional insured on Tenant's contractor's insurance policies.

D. Insurance Certificates. Tenant shall deliver to Landlord certificates evidencing all required insurance no later than five (5) days prior to the Commencement Date and each renewal date. Each certificate will provide for thirty (30) days prior written notice of cancellation to Landlord and Tenant.

E. Landlord's Insurance. Landlord shall maintain "All-Risk" property insurance at replacement cost, including loss of rents, on the Building, and Commercial General Liability insurance policies covering the common areas of the Project, each with such terms, coverages and conditions as are normally carried by reasonably prudent owners of properties similar to the Project. With respect to property insurance, Landlord and Tenant mutually waive all rights of

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subrogation, and the respective "All-Risk" coverage property insurance policies carried by Landlord and Tenant shall contain enforceable waiver of subrogation endorsements.

9. FIRE AND OTHER CASUALTY.

A. Termination. If a fire or other casualty causes substantial damage to the Building or the Premises, Landlord shall engage a registered architect to certify within one (1) month of the casualty to both Landlord and Tenant the amount of time needed to restore the Building and the Premises to tenantability, using standard working methods. If the time needed exceeds twelve (12) months from the beginning of the restoration, or two (2) months therefrom if the restoration would begin during the last twelve (12) months of the Lease, then in the case of the Premises, either Landlord or Tenant may terminate this lease, and in the case of the Building, Landlord may terminate this Lease, by notice to the other party within ten (10) days after the notifying party's receipt of the architect's certificate. The termination shall be effective thirty (30) days from the date of the notice and Rent shall be paid by Tenant to that date, with an abatement for any portion of the space which has been untenantable after the casualty.

B. Restoration. If a casualty causes damage to the Building or the Premises but this Lease is not terminated for any reason, then subject to the rights of any mortgagees or ground lessors, Landlord shall obtain the applicable insurance proceeds and diligently restore the Building and the Premises subject to current Governmental Requirements. Tenant shall replace its damaged improvements, personal property and fixtures. Rent shall be abated on a per diem basis during the restoration for any portion of the Premises which is untenantable, except to the extent that Tenant's negligence caused the casualty.

10. EMINENT DOMAIN. If a part of the Project is taken by eminent domain or deed in lieu thereof which is so substantial that the Premises cannot reasonably be used by Tenant for the operation of its business, then either party may terminate this Lease effective as of the date of the taking. If any substantial portion of the Project is taken without affecting the Premises, then Landlord may terminate this Lease as of the date of such taking. Rent shall abate from the date of the taking in proportion to any part of the Premises taken. The entire award for a taking of any kind shall be paid to Landlord, and Tenant shall have no right to share in the award. All obligations accrued to the date of the taking shall be performed by each party.

11. RIGHTS RESERVED TO LANDLORD.

Landlord may exercise at any time any of the following rights respecting the operation of the Project without liability to the Tenant of any kind:

A. Name. To change the name or street address of the Building or the suite number(s) of the Premises upon not less than ninety (90) days prior notice to Tenant (except in the event such change is required by Governmental Requirements or court order, in which event Landlord shall provide Tenant with reasonable notice under such circumstances)

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B. Signs. To install, remove and maintain any signs on the exterior and in the interior of the Building, and to approve at its sole discretion, prior to installation, any of Tenant's signs in the Premises visible from the Common Areas or the exterior of the Building.

C. Window Treatments. To approve, at its discretion, prior to installation, any shades, blinds, ventilators or window treatments of any kind, as well as any lighting within the Premises that may be visible from the exterior of the Building or any interior Common Areas.

D. Keys. To retain and use at any time passkeys to enter the Premises or any door within the Premises. Tenant shall not alter or add any lock or bolt.

E. Access. To have access to inspect the Premises, and to perform its obligations, or make repairs, alterations, additions or improvements, as permitted by this Lease.

F. Preparation for Reoccupancy. To decorate, remodel, repair, alter or otherwise prepare the Premises for reoccupancy at any time after Tenant abandons the Premises, without relieving Tenant of any obligation to pay Rent.

G. Heavy Articles. To approve the weight, size, placement and time and manner of movement within the Building of any safe, central filing system or other heavy article of Tenant's property. Tenant shall move its property entirely at its own risk.

H. Show Premises. To show the Premises to prospective purchasers, tenants, brokers, lenders, investors, rating agencies or others at any reasonable time, provided that Landlord gives prior notice to Tenant and does not materially interfere with Tenant's use of the Premises.

I. Relocation of Tenant. If at any time Tenant does not occupy the entire building in which the Premises are located, to relocate the Tenant, upon thirty days' prior written notice, from all or part of the Premises (the "Old Premises") to another area in the Project (the "new premises"), provided that:

(1) the size of the new premises is at least equal to the size of the Old Premises;

(2) Landlord pays the cost of moving the Tenant and improving the new premises to the standard of the Old Premises. Tenant shall cooperate with Landlord in all reasonable ways to facilitate the move, including supervising the movement of files or fragile equipment, designating new locations for furniture, equipment and new telephone and electrical outlets, and determining the color of paint in the new premises.

J. Use of Lockbox. To designate a lockbox collection agent for collections of amounts due Landlord. In that case, the date of payment of Rent or other sums shall be the date of the agent's receipt of such payment or the date of actual collection if payment is made in the

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form of a negotiable instrument thereafter dishonored upon presentment. However, Landlord may reject any payment for all purposes as of the date of receipt or actual collection by mailing to Tenant within 21 days after such receipt or collection a check equal to the amount sent by Tenant.

K. Repairs and Alterations. To make repairs or alterations to the Project and in doing so transport any required material through the Premises, to close entrances, doors, corridors, elevators and other facilities in the Project, to open any ceiling in the Premises, or to temporarily suspend services or use of Common Areas in the Project; provided that Landlord shall not unreasonably interfere with Tenant's use of the Premises, except to the extent such interference is necessary for Landlord's compliance with its obligations under this Lease or any Governmental Requirements. Landlord may perform any such repairs or alterations during ordinary business hours, except that Tenant may require any Work in the Premises to be done after business hours if Tenant pays Landlord for overtime and any other expenses incurred. Landlord may do or permit any work on any nearby building, land, street, alley or way.

L. Landlord's Agents. If Tenant is in default under this Lease, possession of Tenant's funds or negotiation of Tenant's negotiable instrument by any of Landlord's agents shall not waive any breach by Tenant or any remedies of Landlord under this Lease.

M. Building Services. To install, use and maintain through the Premises, pipes, conduits, wires and ducts serving the Building, provided that such installation, use and maintenance does not unreasonably interfere with Tenant's use of the Premises.

N. Other Actions. To take any other action which Landlord deems reasonable in connection with the operation, maintenance or preservation of the Project.

12. TENANT'S DEFAULT.

Any of the following shall constitute a default by Tenant:

A. Rent Default. Tenant fails to pay any Rent when due or Tenant fails to deliver any increase in the Security Deposit as required by the provisions of
Section 20;

B. Assignment/Sublease or Hazardous Substances Default. Tenant defaults in its obligations under Section 17 Assignment and Sublease or Section 28 Hazardous Substances;

C. Other Performance Default. Tenant fails to perform any other obligation to Landlord under this Lease, and, in the case of only the first two
(2) such failures during the Term of this Lease, this failure continues for ten
(10) days after written notice from Landlord (provided, however, that any such notice shall be in lieu of, and not in addition to, any notice required under
Section 1161 et seq. of the California Code of Civil Procedure), except that if Tenant begins to cure its failure within the ten (10) day period but cannot

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reasonably complete its cure within such period, then, so long as Tenant continues to diligently attempt to cure its failure, the ten (10) day period shall be extended to sixty (60) days, or such lesser period as is reasonably necessary to complete the cure;

D. Credit Default. One of the following credit defaults occurs:

(1) Tenant commences any proceeding under any law relating to bankruptcy, insolvency, reorganization or relief of debts, or seeks appointment of a receiver, trustee, custodian or other similar official for the Tenant or for any substantial part of its property, or any such proceeding is commenced against Tenant and either remains undismissed for a period of thirty days or results in the entry of an order for relief against Tenant which is not fully stayed within seven days after entry;

(2) Tenant (i) becomes insolvent or bankrupt, (ii) does not generally pay its debts as they become due and fails to cure the same within thirty (30) days, or (iii) admits in writing its inability to pay its debts and fails to cure or rescind the same within thirty (30) days, or (iv) makes a general assignment for the benefit of creditors;

(3) Any third party obtains a levy or attachment under process of law against Tenant's leasehold interest.

E. Vacation or Abandonment Default. Tenant vacates or abandons the Premises.

13. LANDLORD REMEDIES.

A. Termination of Lease or Possession. If Tenant defaults, Landlord may elect by notice to Tenant either to terminate this Lease or to terminate Tenant's possession of the Premises without terminating this Lease. In either case, Tenant shall immediately vacate the Premises and deliver possession to Landlord, and Landlord may repossess the Premises and may, at Tenant's sole cost, remove any of Tenant's signs and any of its other property, without relinquishing its right to receive Rent or any other right against Tenant. Without limiting the generality of the foregoing, upon the termination of this Lease or the termination of Tenant's right of possession, it shall be lawful for the Landlord, without formal demand or notice of any kind, to re-enter the Premises by summary dispossession proceedings or any other action or proceeding authorized by law and to remove Tenant and all persons and property therefrom.

B. Lease Termination Damages. Except as otherwise provided in Section 13C, if Tenant abandons the Premises prior to the end of the term hereof, or if Tenant's right to possession is terminated by Landlord because of a default by Tenant under this Lease, this Lease shall terminate. Upon such termination, Landlord may recover from Tenant the following, as provided in Section 1951.2 of the California Civil Code: (i) the worth at the time of award of the unpaid Rent and other charges under this Lease that had been earned at

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the time of termination; (ii) the worth at the time of award of the amount by which the unpaid Rent and other charges under this Lease which would have been earned after termination until the time of award exceeds the amount of such rental loss that Tenant proves could have been reasonably avoided; (iii) the worth at the time of award of the amount by which the unpaid Rent and other charges under this Lease for the balance of the term of this Lease after the time of award exceeds the amount of such rental loss that Tenant proves could have been reasonably avoided; and (iv) any other amount necessary to compensate Landlord for all the detriment proximately caused by Tenant's failure to perform its obligations under this Lease or that in the ordinary course of things would be likely to result therefrom. As used herein, the following terms are defined:
(a) The "worth at the time of award" 'of the amounts referred to in Sections (i) and (ii) is computed by allowing interest at the lesser of 15% per annum or the maximum lawful rate. The "worth at the time of award" of the amount referred to in Section (iii) is computed by discounting such amount at the discount rate of the Federal Reserve Bank of San Francisco at the time of award plus 1 %.

C. Continuation of Lease. Even if Tenant has abandoned the Premises, this Lease shall continue in effect for so long as Landlord does not terminate Tenant's right to possession, and Landlord may enforce all its rights and remedies under this Lease, including the right to recover rent as it becomes due. This remedy is intended to be the remedy described in California Civil Code
Section 1951.4, and the following provision from such Civil Code Section is hereby repeated: "The Lessor has the remedy described in California Civil Code
Section 1951.4 (lessor may continue lease in effect after lessee's breach and abandonment and recover rent as it becomes due, if lessee has right to sublet or assign, subject only to reasonable limitations)." Any such payments due Landlord shall be made upon demand therefor from time to time and Tenant agrees that Landlord may file suit to recover any sums falling due from time to time. Notwithstanding any such reletting without termination, Landlord may at any time thereafter elect in writing to terminate this Lease for such previous breach.

D. Possession Termination Damages. If Landlord terminates Tenant's right to possession without terminating the Lease and Landlord takes possession of the Premises itself, Landlord may relet any part of the Premises for such Rent, for such time, and upon such terms as Landlord in its sole discretion shall determine, without any obligation to do so prior to renting other vacant areas in the Building. Any proceeds from reletting the Premises shall first be applied to the expenses of reletting, including redecoration, repair, alteration, advertising, brokerage, legal, and other reasonably necessary expenses. If the reletting proceeds after payment of expenses are insufficient to pay the full amount of Rent under this Lease, Tenant shall pay such deficiency to Landlord monthly upon demand as it becomes due. Any excess proceeds shall be retained by Landlord.

E. Landlord's Remedies Cumulative. All of Landlord's remedies under this Lease shall be in addition to all other remedies Landlord may have at law or in equity. Waiver by Landlord of any breach of any obligation by Tenant shall be effective only if it is in writing and shall not be deemed a waiver of any other breach, or any subsequent breach

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of the same obligation. Landlord's acceptance of payment by Tenant shall not constitute a waiver of any breach by Tenant, and if the acceptance occurs after Landlord's notice to Tenant, or termination of the Lease or of Tenant's right to possession, the acceptance shall not affect such notice or termination. Acceptance of payment by Landlord after commencement of a legal proceeding or final judgment shall not affect such proceeding or judgment. Landlord may advance such monies and take such other actions for Tenant's account as reasonably may be required to cure or mitigate any default by Tenant. Tenant shall immediately reimburse Landlord for any such advance, and such sums shall bear interest at the default interest rate until paid.

F. WAIVER OF TRIAL BY JURY. EACH PARTY WAIVES TRIAL BY JURY IN THE EVENT OF ANY LEGAL PROCEEDING BROUGHT BY THE OTHER IN CONNECTION WITH THIS LEASE. EACH PARTY SHALL BRING ANY ACTION AGAINST THE OTHER IN CONNECTION WITH THIS LEASE IN A FEDERAL OR STATE COURT LOCATED IN CALIFORNIA, CONSENTS TO THE JURISDICTION OF SUCH COURTS, AND WAIVES ANY RIGHT TO HAVE ANY PROCEEDING TRANSFERRED FROM SUCH COURTS ON THE GROUND OF IMPROPER VENUE OR INCONVENIENT FORUM.

G. Litigation Costs. Tenant shall pay Landlord's reasonable attorneys' fees and other costs in enforcing this Lease. Notwithstanding the foregoing, if Landlord or Tenant brings an action to enforce the terms of this Lease or declare rights hereunder, the prevailing party in such action shall be entitled to the payment of its attorneys' fees and costs from the other party.

H. Additional Phases. In addition to all of Landlord's other rights and remedies under this Lease, in the event of a default by Tenant under this Lease prior to the Phase B Commencement Date and/or Phase C Commencement Date, then at Landlord's election in its sole and absolute discretion, Tenant shall not be entitled to occupy, and this Lease shall not cover, any Phase(s) of the Premises as to which Tenant has not taken occupancy. Any such election by Landlord shall be evidenced only in a written notice from Landlord to Tenant and shall be effective only from and after the date of such notice, and unless and until Landlord delivers any such notice, this Lease shall continue in full force and effect as to the entire Premises. No such election by Landlord shall limit or affect Tenant's obligations or liability (a) with respect to any portion of the Premises other than the Phase(s) as to which Landlord has elected to terminate this Lease, as provided in this Section, or (b) with respect to the Phase(s) as to which Landlord has elected to terminate this Lease and occurring prior to the effective date of Landlord's election (including, without limitation, any obligation under Appendix C to pay for any "Initial Improvements" and/or "Change Orders" (each as defined in Appendix C) constructed or commenced prior to such effective date). On any such election by Landlord (i) any of Tenant's rights under Sections 31 and 32 of this Lease shall be concurrently terminated, and
(ii) Landlord shall prepare and deliver to Tenant, and Tenant shall within five
(5) business days execute and deliver to Landlord, an amendment to this Lease reflecting the Phase(s) as to which this Lease has been terminated and proportionately

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adjusting the Base Rent, number of parking spaces allocated to Tenant and Tenant's Proportionate Share to reflect such termination and amending any other provision of this Lease as reasonably necessary, as determined by Landlord, to address such termination.

14. SURRENDER. Upon termination of this Lease or Tenant's right to possession, Tenant shall return the Premises to Landlord in good order and condition, ordinary wear and casualty damage excepted. If Landlord requires Tenant to remove any alterations, then Tenant shall remove the alterations in a good and workmanlike manner and restore the Premises to its condition prior to their installation.

15. HOLDOVER. If Tenant retains possession of any part of the Premises after the Term, Tenant shall become a month-to-month tenant for the entire Premises upon all of the terms of this Lease as might be applicable to such month-to-month tenancy, except that Tenant shall pay all of Base Rent, Operating Cost Share Rent and Tax Share Rent at 150% of the rate in effect immediately prior to such holdover, computed on a monthly basis for each full or partial month Tenant remains in possession. Tenant shall also pay Landlord all of Landlord's direct and consequential damages. No acceptance of Rent or other payments by Landlord under these holdover provisions shall operate as a waiver of Landlord's right to regain possession or any other of Landlord's remedies.

16. SUBORDINATION TO GROUND LEASES AND MORTGAGES.

A. Subordination. This Lease shall be subordinate to any present or future ground lease or mortgage respecting the Project, and any amendments to such ground lease or mortgage, at the election of the ground lessor or mortgagee as the case may be, effected by notice to Tenant in the manner provided in this Lease. The subordination shall be effective upon such notice, but at the request of Landlord or ground lessor or mortgagee, Tenant shall within ten (10) days of the request, execute and deliver to the requesting party any reasonable documents provided to evidence the subordination.

B. Termination of Ground Lease or Foreclosure of Mortgage. If any ground lease is terminated or mortgage foreclosed or deed in lieu of foreclosure given and the around lessor, mortgagee, or purchaser at a foreclosure sale shall thereby become the owner of the Project, Tenant shall attorn to such ground lessor or mortgagee or purchaser without any deduction or setoff by Tenant, and this Lease shall continue in effect as a direct lease between Tenant and such ground lessor, mortgagee or purchaser. The ground lessor or mortgagee or purchaser shall be liable as Landlord only during the time such ground lessor or mortgagee or purchaser is the owner of the Project. At the request of Landlord, ground lessor or mortgagee, Tenant shall execute and deliver within ten (10) days of the request any document furnished by the requesting party to evidence Tenant's agreement to attorn.

C. Security Deposit. Any ground lessor or mortgagee shall be responsible for the return of any security deposit by Tenant only to the extent the security deposit is received by such ground lessor or Mortgagee.

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D. Notice and Right to Cure. The Project is subject to any ground lease and mortgage identified with name and address of ground lessor or mortgagee in Appendix D to this Lease (as the same may be amended from time to time by written notice to Tenant). Tenant agrees to send by registered or certified mail to any ground lessor or mortgagee identified either in such Appendix or in any later notice from Landlord to Tenant a copy of any notice of default sent by Tenant to Landlord. If Landlord fails to cure such-default within the required time period under this Lease, but ground lessor or mortgagee begins to cure within ten (10) days after such period and proceeds diligently to complete such cure, then ground lessor or mortgagee shall have such additional time as is necessary to complete such cure, including any time necessary to obtain possession if possession is necessary to cure, and Tenant shall not begin to enforce its remedies so long as the cure is being diligently pursued.

E. Definitions. As used in this Section 16, "mortgage" shall include "trust deed" and "mortgagee" shall include "trustee", "mortgagee" shall include the mortgagee of any ground lessee, and "ground lessor", "mortgagee", and "purchaser at a foreclosure sale" shall include, in each case, all of its successors and assigns, however remote.

17. ASSIGNMENT AND SUBLEASE.

A. In General. Tenant shall not, without the prior consent of Landlord in each case, (i) make or allow any assignment or transfer, by operation of law or otherwise, of any part of Tenant's interest in this Lease, (ii) grant or allow any lien or encumbrance, by operation of law or otherwise, upon any part of Tenant's interest in this Lease, (iii) sublet any part of the Premises, or
(iv) permit anyone other than Tenant and its employees to occupy any part of the Premises. Tenant shall remain primarily liable for all of its obligations under this Lease, notwithstanding any assignment or transfer. No consent granted by Landlord shall be deemed to be a consent to any subsequent assignment or transfer, lien or encumbrance, sublease or occupancy. Tenant shall pay all of Landlord's attorneys' fees and other expenses incurred in connection with any consent requested by Tenant or in reviewing any proposed assignment or subletting. Any assignment or transfer, grant of lien or encumbrance, or sublease or occupancy without Landlord's prior written consent shall be void. If Tenant shall assign this Lease or sublet the Premises in its entirety any rights of Tenant to renew this Lease, extend the Term to lease additional space in the Project shall be extinguished thereby and will not be transferred to the assignee or subtenant, all such rights being personal to the Tenant named herein.

B. Landlord's Consent. Landlord will not unreasonably withhold its consent to any proposed assignment or subletting. It shall be reasonable for Landlord to withhold its consent to any assignment or sublease if (i) Tenant is in default under this Lease, (ii) the proposed assignee or sublessee is a tenant in the Project or an affiliate of such a tenant or a party that Landlord has identified as a prospective tenant in the Project, (iii) the financial responsibility, nature of business, and character of the proposed assignee or subtenant are not all reasonably satisfactory to Landlord, (iv) in the reasonable judgment of Landlord the

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purpose for which the assignee or subtenant intends to use the Premises (or a portion thereof) is not in keeping with Landlord's standards for the Building or are in violation of the terms of this Lease or any other leases in the Project,
(v) the proposed assignee or subtenant is a government entity, or (vi) the proposed assignment is for less than the entire Premises or for less than the remaining Term of the Lease. The foregoing shall not exclude any other reasonable basis for Landlord to withhold its consent.

C. Procedure. Tenant shall notify Landlord of any proposed assignment or sublease at least thirty (30) days prior to its proposed effective date. The notice shall include the name and address of the proposed assignee or subtenant, its corporate affiliates in the case of a corporation and its partners in a case of a partnership, an execution copy of the proposed assignment or sublease, and sufficient information to permit Landlord to determine the financial responsibility and character of the proposed assignee or subtenant. As a condition to any effective assignment of this Lease, the assignee shall execute and deliver in form satisfactory to Landlord at least fifteen (15) days prior to the effective date of the assignment, an assumption of all of the obligations of Tenant under this Lease. As a condition to any effective sublease, subtenant shall execute and deliver in form satisfactory to Landlord at least fifteen (15) days prior to the effective date of the sublease, an agreement to comply with all of Tenant's obligations under this Lease, and at Landlord's option, an agreement (except for the economic obligations which subtenant will undertake directly to Tenant) to attorn to Landlord under the terms of the sublease in the event this Lease terminates before the sublease expires.

D. Change of Management or Ownership. Any transfer of the direct or indirect power to affect the management or policies of Tenant or direct or indirect change in 25% or more in the aggregate of the ownership interest in Tenant shall constitute an assignment of this Lease.

E. Excess Payments. If Tenant shall assign this Lease or sublet any part of the Premises for consideration in excess of the pro-rata portion of Rent applicable to the space subject to the assignment or sublet, then Tenant shall pay to Landlord as Additional Rent 50% of any such excess immediately upon receipt.

F. Recapture. Except in the event of assignment or subletting to an affiliate (as hereinafter defined) of Tenant, Landlord may, by giving written notice to Tenant within thirty (30) days after receipt of Tenant's notice of assignment or subletting, terminate this Lease with respect to the space described in Tenant's notice, as of the effective date of the proposed assignment or sublease and all obligations under this Lease as to such space shall expire except as to any obligations that expressly survive any termination of this Lease. Tenant's notice of assignment or subletting for the purposes of this Section 17(F) may be given when Tenant notifies Landlord of Tenant's good faith intent to assign this Lease or sublet a specific portion of Premises and may be given before Tenant has identified a specific proposed assignee or sublessee.

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18. CONVEYANCE BY LANDLORD. If Landlord shall at any time transfer its interest in the Project or this Lease, Landlord shall be released of any obligations occurring after such transfer, except the obligation to return to Tenant any security deposit not delivered to its transferee, and Tenant shall look solely to Landlord's successors for performance of such obligations. Subject to the provisions of Section 16, this Lease shall not be affected by any such transfer.

19. ESTOPPEL CERTIFICATE. Each party shall, within ten (10) days of receiving a request from the other party, execute, acknowledge in recordable form, and deliver to the other party or its designee a certificate stating, subject to a specific statement of any applicable exceptions, that the Lease as amended to date is in full force and effect, that the Tenant is paying Rent and other charges on a current basis, and that to the best of the knowledge of the certifying party, the other party has committed no uncured defaults and has no offsets or claims. The certifying party may also be required to state the date of commencement of payment of Rent, the Commencement Date, the Termination Date, the Base Rent, the current Operating Cost Share Rent and Tax Share Rent estimates, the status of any improvements required to be completed by Landlord, the amount of any security deposit, and such other matters as may be reasonable requested. Failure to deliver such statement within the time required shall be conclusive evidence against the non-certifying party that this Lease, with any amendments identified by the requesting party, is in full force and effect, that there are no uncured defaults by the requesting party, that not more than one month's Rent has been paid in advance, that the non-certifying party has not paid any security deposit, and that the non-certifying, party has no claims or offsets against the requesting party.

20. SECURITY DEPOSIT. Tenant shall deposit with Landlord on the date of this Lease, security for the performance of all of its obligations in the amount set forth on the Schedule (the "Initial Security Deposit"). The Initial Security Deposit has been calculated by multiplying the number of gross rentable square feet in the Phase A Premises times four times the Security Deposit Multiplier. As used herein, "Security Deposit Multiplier" means from time to time the aggregate of the monthly Base Rent per gross rentable square foot then in effect under this Lease plus the month Operating Cost Share Rent and Tax Share Rent due under this Lease on a gross rentable square foot basis; with such Security Deposit Multiplier changing as and when such amounts change. For the purposes of determining the Initial Security Deposit, the Security Deposit Multiplier has been estimated to be $1.90 ($1.35 plus an estimated $0.55 for such Operating Cost Share Rent and Tax Share Rent). Tenant acknowledges and agrees that the foregoing estimate of Operating Cost Share Rent and Tax Share Rent has been made solely for the parties' ease in calculating the Initial Security Deposit and such estimate shall not limit or affect any of the provisions of this Lease, including, without limitation, the provisions of this Lease regarding the payment of Operating Cost Share Rent and Tax Share Rent and the provisions of this Section 20.

The Security Deposit shall be increased upon the Phase B Commencement Date, the Phase C Commencement Date, and any increase from time to time in the Security Deposit

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Multiplier, and concurrently therewith Tenant shall deliver to Landlord, in immediately available funds, the amount necessary to increase the Security Deposit then held by Landlord to an amount equal to the number of gross rentable square feet then in the Premises multiplied by four multiplied by the then applicable Security Deposit Multiplier, as the same may be reduced as provided in the next paragraph.

So long as no default by Tenant and no event which with the giving of notice or the passage of time would constitute a default by Tenant, exists at the time of the applicable reduction, the amount of the Security Deposit then held by Landlord may be reduced as follows: (a) at the end of the first Lease Year, the Security Deposit may be reduced by an amount equal to the gross rentable square feet then in the Premises multiplied by the Security Deposit Multiplier; provided that the reduction otherwise applicable at the end of the first Lease Year may instead occur at the end of Tenant's 1999 fiscal year (and there shall be no reduction under this clause (a) at the end of the first Lease Year) if Tenant's audited financial statements show Tenant's revenues for the 1999 fiscal year to be not less than $25,000,000, Tenant's net income for the 1999 fiscal year to be not less than $1,000,000 and Tenant's shareholder's equity at the end of the 1999 fiscal year to be not less than $1,000,000; (b) at the end of the second Lease Year, the Security Deposit may be reduced by an amount equal to the gross rentable square feet then in the Premises multiplied by the Security Deposit Multiplier; provided that the reduction otherwise applicable at the end of the second Lease Year may instead occur at the end of Tenant's 2000 fiscal year (and there shall be no reduction under this clause (b) at the end of the second Lease Year) if Tenant's audited financial statements show Tenant's revenues for the 2000 fiscal year to be not less than $30,000,000, Tenant's net income for the 2000 fiscal year to be not less than $1,200,000 and Tenant's shareholder's equity at the end of the 2000 fiscal year to be not less than $1,200,000; (c) at the end of the third Lease Year, the Security Deposit may be reduced by an amount equal to the gross rentable square feet then in the Premises multiplied by the Security Deposit Multiplier; provided that the reduction otherwise applicable at the end of the third Lease Year may instead occur at the end of Tenant's 2001 fiscal year (and there shall be no reduction under this clause (c) at the end of the third Lease Year) if Tenant's audited financial statements show Tenant's revenues for the 2001 fiscal year to be not less than $36,000,000, Tenant's net income for the 2001 fiscal year to be not less than $1,440,000, and Tenant's shareholder's equity at the end of the 2001 fiscal year to be not less than $1,440,000; and (d) at any time that Tenant's stock is publicly traded on a nationally recognized stock exchange, the Security Deposit may be reduced to an amount equal to the gross rentable square feet then in the Premises multiplied by the Security Deposit Multiplier (and if at any time thereafter, Tenant's stock ceases to be so publicly traded, the Security Deposit shall be increased by Tenant to the amount that would otherwise be required by this Section 20). Any reduction in the Security Deposit shall be held by Landlord and applied to the next payment(s) of Rent due under this Lease. Notwithstanding anything to the contrary set forth herein, the Security Deposit held by Landlord shall not be reduced below an amount equal to the gross rentable square feet then in the Premises multiplied by the Security Deposit Multiplier and if any reduction contemplated by this paragraph would reduce the Security Deposit below such amount, such reduction shall be of no force and effect. If

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Tenant desires a reduction in the Security Deposit based on Tenant's revenues, shareholder's equity and net income as provided herein, before such reduction in the Security Deposit Tenant shall deliver to Landlord Tenant's financial statements for the applicable fiscal year, prepared in accordance with generally accepted accounting principles consistently applied, and audited by an independent certified public accountant. The provisions of this paragraph allowing for the reduction of the Security Deposit are applicable only if and when Zland, Inc. is the Tenant hereunder (and if at any time Zland, Inc. is not the Tenant hereunder there shall be no such reduction of the Security Deposit).

If Tenant defaults under this Lease, Landlord may use any part of the Security Deposit to make any defaulted payment, to pay for Landlord's cure of any defaulted obligation, or to compensate Landlord for any loss or damage resulting from any default. To the extent any portion of the deposit is used, Tenant shall within five (5) days after demand from Landlord restore the deposit to its full amount. Landlord may keep the Security Deposit in its general funds and shall not be required to pay interest to Tenant on the deposit amount. If Tenant shall perform all of its obligations under this Lease and return the Premises to Landlord at the end of the Term, Landlord shall return all of the remaining Security Deposit to Tenant not later than thirty
(30) days after the delivery of possession of the Premises to Landlord. The Security Deposit shall not serve as an advance payment of Rent or a measure of Landlord's damages for any default under this Lease. If the Basic Rent shall, from time to time, increase during the term of this Lease (as extended from time to time), Tenant shall, upon Landlord's election, deposit with Landlord additional money as a Security Deposit so that the total amount of Security Deposit held by Landlord shall at all times bear the same proportion to the then current Basic Rent as the initial Security Deposit bears to the initial Basic Rent set forth in the Schedule.

Tenant waives the provisions of California Civil Code Section 1950.7, and all other provisions of law now in force or that become in force after the date of execution of this Lease, that provide that Landlord may claim from a security deposit only those sums reasonably necessary to remedy any defaults in the payment of Rent, to repair damage caused by Tenant, or to clean the Premises. Landlord and Tenant agree that Landlord may, in addition, claim those sums reasonably necessary to compensate Landlord for any other foreseeable or unforseeable loss or damage caused by the act or omission of Tenant or Tenant's officers, agents, employees, independent contractors, or invitees.

If Landlord transfers its interest in the Project or this Lease, Landlord shall either (a) transfer the portion of the Security Deposit then held by Landlord to its transferee or (b) return to Tenant the portion of the Security Deposit then held by Landlord and remaining after the deductions permitted herein. Upon such transfer to such transferee or the return of the Security Deposit to Tenant, Landlord shall have no further obligation with respect to the Security Deposit, and Tenant's right to the return of the Security Deposit shall apply solely against Landlord's transferee.

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21. FORCE MAJEURE. Landlord shall not be in default under this Lease to the extent Landlord is unable to perform any of its obligations on account of any strike or labor problem, energy shortage, governmental pre-emption or prescription, flood, earthquake, national emergency, or any other cause of any kind beyond the reasonable control of Landlord ("Force Majeure"). Force Majeure shall include, without limitation, any failure of, or delay by, the appropriate governmental authorities to issue any permits or grant any approvals. Without limiting the foregoing, any failure of any of the applicable governmental authorities to issue all necessary building permits for the Initial Improvements within thirty (30) days after the initial application shall constitute Force Majeure. In the event of Force Majeure resulting from strike or labor problem, Landlord shall use reasonable efforts to find alternate providers at a comparable cost, subject to any Governmental Requirements and/or labor agreements.

22. TENANT'S PERSONAL PROPERTY AND FIXTURES. Tenant hereby grants to Landlord all of its personal property and fixtures now or hereafter located within the Premises as security for performance of all of Tenant's obligations under this Lease. Tenant may replace such personal property and fixtures with items of equal or better quality, but shall not otherwise remove them from the Premises without the consent of Landlord until all of the obligations of Tenant under this Lease have been performed. This Lease constitutes a security agreement creating a security interest in such property in favor of Landlord, subject only to the liens of existing creditors, and Landlord may at any time file this Lease as a financing statement under the Uniform Commercial Code of the state in which the Project is located. Landlord shall only exercise its rights with respect to the security interest granted by this Section 22 if Tenant's personal property or fixtures remain in the Premises or Project after the expiration or earlier termination of this Lease.

23. NOTICES. All notices, consents, approvals and similar communications to be given by one party to the other under this Lease (including, without limitation, any notice required by law to be given by Landlord to Tenant as a condition to the filing of an action alleging an unlawful detainer of the Premises and any three (3) day notice under Section 1161(2) or (3) of the California Code of Civil Procedure), shall be given in writing, mailed or personally delivered as follows:

A. Landlord. To Landlord as follows:

CarrAmerica Realty Corporation 3611 South Harbor Boulevard, Suite 230 Santa Ana, California 92704 Attn: Market Officer

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with a copy to:

CarrAmerica Realty Corporation 1850 K Street, N.W., Suite 500 Washington, D.C. 20006
Attn: Lease Administration

or to such other person at such other address as Landlord may designate by notice to Tenant.

B. Tenant. To Tenant as follows:

Zland, Inc.




or to such other person at such other address as Tenant may designate by notice to Landlord.

Mailed notices shall be sent by United States certified or registered mail, or by a reputable national overnight courier service, postage prepaid. Mailed notices shall be deemed to have been given on the earlier of actual delivery or three (3) business days after posting in the United States mail in the case of registered certified mail, and one business day in the case of overnight courier.

24. QUIET POSSESSION. Subject to the provisions of Section 16, so long as Tenant shall perform all of its obligations under this Lease, Tenant shall enjoy peaceful and quiet possession of the Premises against any party claiming through the Landlord.

25. REAL ESTATE BROKER. Tenant represents to Landlord that Tenant has not dealt with any real estate broker with respect to this Lease except for any broker(s) listed in the Schedule, and no other broker is in any way entitled to any broker's fee or other payment in connection with this Lease. Tenant shall indemnify and defend Landlord against any claims by any other broker or third party for any payment of any kind in connection with this Lease.

26. MISCELLANEOUS.

A. Successors and Assigns. Subject to the limits on Tenant's assignment contained in Section 17, the provisions of this Lease shall be binding upon and inure to the benefit of all successors and assigns of Landlord and Tenant.

B. Date Payments Are Due. Except for payments to be made by Tenant under this Lease which are due upon demand, Tenant shall pay to Landlord any amount for which

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Landlord renders a statement of account within ten days of Tenant's receipt of Landlord's statement.

C. Meaning of "Landlord", "Re-Entry, "including" and "Affiliate". The term "Landlord" means only the owner of the Project and the lessor's interest in this Lease from time to time. The words "re-entry" and "re-enter" are not restricted to their technical legal meaning. The words "including" and similar words shall mean "without limitation." The word "affiliate" shall mean a person or entity controlling, controlled by or under common control with the applicable entity. "Control" shall mean the power directly or indirectly, by contract or otherwise, to direct the management and policies of the applicable entity.

D. Time of the Essence. Time is of the essence of each provision of this Lease.

E. No Option. This document shall not be effective for any purpose until it has been executed and delivered by both parties; execution and delivery by one party shall not create any option or other right in the other party.

F. Severability. The unenforceability of any provision of this Lease shall not affect any other provision.

G. Governing Law. This Lease shall be governed in all respects by the laws of the state in which the Project is located, without regard to the principles of conflicts of laws.

H. Lease Modification. Tenant agrees to modify this Lease in any way requested by a mortgagee which does not cause increased expense to Tenant or otherwise materially adversely affect Tenant's interests under this Lease.

I. No Oral Modification. No modification of this Lease shall be effective unless it is a written modification signed by both parties.

J. Landlord's Right to Cure. If Landlord breaches any of its obligations under this Lease, Tenant shall notify Landlord in writing and shall take no action respecting such breach so long as Landlord immediately begins to cure the breach and diligently pursues such cure to its completion. Landlord may cure any default by Tenant; any expenses incurred shall become Additional Rent due from Tenant on demand by Landlord.

K. Captions. The captions used in this Lease shall have no effect on the construction of this Lease.

L. Authority. Landlord and Tenant each represents to the other that it has full power and authority to execute and perform this Lease.

M. Landlord's Enforcement of Remedies. Landlord may enforce any of its remedies under this Lease either in its own name or through an agent.

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N. Entire Agreement. This Lease, together with all Appendices, constitutes the entire agreement between the parties. All Appendices and Exhibits to this Lease are incorporated herein by this reference. No representations or agreements of any kind have been made by either party which are not contained in this Lease.

O. Landlord's Title. Landlord's title shall always be paramount to the interest of the Tenant, and nothing in this Lease shall empower Tenant to do anything which might in any way impair Landlord's title.

P. Light and Air Rights. Landlord does not grant in this Lease any rights to light and air in connection with Project. Landlord reserves to itself, the Land, the Building below the improved floor of each floor of the Premises, the Building above the ceiling of each floor of the Premises, the exterior of the Premises and the areas on the same floor outside the Premises, along with the areas within the Premises required for the installation and repair of utility lines and other items required to serve other tenants of the Building.

Q. Singular and Plural. Wherever appropriate in this Lease, a singular term shall be construed to mean the plural where necessary, and a plural term the singular. For example, if at any time two parties shall constitute Landlord or Tenant, then the relevant term shall refer to both parties together.

R. No Recording by Tenant. Tenant shall not record in any public records any memorandum or any portion of this Lease. Without limiting the foregoing, the provisions of this Section 26(R) shall not prohibit the disclosure by Tenant of the terms of this Lease to the extent required by law (including, without limitation, in connection with any initial public offering of Tenant's stock).

S. Exclusivity. Landlord does not grant to Tenant in this Lease any exclusive right except the right to occupy its Premises.

T. No Construction Against Drafting Party. The rule of construction that ambiguities are resolved against the drafting party shall not apply to this Lease.

U. Survival. All obligations of Landlord and Tenant under this Lease shall survive the termination of this Lease.

V. Rent Not Based on Income. No rent or other payment in respect of the Premises shall be based in any way upon net income or profits from the Premises. Tenant may not enter into or permit any sublease or license or other agreement in connection with the Premises which provides for a rental or other payment based on net income or profit.

W. Building Manager and Service Providers. Landlord may perform any of its obligations under this Lease through its employees or third parties hired by the Landlord.

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X. Late Charge and Interest on Late Payments. Without limiting the provisions of Section 12A, if Tenant fails to pay any installment of Rent or other charge to be paid by Tenant pursuant to this Lease within five (5) business days after the same becomes due and payable, then Tenant shall pay a late charge equal to the greater of five percent (5%) of the amount of such payment or $250. In addition, interest shall be paid by Tenant to Landlord on any late payments of Rent from the date due until paid at the rate provided in
Section 2D (2). Such late charge and interest shall constitute additional Rent due and payable by Tenant to Landlord upon the date of payment of the delinquent payment referenced above.

27. UNRELATED BUSINESS INCOME. If Landlord is advised by its counsel at any time that any part of the payments by Tenant to Landlord under this Lease may be characterized as unrelated business income under the United States Internal Revenue Code and its regulations, then Tenant shall enter into any amendment proposed by Landlord to avoid such income, so long as the amendment does not require Tenant to make more payments or accept fewer services from Landlord, than this Lease provides.

28. HAZARDOUS SUBSTANCES.

A. Tenant shall not cause or permit any Hazardous Substances to be brought upon, produced, stored, used, discharged or disposed of in or near the Project unless Landlord has consented to such storage or use in its sole discretion. If any lender or governmental agency shall require testing for Hazardous Substances in the Premises, Tenant shall pay for such testing.

B. "Hazardous Substances" means (a) any chemical, compound, material, mixture or substance that is now or hereafter defined or listed in, or otherwise classified pursuant to, any Environmental Laws as a "hazardous substance", "hazardous material", "hazardous waste", "extremely hazardous waste", "acutely hazardous waste", "radioactive waste", "infectious waste", "biohazardous waste", "toxic substance", "pollutant", "toxic pollutant", contaminant" as well as any formulation not mentioned herein intended to define, list, or classify substances by reason of deleterious properties such as ignitability, corrosivity, reactivity, carcinogenicity, toxicity, reproductive toxicity, "EP toxicity", or "TCLP toxicity"; (b) petroleum, natural gas, natural gas liquids, liquefied natural gas, synthetic gas usable for fuel (or mixtures of natural gas and such synthetic gas) and ash produced by a resource recovery facility utilizing a municipal solid waste stream, and drilling fluids, produced waters and other wastes associated with the exploration, development or production of crude oil, natural gas, or geothermal resources; (c) "hazardous substance" as defined in Section 25281(f) of the California Health and Safety Code; (d) "waste" as defined in Section 13050(d) of the California Water Code; (e) asbestos in any form; (f) urea formaldehyde foam insulation; (g) polychlorinated biphenyls (PCBs); (h) radon; and (i) any other chemical, material, or substance exposure to which is limited or regulated by any Governmental Agency because of its quantity, concentration, or physical or chemical characteristics, or which poses a significant present or potential hazard to human health or safety or to the environment if released into the workplace or the environment. "Hazardous Substances"

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shall not include ordinary office supplies and repair, maintenance and cleaning supplies maintained in reasonable and necessary quantities and used in accordance with all Environmental Laws. "Environmental Laws" means any and all present and future federal, state and local laws, ordinances, regulations, policies and any other requirements of any Governmental Agency relating to health, safety, the environment or to any Hazardous Substances, including without limitation, the Comprehensive Environmental Response, Compensation, and Liability Act of 1980 (CERCLA), the Resource Conservation Recovery Act (RCRA), the Hazardous Materials Transportation Act, the Toxic Substance Control Act, the Endangered Species Act, the Clean Water Act, the Occupational Safety and Health Act, the California Environmental Quality Act and the applicable provisions of the California Health and Safety Code, California Labor Code and the California Water Code, each as hereafter amended from time to time, and the present and future rules, regulations and guidance documents promulgated under any of the foregoing.

C. Without limiting Tenant's liability and obligations under Sections
28(D), (E), (F) and (G), the foregoing covenant set forth in Section 28(A) shall not extend to insignificant amounts of substances typically found or used in general office applications so long as (i) such substances are maintained only in such quantities as are reasonably necessary for Tenant's operations in the Premises, (ii) such substances are used strictly in accordance with the manufacturers' instructions therefor and all applicable Environmental Laws,
(iii) such substances are not disposed of in or about the Project in a manner which would constitute a release or discharge thereof, and (iv) all such substances are removed from the Project by Tenant upon the expiration or earlier termination of this Lease. Tenant shall, within thirty (30) days after demand therefor, provide to Landlord a written list identifying any Hazardous Materials then maintained by Tenant in the Building, the use of each such Hazardous Material so maintained by Tenant together with written certification by Tenant stating, in substance, that neither Tenant nor any person for whom Tenant is responsible has released or discharged any Hazardous Materials in or about the Project.

D. In order to obtain Landlord's consent under this Section 28 with respect to any Hazardous Material other than as specified in Section 28(C) above, Tenant shall first submit a detailed hazardous material management plan describing all relevant aspects of the same to Landlord for approval, which approval may be withheld by Landlord in its sole and absolute discretion. No approval by Landlord shall relieve Tenant of any obligation of Tenant pursuant to this Section 28, including all removal, clean-up and indemnification obligations. Tenant shall, within five (5) days after receipt thereof, furnish to Landlord copies of all notices or other communications received by Tenant with respect to any actual or alleged release or discharge of any Hazardous Material in or about the Premises or the Project and shall, whether or not Tenant receives any such notice or communication, notify Landlord in writing of any discharge or release of Hazardous Material by Tenant or anyone for whom Tenant is responsible in or about the Premises or the Project. In the event Tenant is required to maintain any hazardous materials license or permit in connection with any use conducted by Tenant or any equipment operated by Tenant in the Premises, copies of each such license or permit, each renewal thereof, and any communication relating to suspension, renewal or

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revocation thereof shall be furnished to Landlord within five (5) days after receipt thereof by Tenant. Compliance by Tenant with this Section 28(C) shall not relieve Tenant of any other obligation of Tenant pursuant to this Section 28.

E. Upon any violation of the foregoing covenants and in all events upon any expiration of the Term, Tenant shall be obligated, at Tenant's sole cost, to clean up and remove from the Project all Hazardous Materials introduced into the Project by Tenant or any third party for whom Tenant is responsible. Such clean-up and removal shall include all testing and investigation required by any governmental authorities having jurisdiction and preparation and implementation of any remedial action plan required by any governmental authorities having jurisdiction. All such clean-up and removal activities of Tenant shall, in each instance, be conducted to the satisfaction of Landlord and all governmental authorities having jurisdiction. Landlord's right of entry pursuant to Section 11 of this Lease shall include the right (but not the obligation) to enter and inspect the Premises for violations of Tenant's covenant herein and to supervise any of Tenant's clean-up and removal activities.

F. To the extent permitted by then applicable law, Tenant shall protect, indemnify, defend and hold harmless Landlord, the partners of any entity constituting Landlord and Landlord's partners, officers, employees, agents, lenders and attorneys from and against any and all claims, liabilities, losses, actions, costs and expenses (including attorneys' fees and costs of defense) incurred by such indemnified persons, or any of them, as the result of (i) the introduction into the Project by Tenant, its employees, agents, licensees, invitees, contractors or any other person or entity for whom Tenant is responsible of any Hazardous Material, (ii) the usage by Tenant or anyone for whom Tenant is responsible of Hazardous Materials in or about the Project, (iii) the discharge or release in or about the Project by Tenant or anyone for whom Tenant is responsible of any Hazardous Material, (iv) any injury to or death of persons or damage to or destruction of property resulting from the use by Tenant or anyone for whom Tenant is responsible of Hazardous Materials in or about the Project, and (v) any failure of Tenant or anyone for whom Tenant is responsible to observe the foregoing covenants. Payment shall not be a condition precedent to enforcement of the foregoing indemnification provision.

G. Upon any violation of any of the foregoing covenants, Landlord shall be entitled to exercise all remedies available to a landlord against the defaulting tenant, including but not limited to those set forth in Section 13 of this Lease. Without limiting the generality of the foregoing, Tenant expressly agrees that upon any such violation Landlord may, at its option (i) immediately terminate this Lease, or (ii) continue this Lease in effect until compliance by Tenant with its clean-up and removal covenant (notwithstanding the expiration of the term of this Lease). No action by Landlord hereunder shall impair the obligations of Tenant pursuant to this Section 28.

29. EXCULPATION. Landlord shall have no personal liability under this Lease; its liability shall be limited to its interest in the Project, and shall not extend to any other property or assets of the Landlord. In no event shall any officer, director, employee, agent,

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shareholder, partner, member or beneficiary of Landlord be personally liable for any of Landlord's obligations hereunder. Without limiting Landlord's recourse against Tenant, in no event shall any officer, director, employee, agent or shareholder of Tenant be personally liable for any of Tenant's obligations hereunder.

30. SIGNAGE. Subject to Landlord's reasonable prior written approval of the location, design, size, color, material, composition and plans and specifications therefor, Tenant may, at its sole cost and expense, construct and maintain a top sign on the Building (the "Building Sign") to the extent permitted by all Governmental Requirements. If Landlord grants its approval, Tenant shall erect the Building Sign in accordance with the approved plans and specifications, in a good and workmanlike manner, in accordance with all applicable Governmental Requirements, now in force or hereafter enacted, of any governmental entity or agency having jurisdiction over the Premises, and after Tenant has received all requisite approvals thereunder (all of which being referred to herein collectively as the "Sign Requirements"), and in a manner so as not to unreasonably interfere with the construction or use of the Building, Common Areas or other portions of the Project while such construction is taking place, and thereafter, Tenant shall maintain the Building Sign in a good, clean and safe condition and in accordance with the Sign Requirements, including all repairs and replacements thereto. Upon the expiration or earlier termination of the Lease Tenant shall, at its sole cost and expense, remove the Building Sign and repair all damage caused thereby and restore the applicable portion of the Building to its condition prior to the installation and removal of the Building Sign.

31. EXTENSION OPTION. Subject to Subsections B and C below, Tenant may at its option extend the Term of this Lease for the entire Premises for one period of five (5) years (the "Renewal Term") upon the same terms contained in this Lease, excluding the provisions of Section 32 and Appendix C of this Lease and except for the amount of Base Rent payable during the Renewal Term. Tenant shall have no additional extension option.

A. The Base Rent during the Renewal Term shall be the then prevailing market rate for a comparable term commencing on the first day of the Renewal Term for tenants of comparable size and creditworthiness for comparable space in the Building and other first class office buildings in the South Orange County area as reasonably determined by Landlord, including, without limitation, the then prevailing market rate as reasonably determined by Landlord for the parking stalls allocated to Tenant under the terms of this Lease.

B. To exercise its option, Tenant must deliver a binding (except as provided in Section 31(C)(ii) below) notice to Landlord not less than nine (9) months prior to the proposed commencement of the applicable Renewal Term. Thereafter, the Market Rate for the Renewal Term shall be calculated pursuant to Subsection C below and Landlord shall inform Tenant of the Market Rate. Such calculations shall be final and shall not be recalculated at the actual commencement of the Renewal Term. If Tenant fails to timely give its notice of exercise, Tenant will be deemed to have waived its option to extend.

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C. Market Rate shall be determined as follows:

(i) If Tenant provides Landlord with its binding notice of exercise pursuant to Subsection B above, then at some point between ten
(10) and eight (8) months prior to the commencement of the applicable Renewal Term (or, at Landlord's election, at an earlier point), Landlord shall calculate and inform Tenant of the Market Rate. If Tenant rejects the Market Rate as calculated by Landlord, Tenant shall inform Landlord of its rejection within ten (10) days after Tenant's receipt of Landlord's calculation, and Landlord and Tenant shall commence negotiations to agree upon the Market Rate. If Tenant fails to timely reject Landlord's calculation of the Market Rate it will be deemed to have accepted such calculation. If Landlord and Tenant are unable to reach agreement within twenty-one (21) days after Landlord's receipt of Tenant's notice of rejection, then the Market Rate shall be determined in accordance with (ii) below.

(ii) If Landlord and Tenant are unable to reach agreement on the Market Rate within said twenty-one (21) day period, then within seven
(7) days, Landlord and Tenant shall each simultaneously submit to the other in a sealed envelope its good faith estimate of the Market Rate. If the higher of such estimates is not more than one hundred five percent (105%) of the lower, then the Market Rate shall be the average of the two. Otherwise, the dispute shall be resolved by arbitration in accordance with (iii) and (iv) below; provided that Tenant may instead, by written notice to Landlord given within seven (7) days after the exchange of estimates, rescind its exercise of the extension option, in which event this Lease shall expire at the end of the initial Term set forth in the Schedule (and if Tenant fails to deliver such written recision notice with such seven (7) day period, Tenant's notice of the extension of the Term shall be binding and the Base Rent for the Renewal Term shall be determined by arbitration as provided below).

(iii) Within seven (7) days after the exchange of estimates, the parties shall select as an arbitrator an independent MAI appraiser with at least five (5) years of experience in appraising office space in the metropolitan area in which the Project is located (a "Qualified Appraiser"). If the parties cannot agree on a Qualified Appraiser, then within a second period of seven (7) days, each shall select a Qualified Appraiser and within ten (10) days thereafter the two appointed Qualified Appraisers shall select a third Qualified Appraiser and the third Qualified Appraiser shall be the sole arbitrator. If one party shall fail to select a Qualified Appraiser within the second seven (7) day period, then the Qualified Appraiser chosen by the other party shall be the sole arbitrator.

(iv) Within twenty-one (21) days after submission of the matter to the arbitrator, the arbitrator shall determine the Market Rate by choosing whichever of the estimates submitted by Landlord and Tenant the arbitrator judges to be more accurate. The arbitrator shall notify Landlord and Tenant of its decision, which shall

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be final and binding. If the arbitrator believes that expert advice would materially assist him, the arbitrator may retain one or more qualified persons to provide expert advice. The fees of the arbitrator and the expenses of the arbitration proceeding, including the fees of any expert witnesses retained by the arbitrator, shall be paid by the party whose estimate is not selected. Each party shall pay the fees of its respective counsel and the fees of any witness called by that party.

D. Tenant's option to extend this Lease is subject to the conditions that: (i) on the date that Tenant delivers its final binding notice exercising its option to extend, Tenant is not in default under this Lease after the expiration of any applicable notice and cure periods, and (ii) Tenant shall not have assigned this Lease, or sublet any portion of the Premises under a sublease which is in effect at any time during the final 12 months prior to the applicable Renewal Term.

32. RIGHT OF FIRST REFUSAL. Subject to Subsection B below, Landlord hereby grants to Tenant for the term set forth in this Section a right of first refusal for space in Building 2 (27071 Aliso Creek Road) of the Project (collectively, the "ROFR Space"), to be exercised in accordance with Subsection A below. Tenant's right of first refusal with respect to the ROFR Space shall be applicable only to Landlord's initial leasing of the ROFR Space; once any portion of the ROFR Space has been leased (whether to Tenant or any other party), Tenant shall have no further rights under this Section 32 with respect to such portion of the ROFR Space.

A. If Landlord desires to accept a bona fide offer to initially lease any of the ROFR Space during the term of the Tenant's rights under this Section, Landlord shall so notify Tenant ("Landlord's ROFR Notice") identifying the applicable ROFR Space (the "Subject ROFR Space") and the basic economic terms as elected by Landlord for such ROFR Space. Tenant shall notify Landlord within three (3) business days of receipt of Landlord's ROFR Notice whether it desires to lease the Subject ROFR Space on the terms set forth in Landlord's ROFR Notice. If Tenant does not notify Landlord within said 3 business day period that it will lease the Subject ROFR Space, Tenant shall be deemed to have refused the Subject ROFR Space. After any refusal, Landlord shall be free to lease such space to any party upon basic economic terms not materially less favorable to Landlord for a period of six (6) months (and if Landlord leases such space to any party upon basic economic terms not materially less favorable to Landlord within such six (6) month period, Tenant shall have no further right of first refusal for such Subject ROFR Space). If Landlord fails to so lease such Subject ROFR Space within such six (6) month period, or if Landlord desires to accept a bona fide offer for such Subject ROFR Space during such six (6) month period on basic economic terms materially less favorable to Landlord, Tenant shall again have a right of first refusal with respect to such Subject ROFR Space on the terms and conditions set forth in this Section 32. If Tenant exercises its right of first refusal with respect to the Subject ROFR Space, such space shall be added to the Premises for all purposes of this lease for the remaining Term of this Lease on (a) the terms specified in Landlord's ROFR Notice, and (b) the terms of this Lease to the extent that they do not conflict with the terms specified in

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Landlord's ROFR Notice, except that the terms of Landlord's ROFR Notice shall not apply during any Renewal Term, and instead, the terms of this Lease applying to the remainder of the Premises during the Renewal Term shall also apply to the Subject ROFR Space.

B. Tenant's right of first refusal is subject to the conditions that:
(i) on the date that Tenant delivers its notice exercising its right of first refusal, Tenant is not in default under this Lease after the expiration of any applicable notice and cure periods, and (ii) Tenant shall not have assigned the Lease, or sublet any portion of the Premises under a sublease which is in effect at any time during the period commencing with Tenant's delivery of its notice and ending on the date the ROFR Space is added to the Premises.

C. Promptly after Tenant's exercise of its right of first refusal, Landlord shall execute and deliver to Tenant an amendment to the Lease to reflect changes in the Premises, Base Rent, Tenant's Proportionate Share and any other appropriate terms changed by the addition of the ROFR Space. Within 15 days thereafter, Tenant shall execute and return the amendment.

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IN WITNESS WHEREOF, the parties hereto have executed this Lease.

LANDLORD:

CARRAMERICA REALTY CORPORATION,
a Maryland corporation

By: /s/ THOMAS A. CARR
   -------------------------------------
Print Name: Thomas A. Carr
           -----------------------------
Print Title: President & CEO
            ----------------------------

TENANT:

ZLAND, INC.,
a California corporation

By: JOHN W. VEENSTRA

Print Name: John W. Veenstra
Print Title: CEO

By:

Print Name:
Print Title:

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APPENDIX A
PLAN OF THE PREMISES
Attached.

APPENDIX A

Page 1 of 1

[DIAGRAM]


[DIAGRAM]


APPENDIX B

RULES AND REGULATIONS

1. Tenant shall not place anything, or allow anything to be placed near the glass of any window, door, partition or wall which may, in Landlord's judgment, appear unsightly from outside of the Project.

2. The Project directory shall be available to Tenant solely to display names and their location in the Project, which display shall be as directed by Landlord.

3. The sidewalks, halls, passages, exits, entrances, elevators and stairways shall not be obstructed by Tenant or used by Tenant for any purposes other than for ingress to and egress from the Premises. Tenant shall lend its full cooperation to keep such areas free from all obstruction and in a clean and sightly condition and shall move all supplies, furniture and equipment as soon as received directly to the Premises and move all such items and waste being taken from the Premises (other than waste customarily removed by employees of the Building) directly to the shipping platform at or about the time arranged for removal therefrom. The halls, passages, exits, entrances, elevators, stairways, balconies and roof are not for the use of the general public and Landlord shall, in all cases, retain the right to control and prevent access thereto by all persons whose presence in the judgment of Landlord, reasonably exercised, shall be prejudicial to the safety, character, reputation and interests of the Project. Neither Tenant nor any employee or invitee of Tenant shall go upon the roof of the Project.

4. The toilet rooms, urinals, wash bowls and other apparatuses shall not be used for any purposes other than that for which they were constructed, and no foreign substance of any kind whatsoever shall be thrown therein, and to the extent caused by Tenant or its employees or invitees, the expense of any breakage, stoppage or damage resulting from the violation of this rule shall be borne by Tenant.

5. Tenant shall not cause any unnecessary janitorial labor or services by reason of Tenant's carelessness or indifference in the preservation of good order and cleanliness.

6. Tenant shall not install or operate any refrigerating, heating or air conditioning apparatus, or carry on any mechanical business without the prior written consent of Landlord; use the Premises for housing, lodging or sleeping purposes; or permit preparation or warming of food in the Premises (warming of coffee and individual meals with employees and guests excepted). Tenant shall not occupy or use the Premises or permit the Premises to be occupied or used for any purpose, act or thing which is in violation of any Governmental Requirement or which may be dangerous to persons or property.

APPENDIX B

Page 1 of 5

7. Tenant shall not bring upon, use or keep in the Premises or the Project any kerosene, gasoline or inflammable or combustible fluid or material, or any other articles deemed hazardous to persons or property, or use any method of heating or air conditioning other than that supplied by Landlord.

8. Landlord shall have sole power to direct electricians as to where and how telephone and other wires are to be introduced. No boring or cutting for wires is to be allowed without the consent of Landlord. The location of telephones, call boxes and other office equipment affixed to the Premises shall be subject to the approval of Landlord.

9. No additional locks shall be placed upon any doors, windows or transoms in or to the Premises. Tenant shall not change existing locks or the mechanism thereof. Upon termination of the lease, Tenant shall deliver to Landlord all keys and passes for offices, rooms, parking lot and toilet rooms which shall have been furnished Tenant.

In the event of the loss of keys so furnished, Tenant shall pay Landlord therefor. Tenant shall not make, or cause to be made, any such keys and shall order all such keys solely from Landlord and shall pay Landlord for any keys in addition to the two sets of keys originally furnished by Landlord for each lock.

10. Tenant shall not install linoleum, tile, carpet or other floor covering so that the same shall be affixed to the floor of the Premises in any manner except as approved by Landlord.

11. No furniture, packages, supplies, equipment or merchandise will be received in the Project or carried up or down in the freight elevator, except between such hours and in such freight elevator as shall be designated by Landlord. Tenant shall not take or permit to be taken in or out of other entrances of the Building, or take or permit on other elevators, any item normally taken in or out through the trucking concourse or service doors or in or on freight elevators.

12. Tenant shall cause all doors to the Premises to be closed and securely locked and shall turn off all utilities, lights and machines before leaving the Project at the end of the day.

13. Without the prior written consent of Landlord, Tenant shall not use the name of the Project or any picture of the Project in connection with, or in promoting or advertising the business of, Tenant, except Tenant may use the address of the Project as the address of its business.

14. Tenant shall cooperate fully with Landlord to assure the most effective operation of the Premises' or the Project's heating and air conditioning, and shall refrain

APPENDIX B

Page 2 of 5

from attempting to adjust any controls, other than room thermostats installed for Tenant's use. Tenant shall keep corridor doors closed.

15. Tenant assumes full responsibility for protecting the Premises from theft, robbery and pilferage, which may arise from a cause other than Landlord's negligence, which includes keeping doors locked and other means of entry to the Premises closed and secured.

16. Peddlers, solicitors and beggars shall be reported to the office of the Project or as Landlord otherwise requests.

17. Tenant shall not advertise the business, profession or activities of Tenant conducted in the Project in any manner which violates the letter or spirit of any code of ethics adopted by any recognized association or organization pertaining to such business, profession or activities.

18. No bicycle or other vehicle and no animals or pets shall be allowed in the Premises, halls, freight docks, or any other parts of the Building except that blind persons may be accompanied by "seeing eye" dogs. Tenant shall not make or permit any noise, vibration or odor to emanate from the Premises, or do anything therein tending to create, or maintain, a nuisance, or do any act tending to injure the reputation of the Building.

19. Tenant acknowledges that Building security problems may occur which may require the employment of extreme security measures in the day-to-day operation of the Project.

Accordingly:

(a) Landlord may, at any time, or from time to time, or for regularly scheduled time periods, as deemed advisable by Landlord and/or its agents, in their sole discretion, require that persons entering or leaving the Project or the Property identify themselves to watchmen or other employees designated by Landlord, by registration, identification or otherwise.

(b) Tenant agrees that it and its employees will cooperate fully with Project employees in the implementation of any and all security procedures.

(c) Such security measures shall be the sole responsibility of Landlord, and Tenant shall have no liability for any action taken by Landlord in connection therewith, it being understood that Landlord is not required to provide any security procedures and shall have no liability for such security procedures or the lack thereof.

APPENDIX B

Page 3 of 5

20. Tenant shall not do or permit the manufacture, sale, purchase, use or gift of any fermented, intoxicating or alcoholic beverages without obtaining written consent of Landlord.

21. Tenant shall not disturb the quiet enjoyment of any other tenant.

22. Tenant shall not provide any janitorial services or cleaning without Landlord's written consent and then only subject to supervision of Landlord and at Tenant's sole responsibility and by janitor or cleaning contractor or employees at all times satisfactory to Landlord.

23. Landlord may retain a pass key to the Premises and be allowed admittance thereto at all times to enable its representatives to examine the Premises from time to time and to exhibit the same and Landlord may place and keep at any time signs advertising the Premises for Rent.

24. No equipment, mechanical ventilators, awnings, special shades or other forms of window covering shall be permitted either inside or outside the windows of the Premises without the prior written consent of Landlord, and then only at the expense and risk of Tenant, and they shall be of such shape, color, material, quality, design and make as may be approved by Landlord.

25. Tenant shall not during the term of this Lease canvas or solicit other tenants of the Building for any purpose.

26. Tenant shall not install or operate any phonograph, musical or sound-producing instrument or device, radio receiver or transmitter, TV receiver or transmitter, or similar device in the Building, nor install or operate any antenna, aerial, wires or other equipment inside or outside the Building, nor operate any electrical device from which may emanate electrical waves which may interfere with or impair radio or television broadcasting or reception from or in the Building or elsewhere, without in each instance the prior written approval of Landlord. The use thereof, if permitted, shall be subject to control by Landlord to the end that others shall not be disturbed.

27. Tenant shall promptly remove all rubbish and waste from the Premises.

28. Tenant shall not exhibit, sell or offer for sale, Rent or exchange in the Premises or at the Project any article, thing or service, except those ordinarily embraced within the use of the Premises specified in Section 6 of this Lease, without the prior written consent of Landlord.

29. Tenant shall list all furniture, equipment and similar articles Tenant desires to remove from the Premises or the Building and deliver a copy of such list to Landlord and

APPENDIX B

Page 4 of 5

procure a removal permit from the Office of the Building authorizing Building employees to permit such articles to be removed.

30. Tenant shall not overload any floors in the Premises or any public corridors or elevators in the Building.

31. Tenant shall not do any painting in the Premises, or mark, paint, cut or drill into, drive nails or screws into, or in any way deface any part of the Premises or the Building, outside or inside, without the prior written consent of Landlord.

32. Whenever Landlord's consent, approval or satisfaction is required under these Rules, then unless otherwise stated, any such consent, approval or satisfaction must be obtained in advance, such consent or approval may be granted or withheld in Landlord's sole discretion, and Landlord's satisfaction shall be determined in its sole judgment.

33. Tenant and its employees shall cooperate in all fire drills conducted by Landlord in the Building.

APPENDIX B

Page 5 of 5

APPENDIX C

TENANT IMPROVEMENT AGREEMENT

1. INITIAL IMPROVEMENTS. Landlord shall cause to be performed the improvements (the "Initial Improvements") in the Premises in accordance with plans and specifications approved by Tenant and Landlord (the "Plans"), which approvals shall not be unreasonably withheld. The Initial Improvements shall be performed at the Tenant's cost, subject to the Landlord's Contribution (hereinafter defined). The Initial Improvements shall include the installation of a separate meter for Tenant's computer room (the "Meter").

Landlord shall cause the Plans to be prepared, at Tenant's cost, by a registered professional architect and mechanical and electrical engineer(s), approved by the Landlord. Tenant shall within two (2) weeks after receipt of the Plans either provide reasonable and detailed written comments to such Plans or approve the same. Tenant shall be deemed to have approved such Plans if it does not timely provide comments on such Plans. If Landlord provides Tenant with revised Plans, Tenant shall within one week after receipt then either provide reasonable and detailed written comments to such revised Plans or approve such Plans. Tenant shall be deemed to have approved such revised Plans if Tenant does not timely provide comments on such Plans. Tenant hereby acknowledges and agrees that the Plans for the Initial Improvements must comply with all applicable Governmental Requirements, but that Landlord's preparation of any of the Plans (or any modifications or changes thereto) shall not impose upon Landlord or its agents or representatives any obligation with respect to the design of the Initial Improvements or the compliance of such Initial Improvements or the Plans with applicable Governmental Requirements.

Landlord, with consultation of Tenant, shall select a contractor to perform the construction of the Initial Improvements. Landlord shall use commercially reasonable efforts to cause the Initial improvements for each Phase of the Premises to be substantially completed, except for minor "Punch List" items, on or before the Estimated Commencement Date for such Phase of the Premises specified in the Schedule to the Lease, subject to Tenant Delay (as defined in Section 4 hereof) and Force Majeure.

Landlord, or an agent of Landlord, shall provide project management services in connection with the construction of the Initial Improvements and the Change Orders (hereinafter defined). Such project management services shall be performed, at Tenant's cost, for a fee of five percent (5%) of all costs related to the preparation of the Plans and the construction of the Initial Improvements and the Change Orders.

2. CHANGE ORDERS. If, prior to the Commencement Date, Tenant shall require improvements or changes (individually or collectively, "Change Orders") to any of the Premises in addition to, revision of or substitution for the Initial Improvements, Tenant shall deliver to Landlord for its approval plans and specifications for such Change Orders. If Landlord does not approve of the plans for Change Orders, Landlord shall advise Tenant of the revisions required. Tenant shall revise and redeliver the plans and specifications to Landlord within five (5) business days of Landlord's advice or Tenant shall be deemed to have abandoned its request for such Change Orders. Tenant shall pay for all preparations and revisions of plans and specifications, and the construction of all Change Orders, subject to Landlord's Contribution.

APPENDIX C

Page 1 of 4

3. LANDLORD'S CONTRIBUTION. Landlord shall contribute toward the costs incurred for the Initial Improvements and Change Orders for each Phase an amount up to the following amount for each Phase of the Premises ("Landlord's Contribution"):

                              Landlord's Contribution
Phase A                             $393,860

Phase B                             $203,700

Phase C                             $203,700

The costs of the Meter, up to a maximum of $500, shall be applied against Landlord's Contribution. Landlord has no obligation to pay for costs of the Initial Improvements or Change Orders for any Phase in excess of Landlord's Contribution for such Phase. If the cost of the Initial Improvements and/or Change Orders for any Phase exceeds the Landlord's Contribution for such Phase, Tenant shall pay such overage to Landlord prior to commencement of construction of the Initial Improvements and/or Change Orders for such Phase (and any unused Landlord's Contribution for any Phase cannot be used to offset the cost of the Initial Improvements and/or Change Orders for any other Phase).

4. COMMENCEMENT DATE DELAY. The Commencement Date for each Phase of the Premises shall be delayed beyond the Estimated Commencement Date for such Phase of the Premises until the Initial Improvements for such Phase of the Premises have been substantially completed (the "Completion Date"), except to the extent that the delay shall be caused by any one or more of the following (a "Tenant Delay"):

(a) Tenant's request for Change Orders whether or not any such Change Orders are actually performed; or

(b) Contractor's performance of any Change Orders; or

(c) Tenant's request for materials, finishes or installations requiring unusually long lead times; or

(d) Tenant's delay in reviewing, revising or approving plans and specifications beyond the periods set forth herein; or

(e) Tenant's delay in providing information critical to the normal progression of the project. Tenant shall provide such information as soon as reasonably possible, but in no event longer than one week after receipt of such request for information from the Landlord; or

(f) Tenant's delay in making payments to Landlord for costs of the Initial Improvements and/or Change Orders in excess of the Landlord's Contribution; or

APPENDIX C

Page 2 of 4

(g) Any other act or omission by Tenant, its agents, contractors or persons employed by any of such persons.

If the Commencement Date for any Phase of the Premises is delayed for any reason, then Landlord shall cause Landlord's Architect to certify the date on which the Initial Improvements would have been completed but for such Tenant Delay, or were in fact completed without any Tenant Delay.

Without limiting the foregoing regarding Tenant Delay, if Landlord has not substantially completed construction of the Initial Improvements for any Phase of the Premises on or before the date which is fifteen (15) days after Estimated Commencement Date for such Phase of the Premises (the "Outside Date") as a result of a Landlord Delay, then as Tenant's sole remedy for the delay, Tenant's obligation to pay Base Rent for the Phase of the Premises affected by such Landlord Delay (but not any other portion of the Premises) shall be abated after the Commencement Date for the Phase of the Premises so affected, for each day of Landlord Delay beyond the applicable Outside Date by an amount equal to $1.50 multiplied by the Rentable Area of the Phase of the Premises to which such Landlord Delay applies, divided by the number of days in the calendar month to which such abatement applies. Further, without limiting the foregoing regarding Tenant Delay, if Landlord has not substantially completed construction of the Initial Improvements for Phase A of the Premises on or before November 15, 1999 as a result of a Landlord Delay, than as Tenants' sole remedy for the delay, Tenant may, on or before November 30, 1999, elect to terminate this Lease as to the entire Premises by written notice to Landlord (in which event if Tenant timely delivers such notice, this Lease shall thereafter terminate, excluding any obligations which survive any termination and excluding any obligations to pay for work performed prior to the date of such termination). If Tenant fails to deliver notice of such termination on or before November 30, 1999, Tenant shall be deemed to have elected not to terminate this Lease and the provisions of the immediately preceding sentence shall be of no further force or effect. As used herein "Landlord Delay" means any action or omission by Landlord that actually delays the substantial completion of the Initial Improvements for the Phase A Premises, and shall not include Tenant Delay or any delay resulting from Force Majeure.

5. ACCESS BY TENANT PRIOR TO COMMENCEMENT OF TERM. Landlord at its discretion may permit Tenant and its agents to enter any portion of the Premises prior to the Commencement Date for such portion of the Premises to prepare the Premises for Tenant's use and occupancy. Any such permission shall constitute a license only, conditioned upon Tenant's:

(a) working in harmony with Landlord and Landlord's agents, contractors, workmen, mechanics and suppliers and with other tenants and occupants of the Building;

(b) obtaining in advance Landlord's approval of the contractors proposed to be used by Tenant and depositing with Landlord in advance of any work (i) security satisfactory to Landlord for the completion thereof, and (ii) the contractor's affidavit for the proposed work and the waivers of lien from the contractor and all subcontractors and suppliers of material; and

(c) furnishing Landlord with such insurance as Landlord may require against liabilities which may arise out of such entry.

APPENDIX C

Page 3 of 4

Landlord shall have the right to withdraw such license for any reason upon twenty-four (24) hours' written notice to Tenant. Landlord shall not be liable in any way for any injury, loss or damage which may occur to any of Tenant's property or installations in the Premises prior to the Commencement Date. Tenant shall protect, defend, indemnify and save harmless Landlord from all liabilities, costs, damages, fees and expenses arising out of the activities of Tenant or its agents, contractors, suppliers or workmen in the Premises or the Building. Any entry and occupation permitted under this Section shall be governed by Section 5 and all other terms of the Lease.

6. MISCELLANEOUS.

Tenant acknowledges and agrees that the construction of the Initial Improvements in the Phase B Premises and Phase C Premises shall continue after Tenant has taken occupancy of a portion of the Premises, and Tenant agrees that such construction shall not affect Tenant's obligations under this Lease or constitute an eviction of Tenant from the Premises. Terms used in this Appendix C shall have the meanings assigned to them in this Lease. The terms of this Appendix C are subject to the terms of this Lease.

APPENDIX C

Page 4 of 4

APPENDIX D
MORTGAGES CURRENTLY AFFECTING THE PROJECT

NONE

APPENDIX D

Page 1 of 1

APPENDIX E

COMMENCEMENT DATE CONFIRMATION

Landlord: CarrAmerica Realty Corporation, a Maryland corporation

Tenant: Zland, Inc., a California corporation

This Commencement Date Confirmation is made by Landlord and Tenant pursuant to that certain Lease dated as of __________ , 1999 (the "Lease") for certain premises known as ___________ in the building commonly known as Building 3 of the Pacific Corporate Plaza (the "Premises"). This Confirmation is made pursuant to Item 9 of the Schedule to the Lease.

1. Lease Commencement Date, Termination Date. Landlord and Tenant hereby agree that the Commencement Date for the Phase __ Premises is _______ , 1999. The Termination Date of the Lease is ________________ , ______ .

2. Acceptance of Premises. Tenant has inspected the Phase __ Premises and affirms that the Phase __ Premises is acceptable in all respects in its current "as is" condition.

3. Incorporation. This Confirmation is incorporated into the Lease, and forms an integral part thereof. This Confirmation shall be construed and interpreted in accordance with the terms of the Lease for all purposes.

TENANT:

ZLAND, INC.,
a California corporation

By: _________________________________
Name: _______________________________
Title: ______________________________

By: _________________________________
Name: _______________________________
Title: ______________________________

APPENDIX E

Page 1 of 2

LANDLORD:

CARRAMERICA REALTY CORPORATION,
a Maryland corporation

By:

Name:
Title:

APPENDIX E

Page 2 of 2

APPENDIX F
JANITORIAL SERVICES
Attached.

APPENDIX F


CURRENT JANITORIAL SPECIFICATIONS

A. ELEVATORS, LOBBIES AND CORRIDORS

1. NIGHTLY

a. Thoroughly wash all glass including low partitions and the corridor side of all windows and glass doors.

b. Spot clean all chrome bright work including door hardware, kick plates, hose cabinets, and visible hardware on the corridor side of tenant entry door.

c. Spot clean, sweep, and vacuum all lobby carpeting.

d. Empty and clean waste paper baskets and refuse receptacles.

e. Spot clean and dust directory board glass.

f. Stairwells will be walked nightly and policed as needed.

2. WEEKLY

a. Sweep all stairwells and landings.

3. MONTHLY

a. All carpeted floors will be spot cleaned as necessary. Each crew is equipped with a carpet brush and "Folex" the spotting agent. Any spots not removable by normal shampooing will be reported to you.

b. Dust all horizontal surfaces and ledges not attended to in nightly service. This includes corners and edges.

C. Sweep entryway.

B. OFFICE AREAS

1. NIGHTLY

a. Empty trash cans, clean thoroughly inside and out. Replace liners as needed.

b. Feather dust all desks, file cabinets, windowsills, chairs, tables, pictures, and telephones thoroughly. Glass top desks, tables are to be cleaned nightly with towels and glass cleaner and dried thoroughly.


c. Water fountains are to be cleaned, polished, sanitized and dried thoroughly.

d. Spot clean entrance and exit doors, including door frames and around switch plates and corner guards to remove fingerprints, soil, etc. This process applied to both sides of the doors.

e. All chairs and trash cans will be arranged in an orderly manner each night.

f. Dust mop and spot damp mop tile floors.

g. Vacuum all traffic areas.

2. WEEKLY

a. Spot clean glass partitions with glass cleaner and paper towels to eliminate fingermarks and smudges.

b. Spot clean all furniture, files, telephones and accessories, to remove streaks, stains, spills, and fingermarks.

3. MONTHLY

a. All carpeted floors will be edged with a small broom or other edging tool, paying particular attention to corners, behind doors, and around furniture.

b. Wipe with dust cloth all chair legs and rungs, and furniture legs and other areas of furniture and accessories not dusted during the regular dusting.

c. All hard-surfaced floors will be spray buffed with a electric rotary buffing machine as necessary. All wax marks will be removed from baseboards, doors, and frames.

d. All horizontal surfaces and ledges, such as picture frames that are beyond reach of normal dusting will be dusted using a dust cloth.

e. Dust tops of metal partitions, and metal shelf units.

f. Damp wipe telephone with disinfectant and dry thoroughly.

g. Thoroughly clean all drinking fountains.

4. QUARTERLY

a. All mini-blinds will be feather dusted.

b. All ceiling vents and return air conditioning vents will be dusted.


c. Strip and wax all vinyl flooring.

C. DATA PROCESSING AREAS

1. DAILY

a. Dust and spot damp mop all tile raised floor taking care to clean along all edges, under desks, trash cans, chairs, and vents.

b. Feather dust all desks, file cabinets, windowsills, chairs, tables, pictures, and telephones. (Detail of desk on request).

c. Damp wipe entrance and exit doors, including door frames, to remove fingermarks, soil, etc.

d. Vacuum all traffic areas.

e. Return all chairs and trash cans to their proper positions and take care to arrange them in an orderly and neat manner.

2. WEEKLY

a. Thoroughly clean the water fountains.

3. MONTHLY

a. Dust tops of metal partitions, metal shelf units.

b. Damp wipe telephones with disinfectant and dry thoroughly.

D. EXECUTIVE OFFICES (Designated by management)

1. DAILY

a. Dust all desks, file cabinets, windowsills, chairs, tables, pictures, telephones thoroughly. Glass top desks, tables are to be cleaned nightly with towels and glass cleaner and dried thoroughly.

b. Damp wipe entrance and exit doors, including door frames, to remove fingermarks, soil, etc.

c. Spot clean glass partitions with glass cleaner and paper towels to eliminate fingermarks, smudges, etc.

d. Remove fingerprints and smudges from wall switch plates as needed.


h. Thoroughly sweep and wet mop restrooms and foyer floors using a detergent disinfectant. Vacuum foyer floors if carpeted.

i. Entranceway doors are to be spot cleaned to eliminate fingerprints, smudges, etc., including door facings.

2. WEEKLY

a. Entrance doors are to cleaned with wet cloth and cleaning solution taking care to clean vents and door frames thoroughly.

3. MONTHLY

a. Wash all partitions with disinfectant and dry polish.

b. Machine scrub and refinish all tile floors as necessary.

4. QUARTERLY

a. Stainless hand plates, handles, and kick plates on entranceway doors are to be cleaned and dried thoroughly.

b. Spot wash all restroom walls with disinfectant taking care to clean all wall receptacles and dispensers and dry polish.

C. Clean all air conditioning and ceiling vents.

F. KITCHEN

1. NIGHTLY

a. Sweep and damp mop all hard floor areas.

b. Thoroughly vacuum all traffic areas.

C. Wipe all horizontal and vertical tile surfaces.

d. Wipe all tables.

e. Straighten chairs and tables back to desired seating arrangement.

f. Wipe front of microwave ovens, refrigerator, and vending machines.

g. Wash counters of food and coffee spills.

h. Rinse out coffee pots, empty grounds and wipe off machine.


2. MONTHLY

a. Vacuum all upholstered furniture.

G. DAYPORTER DUTIES

The Dayporter shall be trained and assigned to perform the following duties, and any additional duties as may be directed by the building manager. He will be available by pager.

1. Police all restrooms, to be checked a minimum of twice a day, morning and afternoon.

2. Check and fill toilet tissue, seat covers, and towel dispensers.

3. Keep entrance door glass, frames and lobby in a clean condition.

4. Dust handrails, stair stringers, and risers, wash as necessary.

5. Police and maintain elevator cabs. If carpeted, elevators are to be vacuumed, spots and surface litter removed as required.

6. Police exterior of building picking up trash and debris.

7. Make sure cafeteria and patio are kept in a clean condition, sweep and spot mop floors as needed and wipe tables.


FIRST AMENDMENT TO LEASE AGREEMENT

THIS FIRST AMENDMENT TO LEASE AGREEMENT ("Amendment") is dated as of July 21, 1999, between CARRAMERICA REALTY CORPORATION ("Landlord"), and ZLAND, Inc., a California corporation ("Tenant").

A. Landlord and Tenant entered into that certain Lease dated as of February 26, 1999 (the "Lease"), with respect to certain premises located at 27081 Aliso Creek Road, Aliso Viejo, California. Unless otherwise defined in this Amendment, initially-capitalized terms used herein shall have the meanings set forth in the Lease.

B. Landlord and Tenant desire to amend the Lease upon the terms and conditions set forth herein.

NOW THEREFORE, in consideration of the foregoing Recitals, the mutual covenants and agreements contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Landlord and Tenant agree, and amend the Lease, as follows:

1. The following is hereby added to the end of Section 3 of Appendix C to the Lease:

If the costs of the Initial Improvements and Change Orders are in excess of the Landlord's Contribution, and so long as Tenant is not in default under this Lease, Landlord will lend Tenant an amount not to exceed, with respect to each Phase, an amount equal to One Dollar per gross rentable square foot of space in such Phase (the "Improvement Allowance") solely for the payment of the costs of the Initial Improvements and Change Orders for such Phase. The Improvement Allowance shall be calculated on a Phase by Phase basis, and any unused Improvement Allowance for any Phase may not be reallocated to, or used for, any other Phase. The entire Improvement Allowance funded by Landlord, together with interest thereon at the rate set forth herein, shall be paid by Tenant to Landlord as part of the Base Rent. For the purposes of determining the Base Rent, the "TI Rent Component" per month shall mean an amount equal to the total Improvement Allowance funded by Landlord, together with interest on such amount at a rate of eleven percent (11%) per annum from the date of disbursement by Landlord until repaid by Tenant, amortized in equal monthly installments over the initial term of this Lease. Landlord and Tenant agree that all unpaid amounts of the Improvement Allowance constitute Base Rent under this Lease. Without limiting any of the foregoing provisions, at Landlord's request, Tenant shall within five (5) days after such request, duly execute and deliver to Landlord a promissory note, in form and substance satisfactory to Landlord, evidencing Tenant's obligation to repay the Improvement Allowance with interest thereon as provided herein (the "Improvement Note"). Tenant acknowledges and agrees that (a) Tenant's failure to deliver the Improvement Note to Landlord as provided herein, or (b) any breach of any of the terms of the Improvement Note, shall constitute a


material breach and default under this Lease. Tenant's failure to execute and deliver the Improvement Note to Landlord as provided herein shall not affect Tenant's obligation to repay the Improvement Allowance together with interest thereon as provided herein. The Improvement Note may be prepaid by Tenant at any time. Any unpaid Improvement Allowance, together with interest thereon as provided herein, shall be immediately due and payable upon any default by Tenant under this Lease. Tenant agrees to pay any and all of Landlord's attorneys' fees and costs relating to the enforcement of Landlord's rights under the Improvement Note or with respect to the repayment of the Improvement Allowance.

2. Section 11 of the Schedule to the Lease is hereby deleted and the following substituted therefor:

Base Rent shall be and mean the sum of the applicable Base Component set forth below plus the applicable TI Rent Component (as defined in Appendix C, as amended by this Amendment) for all of the Phases. The Base Component is as follows:

     Period                        Annual Base              Monthly Base
                                    Component                Component
------------------------------------------------------------------------
Lease Year 1; before Phase B
Commencement Date                  $319,026.60              $26,585.55

Lease Year 1; after Phase B
Commencement Date and before
Phase C Commencement Date          $484,023.60              $40,335.30

Lease Year 1; after Phase C
Commencement Date                  $649,004.40              $54,083.70

Lease Year 2                       $674,964.58              $56,247.05

Lease Year 3                       $701,963.16              $58,496.93

Lease Year 4                       $730,041.69              $60,836.81

Lease Year 5                       $759,243.36              $63,270.28

Remaining Initial Term after
Lease Year 5                       $789,613.09              $65,801.09

3. Appendix E to the Lease is hereby deleted and a new Appendix E, in the form of Appendix A attached hereto, substituted therefor.


4. Upon any determination of the TI Rent Component for any Phase the amount of the Security Deposit shall be recalculated taking into account the addition of such TI Rent Component to the Base Rent and Tenant shall, within five (5) days after written notice from Landlord, deliver to Landlord the amount necessary to cause the Security Deposit then held by Landlord to equal such recalculated amount.

5. Landlord and Tenant acknowledge that the Change Orders described in the April 13, 1999 letter from Landlord to Tenant were implemented by Landlord and Tenant and any contrary references in the Lease are hereby amended accordingly.

6. This Amendment shall be governed by, and construed and enforced in accordance with, the laws of the State of California.

7. This Amendment may be executed in any number of counterparts, each of which when so executed and delivered shall be deemed to be an original and all of which counterparts taken together shall constitute but one and the same instrument. Signature pages may be detached from the counterparts and attached to a single copy of this Amendment to physically form one document.

8. Tenant hereby acknowledges and reaffirms its obligations under the Lease, as such Lease has been amended by this Amendment, and agrees that any reference made in any other document to the Lease shall mean the Lease as amended pursuant to this Amendment. Except as expressly provided herein, the Lease remains unmodified and in full force and effect. Any breach by Tenant of this Amendment, including any exhibit hereto, shall constitute a breach and default by Tenant under the Lease.

9. Time is of the essence with respect to each provision of this Agreement.


IN WITNESS WHEREOF, Landlord and Tenant have caused this Amendment to be duly executed and delivered as of the date first above written.

TENANT:                            LANDLORD:

ZLAND, INC.,                       CARRAMERICA REALTY
a California corporation           CORPORATION,
                                   a Maryland corporation


By: /s/ R.C. Bjorkman              By: /s/ D. L. Merriman
    ---------------------              ---------------------
Name: R.C. Bjorkman                Name:  Dwight L. Merriman
Title: VP Finance                  Title: Managing Director

By:
   -----------------------
Name:
     ---------------------
Title:
      --------------------


APPENDIX A

COMMENCEMENT DATE CONFIRMATION

LANDLORD: CARRAMERICA REALTY CORPORATION, a Maryland corporation

TENANT: ZLAND, INC., a California Corporation

This Commencement Date Confirmation is made by Landlord and Tenant pursuant to that certain Lease dated as of February 26, 1999, as subsequently amended (as amended, the "Lease") for certain premises known as 27081 Aliso Creek Road, Aliso Viejo, California, in the building commonly known as Building 3 of the Pacific Corporate Plaza (the "Premises"). This Confirmation is made pursuant to Item 9 of the Schedule to the Lease.

1. Lease Commencement Date, Termination Date. Landlord and Tenant hereby agree that the Commencement Date for the Phase __ Premises is _________, 1999. The Termination Date of the Lease is __________, ______.

2. Base Rent. The monthly Base Rent for the initial Term is as follows:

                       Monthly           Monthly TI
                    Base Component      Rent Component      Monthly Base Rent
                    --------------      --------------      -----------------
Lease Year 1        $                   $                   $

Lease Year 2        $                   $                   $

Lease Year 3        $                   $                   $

Lease Year 4        $                   $                   $

Lease Year 5        $                   $                   $

Remaining Initial   $                   $                   $
  Term

The annual Base Rent for the initial Term is as follows:

                        Annual            Annual TI
                    Base Component      Rent Component      Annual Base Rent
                    --------------      --------------      ----------------
Lease Year 1        $                   $                   $

Lease Year 2        $                   $                   $

Lease Year 3        $                   $                   $

Lease Year 4        $                   $                   $

Lease Year 5        $                   $                   $

Remaining Initial   $                   $                   $
  Term


3. Acceptance of Premises. Tenant has inspected the Phase __ Premises and affirms that the Phase __ Premises is acceptable in all respects in its current "as is" condition.

4. Incorporation. This Confirmation is incorporated into the Lease, and forms an integral part thereof. This Confirmation shall be construed and interpreted in accordance with the terms of the Lease for all purposes.

TENANT:

ZLAND, INC.,
a California corporation

By:________________________________
Name: _____________________________
Title: ____________________________

By:________________________________
Name: _____________________________
Title: ____________________________

LANDLORD:

CARRAMERICA REALTY CORPORATION,
a Maryland corporation

By:________________________________
Name: _____________________________
Title: ____________________________


APPENDIX E

COMMENCEMENT DATE CONFIRMATION

Landlord: CarrAmerica Realty Corporation, a Maryland corporation

Tenant: Zland.com, Inc., a Delaware corporation

This Commencement Date Confirmation dated January 4, 2000, is made by Landlord and Tenant pursuant to that certain Lease dated as of February 26, 1999 (the "Lease"), for certain premises known as Phase C, consisting of 10,185 square feet, in the building commonly known as Building Three of Pacific Corporate Plaza, 27081 Aliso Creek Road, Aliso Viejo, California (the "Premises"). This Confirmation is made pursuant to Item 9 of the Schedule to the Lease.

1. Lease Commencement Date, Termination Date. Landlord and Tenant hereby agree that the Commencement Date for Phase C Premises is December 1, 1999. The Termination Date of the Lease is November 30, 2004.

2. Acceptance of Premises. Tenant has inspected the Phase C Premises and affirms that the Phase B Premises is acceptable in all respects in its current "as is" condition.

3. Incorporation. This Confirmation is incorporated into the Lease, and forms an integral part thereof. This Confirmation shall be construed and interpreted in accordance with the terms of the Lease for all purposes.

TENANT:
Zland.com, Inc., a Delaware corporation

By: /s/ Gregg Amber
    ---------------------------------------

Name: GREGG AMBER
      -------------------------------------

Title: Sr. VP & General Counsel
       ------------------------------------

LANDLORD:
CarrAmerica Realty Corporation, a Maryland
corporation

By: /s/ Phillip Matchett
    ---------------------------------------

Name: PHILLIP MATCHETT
      -------------------------------------

Title: V.P.
       ------------------------------------


APPENDIX E

COMMENCEMENT DATE CONFIRMATION

Landlord: CarrAmerica Realty Corporation, a Maryland corporation

Tenant: Zland.com, Inc., a Delaware corporation

This Commencement Date Confirmation is made by Landlord and Tenant pursuant to that certain Lease dated as of February 26, 1999 (the "Lease"), for certain premises known as Phase B, consisting of 10,185 square feet, in the building commonly known as Building Three of Pacific Corporate Plaza, 27081 Aliso Creek Road, Aliso Viejo, California (the "Premises"). This Conformation is made pursuant to Item 9 of the Schedule to the Lease.

1. Lease Commencement Date, Termination Date. Landlord and Tenant hereby agree that the Commencement Date for Phase B Premises is September 9, 1999. The Termination Date of the Lease is 5 Years After the Commencement Date of the Phase C Premises.

2. Acceptance of Premises. Tenant has inspected the Phase B Premises and affirms that the Phase B Premises is acceptable in all respects in its current "as is" condition.

3. Incorporation. This Confirmation is incorporated into the Lease, and forms an integral part thereof. This Confirmation shall be construed and interpreted in accordance with the terms of the Lease for all purposes.

TENANT:
Zland.com, Inc., a Delaware corporation

By: /s/ Gregg Amber
    -----------------------------------
Name:  GREGG AMBER
      ---------------------------------
Title: Sr VP & General Counsel
       --------------------------------

LANDLORD:
CarrAmerica Realty Corporation, a Maryland
corporation

By: /s/ PHILLIP MATCHETT
    -----------------------------------
Name: Phillip Matchett
      ---------------------------------
Title: V.P.
       --------------------------------


SECOND AMENDMENT TO LEASE AGREEMENT

THIS SECOND AMENDMENT TO LEASE AGREEMENT (this "SECOND AMENDMENT") is made as of this 11th day of January, 2000, by and between CARRAMERICA REALTY CORPORATION, a Maryland corporation ("LANDLORD") and ZLAND.COM, INC., a Delaware corporation ("TENANT").

WITNESSETH

A. Pursuant to that certain Lease dated February 26, 1999, by and between Landlord and Tenant (the "LEASE"), Tenant leased certain space (the "ORIGINAL PREMISES") in a building known as Pacific Corporate Plaza, located at 27081 Aliso Creek Road, Aliso Viejo, California. Pursuant to that certain First Amendment to Lease dated as of July 21, 1999, Landlord and Tenant amended the Lease. All capitalized terms in this Second Amendment shall have the same meanings as in the Lease, as amended by the First Amendment, unless another meaning is clearly indicated here.

B. Landlord and Tenant desire to amend the Lease to include 26,766 rentable square feet of space (the "ADDITIONAL PREMISES") in the building at 27071 Aliso Creek Road, Aliso Viejo, California (the "27071 BUILDING"), which space is more particularly identified on Exhibit A, which is attached to this Second Amendment.

C. Landlord and Tenant desire to amend the Lease further upon the terms and conditions set forth herein.

NOW, THEREFORE, in consideration of the foregoing Recitals, which are incorporated herein by this reference, the mutual promises and conditions contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, Landlord and Tenant hereby agree as follows:

1. Lease of Additional Premises. Landlord hereby leases to Tenant, and Tenant hereby leases from Landlord, the Additional Premises.

2. Term of Lease of Additional Premises. The Term of the Lease of the Additional Premises shall commence on the Effective Date (as defined herein), and shall terminate on the last day of the month which is 60 months after the month following the Effective Date of this Second Amendment. The "EFFECTIVE DATE" shall be March 1, 2000.

3. Rentable Square Feet of the Premises. As of the Effective Date, the Rentable Square Feet of the Original Premises and the Additional Premises is hereby agreed by the parties to be 66,829 rentable square feet.

4. Term of Lease of Original Premises. The Term of the Lease of the Original Premises shall be extended from December 01, 2004 to February 28, 2005 "Original Premises Extension Term" to be coterminous with the Additional Premises Term.

1

5. Tenant's Proportionate Share. The parties agree that as of the Effective Date, Tenant's Proportionate Share of the 27071 Building shall be 51.9%, and Tenant's Proportionate Share of the Project is amended and shall be 52.7%.

6. Security Deposit. The Security Deposit for the Original Premises is not changed by this Second Amendment. As of the Effective Date, to secure Tenant's obligations with respect to the Additional Premises. Tenant shall be required to provide a letter of credit from a bank reasonably acceptable to Landlord, which letter of credit shall be in favor of Landlord and in the amount of $300,000. On each anniversary of the Effective Date, the available credit under such letter of credit may be reduced by an additional $75,000, provided that Tenant has on hand cash or other liquid assets in such amount which is adequate, in Landlord's reasonable judgment, to meet all of Tenant's financial obligations during the Term. Notwithstanding the foregoing, except as otherwise provided herein, the available credit under the letter of credit shall at no time be less than the amount of one month's Base Rent on the Premises. Tenant shall have the right at any time to substitute cash for the letter of credit, provided that the amount of any cash Security Deposit shall be the same amount as the available credit under the letter of credit, but shall in no event be less than 110% of the amount of one month's Base Rent on the Additional Premises. In the event that Tenant makes a successful public offering of its capital stock, which stock is traded on a major stock exchange, then Tenant's obligation to maintain the letter of credit shall terminate, and Tenant shall deposit with Landlord in cash an amount equal to 110% of the amount of one month's Base Rent at that time on the Additional Premises. The Security Deposit for the Additional Premises is subject to the provisions of
Section 20 of the Lease, and Landlord may make one or more drafts on the letter of credit or use any substitute cash Security Deposit as set forth in Section 20 of the Lease.

7. Base Rent for the Additional Premises. Tenant agrees that Tenant's obligations with respect to payment of Base Rent, Operating Cost Share Rent, Tax Share Rent and Additional Rent on the Original Premises, as set forth in the Lease and the First Amendment, shall be unchanged and shall remain in full force and effect for the Term. As of the Effective Date, Tenant shall commence to pay Base Rent on the Additional Premises at the rate of $1.03 per rentable square foot multiplied by 26,766 rentable square feet. On the earlier to occur of (a) the date of Substantial Completion of the Tenant Improvements (as defined in Exhibit B hereto), or (b) September 1, 2000, Base Rent on the Additional Space shall be adjusted, and shall be $1.40 per rental square foot multiplied by 26.766 rentable square feet. On each anniversary of the Effective Date, Base Rent on the Additional Premises shall increased at the rate of $0.05 per rentable square foot for each rentable square foot of the Additional Premises.

8. Base Rent for the Original Premises during the "Original Premises Extension Term". During the three (3) month "Extension Term" for the Original Premises, Tenant shall pay a base rent of $1.60.

9. Operating Cost Share Rent, Tax Share Rent and Additional Rent. As of the Effective Date, Tenant shall pay monthly Tenant's Proportionate Share of Operating Cost Share Rent, Tax Share Rent and Additional Rent, as defined in the Lease, on the Additional Premises.

10. Signage. As of the Effective Date, Tenant shall have the right to have its name placed in the Directory of the Building, at no cost to Tenant. In addition, subject to Landlord's reasonable approval, Tenant shall have the right to install and maintain one "EYEBROW" sign on the

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Building, to the extent permitted by Governmental Requirements. Upon the expiration or earlier termination of the Lease, Tenant shall remove the Eyebrow sign and repair all damage caused thereby and restore the applicable portion of the Building to its condition prior to installation of the Eyebrow sign. Tenant shall also have the right, subject to Landlord's reasonable approval and to the extent permitted by Governmental Requirements, to install and maintain custom signs on the walls of the elevator lobby of the second floor of the Building, and on entrance doors to any suite on the second floor. All costs and expenses in connection with the installation, maintenance, or removal of any sign shall be Tenant's sole responsibility.

11. Confirmation of Other Obligations. All other obligations of Tenant and Landlord in respect of the Lease shall remain unchanged, and the parties hereby confirm those obligations.

12. Stipulation of No Event of Default. The parties stipulate that upon execution of this Second Amendment, there will be no existing and continuing event of default in the obligations of either party with respect to the Lease.

13. Ratification of Lease. Except as expressly modified herein, all terms and conditions of the Lease, as amended, are hereby ratified and shall remain in full force and effect.

14. Counterparts. This Second Amendment may be executed in any number of counterparts, each of which shall be deemed an original, but all of which when taken together shall constitute one and the same instrument. Each counterpart may be detached therefrom without impairing the legal effect of the signatures thereon, provided such signature page is attached to any other counterpart identical thereto.

[SIGNATURES ON NEXT PAGE]

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IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment as of the day and year second above written.

LANDLORD:                          CARRAMERICA REALTY CORPORATION,
                                   a Maryland corporation

                                   By:  /s/ PHILIP L. HAWKINS
                                       -----------------------------

                                   Print Name:  Philip L. Hawkins
                                               ---------------------
                                   Its:  Chief Operating Officer
                                        ----------------------------


TENANT:                            ZLAND.COM, INC.,
                                   a Delaware corporation

                                   By:  /s/ GREGG AMBER
                                       -----------------------------

                                   Print Name:  Gregg Amber
                                               ---------------------
                                   Its:  Sr. VP & General Counsel
                                        ----------------------------

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EXHIBIT A

[BUILDING FLOOR PLAN]

ZLAND.COM
27071 ALISO CREEK ROAD
SUITE 200
ALISO VIEJO, CA.

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EXHIBIT B

TENANT IMPROVEMENT AGREEMENT

1. TENANT IMPROVEMENTS. Landlord shall cause to be performed the improvements (the "Tenant Improvements") in the Additional Premises in accordance with plans and specifications approved by Tenant and Landlord (the "Plans"), which approvals shall not be unreasonably withheld. The Tenant Improvements shall be performed at the Tenant's cost, subject to the Landlord's Contribution (hereinafter defined).

Tenant shall cause the Plans to be prepared, at Tenant's cost, by a registered professional architect and mechanical and electrical engineer(s). Such engineer(s) shall be approved, in advance, by the Landlord. Prior to the close of business on February 15, 2000, Tenant shall furnish the initial draft of the Plans to Landlord for Landlord's review and approval. Landlord shall provide reasonable comments to such Plans within one (1) week or approve the same. Landlord shall be deemed to have approved such Plans if it does not timely provide reasonable comments on such Plans. If Landlord provides Tenant with reasonable comments to the Tenant draft of the Plans, Tenant shall provide revised Plans to Landlord incorporating Landlord's comments. Tenant hereby agrees that the Plans for the Tenant Improvements shall comply with all applicable Governmental Requirements. The fact that Landlord may have caused to be prepared any of the Plans (or any modifications or changes thereto) shall not impose upon Landlord or its agents or representatives any obligation with respect to the design of the Tenant Improvements or the compliance of such Tenant Improvements or the Plans with applicable Governmental Requirements.

Landlord, with consultation of Tenant, shall select a contractor to perform the construction of the Tenant Improvements. Landlord shall use commercially reasonable efforts to cause the Tenant Improvements to be substantially completed, except for minor "Punch List" items, except for Tenant Delays.

Landlord, or an agent of Landlord, shall provide project management services in connection with the construction of the Tenant Improvements and the Change Orders (hereinafter defined). Such project management services shall be performed, at Tenant's cost, for a fee of five percent (5%) of all costs related to the preparation of the Plans and the construction of the Tenant Improvements and the Change Orders.

2. CHANGE ORDERS. If, prior to the Commencement Date, Tenant shall require improvements or changes (individually or collectively, "Change Orders") to the Premises in addition to, revision of or substitution for the Tenant Improvements, Tenant shall deliver to Landlord for its approval plans and specifications for such Change Orders. If Landlord does not approve of the plans for Change Orders, Landlord shall advise Tenant of the revisions required. Tenant shall revise and redeliver the plans and specifications to Landlord within five (5) business days of Landlord's advice or Tenant shall be deemed to have abandoned its request for such Change Orders. Tenant shall pay for all preparations and revisions of plans and specifications, and the construction of all Change Orders, subject to Landlord's Contribution.

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3. LANDLORD'S CONTRIBUTION. Landlord shall contribute an amount up to $588,852 ("Landlord's Contribution") toward the costs incurred for the Tenant Improvements and Change Orders. Landlord has no obligation to pay for costs of the Tenant Improvements or Change Orders in excess of Landlord's Contribution. If the cost of the Tenant Improvements and/or Change Orders is expected to exceed the Landlord's Contribution, Tenant shall pay such overage to Landlord prior to commencement of construction of the Tenant Improvements and/or Change Orders.

4. SUBSTANTIAL COMPLETION DELAY. Tenant Delay will only be applicable should Tenant Improvements proceed and would have had a substantial completion date prior to September 1, 2000. Any one or more of the following will constitute a delay in Substantial Completion of the Tenant Improvements and be noted as a "Tenant Delay":

(a) Tenant's request for Change Orders whether or not any such Change Orders are actually performed; or

(b) Contractor's performance of any Change Orders; or

(c) Tenant's request for materials, finishes or installations requiring unusually long lead times; or

(d) Tenant's delay in reviewing, revising or approving plans and specifications beyond the periods set forth herein; or

(e) Tenant's delay in providing information critical to the normal progression of the project. Tenant shall provide such information as soon as reasonably possible, but in no event longer than one week after receipt of such request for information from the Landlord; or

(f) Tenant's delay in making payments to Landlord for costs of the Tenant Improvements and/or Change Orders in excess of the Landlord's Contribution; or

(g) Any other act or omission by Tenant, its agents, contractors or persons employed by any of such persons.

If the Effective Date is delayed for any reason, then Landlord shall cause Landlord's Construction Manager and Landlords Architect to certify the date on which the Tenant Improvements would have been completed but for such Tenant Delay, or were in fact completed without any Tenant Delay, and such date shall be the Effective Date.

Prior to Tenant's occupancy of the Premises, Landlord and Tenant shall agree to a punch list of items to be corrected.

5. ACCESS BY TENANT PRIOR TO COMMENCEMENT OF TERM. Landlord at its discretion may permit Tenant and its agents to enter the Premises prior to the Effective Date to prepare the Premises for Tenant's use and occupancy. Any such permission shall constitute a license only, conditioned upon Tenant's:

(a) working in harmony with Landlord and Landlord's agents, contractors, workmen, mechanics and suppliers and with other tenants and occupants of the Building;

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(b) obtaining in advance Landlord's approval of the contractors proposed to be used by Tenant and depositing with Landlord in advance of any work (i) security satisfactory to Landlord for the completion thereof, and (ii) the contractor's affidavit for the proposed work and the waivers of lien from the contractor and all subcontractors and suppliers of material; and

(c) furnishing Landlord with such insurance as Landlord may require against liabilities which may arise out of such entry.

Landlord shall have the right to withdraw such license for any reason upon twenty-four (24) hours' written notice to Tenant. Landlord shall not be liable in any way for any injury, loss or damage which may occur to any of Tenant's property or installations in the Premises prior to the Effective Date. Tenant shall protect, defend, indemnify and save harmless Landlord from all liabilities, costs, damages, fees and expenses arising out of the activities of Tenant or its agents, contractors, suppliers or workmen in the Premises of the Building. Any entry and occupation permitted under this Section shall be governed by Section 5 and all other terms of the Lease.

6. MISCELLANEOUS.

Terms used in this Exhibit B shall have the meanings assigned to them in the Lease. The terms of this Exhibit B are subject to the terms of the Lease.

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EXHIBIT 10.7

EXODUS COMMUNICATIONS, INC.

MASTER SERVICES AGREEMENT

THIS MASTER SERVICES AGREEMENT (the "Agreement") between Exodus Communications, Inc. ("Exodus") and Z LAND.COM, INC ("Customer") is made effective as of date indicated below the Customer signature on the initial Order Form submitted by Customer and accepted by Exodus.

1. OVERVIEW.

1.1 General. This Agreement states the terms and conditions by which Exodus will deliver and Customer will receive any or all of the services provided by Exodus, including facilities, bandwidth, managed services and professional services. If Customer purchases any equipment from Exodus (as indicated in the Order Form(s) described below), the terms and conditions by which Customer purchases and Exodus sells such equipment are stated in Addendum A attached hereto. Only this Section 1.1 and Addendum A shall apply to the purchase and sale of equipment. The specific services and/or products to be provided hereunder are identified in the Order Form(s) submitted by Customer and accepted by Exodus and described in detail in the Specification Sheets and Statements of Work attached to each Order Form. Each Order Form (with the attached Specification Sheet(s) and Statement(s) of Work) submitted, accepted and executed by both parties is hereby incorporated by reference into this Agreement. This Agreement is intended to cover any and all Services ordered by Customer and provided by Exodus. In the event that any terms set forth herein apply specifically to a service not ordered by Customer, such terms shall not apply to Customer.

1.2 Definitions.

(a) "Customer Area" means that portion(s) of the Internet Data center(s) made available to Customer for the placement of Customer Equipment and/or Exodus Supplied Equipment and use of the Services(s).

(b) "Customer Equipment" means the Customer's computer hardware, not including stored data, and other tangible equipment placed by Customer in the Customer Area. The Customer Equipment shall be identified on Exodus' standard customer equipment list completed and delivered by Customer to Exodus, as amended in writing from time to time by Customer.

(c) "Customer Registration Form" means the list that contains the names and contact information (e.g. pager, email and telephone numbers) of Customer and the individuals authorized by Customer to enter the Internet Data Center(s) and Customer Area, as delivered by Customer to Exodus and amended in writing from time to time by Customer.

(d) "Customer Technology" means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.

(e) "Exodus Supplied Equipment" means the computer hardware, software and other tangible equipment and intangible computer code contained therein to be provided by Exodus for use by Customer as set forth on the Order Form(s).

(f) "Exodus Technology" means Exodus' proprietary technology, including Exodus Services, software tools, hardware designs, algorithms, software (in source and object form), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), network designs, know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Exodus or licensed to Exodus from a third party) and also including and derivatives, improvements, enhancements or extensions of Exodus Technology conceived, reduced to practice, or developed during the term of this Agreement by either party that are not uniquely applicable to Customer or that have general applicability in the art.

(g) "Initial Term" means the minimum term for which Exodus will provide the Service(s) to Customer, as indicated on the Order Form(s). Except as otherwise expressly provided in this Agreement, Exodus is obligated to provide and Customer is obligated to pay for each Service through its Initial Term and any Renewal Term.

(h) "Internet Data Center(s)" means any of the facilities used by Exodus to provide the Service(s).

(i) "Professional Services" means any non-standard professional or consulting service provided by Exodus to Customer as more fully described in a Statement of Work.

(j) "Renewal Term" means any service term following the Initial Term, as specified in Section 2.2.

(k) "Representatives" mean the individuals identified in writing on the Customer Registration Form and authorized by Customer to enter the Internet Data Center(s) and the Customer Area.

(l) "Rules and Regulations" means the Exodus general rules and regulations governing Customer's use of Services, including, but not limited to, online conduct, and the obligations of Customer and its Representatives in the Internet Data Centers.

(m) "Service(s)" means the specific service(s) provided by Exodus as described on the Order Form(s).

(n) "Service Commencement Date" means the date Exodus will begin providing the Service(s) to Customer, as indicated in a Notice of Service Commencement delivered by Exodus to Customer.

(o) "Service Level Warranty" is described and defined in Section 5.2 below.

(p) "Specification Sheet" means the detailed description for each Service, other than Professional Services, ordered by Customer that is attached to an Order Form(s).

(q) "Statement of Work" means the detailed description(s) of the Professional Services attached to (an) Order Form(s).

(r) "Work" means any tangible deliverable provided by Exodus to Customer as described in the Statement of Work for any Professional Service.

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2. DELIVERY OF SERVICES; TERMS; FEES.

2.1 Delivery of Services.

(a) General. By submitting an Order Form, Customer agrees to take and pay for, and, by accepting the Order Form, Exodus agrees to provide, the Service(s) during the Initial Term and for any Renewal Term, as specified in paragraph 2.2(b) below.

(b) Delivery of Supplemental Services. The purpose of this provision is to enable Exodus to provide Customer with certain limited services and equipment needed by Customer on a "one-off" or emergency basis ("Supplemental Services") where such services are not included within the scope of the Services as described in the Specification Sheets and/or Statement of Work. Supplemental Service may include, as an example, a request from Customer to Exodus via telephone that Exodus immediately replace a problem Customer server with an Exodus server for a temporary period of time. Exodus shall notify Customer of the fees for any Supplemental Services requested by Customer and obtain Customer's approval prior to providing such services. In the event Exodus reasonably determines that Supplemental Services are required on an emergency basis, Exodus may provide such services without the consent of Customer, thereafter provide notice of the services to Customer and bill Customer a reasonable fee for such services. Customer agrees to pay Exodus the fees charged by Exodus for Supplemental Services. Customer will be charged for Supplemental Services in the invoice issued the month following delivery of the services. Exodus will use commercially reasonable efforts to provide Supplemental Services, provided that Exodus has no obligation to determine the need for or provide Supplemental Services. All Supplemental Services provided pursuant to this paragraph 2.1(b) are provided on an "as-is" basis and exclude warranties of any kind, whether express or implied.

2.2 Term.

(a) Term Commencement. The term for each Service will commence on the Service Commencement Date indicated in the Notice of Service Commencement delivered by Exodus to Customer when Exodus begins providing each Service to Customer.

(b) Renewal Term(s). Each Service will continue automatically for additional terms equal to the Initial Term ("Renewal Term") unless Customer notifies Exodus in writing at least thirty (30) days prior to the end of the Initial Term or a Renewal Term, as applicable, that it has elected to terminate such Service, in which case such Service shall terminate at the end of such term. The termination of any Service will not affect Customer's obligations to pay for other Service(s). Notwithstanding the foregoing, Exodus may change or increase the prices it charges Customer for any Service at any time after the Initial Term effective thirty (30) days after providing notice to Customer. This paragraph 2.2(b) does not apply to Exodus Supplied Equipment which is only provided for the Initial Term.

3. FEES AND PAYMENT TERMS.

3.1 Fees and Expenses. Customer will pay all fees due according to the prices and terms listed in the Order Form(s). The prices listed in the Order Form(s) will remain in effect during the Initial Term indicated in the Order Form(s) and will continue thereafter, unless modified in accordance with Section
2.2. Customer also agrees to reimburse Exodus for actual out-of-pocket reasonable expenses incurred in providing Professional Services to Customer.

3.2 Payment Terms. On the Service Commencement Date for each Service, Customer will be billed an amount equal to all non-recurring charges indicated in the Order Form and the monthly recurring charges for the first month of the term. Monthly recurring charges for all other months will be billed in advance of the provision of Services. All other charges for Services received and expenses incurred for Professional Services during a month (e.g., bandwidth usage fees, travel expenses) will be billed at the end of the month in which the Services were provided. Payment for all fees is due upon receipt of each Exodus invoice. All payments will be made in the United States in U.S. dollars.

3.3 Late Payments. Any payment not received within thirty (30) days of the invoice date will accrue interest at a rate of one and one-half percent (1 1/2%) per month, or the highest rate allowed by applicable law, whichever is lower. If Customer is delinquent in its payments, Exodus may, upon written notice to Customer, modify the payment terms to require full payment before the provision of all Services and Exodus Supplied Equipment or require other assurances to secure Customer's payment obligations hereunder.

3.4 Taxes. All fees charged by Exodus for Services are exclusive of all taxes and similar fees now in force or enacted in the future imposed on the transaction and/or the delivery of Services, all of which Customer will be responsible for and will pay in full, except for taxes based on Exodus' net income.

4. CONFIDENTIAL INFORMATION; INTELLECTUAL PROPERTY OWNERSHIP; LICENSE GRANTS.

4.1 Confidential Information.

(a) Nondisclosure of Confidential Information. Each party acknowledges that it will have access to certain confidential information of the other party concerning the other party's business, plans, customers, technology, and products, and other information held in confidence by the other party ("Confidential Information"). Confidential Information will include all information in tangible or intangible form that is marked or designated as confidential or that, under the circumstances of its disclosure, should be considered confidential. Confidential Information will also include, but not be limited to, Exodus Technology, Customer Technology, and the terms and conditions of this Agreement. Each party agrees that it will not use in any way, for its own account or the account of any third party, except as expressly permitted by, or required to achieve the purposes of, this Agreement, nor disclose to any third party (except as required by law or to that party's attorneys, accountants and other advisors as reasonably necessary), any of the other party's Confidential Information and will take reasonable precautions to protect the confidentiality of such information, at least as stringent as it takes to protect its own Confidential Information.

(b) Exceptions. Information will not be deemed Confidential Information hereunder if such information: (i) is known to the receiving party prior to receipt from the disclosing party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party;
(ii) becomes known (independently of disclosure by the disclosing party) to the receiving party directly or indirectly from a source other than one having an obligation of confidentiality to the disclosing party; (iii) becomes publicly known or otherwise ceases to be secret or confidential, except through a breach of this Agreement by the receiving party; or (iv) is independently developed by the receiving party. The receiving party may disclose Confidential Information pursuant to the requirements of a governmental agency or by operation of law, provided that it gives

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the disclosing party reasonable prior written notice sufficient to permit the disclosing party to contest such disclosure.

4.2 Intellectual Property.

(a) Ownership. Except for the rights expressly granted herein and the assignment expressly made in paragraph 4.4(a), this Agreement does not transfer from Exodus to Customer any Exodus Technology, and all right, title and interest in and to Exodus Technology will remain solely with Exodus. Except for the rights expressly granted herein, this Agreement does not transfer from Customer to Exodus any Customer Technology, and all right, title and interest in and to Customer Technology will remain solely with Customer. Exodus and customer each agrees that it will not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from the other party.

(b) General Skills and Knowledge. Notwithstanding anything to the contrary in this Agreement, Exodus will not be prohibited or enjoined at any time by Customer from utilizing any skills or knowledge of a general nature acquired during the course of providing the Services, including, without limitation, information publicly known or available or that could reasonably be acquired in similar work performed for another customer of Exodus.

4.3 License Grants.

(a) By Exodus. Exodus hereby grants to Client a nonexclusive, royalty-free license, during the term of this Agreement, to use the Exodus Technology solely for the purposes of using the Service(s). Customer shall have no right to use the Exodus Technology for any purpose other than using the Service(s).

(b) By Customer. Customer agrees that if, in the course of performing the Service(s), it is necessary for Exodus to access Customer Equipment and use Customer Technology, Exodus is hereby granted and shall have a nonexclusive, royalty-free license, during the term of this Agreement, to use the Customer Technology solely for the purposes of delivering the Service(s) to Customer. Exodus shall have no right to use the Customer Technology for any purpose other than providing the Service(s).

4.4 Professional Services; Assignments and License.

(a) Assignment of Work. Effecting at the time Exodus receives full and final payment for the Professional Service, Exodus assigns to Customer all right, title and interest, including all intellectual property rights, in the Work, provided, however, that such assignment does not include the Exodus Technology.

(b) License Grant. Commencing at the time Exodus receives full and final payment for the Work, Exodus grants to Customer a nonexclusive, non-transferable, royalty free perpetual license to use the Exodus Technology incorporated into the Work solely in connection with the use of the Work as a whole. To the extent that Customer or its employees or contractors participate in the creation or development of Exodus Technology, Customer, on behalf of itself and its employees and contractors, hereby assigns to Exodus all right, title and interest, including all intellectual property rights, in the Exodus Technology.

5. EXODUS REPRESENTATIONS AND WARRANTIES.

5.1 General.

(a) Authority and Performance of Exodus. Exodus represents and warrants that (i) it has the legal right to enter into this Agreement and perform its obligations hereunder, and (ii) the performance of its obligations and delivery of the Services to Customer will not violate any applicable U.S. laws or regulations, including OSHA requirements, or cause a breach of any agreements with any third parties. In the event of a breach of the warranties set forth in this paragraph 5.1(a), Customer's sole remedy is termination pursuant to Section 10 of the Agreement.

(b) Year 2000 Performance Compliance. Exodus warrants that none of the computer hardware and software systems and equipment incorporated into or utilized in the delivery of the Services contains any date dependent routines or logic which will fail to operate correctly after December 31, 1999, by reason of such date dependence; provided, however, that no representation or warranty is made as to the adequacy of any Customer or third party service provider hardware or software or software used in connection with the Services. In the event of any breach of the warranties under this Paragraph 5.1(b), Customer's sole remedy is termination pursuant to Section 10 of the Agreement.

5.2 Service Level Warranty. In the event that Customer experiences any of the service performance issues defined in this Section 5.2 as a result of Exodus' failure to provide bandwidth or facility services, Exodus will, upon Customer's request in accordance with paragraph 5.2(d) below, credit Customer's account as described below (the "Service Level Warranty"). The Service Level Warranty shall not apply to any services other than bandwidth and facility services, and, shall not apply to performance issues (i) caused by factors outside of Exodus' reasonable control; (ii) that resulted from any actions or inactions of Customer or any third parties; or (iii) that resulted from Customer's equipment and/or third party equipment (not within the sole control of Exodus).

(a) Service Warranty Definitions. For purposes of this Agreement, the following definitions shall apply only to the Services (not including Professional Services).

(i) "Downtime" shall mean sustained packet loss in excess of fifty percent (50%) within Exodus' U.S. network for fifteen (15) consecutive minutes due to the failure of Exodus to provide Service(s) for such period. Downtime shall not include any packet loss or network unavailability during Exodus' scheduled maintenance of the Internet Data Centers, network and Service(s), as described in the Rules and Regulations.

(ii) "Excess Latency" shall mean transmission latency in excess of one hundred twenty (120) milliseconds round trip time between any two points within Exodus' U.S. network.

(iii) "Excess Packet Loss" shall mean packet loss in excess of one percent (1%) between any two points within Exodus' U.S. network.

(iv) "Performance Problem" shall mean Excess Packet Loss and/or Excess Latency.

(v) "Service Credit" shall mean an amount equal to the pro-rata monthly recurring connectivity charges (i.e., all monthly recurring bandwidth-related charges) for one (1) day of Service.

(b) Downtime Periods. In the event Customer experiences Downtime, Customer shall be eligible to receive from Exodus a Service Credit for each Downtime period. Examples: If Customer experiences one Downtime period, it shall be eligible to receive one Service Credit. If Customer experiences two Downtime periods, either from a single event or multiple events, it shall be eligible to receive two Service Credits.

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(c) Performance Problem; Packet Loss and Latency. In the event that Exodus discovers or is notified by Customer that Customer is experiencing a Performance Problem, Exodus will take all actions necessary to determine the source of the Performance Problem.

(i) Time to Discover Source of Performance Problem; Notification of Customer. Within two (2) hours of discovering or receiving notice of the Performance Problem, Exodus will determine whether the source of the Performance Problem is limited to the Customer Equipment and the Exodus equipment connecting the Customer Equipment to the Exodus LAN. If Exodus determines that the Customer Equipment and Exodus connection are not the source of the Performance Problem, Exodus will determine the source of the Performance Problem within an additional two (2) hour period. In any event, Exodus will notify Customer of the source of the Performance Problem within sixty (60) minutes of identifying the source.

(ii) Remedy of Packet Loss and Latency. If the source of the Performance Problem is within the sole control of Exodus, Exodus will remedy the Performance Problem within two (2) hours of determining the source of the Performance Problem. If the source of and remedy to the Performance Problem reside outside of the Exodus LAN or WAN, Exodus will use commercially reasonable efforts to notify the party(ies) responsible for the source of the Performance Problem and cooperate with it (them) to resolve such problem as soon as possible.

(iii) Failure to Determine Source and/or Remedy. In the event that Exodus (A) is unable to determine the source of the Performance Problem within the time periods described in subsection (i) above and/or; (B) is the sole source of the Performance Problem and is unable to remedy such Performance Problem within the time period described in subsection (ii) above, Exodus will deliver a Service Credit to Customer for each two (2) hour period in excess of the time periods of identification and resolution described above.

(d) Customer Must Request Service Credit. In order to receive any of the Service Credits described in this Section 5.2, Customer must notify Exodus within seven (7) days from the time Customer becomes eligible to receive a Service Credit. Failure to comply with this requirement will forfeit Customer's right to receive a Service Credit.

(e) Remedies Shall Not Be Cumulative; Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by Exodus to Customer for any and all Downtime periods and Performance Problems that occur in a single calendar month shall not exceed seven (7) Service Credits. A Service Credit shall be issued in the Exodus invoice in the month following the Downtime or Performance Problem, unless the Service Credit is due in Customer's final month of Service. In such case, a refund for the dollar value of the Service Credit will be mailed to Customer. Customer shall also be eligible to receive a pro-rata refund for (i) Downtime periods and Performance Problems for which Customer does not receive a Service Credit and (ii) any Services Exodus does not deliver to Customer for which Customer has paid.

(f) Termination Option for Chronic Problems. Customer may terminate this Agreement for cause and without penalty by notifying Exodus within five
(5) days following the end of a calendar month in the event either of the following occurs: (i) Customer experiences more than fifteen (15) Downtime periods resulting from three (3) or more nonconsecutive Downtime events during the calendar month; or (ii) Customer experiences more than eight (8) consecutive days of Downtime due to any single event. Such termination will be effective thirty (30) days after receipt of such notice by Exodus.

(g) THE SERVICE LEVEL WARRANTY SET FORTH IN THIS SECTION 5.2 SHALL ONLY APPLY TO THE BANDWIDTH AND FACILITIES SERVICE(S) PROVIDED BY EXODUS AND, DOES NOT APPLY TO (i) ANY PROFESSIONAL SERVICES; (ii) ANY SUPPLEMENTAL SERVICES; AND (iii) ANY SERVICE(S) THAT EXPRESSLY EXCLUDE THIS SERVICE LEVEL, WARRANTY (AS STATED IN THE SPECIFICATION SHEETS FOR SUCH SERVICES). THIS
SECTION 5.2 STATES CUSTOMER'S SOLE AND EXCLUSIVE REMEDY FOR ANY FAILURE BY EXODUS TO PROVIDE SERVICE(S).

5.3 Service Performance Warranty. Exodus warrants that it will perform the Services in a manner consistent with industry standards reasonably applicable to the performance thereof.

5.4 Selection of Exodus Supplied Equipment; Manufacturer Warranty. Customer acknowledges that it has selected the Exodus Supplied Equipment and disclaims any statements made by Exodus. Except with respect to any express warranties for Service(s) related to Exodus Supplied Equipment, Customer acknowledges and agrees that its use and possession of the Exodus Supplied Equipment by Customer shall be subject to and controlled by the terms of any manufacturer's or, if appropriate, supplier's warranty, and Customer agrees to look solely to the manufacturer or, if appropriate, supplier with respect to all mechanical, service and other claims, and the right to enforce all warranties made by said manufacturer are hereby, to the extent Exodus has the right, assigned to Customer solely for the Initial Term.

5.5 No Other Warranty. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS
SECTION 5, THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS, AND CUSTOMER'S USE OF THE SERVICES IS AT ITS OWN RISK. EXODUS DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS AND/OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. EXODUS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

5.6 Disclaimer of Actions Caused by and/or Under the Control of Third Parties. EXODUS DOES NOT AND CANNOT CONTROL THE FLOW OF DATA TO OR FROM EXODUS' NETWORK AND OTHER PORTIONS OF THE INTERNET. SUCH FLOW DEPENDS IN LARGE PART ON THE PERFORMANCE OF INTERNET SERVICES PROVIDED OR CONTROLLED BY THIRD PARTIES. AT TIMES, ACTIONS OR INACTIONS OF SUCH THIRD PARTIES CAN IMPAIR OR DISRUPT CUSTOMER'S CONNECTIONS TO THE INTERNET (OR PORTIONS THEREOF). ALTHOUGH EXODUS WILL USE COMMERCIALLY REASONABLE EFFORTS TO TAKE ALL ACTIONS IT DEEMS APPROPRIATE TO REMEDY AND AVOID SUCH EVENTS, EXODUS CANNOT GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR. ACCORDINGLY, EXODUS DISCLAIMS ANY AND ALL LIABILITY RESULTING FROM OR RELATED TO SUCH EVENTS.

6. CUSTOMER OBLIGATIONS.

6.1 Warranties of Customer.

(a) General. Customer represents and warrants that (i) it has the legal right and authority, and will continue to own or maintain the legal right and authority, during the term of this Agreement, to place and use any Customer Equipment as contemplated under this Agreement; (ii) the performance of its obligations and use of the Services (by Customer, its customers and users) will not violate any applicable laws, regulations or the Rules and Regulations or cause a breach of any agreements with any third parties or unreasonably interfere with other Exodus customers' use of Exodus services, and (iii) all equipment, materials and other tangible items placed by Customer at Internet Data

PAGE 4

Centers will be used in compliance with all applicable manufacturer specifications.

(b) Breach of Warranties. In the event of any breach of any of foregoing warranties, in addition to any other remedies available at law or in equity, Exodus will have the right, in its sole reasonable discretion, to suspend immediately any related Services if deemed reasonably necessary by Exodus to prevent any harm to Exodus and its business. Exodus will provide notice and opportunity to cure if practicable depending on the nature of the breach. Once cured, Exodus will promptly restore the Service(s).

6.2 Compliance with Law and Rules and Regulations. Customer agrees that it will use the Service(s) only for lawful purposes and in accordance with this Agreement. Customer will comply at all times with all applicable laws and regulations and the Rules and Regulations, as updated by Exodus from time to time. The Rules and Regulations are incorporated herein and made a part hereof by this reference. Exodus may change the Rules and Regulations upon fifteen (15) days' notice to Customer, which notice may be provided by posting such new Rules and Regulations at the Exodus Web site www.exodus.net. Customer agrees that it has received, read and understands the current version of the Rules and Regulations. The Rules and Regulations contain restrictions on Customer's and Customer's users' online conduct (including prohibitions against unsolicited commercial email) and contain financial penalties for violations of such restrictions. Customer agrees to comply with such restrictions and, in the event of a failure to comply, Customer agrees to pay the financial penalties in accordance with the Rules and Regulations. Customer acknowledges that Exodus exercises no control whatsoever over the content of the information passing through customer's site(s) and that it is the sole responsibility of Customer to ensure that the information it and its users transmit and receive complies with all applicable laws and regulations and the Rules and regulations.

6.3 Access and Security. Except with the advanced written consent of Exodus, Customer's access to the Internet Data Centers will be limited solely to the Representatives. Representatives may only access the Customer Area and are prohibited from accessing other areas of the Internet Data Center(s) unless accompanied by an authorized Exodus representative.

6.4 Restrictions on Use of Services. Customer shall not, without the prior written consent of Exodus (which may be withheld in its sole discretion), resell the Services to any third parties or connect Customer Equipment directly to anything other than the Exodus network, equipment and facilities.

6.5 Relocation of Customer Equipment. In the event that it becomes necessary to relocate the Customer Equipment to another Customer Area or Internet Data Center operated by Exodus, Customer will cooperate in good faith with Exodus to facilitate such relocation, provided that such relocation is based on reasonable business needs of Exodus (including the needs of other Exodus customers), the expansion of the space requirements of Customer or otherwise. Exodus shall be solely responsible for any costs and expenses incurred by Exodus in connection with any such relocation and will be commercially reasonable efforts, in cooperation with Customer, to minimize and avoid any interruption to the Services.

6.6 Exodus Supplied Equipment.

(a) Delivery and Term. On or prior to the Service Commencement Date, Exodus shall deliver to Customer, at the designated customer Area, the Exodus Supplied Equipment. Customer shall have the right to use the Exodus Supplied Equipment for the Initial Term set forth in the Order Form and any additional period agreed to in writing by Exodus. Customer shall not remove any Exodus Supplied Equipment from the Customer Area(s) without the prior written consent of Exodus.

(b) Title. The Exodus Supplied Equipment shall always remain the personal property of Exodus. Customer shall have no right or interest in or to the Exodus Supplied Equipment except as provided in this Agreement and the applicable Order Form and shall hold the Exodus Supplied Equipment subject and subordinate to the rights of Exodus. Customer agrees to execute UCC financing statements as and when requested by Exodus and hereby appoints Exodus as its attorney-in-fact to execute such financing statements on behalf of Customer. Customer will, at its own expense, keep the Exodus Supplied Equipment free and clear from any liens or encumbrances of any kind (except any caused by Exodus) and will indemnify and hold Exodus harmless from and against any loss or expense caused by Customer's failure to do so. Customer shall give exodus immediate written notice of any attachment or judicial process affecting the Exodus Supplied Equipment or Exodus' ownership. Customer will not remove, alter or destroy any labels on the Exodus and shall allow the inspection of the Exodus Supplied Equipment at any time.

(c) Use, Maintenance and Repair. Customer will, at its own expense, keep the Exodus Supplied Equipment is good repair, appearance and condition, other than normal wear and tear, and, if not included in the Services, shall obtain, pay for and keep in effect through the Initial Term a hardware and software maintenance agreement with the manufacturer or other party acceptable to Exodus. All parts furnished in connection with such repair and maintenance shall be manufacturer authorized parts and shall immediately become components of the Exodus Supplied Equipment and the property of Exodus. Customer shall use the Exodus Supplied Equipment in compliance with the manufacturer's or supplier's suggested guidelines.

(d) Upgrades and Additions. Customer may affix or install any accessory, addition, upgrade, equipment or device on to the Exodus Supplied Equipment (other than electronic data) ("Additions") provided that such Additions (i) can be removed without causing material damage to the Exodus Supplied Equipment; (ii) do not reduce the value of the Exodus Supplied Equipment and (iii) are obtained from or approved in writing by Exodus and are not subject to the interest of any third party other than Exodus. Any other Additions may not be installed without Exodus' prior written consent. At the end of the Initial term, Customer shall remove any Additions which (i) were not provided by Exodus and (ii) are readily removable without causing material damage or impairment of the intended function, use, or value of the Exodus Supplied Equipment, and restore the Exodus Supplied Equipment to its original configuration. Any Additions, which are not so removable, will become the property of Exodus (lien free).

7. INSURANCE.

7.1 Exodus Minimum Levels. Exodus agrees to keep in full force and effect during the term of this Agreement: (i) comprehensive general liability insurance in an amount not less than $2 million per occurrence for bodily injury and property damage and (ii) workers' compensation insurance in an amount not less than that required by applicable law. Exodus agrees that it will ensure and be solely responsible for ensuring that its contractors and subcontractors maintain insurance coverage at levels no less than those required by applicable law and customary in Exodus' and its agents' industries.

PAGE 5

7.2 Customer Minimum Levels. In order to provide customers with physical access to facilities operated by Exodus and equipment owned by third parties, Exodus is required by its insurers to ensure that each Exodus customer maintains adequate insurance coverage. Customer agrees to keep in full force and effect during the term of this Agreement: (i) comprehensive general liability insurance in an amount not less than $2 million per occurrence for bodily injury and property damage and (ii) workers compensation insurance in an amount not less than that required by applicable law. Customer agrees that it will ensure and be solely responsible for ensuring that its agents (including contractors and subcontractors) maintain insurance coverage at levels no less than those required by applicable law and customary in Customer's and its agents' industries.

7.3 Certificates of Insurance; Naming Exodus as an Additional Insured. Prior to installation of any Customer Equipment in the Customer Area, Customer will (i) deliver to Exodus certificates of insurance which evidence the minimum levels of insurance set forth above; and (ii) cause its insurance provider(s) to name Exodus as an additional insured and notify Exodus in writing of the effective date thereof.

8. LIMITATIONS OF LIABILITY.

8.1 Personal Injury. EACH REPRESENTATIVE AND ANY OTHER PERSON VISITING AN INTERNET DATA CENTER DOES SO AT ITS OWN RISK. EXODUS ASSUMES NO LIABILITY WHATSOEVER FOR ANY HARM TO SUCH PERSONS RESULTING FROM ANY CAUSE OTHER THAN THE NEGLIGENCE OR WILLFUL MISCONDUCT OF EXODUS.

8.2 Damage to Customer Equipment. EXODUS ASSUMES NO LIABILITY FOR ANY
DAMAGE TO, OR LOSS OF, ANY CUSTOMER EQUIPMENT RESULTING FROM ANY CAUSE OTHER THAN THE NEGLIGENCE OR WILLFUL MISCONDUCT OF EXODUS. TO THE EXTENT EXODUS IS LIABLE FOR ANY DAMAGE TO, OR LOSS OF, CUSTOMER EQUIPMENT FOR ANY REASON, SUCH LIABILITY WILL BE LIMITED SOLELY TO THE THEN-CURRENT REPLACEMENT VALUE OF THE CUSTOMER EQUIPMENT, EXCLUDING LOST DATA, SOFTWARE AND FIRMWARE.

8.3 Consequential Damages Waiver. EXCEPT FOR A BREACH OF SECTION 4.1
("CONFIDENTIAL INFORMATION") OF THIS AGREEMENT, IN NO EVENT WILL EITHER PARTY BE LIABLE OR RESPONSIBLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUE, LOST PROFITS, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS OF DATA, OR INTERRUPTION OR LOSS OF USE OF SERVICE OR EQUIPMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER ARISING UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

8.4 Basis of the Bargain; Failure of Essential Purpose. The parties acknowledge that Exodus has set its prices and entered into this Agreement in reliance upon the limitations of liability and the disclaimers of warranties and damages set forth herein, and that the same form an essential basis of the bargain between the parties. The parties agree that the limitations and exclusions of liability and disclaimers specified in this Agreement will survive and apply even if found to have failed of their essential purpose.

9. INDEMNIFICATION.

9.1 Indemnification. Each party will indemnify, defend and hold the other harmless from and against any and all costs, liabilities, losses, and expenses (including, but not limited to, reasonable attorneys' fees) (collectively, "Losses") resulting from any claim, suit, action, or proceeding (each, an "Action") brought by any third party against the other or its affiliates alleging (i) the infringement or misappropriation of any intellectual property right relating to the delivery or use of the Service(s) (but excluding any infringement contributorily caused by the other party); (ii) personal injury caused by the negligence or willful misconduct of the other party; and (iii) any violation of or failure to comply with the Rules and Regulations. Customer will indemnify, defend and hold Exodus, its affiliates and customers harmless from and against any and all Losses resulting from or arising out of any Action brought against Exodus, its affiliates or customers alleging any damage or destruction to the Customer Area, the Internet Data Centers, Exodus equipment or other customer equipment caused by Customer, its Representative(s) or designees.

9.2 Notice. Each party's indemnification obligations hereunder shall be subject to (i) receiving prompt written notice of the existence of any Action,
(ii) being able to, at its option, control the defense of such Action; (iii) permitting the indemnified party to participate in the defense of any Action; and (iv) receiving full cooperation of the indemnified party in the defense thereof.

10. TERMINATION.

10.1 Termination for Cause. Either party may terminate this Agreement if:
(i) the other party breaches any material term or condition of this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice of the same, except in the case of failure to pay fees, which must be cured within five (5) days after receipt of written notice from Exodus; (ii) the other party becomes the subject of a voluntary petition in bankruptcy or any voluntary proceeding relating to insolvency, receivership, liquidation, or composition for the benefit of creditors; or (iii) the other party becomes the subject of an involuntary petition in bankruptcy or any involuntary proceeding relating to insolvency, receivership, liquidation, or composition for the benefit of creditors, if such petition or proceeding is not dismissed within sixty (60) days of filing. Customer may also terminate this Agreement in accordance with the terms set forth in paragraph 5.2(f) ("Termination Option For Chronic Problems") of this Agreement.

10.2 No Liability for Termination. Neither party will be liable to the other for any termination or expiration of any Service or this Agreement in accordance with its terms.

10.3 Effect of Termination. Upon the effective date of termination of this Agreement:

(a) Exodus will immediately cease providing the Service(s);

(b) any and all payment obligations of Customer under this Agreement for Service(s) provided through the date of termination will immediately become due;

(c) within thirty (30) days of such termination, each party will return all Confidential Information of the other party in its possession and will not make or retain any copies of such Confidential Information except as required to comply with any applicable legal or accounting record keeping requirement; and

(d) within five (5) days of such termination Customer shall (i) remove from the Internet Data Centers all Customer Equipment (excluding any Exodus Supplied Equipment) and any other Customer property; (ii) deliver or make available all Exodus Supplied Equipment to an authorized representative of Exodus, and (iii) return the Customer Area to Exodus in the same condition as it was on the Service

PAGE 6

Commencement Date for the Customer Area, normal wear and tear excepted. If Customer does not remove the Customer Equipment and its other property within such five-day period, Exodus will have the option to (i) move any and all such property to secure storage and charge Customer for the cost of such removal and storage, and/or (ii) liquidate the property in any reasonable manner.

10.4. Customer Equipment as Security. In the event that Customer fails to pay Exodus all undisputed amounts owed Exodus under this Agreement when due, Customer agrees that, upon delivery of written notice to Customer, Exodus may
(i) restrict Customer's physical access to the Customer Area and Equipment; and/or (ii) take possession of any Customer Equipment and store it, at Customer's expense, until taken in full or partial satisfaction of any lien or judgment, all without being liable to prosecution or for damages.

10.5. Survival. The following provisions will survive any expiration or termination of the Agreement: Section 3, 4.1, 4.2, 4.4, 5.5, 6.6(d), 8, 9, 10 and 11 (excluding 11.2).

11. MISCELLANEOUS PROVISIONS.

11.1. Force Majeure. Except for the obligation to make payments, neither party will be liable for any failure or delay in its performance under this Agreement due to any cause beyond its reasonable control, including acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental act or failure of the Internet (not resulting from the actions or inactions of Exodus), provided that the delayed party: (a) gives the other party prompt notice of such cause, and (b) uses its reasonable commercial efforts to promptly correct such failure or delay in performance. If Exodus is unable to provide Service(s) for a period of thirty (30) consecutive days as a result of a continuing force majeure event, Customer may cancel such Service(s).

11.2. No Lease; Agreement Subordinate to Master Lease. This Agreement is a services agreement and is not intended to and will not constitute a lease of any real property. Customer acknowledges and agrees that (i) it has been granted only a license to occupy the Customer Area and use the Internet Data Centers and any equipment provided by Exodus in accordance with this Agreement;
(ii) Customer has not been granted any real property interest in the Customer Area or Internet Data Centers; (iii) Customer has not rights as a tenant or otherwise under any real property or landlord/tenant laws, regulations, or ordinances; (iv) this Agreement, to the extent it involves the use of space leased by Exodus, shall be subordinate to any lease between Exodus and its landlord(s); and (v) the expiration or termination of any such lease shall terminate this Agreement as to such property subject to Customer retaining any rights or claims it may have against Exodus arising from the expiration or termination of such lease. Customer hereby waives and releases any claims or rights to make a claim that it may have against the landlord(s) under any lease by Exodus with respect to any equipment or property of Customers' located in the premises demised to Exodus by such landlord(s).

11.3. Marketing. Customer agrees that during the term of this Agreement, Exodus may publicly refer to Customer, orally and in writing, as a Customer of Exodus. Any other reference to Customer by Exodus requires the written consent of Customer.

11.4. Government Regulations. Customer will not export, re-export, transfer, or make available, whether directly or indirectly, any regulated item or information to anyone outside the U.S. in connection with this Agreement without first complying with all export control laws and regulations which may be imposed by the U.S. Government and any country or organization of nations within whose jurisdiction Customer operates or does business.

11.5. Non-Solicitation. During the Term of this Agreement and continuing through the first anniversary of the termination of this Agreement, Customer agrees that it will not, and will ensure that its affiliates do not, directly or indirectly, solicit or attempt to solicit for employment any persons employed by Exodus or contracted by Exodus to provide Services to Customer.

11.6. No Third Party Beneficiaries. Exodus and Customer agree that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement, including but not limited to the insurance providers for either party or the customers of Customer.

11.7. Governing Law; Dispute Resolution. This Agreement is made under and will be governed by and construed in accordance with the laws of the State of California (except that body of law controlling conflicts of law) and specifically excluding from application to this Agreement that law known as the United Nations Convention on the International Sale of Goods. The parties will endeavor to settle amicably by mutual discussions any disputes, differences, or claims whatsoever related to this Agreement. Failing such amicable settlement, any controversy, claim, or dispute arising under or relating to this Agreement, including the existence, validity, interpretation, performance, termination or breach thereof, shall finally be settled by arbitration in accordance with the Arbitration Rules (and if Customer is a non-U.S. entity, the International Arbitration Rules) of the American Arbitration Association ("AAA"). There will be three (3) arbitrators (the "Arbitration Tribunal"), the first of which will be appointed by the claimant in its notice of arbitration, the second of which will be appointed by the respondent within thirty (30) days of the appointment of the first arbitrator and the third of which will be jointly appointed by the party-appointed arbitrators within thirty (30) days thereafter. The language of the arbitration shall be English. The Arbitration Tribunal will not have the authority to award punitive damages to either party. Each party shall bear its own expenses, but the parties will share equally the expenses of the Arbitration Tribunal and the AAA. This Agreement will be enforceable, and any arbitration award will be final, and judgment thereon may be entered in any court of competent jurisdiction. The arbitration will be held in San Francisco, California, USA. Notwithstanding the foregoing, claims for preliminary injunctive relief, other pre-judgment remedies, and claims for Customer's failure to pay for Services in accordance with this Agreement may be brought in a state or federal court in the United States with jurisdiction over subject matter and parties.

11.8. Severability; Waiver. In the event any provision of this Agreement is held by a tribunal of competent jurisdiction to be contrary to the law, the remaining provisions of this Agreement will remain in full force and effect. The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving party.

11.9. Assignment. Customer may assign this Agreement in whole as part of a corporate reorganization, consolidation, merger, or sale of substantially all of its assets. Customer may not otherwise assign its rights or delegate its duties under this Agreement either in whole or in part without the prior written consent of Exodus, and any attempted assignment or delegation without such consent will be void. Exodus may assign this Agreement in whole or part. Exodus also may delegate the performance of certain Services to third parties, including Exodus' wholly owned subsidiaries, provided Exodus controls the delivery of

PAGE 7

such Services to Customer and remains responsible to Customer for the delivery of such Services. This Agreement will bind and inure to the benefit of each party's successors and permitted assigns.

11.10. Notice. Any notice or communication required or permitted to be given hereunder may be delivered by hand, deposited with an overnight courier, sent by email, confirmed facsimile, or mailed by registered or certified mail, return receipt requested, postage prepaid, in each case to the address of the receiving party as listed on the Order Form or at such other address as may hereafter be furnished in writing by either party to the other party. Such notice will be deemed to have been given as of the date it is delivered, mailed, emailed, faxed or sent, whichever is earlier.

11.11. Relationship of Parties. Exodus and Customer are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise or agency between Exodus and Customer. Neither Exodus nor Customer will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent, except as otherwise expressly provided herein.

11.12. Entire Agreement; Counterparts; Originals. This Agreement, including all documents incorporated herein by reference, constitutes the complete and exclusive agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any and all prior or contemporaneous discussions, negotiations, understandings and agreements, written and oral, regarding such subject matter. Any additional or different terms in any purchase order or other response by Customer shall be deemed objected to by Exodus without need of further notice of objection, and shall be of no effect or in any way binding upon Exodus. This Agreement may be executed in two or more counterparts, each of which will be deemed an original, and all of which together shall constitute one and the same instrument. Once signed, any reproduction of this Agreement made by reliable means (e.g., photocopy, facsimile) is considered an original. This Agreement may be changed only by a written document signed by authorized representatives of Exodus and Customer in accordance with this Section 11.12. For purposes of this Agreement, the term "written" means anything reduced to a tangible form by a party, including a printed or hand written document, e-mail or other electronic format.

11.13. Interpretation of Conflicting Terms. In the event of a conflict between or among the terms in this Agreement, the Order Form(s), the Specification Sheet(s), the Statement(s) of Work, and any other document made a part hereof, the documents shall control in the following order: the Order Form with the latest date, the Statement of Work, Specification Sheets, the Agreement and other documents.

PAGE 8

Authorized representatives of Customer and Exodus have read the foregoing and all documents incorporated therein and agree and accept such terms effective as of the date first above written.

CUSTOMER                                      EXODUS COMMUNICATIONS, INC.


Signature: /s/  JAMES J. ENSELL          Signature: /s/  NANCY RAFATI
           ------------------------                 ---------------------------

Print Name: James J. Ensell              Print Name: Nancy Rafati
            -----------------------                  --------------------------

Title: SR. VP Products & Services        Title: Contracts Neg
       ----------------------------             -------------------------------

Date: 12/28/99                           Date: 1/17/2000
      -----------------------------            --------------------------------

This Agreement incorporates the following documents:

o Order Form(s)

Specification Sheet(s)

Statement(s) Of Work (if applicable)

o Registration Form

o Addendum A - Equipment Purchase Terms and Conditions (if applicable)

PAGE 9

ADDENDUM A

EQUIPMENT PURCHASE TERMS AND CONDITIONS

1. SHIPPING AND HANDLING. All equipment purchased by Customer (the "Equipment") is provided FOB vendor facility. Shipment will be made as specified by Customer and Customer is solely responsible for all expenses in connection with the delivery of the Equipment. The Equipment will be deemed accepted by Customer upon shipment.

2. PURCHASE PRICE AND TAXES. Customer shall pay to Exodus the purchase price set forth in the applicable Order Form ("Purchase Price") for each item of Equipment. Customer hereby grants and Exodus reserves a purchase money security interest in the Equipment and the proceeds thereof as a security for its obligations hereunder until payment of the full Purchase Price to Exodus. The Purchase Price is due and payable within thirty (30) days of shipment of the Equipment. Customer shall pay all taxes and other government charges assessed in connection with the sale, use or possession of the Equipment including, without limitation, any and all sales and/or use taxes and personal property taxes (other than taxes on Exodus' net income).

3. TITLE. Customer shall acquire title to the Equipment upon full payment of the purchase price(s) set forth herein. Notwithstanding the foregoing, Exodus and any licensor of rights to Exodus shall retain title to and rights in the intellectual property (whether or not subject to patent or copyright) and content contained in the materials supplied under the terms of this Agreement.

4. SELECTION OF EQUIPMENT; MANUFACTURER WARRANTY. Customer acknowledges that it has selected the Equipment and disclaims any statements made by Exodus. Customer acknowledges and agrees that use and possession of the Equipment by Customer shall be subject to and controlled by the terms of any manufacturer's or, if appropriate, supplier's warranty, and Customer agrees to look solely to the manufacturer or, if appropriate, supplier with respect to all mechanical, service and other claims, and the right to enforce all warranties made by said manufacturer are hereby, to the extent Exodus has the right, assigned to Customer. THE FOREGOING WARRANTY IS THE EXCLUSIVE WARRANTY AND IS IN LIEU OF ANY ORAL REPRESENTATION AND ALL OTHER WARRANTIES AND DAMAGES, WHETHER EXPRESSED, IMPLIED OR STATUTORY. EXODUS HAS NOT MADE NOR DOES MAKE ANY OTHER WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR OF NONINFRINGEMENT OF THIRD PARTY RIGHTS AND AS TO EXODUS AND ITS ASSIGNEES, CUSTOMER PURCHASES THE EQUIPMENT "AS IS".

5. LIMITATION OF LIABILITY. Exodus' entire liability for any damages which may arise hereunder, for any cause whatsoever, and regardless of the form of action, whether in contract or in tort, including Exodus' negligence, or otherwise, shall be limited to the Purchase Price paid by Customer for the Equipment. IN NO EVENT WILL EXODUS BE LIABLE FOR ANY SPECIAL, DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, FOR ANY LOSS OF BUSINESS OR PROSPECTIVE BUSINESS OPPORTUNITIES, PROFITS, SAVINGS, INFORMATION, USE OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF EXODUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. GOVERNMENT LAW; DISPUTER RESOLUTION. This Agreement is made under and will be governed by and construed in accordance with the laws of the State of California (except that body of law controlling conflicts of law) and specifically excluding from application to this Agreement that law known as the United Nations Convention on the International Sale of Goods. The parties will endeavor to settle amicably by mutual discussions any disputes, differences, or claims whatsoever related to this Agreement. Failing such amicable settlement, any controversy, claim, or dispute arising under or relating to this Agreement, including the existence, validity, interpretation, performance, termination or breach thereof, the parties to this Agreement hereby consent to jurisdiction and venue in the courts of the state of California and in the U.S. District Courts in the City of San Francisco, California.

7. MISCELLANEOUS. THE ABOVE TERMS AND CONDITIONS ARE THE ONLY TERMS AND CONDITIONS UPON WHICH EXODUS IS WILLING TO SELL THE EQUIPMENT AND SUPERSEDE ALL PREVIOUS AGREEMENTS, PROMISES OR REPRESENTATIONS, ORAL OR WRITTEN.

PAGE 1

ORDER FORM [LOGO] EXODUS

 CUSTOMER                               BILL TO
---------------------------------------------------------------------------------------------------------------------------------

     Z Land Corporation                                                    Z Land Corporation
     Irvine                                                                27081 Aliso Creek Rd.
                                                                           Aliso Viejo, CA

---------------------------------------------------------------------------------------------------------------------------------

 QUOTE DATE:  December 28, 1999                              IDC          :  Santa Clara      PAYMENT DATE:  Net 30
 FORM #    :  1-345YQ              REVISION:  1              SALES PERSONS:  Tim Prukop
 VALID FORM:                       THROUGH :                 ORDER STATUS :  Final             ORDER TYPE :  New

                 -----------------------------------------------------------------------------------------
                     REQUESTED SERVICE DATE:  01/21/2000          INITIAL TERM:  12 Months (minimum 12)
                 -----------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------------------------------

                                                                             MONTHLY                    EXTENDED      EXTENDED
                                                                            RECURRING   NON-RECURRING    MONTHLY    NON-RECURRING
 LINE    SERVICES        DESCRIPTION*               IDC             QTY       COST          COST          FEES          FEES
---------------------------------------------------------------------------------------------------------------------------------
 1       EXO-VDC         Virtual Data Center        LA/Irvine        1      $5,197.50       $0.00       $5,197.50       $0.0
                         (7' X 8')
---------------------------------------------------------------------------------------------------------------------------------
 2       EXO-FAST-U1     1 Mbps base Fast           La/Irvine        1       $880.27        $0.00        $880.27        $0.00
                         Ethernet with 100
                         Mbps burstability
---------------------------------------------------------------------------------------------------------------------------------
 3       EXO-DVLT-BU-50  DataVault Service          LA/Irvine        1       $660.00        $0.00        $660.00        $0.00
                         50GB traffic usage
---------------------------------------------------------------------------------------------------------------------------------
 4       EXO-FAST-SU     Setup - Fast Ethernet      LA/Irvine        1        $0.00       $3,850.00       $0.00       $3,850.00
---------------------------------------------------------------------------------------------------------------------------------
 6       EXO-DVLT-BU-SU  Setup - DataVault          LA/Irvine        1        $0.00        $300.00        $0.00        $300.00
                         Service- price per
---------------------------------------------------------------------------------------------------------------------------------
         EXO-VDC-50SU    Virtual DatA Center        LA/Irvine        1        $0.00       $2,200.00       $0.00       $2,200.00
                         Setup (7'x4')
---------------------------------------------------------------------------------------------------------------------------------
11       EXO-VDC-SU      Virtual Data Center        LA/Irvine        1        $0.00       $3,300.00       $0.00       $3,300.00
                         Setup
---------------------------------------------------------------------------------------------------------------------------------
15       EXO-DVLT-OS-WK  DataVault off-site         LA/Irvine        1       $200.00        $0.00        $200.00        $00.00
                         weekly pickup/delivery
---------------------------------------------------------------------------------------------------------------------------------
16       EXO-VDC-50      Virtual Data Center        LA/Irvine        1      $2,772.00       $0.00       $2,772.00       $0.00
                         (7'x4')
=================================================================================================================================
           TOTAL                                                                                        $9,709.78     $9,650.00
---------------------------------------------------------------------------------------------------------------------------------
VARIABLE USAGE ABOVE BASE
---------------------------------------------------------------------------------------------------------------------------------
         EXO-DVLT-BU-VAR Variable Data Vault        LA/Irvine        0        $16.50
                         usage per GB
---------------------------------------------------------------------------------------------------------------------------------
         EXO-FAST-UV     Variable Usage Cost        LA/Irvine        0     $1,650.00
                         above base
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*More detailed descriptions of the Services are contained in the specification sheets and/or Scope of Work for each service, which
we incorporated herein and made a part here of by this reference.
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PAGE 1 OF 2

ORDER FORM EXODUS

ORDER FORM TERMS AND CONDITIONS:

(1) Customer hereby orders and Exodus Communications, Inc. (Exodus) agrees to provide the Services described in this Order Form. THE SERVICES ARE PROVIDED PURSUANT TO THE TERMS AND CONDITIONS OF THIS ORDER FORM AND THE SERVICES AGREEMENT (EITHER MASTER SERVICES AGREEMENT, INTERNET DATA CENTER SERVICES AGREEMENT AND/OR PROFESSIONAL SERVICES AGREEMENT) BETWEEN EXODUS AND CUSTOMER.

(2) The Customer representative signing below hereby acknowledges and agrees that in the event that the Customer does not issue a purchase order prior to the Requested Service Date, this Order shall serve as Customer's purchase order. Customer further acknowledges that any additional or conflicting terms and conditions contained in Customer's purchase order shall not be applicable to the Services to be provided hereunder, even if Exodus uses such purchase order for invoicing purposes.

(3) Neither Customer nor Exodus will be bound by this Order Form until it has been signed by authorized representatives of both parties.

(4) Changes or alterations to this Order Form will not be accepted.

THERE ARE SIGNIFICANT ADDITIONAL TERMS AND CONDITIONS, WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS CONTAINED IN THE SERVICES AGREEMENT (EITHER THE MASTER SERVICES AGREEMENT, INTERNET DATA CENTER SERVICES AGREEMENT AND/OR PROFESSIONAL SERVICES AGREEMENT) BETWEEN CUSTOMER AND EXODUS. THERE ARE ALSO DETAILED DESCRIPTIONS OF EACH SERVICE, AND SPECIFIC TERMS APPLICABLE TO EACH SERVICE, CONTAINED IN THE SPECIFICATION SHEETS AND/OR STATEMENT OF WORK FOR EACH SERVICE.

DO NOT SIGN THIS ORDER FORM BEFORE YOU HAVE READ ALL OF THE PROVISIONS OF THE SERVICES AGREEMENT AND THE SPECIFICATION SHEETS AND/OR STATEMENT OF WORK. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THE SERVICES AGREEMENT AND THE SPECIFICATION SHEETS AND/OR STATEMENTS OF WORK AND AGREE TO BE BOUND BY THEIR PROVISIONS.

-------------------------------------------------------------------------------
CUSTOMER                                EXODUS

Signature: /s/ JAMES J. ENSELL          Signature: /s/ NANCY RAFATI
          --------------------------              -----------------------------
Print Name: James J. Ensell             Print Name: Nancy Rafati
           -------------------------               ----------------------------
Title: Sr. VP Products & Services       Title: Contracts Neg.
      ------------------------------          ---------------------------------
Date: 12/28/99                          Date: 1/17/2000
     -------------------------------         ----------------------------------


PAGE 2 of 2

[EXODUS LOGO]

REGISTRATION CONTACT LIST

COMPANY INFORMATION

Company Name: ZLAND.COM, INC.

Address: 27081 Aliso Creek Road

City: Aliso Viejo                 State: CA           Zip: 92656
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Contact Name:                                     Home Ph:
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Title:                               Email:
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Phone:                       Fax:                 Pager:
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BILLING INFORMATION
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Company Name: Charlie Faas
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Title: Controller                    Email: cfaas@zland.com
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Phone: 949 544 4000 Fax: 949 362 8224 Pager:

Address: 27081 Aliso Creek Road

City: Aliso Viejo                 State: CA           Zip: 92656
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Purchase Order #:                 Duns #:
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Three References:   (1)           (2)
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(3)
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CUSTOMER'S INSTALLATION COORDINATOR

Contact Name:                                     Home Ph:
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Title:                               Email:
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Phone:                       Fax:                 Pager:
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Address:
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City:                             State:              Zip:
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Contact Hours                                     Cell:
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TECHNICAL CONTACT 1
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Contact Name: Craig Jones                         Home Ph:
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Title: Network Operating Center Mgr. Email:
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Phone:                       Fax:                 Pager:
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Address:
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City:                             State:              Zip:
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Contact Hours                                     Cell:
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SECOND TECHNICAL CONTACT
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Contact Name:                                     Home Ph:
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Title:                               Email:
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Phone:                       Fax:                 Pager:
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Address:
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City:                             State:              Zip:
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Contact Hours                                     Cell:
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[Exodus Logo]

Emergency Contact Order (Name refers to Technical Contacts in Registration Contact List)

Order     Name                               Contact Specific Notes
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1st
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2nd
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3rd
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4th
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5th
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6th
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Notes regarding emergency procedures or contacts








Preliminary Equipment List

Please list all pieces of equipment you are bringing to Exodus (routers, hubs, switches, keyboard and monitor, other equipment). Dimensions and power requirements are necessary to set up your rack, cabinet or cage space. Please attach additional sheets if needed. All equipment must be labeled before bringing it to Exodus.

   EQUIPMENT/ITEM DESCRIPTION:     SIZE (length, height, depth):   POWER/WEIGHT:
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1.
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2.
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3.
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4.
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5.
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6.
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7.
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8.
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9.
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10.
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PLEASE NOTE ANY UNUSUAL POWER/OUTLET REQUIREMENTS AND EQUIPMENT OVER 100 LBS.


[EXODUS LOGO]

TECHNICAL INFORMATION

When you Co-Locate at Exodus, you may use Exodus's IP Address space. You and your Exodus Project Manager must make a plan to change your current Domain Name Server records to reflect this. No DNS entries will be completed until this plan (however simple) is created. Exodus will always be willing to act as a primary or secondary DNS for your Domain Name should you request this.

How many IP addresses will you need? (for Co-Lo?) (for Circuit?)

PLEASE PROVIDE A COMPLETE LIST OF DOMAIN NAMES OR A HOST FILE WITH YOUR IP REQUEST.

o Please diagram your Network Topology. For requests of 64 IP's or more (/26), please email Visio or Power Point drawing to your Account Manager or Project Manager.

o What operating System?      Unix           --
                              NT             --
                              Other          _____________

o Number of Host Computers or IP Subnet Address space required:

o Current assigned IP subnet Address, or Not Applicable:

DOMAIN
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Current Primary          Current Secondary          Primary after Install       Secondary after
                                                                                Install
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------------------------------------------------------------------------------------------------

TELCO (IF APPLICABLE)
------------------------------------------------------------------------------------------------
Are you ordering your                    If YES, what TELCO            Circuit ID number?
own circuit(s)?
------------------------------------------------------------------------------------------------
Location A:    Example                    Location B: Customer premise
              EXODUS Communications       Address:_______________________________
              72 Corporate Park                   _______________________________
              Irvine, CA 92606            Contact:_______________________________
   NPA,NXX:   (714) 955-
   DENMARK:   1st Floor, Telco room, POP  NPA NXX:(   )
              cabinet                             ---   ---
   CONTACT:   Michael Chapman             DENMARK:
              Installation Manager        _______________________________________
              (714) 930-7130              Please be very specific (floor, room, wall, cabinet, etc.)
                                          Will Denmark need to be extended? Yes ___ No ___
                                          NOTE:
                                          There will be an additional charge for inside wiring.
------------------------------------------------------------------------------------------------

EMERGENCY CONTACT LIST
Exodus Communications, Inc. Confidential




EXHIBIT 10.8

SOLIDWEB
WHOLESALE SERVICE AGREEMENT

1. PARTIES. The parties to this agreement (dated June 13, 1997 are Solid Technology, Inc. an Oregon corporation ("Solid Technology") and Z Land, Inc. a California corporation ("Customer").

2. SERVICES PROVIDED. Subject to the technical specifications provisions of section 3, Solid Technology will supply hardware, connectivity and personnel to provide Customer SolidWeb virtual server hosting and Domino application hosting. SolidWeb virtual servers utilize the LINUX operating system and support Apache and Front Page HTML sites. Each SolidWeb virtual server account has unique FTP access. Solid Technology will supply hardware, Microsoft NT operating system and connectivity for Domino application sites. Customer will provide primary support regarding Domino software issues until payment is received for month seven as set forth in section 7. The average SolidWeb and Domino site includes 25MB disc storage space, 500MB data transfer per month and 10 e-mail accounts. Sites exceeding these parameters will be upgraded to a large site category with specifications and site costs to be determined by month 7 of this contract, based on the additional costs as shown in section 6 below. The parties anticipate short term inclusion of Cybercash secure server and CGI and JAVA enabling. Set-up pricing for secured sites will be determined during the installation and testing of the secured server. The parties intend to expand the scope of services provided in order to maintain a state of the art server system. Pricing for additional services will be negotiated prior to implementation. Other services may include Real Audio, WebCast, push technologies and chat/roundtable conferencing.

3. TECHNICAL SPECIFICATIONS. Hosting servers shall utilize redundant hardware and are to be maintained in a secure, climate controlled environment with redundant power supplies including industrial battery UPS and generator backup. Data to be stored on redundant disc arrays. Server hardware shall provide 99% average uptime with average CPU load not greater than 80%. Internet connectivity shall be via multiple divergent paths including dual border routers with failover links and dual DS3 connections to at least two major backbone providers. Average peak bandwidth usage shall not exceed 80% of bandwidth available to the NOC.

4. SUPPORT. Solid Technology will provide 24 hour 7 day per week server support with toll free access for authorized Regional Managers. Calls received before noon will receive a response by 5pm the same day. Calls received after noon will receive a response by noon the next business day. Average response time for calls reporting an interruption of service shall not exceed 30 minutes. Service charge will apply to support provided outside normal business hours of 8am to 5pm pacific time Monday through Friday except for support required to correct an interruption in service. Current after-hours rate is $185 per hour with a one hour minimum. Solid Technology will produce automated site reports showing traffic, storage, e-mail account status and registered Lotus Notes users. Customer shall provide primary support regarding Lotus software issues until payment is received for month seven as set forth in section 7.

5. ADMINISTRATION AND BILLING. Solid Technology and Customer will jointly develop an appropriate administration and billing system with communication interfaces.

6. CONSIDERATION. In consideration of services provided, subject to the minimum monthly charge provisions in section 7 and quantity discount provisions in section 8, Customer will pay fees to Solid Technology as follows:

One time set-up fee, per site      $15.00
Monthly hosting fee per site       $15.20
Additional disc storage space      $  .20 per MB per month
Additional data transfer           $  .05 per MB per month
10 additional e-mail acct set-up   $ 5.00
10 additional e-mail acct monthly  $ 2.50
Domain name set-up                 $ 6.00
Domain name transfer               $ 6.00
Domain name modification           $ n/c

Domain name transfer fees shall be waived for sites existing at the inception of this agreement.


7. MINIMUM MONTHLY CHARGE. Customer will pay Solid Technology a minimum monthly charge as shown in the following schedule.

Month                    Minimum Charge
-----                    --------------
One                         $ 2,500
Two                         $ 3,000
Three                       $ 3,750
Four                        $ 4,500
Five                        $ 5,250
Six                         $ 6,000
Seven                       $ 6,750
Eight                       $ 7,500
Nine                        $ 8,250
Ten                         $ 9,000
Eleven                      $ 9,750
Twelve                      $10,500
Thirteen                    $11,250
Fourteen                    $12,000
Fifteen                     $12,750
Sixteen                     $13,500
Seventeen                   $14,250
Eighteen                    $15,000
Nineteen to Twenty-four     $15,000

8. QUANTITY DISCOUNT. SolidWeb virtual server accounts are eligible for quantity discounted pricing as follows:

  Site Number            Monthly Fee Per Site
---------------          --------------------
1 to 1,200                      $15.00
1,201 to 2,400                  $12.50
2,401 to 5,000                  $10.00
5,001 to 10,000                 $ 7.50
10,001 and up                   $ 6.00

Quantity discounted pricing for Domino application sites will be determined after further review of cost structure and analysis of experience to date at the end of month six as set forth in section 7. Parties agree to negotiate appropriate quantity discount levels for Domino sites after this initial six month analysis period.

9. PAYMENT. $2,500 due July 1, 1997 will be applied to month one of the schedule in section 7 which schedule shall commence upon successful completion of the following: a) Creation of an ordering and reporting procedure. b) New order test including new domain name, e-mail account, HTML and Domino site. c) Receive test report. d) Transfer of an existing HTML and Domino site including domain name and e-mail account. e) Cancellation of service test. The parties expect that July 1997 shall be month one. Minimum monthly charge as shown in section 7 is due not later than the first of each month. Usage over minimum will be invoiced on the first business day of the following month with payment due 15 days after invoice date. If payment is not received within a grace period of fifteen days after payment due date Solid Technology will issue written notice of default. Customer shall have thirty days from the date of notice to cure any such default by payment of all charges due. Unpaid invoices are subject to an interest charge at the lesser of 1.5% per month on the outstanding balance or the maximum rate allowed by law. Customer agrees to pay Solid Technology reasonable collection expenses, including attorney fees. Failure to exercise any right as set forth herein shall not constitute a waiver of any such right by Solid Technology.

10. DISCLAIMER OF WARRANTY. Solid Technology warrants that service shall comply with the specifications of section 3. CUSTOMER EXPRESSLY AGREES THAT ALL OTHER ASPECTS OF USE OF THE SERVICE IS AT CUSTOMER'S SOLE RISK. NEITHER SOLID TECHNOLOGY NOR ANY OF ITS AFFILIATES


WARRANTS THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY MATERIAL ACCESSIBLE ON THE SYSTEM IS ACCURATE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND EXCEPT AS PROVIDED ABOVE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER SOLID TECHNOLOGY NOR ANY OF ITS AFFILIATES MAKES ANY EXPRESS OR IMPLIED WARRANTIES OR ENDORSEMENTS WITH REGARD TO ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED BY A THIRD PARTY THROUGH THE SYSTEM OR THE INTERNET.

11. LIMITATION OF LIABILITY. NEITHER SOLID TECHNOLOGY NOR ANY OF ITS AFFILIATES OR INFORMATION PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF SERVICE, LOSS OF DATA, UNAUTHORIZED ACCESS, COMPUTER VIRUS DAMAGE, LOSS OF INCOME OR ANY DAMAGES THAT RESULT FROM CUSTOMER'S RELIANCE ON SOLID TECHNOLOGY SERVICES. CUSTOMER'S SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM WHATSOEVER SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID BY OR ON BEHALF OF CUSTOMER TO SOLID TECHNOLOGY.

12. LAWFUL USE. Solid Technology services may only be used for lawful purposes. Transmission of any material in violation of any US or State regulation is prohibited. Customer warrants that any material submitted for publication through Customer's accounts does not infringe any copyright, trademark, patent or proprietary rights of others, nor shall it contain any material legally judged to be obscene, threatening, libelous or classified by the US government. Customer agrees to indemnify and hold harmless Solid Technology from any claims resulting from a violation of the above warranty by Customer. Solid technology reserves the right to monitor and control access and content as necessary to operate the system or comply with applicable law. Solid Technology shall keep Customer's data confidential, and shall not release any Customer data to any third party without Customer's written consent.

13. HARMFUL USE. Customer shall not transmit any information which contains a virus or other harmful components or use the service in any way which restricts or interferes with others use and enjoyment of the system or the internet. Transmission of unsolicited commercial e-mail is expressly prohibited. Any attempted unauthorized access or interference with the normal system operation of Solid Technology or interference with any computer system accessed via Solid Technology services may result in immediate termination of Customer service without refund.

14. TERMINATION. This agreement shall remain in effect through month twenty-four as set forth in section seven, subject to earlier termination by mutual agreement of the parties or the occurrence of a termination event. The following events shall entitle Solid Technology to elect to terminate this agreement; a) failure to cure a default as set forth in section 9; b) if Customer has received notice of default more than four times in two years. The following events shall entitle Customer to elect to terminate this agreement: a) if Solid Technology fails to meet the specifications of section 3 more than four times in two years; b) if Customer pays a $25,000 early termination fee to Solid Technology. In the event of termination for any reason the parties shall work together to transfer Customer's accounts within 45 days to another provider specified by Customer. Such termination shall end all obligations of both parties under this agreement except payment for services rendered.

15. COMPLETE AGREEMENT. This document represents the entire agreement of the parties and supercedes any prior written or oral agreements. Any additions or modifications to this agreement must be in writing and executed by duly authorized representatives of the parties.

16. ARBITRATION. Parties agree that any disputes or alleged breaches of this agreement shall be settled by arbitration in Columbia County, Oregon.

17. AUTHORIZATION. The undersigned represent that they are duly authorized by their respective Corporate Board of Directors to enter into this agreement and intend to bind each Corporation to the terms as set forth herein.

Z LAND, INC.                            SOLID TECHNOLOGY, INC.


By: /s/ JOHN W. VEENSTRA                By: /s/ JEFF HAMLIK
   ---------------------------------       -------------------------------------

       John Veenstra, President              Jeff Hamlik, Vice President

Date:   6-13-97                       Date:     6-30-97



EXHIBIT 10.9

AGREEMENT TO PURCHASE FRANCHISE TERRITORIES

THIS AGREEMENT is entered into on November 29, 1999 between ZLand, Inc., a California corporation, located at 27081 Aliso Creek Road, Aliso Viejo, California, USA hereinafter referred to as "Seller" and Dorado Resources Corp., and or its assigns, 511-475 Howe Street, Vancouver, BC, Canada hereinafter referred to as "Buyer".

RECITALS:

a. Seller owns or has a subsidiary who owns the franchise development rights for certain territories; and

b. Buyer or its principals and investors own a company or subsidiary which wishes to purchase said rights from Seller or Seller's subsidiary

ACCORDINGLY, it is agreed as follows:

1. Seller agrees to sell and Buyer agrees to buy one hundred (100) ZLand Franchise territories within Canada. Buyer shall designate where the one hundred territories shall be located within the cities of Vancouver and Toronto, from the 120 total territories available.

2. A franchise agreement substantially similar to that contained in Exhibit A ("ZLand Business Program Franchise Agreement") shall govern the territories.

3. The purchase price is Thirty Thousand US Dollars ($30,000) per territory, and Three Million US Dollars (US$3,000,000) in total, US$150,000 of which shall be paid by Buyer on or before December 31, 1999. A further US$150,000 shall be paid by Buyer on or before March 31, 2000; a further US$500,000 shall be paid on or before June 30, 2000; a further US$1,000,000 shall be paid on or before September 30, 2000; a final US$1,200,000 shall be paid on or before November 30, 2000, unless otherwise mutually amended by both parties.

4. Franchisee agrees to purchase the remaining 391 ZLand franchise territories in Canada, and agrees to establish a rollout schedule for the operational launch of the first 200 of these territories with ZLand on or before March 31, 2000. Franchisee agrees to establish a rollout schedule for the operational launch of the next 100 of these territories with ZLand on or before June 30, 2000. Franchisee agrees to establish a rollout schedule for the operational launch of the remaining 91 of these territories with ZLand on or before December 31, 2000. Franchisee agrees that such rollouts shall be complete on or before December 31, 2001. Franchisee has the right to accelerate these rollout schedules and purchases. Payment terms to be mutually agreed by ZLand and Franchisee, but payment shall be completed on or before the rollout period ending December 31, 2001.

5. Seller agrees that Buyer will have a right to buy all Canadian territories for as long as the schedule of purchases in item 4 above is strictly adhered to. Payment amount is not to exceed US$30,000 per territory.

6. Seller and Buyer both agree that once they begin their relationship as Franchisor and Franchisee, it shall be governed by the terms, conditions and disclosures set forth in the franchise agreement.

7. Seller and Buyer both agree that the initial 100 Territory purchase in 1. above is subject to ZLand completing and having access to at least US$15 million from its Series C funding, and Buyer completing at least US$300,000 in funding on or before December 31, 1999.

IN WITNESS WHEREOF, THE PARTIES HAVE EXECUTED THIS AGREEMENT AT ALISO VIEJO, CALIFORNIA, USA ON NOVEMBER 29, 1999.

ZLAND, INC.                        DORADO RESOURCES CORP.


     /s/ Glenn Abood                         /s/ Michael Meyers
-------------------------------
  By:    Glenn Abood, President             By:  Michael Meyers, President
     --------------------------                  --------------------------


EXHIBIT A

BUSINESS PROGRAM FRANCHISE AGREEMENT

(Between ZLand, Inc. and Dorado Resources Corp.)


EXHIBIT 10.10

LOCATION:

TORONTO, ONTARIO, CANADA
VANCOUVER, BRITISH COLUMBIA, CANADA
DORADO RESOURCES CORP.

DATE: NOVEMBER 30, 1999

ZLAND, INC.

OPERATING ASSISTANCE AGREEMENT

WITH

DORADO RESOURCES CORP.


OPERATING ASSISTANCE AGREEMENT

THIS OPERATING ASSISTANCE AGREEMENT ("Agreement") is made and entered into as of November 30, 1999, by and between Dorado Resources Corp. a British Columbia, Canadian corporation (collectively, "Franchisee"), and ZLand, Inc. a Delaware corporation ("Provider").

RECITALS

A. WHEREAS, Franchisee wishes to hire another party with industry expertise to assist in the operation of its ZLand Franchises in the Toronto, Ontario, Canada and Vancouver, British Columbia, Canada metropolitan areas (collectively referred to as the "Franchise");

B. WHEREAS, while Franchisee will maintain ultimate supervisory and management responsibility, Franchisee wishes to have this other party hire general managers and provide other assistance related to the launching and operating of the various territories in its Franchise;

C. WHEREAS, Provider has the necessary industry expertise to provide such services; and

D. WHEREAS, Provider has employees who can perform general managers functions for Franchisee.

AGREEMENT

Franchisee hereby wishes to engage Provider to provide the above services and Provider wishes provide such services to Franchisee. In consideration of the mutual promises, covenants and agreements herein, Franchisee and Provider agree as follows:

1. Term and Termination. The initial term of this Agreement shall be one year subject to earlier termination or renewal as set forth herein, commencing on the date hereof.

1.1 Renewal. Following the initial term, this Agreement shall automatically renew for a period of one (1) year, unless either party gives 90 days written notice to the other party of its intention not to renew as set forth herein. Notwithstanding the foregoing, this Agreement shall automatically terminate if the Franchise is sold or otherwise disposed of, all the remaining assets of the Franchise are liquidated, and the affairs of the Franchise are fully and completely wound up.

1.2 Termination. Notwithstanding any other provision of this Agreement to the contrary, either party shall provide the other party with thirty (30) days prior written notice of any breach of this Agreement. If such noticed breach is not cured at the end of the notice period (or, if cure cannot reasonably be completed in that time, steps toward cure have begun during that period and are being diligently pursued) the noticing party may terminate this Agreement.

1

Notwithstanding anything contained herein to the contrary, all advances or guarantees by the Provider or its affiliate company must be fully discharged for such termination to be valid.

2. Lease of General Managers. Franchisee hereby leases from Provider the full time services of two employees to act as General Managers of Franchise operations ("General Managers"). While Franchisee is responsible for the overall management and control of the Franchise, General Managers shall oversee the day-to-day operations of Franchisee's Franchise, the premises of which are located in Vancouver, British Columbia and Toronto, Ontario areas (one General Manager for each area), as required by Franchisee's Franchise Agreement with Provider on Franchisee's behalf, but subject to Franchisee's direction and control. Franchisee acknowledges that General Managers are Provider's employees and hereby agrees not to solicit the services of General Managers or any of Provider's employees during the term of this Agreement and for a period of twelve (12) months thereafter without Provider's prior written consent. Franchisee shall have the right to approve or disapprove the General Managers selected by Provider, and Franchisee shall further have the right to terminate the services of either General Manager upon thirty (30) days written notice to Provider, and Provider shall endeavor to find a suitable replacement General Manager during that time.

3. Operation of the Franchise.

3.1 Provider's Duties and Responsibilities. Under the direction and control, in the name and for the account of Franchisee, General Managers shall oversee the day-to-day operations of the Franchise in accordance with the Franchise Agreement and consistent with prudent management practices, subject to the terms of this Agreement and the Annual Budget (as defined in clause (b) below) then in effect. In all instances herein, all duties attributed to General Managers are also the duties of Provider and vice versa. General Managers shall do and perform under the direction and control of Franchisee, with any and all necessary assistance from Provider's staff, when and as necessary or appropriate, solely with funds from the Working Capital Account as defined in
Section 5 below, the following:

(a) Prepare a comprehensive and detailed operation and development plan (the "Plan") for the Franchise, which shall be a part of the Annual Budget referenced above. The Plan shall include but not be limited to, separate financial pro formas and cash flow projections pertaining to the Franchise;

(b) Prepare a comprehensive and detailed annual budget for the Franchise, which shall include the items set forth in Section 3.1, as well as line item allocations and detail for the matters set forth in the Plan and/or otherwise considered by the Franchise ("Annual Budget");

(c) Maintain all books, records, reports, and accounts in which shall be entered all transactions of the Franchise and shall be open for inspection and copying by Franchisee.

2

(d) Promptly assist and cooperate with Franchisee's accountants in performance of any accounting functions required of Franchisee's accountants, including the treatment and adjustment of capital accounts, the calculations of capital contributions and allocations, the preparation of tax returns, the making of tax and accounting elections, and all other matters reasonably required of or by Franchisee's accountants;

(e) Receive, consider and use his best efforts to resolve the complaints of all customers or users of any of the services or facilities of the Franchise;

(f) Enter into, pay and perform in the name of and at the expense of Franchisee, all contracts, operating leases, concessions, licenses, permits and other undertakings for the operation of the Franchise;

(g) Receive and collect all cash and accounts generated from the operation of the Franchise, convert all accounts to cash and deposit such sums, along with all funds furnished by Franchisee as "working capital" and all other monies received by General Managers for or on behalf of Franchisee, into the Working Capital Account (as defined in Section 5.1);

(h) Pay and disburse on behalf and for the account of Franchisee, as required for the operation of the Franchise, and all other disbursements directly or indirectly authorized by this Agreement; and any other charge, item of expense or other item which General Managers considers to be necessary or desirable for the operation of the Franchise consistent with the Annual Budget and not otherwise expressly authorized or limited under this Agreement;

(i) Arrange for and cause, at Franchisee's expense, compliance by Franchise with all statutes, ordinances, laws, rules, regulations, orders and determinations affecting or issued in connection with the Franchise, by any governmental authority having jurisdiction; and

(j) Institute and defend, in Provider's name and/or in the name of Franchisee, and (subject to the provisions of the Franchise Agreement) at Franchisee's expense, any necessary legal actions or proceedings to enforce contracts involving the Franchise, collect charges, rent or other income for the Franchise; any counsel engaged under this subsection shall be designated by Provider and shall be subject to Franchisee's approval which shall be deemed given unless written objection is received by Provider within 10 days after the request for approval is given.

3.2 Annual Budget. The Annual Budget for the first fiscal year of the Franchise will be delivered by General Managers to the Chairman of Franchisee's Finance Committee within 60 days after the execution date hereof and shall be deemed accepted if Franchisee does not object to the proposed Annual Budget within 15 days after delivery. Each Annual Budget shall include, without limitation, General Managers' forecast of revenues, expenses and cash flow for the Franchise for the fiscal year, presented on a monthly basis, plus a capital improvements and replacements budget. At the request of Franchisee given to General Managers within 10 days after tender of the proposed Annual Budget, Provider's representatives shall review such budget with Franchisee and General Managers at the Franchise or a mutually agreeable location. General Managers may revise the Annual Budget from time to time to reflect any unpredicted significant

3

changes, variables or events beyond General Managers' control or include significant additional unanticipated items of income or expense. Any such revision shall be submitted for, and subject to, Franchisee's approval. Unbudgeted or unforecast expenditures unforeseen at the time of submission of the Annual Budget and reasonably deemed necessary by General Managers in a bona fide emergency may be made without Franchisee's prior authorization, except as provided in this Section 3. Neither General Managers nor Provider shall be deemed to have made any guarantee, warranty or representation whatsoever in connection with the Annual Budget. Franchisee acknowledges that each Annual Budget, including any forecast of revenues, expenses and cash flow, are estimates and are subject to and will be affected by changes in financial, economic and other conditions and circumstances beyond General Managers' or Provider's control.

3.3 Reports. General Managers shall provide Franchisee with quarterly comprehensive written reports as to the status of the development and operation of the Franchise. The written reports shall contain, but not be limited to, a capsulation or abstract of the matters discussed at the meetings then transpiring between Franchisee and Provider, including, but not limited to, an analysis and discussion of the progress and performance of the Franchise, and the conformance or variances of the foregoing to or with the Plan and Annual Budget. The reports shall also contain, but not be limited to, an analysis and discussion of the specific minimum performance levels to be achieved by General Managers. Franchisee reserves the right to reasonably determine the format and topic content of the above reports.

3.4 Compensation. Provider, as its fee for all assistance services with regard to the Franchise and the lease of General Managers' services hereunder, shall receive US$24,000 per month. This US$24,000 per month fee shall be waived for the first twelve months of this Agreement. Franchisee shall pay Provider's General Managers the performance-based bonus compensation earned under formula contained in General Managers' contracts with Provider. The foregoing fee shall be included as a special item to the Plan and Budget. Further, Provider shall receive a bonus of 20% of the EBITDA of the Franchise (earnings before interest, taxes, depreciation and amortization, all as determined in accordance with U.S. GAAP), payable each quarter that the Franchise shows a profit. If Provider employs its Human Resources Department to provide personnel recruiting services beyond such recruitment services provided solely by General Managers, Provider shall receive a fee of $1,000 per person recruited.

3.5 General Provisions. Provider shall determine the manner and means of carrying out its duties hereunder subject, however, to the oversight and control of Franchisee. Provider shall have the right of control and discretion as to the manner of performance of its services hereunder in that the result of the work and not the means by which it is accomplished shall be the primary factor for which the parties have bargained hereunder. Provider's obligations for performance of services hereunder, shall be limited to the completion of the services described above in accordance with the Plan and Annual Budget as set forth herein. Franchisee shall not direct the details, manner or means by which Provider accomplished the services performed hereunder, provided that the services are in accordance with the Plan and Annual Budget.

3.6 Payment of Taxes. Provider shall be responsible for General Managers' employment taxes and estimated tax liabilities, whether federal, state or local. Franchisee shall be

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responsible for the employment taxes and estimated tax liabilities, whether federal, state or local, for all Franchise employees.

3.7 Workers' Compensation Insurance. Provider shall obtain and maintain at all times hereunder its own workers' compensation insurance covering General Managers, at Provider's expense, and, upon reasonable request, provide Franchisee with a certificate evidencing such coverage containing the policy number and the name and address of the carrier. Notwithstanding any other indemnification contained herein. Provider shall indemnify, defend and hold Franchisee harmless from any and all claims arising out of any injury, disability, or death of General Managers as its employee or otherwise, during the performance of any services hereunder or otherwise.

3.8 Employees of Franchise. General Managers shall hire personnel to staff the Franchise as needed. All such personnel shall be the employees or contractors of Franchisee under Franchisee's direction unless otherwise agreed to by Provider and Franchisee. Notwithstanding any other indemnification contained herein, Franchisee shall indemnify, defend, and hold Provider harmless from all claims arising out of Franchisee's retention or employment of any of its subcontractors or employees, or otherwise. Each and every contract of employment entered into by and between Franchisee and Franchisee's subcontractors or employees with regard to any services to be performed for the Franchise shall state substantially as follows:

(a) Franchisee's subcontractors and/or employees are subcontractors and/or employees of Franchisee alone (and not of the Provider);

(b) Franchisee is contracting for the retention or employment of such subcontractors and/or employees on Franchisee's own behalf and not as an agent of the Provider, unless otherwise expressly authorized in writing by the Provider; and

(c) No subcontract or contract of employment, oral or written, implied or in fact, exists between Franchisee and Franchisee's subcontractor and/or employees and the Provider.

4. Operating Expenses. In performing its duties hereunder, Provider shall act solely in the name and for the account of Franchisee. All expenses properly incurred by Provider in performing its duties hereunder shall be borne exclusively by Franchisee. Franchisee acknowledges that operating expenses shall include all costs incurred by Provider for telemarketing, credit card fulfillment, and verification; advertising, marketing fees, and media buys; legal, accounting, and bookkeeping fees; customer support; licensing fees and software expenses; equipment leases; and, all travel and other expenses incurred by such management personnel relating to the Franchise (collectively, the "Reimbursement Expenses") all charges not to exceed the fair market value of services provided. Franchisee shall pay when due all fees payable under Section
7. To the extent the funds necessary therefor are not generated by the operation of the Franchise, they shall be supplied by Franchisee to Provider in the manner provided in Section 5. Notwithstanding the foregoing, during the first three months of this Agreement, Provider shall pay the base compensation of eight sales representatives for the Franchise (estimated cost - $126,000) and shall pay a cooperative advertising allowance of

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$15,000 per month (total cost - $45,000). The amount of these expenses shall be paid by Provider to Franchisee when due for each month, and shall be deposited by Franchisee into the Working Capital Account so that they will be available to pay the expenses.

5. Working Capital Account.

5.1 Definition. As used herein, "Working Capital Account" includes funds for the maintenance of adequate cash balances, to finance receivables, payrolls, inventories and such other expenditures as shall be deemed necessary by Franchisee and as required by the Annual Budget, to be deposited and invested in an account or accounts of a type and with financial institutions selected by Franchisee.

5.2 Working Capital Account. All funds to be made available to General Managers by Franchisee for the operation of the Franchise, including all funds derived from the operation of the Franchise, shall be deposited in the Working Capital Account. The Working Capital Account shall at all times be under the control of General Managers, subject to the direction of Franchisee and to General Managers' obligation of accounting to Franchisee as and when required herein. All monies received from the operation of the Franchise, and any and all expenses paid by General Managers on account of the operation of the Franchise, including, without limitation, the expenses noted in Sections 4 and 7 shall be deposited into and disbursed from the Working Capital Account. General Managers may (but are not obligated to) pay creditors of the Franchise such amounts as may be necessary from time to time to pay and discharge debts of the Franchise so as to prevent the attachment, creation or imposition of any lien, claim, security interest or encumbrance on the Franchise, the Working Capital Account or this Agreement. Checks or other instruments of withdrawal shall be signed only by a General Manager and an authorized representative of the Franchise. Franchisee shall have no right to receive funds on deposit in the Working Capital Account other than to receive amounts from the Working Capital Account as, if and when entitled thereto under this Agreement. Upon the expiration or earlier termination of this Agreement and the payment to Provider of all amounts then due Provider, all remaining amounts in the Working Capital Account shall be paid forthwith to Franchisee, or made available by transfer of account control authorization.

5.3 Commingling of Funds. The Working Capital Account shall be used in connection with the operation of the Franchise and the performance of the terms and conditions of this Agreement, and General Managers shall segregate all receipts, accounts and records pertaining to the Franchise operations. Neither Provider nor General Managers shall commingle the monies of the Franchise with the monies of Provider or other ZLand franchisee.

6. Books, Records and Statements.

6.1 System of Accounts. General Managers shall keep adequate books of account and other records reflecting the results of Franchise operations on a cash basis. Except for such books and records as General Managers may elect to keep in Provider's office or other suitable location, the books of account and all other records relating to or reflecting the operation of the Franchise shall be kept at the Premises of the Franchise and shall be available to Franchisee and its representatives at the places kept during the hours of 9:00 a.m. to 5:00
p.m., local time,

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Monday through Friday, for examination, audit, inspection and transcription (at Franchisee's expense).

6.2 Quarterly and Annual Statements. General Managers shall prepare and deliver to Franchisee, within 45 days after the end of each calendar quarter, a financial statement containing a statement of income showing the results of operations of the Franchise for such preceding calendar quarter and for the portion of the fiscal year ended on the last day of such preceding calendar quarter. Such statement shall be prepared from the books of account of the Franchise maintained by General Managers on a cash basis. Within 90 days after the end of each fiscal year, General Managers shall furnish Franchisee with statements for the preceding fiscal year containing (i) a statement of income on a cash basis showing the results of operations of the Franchise for such preceding fiscal year, and (ii) a statement of the aggregate net cash flow, operating expenses, gross operating profit, and the management fees, for such preceding fiscal year. The foregoing annual financial statements shall be reviewed by an independent certified public accountant (the "Independent Accountant") and the cost of preparing and presenting them shall be included in the operating expenses of the Franchise and paid by General Managers from the Working Capital Account. Any disputes as to the contents of any such statement or any accounting matter hereunder shall be determined by the Independent Accountant, whose decisions shall be final and conclusive as to Provider, General Managers and Franchisee.

7. Insurance.

7.1 Coverages. During the term of this Agreement, General Managers shall procure and maintain, to the extent available on commercially reasonable terms, at Franchisee's sole cost and expense, insurance of such kinds and amounts as Franchisee shall be required to carry pursuant to the provisions of any lease or other agreement affecting the Franchise including the Franchise Agreement, as well as any other or additional insurance that Franchisee and the ZLand franchise system shall require. If General Managers are unable to obtain such insurance on commercially reasonable terms he shall notify Franchisee, which shall have the right to obtain such coverages and cause the premiums to be paid from the Working Capital Account.

7.2 Insurers. All insurance shall be in such form and amounts and with such companies as shall be reasonably satisfactory to Franchisee and Provider and, to the extent required by any mortgage, lease or other agreement affecting the Franchise, by all interested parties thereunder. All policies insuring against damage to the Franchise or portions thereof or interruptions of business or the like shall name Franchisee, Provider, and such other parties as may be required by the provisions of any lease or other agreement affecting the Franchise as the insureds thereunder, as their respective interests may appear. All policies of hazard insurance shall include loss payment clauses in the form required by any lease or other agreement affecting the Franchise and Franchisee shall advise General Managers of the respective requirements of each such agreement prior to opening of the Franchise. All policies of liability insurance shall name Franchisee, Provider, and such other parties required above as the insureds thereunder, and shall contain riders and endorsements adequately protecting the interests of Provider. Certificates of all policies of insurance shall be delivered to Franchisee and to all such other parties, as Franchisee shall reasonably direct. Deductible items shall be paid from the Working Capital Account, if sufficient, and directly by Franchisee otherwise.

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7.3 Subrogation. General Managers shall cause (to the extent possible without incurring undue expense) all policies of insurance to provide that the insurer will have no right to subrogation against Franchisee, Provider or any of its agents or employees or affiliates except for gross negligence or willful misconduct. Franchisee assumes all risks in connection with the adequacy of any insurance or self-insurance program, and waives any claim against Provider for any liability, cost or expense (including attorneys' fees and disbursements) arising out of any uninsured claim, in part or in full, of any nature whatsoever. All policies of insurance to be procured by General Managers shall permit the foregoing waiver (to the extent possible without incurring undue expense).

7.4 Blanket Policies. Except to the extent otherwise required pursuant to the provisions of any lease or other agreement affecting the Franchise, and to the extent feasible, insurance may be obtained by General Managers, through the blanket insurance policies for all VentureLink franchises with the expense therefor allocated to the Franchise.

8. Notices. Any notice, statement or demand required under this Agreement shall be in writing and shall be delivered personally or electronically, or mailed addressed to:

If to:   Provider:         ZLand, Inc
                           27081 Aliso Creek Road
                           Aliso Viejo, CA 92656
                           Attention: Legal Department

If to:   Franchisee:       Dorado Resources Corp.
                           2200-609 Granville Street
                           Vancouver, British Columbia, Canada V7Y 1H2
                           Attention: Chairman, Management Committee

or to such other addresses as Provider and Franchisee shall designate in the manner herein provided, and shall be deemed to have been given on the day delivered or transmitted or, if mailed, three (3) days after it shall have been mailed, as aforesaid, in any regularly maintained government post office or branch post office. Any notice of an event of default, termination or exercise or non-exercise of a renewal option shall be personally delivered by means of overnight courier with receipted delivery or by certified or registered prepaid, first class U.S. mail, return receipt requested.

9. Indemnification.

9.1 Standard of Performance. Provider shall not, in the performance of this Agreement, be liable to Franchisee or to any other person or entity due to any act or omission, negligent, tortious or otherwise of any agent or employee of Franchisee or due to any such act or omission of Provider, its agents, General Managers or other employees, unless such act or omission of Provider constitutes gross negligence or willful misconduct. For the purposes of this provision, Provider will be considered responsible only for the acts or omissions of such of its own employees and not employees of the Franchise or other employees of Franchisee.

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Notwithstanding any other provisions of this Agreement, in no event shall Franchisee make any claim against Provider, its affiliates or subsidiaries on account of any alleged errors of judgment made in good faith in connection with the management and operation of the Franchise hereunder by General Managers, nor shall Franchisee object to any expenditure made by General Managers or Provider in good faith in accordance with this Agreement and in the course of General Managers' activities and the operation of the Franchise unless such expenditure is specifically prohibited by this Agreement.

9.2 Indemnification. Franchisee agrees to indemnify and save Provider and General Managers harmless from all liability, loss, damage, cost, claim or other expense, including reasonable attorneys' fees and disbursements, arising out of General Managers' performance of his duties under this Agreement, including, without limitation, all liability for injury to persons or damage to property by reason of any cause whatsoever, either in or about the Franchise or elsewhere when General Managers is carrying out the provisions of or any way connected with this Agreement.

9.3 Survival. This Section 9 shall survive the expiration or other termination of this Agreement.

10. Option to Purchase Franchisee Equity. In consideration of the waiver of the management fee described in Section 3.4, the payment of sales representatives expenses and cooperative advertising expenses described in
Section 4 and a payment of $7,000 being made by Provider to Franchisee concurrently with execution of this Agreement, Franchisee hereby grants Provider an option to purchase up to 19.9% of the fully-diluted equity of Franchisee, exercisable as follows:

(a) Beginning June 30, 2000, Franchisee shall be permitted to purchase up to 10% (calculated after the purchase) of the fully-diluted equity of Franchisee;

(b) Beginning November 30, 2000, Franchisee shall be permitted to purchase up to an additional 9.9% (calculated after the purchase)of the fully-diluted equity of Franchisee;

(c) The option shall expire June 30, 2001; and

The exercise price for the equity shall be the fair market value of the equity at the date of exercise, determined by the closing bid or last sale price of the equity on the trading date preceding the date of exercise, if the equity is publicly traded or, if it is not publicly traded, the last price for the equity paid by an independent third party, or if there have been no purchases by independent third parties, the price established by Franchisee's board of directors for purposes of stock option grants to employees or similar reasons. Provider shall receive full credit toward the exercise price of the management fees waived, sales representative and cooperative advertising fees paid and the $7,000 option payment, all as described above.

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11. Miscellaneous.

11.1 Fiscal Year. The phrase "fiscal year" shall mean the fiscal year of Provider, which shall begin January 1 of each year and end on December 31 of that year, unless Provider shall specify otherwise, except for the first year of the Term, which shall begin on the execution date hereof and end on the December 31 of the year next following the year of execution hereof.

11.2 Independent Accountant. The Independent Accountant shall be selected by Provider, with Franchisee's approval, and may be any firm of independent certified public accountants.

11.3 Further Assurances. Franchisee and Provider shall execute and deliver all other appropriate supplemental agreements and other instruments, and take any other action necessary to make this Agreement fully and legally effective, binding and enforceable as between them and as against third parties.

11.4 Counterparts. This Agreement may be executed in one or more counterparts, none of which need contain the signature of more than one party hereto, and each of which shall be deemed to be an original, and all of which together shall constitute a single agreement. The headings of the titles to the several sections of this Agreement are inserted for convenience only and are not intended to affect the meaning of any of the provisions hereof.

11.5 Waivers, Amendments, Etc. This Agreement may not be changed, modified or terminated, nor may any provisions hereof be waived, except by a writing signed by the party to be charged with any such change, modification, termination or waiver. The waiver of any of the terms and conditions of this Agreement on any occasion or occasions shall not be deemed a waiver of such terms and conditions on any future occasion.

11.6 Binding Effect. This Agreement shall be binding upon and inure to the benefit of Franchisee, its successors and/or permitted assigns, and shall be binding upon and inure to the benefit of Provider, its successors and/or permitted assigns.

11.7 Entire Agreement. This Agreement constitutes the entire Agreement between the parties relating to the subject matter hereof, superseding all prior agreements or undertakings, oral or written. Franchisee hereby represents that, in entering into this Agreement, Franchisee has not relied on any projection of earnings, statements as to possibility of future success or other similar matters which may have been prepared by Provider as to the cost or the future financial success of the Franchise.

11.8 Governing Law. This Agreement shall be governed by and construed in accordance with the internal substantive laws, and not the choice of law rules, of the State of California.

11.9 Severability. If any one or more of the phrases, sentences, clauses or paragraphs contained in this Agreement shall be declared invalid by the final and unappealable order, decree or judgment of any court, this Agreement shall be construed as if such phrases, sentences, clauses

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or paragraphs had not been inserted, provided that the economic basis of this Agreement is not thereby altered.

11.10 Consents. Except as herein otherwise provided, whenever in this Agreement the consent or approval of Provider or Franchisee is required, such consent or approval shall not be unreasonably withheld or delayed. No such consent shall be effective for purposes of this Agreement unless the same shall be in writing and shall be duly executed by an authorized officer or agent of the party granting such consent or approval.

11.11 Reference to Franchisee. If Franchisee shall comprise more than one person or entity, then the liability of all parties named as part of "Franchisee" shall be joint and several.

IN WITNESS WHEREOF, Provider and Franchisee have duly executed this Agreement as of the day and year first above written.

PROVIDER: ZLand, Inc., a Delaware corporation

By: /s/ GLENN ABOOD
   ----------------------------------
       Glenn E. Abood, President

FRANCHISEE: Dorado Resources Corp., a British Columbia, Canadian corporation

By: /s/ MICHAEL MEYERS
   ---------------------------------
      Michael Meyers, President

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EXHIBIT 10.11

ZLAND.COM, INC.
BUSINESS PROGRAM FRANCHISE AGREEMENT

1. PARTIES

This ZLAND.COM, INC. BUSINESS PROGRAM FRANCHISE AGREEMENT (the "Agreement") is dated as of ________________________, 20____, and is between ZLand.com, Inc. ("ZLand.com"), a Delaware corporation whose principal office is located at 27081 Aliso Creek Road, Aliso Viejo, California 92656, and ______________________________________ ("Franchisee"), with an address for purposes of this Agreement, at ____________________________________.

2. NATURE AND SCOPE OF FRANCHISE

a. ZLand.com and its affiliates have devised and continue to develop strategic Internet products and services including ZLand.com business applications, business methods, technical knowledge, commercial ideas, advertising material, marketing strategies, administrative procedures, business forms, employee training techniques, which, taken together, provide the basis for the operation of a proprietary business offering customers the ability to conduct commerce and other business activities on the Internet with minimal investment and low monthly costs. These products, ZLand.com's sales methods and other such information comprise the ZLand.com System. ZLand.com is the licensee under a royalty free license from its wholly owned subsidiary ZLand (Cayman) Limited of certain intellectual property rights in certain valuable (i) trade names, service marks and trademarks, including, without limitation, the names and phrases "ZLand.com", "e-business for everyone", and "ebusinessforeveryone.com", and (ii) proprietary rights in software and proprietary rights to information relating to methods of doing business. ZLand.com has the right to authorize others to adopt and use the ZLand.com System in the territory or territories described in Attachment 1 (the "Territory"). ZLand.com's franchise territory strategy is designed to match the appropriately qualified franchise operator to each market.

b. The rights granted to the Franchisee to operate the Territory are set forth in this Agreement and the accompanying attachments.

c. The foundation of the ZLand.com System and the essence of this Agreement is adherence by Franchisee to ZLand.com's standards and policies which provide for uniform operation and service of all ZLand.com franchisees through the ZLand.com System including, but not limited to, selling only approved products and services; the use of only prescribed or approved advertising; and strict compliance with established customer service policies. Compliance by Franchisee with the foregoing standards and policies, set forth herein and in the ZLand.com business manuals, in conjunction with the ZLand.com trademarks and service marks provides the basis for the valuable good will of the ZLand.com System. Other material elements of this Agreement include the establishment and maintenance of a close personal working relationship with ZLand.com in the conduct of Franchisee's ZLand.com Business, Franchisee's accountability for performance of the obligations contained in this Agreement, and Franchisee's adherence to the tenets of the ZLand.com System.

d. The provisions of this Agreement shall be interpreted to give effect to the intent of the parties stated in this paragraph 2 so that the Territory shall be operated in conformity to the ZLand.com System through strict adherence to ZLand.com's standards and policies as they exist now and as they may be from time to time modified.

e. Franchisee acknowledges its understanding of ZLand.com's basic business policy that ZLand.com will grant franchises only to those individuals who will work full-time (or hire an acceptable full-time manager) in the operation of their franchised ZLand.com Business.

3. FRANCHISE GRANT AND TERM.

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a. BASIC GRANT. ZLand.com grants to Franchisee, for a stated term, the right, license and privilege to operate as a ZLand.com franchisee. This includes the following rights, licenses and privileges:

(i) to adopt and use the ZLand.com System in the Territory;

(ii) to advertise to the public that Franchisee is a ZLand.com franchisee;

(iii) to adopt and use, but only in connection with the sale of those products and services which have been designated by ZLand.com for use in the Territory, the trade names, trademarks and service marks which ZLand.com shall designate, from time to time, to be part of the ZLand.com System (the "ZLand.com Marks"; and

(iv) to operate the ZLand.com System in the Territory. Except as otherwise specifically authorized in this Agreement (for example with respect to the ZLand.com Reseller Program described in paragraph 9 hereof), ZLand.com shall not (A) operate, nor authorize any other ZLand.com franchisee to operate within the Territory, nor (B) sell, nor authorize any other ZLand.com franchisee to sell, to accounts physically situated within the Territory. ZLand.com shall give all leads pertaining to ZLand.com business in the Territory only to Franchisee. ZLand.com authorizes Franchisee to call on all accounts, except those that qualify as a major account as described in paragraph
9 (which sets forth the rules relating to those particular accounts) within the Territory. Franchisee shall be responsible for such account contracts and also have the right to the Gross Profits from such account contracts for the term of said contracts. Franchisee shall not operate from any premises physically situated outside the Territory whether a main office or satellite office. Franchisee shall not call on or market directly to, no matter what the method, accounts that are in another ZLand.com franchisee's territories or which Franchisee or Franchisee's sales people cannot 1) reasonably drive to from the Territory and 2) reasonably provide quality service from the Territory.

b. TERM. The term of this Agreement shall begin on the date of execution of this Agreement and continue for seven years unless terminated prior thereto pursuant to the provisions hereof.

c. ZLAND.COM MARKS. ZLand.com hereby grants to Franchisee the right during the term hereof to use and display the ZLand.com Marks in accordance with the provisions contained herein and in the confidential Operations Manual, solely in connection with the operation of the Franchised Business. Franchisee acknowledges that ZLand.com prescribes minimum standards respecting the nature and quality of the goods and services used by Franchisee in connection with which the ZLand.com Marks are used. Franchisee agrees that as between ZLand.com and Franchisee, the ZLand.com Marks are the exclusive property of ZLand.com. Franchisee now asserts no claim and will hereafter assert no claim to any goodwill, reputation or ownership thereof by virtue of Franchisee's franchised or licensed use thereof or otherwise. It is expressly understood and agreed that ownership and title of the ZLand.com Marks and ZLand.com's manuals, bulletins, instruction sheets, forms, methods of operation and goodwill are and, as between ZLand.com and Franchisee, shall remain vested solely in ZLand.com, and the use thereof is only co-extensive with the term of this Agreement. Franchisee acknowledges that the material and information now and hereafter provided and/or revealed to Franchisee pursuant to this Agreement (including in particular, but without limitation, the contents of the Confidential Operations Manual) are confidential trade secrets of ZLand.com and are revealed in confidence, and Franchisee expressly agrees to keep and respect the confidences so reposed, both during the term of this Agreement and thereafter. Franchisee agrees to be responsible for and supervise all of its principals, officers, directors, partners, employees and agents in order to insure the proper use of the ZLand.com Marks in compliance with this Agreement. Franchisee shall use the ZLand.com Marks solely in connection with the Franchised Business and shall not use or display the ZLand.com Marks in connection with the operation of any business, the performance of any other service or the conduct of any activity outside the scope of the Franchised Business. Franchisee shall use the ZLand.com Marks only in connection with the Franchised Business and agrees that all of Franchisee's use under this Agreement inures to the benefit of ZLand.com. Nothing herein shall give Franchisee any right, title or interest in or to any of the ZLand.com Marks, except a mere privilege and license during the term hereof to display and use the same strictly according to the limitations provided in this Agreement and the Confidential Operations Manual.

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If required by applicable law, Franchisee agrees to join with ZLand.com in any application to enter Franchisee as a registered or permitted user, or the like, of the ZLand.com Marks with any appropriate governmental agency or entity. Upon termination of this Agreement for any reason whatsoever, ZLand.com may immediately apply to cancel Franchisee's status as a registered or permitted user and Franchisee shall consent in writing to the cancellation and shall join in any cancellation petition. The expense of any of the foregoing recording activities shall be borne by Franchisee.

d. USE AND MODIFICATION OF ZLAND.COM MARKS. In connection with the operation of the Franchised Business, Franchisee agrees that at all times and in all advertising, promotions, signs and other display materials, on its letterheads, business forms, and at the Premises and other authorized business sites, in all of its business dealings related thereto and to the general public, it will identify the Franchised Business in such form, size and style as prescribed in the Confidential Operations Manual using a business name approved by ZLand.com. Franchisee shall file and keep current a "Fictitious Business Name Statement" (or similar document) with respect to its business name in the county or other jurisdiction in which Franchisee is conducting business and at such other places as may be required by law. Prior to commencing business under the ZLand.com Marks, Franchisee shall supply evidence satisfactory to ZLand.com that Franchisee has complied with relevant laws regarding the use of fictitious or assumed names. Franchisee further agrees that it will not identify itself as (i) ZLand.com, (ii) the owner of the ZLand.com Marks, (iii) a subsidiary, parent, division, shareholder, partner, consultant, joint venturer, agent or employee of ZLand.com or the owner of the ZLand.com Marks, (iv) a licensee of ZLand.com for a geographical area greater than the Territory licensed hereunder, or (v) any of ZLand.com's other franchisees. If Franchisee is a corporation, Franchisee shall not use the ZLand.com Marks in its corporate name. ZLand.com may add to, substitute or modify any or all of the ZLand.com Marks from time to time, by directive in the Confidential Operations Manual. Franchisee shall accept, use, display, or cease using, as may be applicable, the ZLand.com Marks, including but not limited to, any such modified or additional trade names, trademarks, service marks, logo types and commercial symbols, and shall within 30 days of receiving notification, commence to implement such changes and use its best efforts to complete such changes as soon as practicable.

e. USE OF OTHER TRADEMARKS. Franchisee shall not use or display or permit the use or display of trademarks, trade names, service marks, insignias or logo types other than the Assumed Name and other trademarks and service marks approved for use by ZLand.com (i) in any advertisement that contains the words "ZLand.com" or any other ZLand.com Marks, (ii) in or on any Premises or place of business of Franchisee in any manner that is reasonably visible from outside such Premises or place of business, (iii) in any computer system used at any Premises or place of business of Franchisee, (iv) in answering telephones at the Premises or otherwise in connection with the Franchised Business, in any manner that could lead any person to believe that such other trademarks, trade names, service marks, insignias or logo types or the products or services with which they are associated are owned or offered by ZLand.com or its affiliates, except as otherwise expressly permitted herein or in the Confidential Operations Manual.

f. INFRINGEMENT CLAIMS AND DEFENSE OF ZLAND.COM MARKS. If Franchisee receives notice or otherwise becomes aware of any claim, suit or demand against it by any party other than ZLand.com on account of any alleged infringement, unfair competition or similar matter arising from its use of the ZLand.com Marks in accordance with the terms of this Agreement, Franchisee shall promptly notify ZLand.com of any such claim, suit or demand. Franchisee shall have no power, right or authority to settle or compromise any such claim, suit or demand by a third party without the prior written consent of ZLand.com. ZLand.com is obligated to protect and defend the integrity of the ZLand.com Marks, including the right of Franchisee to conduct the Franchise Business under the ZLand.com Marks. In its sole discretion, ZLand.com shall determine whether to defend, compromise or settle in its discretion any such claim, suit or demand at ZLand.com's cost and expense, using attorneys selected by ZLand.com or the owner of the ZLand.com Marks, and Franchisee agrees to cooperate fully in such matter, at no cost or expense to Franchisee (except if the claim, suit or demand arises as a result of action or inaction or gross negligence of Franchisee). ZLand.com shall have the sole discretion to determine whether a similar trademark or service mark being used by a third party is confusingly similar to the ZLand.com Marks being used by Franchisee and whether and what subsequent action, if any, should be undertaken with respect to such similar trademark or service mark.

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4. SUCCESSOR FRANCHISE. Franchisee shall have the right to a successor franchise for the Territory as described in this Agreement provided Franchisee meets all the requirements set forth in this section below. Franchisee understands and acknowledges that any such successor franchise shall be on the then-current terms set forth in the then-current standard ZLand.com franchise agreement, which may be substantially different from the terms contained herein. Franchisee must give written notice that it wishes to apply for a successor ZLand.com franchise not less than six months, but not more than 12 months, prior to the expiration of this Agreement.

a. A successor franchise shall be granted to Franchise if Franchisee meets all of the conditions and requirements set forth below:

1) Pay a fee equal to the greater of (i) 25% of the then-current License Fee and Market Premium Fee applicable to the Territory or (ii) $7,500, along with the notice and application for the successor franchise. In the event that the successor franchise is not granted, this fee will be returned, less any costs associated with processing the application;

2) Bring the Premises and Territory into full compliance with this Agreement and all other agreements with ZLand.com;

3) Bring the Premises and Territory and Franchisee's operations into full compliance with the specifications and standards then applicable for new ZLand.com franchisees and present evidence satisfactory to ZLand.com thereof;

4) Satisfy all monetary obligations owed to ZLand.com;

5) Execute a mutual release with ZLand.com as to all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, relating to the Territory or any other franchise territory or contract with ZLand.com;

6) Comply with ZLand.com's then-current qualification and training requirements for which Franchisee shall be responsible for all retraining costs, travel, meals, lodging and other expenses of Franchisee's personnel; and

7) Upon approval of Franchisee's application for successor franchise, sign the then current ZLand.com Franchise Agreement.

5. COMMENCEMENT DATE. The Commencement Date will be the earlier of 90 days after the signing of this Agreement or the date when Franchisee satisfactorily completes the initial training session. Franchisee shall not begin operation of the Territory until satisfactory completion of the initial training session.

6. GENERAL SERVICES OF ZLAND.COM. ZLand.com shall advise and consult with Franchisee periodically in connection with the operation of the Territory and also, upon Franchisee's request, at other reasonable times. ZLand.com shall communicate to Franchisee its know-how, new developments, techniques and improvements in areas of sales, product development and services that are pertinent to the operation of a Territory using the ZLand.com System. The communications shall be accomplished via online, telephonic or face-to-face discussions, online reports, seminars or mailings, and training sessions. ZLand.com shall also make available to Franchisee all additional services, facilities, rights and privileges relating to the operation of the Territory, which ZLand.com makes generally available, from time to time, to all its franchisees operating territories.

7. CUSTOMER BILLING AND COLLECTION PROCEDURE. ZLand.com provides a centralized billing and collection service. All products and services, whether or not obtained from ZLand.com or ZLand.com affiliates, offered or otherwise provided in the Territory by Franchisee and/or any similar businesses will be billed to the customer through our centralized billing service. ZLand.com will pay to Franchisee a percentage (minimum 40%, or higher as set forth in the business manuals described in paragraph 12

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below) of the Gross Sales proceeds from products and services billed to and collected from customers in the Territory.

8. SALES OUTSIDE OF YOUR TERRITORY. Franchisee shall not sell to any accounts physically located within the territory of another ZLand.com franchisee. However, Franchisee may sell to accounts not physically located within the territory of another ZLand.com franchisee for so long as the territory remains unoccupied under the following restrictions:

a. ACCOUNT OWNERSHIP. In the event that a previously unoccupied territory is sold, the new territory owner shall own the right to receive Gross Sales percentage payments from all new account contracts and or renewed existing contracts in that territory. Such right to receive Gross Sales percentage payments from pre-existing contracts in the territory shall remain with the selling franchise owner for the term (not renewal terms) of the existing contract with that customer up to a maximum of 12 months after the new territory owner begins operating.

b. RIGHT TO PURCHASE CONTIGUOUS TERRITORY. If and when the Gross Sales outside the Territory reach an aggregate of $300,000 (including one time and recurring fees), Franchisee shall have 60 days to decide to purchase ZLand.com franchise rights to another territory contiguous to the Territory, if one is available. If Franchisee does not purchase an available additional territory within the 60-day period, all accounts outside the Territory (including pre-existing contracted accounts) shall automatically switch to a ZLand.com-owned ("company owned") account status.

9. SOLICITATION AND SERVICE OF MAJOR ACCOUNTS. Major Accounts are defined as accounts in which the customer employs more than 500 employees, more than 50% of whom are employed outside of Franchisee's Territory. Due to the nature of these accounts, the involvement of more than one franchisee or ZLand.com may be needed to provide the customer with quality service. In order to ensure that such quality service is provided, Franchisee must apply to ZLand.com to get authorization to call on such an account at which time ZLand.com will inform Franchisee of any existing account history of which ZLand.com is aware. In order to proceed with the sale or service of such an account, Franchisee must submit a marketing plan, the format of which is detailed in the business manuals, which will set forth the terms and conditions under which Franchisee propose to provide customer with service. ZLand.com will review the marketing plan and determine whether to approve, modify or disapprove it. ZLand.com will make its determination based on the quality of service Franchisee can reasonably provide the customer, the effect such services would have on the franchise channel, and the history of Franchisee's previously submitted plans. In the event that ZLand.com does not approve Franchisee's marketing plan and Franchisee wish to contest such a decision, the matter will be brought before the ZLand.com Franchise Advisory Council (described in paragraph 22 below) for final determination.

10. GROSS SALES. For the purposes of this Agreement, the term "Gross Sales" shall be defined as the total dollar amount of all sales (including but not limited to one time, recurring or any other types of fees) by Franchisee or any similar business.

11. REQUIRED SOFTWARE. Franchisee is required to use Actionware CRM software, which is provide to Franchisee by ZLand.com at no additional charge. ZLand.com will make available to Franchisee, at ZLand.com's cost, the ZLand.com Central Accounting Software Package. Franchisee may use the ZLand.com Central Accounting Software Package or other accounting software reasonably acceptable to ZLand.com.

12. BUSINESS MANUALS. Franchisee shall use a standard chart of accounts as provided in the business manuals. ZLand.com shall provide Franchisee with the business manuals prepared by ZLand.com for use by franchisees of ZLand.com territories similar to the Territory. Such manuals may be provided via hard copies or on-line files, at ZLand.com's discretion. The business manuals contain detailed information including: 1) required operational procedures; 2) sales methods; 3) bookkeeping and accounting procedures and required reports; 4) business practices and policies; 5) Gross Sales proceeds percentage payments to Franchisee under paragraph 7 above; and 6) other management and advertising policies. Franchisee agrees to promptly adopt and use exclusively the practices, methods and policies contained in the business manuals, now and as they may be modified by ZLand.com from time to time. Franchisee acknowledges that ZLand.com is the owner of all proprietary rights in and to the ZLand.com

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System and that information revealed in the business manuals, in their entirety, constitutes confidential trade secrets. Without the prior written consent of ZLand.com, Franchisee shall not disclose the contents of the business manuals to any person, except employees of Franchisee, who have signed a nondisclosure agreement regarding such information, for purposes related solely to the operation of the Territory, nor shall Franchisee reprint or reproduce the manuals in whole or in part for any purpose except in connection with instruction of employees in the operation of the Territory. Such manuals, as modified by ZLand.com from time to time, and the policies contained therein, are incorporated in this Agreement by reference.

13. IMPROVEMENTS. Any improvements to the ZLand.com System or the ZLand.com products or services conceived, developed, or acquired by Franchisee shall be promptly disclosed in writing to ZLand.com, and Franchisee agrees to immediately thereon assign, and hereby does assign, its entire right, title, and interest in, to, and under such improvements including, without limitation, all intellectual property rights therein, to ZLand.com. Franchisee shall not implement or use any such improvements unless and until authorized to do so in writing by ZLand.com. Additionally, until such authorization to implement and use is given by ZLand.com Franchisee shall maintain the Improvements in strict confidence.

14. ADVERTISING. Franchisee shall use only advertising and promotional materials and programs provided by ZLand.com or approved in advance, in writing, by ZLand.com. All such materials must be submitted to ZLand.com at least two weeks prior to their intended publication or use. The approval by ZLand.com of Franchisee's advertising and promotional material or the providing of such material by ZLand.com to Franchisee shall not, directly or indirectly, require ZLand.com to pay for such advertising or promotion.

a. For local and regional advertising, Franchisee shall expend a minimum of $2,500, subject to inflation adjustment, each month on local advertising during their first year of operation of the Territory. For each annual period thereafter, Franchisee shall spend each month at least the greater of (i) 3% of Franchisee's monthly Gross Sales or (ii) $1,000, subject to "inflation adjustment" as provided in paragraph 39 hereof. Amounts paid out in excess of the minimum requirement in one month may be applied to the subsequent month's minimum requirement. Franchisee shall submit quarterly reports on the expenditure of such funds although the funds must be expended as required monthly. ZLand.com may in the future institute a regional advertising, publicity and marketing coop (the "Regional Marketing Coop") in which each ZLand.com member franchisee shall have votes equal to the number of Market Points in their respective territory. The Regional Marketing Coop shall create its own by-laws with ZLand.com's approval. Until such Regional Marketing Coop is instituted, Franchisee's expenditures of a regional nature shall be counted against their local advertising requirements.

b. ZLand.com may in the future institute a national advertising, publicity and marketing fund (the "National Marketing Fund") for such advertising, advertising-related, marketing and/or public relations programs, services and/or materials as ZLand.com, in its sole discretion, deem necessary or appropriate. When instituted, the National Marketing Fund may be combined with any marketing fund otherwise established for ZLand.com franchisees and the funds merged for use in accordance with this Agreement. ZLand.com shall be have the right to use funds for regional advertising if, in its sole discretion, ZLand.com determines that such funds will be more effectively used in this manner. Any funds so diverted to regional advertising shall be diverted to regional advertising in the region from which they were received. For national advertising, Franchisee shall contribute each month the greater of (i) 1% of Gross Sales or (ii) $500, subject to inflation adjustment. Until such time as ZLand.com institutes a National Marketing Fund, in addition to and under the same terms as the amounts required by subparagraph a above, Franchisee shall be required to spend each month on local advertising the greater of (i) 1% of Gross Sales or (ii) $500, subject to inflation adjustment. By the 15th day of the month following the quarter end, Franchisee shall submit reports on the monthly expenditure of such funds during the prior three months.

15. TRAINING. Franchisee acknowledges the importance of uniform quality of business operations among all territories in the ZLand.com System and agrees to enroll Franchisee (or the general manager), Franchisee's sales staff, and Franchisee's production staff, present and future, in ZLand.com "Basic Training", which consists of the basic training required to establish such persons as qualified for their

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respective positions. ZLand.com shall make available to Franchisee the services of its training staff for Basic Training at no charge for the first year Franchisee operates the Territory. ZLand.com shall bear the cost of maintaining the training center, including the overhead costs of training, staff salaries, and training materials and agrees to provide to Franchisee both basic and advanced instruction for the operation of a ZLand.com System territory. Franchisee shall pay all traveling, living, compensation or other expenses incurred by Franchisee and Franchisee's employees in connection with attendance to such training. If Franchisee, or Franchisee's designated general manager, has not successfully completed ZLand.com's Basic Training within 120 days after this Agreement is signed, (i) Franchisee will be refunded the License Fee and Market Premium Fee described in paragraph 17, minus ZLand.com's costs for such training and (ii) this Agreement will terminate, with no further obligation by either party.

16. PERFORMANCE STANDARD. On a semi-annual basis, ZLand.com computes the "Applicable Standard", by dividing (i) total Gross Sales in the ZLand.com system in the United States during the previous six months by (ii) the total number of "Market Points" (as defined in paragraph 17.a. below) in the ZLand.com system in the United States at the date of computation. Every six months, beginning 12 months after the Commencement Date, ZLand.com will compare (i) Franchisee's Gross Sales (as recorded in the centralized ZLand.com billing system) made to accounts whose primary office is located in Franchisee's Territory with (ii) the most recent Applicable Standard. If Franchisee's Gross Sales do not equal at least 50% of the Applicable Standard at the end of any six-month period, Franchise shall be notified that it has not met the Applicable Standard and it shall have six months in which to correct the situation and meet the next Applicable Standard as determined six months later. If Franchisee does not meet the next Applicable Standard, Franchisee shall have five days to indicate in writing whether or not Franchisee wishes to sell Franchisee's Territory to a third party. If Franchisee indicates that it wishes to sell its Territory, Franchisee will have 120 days after the date of such notice to complete such sale, subject to all requirements of this Agreement. Franchisee will, at the time of sale, sign a general release, in a form prescribed by ZLand.com, of any and all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, against ZLand.com. If Franchisee does not, within such five days, so advise ZLand.com of its wish to sell the Territory to a third party, or if no sale meeting the requirements of this Agreement takes place within such 120 days, or Franchisee wishes not to sign a general release, Franchisee's rights, and ZLand.com's obligations, under this Agreement will terminate immediately on mailing of written notice of termination.

17. INITIAL FEES.

a. MARKET POINTS. To develop and identify each ZLand.com territory, ZLand.com has assigned a "Market Point" value based on the number of employees in every business in each zip code throughout the U.S., ranging from .5 point for businesses with fewer than 20 employees to up to 50 points for businesses with 500 or more employees. Each territory consists of at least 5,000 Market Points, but may contain considerably more Market Points. The number of Market Points in the Territory is specified in Attachment 1 hereto.

b. LICENSE FEE. For each increment of 5,000 Market Points in the Territory (as specified in Attachment 1), Franchisee will pay ZLand.com a License Fee of $30,000.

c. MARKET PREMIUM FEE. In addition to the License Fee, Franchisee will pay to ZLand.com a Market Premium Fee of $6 per Market Point in excess of the last 5,000-Market Point increment applicable to the Territory (see Attachment 1).

d. FRANCHISEE ACKNOWLEDGMENT. Franchisee acknowledges that (i) the initial grant of this Territory and Agreement constitutes the sole consideration for the payment by Franchisee to ZLand.com of the License Fee and Market Premium Fee, and (ii) ZLand.com has fully earned the License Fee and Market Premium Fee (except where Franchisee, or Franchisee's designated general manager, has not successfully completed ZLand.com's Basic Training).

18. REPORTS. By the close of business every Friday, Franchisee shall coordinate/replicate those databases described in the business manuals with the ZLand.com System master databases, in the manner specified by ZLand.com in the business manuals. Franchisee shall submit the reports relating to the above databases specified by ZLand.com in the business manuals. On or before the 15th day of the month following the quarter end, Franchisee shall submit, in such form as ZLand.com shall reasonably

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require from time to time and as described in the business manuals, the financial reports showing the income and expenses of the Territory. Franchisee shall keep and preserve full and complete records of Gross Sales for at least three years in a manner and form satisfactory to ZLand.com and shall also deliver such additional financial, operating and other information and reports as ZLand.com may reasonably request on the forms and in the manner prescribed by ZLand.com. Franchisee further agrees to submit within 90 days following the close of each fiscal year of the Territory operation, a profit and loss statement covering operations during such fiscal year and a balance sheet taken as of the close of such fiscal year, all prepared in accordance with generally accepted accounting principles and ZLand.com requirements as described in the business manuals. If ZLand.com shall request certification, a public accountant shall certify the profit and loss statement and the balance sheet, if any, and consult with ZLand.com concerning such statement and balance sheet. The original of each such report required by this paragraph 18 shall be mailed to ZLand.com at the address indicated in paragraph 33 herein.

ZLand.com shall have the right, at its expense, to inspect and/or audit Franchisee's accounts, books, database data, records and tax returns at all times to insure that Franchisee is complying with the terms of this Agreement. Franchisee shall have the right, at its expense and at any time, to inspect or cause to be inspected any and all records of their Territory, which are stored on-line. Franchisee shall also have the right, at its expense and at any time during business hours, to inspect and audit, or cause to be inspected and audited, accounting and sales records which relate to the operation of their Territory. If such inspection discloses that Franchisee has been materially false in its reports to ZLand.com, Franchisee shall bear the cost of such inspection and audit. Otherwise, ZLand.com shall bear the cost of such inspection and audit.

19. RESTRICTIONS. Franchisee agrees and covenants as follows:

a. During the term of this Agreement, Franchisee shall not, without the prior written consent of ZLand.com, directly or indirectly, engage in, acquire any financial or beneficial interest (including interests in corporations, partnerships or trusts, unincorporated associations and joint ventures) in, or become a part of any business which is similar to the franchise granted in this Agreement.

b. For a period of 18 months after termination of this Agreement for any reason or the sale of the Territory, Franchisee shall not directly or indirectly, engage in or acquire any financial or beneficial interest (including interests in corporations, partnerships or trusts, unincorporated associations and joint ventures) in, or become a part of any business which is similar to the franchise granted under this Agreement.

c. Franchisee shall not appropriate, use, or duplicate the ZLand.com System, or any portion thereof, for use in any other business or other similar business.

d. Franchisee shall not disclose or reveal any portion of the ZLand.com System to a non-franchisee other than to Franchisee's employees as an incident of their training.

e. Franchisee shall acquire no right to use, or to license the use of, any name, mark or other intellectual property right granted or to be granted herein, except in connection with the operation of the Territory and then only so long as Franchisee is compliance with this Agreement.

f. Franchisee shall not use any name, mark or other intellectual property granted or to be granted herein, except in connection with the operation of the Territory and as specified in the business manuals;

The restrictions contained in subsections (a) and (b) of this paragraph 19 shall not apply to persons who own less than 2% of the shares of a company whose shares are listed and traded on a national or regional securities exchange.

20. COMPLIANCE WITH ENTIRE SYSTEM. Franchisee acknowledges that every component of the ZLand.com System is important to ZLand.com and to the operation of the Territory as a ZLand.com franchise, including a designated product list, uniformity of service, sales methods, and quality of service.

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ZLand.com shall have the right to inspect the Territory at all reasonable times to ensure that Franchisee's operation thereof is in compliance with the standards and policies of the ZLand.com System.

Franchisee shall comply with the entire ZLand.com System, including, but not limited to, the following:

a. Operate the Territory in a professional manner; comply with all business policies, practices and procedures established by ZLand.com; sell through the Territory only the products and services now and hereafter designated by ZLand.com; and maintain the quality of service in compliance with designated standards as may be prescribed from time to time by ZLand.com.

b. Purchase computer hardware and software in accordance with the equipment specifications designated by ZLand.com, and, promptly after notice from ZLand.com that the Territory needs such equipment, cause the installation thereof;

c. Operate the Territory from the Premises, which must conform to site requirements contained in the business manuals;

d. Have an answer on Franchisee's ZLand.com business telephone lines during all hours, business or non-business hours, as described in the business manuals; and

e. Obtain a signed Non-Disclosure and Non-Competition Agreement for each of their affiliates, paid employees or non-paid workers within ten days after the affiliate or employee assumes that status with Franchisee;

21. BEST EFFORTS. Franchisee shall diligently and fully exploit the rights granted in this Agreement by personally devoting full time and best efforts. In the event that Franchisee hires a general manager to operate the Territory or more than one individual, a corporation, or a partnership has executed this Agreement as Franchisee, then _______________________________________________________ shall personally devote full time and best efforts to the operation of the Territory. Franchisee shall keep from conflicting enterprises or any other activities that would be detrimental to or interfere with the business of the Territory.

22. FRANCHISEE ADVISORY COUNCIL. ZLand.com Franchisees have established the ZLand.com Franchise Advisory Council ("ZFAC"). The ZFAC is adopting its own rules, regulations and procedures, provided they do not conflict with any provision of this Agreement.

23. INTERFERENCE WITH EMPLOYMENT RELATIONS OF OTHERS. During the term of this Agreement, Franchisee shall not employ or seek to employ any person who is at the time employed by ZLand.com, any of its subsidiaries, or by any person who is at the time operating a ZLand.com franchise or otherwise induce, directly or indirectly, such person to leave such employment. This paragraph 23 shall not be violated if such person has left the employ of any of the foregoing parties for a period in excess of six months.

24. ASSIGNMENT. Franchisee shall not assign or otherwise transfer in whole or in part (whether voluntarily or by operation of law) directly, indirectly, or contingently Franchisee's interest in this Agreement without the prior written consent of ZLand.com, which consent shall not be withheld unreasonably. In the event that ZLand.com grants such written consent, any such assignment or transfer shall comply with the terms set forth below in this paragraph 24 and shall require payment to ZLand.com of a transfer fee of $4,000 plus 25% of the initial fee specified in paragraph 17 unless otherwise noted below.

a. DEATH OR PERMANENT INCAPACITY OF FRANCHISEE. Upon the death or permanent incapacity of Franchisee, the interest of Franchisee in this Territory may be assigned either pursuant to the terms of sub-paragraph (d) herein or to one or more of the following persons: Franchisee's spouse, heirs, or nearest relatives by blood or marriage, subject to the following conditions: (i) such person shall meet the then current requirements and pass the then current testing and interviewing process for new franchise applicants, and (ii) such person shall also execute an agreement by which the person personally assumes

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full and unconditional liability for and agrees to perform all the terms and conditions of this Agreement to the same extent as the original Franchisee. If such person cannot meet the above conditions, ZLand.com shall have the option to operate and/or manage the Territory on behalf of Franchisee or of Franchisee's estate until the deceased or incapacitated Franchisee's interest is transferred to another party acceptable to ZLand.com in accordance with the terms and conditions of this Agreement. However, in no event shall ZLand.com operate and manage the Territory for a period in excess of 12 full calendar months without the consent of Franchisee or Franchisee's estate. In the event that ZLand.com so operates and/or manages the Territory, ZLand.com shall make a complete account to and return the net income from such operation to the Franchisee or to the Franchisee's estate, less a reasonable management fee and expenses. If the disposition of the Territory to a party acceptable to ZLand.com has not taken place within 12 months from the date that ZLand.com has commenced the operation or management of the Territory on behalf of the deceased or incapacitated Franchisee, then ZLand.com shall have the option to purchase the Territory at fair market value for cash or its common stock at its option.

b. ASSIGNMENT TO FRANCHISEE'S CORPORATION. ZLand.com shall, upon Franchisee's compliance with such requirements as may from time to time be prescribed by ZLand.com, including a Stockholders Agreement in the form prescribed by ZLand.com, consent to an assignment to a corporation whose shares are wholly owned and controlled by Franchisee. The corporate name of the corporation shall not include any of the names or trademarks granted by this Agreement. In the event of such a transfer, the transfer fee shall be waived. Any subsequent assignment or transfer, either voluntarily or by operation of law, of all or any part of said shares shall be made in compliance with the terms and conditions set forth in sub-paragraph (a) and (b) herein.

c. OTHER ASSIGNMENT. In addition to any assignments or contingent assignments contemplated by the terms of sub-paragraphs (a) and (b) of this paragraph 24, Franchisee shall not sell, transfer or assign this Territory or Agreement to any person or persons without ZLand.com's prior written consent. Such consent shall not be unreasonably withheld. In the event that any transfer under this section is made to an existing ZLand.com franchisee, the transfer fee shall be waived. In determining whether to grant or withhold such consent, ZLand.com shall consider for each prospective transferee, by way of illustration, the following: (i) work experience and aptitude, (ii) financial background, (iii) character, (iv) ability to personally devote full time and best efforts to managing the Territory, (v) residence in the locality of the Territory, (vi) equity interest in the Territory, (vii) conflicting interests,
(viii) willingness to sign the then current Agreement, and (ix) such other criteria and conditions as ZLand.com shall then apply in the case of an application for a new franchise to operate a ZLand.com franchise. ZLand.com's consent shall also be conditioned upon each transferee's execution of an agreement by which transferee personally assumes full and unconditional liability for and agrees to perform from the date of such transfer all obligations, covenants and agreements contained in this Agreement to the same extent as if transferee had been an original party to this Agreement. Franchisee-transferor shall continue to remain personally liable for all affirmative obligations, covenants and agreements contained herein for the full term of this Agreement unless Franchisee-transferor executes a mutual release of all claims known and unknown with ZLand.com, in a form satisfactory to ZLand.com, at the time of the transfer.

d. FIRST OPTION TO PURCHASE. At least 20 days prior to the proposed effective date, Franchisee or Franchisee's representative shall give ZLand.com written notice of intent to sell or otherwise transfer this Territory or Agreement pursuant to sub-paragraph (d) of this paragraph 24. The notice shall set forth the name and address of the proposed purchaser and all the terms and conditions of any offer. ZLand.com shall have the first option to purchase the Territory by giving written notice to Franchisee of its intention to purchase on the same terms as the offer within ten days following ZLand.com's receipt of such notice. However, if ZLand.com fails to exercise its option and the Territory is not subsequently sold to the proposed purchaser for any reason, ZLand.com shall continue to have, upon the same conditions, a first option to purchase the Territory upon the terms and conditions of any subsequent offer.

25. FRANCHISEE NOT AN AGENT OF ZLAND.COM. Franchisee shall have no authority, express or implied, to act as agent of ZLand.com or any of its affiliates for any purpose. Franchisee is, and shall remain, an independent contractor responsible for all obligations and liabilities of, and for all loss or damage to, the Territory and its business and for all claims or demands based on damage or destruction

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of property or based on injury, illness or death of any person or persons, directly or indirectly, resulting from the operation of the Territory. Further, Franchisee and ZLand.com are not and do not intend to be partners, associates, or joint employers in any way and ZLand.com shall not be construed to be jointly liable for any acts or omissions of Franchisee under any circumstances.

26. INSURANCE. Franchisee shall, at all times during the term of this Agreement, and for a period of three years thereafter, maintain insurance to protect ZLand.com and its successors from the claims, losses and liabilities for which Franchisee is obligated to protect, defend, hold harmless, and indemnify ZLand.com and its successors pursuant to this Agreement including, but not limited to, (i) claims under Worker's Compensation and State Disability Acts;
(ii) claims for damages because of bodily injury, sickness, disease or death of any of Franchisee's employees or of any other person which arises out of any act or omission by Franchisee, Franchisee's employees or agents; (iii) claims for damages because of injury to or destruction of tangible property, including loss of use resulting therefrom, which arise out of any act or omission of Franchisee, Franchisee's employees or agents; and (iv) product liability claims arising out of Franchisee's manufacture, marketing, use, distribution or sale of any products or services. The insurance maintained by Franchisee shall include a general liability insurance policy in an amount of at least $1,000,000 or in such greater amounts as ZLand.com may from time to time reasonably require. Such policies shall name ZLand.com as an additional insured. Such policies shall provide that the same may not be canceled or modified without 30 days prior notice to ZLand.com. Each time any such policy is issued or renewed, Franchisee shall furnish ZLand.com with a certificate of insurance showing ZLand.com as an additional insured and indicating that such policy may not be canceled or modified without 30 days prior notice to ZLand.com. In addition, if requested by ZLand.com, Franchisee shall furnish ZLand.com with a complete copy of each such policy. If such a policy is not obtained, Franchisee authorize ZLand.com to obtain such a policy and charge any and all amounts incurred to Franchisee and deduct said amount from any amounts then due from ZLand.com to Franchisee. ZLand.com shall, for the duration of this Agreement, maintain a general business liability insurance policy in the amount of at least $1,000,000 or in such greater amount that ZLand.com may from time to time consider necessary.

27. TERMINATION BY FRANCHISEE. Franchisee may terminate this Agreement by giving ZLand.com 90 days written notice and sign a general release, in form prescribed by ZLand.com, of any and all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, against ZLand.com.

28. IMMEDIATE TERMINATION BY ZLAND.COM. The parties agree that the occurrence of any of the following events shall constitute a material breach of this Agreement and violate the essence of Franchisee's obligations. In the event that any of the following events occur, ZLand.com may, at its election and without prejudice to any of its other rights or remedies at law or in equity, immediately terminate this Agreement upon written notice of such election to Franchisee:

a. Except as otherwise required by the United States Bankruptcy Code, if Franchisee becomes insolvent, is adjudicated a bankrupt or files or has filed against them a petition in bankruptcy, reorganization or similar proceeding;

b. If Franchisee is convicted of a felony or any criminal misconduct;

c. If Franchisee or any affiliates bills any customer directly for any Zland.com products and services;

d. If Franchisee begins operation of its Territory without satisfactorily completing the initial training;

e. If Franchisee has been in default (even if cured and whether or not for the same reason) more than three times in any one year period; or

f. If Franchisee files any legal action (including arbitration) against ZLand.com and/or any related entities and does not receive a final judgment or award substantially in their favor on the merits.

29. NOTICED TERMINATION BY ZLAND.COM. The parties agree that the occurrence of any of the following events shall constitute a material breach of this Agreement and, without prejudice to any of its other rights or remedies at law or in equity, ZLand.com at its election, may terminate this Agreement upon

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the occurrence of any of the following events with 30 days written notice if the notified breach has not been cured within the 30 day notice period:

a. If Franchisee fails to submit to ZLand.com in a timely manner any information Franchisee is required to submit under this Agreement and/or the business manuals;

b. If Franchisee fails to begin operation of the Territory within 90 days of the Commencement Date of this Agreement, or if Franchisee fails to operate their Territory in accordance with the business manuals;

c. If Franchisee owns or operates any unauthorized Territory or sells, distributes or offers for sale outside of their Territory any other products or services without ZLand.com's written approval;

d. If Franchisee fails to make any payment when due under this Agreement, the business manuals or any other agreement between Franchisee and ZLand.com or any affiliate;

e. If Franchisee fails to make advertising expenditures when required under this Agreement, the business manuals or any other agreement between Franchisee and ZLand.com or any affiliate;

f. If Franchisee misuses the trade name, trademarks or service marks, or the ZLand.com System or engages in conduct which reflects materially and unfavorably upon the goodwill associated with them or if Franchisee uses in a ZLand.com Territory business any names, marks, systems, logotypes or symbols that ZLand.com has not authorized Franchisee to use;

g. If Franchisee or any affiliates have any direct or indirect interest in the ownership or operation of any business that is confusingly similar to a ZLand.com Territory business or uses the ZLand.com System or any trade names, trademarks or service marks associated therewith;

h. If Franchisee fails to obtain a signed Non-Disclosure and Non-Competition Agreement for each of their affiliates, paid employees or non-paid workers within ten days after the affiliate or employee assumes that status with Franchisee;

i. If Franchisee attempts to assign their rights under this Agreement in any manner not authorized by this Agreement;

j. If Franchisee or any affiliates have made any material misrepresentation in connection with the acquisition of the Territory to induce ZLand.com to enter into this Agreement;

k. If Franchisee acts without ZLand.com's prior approval or consent in regard to a matter for which ZLand.com's prior approval or consent is expressly required by this Agreement and/or the business manuals;

l. If Franchisee, their general manager or their employees fail to answer the Territory's business telephone line for a period of three consecutive business days, exclusive of weekends and Federal or State holidays;

m. If Franchisee fails to permanently correct a breach of this Agreement or to meet the standards set out in the business manuals after being twice requested in writing by ZLand.com to correct the problem in any 12-month period;

n. If Franchisee lists or places any unauthorized copyrighted or trademarked material or any material legally judged to be obscene, threatening, libelous or classified by the United States government on ZLand.com's servers; or

o. If Franchisee fails to meet the performance criteria set out in paragraph 16.

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30. WITHHOLDING CONSENT TO TRANSFER. Any uncured breach of the terms of this Agreement shall be sufficient reason for ZLand.com to withhold approval of its consent to any assignment or transfer of Franchisee's interest in this Territory provided for herein.

31. EFFECT OF TERMINATION BY ZLAND.COM.

a. In the event of any termination of this Agreement by ZLand.com, ZLand.com shall have an immediate right to enter and take possession of the Premises and Territory in order to maintain continuous operation of the Territory, to provide customers with an acceptable level of customer service, to provide for orderly change of management and disposition of personal property, and to otherwise protect ZLand.com's interests.

b. Upon termination or expiration of this Agreement, Franchisee shall forthwith return to ZLand.com any copies of the business manuals in Franchisee's possession, together with all other material containing trade secrets, operating instructions or business practices; discontinue the use of the ZLand.com System and its associated trade names, service marks and trademarks or the use of any and all signs, printed or online advertising bearing the name and marks, or any reference to them; not disclose, reveal or publish all or any portion of the ZLand.com System; and Franchisee shall not thereafter use any trade name, service mark or trademark similar to or likely to be confused with those of ZLand.com.

32. EFFECT OF WAIVERS. No waiver by ZLand.com or any breach or a series of breaches of this Agreement shall constitute a waiver of any subsequent breach or waiver of the terms of this Agreement.

33. NOTICES. Any notice hereunder shall be in writing and shall be delivered by personal service or by United States certified or registered mail, with postage prepaid, addressed to Franchisee at the Premises or to ZLand.com at 27081 Aliso Creek Road, Aliso Viejo, California 92656. Either party, by a similar written notice, may change the address to which notices shall be sent.

34. DISPUTE RESOLUTION. Both parties agree to resolve any and all claims, disputes and disagreements if the following manner:

a. First, the matter will be discussed in a face-to-face meeting between the parties. This meeting will be held at a location reasonably convenient to Franchisee and within 30 days after either party gives written notice to the other proposing such a meeting.

b. If the matter is not successfully resolved, it will be resolved by submission for binding arbitration in Orange County, California before and in accordance with the arbitration rules of Franchise Arbitration and Mediation Services ("FAM"); provided that if such arbitration is unable to be heard by FAM for any reason, the arbitration will be conducted before and in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The parties shall share equally the fees and expenses of the arbitrator(s) and/or arbitration organization. In each case, the parties to any mediation/arbitration will execute appropriate confidentiality agreements, excepting only such public disclosures and filings required by law. Each participant must submit or file any claim that would constitute a compulsory counterclaim (as defined by the applicable rule under the Federal Rules of Civil Procedure) within the same proceeding as the claim to which it relates. Any such claim that is not submitted or filed in such proceeding will be forever barred.

c. The obligation herein to mediate and/or arbitrate will not be binding on ZLand.com with respect to claims or issues relating primarily to (i) the validity of any trade-marks, service marks or other intellectual property of ZLand.com's, (ii) ZLand.com's rights to obtain possession of any real and/or personal property (including any action in unlawful detainer, ejectment or otherwise) and/or (iii) ZLand.com's rights to receive and enforce a temporary restraining order, preliminary injunction, permanent injunction or other equitable relief.

d. If any party to an arbitration wishes to appeal any final award by an arbitrator (there will be no appeal of interim awards or other interim relief), that party can appeal, within 30 days of such final award, to a three arbitrator panel to be appointed by the same organization as conducted the arbitration. The

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issues on appeal will be limited to the proper application of the law to the facts found at the arbitration and will not include any trial de novo or other fact-finding function. The party requesting such appeal must pay all costs and fees charged by such arbitration appeal panel and/or arbitration organization in connection with such appeal, as well as posting any bond deemed appropriate by such arbitration organization or arbitration appeal panel. In addition, a party requesting appeal, and who does not prevail on appeal, will pay the other party's (or parties') attorneys' fees and other costs of responding to such appeal.

e. Each party knowingly waives all rights to trial by a court or jury, understanding that arbitration may be less formal than a court or jury trial, may use different rules of procedure and evidence and that appeal is generally less available, still strongly preferring arbitration to resolve any disputes, except as provided in subsection (d) above. Unless specifically required by applicable statute, each party also waives all rights to any claims for (whether by claim, counter-claim, offset, way of defense or otherwise), punitive, exemplary, multiple, pain-and-suffering, mental distress, incidental, consequential, special, lost income and/or profits and/or similar damages under any theory whatsoever, both parties agreeing that such claims are inherently speculative and subject to abuse.

f. If either party institutes any action against the other party to secure or protect their rights under the terms of this Agreement, in addition to any judgment entered in its favor, that party shall be entitled to recover such reasonable attorneys' fees as may be allowed by the arbitrator together with arbitration costs and expenses of such action.

35. INDEMNIFICATION. If ZLand.com shall be subject to any claim, demand or penalty or become a party to any suit or other judicial or administrative proceeding by reason of any claimed act or omission by Franchisee, Franchisee's employees or agents, or by reason of any act occurring on the Premises, or by reason of an omission with respect to the business or operation of the Territory, Franchisee shall indemnify and hold ZLand.com harmless against all judgments, settlements, penalties, and expenses, including attorneys' fees, court costs and other expenses or litigation or administrative proceeding, incurred by or imposed on ZLand.com in connection with the investigation or defense relating to such claim or litigation or administrative proceeding and, at the election of ZLand.com.

ZLand.com shall indemnify and hold Franchisee harmless from all fines, suits, proceedings, claims, demands, actions, loss, damages, costs, fees (including attorney's fees and related expenses) and/or any other expense, obligation and/or liability of any kind or nature, however arising, growing out of or otherwise connected with the sale of any products and services to Franchisee by ZLand.com to the extent that those products and services are in violation of ZLand.com's warranty of such items to the customer. Additionally, ZLand.com will indemnify and hold Franchisee harmless from all fines, suits, proceedings, claims, demands, actions, loss, damages, costs, fees (including attorney's fees and related expenses) and/or any other expense, obligation and/or liability of any kind or nature, however arising, growing out of or otherwise connected with and/or related to the use of ZLand.com's patents, trademarks, trade name, and service marks, provided Franchisee is and has been at all relevant times in compliance with ZLand.com's standards regarding the use of such items

36. LIMITED WARRANTY. With respect to any products and services provided, approved or otherwise by ZLand.com, other than specific written warranties expressly provided by ZLand.com in connection with such items, such items are provided without any warranties, express or implied, the warranties of merchantability and fitness for a particular purpose being expressly disclaimed, nor do there exist any express or implied warranties on the part of ZLand.com, as to the design, condition, capacity, performance or any other aspect of such items or their material or workmanship. Any warranty or other responsibility with respect to any products and/or services or otherwise will be those of the manufacturers or service providers only.

With respect to the products and services provided by ZLand.com, ZLand.com warrants these items only to the extent expressly set forth in the ZLand.com Sales Agreement or other standard sales agreements, provided to Franchisee for use with its customers, and under the condition that such standard sales agreements were used in connection with the sale of the products and services for which Franchisee wishes to exercise this warranty.

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37. CONSTRUCTION AND SEVERABILITY. All references in this Agreement to the singular shall include the plural where applicable. If any part of this Agreement for any reason shall be declared invalid, such decision shall not affect the validity of any remaining portion, which shall remain in full force and effect. In the event that any material provision of this Agreement shall be stricken or declared invalid, ZLand.com shall have the right to terminate this Agreement.

38. SCOPE AND MODIFICATION OF AGREEMENT. This Agreement (including Attachment 1 and any riders hereto) constitutes the entire agreement between the parties and supersedes all prior and contemporaneous oral or written agreements or understandings of the parties. No interpretation, change, termination or waiver of any of the provisions hereof shall be binding upon ZLand.com unless in writing signed by the President or Director of Franchise Licensing for ZLand.com, and which is specifically identified as an amendment hereto. No modification, waiver, termination, rescission, discharge or cancellation of this Agreement shall affect the right of any party hereto to enforce any claim or right hereunder, whether or not liquidated, which occurred prior to the date of such modification, waiver, termination, rescission, discharge or cancellation.

39. INFLATION ADJUSTMENT. "Inflation adjustment" is determined by changes in the annual average of the Consumer Price Index for All Urban Consumers, Service Group Only, 1982-1984 = 100, published by the Bureau of Labor Statistics of the United States Department of Labor (or the highest similar future index if these figures become unavailable).

40. GOVERNING LAW. The United States Arbitration Act (9 U.S.C. Section 1 et seq.) governs procedural and jurisdictional issues respecting arbitration of disputes under this Agreement. The Lanham Act (15 U.S.C. Section 1051 et seq.) governs any issue involving the ZLand.com Marks. The applicable laws of the state where Franchisee is domiciled govern any issues arising from (i) the modification of this Agreement during its term, (ii) the maximum rate of interest payable by Franchisee under this Agreement, and (iii) post termination non-competition covenants or obligations of either ZLand.com or Franchisee. Otherwise, this Agreement and the totality of the legal relations among the parties hereto shall be governed by and construed in accordance with the laws of the State of California.

41. ACKNOWLEDGMENT. Franchisee acknowledges that:

a. The term of this Franchisee is set forth in paragraph 3(b) hereof and a successor franchise shall only be granted pursuant to strict compliance with conditions set forth in paragraph 4(a);

b. Franchisee hereby represents that Franchisee has received a copy of this Agreement, has read and understands all obligations being undertaken and has had an opportunity to consult with Franchisee's attorney with respect thereto at least five business days prior to execution;

c. ZLand.com has made no representation as to the future profitability of the Territory;

d. Prior to the execution of this Agreement, Franchisee has had ample opportunity to contact existing franchisees of ZLand.com and to investigate all representations made by ZLand.com relating to the ZLand.com System;

e. This Agreement establishes the Territory at the location specified on page 1 hereof only and that no "exclusive", "protected" or other territorial rights in the contiguous market area of such Territory is hereby granted or inferred;

f. This Agreement supersedes any and all other agreements, representations, respecting the Territory and contains all the terms, conditions, and obligations of the parties with respect to the grant of this Territory;

g. Neither ZLand.com nor anyone acting on its behalf has made any representations, inducement, promises, or agreements, orally or otherwise, respecting the subject matter of this Territory or Agreement, which is not embodied herein or set forth in the Uniform Franchise Offering Circular for Prospective Franchisees; and

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h. This Territory is offered to Franchisee personally and to no other, and may not be accepted by any other person, partnership or corporation, or transferred by assignment, will or operation of law.

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IN WITNESS WHEREOF, each of the undersigned has here unto affixed his or her signature on the day and year in this instrument first above written.

ZLAND.COM, INC.

By:

Glenn E. Abood, President and Chief Operating Officer

Franchisee ( )

By:
Print Name:

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ATTACHMENT 1

TERRITORY

Your Territory is the county of _________________________, __________________ (or portion thereof as depicted in the map below), defined by the present United States Postal Service Zip codes listed below.

The Territory consists of a total of _______ Market Points. There is (are) ____ increment(s) of 5,000 Market Points in the Territory, each requiring payment of a License Fee of $30,000. In addition, Franchisee will pay to ZLand.com a Market Premium Fee of $6 per Market Point in excess of the last 5,000-Market Point increment in the Territory. The total Initial Fee (aggregate of License Fee and Market Premium Fee) due is $ ________________.


EXHIBIT 10.12

ZLAND, INC.
BUSINESS PROGRAM FRANCHISE AGREEMENT (CANADA)

1. PARTIES

This ZLAND, INC. BUSINESS PROGRAM FRANCHISE AGREEMENT (the "Agreement") is dated as of _______________ 19____, and is between ZLand, Inc. ("ZLand"), a Delaware corporation whose principal office is located at 27081 Aliso Creek Road, Aliso Viejo, California 92656, and ---------------------------- ____________________________________ ("Franchisee"), with an address for purposes of this Agreement of ____________________________________________.

2. NATURE AND SCOPE OF FRANCHISE

a. ZLand has devised and continues to develop strategic Internet products and services including the ZLand PowerSuite(TM) product line of business applications, business methods, technical knowledge, commercial ideas, advertising material, marketing strategies, administrative procedures, business forms, employee training techniques, which, taken together, provide the basis for the operation of a proprietary business offering customers the ability to conduct commerce and other business activities on the Internet with minimal investment and low monthly costs. These products, ZLand's sales methods and other such information comprise the ZLand System. ZLand is the holder of intellectual property rights in certain valuable trade names, service marks and trademarks, including, without limitation, the trade names ZLand PowerSuite(TM) and ZLand(R), proprietary rights in software and proprietary rights to information relating to methods of doing business. ZLand has the right to authorise the adoption and use of the ZLand System in the territory or territories described in Attachment 1 (the "Territory").

b. The rights granted to the Franchisee to operate the Territory are set forth in this Agreement and the accompanying attachments.

c. The foundation of the ZLand System and the essence of this Agreement is adherence by Franchisee to ZLand's standards and policies which provide for uniform operation and service of all ZLand franchisees through the ZLand System including, but not limited to, selling only approved products and services; the use of only prescribed or approved advertising; and strict compliance with established customer service policies. Compliance by Franchisee with the foregoing standards and policies, set forth herein and in the ZLand business manuals, in conjunction with the ZLand trademarks and service marks provides the basis for the valuable good will of the ZLand System. Other material elements of this Agreement include the establishment and maintenance of a close personal working relationship with ZLand in the conduct of Franchisee's ZLand Business, Franchisee's accountability for performance of the obligations contained in this Agreement, and Franchisee's adherence to the tenets of the ZLand System.

d. The provisions of this Agreement shall be interpreted to give effect to the intent of the parties stated in this paragraph 2 so that the Territory shall be operated in conformity to the ZLand System through strict adherence to ZLand's standards and policies as they exist now and as they may be from time to time modified.

e. Franchisee acknowledges its understanding of ZLand's basic business policy that ZLand will grant franchises only to those individuals who will work full-time (or hire an acceptable full-time manager) in the operation of their franchised ZLand Business.

3. FRANCHISE GRANT AND TERM.

a. BASIC GRANT. ZLand grants to Franchisee, for a stated term, the right, licence, and privilege to operate as a ZLand franchisee, including the following rights, licences and privileges:

(i) to adopt and use the ZLand System in the Territory;

(ii) to advertise to the public that Franchisee is a franchisee of ZLand's;

(iii) to adopt and use, but only in connection with the sale of those products and services which have been designated by ZLand for use in the Territory, the trade names, trademarks and service marks

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which ZLand shall designate, from time to time, to be part of the ZLand System (the "ZLand Marks"; and

(iv) to operate the Territory under the ZLand System from premises acceptable to ZLand (the "Premises"). ZLand shall not operate, nor authorise any other ZLand franchisee to operate, at premises physically situated within the Territory. ZLand shall not sell, nor authorise any other ZLand franchisee to sell, to accounts physically situated within the Territory. ZLand shall give all leads pertaining to ZLand business in the Territory only to Franchisee. ZLand authorises Franchisee to call on all accounts, except those that qualify as a major account as described in paragraph 9 (which sets forth the rules relating to those particular accounts) within the Territory. Franchisee shall be responsible for such account contracts and also have the right to the Gross Profits from such accountcontracts for the term of said contracts. Franchisee shall not operate from any premises physically situated outside the Territory whether it be a main office or satellite office. Franchisee shall not call on or market directly to, no matter what the method, accounts that are in another ZLand franchisee's territories or which Franchisee or Franchisee's sales people cannot 1) reasonably drive to from the Premises in the Territory and 2) reasonably provide quality service from the Premises in the Territory.

b. TERM. The term of this Agreement shall begin on the date of execution of this Agreement and continue for seven years unless terminated prior thereto pursuant to the provisions hereof.

c. ZLAND MARKS. ZLand hereby grants to Franchisee the right during the term hereof to use and display the ZLand Marks in accordance with the provisions contained herein and in the confidential Operations Manual, solely in connection with the operation of the Franchised Business. Franchisee acknowledges that ZLand prescribes minimum standards respecting the nature and quality of the goods and services used by Franchisee in connection with which the ZLand Marks are used. Franchisee agrees that as between ZLand and Franchisee, the ZLand Marks are the exclusive property of ZLand. Franchisee now asserts no claim and will hereafter assert no claim to any goodwill, reputation or ownership thereof by virtue of Franchisee's franchised or licenced use thereof or otherwise. It is expressly understood and agreed that ownership and title of the ZLand Marks and ZLand's manuals, bulletins, instruction sheets, forms, methods of operation and goodwill are and, as between ZLand and Franchisee, shall remain vested solely in ZLand, and the use thereof is only co-extensive with the term of this Agreement. Franchisee acknowledges that the material and information now and hereafter provided and/or revealed to Franchisee pursuant to this Agreement (including in particular, but without limitation, the contents of the Confidential Operations Manual) are confidential trade secrets of ZLand and are revealed in confidence, and Franchisee expressly agrees to keep and respect the confidences so reposed, both during the term of this Agreement and thereafter. Franchisee agrees to be responsible for and supervise all of its principals, officers, directors, partners, employees and agents in order to insure the proper use of the ZLand Marks in compliance with this Agreement. Franchisee shall use the ZLand Marks solely in connection with the Franchised Business and shall not use or display the ZLand Marks in connection with the operation of any business, the performance of any other service or the conduct of any activity outside the scope of the Franchised Business. Franchisee shall use the ZLand Marks only in connection with the Franchised Business and agrees that all of Franchisee's use under this Agreement inures to the benefit of ZLand. Nothing herein shall give Franchisee any right, title or interest in or to any of the ZLand Marks, except a mere privilege and licence during the term hereof to display and use the same strictly according to the limitations provided in this Agreement and the Confidential Operations Manual. If required by applicable law, Franchisee agrees to join with ZLand in any application to enter Franchisee as a registered or permitted user, or the like, of the ZLand Marks with any appropriate governmental agency or entity. Upon termination of this Agreement for any reason whatsoever, ZLand may immediately apply to cancel Franchisee's status as a registered or permitted user and Franchisee shall consent in writing to the cancellation and shall join in any cancellation petition. The expense of any of the foregoing recording activities shall be borne by Franchisee.

d. USE AND MODIFICATION OF ZLAND MARKS. In connection with the operation of the Franchised Business, Franchisee agrees that at all times and in all advertising, promotions, signs and other display materials, on its letterheads, business forms, and at the Premises and other authorised business sites, in all of its business dealings related thereto and to the general public, it will identify the Franchised Business in such form, size and style as prescribed in the Confidential Operations Manual using a business name approved by ZLand. Franchisee shall file and keep current a "Fictitious Business Name Statement" (or similar document) with respect to its business name in the county or other jurisdiction in which Franchisee is conducting business and at such other places as may be required by law. Prior to commencing business under the ZLand Marks, Franchisee shall supply evidence satisfactory to ZLand that Franchisee

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has complied with relevant laws regarding the use of fictitious or assumed names. Franchisee further agrees that it will not identify itself as (i) ZLand,
(ii) the owner of the ZLand Marks, (iii) a subsidiary, parent, division, shareholder, partner, consultant, joint venturer, agent or employee of ZLand or the owner of the ZLand Marks, (iv) a licencee of ZLand for a geographical area greater than the Territory licenced hereunder, or (v) any of ZLand's other franchisees. If Franchisee is a corporation, Franchisee shall not use the ZLand Marks in its corporate name. ZLand may add to, substitute or modify any or all of the ZLand Marks from time to time, by directive in the Confidential Operations Manual. Franchisee shall accept, use, display, or cease using, as may be applicable, the ZLand Marks, including but not limited to, any such modified or additional trade names, trademarks, service marks, logo types and commercial symbols, and shall within 30 days of receiving notification, commence to implement such changes and use its best efforts to complete such changes as soon as practicable.

e. USE OF OTHER TRADEMARKS. Franchisee shall not use or display or permit the use or display of trademarks, trade names, service marks, insignias or logo types other than the Assumed Name and other trademarks and service marks approved for use by ZLand (i) in any advertisement that contains the words "ZLand" or any other ZLand Marks, (ii) in or on any Premises or place of business of Franchisee in any manner that is reasonably visible from outside such Premises or place of business, (iii) in any computer system used at any Premisesor place of business of Franchisee, (iv) in answering telephones at the Premises or otherwise in connection with the Franchised Business, in any manner that could lead any person to believe that such other trademarks, trade names, service marks, insignias or logo types or the products or services with which they are associated are owned or offered by ZLand or its affiliates, except as otherwise expressly permitted herein or in the Confidential Operations Manual.

f. INFRINGEMENT CLAIMS AND DEFENCE OF ZLAND MARKS. If Franchisee receives notice or otherwise becomes aware of any claim, suit or demand against it by any party other than ZLand on account of any alleged infringement, unfair competition or similar matter arising from its use of the ZLand Marks in accordance with the terms of this Agreement, Franchisee shall promptly notify ZLand of any such claim, suit or demand. Franchisee shall have no power, right or authority to settle or compromise any such claim, suit or demand by a third party without the prior written consent of ZLand. ZLand is obligated to protect and defend the integrity of the ZLand Marks, including the right of Franchisee to conduct the Franchise Business under the ZLand Marks. In its sole discretion, ZLand shall determine whether to defend, compromise or settle in its discretion any such claim, suit or demand at ZLand's cost and expense, using attorneys selected by ZLand or the owner of the ZLand Marks, and Franchisee agrees to cooperate fully in such matter, at no cost or expense to Franchisee (except if the claim, suit or demand arises as a result of action or inaction or gross negligence of Franchisee). ZLand shall have the sole discretion to determine whether a similar trademark or service mark being used by a third party is confusingly similar to the ZLand Marks being used by Franchisee and whether and what subsequent action, if any, should be undertaken with respect to such similar trademark or service mark.

4. SUCCESSOR FRANCHISE. Franchisee shall have the right to a successor franchise for the Territory as described in this Agreement provided Franchisee meets all the requirements set forth in this section below. Franchisee understands and acknowledges that any such successor franchise shall be on the then-current terms set forth in the then-current standard ZLand franchise agreement, which may be substantially different from the terms contained herein. Franchisee must give written notice that it wishes to apply for a successor ZLand franchise not less than six months, but not more than 12 months, prior to the expiration of this Agreement.

a. A successor franchise shall be granted to Franchise if Franchisee meets all of the conditions and requirements set forth below:

1) Pay a fee equal to 25% of the then-current Franchise Fee or $7,500, whichever is greater, along with the notice and application for the successor franchise. In the event that the successor franchise is not granted, this fee will be returned, less any costs associated with processing the application;

2) Bring the Premises and Territory into full compliance with this Agreement and all other agreements with ZLand;

3) Bring the Premises and Territory and Franchisee's operations into full compliance with the specifications and standards then applicable for new ZLand franchisees and present evidence satisfactory to ZLand thereof;

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4) Satisfy all monetary obligations owed to ZLand;

5) Execute a mutual release with ZLand as to all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, relating to the Territory or any other franchise territory or contract with ZLand;

6) Comply with ZLand's then-current qualification and training requirements for which Franchisee shall be responsible for all retraining costs, travel, meals, lodging and other expenses of Franchisee's personnel; and

7) Upon approval of Franchisee's application for successor franchise, sign the then current ZLand Franchise Agreement.

5. COMMENCEMENT DATE. The Commencement Date will be the earlier of 90 days after the signing of this Agreement or the date when Franchisee satisfactorily completes the initial training session. Franchisee shall not begin operation of the Territory until satisfactory completion of the initial training session.

6. GENERAL SERVICES OF ZLAND. ZLand shall advise and consult with Franchisee periodically in connection with the operation of the Territory and also, upon Franchisee's request, at other reasonable times. ZLand shall communicate to Franchisee its know-how, new developments, techniques and improvements in areas of sales, product development and services which are pertinent to the operation of a Territory using the ZLand System. The communications shall be accomplished via online, telephonic or face-to-face discussions, online reports, seminars or mailings, and training sessions. ZLand shall also make available to Franchisee all additional services, facilities, rights and privileges relating to the operation of the Territory, which ZLand makes generally available, from time to time, to all its franchisees operating territories.

7. CUSTOMER BILLING SERVICES OF ZLAND. ZLand provides a centralised billing service. All products and services, whether or not obtained from ZLand or ZLand affiliates, offered or otherwise provided by Franchisee and/or any similar businesses must be billed to the customer through our centralised billing service. Failure to comply with this paragraph 7 may result in the assessment of a royalty of 15% of the retail price of all such products and services being charged to Franchisee, which Franchisee shall pay within ten days of receipt of ZLand's invoice for the same.

8. SALES OUTSIDE OF YOUR TERRITORY. Franchisee shall not sell to any accounts physically located within the territory of another ZLand franchisee. However, Franchisee may sell to accounts not physically located within the territory of another ZLand franchisee for so long as the territory remains unoccupied under the following restrictions:

a. ACCOUNT OWNERSHIP. In the event that a previously unoccupied territory is sold, all new account contracts and or renewal of existing contracts in that territory shall be owned by the new territory owner. Pre-existing contracts in the territory shall remain with the selling franchise owner for the term (not renewal terms) of the existing contract with that customer.

b. OUTSIDE TERRITORY SALES MAXIMUM. If and when the Gross Sales in a particular territory which Franchisee does not currently have ZLand franchise rights to reach an aggregate of $150,000 (including one time and recurring fees), Franchisee shall have 60 days to decide to purchase ZLand franchise rights to said territory. If Franchisee does not purchase said territory within the 60 day period, all accounts in said territory (including pre-existing contracted accounts) shall automatically switch to a ZLand-owned ("company owned") account status.

9. SOLICITATION AND SERVICE OF MAJOR ACCOUNTS. Major Accounts are defined as accounts in which the customer employs more than 500 employees, more than 50% of whom are employed outside of Franchisee's Territory. Due to the nature of these accounts, the involvement of more than one franchisee or ZLand may be needed to provide the customer with quality service. In order to ensure that such quality service is provided, Franchisee must apply to ZLand to get authorisation to call on such an account at which time ZLand will inform Franchisee of any existing account history of which ZLand is aware. In order to proceed with the sale or service of such an account, Franchisee must submit a marketing plan, the format of which is detailed in the business manuals, which will set forth the terms and conditions under which Franchisee propose to provide customer with service.

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ZLand will review the marketing plan and determine whether to approve, modify or disapprove it. ZLand will make its determination based on the quality of service Franchisee can reasonably provide the customer, the effect such services would have on the franchise channel, and the history of Franchisee's previously submitted plans. In the event that ZLand do not approve Franchisee's marketing plan and Franchisee wish to contest such a decision, the matter will be brought before the Franchise Advisory Board for final determination.

10. GROSS SALES. For the purposes of this Agreement, the term "Gross Sales" shall be defined as the total dollar amount of all sales (including but not limited to one time, recurring or any other types of fees) by Franchisee or any similar business.

11. GROSS PROFIT. For the purposes of this Agreement, the term "Gross Profit" shall be defined as the difference between the monies ZLand collects from the customer for any products and services provided to the customer and ZLand's costs on those products and services as established in the then current price list as specified in the business manuals.

12. BUSINESS MANUALS. Franchisee shall use a standard chart of accounts as provided in the business manuals. ZLand shall provide Franchisee with the business manuals prepared by ZLand for use by franchisees of ZLand territories similar to the Territory. Such manuals may be provided via hard copies or on-line files, at ZLand's discretion. The business manuals contain detailed information including: 1) required operational procedures; 2) sales methods; 3) bookkeeping and accounting procedures and required reports; 4) business practices and policies; and 5) other management and advertising policies. Franchisee agrees to promptly adopt and use exclusively the practices, methods and policies contained in the business manuals, now and as they may be modified by ZLand from time to time. Franchisee acknowledges that ZLand is the owner of all proprietary rights in and to the ZLand System and that information revealed in the business manuals, in their entirety, constitute confidential trade secrets. Without the prior written consent of ZLand, Franchisee shall not disclose the contents of the business manuals to any person, except employees of Franchisee, who have signed a nondisclosure agreement regarding such information, for purposes related solely to the operation of the Territory, nor shall Franchisee reprint or reproduce the manuals in whole or in part for any purpose except in connection with instruction of employees in the operation of the Territory. Such manuals, as modified by ZLand from time to time, and the policies contained therein, are incorporated in this Agreement by reference.

13. IMPROVEMENTS. Any improvements to the ZLand System or the ZLand products or services conceived, developed, or acquired by Franchisee shall be promptly disclosed in writing to ZLand, and Franchisee agrees to immediately thereon assign, and hereby does assign, its entire right, title, and interest in, to, and under such improvements including, without limitation, all intellectual property rights therein, to ZLand. Franchisee shall not implement or use any such improvements unless and until authorised to do so in writing by ZLand. Additionally, until such authorisation to implement and use is given by ZLand Franchisee shall maintain the Improvements in strict confidence.

14. ADVERTISING. Franchisee shall use only advertising and promotional materials and programs provided by ZLand or approved in advance, in writing, by ZLand. All such materials must be submitted to ZLand at least two weeks prior to their intended publication or use. The approval by ZLand of Franchisee's advertising and promotional material or the providing of such material by ZLand to Franchisee shall not, directly or indirectly, require ZLand to pay for such advertising or promotion.

a. For local and regional advertising, Franchisee shall expend a minimum of $2,500, subject to inflation adjustment, each month on local advertising during their first year of operation of the Territory. For each annual period thereafter, Franchisee shall spend each month at least the greater of (i) 5% of Franchisee's monthly Gross Sales or (ii) $1,000, subject to "inflation adjustment" as provided in paragraph 39 hereof. Amounts paid out in excess of the minimum requirement in one month may be applied to the subsequent month's minimum requirement. Franchisee shall submit quarterly reports on the expenditure of such funds although the funds must be expended as required monthly. ZLand may in the future institute a regional advertising, publicity and marketing coop (the "Regional Marketing Coop") in which each territory shall have one vote. The Regional Marketing Coop shall create its own by-laws with ZLand's approval. Until such Regional Marketing Coop is instituted, Franchisee's expenditures of a regional nature shall be counted against their local advertising requirements.

b. ZLand may in the future institute a national advertising, publicity and marketing fund (the "National Marketing Fund") for such advertising, advertising-related, marketing and/or public relations programs, services

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and/or materials as ZLand, in its sole discretion, deem necessary or appropriate. When instituted, the National Marketing Fund may be combined with any marketing fund otherwise established for ZLand franchisees and the funds merged for use in accordance with this Agreement. ZLand shall be have the right to use funds for regional advertising if, in its sole discretion, ZLand determines that such funds will be more effectively used in this manner. Any funds so diverted to regional advertising shall be diverted to regional advertising in the region from which they were received. For national advertising, Franchisee shall contribute each month the greater of (i) 1% of Gross Sales or (ii) $500, subject to inflation adjustment. Until such time as ZLand institutes a National Marketing Fund, in addition to and under the same terms as the amounts required by subparagraph a above, Franchisee shall be required to spend each month on local advertising the greater of (i) 1% of Gross Sales or (ii) $500, subject to inflation adjustment. By the 15th day of the month following the quarter end, Franchisee shall submit reports on the monthly expenditure of such funds during the prior three months.

15. TRAINING. Franchisee acknowledges the importance of uniform quality of business operations among all territories in the ZLand System and agrees to enroll Franchisee (or the general manager), Franchisee's sales staff, and Franchisee's production staff, present and future, in ZLand "Basic Training", which consists of the basic training required to establish such persons as qualified for their respective positions. ZLand shall make available to Franchisee the services of its training staff for Basic Training at no charge for the first year Franchisee operates the Territory. ZLand shall bear the cost of maintaining the training centre, including the overhead costs of training, staff salaries, and training materials and agrees to provide to Franchisee both basic and advanced instruction for the operation of a ZLand System territory. Franchisee shall pay all traveling, living, compensation or other expenses incurred by Franchisee and Franchisee's employees in connection with attendance to such training.

16. PERFORMANCE STANDARD. Every six months, beginning 12 months after the Commencement Date, ZLand will compare (i) Franchisee's Gross Sales (as recorded in the centralised ZLand billing system) made to accounts whose primary office is located in Franchisee's Territory with (ii) the then-current average Gross Sales of other franchisees who have a substantially similar territory as to market ("Market Type Territory"). Such then-current average Gross Sales of such Market Type Territory will be the "Applicable Standard," and this will be updated every six months. If Franchisee's Gross Sales do not equal at least 50% of the Applicable Standard at the end of any six month period, Franchise shall be notified that it has not met the Applicable Standard and it shall have six months in which to correct the situation and meet the next Applicable Standard as determined six months later. If Franchisee does not meet the next Applicable Standard, Franchisee shall have five days to indicate in writing whether or not Franchisee wishes to sell Franchisee's Territory to a third party. If Franchisee indicates that it wishes to sell its Territory, Franchisee will have 120 days after the date of such notice to complete such sale, subject to all requirements of this Agreement. Franchisee will, at the time of sale, sign a general release, in a form prescribed by ZLand, of any and all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, against ZLand. If Franchisee does not, within such five days, so advise ZLand of its wish to sell the Territory to a third party, or if no sale meeting the requirements of this Agreement takes place within such 120 days, or Franchisee wishes not to sign a general release, Franchisee's rights, and ZLand's obligations, under this Agreement will terminate immediately on mailing of written notice of termination.

17. INITIAL FEE. Franchisee acknowledges that: a) the initial grant of this Territory and Agreement constitutes the sole consideration for the payment of an Initial Fee of $30,000 per territorial area (as specified in Attachment 1) paid by Franchisee to ZLand; and b) the fee has been earned by ZLand (except where Franchisee, or Franchisee's designated general manager, has not successfully completed ZLand's Basic Training). If Franchisee, or Franchisee's designated general manager, has not successfully completed ZLand's Basic Training, Franchisee shall be refunded the Initial Fee minus ZLand's costs for such training and this Agreement will be terminated by ZLand with no further obligation by either party.

18. REPORTS. By the close of business every Friday, Franchisee shall coordinate/replicate those databases described in the business manuals with the ZLand System master databases, in the manner specified by ZLand in the business manuals. Franchisee shall submit the reports relating to the above databases specified by ZLand in the business manuals. On or before the 15th day of the month following the quarter end, Franchisee shall submit, in such form as ZLand shall reasonably require from time to time and as described in the business manuals, the financial reports showing the income and expenses of the Territory. Franchisee shall keep and preserve full and complete records of Gross Sales for at least three years in a manner and form satisfactory to ZLand and shall also deliver such additional financial, operating and other information and reports as ZLand may reasonably request on the forms and in the manner prescribed by ZLand. Franchisee further agrees to submit within 90 days following the

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close of each fiscal year of the Territory operation, a profit and loss statement covering operations during such fiscal year and a balance sheet taken as of the close of such fiscal year, all prepared in accordance with generally accepted accounting principles and ZLand requirements as described in the business manuals. If ZLand shall request certification, a public accountant shall certify the profit and loss statement and the balance sheet, if any, and consult with ZLand concerning such statement and balance sheet. The original of each such report required by this paragraph 18 shall be mailed to ZLand at the address indicated in paragraph 33 herein.

ZLand shall have the right, at its expense, to inspect and/or audit Franchisee's accounts, books, database data, records and tax returns at all times to insure that Franchisee is complying with the terms of this Agreement. Franchisee shall have the right, at its expense and at any time, to inspect or cause to be inspected any and all records of their Territory, which are stored on-line. Franchisee shall also have the right, at its expense and at any time during business hours, to inspect and audit, or cause to be inspected and audited, accounting and sales records which relate to the operation of their Territory. If such inspection discloses that Gross Sales actually exceeded the amount reported by Franchisee as Gross Sales by an amount equal to 5% or more of Gross Sales originally reported to ZLand, Franchisee shall bear the cost of such inspection and audit. If such inspection discloses that Gross Profits actually exceeded the amount reported by ZLand to Franchisee by an amount equal to 5% or more of Gross Profits originally reported to Franchisee, ZLand shall bear the cost of such inspection and audit.

19. RESTRICTIONS. Franchisee agrees and covenants as follows:

a. During the term of this Agreement, Franchisee shall not, without the prior written consent of ZLand, directly or indirectly, engage in, acquire any financial or beneficial interest (including interests in corporations, partnerships or trusts, unincorporated associations and joint ventures) in, or become a part of any business which is similar to the franchise granted in this Agreement.

b. For a period of 18 months after termination of this Agreement for any reason or the sale of the Territory, Franchisee shall not directly or indirectly, engage in or acquire any financial or beneficial interest (including interests in corporations, partnerships or trusts, unincorporated associations and joint ventures) in, or become a part of any business which is similar to the franchise granted under this Agreement.

c. Franchisee shall not appropriate, use, or duplicate the ZLand System, or any portion thereof, for use in any other business or other similar business.

d. Franchisee shall not disclose or reveal any portion of the ZLand System to a non-franchisee other than to Franchisee's employees as an incident of their training.

e. Franchisee shall acquire no right to use, or to licence the use of, any name, mark or other intellectual property right granted or to be granted herein, except in connection with the operation of the Territory and then only so long as Franchisee is compliance with this Agreement.

f. Franchisee shall not use any name, mark or other intellectual property granted or to be granted herein, except in connection with the operation of the Territory and as specified in the business manuals;

The restrictions contained in subsections (a) and (b) of this paragraph 19 shall not apply to persons who own less than 2% of the shares of a company whose shares are listed and traded on a national or regional securities exchange.

20. COMPLIANCE WITH ENTIRE SYSTEM. Franchisee acknowledges that every component of the ZLand System is important to ZLand and to the operation of the Territory as a ZLand franchise, including a designated product list, uniformity of service, sales methods, and quality of service.

ZLand shall have the right to inspect the Territory at all reasonable times to ensure that Franchisee's operation thereof is in compliance with the standards and policies of the ZLand System.

Franchisee shall comply with the entire ZLand System, including, but not limited to, the following:

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a. Operate the Territory in a professional manner; comply with all business policies, practices and procedures established by ZLand; sell through the Territory only the products and services now and hereafter designated by ZLand; and maintain the quality of service in compliance with designated standards as may be prescribed from time to time by ZLand.

b. Purchase computer hardware and software in accordance with the equipment specifications designated by ZLand, and, promptly after notice from ZLand that the Territory needs such equipment, cause the installation thereof;

c. Operate the Territory from the Premises, which must conform to site requirements contained in the business manuals;

d. Have an answer on Franchisee's ZLand business telephone lines during all hours, business or non-business hours, as described in the business manuals; and

e. Obtain a signed Non-Disclosure and Non-Competition Agreement for each of their affiliates, paid employees or non-paid workers within ten days after the affiliate or employee assumes that status with Franchisee;

21. BEST EFFORTS. Franchisee shall diligently and fully exploit the rights granted in this Agreement by personally devoting full time and best efforts. In the event that Franchisee hires a general manager to operate the Territory or more than one individual, a corporation, or a partnership has executed this Agreement as Franchisee, then _______________________________________________________ shall personally devote full time and best efforts to the operation of the Territory. Franchisee shall keep from conflicting enterprises or any other activities which would be detrimental to or interfere with the business of the Territory.

22. FRANCHISE OWNERS ASSOCIATIONS. ZLand Franchisees may establish one or more associations and/or sub-associations of ZLand franchisees, to be known collectively as the ZLand Franchise Owners Association ("ZFOA"). ZFOA may adopt its own rules, regulations and procedures, provided they do not conflict with any provision of this Agreement.

23. INTERFERENCE WITH EMPLOYMENT RELATIONS OF OTHERS. During the term of this Agreement, Franchisee shall not employ or seek to employ any person who is at the time employed by ZLand, any of its subsidiaries, or by any person who is at the time operating a ZLand franchise or otherwise induce, directly or indirectly, such person to leave such employment. This paragraph 23 shall not be violated if such person has left the employ of any of the foregoing parties for a period in excess of six months.

24. ASSIGNMENT. Franchisee shall not assign or otherwise transfer in whole or in part (whether voluntarily or by operation of law) directly, indirectly, or contingently Franchisee's interest in this Agreement without the prior written consent of ZLand, which consent shall not be withheld unreasonably. In the event that ZLand grants such written consent, any such assignment or transfer shall comply with the terms set forth below in this paragraph 24 and shall require payment to ZLand of a transfer fee of $4,000 plus 25% of the initial fee specified in paragraph 17 unless otherwise noted below.

a. DEATH OR PERMANENT INCAPACITY OF FRANCHISEE. Upon the death or permanent incapacity of Franchisee, the interest of Franchisee in this Territory may be assigned either pursuant to the terms of sub-paragraph (d) herein or to one or more of the following persons: Franchisee's spouse, heirs, or nearest relatives by blood or marriage, subject to the following conditions: (i) such person shall meet the then current requirements and pass the then current testing and interviewing process for new franchise applicants, and (ii) such person shall also execute an agreement by which the person personally assumes full and unconditional liability for and agrees to perform all the terms and conditions of this Agreement to the same extent as the original Franchisee. If such person cannot meet the above conditions, ZLand shall have the option to operate and/or manage the Territory on behalf of Franchisee or of Franchisee's estate until the deceased or incapacitated Franchisee's interest is transferred to another party acceptable to ZLand in accordance with the terms and conditions of this Agreement. However, in no event shall ZLand operate and manage the Territory for a period in excess of 12 full calendar months without the consent of Franchisee or Franchisee's estate. In the event that ZLand so operates and/or manages the Territory, ZLand shall make a complete account to and return the net income from such operation to the Franchisee or to the Franchisee's estate, less a reasonable management fee and expenses. If the disposition of the Territory to a party acceptable to ZLand has not taken place within 12 months from the date that ZLand has commenced the operation or management of the

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Territory on behalf of the deceased or incapacitated Franchisee, then ZLand shall have the option to purchase the Territory at fair market value for cash or its common stock at its option.

b. ASSIGNMENT TO FRANCHISEE'S CORPORATION. ZLand shall, upon Franchisee's compliance with such requirements as may from time to time be prescribed by ZLand, including a Stockholders Agreement in the form prescribed by ZLand, consent to an assignment to a corporation whose shares are wholly owned and controlled by Franchisee. The corporate name of the corporation shall not include any of the names or trademarks granted by this Agreement. In the event of such a transfer, the transfer fee shall be waived. Any subsequent assignment or transfer, either voluntarily or by operation of law, of all or any part of said shares shall be made in compliance with the terms and conditions set forth in sub-paragraph (a) and (b) herein.

c. SUBLICENSE OF TERRITORY TO SUBFRANCHISEE. Franchisee may subfranchise any of the territories licensed to it by ZLand hereunder to one or more subfranchisees; provided that the subfranchisee executes a Franchise Agreement that is substantially the same as this Agreement and provided further that the subfranchisee shall not have the right to sub-subfranchise its rights in accordance with this subparagraph 24.b. No transfer fee (as provided above in this paragraph 24) shall be payable, and the provisions of subparagraph 24.e. below shall be inapplicable, in respect of any subfranchise of one or more territories.

d. OTHER ASSIGNMENT. In addition to any assignments or contingent assignments contemplated by the terms of sub-paragraphs (a), (b) or (c) of this paragraph 24, Franchisee shall not sell, transfer or assign this Territory or Agreement to any person or persons without ZLand's prior written consent. Such consent shall not be unreasonably withheld. In the event that any transfer under this section is made to an existing ZLand franchisee, the transfer fee shall be waived. In determining whether to grant or withhold such consent, ZLand shall consider for each prospective transferee, by way of illustration, the following:
(i) work experience and aptitude, (ii) financial background, (iii) character,
(iv) ability to personally devote full time and best efforts to managing the Territory, (v) residence in the locality of the Territory, (vi) equity interest in the Territory, (vii) conflicting interests, (viii) willingness to sign the then current Agreement, and (ix) such other criteria and conditions as ZLand shall then apply in the case of an application for a new franchise to operate a ZLand franchise. ZLand's consent shall also be conditioned upon each transferee's execution of an agreement by which transferee personally assumes full and unconditional liability for and agrees to perform from the date of such transfer all obligations, covenants and agreements contained in this Agreement to the same extent as if transferee had been an original party to this Agreement. Franchisee-transferor shall continue to remain personally liable for all affirmative obligations, covenants and agreements contained herein for the full term of this Agreement unless Franchisee-transferor executes a mutual release of all claims known and unknown with ZLand, in a form satisfactory to ZLand, at the time of the transfer.

e. FIRST OPTION TO PURCHASE. At least 20 days prior to the proposed effective date, Franchisee or Franchisee's representative shall give ZLand written notice of intent to sell or otherwise transfer this Territory or Agreement pursuant to sub-paragraph (d) of this paragraph 23. The notice shall set forth the name and address of the proposed purchaser and all the terms and conditions of any offer. ZLand shall have the first option to purchase the Territory by giving written notice to Franchisee of its intention to purchase on the same terms as the offer within ten days following ZLand's receipt of such notice. However, if ZLand fails to exercise its option and the Territory is not subsequently sold to the proposed purchaser for any reason, ZLand shall continue to have, upon the same conditions, a first option to purchase the Territory upon the terms and conditions of any subsequent offer.

25. FRANCHISEE NOT AN AGENT OF ZLAND. Franchisee shall have no authority, express or implied, to act as agent of ZLand or any of its affiliates for any purpose. Franchisee is, and shall remain, an independent contractor responsible for all obligations and liabilities of, and for all loss or damage to, the Territory and its business and for all claims or demands based on damage or destruction of property or based on injury, illness or death of any person or persons, directly or indirectly, resulting from the operation of the Territory. Further, Franchisee and ZLand is not and do not intend to be partners, associates, or joint employers in any way and ZLand shall not be construed to be jointly liable for any acts or omissions of Franchisee under any circumstances.

26. INSURANCE. Franchisee shall, at all times during the term of this Agreement, and for a period of three years thereafter, maintain insurance to protect ZLand and its successors from the claims, losses and liabilities for which Franchisee is obligated to protect, defend, hold harmless, and indemnify ZLand and its successors pursuant to this

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Agreement including, but not limited to, (i) claims under Worker's Compensation and State Disability Acts; (ii) claims for damages because of bodily injury, sickness, disease or death of any of Franchisee's employees or of any other person which arises out of any act or omission by Franchisee, Franchisee's employees or agents; (iii) claims for damages because of injury to or destruction of tangible property, including loss of use resulting therefrom, which arise out of any act or omission of Franchisee, Franchisee's employees or agents; and (iv) product liability claims arising out of Franchisee's manufacture, marketing, use, distribution or sale of any products or services. The insurance maintained by Franchisee shall include a general liability insurance policy in an amount of at least $1,000,000 or in such greater amounts as ZLand may from time to time reasonably require. Such policies shall name ZLand as an additional insured. Such policies shall provide that the same may not be canceled or modified without 30 days prior notice to ZLand. Each time any such policy is issued or renewed, Franchisee shall furnish ZLand with a certificate of insurance showing ZLand as an additional insured and indicating that such policy may not be canceled or modified without 30 days prior notice to ZLand. In addition, if requested by ZLand, Franchisee shall furnish ZLand with a complete copy of each such policy. If such a policy is not obtained, Franchisee authorise ZLand to obtain such a policy and charge any and all amounts incurred to Franchisee and deduct said amount from any amounts then due from ZLand to Franchisee. ZLand shall, for the duration of this Agreement, maintain a general business liability insurance policy in the amount of at least $1,000,000 or in such greater amounts as ZLand may from time to time consider necessary.

27. TERMINATION BY FRANCHISEE. Franchisee may terminate this Agreement by giving ZLand 90 days written notice and sign a general release, in form prescribed by ZLand, of any and all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, against ZLand.

28. IMMEDIATE TERMINATION BY ZLAND. The parties agree that the occurrence of any of the following events shall constitute a material breach of this Agreement and violate the essence of Franchisee's obligations. In the event that any of the following events occur, ZLand may, at its election and without prejudice to any of its other rights or remedies at law or in equity, immediately terminate this Agreement upon written notice of such election to Franchisee:

a. Except as otherwise required by the United States Bankruptcy Code, if Franchisee becomes insolvent, is adjudicated a bankrupt or files or has filed against them a petition in bankruptcy, reorganisation or similar proceeding;

b. If Franchisee is convicted of a felony or any criminal misconduct;

c. If Franchisee or any affiliates bills any customer directly for any products and services;

d. If Franchisee begins operation of their Territory without satisfactorily completing the initial training;

e. If Franchisee has been in default (even if cured and whether or not for the same reason) more than three times in any one year period; or

f. If Franchisee files any legal action (including arbitration) against ZLand and/or any related entities and does not receive a final judgment or award substantially in their favor on the merits.

29. NOTICED TERMINATION BY ZLAND. The parties agree that the occurrence of any of the following events shall constitute a material breach of this Agreement and, without prejudice to any of its other rights or remedies at law or in equity, ZLand at its election, may terminate this Agreement upon the occurrence of any of the following events with 30 days written notice if the notified breach has not been cured within the 30 day notice period:

a. If Franchisee fails to submit to ZLand in a timely manner any information Franchisee is required to submit under this Agreement and/or the business manuals;

b. If Franchisee fails to begin operation of the Territory within 90 days of the Commencement Date of this Agreement, or if Franchisee fails to operate their Territory in accordance with the business manuals;

c. If Franchisee owns or operates any unauthorised Territory or sells, distributes or offers for sale outside of their Territory any other products or services without ZLand's written approval;

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d. If Franchisee fails to make any payment when due under this Agreement, the business manuals or any other agreement between Franchisee and ZLand or any affiliate;

e. If Franchisee fails to make the required advertising expenditures when required under this Agreement, the business manuals or any other agreement between Franchisee and ZLand or any affiliate;

f. If Franchisee misuses the trade name, trademarks or service marks, or the ZLand System or engages in conduct which reflects materially and unfavorably upon the goodwill associated with them or if Franchisee uses in a ZLand Territory business any names, marks, systems, logotypes or symbols that ZLand has not authorised Franchisee to use;

g. If Franchisee or any affiliates have any direct or indirect interest in the ownership or operation of any business that is confusingly similar to a ZLand Territory business or uses the ZLand System or any trade names, trademarks or service marks associated therewith;

h. If Franchisee fails to obtain a signed Non-Disclosure and Non-Competition Agreement for each of their affiliates, paid employees or non-paid workers within ten days after the affiliate or employee assumes that status with Franchisee;

i. If Franchisee attempts to assign their rights under this Agreement in any manner not authorised by this Agreement;

j. If Franchisee or any affiliates have made any material misrepresentation in connection with the acquisition of the Territory to induce ZLand to enter into this Agreement;

k. If Franchisee acts without ZLand's prior approval or consent in regard to a matter for which ZLand's prior approval or consent is expressly required by this Agreement and/or the business manuals;

l. If Franchisee, their general manager or their employees fail to answer the Territory's business telephone line for a period of three consecutive business days, exclusive of weekends and Federal or State holidays;

m. If Franchisee fails to permanently correct a breach of this Agreement or to meet the standards set out in the business manuals after being twice requested in writing by ZLand to correct the problem in any 12 month period;

n. If Franchisee lists or places any unauthorised copyrighted or trademarked material or any material legally judged to be obscene, threatening, libelous or classified by the US government on ZLand's servers; or

o. If Franchisee fails to meet the performance criteria set out in paragraph 16.

30. WITHHOLDING CONSENT TO TRANSFER. Any uncured breach of the terms of this Agreement shall be sufficient reason for ZLand to withhold approval of its consent to any assignment or transfer of Franchisee's interest in this Territory provided for herein.

31. EFFECT OF TERMINATION BY ZLAND.

a. In the event of any termination of this Agreement by ZLand, ZLand shall have an immediate right to enter and take possession of the Premises and Territory in order to maintain continuous operation of the Territory, to provide customers with an acceptable level of customer service, to provide for orderly change of management and disposition of personal property, and to otherwise protect ZLand's interests.

b. Upon termination or expiration of this Agreement, Franchisee shall forthwith return to ZLand any copies of the business manuals in Franchisee's possession, together with all other material containing trade secrets, operating instructions or business practices; discontinue the use of the ZLand System and its associated trade names, service marks and trademarks or the use of any and all signs, printed or online advertising bearing the name and marks, or any reference to them; not disclose, reveal or publish all or any portion of the ZLand System; and

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Franchisee shall not thereafter use any trade name, service mark or trademark similar to or likely to be confused with those of ZLand.

32. EFFECT OF WAIVERS. No waiver by ZLand or any breach or a series of breaches of this Agreement shall constitute a waiver of any subsequent breach or waiver of the terms of this Agreement.

33. NOTICES. Any notice hereunder shall be in writing and shall be delivered by personal service or by United States certified or registered mail, with postage prepaid, addressed to Franchisee at the Premises or to ZLand at 27081 Aliso Creek Road, Aliso Viejo, California 92656. Either party, by a similar written notice, may change the address to which notices shall be sent.

34. DISPUTE RESOLUTION. Both parties agree to resolve any and all claims, disputes and disagreements if the following manner:

a. First, the matter will be discussed in a face-to-face meeting between the parties. This meeting will be held at a location reasonably convenient to Franchisee and within 30 days after either party gives written notice to the other proposing such a meeting.

b. If the matter is not successfully resolved, it will be resolved by submission for binding arbitration in Orange County, California before and in accordance with the arbitration rules of Franchise Arbitration and Mediation Services ("FAM"); provided that if such arbitration is unable to be heard by FAM for any reason, the arbitration will be conducted before and in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The fees and expenses of the arbitrator(s) and/or arbitration organisation shall be shared equally by the parties. In each case, the parties to any mediation/arbitration will execute appropriate confidentiality agreements, excepting only such public disclosures and filings as are required by law. Each participant must submit or file any claim which would constitute a compulsory counterclaim (as defined by the applicable rule under the Federal Rules of Civil Procedure) within the same proceeding as the claim to which it relates. Any such claim which is not submitted or filed in such proceeding will be forever barred.

c. The obligation herein to mediate and/or arbitrate will not be binding on ZLand with respect to claims or issues relating primarily to (i) the validity of any trade-marks, service marks or other intellectual property of ZLand's,
(ii) ZLand's rights to obtain possession of any real and/or personal property
(including any action in unlawful detainer, ejectment or otherwise) and/or (iii) ZLand's rights to receive and enforce a temporary restraining order, preliminary injunction, permanent injunction or other equitable relief.

d. If any party to an arbitration wishes to appeal any final award by an arbitrator (there will be no appeal of interim awards or other interim relief), that party can appeal, within 30 days of such final award, to a three arbitrator panel to be appointed by the same organisation as conducted the arbitration. The issues on appeal will be limited to the proper application of the law to the facts found at the arbitration and will not include any trial de novo or other fact-finding function. The party requesting such appeal must pay all costs and fees charged by such arbitration appeal panel and/or arbitration organisation in connection with such appeal, as well as posting any bond deemed appropriate by such arbitration organisation or arbitration appeal panel. In addition, a party requesting appeal, and who does not prevail on appeal, will pay the other party's (or parties') attorneys' fees and other costs of responding to such appeal.

e. Each party knowingly waives all rights to trial by a court or jury, understanding that arbitration may be less formal than a court or jury trial, may use different rules of procedure and evidence and that appeal is generally less available, still strongly preferring arbitration to resolve any disputes, except as provided in subsection (d) above. Each party also waives all rights to any claims for (whether by claim, counter-claim, offset, way of defence or otherwise), punitive, exemplary, multiple, pain-and-suffering, mental distress, incidental, consequential, special, lost income and/or profits and/or similar damages under any theory whatsoever, both parties agreeing that such claims are inherently speculative and subject to abuse.

f. If either party institutes any action against the other party to secure or protect their rights under the terms of this Agreement, in addition to any judgment entered in its favor, that party shall be entitled to recover such reasonable attorneys' fees as may be allowed by the arbitrator together with arbitration costs and expenses of such action.

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35. INDEMNIFICATION. If ZLand shall be subject to any claim, demand or penalty or become a party to any suit or other judicial or administrative proceeding by reason of any claimed act or omission by Franchisee, Franchisee's employees or agents, or by reason of any act occurring on the Premises, or by reason of an omission with respect to the business or operation of the Territory, Franchisee shall indemnify and hold ZLand harmless against all judgments, settlements, penalties, and expenses, including attorneys' fees, court costs and other expenses or litigation or administrative proceeding, incurred by or imposed on ZLand in connection with the investigation or defence relating to such claim or litigation or administrative proceeding and, at the election of ZLand.

ZLand shall indemnify and hold Franchisee harmless from all fines, suits, proceedings, claims, demands, actions, loss, damages, costs, fees (including attorney's fees and related expenses) and/or any other expense, obligation and/or liability of any kind or nature, however arising, growing out of or otherwise connected with the sale of any products and services to Franchisee by ZLand to the extent that those products and services are in violation of ZLand's warranty of such items to the customer. Additionally, ZLand will indemnify and hold Franchisee harmless from all fines, suits, proceedings, claims, demands, actions, loss, damages, costs, fees (including attorney's fees and related expenses) and/or any other expense, obligation and/or liability of any kind or nature, however arising, growing out of or otherwise connected with and/or related to the use of ZLand's patents, trademarks, trade name, and service marks, provided Franchisee is and has been at all relevant times in compliance with ZLand's standards regarding the use of such items

36. LIMITED WARRANTY. With respect to any products and services provided, approved or otherwise by ZLand, other than specific written warranties expressly provided by ZLand in connection with such items, such items are provided without any warranties, express or implied, the warranties of merchantability and fitness for a particular purpose being expressly disclaimed, nor do there exist any express or implied warranties on the part of ZLand, as to the design, condition, capacity, performance or any other aspect of such items or their material or workmanship. Any warranty or other responsibility with respect to any products and/or services or otherwise will be those of the manufacturers or service providers only.

With respect to the products and services provided by ZLand, ZLand warrants these items only to the extent expressly set forth in the ZLand PowerSuite Sales Agreement or other standard sales agreements, provided to Franchisee for use with its customers, and under the condition that such standard sales agreements were used in connection with the sale of the products and services for which Franchisee wishes to exercise this warranty.

37. CONSTRUCTION AND SEVERABILITY. All references in this Agreement to the singular shall include the plural where applicable. If any part of this Agreement for any reason shall be declared invalid, such decision shall not affect the validity of any remaining portion, which shall remain in full force and effect. In the event that any material provision of this Agreement shall be stricken or declared invalid, ZLand shall have the right to terminate this Agreement.

38. SCOPE AND MODIFICATION OF AGREEMENT. This Agreement (including Attachment 1 and any riders hereto) constitutes the entire agreement between the parties and supersedes all prior and contemporaneous oral or written, agreements or understandings of the parties. No interpretation, change, termination or waiver of any of the provisions hereof shall be binding upon ZLand unless in writing signed by the President or Director of Franchise Licensing for ZLand, and which is specifically identified as an amendment hereto. No modification, waiver, termination, rescission, discharge or cancellation of this Agreement shall affect the right of any party hereto to enforce any claim or right hereunder, whether or not liquidated, which occurred prior to the date of such modification, waiver, termination, rescission, discharge or cancellation.

39. INFLATION ADJUSTMENT. The term "inflation adjustment" shall refer to changes in the annual average of the Consumer Price Index for All Urban Consumers, Service Group Only, 1982-1984 = 100, published by the Bureau of Labor Statistics of the United States Department of Labor (or the highest similar future index if these figures become unavailable).

40. GOVERNING LAW. To the extent applicable, procedural and jurisdictional issues respecting arbitration of disputes under this Agreement shall be governed by the United States Arbitration Act (9 U.S.C. Section 1 et seq.). To the extent applicable, any issue involving the ZLand Marks shall be governed by the Lanham Act (15 U.S.C. Section 1051 et seq.). To the extent applicable, all issues involving (i) modification of this Agreement and (ii) non-competition covenants or obligations of either ZLand or Franchisee after termination of this Agreement shall be governed by the

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laws of the state in which Franchisee is domiciled. Otherwise, this Agreement and the totality of the legal relations among the parties hereto shall be governed by and construed in accordance with the laws of the State of California.

41 METHOD OF PAYMENTS. Franchisee shall make all payments under this Agreement in immediately available United States Dollars at ZLand's office listed above or at such other place and in such other manner as ZLand may direct, free of all taxes and charges of any nature other than (i) income taxes levied by the United States Government or any state, municipality or other subdivision thereof on such payments and (ii) income taxes, or taxes in the nature of income taxes, including withholding taxes, levied on by any governmental authority in Austria or any political subdivision thereof by reason of such payments. If income taxes, or taxes in the nature of income taxes, levied on by such governmental authority on any such payment are required to be withheld from such payment or otherwise collected by Franchisee and remitted to a taxing authority, Franchisee shall withhold and pay to the competent authority any such taxes or withholdings, and Franchisee's obligation to make such payment to ZLand shall be reduced by an amount in dollars equivalent to the amount of tax withheld or collected and remitted to such taxing authority, effective upon the delivery to ZLand by Franchisee of a receipt or other documentation evidencing to ZLand's satisfaction that such tax has in fact been so withheld or collected and remitted. Upon becoming aware that any such governmental authority proposes to levy or to take any action which would result in increasing income taxes, or taxes in the nature of income taxes, on any such payment, or that such a levy has been made or any such action has been taken, Franchisee shall promptly provide ZLand with a written statement of the facts known to Franchisee (failure to do so shall not be a material breach of this Agreement).

42 ADVANCE DEPOSIT. If Franchisee defaults in any obligation to make timely payment of any sums due ZLand under this Agreement three times within any period of 12 consecutive months, ZLand may require upon not less than 14 days prior written notice that Franchisee deposit with ZLand an amount equal to the total of all amounts that became payable from Franchisee to ZLand under this Agreement during any 30-day period designated by ZLand and occurring within the six months preceding such notice ("Advance Deposit"). ZLand shall hold the Advance Deposit in its general funds but shall keep a separate accounting thereof, without allowance for interest, for a period of six months following the date of creation of the Advance Deposit, provided that if Franchisee shall default in any obligation to make timely payment of any sums due ZLand under this Agreement during such period, ZLand shall hold the Advance Deposit for a period of six months following the date of Franchisee's latest default. If Franchisee defaults in its obligations to pay any sums due ZLand under this Agreement while funds are held as an Advance Deposit, ZLand may withdraw from the Advance Deposit such sums as are necessary to pay deficiencies created by Franchisee's default. Franchisee shall be obligated to replace any sums as may be withdrawn by ZLand within seven days of such withdrawal. Nothing contained in this section 4.08 shall in any way affect the amount or manner of payment of sums due ZLand under this Agreement during any period in which such Advance Deposit is held. ZLand's right to withdraw sums from the Advance Deposit do not and will not in any manner act to cure Franchisee's defaults under this Agreement.

43 EXCHANGE CONTROL. On a timely basis, Franchisee shall make all necessary applications and secure any and all exchange clearances, currency control authorizations (including approval, if necessary, of appropriate Canadian bank authorities (the "Bank")) and other governmental releases and do all other lawful things necessary from time to time to permit Franchisee to make the payments required under this Agreement when due, as prescribed herein; provided however payment due ZLand may be deposited in an escrow or similar account with a fiduciary in Canada pending the obtaining of required Bank approvals, and Franchisee shall not be liable for delays in such approvals beyond the control of Franchisee. ZLand shall have no obligation to commence or continue performance of this Agreement unless Franchisee has obtained all clearances, authorizations and releases necessary to permit Franchisee to pay ZLand as required herein. If any restrictions are imposed under applicable law, upon the exchange of currencies or transfer of funds by Franchisee to ZLand in accordance with this Agreement, ZLand shall have the right, upon the delivery of written notice to Franchisee, to require Franchisee to deposit all sums payable hereunder and subject to such restriction into an account or repository under ZLand's control located in Austria. If any such restriction continues for more than three months, ZLand shall have the right, upon the delivery of written notice to Franchisee, to terminate this Agreement, whether or not ZLand may have previously elected to require Franchisee to deposit sums into a controlled account or repository.

44. ACKNOWLEDGMENT. Franchisee acknowledges that:

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a. The term of this Franchisee is set forth in paragraph 3(b) hereof and a successor franchise shall only be granted pursuant to strict compliance with conditions set forth in paragraph 4(a);

b. Franchisee hereby represents that Franchisee has received a copy of this Agreement, has read and understands all obligations being undertaken and has had an opportunity to consult with Franchisee's attorney with respect thereto at least five business days prior to execution;

c. ZLand has made no representation as to the future profitability of the Territory;

d. Prior to the execution of this Agreement, Franchisee has had ample opportunity to contact existing franchisees of ZLand and to investigate all representations made by ZLand relating to the ZLand System;

e. This Agreement establishes the Territory at the location specified on page 1 hereof only and that no "exclusive", "protected" or other territorial rights in the contiguous market area of such Territory is hereby granted or inferred;

f. This Agreement supersedes any and all other agreements, representations, respecting the Territory and contains all the terms, conditions, and obligations of the parties with respect to the grant of this Territory;

g. Neither ZLand nor anyone acting on its behalf has made any representations, inducement, promises, or agreements, orally or otherwise, respecting the subject matter of this Territory or Agreement, which is not embodied herein or set forth in the Uniform Franchise Offering Circular for Prospective Franchisees; and

h. This Territory is offered to Franchisee personally and to no other, and may not be accepted by any other person, partnership or corporation, or transferred by assignment, will or operation of law.

IN WITNESS WHEREOF, each of the undersigned has here unto affixed his or her signature on the day and year in this instrument first above written.

ZLAND, INC.

By:
    -------------------------------           -------------------------------
    John W. Veenstra, President and                                     Date
    Chief Executive Officer


Franchisee (                               )
            -------------------------------

By:
    -------------------------------           -------------------------------

Print Name:
            -------------------------------           -------------------------

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ATTACHMENT 1

TERRITORY

Your Territory is defined by the Canadian Postal Codes listed below and is a _______________________ Market Type of Territory.

The Territory consists of _______ territorial areas, each requiring payment of $30,000. The total Initial Fee due is $ ________________.

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EXHIBI 10.13

ZLAND GMBH
BUSINESS PROGRAM FRANCHISE AGREEMENT (GERMANY)

This ZLAND GmbH BUSINESS PROGRAM FRANCHISE AGREEMENT (hereinafter referred to as the "Agreement") is dated as of ______________, 2000, and is between

ZLand GmbH,

a German corporation whose principal office is located at

Rosenheimer Strasse 143 b D - 81671 Munchen Germany

- hereinafter referred to as "ZLand" -

and

- hereinafter referred to as "Franchisee" -




whose address for purposes of this Agreement is:





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WHEREAS,

ZLand and its parent company, ZLand.com, Inc., a Delaware corporation, have devised and continued to develop strategic internet products and services. ZLand, Inc. is the holder of intellectual property rights in certain valuable trade names, service marks and trademarks, including, without limitation, the trade names ZLand.com (TM) and ZLand , proprietary rights in software and proprietary rights to information relating to methods of doing business. ZLand.com has developed strategic internet products and services, particularly the ZLand.com (TM) product line of business applications, business methods, technical knowledge, commercial ideas, advertising material, marketing strategies, administrative procedures, business forms, employee training techniques, which, taken together, provide the basis for the operation of a proprietary business offering customers the ability to conduct commerce and other business activities on the internet with minimal investment and low monthly costs. ZLand.com has expended time, effort and money in developing the know-how and the method for this ZLand Business which today enjoys remarkable goodwill in the United States of America. ZLand has the right to authorize the adoption and use of the ZLand System in Germany and, thus, also in the Territory.

WHEREAS,

Franchisee intends to adopt and use the ZLand System in the Territory. For this purpose, Franchisee desires to use the ZLand System in the conduct of the ZLand Business, including the ZLand Marks, advertising, marketing and sales programs and techniques. Franchisee is aware of the fact that the foundation of the ZLand System and the essence of this Agreement is Franchisee's adherence to ZLand's standards and policies which provide for uniform operation and service of all ZLand Franchisees through the ZLand System including, but not limited to, selling only approved products and services; the use of only prescribed or approved advertising; and strict compliance with established customer service policies. Franchisee is aware that Franchisee's compliance with the foregoing standards and policies, set forth herein and in the ZLand Business Manuals, in conjunction with the ZLand Marks provides the basis for the valuable goodwill of the ZLand System. Franchisee is furthermore willing to establish and maintain a close personal working relationship with ZLand in the conduct of Franchisee's ZLand Business and to perform the obligations contained in this Agreement.


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NOW, THEREFORE, the parties agree as follows:

1. Definitions

a) "BUSINESS MANUALS" shall mean the manual or manuals (including the "Confidential Operations Manual" and others regardless of title) containing policies and procedures to be adhered to by Franchisee in performing under this Agreement. The Business Manuals contain detailed information including:

(1) required operational procedures;

(2) sales methods;

(3) book keeping and accounting procedures and required reports;

(4) business practices and policies; and

(5) other management and advertising policies.

A copy of the Business Manuals, particularly the Confidential Operations Manual, with the presently valid text is attached to this Agreement as Exhibit 1.

b) "GROSS SALES" means the total Dollar amount of all sales (including but not limited to one time, recurring or any other types of fees) by Franchisee or any similar business.

c) "MUTUAL ADJUSTMENT" means an adjustment to any fee or charge specified under this Agreement, arrived at through good faith negotiations between the parties, and reflecting a change of more than 5 % in the general average living costs (as calculated and published from time to time by the Statistisches Bundesamt) from the Effective Date of this Agreement, or from the date of the last adjustment to the fees and charges.

d) "PREMISES" means a business location acceptable to ZLand and located in the "Territory", from which Franchisee conducts the ZLand Business.

e) "TERRITORY" means the territory or territories described in Exhibit 2 attached to this Agreement.


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f) "ZLAND BUSINESS" means strategic internet products and services including the ZLand.com (TM) product line of business applications, business methods, technical knowledge, commercial ideas, advertising material, marketing strategies, administrative procedures, business forms, employee training techniques, which, taken together, provide the basis for the operation of a proprietary business offering customers the ability to conduct commerce and other business activities on the internet with minimal investment and low monthly costs.

g) "ZLAND MARKS" means the trade names, trademarks and service marks, including marks that enjoy trade dress (get-up) protection that ZLand designates, from to time, to be part of the ZLand System. Copies of the current ZLand Marks are attached to this Agreement as Exhibit 3.

h) "ZLAND SYSTEM" means an interdependent network composed of ZLand, Franchisee, and any other people or companies that ZLand has licensed to use any of the ZLand Marks and/or ZLand System. ZLand System is a comprehensive marketing and operational system prescribed by ZLand to be used in the conduct of the ZLand Business, as set forth in this Agreement and the Business Manuals, as amended from to time. The ZLand System shall include, among other things, the ZLand Marks, advertising, marketing and sales programs and techniques, training programs and materials, artwork, graphics, lay-outs, slogans, names, titles, text and other intellectual property that ZLand makes available to Franchisee. ZLand may improve and/or change the ZLand System from to time, including but not limited to, adding, deleting or modifying elements of the ZLand System, establishing categories or classifications of Franchisees and amending the Business Manuals for the intended purpose of making the ZLand System more effective, efficient, economical or competitive and/or better serving the public.

2. Franchise Grant and Term

a) Basic Grant

ZLand grants to Franchisee, for the term stated in this Agreement, the right, license and privilege to operate as a ZLand Franchisee, which includes the following rights, licenses and privileges:


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(i) to adopt and use the ZLand System in the Territory in connection with the sale of those products and in connection with those services which have been designated by ZLand;

(ii) to advertise to the public that Franchisee is a Franchisee of ZLand;

(iii) to operate the Territory under the ZLand System from the premises.

ZLand shall not operate, nor authorize any other ZLand franchisee to operate, at premises physically situated within the Territory.

ZLand shall not actively sell, nor authorize any other ZLand franchisee to actively sell, to accounts physically situated within the Territory. ZLand and other ZLand franchisees shall, however, be able to sell to accounts located within the Territory, if, and inasfar as ZLand respectively other ZLand franchisees are not actively selling to such accounts.

Franchisee shall not operate from any premises other than the premises that have been approved by ZLand in writing.

Franchisee has received international disclosure documentation from ZLand describing the franchise and ZLand System, and has conducted its own review of the feasibility of the franchise in the Territory.

Franchisee acknowledges its understanding of ZLand's basic business policy that ZLand will grant franchises only to those individuals who will work full time (or hire an acceptable full time manager) in the operation of their franchised ZLand Business. Thus, Franchisee shall either by herself/himself work full time or hire an acceptable full time manager in the operation of their franchised ZLand Business.

b) Term

The term of this Agreement shall begin on the Commencement Date. The Commencement Date will be the date when Franchisee satisfactorily completes the initial training session referred to in Paragraph 6 of this Agreement. Furthermore, both parties must have signed this Agreement.


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This Agreement shall continue for 5 years unless terminated prior thereto by either party pursuant to the provisions hereof.

3. ZLand Marks

a) Grant of Trademark License

ZLand hereby grants to Franchisee the right during the term hereof to use and display the ZLand Marks in accordance with the provisions contained herein and in the Confidential Operations Manual, solely in connection with the operation of the franchised business. Franchisee shall not use or display the ZLand Marks in connection with the performance of any other service or the conduct of any activity outside the scope of the franchised business.

Franchisee acknowledges that ZLand prescribes minimum standards respecting the nature and quality of the goods and services used by Franchisee in connection with which the ZLand Marks are used. Franchisee agrees that as between ZLand and Franchisee, the ZLand Marks are the exclusive property of ZLand. Franchisee now asserts no claim and will hereafter assert no claim to any goodwill, reputation or ownership thereof by virtue of Franchisee's franchised or licensed use thereof or otherwise. It is expressly understood and agreed that ownership and title of the ZLand Marks and ZLand's manuals, bulletins, instruction sheets, forms, methods of operation and goodwill are and, as between ZLand and Franchisee, shall remain vested solely in ZLand, and the use thereof is only co-extensive with the term of this Agreement.

Franchisee acknowledges that the material and information now and hereafter provided and/or revealed to Franchisee pursuant to this Agreement (including in particular, but without limitation, the contents of the Confidential Operations Manual) are confidential trade secrets of ZLand and are revealed in confidence, and Franchisee expressly agrees to keep and respect the confidences so reposed, both during the term of this Agreement and thereafter inasfar and as long as the material and information will not become part of the public domain for which Franchisee will bear the burden of proof.


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b) Use of other trademarks

Franchisee shall not use or display or permit the use or display of trademarks, trade names, service marks, insignias or logo types other than the ZLand Marks that have been approved for use by ZLand in writing

(i) in any advertisement that contains the words "ZLand" or any other ZLand Marks,

(ii) in or on any Premises or place of business of Franchisee in any manner that is reasonably visible from outside such Premises or place of business,

(iii) in any computer system used at any Premises or place of business of Franchisee,

(iv) in answering telephones at the Premises or otherwise in connection with the Franchise Business,

except as otherwise expressly permitted herein or in the Confidential Operations Manual.

c) Infringement Claims and Defense of ZLand Marks

If Franchisee receives notice or otherwise becomes aware of any claim, suit or demand against it by any party other than ZLand on account of any alleged infringement, unfair competition or similar matter arising from its use of any of the ZLand Marks in accordance with the terms of this Agreement, Franchisee shall promptly notify ZLand of any such claim, suit or demand. Franchisee shall have no power, right or authority to settle or compromise any such claim, suit or demand by a third party without the prior written consent of ZLand.

ZLand is obligated to protect and defend the integrity of the ZLand Marks, including the right of Franchisee to conduct the Franchise Business under the ZLand marks. In its sole discretion, ZLand shall determine whether to defend, compromise or settle any such claim, suit or demand at ZLand's cost and expense. Franchisee agrees to cooperate fully in such matter, at no cost or ex-


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pense to Franchisee, except if the claim, suit or demand arises as a result of action or inaction or default of Franchisee.

ZLand shall have the sole discretion to decide whether any action will be undertaken against any third party using any trademark similar to any of the ZLand Marks.

4. Location of Premises, Disclaimer

ZLand does not provide assistance in actual site selection for Premises. However, ZLand reserves the right to approve any site where ZLand Business is conducted. Franchisee acknowledges and agrees that ZLand's approval of the Premises and any other of Franchisee's ZLand Business locations

(i) is no more than confirmation that the location meets ZLand's own minimum criteria,

(ii) does not constitute a representation that the ZLand Business will be profitable and

(iii) does not impose any liability or obligation on ZLand.

5. Successor Franchise

a) Successor Franchise for a further two-year-period

Franchisee shall have the right to a successor franchise for the Territory as described in this Agreement for a further two-year-period provided Franchisee meets all the requirements set forth in this Section below. Franchisee understands and acknowledges that any such successor franchise shall be on the then-current terms set forth in the then-current standard ZLand Franchise Agreement, which may be substantially different from the terms contained herein. Franchisee must give written notice that it wishes to apply for a successor ZLand Franchise not less than 6 months, but not more than 12 months, prior of the expiration of this Agreement.


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A successor franchise for a further two-year-period shall be granted to Franchisee if Franchisee meets all of the conditions and requirements set forth below:

(i) bring the Premises and Territory and Franchisee's operation into full compliance with this Agreement and the specifications and standards then applicable for new ZLand franchisees and present evidence satisfactory to ZLand thereof;

(ii) satisfy all monetary obligations owed to ZLand;

(iii) execute a mutual release with ZLand as to all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, relating to the Territory or any other franchise territory or contract with ZLand;

(iv) comply with ZLand's then-current qualification and training requirements for which Franchisee shall be responsible for all retraining costs, travel, meals, lodging and other expenses of Franchisee's personnel; and

(v) upon approval of Franchisee's application for successor franchise, sign the then-current ZLand Franchise Agreement.

b) Successor Franchise for a further five-year-period

If Franchisee has exercised the option listed under Paragraph 5
a) of this Agreement and if Franchisee and ZLand are doing business under the successor franchise for the further two-year-period as listed under Paragraph 5 a) of this Agreement, Franchisee shall furthermore have the right to a further successor franchise for the Territory as described in this Agreement for another five-year-period provided Franchisee meets all the requirements set forth in this Section below. Franchisee understands and acknowledges that any such successor franchise for a further five-year-period shall be on the then-current terms set forth in the then-current standard ZLand franchise agreement, which may be substantially different from the terms contained herein. Franchisee must give written notice that it wishes to apply for a successor ZLand franchise not less than 6 months, but not more than 12 months, prior to the expiration of the preceding two-year franchise agreement.


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A successor franchise for a further five-year-period - following the preceding successor franchise for a further two-year-period - shall be granted to Franchisee if Franchisee meets all of the conditions and requirements set forth below:

(i) pay a fee equal to 25 % of the then-current Franchise Fee or U.S. $ 7,500, whichever is greater, along with the notice and application for the successor franchise. In the event that the successor franchise is not granted, this fee will be returned, less any costs associated with processing the application;

(ii) bring the Premises and Territory and Franchisee's operation into full compliance with this Agreement and the specifications and standards then applicable for new ZLand franchisees and present evidence satisfactory to ZLand thereof;

(iii) satisfy all monetary obligations owed to ZLand;

(iv) execute a mutual release with ZLand as to all claims, liabilities and/or obligations, of any nature whatsoever, however arising, known or unknown, relating to the Territory or any other franchise territory or contract with ZLand;

(v) comply with ZLand's then-current qualification and training requirements for which Franchisee shall be responsible for all retraining costs, travel, meals, lodging and other expenses of Franchisee's personnel; and

(vi) upon approval of Franchisee's application for a further five-year successor franchise, following a preceding two-year franchise, sign the then-current ZLand Franchise Agreement.

6. Initial Training Session

Franchisee shall satisfactorily complete an initial training session before the beginning of the term of this Agreement and before the start of the operation of the Territory. Franchisee shall not begin operation until satisfactory completion of the initial training session.


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7. General Services of ZLand

ZLand shall advise and consult with Franchisee periodically in connection with the operation of the Territory and also, upon Franchisee's request, at other reasonable times. ZLand shall communicate to Franchisee its know-how, new developments, techniques and improvements in areas of sales, product development and services that are pertinent to the operation of a Territory using the ZLand System. The communications shall be accomplished via online, telephonic or face-to-face discussions, online reports, seminars or mailings, and training sessions. ZLand shall also make available to Franchisee all additional services, facilities, rights and privileges relating to the operation of the Territory, which ZLand makes generally available, from time to time, to all its franchisees operating Territories.

8. Customer Billing Services of ZLand

ZLand provides a centralized billing service. The participation in ZLand's centralized billing service is optional for Franchisee. If Franchisee decides to participate in ZLand's centralized customer billing service, the products and services offered or otherwise provided by Franchisee will be billed in the name of Franchisee. In administering this optional centralized billing service, ZLand will respect Franchisee's individual pricing policies; Franchisee is free in determine the price of any products sold by Franchisee or of any services rendered by Franchisee.

9. Sales outside of Franchisee's Territory

Franchisee shall not actively sell to any accounts physically located outside of the Territory to which this Agreement refers.

10. Sales and Service of Major Accounts

Franchisee shall not actively sell to Major accounts, notwithstanding whether such Major accounts are located inside or outside of Franchisee's Territory. Major accounts are defined as accounts in which the customer employs more than 500 employees. Due to the nature of these accounts, Franchisee must apply to ZLand to get authorization to actively sell and service to such an account in order to ensure that quality services are provided to such account.


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Presently, the accounts located in Franchisee's Territory listed in Exhibit 4 to this Agreement are Major accounts in the sense of this Paragraph 10 of the Agreement. In order to proceed with the active sales or services to such an account, Franchisee must submit a marketing plan, the format of which is detailed in the Business Manuals, which will set forth the terms and conditions under which Franchisee propose to provide customer with service. ZLand will review the marketing plan and determine whether to approve, modify or disapprove it. ZLand will make its determination based on the quality of service Franchisee can reasonably provide the customer, the effect such services would have on the franchise channel, and the history of Franchisee's previously submitted plans. In the event that ZLand do not approve Franchisee's marketing plan and Franchisee wish to contest such a decision, the matter will be brought before the Franchise Advisory Board for final determination.

11. Business Manuals

Franchisee shall use a standard chart of accounts as provided in the Business Manuals. ZLand shall provide Franchisee with the Business Manuals prepared by ZLand for use by franchisees of ZLand territories similar to the Territory. Such manuals may be provided via hard copies or on-line files, at ZLand's discretion. Franchisee agrees to promptly adopt and use exclusively the practices, methods and policies contained in the Business Manuals, now and as they may be modified by ZLand from time to time. Franchisee acknowledges that ZLand is the owner of all proprietary rights in and to the ZLand System and that information revealed in the Business Manuals, in their entirety, constitutes confidential trade secrets. Without the prior written consent of ZLand, Franchisee shall not disclose the contents of the Business Manuals to any person, except employees of Franchisee, who have signed a nondisclosure agreement regarding such information, for purposes related solely to the operation of the Territory, nor shall Franchisee reprint or reproduce the manuals in whole or in part for any purpose except in connection with instruction of employees in the operation of the Territory. Such manuals, as modified by ZLand from time to time, and the policies contained therein, are incorporated in this Agreement by reference.

12. Improvements

Any improvements to the ZLand System or the ZLand products or services conceived, developed or acquired by Franchisee shall be promptly disclosed in writing to ZLand,


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and Franchisee agrees to immediately thereon assign, and hereby does assign, its entire right, title, and interest in, to, and under such improvements including, without limitation, all intellectual property rights therein, to ZLand. Franchisee shall not implement or use any such improvements unless and until authorized to do so in writing by ZLand. Additionally, until such authorization to implement and use is given by ZLand Franchisee shall maintain the Improvements in strict confidence. Franchisee shall be entitled to adequate compensation in return for any assignment of improvements under this Paragraph 12.

13. Advertising

Franchisee shall use only advertising and promotional materials and programs provided by ZLand or approved in advance, in writing, by ZLand. All such materials must be submitted to ZLand at least two weeks prior to their intended publication or use. The approval by ZLand of Franchisee's advertising and promotional material or the providing of such material by ZLand to Franchisee shall not, directly or indirectly, require ZLand to pay for such advertising or promotion.

For local and regional advertising, Franchisee shall expend a minimum of U.S. $ 2,500, subject to Mutual Adjustment, each month on local advertising during their first year of operation of the Territory. For each annual period thereafter, Franchisee shall spend each month at least the greater of (i) 5 % of Franchisee's monthly Gross Sales or (ii) U.S. $ 1,000, subject to Mutual Adjustment. Amounts paid out in excess of the minimum requirement in one month may be applied to the subsequent month's minimum requirement. Franchisee shall submit quarterly reports on the expenditure of such funds although the funds must be expended as required monthly. ZLand may in the future institute a Regional Marketing Coop. Until such Regional Marketing Coop is instituted, Franchisee's expenditures of a regional nature shall be counted against their local advertising requirements.

ZLand may in the future institute a national advertising, publicity and marketing fund (the "National Marketing Fund") for such advertising, advertising-related, marketing and/or public relations program, services and/or materials as ZLand, in its sole discretion, deem necessary or appropriate. When instituted, the National Marketing Fund may be combined with any marketing fund otherwise established for ZLand franchisees and the funds merged for use in accordance with this Agreement. ZLand shall have the right to use funds for regional advertising if, in its sole discretion, ZLand de-


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termines that such funds will be more effectively used in this manner. Any funds so diverted to regional advertising shall be diverted to regional advertising in the region from which they were received. For national advertising, Franchisee shall contribute each month the greater of (i) 1 % of Gross Sales or (ii) U.S. $ 500, subject to Mutual Adjustment. Until such time as ZLand institutes a National Marketing Fund, in addition to and under the same terms as the amounts required by the second subparagraph of this paragraph 13 above, Franchisee shall be required to spend each month on local advertising the greater of (i) 1 % of Gross Sales or (ii) U.S. $ 500, subject to Mutual Adjustment. By the 15th day of each calendar quarter, Franchisee shall submit reports on the monthly expenditure of such funds during the prior three months.

All advertising under this Paragraph 13 will not affect Franchisee's individual pricing policy and will comply with applicable provisions of the German laws regarding advertising and pricing.

14. Training

Franchisee acknowledges the importance of uniform quality of business operations among all territories in the ZLand System and agrees to enroll Franchisee (or the general manager), Franchisee's sales staff, and Franchisee's production staff, present and future, in ZLand "Basic Training", which consists of the basic training required to establish such persons as qualified for their respective positions. ZLand shall make available to Franchisee the services of its training staff for Basic Training at no charge for the first year Franchisee operates the Territory. ZLand shall bear the cost of maintaining the training center, including the overhead costs of training, staff salaries, and training materials and agrees to provide to Franchisee both basic and advanced instruction for the operation of a ZLand System territory. Franchisee shall pay all traveling, living, compensation or other expenses incurred by Franchisee and Franchisee's employees in connection with attendance to such training.

15. Performance Standard

Every six months, beginning 12 months after the Commencement Date, ZLand will compare (i) Franchisee's Gross Sales with (ii) the then-current average Gross Sales of other franchisees who have a substantially similar territory as to market ("Market Type Territory"). Such then-current average Gross Sales of such Market Type Territory will be the "Applicable Standard", and this will be updated every six months. If Franchi-


-15-

see's Gross Sales do not equal at least 50 % of the Applicable Standard at the end of any six months period, Franchisee shall be notified that it has not met the Applicable Standard and it shall have six months in which to correct the situation and meet the next Applicable Standard as determined six months later. If Franchisee does not meet the next Applicable Standard, ZLand may terminate this Agreement for nonperformance.

16. Payments

a) Initial Fee

Franchisee shall pay to ZLand for the initial grant of this Territory and Agreement an Initial Fee of U.S. $ 30,000 for each Territory, as specified in Exhibit 2 to this Agreement. The Initial Fee shall become due 14 days after the signing of this Agreement by both parties. The duty of Franchisee to pay the Initial Fee shall laps in case Franchisee, or Franchisee's designated general manager, has not successfully completed ZLand's Basic Training. In such case, Franchisee shall be refunded the Initial Fee minus ZLand's costs for such training, and this Agreement will be terminated by ZLand with no further obligation by either party.

b) Royalties

In addition, Franchisee shall pay ZLand monthly royalties in the amount of ___ % of Franchisee's Gross Sales (excluding VAT). Royalties shall be paid on or before the ___ day of each month and shall be based upon sales of the preceding calendar month. The payment of royalties shall be accompanied by Franchisee's statement of his Gross Sales during the aforesaid calendar month.

17. Reports

By the close of business every Friday, Franchisee shall coordinate/replicate those databases described in the Business Manuals with the ZLand System master databases, in the manner specified by ZLand in the Business Manuals. Franchisee shall submit the reports relating to the above databases specified by ZLand in the Business Manuals. On or before the 15th day of the month following the quarter end, Franchisee shall submit, in such form as ZLand shall reasonably require from time to time and as de-


-16-

scribed in the Business Manuals, the financial reports showing the income and expenses of the Territory. Franchisee shall keep and preserve full and complete records of Gross Sales for at least three years in a manner and form satisfactory to ZLand and shall also deliver such additional financial, operating and other information and reports as ZLand may reasonably request on the forms and in the manner described by ZLand. Franchisee further agrees to submit within 90 days following the close of each fiscal year of the Territory operation, a profit and loss statement covering operations during such fiscal year and a balance sheet taken as of the close of such fiscal year, all prepared in accordance with generally accepted accounting principles and ZLand requirements as described in the Business Manuals. If ZLand shall request certification, a public accountant shall certify the profit and loss statement and the balance sheet, if any, and consult with ZLand concerning such statement and balance sheet. The original of each such report required by this Paragraph 17 shall be mailed to ZLand at the address indicated in Paragraph 31 herein.

ZLand shall have the right, at its expense, to inspect and/or audit Franchisee's accounts, books, database data, records and tax returns at all times to ensure that Franchisee is complying with the terms of this Agreement. Franchisee shall have the right, at its expense and at any time, to inspect or cause to be inspected any and all records of their Territory, which are stored on-line at ZLand's, if ZLand provides customer billing service for Franchisee. In such case, Franchisee shall also have the right, at its expense and at any time during business hours, to inspect and audit, or cause to be inspected and audited, accounting and sales records which relate to the operation of their Territory.

If such inspection of ZLand discloses that Gross Sales actually exceeded the amount reported by Franchisee as Gross Sales by an amount equal to 5 % or more of Gross Sales originally reported to ZLand, Franchisee shall bear the cost of such inspection and audit. If such inspection of Franchisee discloses that Gross Profits actually exceeded the amount reported by ZLand to Franchisee by an amount equal to 5 % or more of Gross Profits originally reported to Franchisee, ZLand shall bear the cost of such inspection and audit.

18. Restrictions

During the term of this Agreement, Franchisee shall not enter into competition with ZLand.


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Unless such information is publicly available, Franchisee shall not disclose or reveal any portion of the ZLand System to a non-Franchisee other than to Franchisee's employees as an incident of their training.

19. Compliance with Entire System

Franchisee acknowledges that every component of the ZLand System is important to ZLand and to the operation of the Territory as a ZLand franchise, including a designated product list, uniformity of service, sales methods, and quality of service.

ZLand shall have the right to inspect the Territory at all reasonable times to ensure that Franchisee's operation thereof is in compliance with the standards and policies of the ZLand System.

Franchisee shall comply with the entire ZLand System, including, but not limited to, the following:

a) operate the Territory in a professional manner; comply with all business policies, practices and procedures established by ZLand; sell only the products and services now and hereafter designated by ZLand; and maintain the quality of service in compliance with designated standards as may be prescribed from time to time by ZLand;

b) purchase computer hardware and software in accordance with the equipment specifications designated by ZLand, and, promptly after notice from ZLand that the Territory needs such equipment, cause the installation thereof;

c) operate the Territory from the Premises, which must conform to site requirements contained in the Business Manuals; and

d) have an answer on Franchisee's ZLand Business telephone lines during all hours, business or non-business hours, as described in the Business Manuals.


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20. Best Efforts

Franchisee shall diligently and fully exploit the rights granted in this Agreement by personally devoting full time and best efforts. In the event that Franchisee hires a general manager to operate the Territory or more than one individual, a corporation, or a partnership has executed this Agreement as Franchisee, then such general manager shall personally devote full time and best efforts to the operation of the Territory. Franchisee shall keep from conflicting enterprises or any other activities that would be detrimental to or interfere with the business of the Territory.

21. Franchise Owners Associations

ZLand Franchisees may establish one ore more associations and/or sub-associations of ZLand franchisees, to be known collectively as the ZLand Franchise Owners Association ("ZFOA"). ZFOA may adopt its own rules, regulations and procedures, provided they do not conflict with any provision of this Agreement.

22. Interference with Employment Relations of Others

During the term of this Agreement, Franchisee shall not employ or seek to employ any person who is at the time employed by ZLand, any of its subsidiaries, or by any person who is at the time operating a ZLand franchise or otherwise induce, directly or indirectly, such person to leave such employment. This Paragraph 22 shall not be violated if such person has left the employment of any of the foregoing parties for a period in excess of six months.

23. Assignment

Franchisee shall not assign or otherwise transfer in whole or in part (whether voluntarily or by operation of law) directly, indirectly, or contingently Franchisee's interest in this Agreement without the prior written consent of ZLand, which consent shall not be withheld unreasonably. In the event that ZLand grants such written consent, any such assignment or transfer shall comply with the terms set forth below in this Paragraph 20 and shall require payment to ZLand of a transfer fee sufficient to cover ZLand's cost incurred in researching the transfer effect on its interests. The transferee shall be responsible for running the ZLand Business in accordance with this Agreement and other applicable ZLand specifications, such as having the appropriate train-


-19-

ing for its personnel, at transferee's own cost. In no event will a transfer to a competitor of ZLand be approved.

a) Death or Permanent Incapacity of Franchisee

Upon the death or permanent incapacity of Franchisee, the interest of Franchisee in this Territory may be assigned either pursuant to the terms of Sub-Paragraph b) herein or to one or more of the following persons: Franchisee's spouse, heirs, or nearest relatives by blood or marriage, subject to the following conditions:

(i) such person shall meet the then-current requirements and pass the then-current testing and interviewing process for new franchise applicants, and

(ii) such person shall also execute an agreement by which the person personally assumes full and unconditional liability for and agrees to perform all the terms and conditions of this Agreement to the same extent as the original Franchisee.

If such person cannot meet the above conditions, ZLand shall have the option to operate and/or manage the Territory on behalf of Franchisee or of Franchisee's estate until the diseased or incapacitated Franchisee's interest is transferred to another party acceptable to ZLand in accordance with the terms and conditions of this Agreement. However, in no event shall ZLand operate and manage the Territory for a period in excess of 12 full calendar months without the consent of Franchisee or Franchisee's estate. In the event that ZLand so operates and/or manages the Territory, ZLand shall make a complete account to and return the net income from such operation to the Franchisee or to the Franchisee's estate, less a reasonable management fee and expenses. If the disposition of the Territory to a party acceptable to ZLand has not taken place within 12 months from the date that ZLand has commenced the operation or management of the Territory on behalf of the diseased or incapacitated Franchisee, then ZLand shall have the option to purchase the Territory at fair market value for cash or its common stock at its option.


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b) Other Assignment

In addition to any assignments or contingent assignments contemplated by the terms of Sub-Paragraph a) of this Paragraph 23, Franchisee shall not sell, transfer or assign this Territory or Agreement to any person or persons without ZLand's prior written consent. Such consent shall not be unreasonably withheld. In the event that any transfer under this Section is made to an existing ZLand franchisee, the transfer fee shall be waived. In determining whether to grant or withhold such consent, ZLand shall consider for each prospective transferee, by way of illustration, the following:

(i) work experience and attitude,

(ii) financial background,

(iii) character

(iv) ability to personally devote full time and best efforts to managing the Territory,

(v) residence in the locality of the Territory,

(vi) equity interest in the Territory,

(vii) conflicting interests,

(viii) willingness to sign the then-current Agreement, and

(ix) such other criteria and conditions as ZLand shall then apply in the case of an application for a new franchise to operate a ZLand franchise.

ZLand's consent shall also be conditioned upon each transferee's execution of an agreement by which transferee personally assumes full and unconditional liability for and agrees to perform from the date of such transfer all obligations, covenants and agreements contained in this Agreement to the same extent as if transferee had been an original party to this Agreement. Franchisee-transferor shall continue to remain personally liable for all affirmative obligations, covenants and agreements contained herein for the full term of this Agreement.

c) First Option to Purchase

At least 20 days prior to the proposed effective date, Franchisee or Franchisee's representative shall give ZLand written notice of intent to sell or otherwise transfer this Territory or Agreement pursuant to Sub-Paragraph b) of this Paragraph 23. The notice shall set forth the name and address of the proposed pur-


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chaser and all the terms and conditions of any offer. ZLand shall have the first option to purchase the Territory by giving written notice to Franchisee of its intention to purchase on the same terms as the offer within ten days following ZLand's receipt of such notice. However, if ZLand fails to exercise its option and the Territory is not subsequently sold to the proposed purchaser for any reason, ZLand shall continue to have, upon the same conditions, a first option to purchase the Territory upon the terms and conditions of any subsequent offer.

24. Franchisee not an Agent of ZLand

It is expressly agreed that the relationship between ZLand and Franchisee (an independently owned and operated business) shall be a relationship of franchisor and franchisee. Franchisee shall have no authority, express or implied, to act as agent of ZLand or any of its affiliates for any purpose. Franchisee is an independent contractor. Further, Franchisee and ZLand are not partners, associates, or joint employers in any way. ZLand shall not be construed to be jointly liable for any acts or omissions of Franchisee under any circumstances. All employees or agents hired or engaged by or working for Franchisee shall be only the employees or agents of Franchisee and shall not for any purpose be deemed employees or agents of ZLand nor subject to ZLand's control.

25. Insurance

Franchisee shall, at all times during the term of this Agreement maintain insurance to protect ZLand, related companies ("verbundene Unternehmen" as defined by Sections 15 ff. of the German Stock Corporation Act) inasfar as these related companies form part of the ZLand System and their successors in law from the claims, losses and liabilities for which Franchisee is obligated to protect, defend, hold harmless, and indemnify ZLand and its successors pursuant to this Agreement including, but not limited to,

(i) claims for damages because of bodily injury of any person which arises out of any act or omission by Franchisee, Franchisee's employees or agents;

(ii) claims for damages because of injury to or destruction of tangible property, including loss of use resulting therefrom, which arise out of any act or omission of Franchisee, Franchisee's employees or agents; and


-22-

(iii) product liability claims arising out of Franchisee's manufacture, marketing, use, distribution or sale of any products or services.

The insurance maintained by Franchisee shall include a general liability insurance policy in an amount of at least U.S. $ 1,000,000 or in such greater amounts as ZLand may from time to time reasonably require. Such policies shall name ZLand as an additional insured. Such policies shall provide that the same may not be canceled or modified without 30 days prior notice to ZLand. Each time any such policy is issued or renewed, Franchisee shall furnish ZLand with a certificate of insurance showing ZLand as an additional insured and indicating that such policy may not be canceled or modified without 30 days prior notice to ZLand. In addition, if requested by ZLand, Franchisee shall furnish ZLand with a complete copy of each such policy.

ZLand shall, for the duration of this Agreement, maintain a general business liability insurance policy in the amount of at least U.S. $ 1,000,000 or in a greater amount as ZLand may from time to time consider necessary. This Paragraph 25 shall neither affect ZLand's liability for fault nor any product liability of ZLand.

26. Termination by Franchisee

Franchisee may terminate this Agreement for cause after first notifying ZLand and requesting that ZLand cure the default. If the default remains uncured after 30 days, Franchisee may terminate this Agreement.

27. Termination by ZLand

ZLand may terminate this Agreement for cause after first notifying Franchisee in writing and requesting that Franchisee cure the default. If the default remains uncured after 30 days, ZLand may terminate this Agreement. Good cause for termination is given

(i) if Franchisee defaults in payment of royalties or other fees stipulated in this Agreement, or

(ii) if Franchisee fails to submit the records provided herein after notification thereof;


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(iii) if Franchisee ceases the active conduct of its business;

(iv) if Franchisee fails to maintain the standards as set forth in this Agreement and in the Business Manuals.

Repeating non-compliance with the terms and conditions of this Agreement may also constitute a reason to terminate without notice even though the individual case of non-compliance is a minor one.

28. Effect of Termination by ZLand

Upon termination or expiration of this Agreement, Franchisee shall forthwith return to ZLand any copies of the Business Manuals in Franchisee's possession, together with all other material containing trade secrets, operating instructions or business practices; discontinue the use of the ZLand System and its associated trade names, service marks and trademarks or the use of any and all signs, printed or online advertising bearing the name and marks, or any reference to them; not disclose, reveal or publish all or any portion of the ZLand System; and Franchisee shall not thereafter use any trade name, service mark or trademark similar to or likely to be confused with those of ZLand.

29. Effect of Waivers

No waiver by ZLand or any breach or a series of breaches of this Agreement shall constitute a waiver of any subsequent breach or waiver of the terms of this Agreement.

30. No Scientology Church Affiliation

Neither ZLand nor any of its Directors are working with the methods of L. Ron Hubbard, nor are ZLand or any of its Directors a member of the WISE Organization.

31. Notices

Any notice hereunder shall be in writing and shall be delivered by telefax or by German certified or registered mail, with postage prepaid, addressed to Franchisee at the Premises or to ZLand at Rosenheimer Strasse 143 b, D-81671 Munchen, Germany. Either party, by a similar written notice, may change the address to which notices shall


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be sent, provided, however, that the address is within the Federal Republic of Germany.

32. Dispute Resolution

a) Both parties agree to resolve any and all claims, disputes and disagreements in the following manner:

(i) First, the matter will be discussed in a face-to-face meeting between the parties. This meeting will be held at a location reasonably convenient to Franchisee and within 30 days after either party gives written notice to the other proposing such a meeting.

(ii) If the matter is not successfully resolved, it will be resolved by submission for binding arbitration in Munchen, Germany before the International Chamber of Commerce in accordance with the arbitration rules set out in the German Code of Civil Procedure. The fees and expenses of the arbitrator(s) and/or arbitration organization shall be paid by the ultimately unsuccessful party or in such other manner as the tribunal may decide. In each case, the parties to the arbitration will execute appropriate confidentiality agreements, excepting only such public disclosures and filings required by law. Each participant must submit or file any claim that would constitute a compulsory counterclaim within the same proceeding as the claim to which it relates. Any such claim that is not submitted or filed in such proceeding will be forever barred.

(iii) Each party knowingly waives all rights to trial by an ordinary court, understanding that arbitration may be less formal than a court trial, may use different rules of procedure and evidence and that appeal is generally less available, still strongly preferring arbitration to resolve any disputes, except as provided in Subsection
(iv) above. Each party also waives all rights to any claims for (whether by claim, counter-claim, offset, way of defense or otherwise), punitive, mental distress, incidental, consequential, special, lost income and/or profits and/or similar damages under any theory whatsoever, both parties agreeing that such claims are inherently speculative and subject to abuse.


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(iv) If either party institutes any action against the other party to secure or protect their rights under the terms of this Agreement, in addition to any judgment entered in its favor, that party shall be entitled to recover such reasonable attorneys' fees as may be allowed by the arbitrator together with arbitration costs and expenses of such action.

b) The aforementioned regulations in this paragraph 32 (a) do not exclude the possibility of either party to safeguard any of their claims against the other party by means of an attachment proceeding with an ordinary court or to enforce claims for injunctive relief and abatement by means of preliminary injunction proceedings with an ordinary court pursuant to Sections 916 ff. of the German Rules of Civil Procedure (ZPO).

33. Indemnification

a) If ZLand is subject to any claim, demand or penalty or becomes a party to any suit or other judicial or administrative proceeding by reason of any claimed act or omission by Franchisee, Franchisee's employees or agents, or by reason of any act occurring on the Premises, Franchisee shall indemnify and hold ZLand harmless against all judgements, settlements, penalties and expenses, including attorneys' fees, court costs and other expenses, incurred by or imposed on ZLand in connection with the investigation or defense relating to such claim or litigation or administrative proceeding and, at the election of ZLand.

ZLand themselves shall indemnify and hold Franchisee harmless from all fines, suits, proceedings, claims, demands, actions, loss, damages, costs, fees, including attorneys' fees and related expenses arising, growing out of or otherwise connected with the sale of any products and services to Franchisee by ZLand to the extent that those products and services are in violation of ZLand's warranty of such items. Additionally, ZLand will indemnify and hold Franchisee harmless from all fines, suits, proceedings, claims, demands, actions, loss, damages, costs, fees (including attorneys' fees and related expenses) arising, growing out of or otherwise connected with and related to the use of ZLand's patents, trademarks, trade name and service marks, provided Franchisee is and has been at all relevant times in compliance with ZLand's standards regarding the use of such items.


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34. Construction and Severability

All references in this Agreement to the singular shall include the plural where applicable.

If any part of this Agreement for any reason shall be declared invalid, such decision shall not affect the validity of any remaining portion, which shall remain in full force and effect. In the event that any material provision of this Agreement shall be stricken or declared invalid, either party shall have the right to terminate this Agreement.

35. Scope and Modification of Agreement

This Agreement, including the Exhibits to this Agreement, constitutes the entire Agreement between the parties and supersedes all prior and contemporaneous oral or written, agreements or understandings of the parties. No interpretation, change, termination or waiver of any of the provisions hereof shall be binding upon ZLand unless in writing and unless the paper is specifically identified as an amendment hereto. No modification, waiver, termination, rescission, discharge or cancellation of this Agreement shall affect the right of any party hereto to enforce any claim or right hereunder, whether or not liquidated, which occurred prior to the date of such modification, waiver, termination, rescission, discharge or cancellation.

36. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.


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IN WITNESS WHEREOF,

each of the undersigned has hereunto affixed his or her signature:

----------------, ------------              ----------------, ------------
[Place, Date]                               [Place, Date]

--------------------------------            --------------------------------
Franchisee                                  ZLand
                                            by: [Print name]


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Acknowledgement of Right to Revoke Agreement

Franchisee is aware of the fact that he may, pursuant to Section 7 of the German Consumer Credit Act, revoke this Agreement in writing in between a period of one week. In order to meet this deadline, that starts running on the day following the day when this deed has been handed over to Franchisee, the ___________, it is sufficient that the revoke will be dispatched and mailed on time. The revoke shall be declared to ZLand, Rosenheimer Strasse 143 b, D-81671 Munchen, Germany.

Franchisee herewith confirms that he has received a complete set of this deed from ZLand.

----------------, ------------
[Place, Date]


Franchisee
by: [Print name]

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EXHIBIT 1

(Confidential Operation Manual
Business Manual)


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EXHIBIT 2

Territory


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EXHIBIT 3

ZLand Marks


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EXHIBIT 4

Major accounts


EXHIBIT 10.14

ZLAND AUSTRALIA PTY LIMITED

THE PERSON OR CORPORATION SPECIFIED IN THE SCHEDULE

FRANCHISE AND AGENCY AGREEMENT

(C)SWAAB ATTORNEYS
Swaab House Level 5, 12 O'Connell Street
SYDNEY NSW 2000

DX 522 SYDNEY

Telephone: (02) 9233 5544
Facsimile: (02) 9233 5400

Email: mail@swaab.com.au

Reference: RHB:991126


INDEX

1. DEFINITIONS AND INTERPRETATION.........................................   1
   1.1 Definitions........................................................   1
   1.2 Interpretation.....................................................   5

2. GRANT OF FRANCHISE.....................................................   6
   2.1 Appointment of Franchisee..........................................   6
   2.2 Franchisor's Agent.................................................   6
   2.3 Obligations of Franchisor..........................................   7

3. COOLING OFF, COMMENCEMENT, TERMINATION AND RENEWAL.....................   7
   3.1 Cooling Off........................................................   7
   3.2 Initial Term.......................................................   7
   3.3 Renewal............................................................   7
   3.4 Terms of Renewal Agreement.........................................   7

4. PRECONDITIONS..........................................................   8
   4.1 Preliminary Obligations............................................   8
   4.2 Obligations Upon Execution.........................................   8
   4.3 Termination........................................................   8

5. TERRITORY..............................................................   8
   5.1 Exclusive Territory................................................   8
   5.2 Exception to Territory.............................................   8
   5.3 Specific Territory.................................................   8

6. CUSTOMER MANAGEMENT....................................................   9
   6.1 Franchisor Obligation..............................................   9
   6.2 Exceptions.........................................................   9
   6.3 Enquiries from Outside the Territory...............................   9

7. PAYMENT OBLIGATIONS....................................................   9
   7.1 Franchise Fee......................................................   9
   7.2 National Advertising  Fee..........................................   9
   7.3 Renewal Fee........................................................  10
   7.4 Late Payments......................................................  10

8. THE CODE...............................................................  10
   8.1 Compliance.........................................................  10
   8.2 Termination........................................................  10
   8.3 Effect.............................................................  10

9. INTELLECTUAL PROPERTY..................................................  10
   9.1 Use of Intellectual Property.......................................  10
   9.2 Franchisor Retains Title To Property...............................  11
   9.3 Restriction On Use Of Intellectual Property........................  11
   9.4 Damages and Costs..................................................  11
   9.5 Franchisee To Comply With Franchisor Directions....................  12
   9.6 Title To Trademarks................................................  12
   9.7 Franchisee To Use Business Name....................................  12
   9.8 Discontinuance On Default..........................................  12
   9.9 Franchisee Not To Assign Name......................................  12

10. NATIONAL MARKETING FUND...............................................  12
   10.1 The Fund..........................................................  12
   10.2 Objectives........................................................  12


   10.3 Appointment of Franchisor.........................................  13
   10.4 The Code..........................................................  13

11. FRANCHISEE'S MARKETING/ADVERTISING OBLIGATIONS........................  13
   11.1 Promotion.........................................................  13
   11.2 Internet Advertising..............................................  13
   11.3 Franchisor to Approve Marketing Material..........................  13
   11.4 Franchisee Indemnity..............................................  14

12. TRAINING AND SUPPORT..................................................  14
   12.1 Initial Training Program..........................................  14
   12.2 Additional Training...............................................  14
   12.3 Franchisee Solely Responsible.....................................  14
   12.4 Employees To Be Trained...........................................  14
   12.5 Additional Assistance.............................................  15
   12.6 Costs and Expenses................................................  15

13. COMPANY STORE ARRANGEMENTS............................................  15
   13.1 Franchisor May Enter..............................................  15
   13.2 Franchisee Obligation.............................................  15
   13.3 Apportionment of Fees.............................................  15
   13.4 Assignment of Contract............................................  15

14. OPERATING THE FRANCHISED BUSINESS.....................................  15
   14.1 Franchisee To Conduct Franchised Business.........................  15
   14.2 Minimum Work Commitment...........................................  16
   14.3 Business Sole Undertaking.........................................  16
   14.4 Competition;  Other Business......................................  16
   14.5 Other Products and Services.......................................  16
   14.6 Employee Requirements.............................................  16
   14.7 Exclusivity.......................................................  17
   14.8 Independent Contractors...........................................  17
   14.9 Liability for Independent Contractors and Employees...............  17
   14.10 Franchisee To Obtain Permits And Licences........................  17
   14.11 Franchisee Advertising / Marketing Standards.....................  17
   14.12 Premises.........................................................  18
   14.13 Equipment........................................................  18
   14.14 Business System and Services.....................................  18
   14.15 Accepting Business...............................................  19
   14.16 Franchisee Meetings..............................................  19

15. OPERATING STANDARDS...................................................  19
   15.1 Not Hold Itself Out...............................................  19
   15.2 Operating Standards...............................................  19
   15.3 Disputes..........................................................  20

16. ACCOUNTING AND INVOICE................................................  20
   16.1 Responsibility For Invoicing......................................  20
   16.2 No Other Products Invoiced........................................  20
   16.3 Accounting to the Franchisee......................................  20
   16.4 Commissions.......................................................  21
   16.5 GST...............................................................  21

17. AUDIT RIGHTS..........................................................  21
   17.1 Franchisee's Rights...............................................  21


   17.2 Franchisor's rights...............................................  21

18. RECORD KEEPING AND REPORTING..........................................  21
   18.1 Business Records..................................................  21
   18.2 Records...........................................................  21
   18.3 Franchisee to Provide Reports.....................................  22
   18.4 Inspection of Records.............................................  22
   18.5 Costs of Inspection...............................................  22

19. THIRD PARTY INTEREST..................................................  23
   19.1 No Encumbrances...................................................  23

20. PERFORMANCE STANDARD..................................................  23
   20.1 Comparison........................................................  23
   20.2 Performance Requirement...........................................  23

21. CORRECTION OF DEFECTS.................................................  24
   21.1 The Franchisor's Obligation To Correct Or Replace Defects.........  24
   21.2 Franchisor to Correct.............................................  24
   21.3 Correction Of Defects.............................................  24

22. WARRANTIES............................................................  24
   22.1 By the Franchisee.................................................  24
   22.2 By the Franchisor.................................................  25
   22.3 Scope of Warranty.................................................  25
   22.4 Warranties Not Included...........................................  25

23. LIMITATION OF LIABILITY...............................................  26
   23.1 The Franchisor Not Responsible....................................  26
   23.2 Implied Warranties Excluded.......................................  26
   23.3 Exclusion Of Damages..............................................  26
   23.4 Severability Of Actions...........................................  26

24. INDEMNITIES...........................................................  26
   24.1 Indemnity of Franchisee...........................................  26
   24.2 Limitation Of Indemnity...........................................  27
   24.3 Indemnity of Franchisor...........................................  27
   24.4 Proceedings.......................................................  27

25. MANUALS / CONFIDENTIALITY.............................................  28
   25.1 Franchisor May Develop Manuals....................................  28
   25.2 Amendments and Updates............................................  28
   25.3 Franchisee To Comply With Manuals.................................  28
   25.4 Manual is Confidential............................................  28
   25.5 Confidentiality...................................................  28

26. INSURANCE.............................................................  29
   26.1 Franchisee Insurance..............................................  29
   26.2 Certificates of Currency..........................................  29
   26.3 Franchisor May Require Increased Limits...........................  29

27. ASSIGNMENT............................................................  29
   27.1 Franchisor May Assign.............................................  29
   27.2 Franchisee May Not Assign Without Consent.........................  29
   27.3 Disposal Where Underlying Interests Change........................  30
   27.4 First Refusal.....................................................  30
   27.5 Right of Sale.....................................................  31


28. DEFAULT...............................................................  31
   28.1 Events of Default.................................................  31

29. TERMINATION...........................................................  32
   29.1 Termination by Franchisor.........................................  32
   29.2 Termination by Franchisee.........................................  32
   29.3 Cross Default.....................................................  32

30. CONSEQUENCES OF TERMINATION...........................................  33
   30.1 Payment of Accounts...............................................  33
   30.2 Return Materials..................................................  33
   30.3 Transfer Registrations............................................  33

31. RESTRAINTS............................................................  33
   31.1 Restraint Covenants...............................................  33
   31.2 Deemed Conduct of Business........................................  34
   31.3 Non Solicitation..................................................  34
   31.4 Non-Enticement....................................................  34
   31.5 Restraints Reasonable.............................................  34
   31.6 Validity..........................................................  34

32. RELATIONSHIP BETWEEN THE PARTIES......................................  34

33. DISPUTE RESOLUTION....................................................  35
   33.1 Procedure.........................................................  35
   33.2 Other Remedies....................................................  36
   33.3 Not to Affect Termination Rights..................................  36

34. NOTICES...............................................................  36
   34.1 Method of Giving Notices..........................................  36
   34.2 Time of Receipt...................................................  36
   34.3 Address of Parties................................................  36

35. LAW AND JURISDICTION..................................................  37
   35.1 Governing Law.....................................................  37
   35.2 Submission to Jurisdiction........................................  37

36. GENERAL...............................................................  37
   36.1 Franchisee to Pay Franchisor's Costs..............................  37
   36.2 Continuing Obligations............................................  37
   36.3 No Set-Off........................................................  37
   36.4 Unenforceable Parts Severable.....................................  37
   36.5 Amendment.........................................................  37
   36.6 Counterparts......................................................  37
   36.7 Attorneys.........................................................  38
   36.8 Waiver............................................................  38
   36.9 Further Assurance.................................................  38
   36.10 Force Majeure....................................................  38
   36.11 Entire Agreement.................................................  38
   36.12 Time.............................................................  38

SCHEDULE INFORMATION......................................................  40


ANNEXURE A COMPLIANCE DOCUMENTS...........................................  41


CERTIFICATE OF INDEPENDENT LEGAL ADVISOR..................................  44


CERTIFICATE OF INDEPENDENT BUSINESS ADVISOR...............................  45


CERTIFICATE OF INDEPENDENT FINANCIAL ADVISOR..............................  46


ANNEXURE B................................................................  48


FRANCHISEE'S NON DISCLOSURE AGREEMENT.....................................  48


ANNEXURE C MANUAL.........................................................  56


ANNEXURE D OTHER PARTY NON DISCLOSURE AGREEMENT...........................  57


THIS AGREEMENT is made on 2000

PARTIES

1. ZLAND AUSTRALIA PTY LTD (ACN 085 819 067) of Level 9, 54 Miller Street, North Sydney, New South Wales 2060 (FRANCHISOR).

2. The person or corporation specified in Item 1 of the Schedule (FRANCHISEE).

RECITALS

A. The Franchisor is the owner of or has the right to licence a suite of Internet-based business systems marketed under the Trade Marks and Corporate Image in accordance with methodologies and the Manual developed by the Franchisor.

B. The Franchisor has developed a business model using such business system which it wishes to franchise.

C. The Franchisor wishes to grant to the Franchisee, and the Franchisee has accepted, the Franchise to operate the Franchised Business subject to the terms and conditions of this Agreement.

OPERATIVE PROVISIONS

1. DEFINITIONS AND INTERPRETATION

1.1 DEFINITIONS

In this Agreement unless the context otherwise requires or permits:

ACCOUNTS means the accounts of the Franchisor with respect to the Gross Fees.

ACCOUNTING MONTH means each consecutive period of 1 calendar month provided that:

(a) where the Effective Date is not the first day of the month, the first accounting month will be the period from that day until the last day of the calendar month in which the Effective Date occurs; and

(b) where the term concludes on a day which is not the last day of the month then the last accounting month will be the period from the conclusion of the immediately preceding accounting month until and including the date of termination of this Agreement.

ADDITIONAL SERVICES means the services provided by the Franchisor from time to time which are not Core Services.

BUSINESS DAY means a day on which trading banks are open for business in the Territory.

BUSINESS NAME means the business name or trading name under which the Franchisee will conduct the Franchised Business.

BUSINESS SYSTEM means the Internet-based computer system adapted for integration with interactive computer networks for business enterprises, database enabled forms,


communications systems and web page hosting services provided by the Franchisor and includes the activities specified in the Manual..

CODE means the Franchising Code of Conduct as amended from time to time.

COMMISSIONS means the percentage specified in the Manual of the Retail Price of the Business System and the Services supplied by the Franchisee or the Franchisor at the request of the Franchisee or a Customer to Customers in each relevant Invoice Period together with any sums in excess of the Retail Price in respect of such supply which is payable to the Franchisee during the Term in accordance with CLAUSE 16.

COMPANY STORE ARRANGEMENT means a large user number licence granted by the Franchisor directly to a Customer or potential customer in respect of:

(a) a customer's company-wide or nationwide operations or

(b) group services provided to lessees in shopping centres, office blocks or other defined areas

entered into pursuant to CLAUSE 13. All Company Store Arrangements existing at the date of this Agreement is executed are disclosed in Item 2 of the SCHEDULE.

COMPLIANCE DOCUMENTS means the following documents attached as Annexure A to this Agreement:

(a) Franchisee's Acknowledgment of Receipt of Franchise Documents;

(b) Statement of Franchisee Concerning Independent Advice;

(c) Certificate of Independent Legal Advisor;

(d) Certificate of Independent Business Advisor;

(e) Certificate of Independent Financial Advisor; and

(f) Statement of Cessation of Business Under Business Name.

CONFIDENTIAL INFORMATION means all confidential information of the Franchisor or any Related Body Corporate and includes:

(a) confidential information relating to the Business System, the Manual and any Documentation;

(b) information relating to the policies, business plans, financial information, client lists and other confidential information of the Franchisor;

(c) information relating to the terms and conditions of this Agreement; and

(d) any other information of the Franchisor identified or reasonably identified as confidential and proprietary information of the Franchisor or any Related Body Corporate.


CORE SERVICES means the basic services specified in Item 3 of the SCHEDULE which the Franchisee (or the Franchisor on request by the Franchisee or the Customer) will perform for a Customer relating to the Business System, and any other services nominated by the Franchisor.

CORPORATE IMAGE means the standards and specifications required by the Franchisor for the operation of the Franchised Business, including but not limited to:

(a) the manner of dealing with Customers, potential customers and other members of the public; and

(b) advertising and marketing procedures for the Business System and Services.

CORPORATIONS LAW means the Corporations Act 1989 (Cth) and all amendments to it.

CUSTOMERS means the persons who have taken licences of the Business System or procured Services from the Franchisee.

DEPOSIT means the amount specified in Item 4 of the SCHEDULE paid by the Franchisee to the Franchisor in accordance with CLAUSE 4.1(b).

DOCUMENTATION means the complete or partial copies of the Franchisor's standard documentation, in human or machine-readable format or in any other medium, delivered to the Franchisee under this Agreement, including the Manual, any specifications and functional specifications for the Business System, and any program listings, data models, flow charts, logic diagrams, input and output forms, functional specifications and instructions relating to the Business System and the Franchised Business.

EFFECTIVE DATE means the date on which the Franchisee has satisfied all of the preconditions provided in CLAUSES 4.1 and 4.2 and the statutory cooling off period provided for in CLAUSE 3.1 has expired.

EQUIPMENT means the hardware, software and equipment specified in Item 5 of the SCHEDULE and in the Manual.

EXPIRY DATE means the 7th anniversary date of this Agreement.

FRANCHISE means the rights, obligations and liabilities of the Franchisee relating to the Franchised Business created by this Agreement.

FRANCHISE ADVERTISING FEE means the fee specified in Item 6 of the
SCHEDULE.

FRANCHISE FEE means the fee specified in Item 7 of the SCHEDULE paid by the Franchisee upon execution of this Agreement.

FRANCHISED BUSINESS means the business of licensing the Business System and supplying the Services to Customers or potential customers and any other activities relating to such activities in accordance with this Agreement.

FRANCHISEE'S NON-DISCLOSURE AGREEMENT means the form of non-disclosure agreement attached in ANNEXURE B to this Agreement.


FRANCHISOR'S BANK ACCOUNT means the banking details specified in Item 8 of the SCHEDULE.

FRANCHISOR'S PRICE means the prices specified in the Manual for the provision of the Business System and Services prescribed by the Franchisor from time to time (unless agreed otherwise in writing by the Franchisor).

GROSS FEES means the fees received by the Franchisor from Customers, including but not limited to any fees for the provision of the Business System and Core Services received by the Franchisor in each relevant Invoice Period pursuant to CLAUSE 16 and not including any fees for Additional Services.

GST means the tax imposed or to be imposed by A New Tax System (Goods and Services Tax) Act 1999 (Cth).

INTELLECTUAL PROPERTY means:

(a) the registered or unregistered Trade Marks;

(b) copyright in and to all Documentation and any other material supplied by the Franchisor to the Franchisee;

(c) the Corporate Image;

(d) the Business Name;

(e) the information, know how and expertise comprising the Business System;

(f) the Confidential Information;

(g) all copyright, trademarks, designs and trade secrets owned by, licensed to or developed by the Franchisor in connection with the Franchised Business; and

(h) all other copyright, trademarks and intellectual property of the Franchisor.

INITIAL TERM means an initial period of 7 years from the date of execution of this Agreement.

INITIAL TRAINING PROGRAM means the training program provided by the Franchisor to the Franchisee pursuant to CLAUSE 12.1.

INVOICE PERIOD means in respect of the Payment Date the period from the 25th of the preceding month to the 24th of the current month (inclusive).

KEY EMPLOYEES means the employees and the contractors of the Franchisee who will market the Business System and Services and deliver the Services to Customers as determined by the Franchisor in accordance with the Manual.

MANUAL means the operations manual attached as ANNEXURE C to this Agreement developed by or for the Franchisor as supplemented by the information found at the website, "www.Zland.com", as amended from time to time, together with any other documentation identified as such by the Franchisor and recommending or prescribing the manner of conduct of the Franchised Business.


NATIONAL ADVERTISING FEE means the fee specified in Item 9 of the
SCHEDULE.

NATIONAL MARKETING FUND means the fund established under CLAUSE 10.

OTHER PARTY'S NON-DISCLOSURE AGREEMENT means the form of non-disclosure agreement attached as ANNEXURE D to this Agreement.

PAYMENT DATE means the 25th day of each month throughout the Term.

RELATED BODY CORPORATE and ASSOCIATE in relation to a company (including the Franchisor) have the meanings ascribed to those expressions by the Corporations Law.

RENEWAL AGREEMENT means an agreement for the renewal of the Franchise entered into between the parties.

RENEWAL FEE means the fee specified in Item 10 of the SCHEDULE.

RENEWAL TERM means the period set out in Item 11 of the SCHEDULE.

SERVICES means the Core Services and the Additional Services.

TERM means the Initial Term together with any Renewal Term if applicable.

TERRITORY means the area specified in Item 12 of the SCHEDULE.

TRADE MARKS means the trade marks specified in Item 13 of the SCHEDULE and such other trade marks or service marks as the Franchisor may from time to time provide for use in connection with the Franchised Business.

TRANSFER FEE means the fee specified in Item 14 of the SCHEDULE.

WARRANTY PERIOD means the first year of any licence of a Business System.

Y2K COMPLIANT means the satisfactory adaptation of a computer system to overcome any problems associated with the rollover of the date from 3/12/1999 to 1/1/2000.

1.2 INTERPRETATION

In this Agreement unless the context otherwise requires or permits:

(a) references to a party will include as the context requires respective executors, administrators, successors and permitted assigns;

(b) references to a person includes any other entity recognised by law and vice versa;

(c) headings, underlinings and marginal notes are only included for ease of reference;

(d) references to legislation or legislative provisions will include modifying, consolidating or replacing legislation or legislative provisions;

(e) references to months and years means calendar months and years;

(f) words denoting the singular number include the plural and vice versa;


(g) words denoting one gender include every gender;

(h) words denoting natural persons include any Corporation or other owners corporation or Government Body and vice versa;

(i) where any word or phrase is given a defined meaning any other grammatical form of that word or phrase will have a corresponding meaning;

(j) every covenant or provision applying to or binding more than one person will bind them jointly and each of them severally;

(k) delivery of this Agreement will be taken to have been given on the date it bears;

(l) if any part of this Agreement is void or unenforceable or would be so unless severed, then the rest of the document will continue to have full force and effect;

(m) the use of headings are only for convenience and do not affect interpretation;

(n) references to this Agreement includes the Recitals, Schedules, appendices, Annexures, exhibits; and

(o) if the day on which any act, matter or thing is to be done under or pursuant to this Agreement is not a business day, that act, matter or thing may be done on the next business day.

2. GRANT OF FRANCHISE

2.1 APPOINTMENT OF FRANCHISEE

In consideration of the Franchisee agreeing to perform its obligations under this Agreement, the Franchisor grants to the Franchisee the Franchise for the Term and, subject to CLAUSES 5.2 and 13, the exclusive rights in the Territory, to:

(a) conduct the Franchised Business in accordance with this Agreement;

(b) use the Intellectual Property in connection with the Franchised Business;

(c) provide the Services to Customers using the techniques, know how and operations methods set out in the Manual; and

(d) grant licences for the Business Systems to Customers.

2.2 FRANCHISOR'S AGENT

For the purpose of licensing the Business System and supplying the Services to Customers or potential customers, the Franchisee will act as agent of the Franchisor. The Franchisee will:

(a) deliver the Business System and the Services to the Customer for a sum not less than the Franchisor Price;

(b) make contracts with Customers for the Business System and the Services on the Franchisor's then current terms and conditions (whether contained in the Manual or


otherwise) and will not take orders from customers unless they assent to such terms and conditions or the Franchisor has consented in writing to different terms and conditions; and

(c) not to hold itself out as an agent of the Franchisor except in accordance with this Agreement.

2.3 OBLIGATIONS OF FRANCHISOR

The Franchisor will provide to each Customer on behalf of the Franchisee:

(a) the Business System as specified by the Franchisee in accordance with the Manual; and

(b) the Core Services and any Additional Services requested by the Franchisee or a Customer.

3. COOLING OFF, COMMENCEMENT, TERMINATION AND RENEWAL

3.1 COOLING OFF

The Franchisee must give written notice to the Franchisor that the Franchisee does not wish to accept the Franchise within 7 days after execution of this Agreement and the Franchisor will on receipt of such written notice refund the Franchise Fee. On refund of the Franchise Fee, the parties will have no further claims against each other.

3.2 INITIAL TERM

This Agreement will commence on the Effective Date and continue for the Initial Term unless earlier terminated under CLAUSE 29.

3.3 RENEWAL

The Franchisee may renew the Franchise for the Renewal Term by written notice to the Franchisor given not less than 6 months prior to the Expiry Date if:

(a) the Franchisee has throughout the Initial Term complied with this Agreement and all other agreements between the Franchisor and the Franchisee, and any agreement with other parties relating to this Agreement and the Franchised Business;

(b) the Franchisee enters into the Renewal Agreement;

(c) the Franchisee has paid all outstanding amounts due to the Franchisor and any Related Body Corporate or associate of the Franchisor and/or any other amounts due under this Agreement or any other document relating to this Agreement; and

(d) the Franchisee pays to the Franchisor the Renewal Fee in accordance with CLAUSE 7.3.

3.4 TERMS OF RENEWAL AGREEMENT

Unless otherwise agreed, any Renewal Agreement must be on the same terms and conditions as the then current Franchise Agreement.


4. PRECONDITIONS

4.1 PRELIMINARY OBLIGATIONS

Prior to the execution of this Agreement the Franchisee will:

(a) duly execute and deliver to the Franchisor a Franchisee's Non-Disclosure Agreement; and

(b) pay the Deposit to the Franchisor.

4.2 OBLIGATIONS UPON EXECUTION

Prior to the Effective Date, the Franchisee will:

(a) pay the Franchise Fee to the Franchisor;

(b) duly execute and deliver to the Franchisor this Agreement and the applicable Compliance Documents;

(c) obtain all necessary permits and licences to enable the Franchisee to properly operate the Franchised Business in accordance with this Agreement and the law; and

(d) obtain and install the Equipment.

4.3 TERMINATION

If the Franchisee has not complied with the provisions of CLAUSES 4.1 and 4.2 to the reasonable satisfaction of the Franchisor, the Franchisor may refuse to grant (or terminate) the Franchise by giving the Franchisee written notice. The Franchise will be terminated on delivery of the notice to the Franchisee.

5. TERRITORY

5.1 EXCLUSIVE TERRITORY

Subject to CLAUSE 5.2, the Franchisee has the exclusive right to provide the Business System and the Services and to conduct the Franchised Business in the Territory.

5.2 EXCEPTION TO TERRITORY

Unless the Franchisor consents in writing, the Franchisee may not solicit nor attempt to solicit any business from or enter into an agreement to provide the Business System or Services with any prospective customers who are under (or are notified by the Franchisor that they may be under) a Company Store Arrangement.

5.3 SPECIFIC TERRITORY

Except as provided in CLAUSES 6.3, 11.2 and 13, the Franchisee must not conduct the Franchised Business outside the Territory.


6. CUSTOMER MANAGEMENT

6.1 FRANCHISOR OBLIGATION

Subject to CLAUSE 6.2, the Franchisor will refer all enquiries and opportunities relating to prospective customers in the Territory to the Franchisee.

6.2 EXCEPTIONS

The Franchisor may at any time (and without prior consultation with the Franchisee) enter into a Company Store Arrangement with any customer in the Territory.

6.3 ENQUIRIES FROM OUTSIDE THE TERRITORY

(a) The Franchisee must refer to the Franchisor all enquiries and opportunities relating to the Business System or Services from prospective customers outside the Territory. The Franchisor will allocate any opportunities to the relevant franchisee or make other arrangements which the Franchisor may deem in the best interests of the prospective customer;

(b) If the Franchisor appoints the Franchisee to manage a prospective customer outside the Territory, the Franchisee must not enter into any agreement to provide the Business System or Services for a term longer than 1 year;

(c) If the Franchisor grants a franchise to a franchisee (other than the Franchisee) to provide the Business System or Services in a territory other than the Territory where the Franchisee has Customers, the Franchisee must assign all rights to and benefits from any agreements with such Customers to the Franchisor or the franchisee of that territory immediately upon receipt of written notice from the Franchisor. After receiving such notice, the Franchisee must not provide or offer to provide the Business System or Services to such Customer unless directed by the Franchisor; and

(d) The provisions of CLAUSE 6.3(B) are specific to a customer and except as provided in CLAUSE 6.3(B), nothing in this clause or in this Agreement entitles the Franchisee to act as a franchisee in relation to any territory outside the Territory.

7. PAYMENT OBLIGATIONS

7.1 FRANCHISE FEE

The Franchisee will pay the Franchise Fee in the manner specified in the Manual to the Franchisor's Bank Account. The payment of the Franchise Fee will be non-refundable after the expiration of the cooling off period specified in CLAUSE 3.1.

7.2 NATIONAL ADVERTISING FEE

The Franchisee will pay to the Franchisor the National Advertising Fee on the first business day of each Accounting Month in the manner specified in the Manual.


7.3 RENEWAL FEE

In the event that the Franchisee renews the Franchise, the Franchisee will pay to the Franchisor in the manner specified in the Manual the Renewal Fee on the date it notifies the Franchisor of its intention to renew this Agreement. The Franchisor will hold the Renewal Fee on trust for the Franchisee and will refund it in full (less any reasonable costs and expenses incurred by the Franchisor in preparing the Renewal Agreement) if the Franchisee notifies the Franchisor that it wishes to withdraw its notice to renew at any time before the Renewal Agreement is executed. Upon execution by both parties of the Renewal Agreement the Franchisor will be absolutely entitled to the Renewal Fee.

7.4 LATE PAYMENTS

If the Franchisee fails to make any payment required under this clause within 7 days after receiving notice from the Franchisor, the Franchisor may require the Franchisee to pay interest calculated at 2% over the published indicator lending rate charged by Westpac Banking Corporation for business overdraft facilities of less than $100,000.00 published from time to time from the date due until paid. The Franchisee hereby authorises the Franchisor to deduct any late payments and interest from any money due to the Franchisee.

8. THE CODE

8.1 COMPLIANCE

The Franchisor and Franchisee must comply with the provisions of the Code throughout the Term.

8.2 TERMINATION

If:

(a) the Code is withdrawn or declared invalid or unconstitutional by any court of competent jurisdiction; or

(b) the Code ceases to be mandatory;

the Franchisor may notify the Franchisee in writing that the obligations of CLAUSE 8.1 no longer apply.

8.3 EFFECT

The giving of such notice will not affect the validity of the rest of this Agreement.

9. INTELLECTUAL PROPERTY

9.1 USE OF INTELLECTUAL PROPERTY

The Franchisor grants to the Franchisee a non-exclusive licence to use the Intellectual Property for the purposes of conducting the Franchised Business in the Territory in accordance with this Agreement.


9.2 FRANCHISOR RETAINS TITLE TO PROPERTY

The Franchisee acknowledges that:

(a) the Franchisor is the owner of or has the right to use the Intellectual Property; and

(b) the Franchisee's right to use the Intellectual Property and the Documents are limited to the uses specified in CLAUSE 9.3 and the Manual.

9.3 RESTRICTION ON USE OF INTELLECTUAL PROPERTY

The Franchisee will:

(a) use the Intellectual Property only as specified by the Franchisor as an integral means of promoting the Franchised Business;

(b) display the Intellectual Property in the manner specified in the Manual or as the Franchisor may direct in writing.

(c) not use any other trade or service marks which are in the opinion of the Franchisor similar or substantially similar to the Trade Marks or so nearly resemble the Trade Marks as to be likely to cause deception or confusion;

(d) inform the Franchisor as to the Franchisee's use of the Trade Marks as required by the Franchisor;

(e) render assistance to the Franchisor as it may request to support any applications to register any of the Trade Marks pursuant to the Trade Marks Act 1995;

(f) refrain from doing anything which might prejudice an application to register the Trade Marks or invalidate the registration of or any application to register the Trade Marks;

(g) refrain from doing anything which might support an application to remove a registered Trade Mark from the Australian Trade Marks Register or cause a Registrar to require a disclaimer of a monopoly on all or part of the Trade Marks;

(h) immediately notify the Franchisor of any actual or apparent infringement of, or challenge to, the Franchisor's ownership of or the Franchisee's use of the Intellectual Property; and

(i) at all times and in all respects, comply with the directions of the Franchisor in respect of any action, compromise, settlement, or conduct of any litigation or administrative proceeding arising out of any infringement of, or challenge or claim to, any of the Intellectual Property and use its best endeavours to assist the Franchisor in any such action.

9.4 DAMAGES AND COSTS

The Franchisee acknowledges that any damages or other benefits arising out of any claim of infringement or similar claim will be the property of the Franchisor. The Franchisor will reimburse the Franchisee for any costs reasonably incurred by the Franchisee in complying with CLAUSE 9.3(h) and (i).


9.5 FRANCHISEE TO COMPLY WITH FRANCHISOR DIRECTIONS

Notwithstanding CLAUSE 9.1, the Franchisee will modify or discontinue use of any of the Trade Marks, and use substitute trade marks or service marks as directed by the Franchisor. Any substitute trade marks or service marks will be included in the definition of the Trade Marks.

9.6 TITLE TO TRADEMARKS

The use of the Trade Marks and any goodwill attached to such Trade Marks by the Franchisee is for the exclusive benefit of the Franchisor or the grantor of such rights.

9.7 FRANCHISEE TO USE BUSINESS NAME

(a) The Franchisee will conduct the Franchised Business under the Business Name incorporating the words "ZLand" or a substitute name approved by the Franchisor.

(b) The Franchisee covenants:

(i) to register at its own cost, the Business Name not later than 1 week after the Effective Date; and

(ii) subject to this clause, to keep the Business Name registered and current during the Term.

9.8 DISCONTINUANCE ON DEFAULT

Upon execution of this Agreement the Franchisee will execute and deliver to the Franchisor a statement of cessation of the business name in the form approved by the Franchisor. Such notice of discontinuance of business name will to be held by the Franchisor during the Term. The Franchisee hereby irrevocably appoints the Franchisor or its nominee as its agent and attorney to execute and complete such notice of discontinuance of the business name upon termination of this Agreement and to file the notice of discontinuance of the business name with the relevant authority.

9.9 FRANCHISEE NOT TO ASSIGN NAME

         The Franchisee must not transfer or assign any interest, whether legal
         or beneficial, in the Business Name without first obtaining the consent
         in writing of the Franchisor.

10.      NATIONAL MARKETING FUND

10.1     THE FUND


         The Franchisor may establish the National Marketing Fund to develop
         marketing initiatives for promoting the goodwill and reputation of the
         Business System, the Services and the Franchised Businesses in
         Australia for the benefit of all franchisees.

10.2     OBJECTIVES


         The National Marketing Fund will be used for the advertising, marketing
         and/or public relations programs, services and / or materials that
         the Franchisor deems necessary or

         appropriate to promote these objectives. The National Marketing Fund
         may be combined with any marketing fund otherwise established for use
         in accordance with this Agreement.

10.3     APPOINTMENT OF FRANCHISOR


         If the Franchisor establishes the National Marketing Fund, the
         Franchisee:

         (a)      nominates and appoints the Franchisor as trustee of the
                  National Marketing Fund;

         (b)      will pay the National Advertising Fee as provided for in
                  CLAUSE 7.2;

         (c)      agrees that the Franchisor may use National Marketing Fund in
                  its absolute discretion for the purposes of the National
                  Marketing Fund specified in CLAUSE 10.2; and

         (d)      agrees to comply with and participate in all marketing and
                  advertising programs required by the Franchisor.

10.4     THE CODE


         The National Marketing Fund will be governed and administered by the
         provisions in the Code even if the Franchisor notifies the Franchisee
         that the Code no longer applies in accordance with CLAUSE 8.2.

11.      FRANCHISEE'S MARKETING/ADVERTISING OBLIGATIONS

11.1     PROMOTION


         In addition to the obligations of the Franchisee pursuant to CLAUSE 10
         and subject to CLAUSE 11.3 the Franchisee will:

         (a)      conduct and diligently market and advertise the Franchised
                  Business within the Territory;

         (b)      spend the entire Franchisee Advertising Fee for this purpose
                  and provide evidence to the Franchisor of all such
                  expenditures; and

         (c)      comply with CLAUSE 9.3 in performing its obligations under
                  this clause.

11.2     INTERNET ADVERTISING


         Notwithstanding CLAUSE 5.3 the Franchisee may conduct marketing or
         advertising on the Internet.

11.3     FRANCHISOR TO APPROVE MARKETING MATERIAL


         The Franchisee will:

         (a)      obtain the Franchisor's written approval for any advertisement
                  or advertising or marketing material prior to its publication
                  of dissemination;

         (b)      supply the Franchisor with a copy of such advertisement or
                  advertising or marketing material no less than 14 days prior
                  to the date of publication or dissemination; and

         (c)      comply with the terms and conditions of the approval given by
                  the Franchisor for such advertisement or advertising or
                  marketing material prior to its publication or dissemination.

11.4     FRANCHISEE INDEMNITY


         The Franchisee will indemnify the Franchisor, its officers and
         employees against all claims, damages, liabilities and costs arising
         from claims or proceedings for:

         (a)      libel, slander, defamation or indecent, false, misleading or
                  deceptive conduct;

         (b)      infringement of trade mark, copyright, title, trade methods of
                  identification or other proprietary rights of others;

         (c)      piracy, counterfeiting, plagiarism, unfair competition or idea
                  misappropriation; and

         (d)      invasion of the right of privacy, arising out of any
                  advertising or publicity carried out or authorised by the
                  Franchisee that is not in accordance with the advertising
                  policies and advice of and approved by the Franchisor.


         The indemnity referred to in this subclause is limited to claims
         arising from advertising and marketing the Business System and the
         Services conducted by the Franchisee and does not extend to claims or
         proceedings arising from claims of ownership of the Intellectual
         Property.

12.      TRAINING AND SUPPORT

12.1     INITIAL TRAINING PROGRAM


         The Franchisee (or if a body corporate, its Key Employees) must attend
         and complete the Initial Training Program to the satisfaction of the
         Franchisor within 6 months after the Effective Date.

12.2     ADDITIONAL TRAINING


         The Franchisor may require that the Franchisee (or if a body corporate,
         its Key Employees) undergo additional training during the Term. No
         additional training course will be conducted for a period longer than 1
         week or more frequently than once per year.

12.3     FRANCHISEE SOLELY RESPONSIBLE


         Notwithstanding the provision of training by the Franchisor, the
         Franchisee is exclusively responsible for the operation, conduct and
         profitability of the Franchised Business. The Franchisee acknowledges
         that the Franchisor is not responsible or liable for the operation,
         conduct or profitability of the Franchised Business.

12.4     EMPLOYEES TO BE TRAINED


         The Franchisee (and if a body corporate its Key Employees) will undergo
         and complete to the satisfaction of the Franchisor any other
         educational or training programs it deems necessary, and obtain and
         retain such academic and professional qualifications as the Franchisor
         may reasonably require. No person designated by the Franchisor to
         receive

         such education or training will be allowed to participate in the
         Franchised Business without completing such training without the prior
         approval of the Franchisor.

12.5     ADDITIONAL ASSISTANCE


         In addition to the training requirements specified in CLAUSES 12.1,
         12.2 AND 12.4, the Franchisor may provide the Franchisee with support
         and assistance in the operation, advertising, marketing, promotion and
         administration of the Franchised Business as the Franchisor may
         reasonably deem necessary or desirable.

12.6     COSTS AND EXPENSES


         The Franchisor will notify the Franchisee of the prices charged for
         such training prior to commencement. The Franchisee will be liable for
         all costs and expenses incurred for all training provided in accordance
         with CLAUSE 12.

13.      COMPANY STORE ARRANGEMENTS

13.1     FRANCHISOR MAY ENTER


         The Franchisor may enter into Company Store Arrangements with any
         prospective customer in its discretion.

13.2     FRANCHISEE OBLIGATION


         If the Franchisor enters into an agreement for the provision of the
         Business System and Services under a Company Store Arrangement, and
         such Customer operates from or is resident within the Territory, the
         Franchisee will on behalf of the Franchisor provide the Business System
         and Services to such Customer as directed by the Franchisor.

13.3     APPORTIONMENT OF FEES


         The Franchisor will apportion any fees received by the Franchisor in
         the manner set out in the Manual for the provision of the Business
         System or the Services in relation to a Company Store Arrangement among
         the franchisees who provide services to the Customer. The Franchisee's
         portion of such fees will form part of the Gross Fees.

13.4     ASSIGNMENT OF CONTRACT


         If in the opinion of the Franchisor any transaction with a Customer
         qualifies as a Company Store Arrangement (whether at the time of
         contracting with the Franchisee or otherwise), the Franchisor shall
         notify the Franchisee. The Franchisee will assign such contract to the
         Franchisor immediately upon receipt of such notice, and the provisions
         of CLAUSES 13.2 and 13.3 shall apply.

14.      OPERATING THE FRANCHISED BUSINESS

14.1     FRANCHISEE TO CONDUCT FRANCHISED BUSINESS


         The Franchisee will use its best endeavours to conduct the Franchised
         Business in a proper and efficient manner and will actively promote the
         Franchised Business and the Business System.

14.2     MINIMUM WORK COMMITMENT


         The Franchisee will conduct the Franchised Business between the hours
         of 8:00 am and 5:00 pm from Monday to Friday inclusive (other than
         public holidays), and at such other times specified in the Manual.

14.3     BUSINESS SOLE UNDERTAKING


         The Franchisee shall, (and if the Franchisee is a body corporate, it
         will ensure that its Key Employees shall) devote the majority of its
         commercial efforts promoting the Franchised Business.

14.4     COMPETITION; OTHER BUSINESS


         The Franchisee will not engage in any other business or undertaking
         without the Franchisor's prior written consent. The Franchisor will not
         be obliged to give such consent if the Franchisor considers that the
         other business or undertaking may compete directly or indirectly, with
         or detract business from the Franchised Business.

14.5     OTHER PRODUCTS AND SERVICES


         If the Franchisee wishes to offer and sell any product or service not
         previously authorised by the Franchisor, the Franchisee must advise the
         Franchisor in writing and provide a product specification, a sample of
         the product, information about the supplier and any other information
         which the Franchisor may require. The Franchisor will notify the
         Franchisee whether or not it approves of such product or service within
         30 days of submission of the Franchisee's request. The Franchisor's
         silence may not be construed as consent. The Franchisor may withdraw
         its approval if any product or service at any time in its sole
         discretion. The Franchisor's criteria and reasons for approving or not
         approving a particular product or service are confidential. The
         Franchisor may withhold such information from the Franchisee in its
         discretion.

14.6     EMPLOYEE REQUIREMENTS


         The Franchisee will:

         (a)      (and ensure that its Key Employees will) comply with the
                  provisions of the Manual governing the minimum
                  responsibilities, duties and tasks required of the
                  Franchisee's employees;

         (b)      ensure that it has an adequate number of competently trained
                  and qualified employees or independent contractors necessary
                  to comply with its obligations under this Agreement and to
                  Customers; and

         (c)      ensure that its employees enter into an Other Party Non
                  Disclosure Agreement prior to commencing employment.

14.7     EXCLUSIVITY


         The Franchisee will not, and will procure that its employees and
         contractors will not, without the prior written consent of the
         Franchisor:

         (a)      be concerned or interested either directly or indirectly in
                  the supply of any products or services which are similar to or
                  competitive with the Business System or Services except for
                  those products and services supplied by the Franchisee prior
                  to the Effective Date which have been fully disclosed in
                  writing to the Franchisor;

         (b)      subject to CLAUSE 6.3(b) enter into an agreement, directly or
                  indirectly, to provide the Business System or Services to any
                  person in the Territory knowing or having reason to believe
                  that they would be resold outside the Territory or conduct the
                  Franchised Business outside the Territory.

14.8     INDEPENDENT CONTRACTORS


         Prior to entering into any agreement with an independent contractor for
         the provision of any services relating to the Franchised Business, the
         Franchisee will:

         (a)      notify the Franchisor in writing of the details of such
                  independent contractor, including the name and address of the
                  independent contractor, and if a body corporate, the ACN and
                  registered office of such contractor, and a description of the
                  services to be provided; and

         (b)      ensure that the independent contractor executes an Other Party
                  Non-Disclosure Agreement and provides a copy of such agreement
                  to the Franchisor.

14.9     LIABILITY FOR INDEPENDENT CONTRACTORS AND EMPLOYEES


         The Franchisee will bear all liabilities, including payment of any
         consultancy fees or other remuneration, for its obligations under an
         agreement with any independent contractor engaged by the Franchisee and
         for any claims, costs and damages arising out of such independent
         contractor's activities. The Franchisee will indemnify the Franchisor
         against all claims, damages, liabilities and costs arising from claims
         or proceedings by or against any employee or independent contractor of
         the Franchisee.

14.10    FRANCHISEE TO OBTAIN PERMITS AND LICENCES


         The Franchisee will be solely responsible for the acquisition and
         maintenance of all necessary registrations, permits and licences for
         the lawful operation of the Franchised Business. The Franchisee will
         keep all such registrations, permits and licences current at all times.

14.11    FRANCHISEE ADVERTISING / MARKETING STANDARDS


         The Franchisee will not knowingly:

         (a)      make any false or misleading representations in connection
                  with the Business System, the Services or the Franchised
                  Business; and

         (b)      conduct the Franchised Business in contravention of any
                  guidelines or ethical standards published by the Franchisor
                  including but not limited to standards and

                  guidelines specified in the Manual or in contravention of any
                  acceptable and usual business practice.

14.12    PREMISES

         (a)      Within 9 months of the Effective Date the Franchisee must have
                  established suitable business premises within the Territory
                  from which to operate the Franchised Business.

         (b)      The Franchisee will ensure that at all times during the Term
                  the business premises and all furnishings for such premises:

                  (i)      are in a good state of repair and decoration;

                  (ii)     meet the standards and guidelines for the business
                           premises and furnishings specified in the Manual or
                           the reasonable directions of the Franchisor.

14.13    EQUIPMENT

         (a)      Prior to the Effective Date or such other date as the parties
                  may agree, the Franchisee will purchase and install the
                  Equipment and throughout the Term purchase and install such
                  further equipment as the Franchisor may from time to time deem
                  necessary for the efficient operation of the Business System
                  and the Franchised Business.


                  The Franchisor may make changes in, among other things,
                  standards and specifications in the Business System and
                  Services and the price or pricing method for the Business
                  System and Services, when, in the sole discretion of the
                  Franchisor, changes are needed to ensure the continued success
                  and development of the Franchised Business. These changes may
                  include the purchase of improved technology from the
                  Franchisor, the purchase of equipment, supplies, furnishings
                  or other goods from third parties and the completion of
                  additional training by the Franchisee's staff or other
                  actions. The Franchisee must promptly conform to the modified
                  standards and specifications at its own expense.

         (b)      All costs and expenses incurred in connection with the
                  purchase and installation of the Equipment and any further
                  Equipment will be paid by the Franchisee; and

         (c)      The Franchisee understands that the Equipment is supplied by a
                  third party and the Franchisor makes no warranties or
                  representations of any kind, express or implied, in relation
                  to it, including in respect of suitability or fitness for
                  purpose.

14.14 BUSINESS SYSTEM AND SERVICES

(a) The Franchisor will deliver the Business System and any Services which the Franchisor agrees to provide upon receipt of the Franchisee's written request and invoice the Customer for the Business System and Services at the then current Franchisor's Price or as specified by the Franchisee unless the prices specified by the Franchisee are less than the Franchisor's Price;

(b) The Franchisor may make the Services available to the Franchisee and add or delete services comprising the Services at any time; and


         (c)      The Franchisee will promptly disclose to the Franchisee any
                  modification, adaptation or extension of the Business System
                  and will immediately assign (and does assign under this
                  Agreement) its entire right, title and interest in, to and
                  under such modifications, adaptations and extensions including
                  without limitation all intellectual property rights therein to
                  the Franchisor. No modification, adaptation or extension of
                  the Business System may be implemented for a Customer without
                  the written approval of the Franchisor.

14.15    ACCEPTING BUSINESS


         The Franchisee may not accept business from a prospective customer
         unless the Franchisee has the capacity to provide the Services to the
         Customer in accordance with the Manual and is able to travel to and
         from the prospective customer's premises if necessary.

14.16    FRANCHISEE MEETINGS


         During the Term the Franchisor may convene meetings of all franchisees
         to discuss matters of mutual interest. The Franchisee will attend at
         all such meetings at its cost. Any decisions of the franchisees in such
         meetings will be carefully considered by the Franchisor but will have
         no binding legal effect on the Franchisor or the Franchisee. The
         Franchisor may circulate a letter or other communication to all
         Franchisees in lieu of convening any such meeting.

15.      OPERATING STANDARDS

15.1     NOT HOLD ITSELF OUT


         The Franchisee will ensure that its business premises, advertisements,
         correspondence and business cards confirm that it is conducting the
         Franchised Business independently of the Franchisor and will not
         represent to any party that it conducts any part of the Franchised
         Business as agent or on behalf of the Franchisor.

15.2     OPERATING STANDARDS


         The Franchisee will (and will ensure that its employees will) at all
         times during the Term:

         (a)      not enter into any agreement to provide the Business System or
                  Services for consideration less than the Retail Price;

         (b)      develop and maintain high and uniform operating standard based
                  on the concepts of consistency, reliability and
                  professionalism in accordance with the Manual;

         (c)      promote and increase the demand for the Business System and
                  Services;

         (d)      observe the requirements of any collateral document or
                  agreement relating to the Franchised Business;

         (e)      establish and maintain a reputation for delivering high
                  quality Services exemplifying high customer servicing
                  standards;

         (f)      give prompt, courteous, friendly and efficient service to all
                  Customers and prospective customers;

         (g)      adhere to the highest standards of honesty, integrity, fair
                  dealing and ethical conduct;

         (h)      identify itself on all correspondence and stationery in such
                  manner as the Franchisor may require;

         (i)      comply in every respect with the standards set by the
                  Franchisor for the operation of the Franchised Business in
                  accordance with the Manual or instructed by the Franchisor;

         (j)      comply with the reasonable directions of the Franchisor in the
                  manner of dealing with any complaints from Customers,
                  including, if necessary, permitting the Franchisor or another
                  of its franchisees to rectify the complaint at the cost of the
                  Franchisee and Franchisor reasonable access to the Customer's
                  premises to rectify such complaint; and

         (k)      deliver the information and records specified in CLAUSE 18.2
                  on request by the Franchisor.

15.3     DISPUTES


         If any disputes arise involving the requirements or standards contained
         in the Manual, the interpretation by the Franchisor will control.

16.      ACCOUNTING AND INVOICE

16.1     RESPONSIBILITY FOR INVOICING


         The Franchisor will invoice each Customer directly for the Business
         System and any Services in accordance with the Franchisor's current
         standard terms and conditions.

16.2     NO OTHER PRODUCTS INVOICED


         The Franchisor will not, and the Franchisee must not, invoice the
         Customer for any products or services other than the Business System
         and Services supplied by the Franchisee (or the Franchisor at the
         request of the Franchisee) whether or not such products and services
         were provided at the same time as the Business System and Services.

16.3     ACCOUNTING TO THE FRANCHISEE


         For each Invoice Period, the Franchisor will provide the Franchisee
         with an itemised statement based on the monthly report of the

Franchisee delivered in accordance with CLAUSE 18.3(a) showing:

(a) each Customer's orders that have been invoiced;

(b) each invoice that has been paid;

(c) the Gross Fees received; and

(d) the GST that had been paid


16.4     COMMISSIONS


         On the Payment Date the Franchisor will deliver a cheque for the
         Commissions payable to the Franchisee based on the information
         contained in the itemised statement referred to in CLAUSE 16.3
         calculated in the manner specified in the Manual, along with such
         itemised statement.

16.5     GST


         The Franchisor will account to the Commissioner of Taxation at the
         Australian Tax Office on behalf of the Franchisee for all GST on the
         supply of the Business System and Services to the Customer by the
         Franchisee.

17.      AUDIT RIGHTS

17.1     FRANCHISEE'S RIGHTS


         The Franchisee (or its nominated agent) may conduct an audit of the
         accounts relating to the Franchised Business in the possession of the
         Franchisor at any time during normal business hours provided it has
         given the Franchisor at least 5 business days prior written notice. The
         Franchisee may conduct only 1 audit during any 12 month period. The
         Franchisee will bear the cost of each such audit unless it reveals that
         an act or omission of the Franchisor has resulted in a discrepancy of
         more than 10 per cent to the Franchisee's disadvantage. In such event,
         the Franchisor will bear the costs of such audit.

17.2     FRANCHISOR'S RIGHTS


         The Franchisor (or its nominated agent) may conduct an audit of the
         accounts and business records relating to the Franchised Business in
         the possession of the Franchisee at any time during normal business
         hours provided it has given the Franchisee at least 5 business days
         prior written notice. The Franchisor may conduct only 1 audit during
         any 12 month period. The Franchisor will bear the cost of each such
         audit unless it reveals that an act or omission of the Franchisee has
         resulted in a discrepancy of more than 10 per cent to the Franchisor's
         disadvantage. In such event, the Franchisee will bear the costs of such
         audit.

18.      RECORD KEEPING AND REPORTING

18.1     BUSINESS RECORDS


         The Franchisee will compile and maintain the books and records of the
         Franchised Business honestly and accurately in accordance
         with the Manual.

18.2     RECORDS


         The Franchisee will maintain time and proper accounts and records as

specified in the Manual including but not limited to:

(a) a list of Customers;

(b) each Business System and any Services provided;

(c) the dates on which such Services were provided;


(d) the expenses and outgoings of the Franchised Business;

(e) all marketing, advertising or promotions conducted by the Franchisee;

(f) the locations where the Franchisee provided the Services to Customers; and

(g) all other transactions, costs, liabilities and other relevant information relating to f the Franchised Business as the Franchisor may reasonably require from time to time.

18.3 FRANCHISEE TO PROVIDE REPORTS

(a) The Franchisee will provide the Franchisor with a report of the Franchised Business for the previous Accounting Month in the manner specified in the Manual or as the Franchisor may reasonably require, including but not limited to:

(i) each Business System licensed that month;

(ii) any Services provided to Customers that month (whether by the Franchisee or the Franchisor at the request of the Franchisee or a Customer); and

(iii) the amount spent by the Franchisee that month

                           pursuant to its obligations under CLAUSE 11;

         (b)      Within 1 month after 31 March, 30 June, 30 September and 31
                  December in each year of the Term the Franchisee will submit
                  the quarterly reports showing income and expenses for the
                  Franchised Business in the manner specified in the Manual or
                  as the Franchisor may reasonably require; and

         (c)      At any other time on the written request of the Franchisor the
                  Franchisee will submit all reports, returns and other
                  information relating to the operation of the Franchised
                  Business as the Franchisor may reasonably require.

18.4     INSPECTION OF RECORDS


         The Franchisor (and its authorised agents) may, at any time during
         normal business hours, after giving the Franchisee not less than 14
         days notice, enter the Franchisee's business premises or such other
         place where the records relating to the Franchised Business are kept
         and maintained to:

         (a)      examine and audit the records;

         (b)      take copies of the records; or

         (c)      examine and review the operating methods of the Franchisee.

18.5     COSTS OF INSPECTION


         If an examination or audit of the Franchisee's records reveals that any
         payment to the Franchisor on any account is more than 1 week overdue on
         more than 2 occasions in any 3 month period, the Franchisee will pay
         the Franchisor's costs incidental to such examination or audit.

19.      THIRD PARTY INTEREST

19.1     NO ENCUMBRANCES


         The Franchisee will not create or permit to exist any third party
         security interest by way of mortgage, pledge, lien, charge, encumbrance
         or any other security interest or agree to create or give any such
         security interest over this Agreement, the Intellectual Property or the
         Franchised Business without the prior written consent of the
         Franchisor. The Franchisee will indemnify the Franchisor for any costs,
         losses, expenses or liabilities incurred by the Franchisor as a result
         of the breach of the Franchisee of this clause.

20.      PERFORMANCE STANDARD

20.1     COMPARISON


         Every 6 months following the Effective Date, the Franchisor will
         compare the Gross Fees of the Franchisee for Customers whose primary
         offices are located in the Territory, with the average gross fees
         attributable to other franchisees having, in the opinion of the
         Franchisor, a substantially similar territory or market as the
         Franchisee. The Franchisor will notify the Franchisee of the results of
         such comparison.

20.2     PERFORMANCE REQUIREMENT

         (a)      If, after 12 months from the Effective Date, Gross Fees are
                  less than 50% of the average gross fees attributable to other
                  franchisees having a substantially similar territory or market
                  as the Franchisee, the Franchisor will notify the Franchisee
                  in writing advising such under-performance;

         (b)      If the Franchisor has given the notice referred to in
                  subclause (a):

                  (i)      the Franchisor shall provide any further training and
                           assistance as the Franchisor deems necessary to
                           assist the Franchisee, at the cost and expense of the
                           Franchisee in addition to its obligation specified in
                           CLAUSE 12; or

                  (ii)     within 10 days of receiving the notice, the
                           Franchisee may notify the Franchisor that it wishes
                           to transfer the Franchise and the provisions of
                           CLAUSE 27 are to apply;

         (c)      If the Franchisee under-performs in the next successive 6
                  month period, the Franchisee may give written notice to the
                  Franchisor within 10 days of notification of such
                  under-performance that it wishes to transfer the Franchise and
                  the provisions of CLAUSE 27 are to apply; and

         (d)      If the Franchisee does not elect to transfer the Franchise
                  pursuant to subclause (b) or (c), or is unable procure a
                  qualified substitute franchisee within 120 days from the date
                  of notifying the Franchisor of its intention to transfer the
                  Franchise, the Franchisor may terminate this Agreement by
                  written notice effective 30 days after the date the notice is
                  received by the Franchisee.

21.      CORRECTION OF DEFECTS

         21.1     THE FRANCHISOR'S OBLIGATION TO CORRECT OR REPLACE DEFECTS


         If any component of the Business System fails to conform substantially
         to the functional specifications during the Warranty Period, the
         Franchisor's sole obligation will be, at the Franchisor's option, to:

         (a)      correct the defect by bringing the performance of the Business
                  System into substantial compliance with the functional
                  specifications in the Documentation; or

         (b)      replace the defective component.

21.2     FRANCHISOR TO CORRECT


         If use of the Business System is significantly restricted by a reported
         defect and the Franchisee gives written notice of such restriction to
         the Franchisor, the Franchisor will use its best efforts to commence
         work on correcting the defect no later than the first working day after
         it receives the Franchisee's written notice, subject in each case to
         the provisions of CLAUSE 21.

21.3     CORRECTION OF DEFECTS


         The Franchisor will use its best efforts to correct the defect by
         remote access. If the Franchisor is unable to correct the defect by
         remote access and it deems that a written correction is appropriate, it
         may develop and deliver a correction of the defect in writing or in
         machine readable form. Installation of such correction will be the
         responsibility of the Franchisor unless otherwise agreed in writing by
         the Franchisor. The Franchisor may correct a defect in the Business
         System which is not under warranty if requested by the Franchisee. The
         Franchisee will pay additional charges.

22.      WARRANTIES

22.1     BY THE FRANCHISEE


         The Franchisee represents and warrants that:

         (a)      it has relied on its own inquiries as to the performance and
                  functional characteristics of the Business System, and does
                  not rely on any warranties or representations not set out in
                  this Agreement and the Manual;

         (b)      it is a corporation, duly incorporated and validly existing in
                  good standing under the laws of Australia;

         (c)      it has full rights, power, legal capacity and authority to
                  enter into this Agreement and to carry out and perform its
                  obligations under this Agreement; and

         (d)      the execution and delivery of this Agreement and the
                  transactions contemplated by the parties under it do not and
                  will not conflict with or result in a breach of any condition
                  or provision, or constitute a default under, any agreement or
                  undertaking of the Franchisee.

22.2     BY THE FRANCHISOR


         The Franchisor warrants

that:

(a) the Business System:

(i) will substantially conform to the functional specifications contained in the Documentation for the Warranty Period;

(ii) will perform when in use without material alteration on the Equipment in accordance with the functional specifications set forth in the Documentation; and

(iii) is Y2k compliant;

         (b)      it is entitled to authorise the Franchisee to enter into
                  agreements for the provision of the Business System and the
                  Services; and

         (c)      it has all rights necessary to license the Intellectual
                  Property to the Franchisee in accordance with this Agreement.

22.3     SCOPE OF WARRANTY


         The warranties set forth in CLAUSE 23.2 will not apply:

         (a)      if the Business System is not installed or used in accordance
                  with the Documentation;

         (b)      if the Franchisee and/or the Customers use the Business System
                  on equipment other than the Equipment;

         (c)      if the defect or malfunction is caused by the failure of a
                  third party service provider;

         (d)      if the defect or malfunction is caused by the use of the
                  Business System in combination with third party software which
                  has not been approved by the Franchisor for use in connection
                  with the Business System;

         (e)      to the extent that the defect or malfunction is caused by or
                  is contributed to by the Franchisee or the Customers; or

         (f)      if the defect is caused by a third party software or equipment
                  malfunction.

22.4     WARRANTIES NOT INCLUDED

The Franchisor does not warrant that:

(a) the Business System will operate uninterrupted;

(b) the Business System will be free from minor defects or errors which do not materially affect the performance of the Business System; or

(c) the applications contained in the Business Systems are designed to meet all the Franchisee's or the Customer's business requirements.


23.      LIMITATION OF LIABILITY

23.1     THE FRANCHISOR NOT RESPONSIBLE


         The Franchisor will not be responsible under this Agreement for:

         (a)      the modification or extension of the Business System to fit
                  the particular requirements of a Customer or the Franchisee;

         (b)      the correction of any program errors resulting from such
                  modifications or improvements;

         (c)      the correction of any program errors as a result of the use of
                  the Business System by the Franchisee or a Customer outside of
                  the terms and conditions of this Agreement;

         (d)      the failure of the Equipment or network; or

         (e)      the preparation or conversion of the Franchisee's or a
                  Customer's data into a form required for use with the Business
                  System.

23.2     IMPLIED WARRANTIES EXCLUDED


         The Franchisor makes no express warranties beyond those stated in this
         Agreement. All conditions and warranties implied by statute or common
         law are expressly excluded to the extent permitted by law.

23.3     EXCLUSION OF DAMAGES


         Under no circumstances will the Franchisor be liable to the Franchisee
         or any other person or entity for special, incidental, consequential,
         or indirect damages, loss of goodwill or business profits, work
         stoppage, data loss, computer failure or malfunction, all other
         commercial damages or loss, or exemplary or punitive damages relating
         to the Business System, its performance, the negligence or default of
         the Franchisor or any error in information supplied to the Franchisee
         before or after the date of this Agreement.

23.4     SEVERABILITY OF ACTIONS


         Each provision of this Agreement which provides for a limitation of
         liability, disclaimer of warranties, or exclusion of damages is
         intended by the parties to be severable and independent of any other
         provision.

24.      INDEMNITIES

24.1     INDEMNITY OF FRANCHISEE


         Subject to CLAUSE 24.2 below, the Franchisor will:

         (a)      indemnify the Franchisee for all claims, damages liabilities
                  and costs for which the Franchisee is held liable in any
                  claims for infringement of Intellectual Property;

         (b)      reimburse the Franchisee for all costs reasonably incurred by
                  the Franchisee in the defence of any claim brought against it
                  or in any such proceeding in which it is a party;

         (c)      at the Franchisor's expense keep the Intellectual Property
                  (but not the Business Name) current; and

         (d)      take whatever steps are necessary to protect the Franchisee's
                  right to use the Intellectual Property against the
                  unauthorised use of it by others.

24.2     LIMITATION OF INDEMNITY


         The Franchisor will not be obligated to indemnify the Franchisee under
         the provisions of CLAUSE 24.1 unless the Franchisee:

         (a)      notifies the Franchisor in writing as soon as practicable of
                  any infringement, suspected infringement or alleged
                  infringement;

         (b)      gives the Franchisor the option to conduct the defence of such
                  claim, including negotiations for settlement or compromise
                  prior to the institution of legal proceedings;

         (c)      provided the Franchisor with reasonable assistance in
                  conducting the defence of such claim;

         (d)      permits the Franchisor to modify, alter or substitute the
                  infringing part of the Business System, at its own expense, to
                  render the Business System non-infringing; and

         (e)      authorises the Franchisor to procure for the Franchisee the
                  authority to continue the use and possession of the Business
                  System.

24.3     INDEMNITY OF FRANCHISOR


         The Franchisee will indemnify the Franchisor and its licensors against
         all claims, liabilities, and costs, including reasonable legal fees,
         reasonably incurred in the defence of any claim (other than for the
         infringement of intellectual property rights specified in CLAUSE 24.2),
         arising out of the Franchisee's unauthorised use of the Business
         System, Documentation and Intellectual Property pursuant to this
         Agreement.

24.4     PROCEEDINGS

         (a)      If proceedings are brought or threatened by a third party
                  against the Franchisee alleging that the Franchisee's use of
                  the Business System constitutes an infringement of the
                  intellectual property rights of such third party, the
                  Franchisor may, at its option and at its own expense, conduct
                  the defence of such proceedings. The Franchisee will provide
                  all necessary assistance and information required by the
                  Franchisor in the defence of such proceedings.

         (b)      The Franchisor will take such action as it determines is
                  reasonably necessary in its sole discretion to defend any
                  claims or proceedings for infringement or alleged infringement
                  by a third party of the Business System.

25.      MANUALS / CONFIDENTIALITY

25.1     FRANCHISOR MAY DEVELOP MANUALS


         The Franchisor has developed the Manual to assist the Franchisee in its
         daily operations of the Franchised Business. The Manual specifies the
         processes and procedures for the operation of the Franchised Business.

25.2     AMENDMENTS AND UPDATES


         The Franchisor may amend, alter or replace any information contained in
         the Manual at any time. The Franchisor will supply to the Franchisee a
         copy of any replacement pages, insertions, additions, reviews,
         amendments, alterations or modifications to the Manual as soon as
         practicable after completion.

25.3     FRANCHISEE TO COMPLY WITH MANUALS


         Upon receipt of the Manual, the Franchisee will:

         (a)      operate the Franchised Business strictly in accordance with
                  the relevant provisions of the Manual and otherwise use the
                  Manual as a guide to the independent conduct of the Franchised
                  Business, to the extent, if any, that the Manual requires a
                  manner of conduct of the Franchised Business;

         (b)      keep the Manual up to date with any replacement pages,
                  insertions, additions, reviews, amendments, alterations or
                  modifications to the Manual sent by the Franchisor; and

         (c)      immediately on termination of this Agreement return to the
                  Franchisor all copies of the Manual in the possession, power,
                  custody or control of the Franchisee, whether or not the
                  Franchisor authorised the making of such copies.

25.4     MANUAL IS CONFIDENTIAL


         The Franchisee:

         (a)      acknowledges that the Manual contains Intellectual Property
                  which the Franchisor is the owner of or has the right to use;

         (b)      must not make any copies of the Manual; and

         (c)      must ensure that the officers, contractors and employees of
                  the Franchisee do not disclose the contents of the Manual to
                  any person.

25.5     CONFIDENTIALITY


         The Franchisee will:

         (a)      keep all Confidential Information secure from theft and
                  confidential;

         (b)      not use any Confidential Information in any business but the
                  Franchised Business or in any other manner without the consent
                  of the Franchisor;


(c) not disclose any of the methods or system(s) including, but not limited to the Business System, of the Franchisor.

         Nothing in this subclause will prevent the Franchisee from disclosing
         Confidential Information to the Franchisee's professional advisors, if
         required by law or if such information is in the public domain.

26.      INSURANCE

26.1     FRANCHISEE INSURANCE


         The Franchisee will procure and maintain throughout the Term the
         following insurances with an insurer acceptable to the Franchisor
         showing the Franchisor as an additional insured:

         (a)      public liability in an amount no less than $5 million;

         (b)      professional indemnity insurance;

         (c)      all risks insurance;

         (d)      business interruption and loss of profit insurance; and

         (e)      disability insurance.

26.2     CERTIFICATES OF CURRENCY


         The Franchisee will, upon request by the Franchisor, provide
         certificates of the Franchisee's insurance to the Franchisor to
         evidence that it has complied with its obligations under this clause.

26.3     FRANCHISOR MAY REQUIRE INCREASED LIMITS


         The Franchisor may require the Franchisee to increase the minimum
         insurance limits specified in CLAUSE 26.1 or require the Franchisee to
         obtain different or additional kinds of insurance to reflect changes in
         insurance standards, normal business practices, higher court awards and
         other relevant circumstances.

27.      ASSIGNMENT

27.1     FRANCHISOR MAY ASSIGN


         The Franchisor may assign all or part of this Agreement and the
         assignee or other legal successor will be bound by its terms.

27.2     FRANCHISEE MAY NOT ASSIGN WITHOUT CONSENT


         The Franchisee's rights and obligations of the Franchisee under this
         Agreement are personal to the Franchisee. The Franchisee may not
         transfer or encumber any part of its interests under this Agreement; or
         sub-licence or delegate the performance of any of its rights duties or
         obligations under this Agreement without the prior written consent of
         the Franchisor. The Franchisor:


         (a)      will not unreasonably withhold its consent to any proposed
                  transfer or encumbrance if:

                  (i)      the proposed assignee meets the requirements of the
                           Franchisor for such assignment and is in the opinion
                           of the Franchisor a respectable, responsible, solvent
                           and financially sound person or corporation with
                           sufficient business experience and professional
                           qualifications to carry on the Franchised Business
                           and to fully and expeditiously carry out the
                           Franchisee's obligations under this Agreement; e
                           proposed assignee enters into the Franchisor's then
                           current form of Franchise Agreement; and

                  (ii)     the Franchisee or the assignee pays the Transfer Fee;
                           and

         (b)      may require that the Franchisee make such transfer or
                  encumbrance only on the conditions that the Franchisor deems
                  necessary, including but not limited to the requirement that
                  the Franchisee not be in default or arrears in respect of any
                  payments to the Franchisor and be otherwise in full compliance
                  with its obligations under this Agreement.

27.3     DISPOSAL WHERE UNDERLYING INTERESTS CHANGE


         If any transaction or series of transactions occurs in respect of the
         shares of a corporate or trustee Franchisee or a holding company of the
         Franchisee (as defined by the Corporations Law) as a combined result of
         which there is a change of:

         (a)      the legal or beneficial ownership of, or the power to exercise
                  the voting rights of, more than 24% of the issued capital or
                  other equity of the Franchisee as at the date of this
                  Agreement; and

         (b)      the directors of the Franchisee as they are constituted at the
                  Effective Date,


         that transaction or series of transactions will, for the purposes of
         this Agreement, be deemed to be an assignment of the Franchisee's
         interests under this Agreement and will require compliance with CLAUSE
         27.2.

27.4     FIRST REFUSAL

         (a)      The Franchisee will not accept any offer for the transfer or

assignment of any interest in the Franchised Business unless:

(i) the offer is bona fide;

(ii) in writing; and

(iii) the Franchisee first offers the interest to the Franchisor by delivering a notice containing a copy of the offer to purchase or the terms on which the interest is proposed to be assigned and state the price and consideration for the proposed assignment.

(b) The Franchisor may purchase the interest to be transferred or assigned for the price minus the Transfer Fee and on any terms and conditions stated in the notice within 6 weeks from the date of receipt of the notice. The Franchisor may deduct


                  from the price any unpaid debts of the Franchisee and may pay
                  out of the price any of the Franchisee's unpaid creditors.

27.5     RIGHT OF SALE


         If the Franchisor does not purchase the interest of the Franchisee, the
         Franchisee may transfer or assign the interest for the price set out in
         the notice to the Franchisor, plus or minus 5% and on the same terms
         and conditions specified in such notice. If the transfer or assignment
         is not completed within 3 months of delivery of the notice to the
         Franchisor, the Franchisor may purchase the interest of the Franchisee
         in accordance with CLAUSE 27.4.

28.      DEFAULT

28.1     EVENTS OF DEFAULT


         The Franchisee will be in default under this Agreement if any of the
         following events occur:

         (a)      the Franchisee fails to make any payments to the Franchisor
                  whether under this Agreement or otherwise within 14 days of
                  becoming due;

         (b)      the Franchisee or any director, shareholder or member of the
                  Franchisee becomes financially interested (whether as
                  director, shareholder, employee or consultant) in any business
                  in competition with the Franchised Business without the
                  Franchisor's prior written consent;

         (c)      an execution, levy or distress is levied against the
                  Franchisee or against its directors or shareholders or the
                  assets of the Franchised Business;

         (d)      the Franchisee abandons, surrenders or transfers control of
                  the Franchised Business or fails to actively carry on the
                  Franchised Business for a period of 6 weeks;

         (e)      the Franchisee operates the Franchised Business in a manner
                  which, in the reasonable opinion of the Franchisor, is
                  unlawful, unprofessional, negligent, defamatory or lowers the
                  reputation of the Franchisor or operates the Franchised
                  Business in a way that endangers public health or safety, and
                  fails to take reasonable steps to correct such manner of
                  operation after notice from the Franchisor or any authorised
                  governmental authority within the time limit specified in such
                  notices;

         (f)      the Franchisee or any of its directors or employees no longer
                  possesses the necessary registrations, licenses or permits
                  required to conduct the Franchised Business;

         (g)      the Franchisee provides for consideration services which are
                  not Services in the course of its conduct of the Franchised
                  Business without the Franchisor's prior written consent; and

         (h)      the Franchisee fails to comply with any other provision of
                  this Agreement, any provision of the Manual or other
                  specification, standard operating procedure or instruction
                  required by the Franchisor on 2 or more occasions within a
                  period of 3 consecutive calendar months and, if such failure
                  is capable of correction, does not correct such failure within
                  14 days after receiving notice of such failure.

29.    TERMINATION

29.1   TERMINATION BY FRANCHISOR

       (a)    The Franchisor may terminate this Agreement by written notice
              effective immediately if the Franchisee or any of its principals:

              (i)    commences any act of bankruptcy as defined in the
                     Bankruptcy Act 1966 Cth, makes a scheme or arrangement with
                     its creditors or is placed in receivership, liquidation,
                     administration or any form of insolvency or administration;

              (ii)   is convicted of a criminal offence carrying a jail term of
                     5 years or more, or an offence involving fraud, deception,
                     dishonesty or misleading conduct;

              (iii)  is fraudulent in connection with the operation of the
                     Franchised Business;

              (iv)   fails to comply with any of its material obligations
                     specified in CLAUSES 6.3, 14, 19 and 27;

              (v)    where the Franchisee loses the right to occupy its business
                     premises and fails to secure replacement premises approved
                     by the Franchisor within 14 days thereafter;

              (vi)   if an individual, dies or becomes legally incompetent to
                     carry out the obligations under this Agreement;

              (vii)  where the Franchisee defaults under this Agreement 3 times
                     within any 12 month period;

              (viii) the Franchisee invoices or collects money for providing the
                     Franchised Business directly from Customers;

              (ix)   the Franchisee does not meet the Performance Standards in
                     the manner provided in CLAUSE 20.2.

       (b)    If the Franchisee commits an event of default as described in
              CLAUSE 28 and such default remains unremedied for the period of 7
              days following the expiry of 14 days' written notice by the
              Franchisor to the Franchisee of the default, the Franchisor may
              terminate this Agreement immediately. The Franchisor will give
              written notice to the Franchisee of such termination.

29.2   TERMINATION BY FRANCHISEE

       The Franchisee may terminate this Agreement at any time by giving 90 days
       prior written notice to the Franchisor.

29.3   CROSS DEFAULT

       Where another agreement exists between the Franchisor and the Franchisee,
       any breach by either of them of any term or condition of this Agreement
       or such other agreement will constitute a breach of such other agreement,
       unless this Agreement or the other

       agreement specifies otherwise, and the non-breaching party may exercise
       its rights and remedies provided or implied by this Agreement or at law.

30.    CONSEQUENCES OF TERMINATION

30.1   PAYMENT OF ACCOUNTS

       The Franchisee will pay, within 7 days of the effective date of
       termination or expiration of this Agreement, all amounts owed to the
       Franchisor and any Related Body Corporate including interest, and the
       Franchisee's trade and other creditors which are then unpaid.

30.2   RETURN MATERIALS

       (a)    The Franchisee will, within 7 days of the effective date of
              termination or expiration of this Agreement:

              (i)    deliver to the Franchisor all copies of the Documentation
                     together with all client lists, point of sale material,
                     advertising and marketing materials, computer software and
                     databases, forms, customer listings, stationery, business
                     cards, and other printed matter within the possession,
                     power, custody or control of the Franchisee including those
                     which bear the Trade Marks, Business Name or any other
                     Intellectual Property of the Franchisor; and

              (ii)   transfer to the Franchisor telephone and facsimile numbers
                     and listings, Yellow Pages and any similar directory
                     listings. The Franchisee appoints the Franchisor (or its
                     nominee) as the attorney of the Franchisee to complete such
                     transfers if the Franchisees defaults or refuses to
                     complies with this clause.

       (b)    If the Franchisee does not deliver the material as required in
              CLAUSE 30.2(A), the Franchisee irrevocably authorises the
              Franchisor to enter upon its business premises and take possession
              of such material.

30.3   TRANSFER REGISTRATIONS

       Upon termination or expiration of this Agreement the Franchisee will take
       such action as may be required to cancel, or at the option of the
       Franchisor transfer to the Franchisor or its nominee, at no cost to the
       Franchisor, any registrations relating to the Franchisee's use of the
       Trade Marks.

31.    RESTRAINTS

31.1   RESTRAINT COVENANTS

       The Franchisee covenants that neither it nor its directors, officers or
       shareholders will conduct the Franchised Business or any form of business
       similar to that of the Franchised Business within the Territory or within
       a 5 kilometre radius outside the Territory, directly or indirectly, for a
       period of 2 years from the date of termination of this Agreement without
       the prior written consent of the Franchisor.

31.2   DEEMED CONDUCT OF BUSINESS

       For the purposes of CLAUSE 31.1 the Franchisee and its directors,
       officers, and shareholders will be deemed to have conducted a business
       similar to the Franchised Business directly or indirectly if any of such
       persons:

       (a)    has an interest in such business on its own account, or jointly or
              with or on behalf of any other person, firm or corporation, or as
              an employee, independent contractor, consultant, partner, joint
              venturer or agent of such business, or

       (b)    has an interest in such business through any firm, trust or
              corporation in which the Franchisee, its directors, officers or
              shareholders may be interested as director, officer, shareholder,
              beneficial owner of shares, consultant, lender, adviser or
              otherwise.

31.3   NON SOLICITATION

       The Franchisee covenants that neither it nor its directors, officers or
       shareholders will solicit, canvass or endeavour to obtain contracts or
       arrangements in respect of Customers or those who have been Customers or
       prospective customers at any time throughout the term of this Agreement
       directly or indirectly for a period of 2 years from the date of
       termination of this Agreement without the prior written consent of the
       Franchisor. For the purpose of this clause, any reference to "prospective
       customer" means a person with whom the Franchisee or the Franchisor has
       carried on substantial negotiations or discussions at any time during the
       12 months prior to date of termination of this Agreement.

31.4   NON-ENTICEMENT

       The Franchisee covenants that neither it nor its directors, officers or
       shareholders will entice or attempt to entice, directly or indirectly,
       throughout the Term and for a period of 2 years from the date of
       termination of this Agreement, without the prior written consent of the
       Franchisor, any employee, agent or contractor of the Franchisor or who
       was at any time during the term of this Agreement an employee, agent or
       contractor of the Franchisor from continuing its relationship with the
       Franchisor.

31.5   RESTRAINTS REASONABLE

       The Franchisee acknowledges that the restraints contained in this
       Agreement are reasonable having regard to the nature of the relationship
       and the consideration provided by both parties.

31.6   VALIDITY

       If any of the covenants stated in this clause is or becomes unenforceable
       or invalid, such unenforceability or invalidity will not effect the
       validity and enforceability of the other covenants of this clause which
       will remain binding.

32.    RELATIONSHIP BETWEEN THE PARTIES

       The relationship between the Franchisor and the Franchisee is limited to
       that of Franchisor and Franchisee and nothing contained in this Agreement
       will be construed to create a partnership, joint venture or (except as
       expressly provided) an agency.

33.    DISPUTE RESOLUTION

33.1   PROCEDURE

       If a dispute arises under this Agreement:

       (a)    the complaining party will give written notice to the other party
              setting out the nature of the dispute, the outcome required by the
              complainant and what action the complainant thinks will settle the
              dispute;

       (b)    both parties will make every effort to resolve the dispute by
              mutual negotiation;

       (c)    if the parties are unable to resolve the dispute by mutual
              negotiation within 21 days after commencing negotiations, either
              party may by notice advise the other party that it wishes to have
              the dispute resolved by a mediator;

       (d)    within a further period of 21 days or such other time period
              agreed by the parties, the parties may refer the matter to a
              mutually agreed mediator. If no agreement can be reached on an
              appropriate mediator, either party may ask the mediation adviser
              to appoint a mediator;

       (e)    the mediator may determine the procedures to be followed
              (including the time and place for the mediation), may choose to
              allow the legal adviser of the parties to be present and may
              co-opt other expert assistance;

       (f)    the parties will attend the mediation and genuinely try to resolve
              the dispute;

       (g)    proceedings of the mediator will be as informal as is consistent
              with the proper conduct of the matter and will allow the mediator
              to communicate privately with the parties or with their legal
              advisers;

(h) the parties agree that:

(i) everything that occurs before the mediator is in confidence and in closed session;

(ii) all discussions and settlement offers will be without prejudice;

(iii) no documents brought into existence specifically for the purpose of the mediation may be called into evidence in any subsequent litigation by either party;

(iv) the mediator will act fairly, in good faith and without bias;

(v) each party will have the opportunity to adequately present its case to the mediator;

(vi) the mediator will deal with any matter as expeditiously as possible no later than 14 days after referral to the mediator;

(vii) the parties will report back to the mediator within 14 days, on actions taken, based on the outcome of the mediation; and


              (viii) unless the parties otherwise agree the costs of the
                     mediator will be borne equally.

33.2   OTHER REMEDIES

       Nothing contained in CLAUSE 33.1 will deny a party to the Agreements the
       right to seek injunctive relief from an appropriate Court, where failure
       to obtain such relief would cause irreparable damage to the party
       concerned.

33.3   NOT TO AFFECT TERMINATION RIGHTS

       The provisions of CLAUSE 33.1 will not apply to any events of termination
       provided in CLAUSE 29.1 where the event is clearly specified in the
       Agreement and there is no legitimate dispute as to the interpretation of
       their meaning or factors giving rise to such events.

34.    NOTICES

34.1   METHOD OF GIVING NOTICES

       All notices required or permitted to be given by one party to another
       under this Agreement must be in writing, addressed to the other party

and:

(a) delivered to that party's address; or

(b) transmitted by facsimile transmission to that party's address.

34.2   TIME OF RECEIPT

       A notice given to a party under CLAUSE 34.1 is treated as having been
       given and received:

       (a)    if delivered to a party's address on the day of delivery if a
              business day, otherwise on the next following business day; and

       (b)    if transmitted by facsimile to a party's address and a correct and
              complete transmission report is received, on the day of
              transmission if a business day, otherwise on the next following
              business day.

34.3   ADDRESS OF PARTIES

       For the purposes of CLAUSES 34.1 and 34.2 the address of a party is set
       out below or is an address within a radius of 5 kilometres of the GPO
       Sydney of which that party may from time to time give notice to each
       other party:

       THE FRANCHISOR

       Level 9
       54 Miller Street
       NORTH SYDNEY  NSW  2060

       Facsimile: (02) 9922 5733

       THE FRANCHISEE

       The address and facsimile specified in the Schedule.

35.    LAW AND JURISDICTION

35.1   GOVERNING LAW

       This Agreement is governed by the law in force in New South Wales,
       Australia.

35.2   SUBMISSION TO JURISDICTION

       The parties submit to the non-exclusive jurisdiction of the courts of New
       South Wales and any courts that may hear appeals from those courts in any
       proceedings relating this Agreement.

36.    GENERAL

36.1   FRANCHISEE TO PAY FRANCHISOR'S COSTS

       The Franchisee will pay the Franchisor's costs, expenses and outgoings
       including the costs of the Franchisor's solicitors on a solicitor and own
       client basis for the preparation, negotiation and execution of this
       Agreement (limited to a maximum of $300.00) and any stamp duty which may
       be assessed on this Agreement upon demand by the Franchisor.

36.2   CONTINUING OBLIGATIONS

       All obligations of the parties which expressly, or by their nature, are
       to survive the expiration or termination of this Agreement will continue
       in full force and effect, including without limitation the provisions of
       CLAUSE 30 insofar as they relate to periods prior to termination of this
       Agreement.

36.3   NO SET-OFF

       The Franchisee will not withhold payment of any amount due under this
       Agreement for any reason.

36.4   UNENFORCEABLE PARTS SEVERABLE

       Any provision of this Agreement which is unenforceable in a jurisdiction
       will be ineffective to the extent of the unenforceability without
       invalidating the remaining provisions of this Agreement or affecting the
       validity or enforceability of the provision in another jurisdiction.

36.5   AMENDMENT

       This Agreement may only be amended or supplemented only in writing signed
       by the parties.

36.6   COUNTERPARTS

       This Agreement may be executed in any number of counterparts and all of
       those counterparts taken together constitute one and the same instrument.

36.7   ATTORNEYS

       Any attorney who executes this Agreement on behalf of a party declares
       that the attorney has no notice of revocation of the power of attorney
       under the authority of which the attorney executes this Agreement and no
       notice of the death of the grantor.

36.8   WAIVER

       The non-exercise of or delay in exercising any power or right of a party
       will not operate as a waiver of that power or right, nor does any single
       exercise of a power or right preclude any other or further exercise of it
       or the exercise of any other power or right. A power or right may only be
       waived in writing, signed by the party to be bound by the waiver.

36.9   FURTHER ASSURANCE

       Each party will, and will procure that each of its employees, agents and
       contractors will, execute and deliver all deeds, documents and
       instruments and take all acts reasonably necessary to carry out and give
       full effect to this Agreement and the rights and obligations of the
       parties under it.

36.10  FORCE MAJEURE

       Any delay or non-performance of any provision of this Agreement (other
       than for the payment of amounts due ) caused by conditions beyond the
       reasonable control of the performing party will not constitute a breach
       of this Agreement. The time for performance of such provision, if any,
       will be deemed to be extended for a period equal to the duration of the
       conditions preventing performance.

36.11  ENTIRE AGREEMENT

       This Agreement and any annexures constitute the entire agreement of the
       parties on the subject matter. The only enforceable obligations and
       liabilities of the parties in relation to the subject matter are those
       that arise out of this Agreement. All representations, communications and
       prior agreements in relation to the subject matter are merged in and
       superseded by this Agreement.

36.12  TIME

       Unless provided for in any other manner, the time for a party to comply
       with an obligation will be of the essence.


EXECUTED AS A DEED in New South Wales

THE FRANCHISOR

EXECUTED by ZLAND AUSTRALIA PTY        )
LIMITED ACN 085 819 067 by:            )
                                       )
_____________________________________  )   _____________________________________
             Director                  )                Secretary
                                       )
_____________________________________  )   _____________________________________
        Name (BLOCK LETTERS)           )           Name (BLOCK LETTERS)
                                       )

THE FRANCHISEE
(IF A BODY CORPORATE)

EXECUTED by                            )
___________________________ ACN        )   _____________________________________
_________________________________ by:  )                Secretary
                                       )
_____________________________________  )   _____________________________________
             Director                  )           Name (BLOCK LETTERS)


_____________________________________
        Name (BLOCK LETTERS)


THE FRANCHISEE                         )
(IF AN INDIVIDUAL)                     )
SIGNED by                              )
                                       )
_____________________________________  )
in the presence of:                    )
                                       )
_____________________________________  )
        Signature of witness           )   _____________________________________
                                       )
_____________________________________  )
   Name of witness - please print      )
                                       )
_____________________________________  )
         Address of witness


SCHEDULE
INFORMATION

Item 1: The Franchisee

Item 2: Company Store Arrangements (Clause 13)

Item 3: Core Services (Clause 2.2)

Item 4: Deposit - $1,000.00 (Clause 4.1)

Item 5: Equipment (Clause 14.13)

Item 6: Franchisee Advertising Fee - not less than $250.00 per month for the
first year of the Term and thereafter not less than 1% of the Gross Fees (Clause 11.1)

Item 7: Franchise Fee - $50,000.00 (Clauses 4.2 and 7.1)

Item 8: Franchisor's Bank Account

Item 9: National Advertising Fee - the greater of 1% of the Gross Fees in each
Accounting Month or $250.00 (subject to an annual adjustment for inflation) (Clauses 7.2 and 10.1)

Item 10: Renewal Fee - the greater of 25% of the then current Franchise Fee or
$12,500.00 (Clause 7.3)

Item 11: Renewal Term means years (Clause 3.3)

Item 12: Territory (Clause 5.1)

Item 13: Trade Marks (Clause 9)

Item 14: Transfer Fee - $4,000.00 plus 25% of the then current Franchise Fee
(Clauses 20 and 27.2)


ANNEXURE A
COMPLIANCE DOCUMENTS


FRANCHISEE'S ACKNOWLEDGMENT OF RECEIPT OF FRANCHISE DOCUMENTS

I/we

of

as a franchisee/prospective franchisee state that:

1. I/we have received the disclosure document dated _________________ November 1999 (DISCLOSURE DOCUMENT) with the following document attached:

(a) a copy of the Franchise Agreement which includes the following:

(i) a set of compliance documents including:

A. Statement of Franchisee Concerning Independent Advice;

B. Certificate of Independent Legal Advisor;

C. Certificate of Independent Business Advisor;

D. Certificate of Independent Financial Advisor; and

E. Statement of Cessation of Business Under Business Name;

(ii) Manual;

(iii) Franchisee's Non-Disclosure Agreement; and

(iv) Other Party's Non-Disclosure Agreement; and

(b) a copy of the Franchise Code of Conduct (CODE).

2. I/we have read the Disclosure Document, the Franchise and Agency Agreement and all of its annexures and the Code.

3. I/we have had a reasonable opportunity to understand the Disclosure Document, the Franchise and Agency Agreement and all of its annexures and the Code.

Signed on _________________________________________


Franchisee/Prospective Franchisee


(Printed name of Franchisee/Prospective Franchisee)

STATEMENT OF FRANCHISEE CONCERNING INDEPENDENT ADVICE

I/we

of

as a prospective franchisee state that:

1. I/we have been given advice about the proposed franchise agreement or franchised business by one or more of the following:

(a) [ ] an independent legal adviser, a copy of whose signed statement is attached;

(b) [ ] an independent business adviser, a copy of whose signed statement is attached;

(c) [ ] an independent accountant, a copy of whose signed statement is attached; or

2. If no such advice or statement was given:

(a) I/we state that I/we have been given legal, business or accounting advice about the proposed franchise agreement or franchised business; or

(b) I/we state that I/we have been told that that kind of advice should be sought but have decided not to seek it.

Signed on _________________________________________.


Prospective Franchisee


(Printed Name of Prospective Franchisee)

CERTIFICATE OF INDEPENDENT LEGAL ADVISOR

I, _________________________________________________being a Solicitor in the employ of / partner in _____________________________________________ solicitors, and holding a full unrestricted practising certificate hereby certify that:

1. prior to ________________________________________________ (FRANCHISEE) executing the Franchise Agreement between ZLand Australia Pty Limited and the Franchisee (FRANCHISE AGREEMENT):

(a) I explained to it/them the provisions in the Franchise Agreement;

(b) I drew to the attention of the Franchisee:

(i) its/their respective financial obligations and other obligations to be performed and observed; and

(ii) the consequences if obligations were not so performed and observed; and

2. to the best of my knowledge the Franchisee indicated that it/they understood my advice;

3. to the best of my information and belief the Franchise Agreement was entered into voluntarily; and

4. it is my opinion that the Franchisee appeared to be aware of and understood its/their obligations pursuant to the Franchise Agreement.

I advise having informed the Franchisee that accounting and finance advice should be sought as to the financial and related matters concerning the franchised business and the franchise.

Dated:

Signed:_____________________________________


(Printed Name of Solicitor)

CERTIFICATE OF INDEPENDENT BUSINESS ADVISOR

I, _________________________________________________being an employee of / partner in _____________________________________________ business advisers, hereby certify that:

1. I have been instructed by ________________________________________________ (FRANCHISEE) to explain the business risks and implications being assumed by the Franchisee arising from the Franchise Agreement between ZLand Australia Pty Limited and the Franchisee (FRANCHISE AGREEMENT);

2. Prior to the Franchisee executing the Franchise Agreement, I gave the Franchisee advice in respect the business risks and implications of the Franchise Agreement;

3. I informed the Franchisee in very clear terms that I was not expressing my opinion nor advising on the legal, financial or taxation aspects of the Franchise Agreement;

4. I further informed the Franchisee that if in any doubt on those aspects, the Franchisee should obtain independent legal, financial and tax advice before signing the Franchise Agreement; and

5. Following my explanations, the Franchisee stated to me that the Franchisee understood my advice as to the business risks and implications in respect of the Franchise Agreement.

Dated:

Signed:_____________________________________


(Printed Name of Business Adviser)

CERTIFICATE OF INDEPENDENT FINANCIAL ADVISOR

I, _________________________________________________being an employee of / partner in _____________________________________________ accountants, hereby certify that:

1. I have been instructed by _______________________________________________ (FRANCHISEE) to explain the financial risks and taxation implications being assumed by the Franchisee arising from the Franchise Agreement between ZLand Australia Pty Limited and the Franchisee (FRANCHISE AGREEMENT);

2. Prior to the Franchisee executing the Franchise Agreement, I gave financial and taxation advice in respect of the Franchise Agreement;

3. I informed the Franchisee in very clear terms that I was not expressing my opinion nor advising on the legal aspects of the Franchise Agreement;

4. I further informed the Franchisee that if in any doubt on those aspects, the Franchisee should obtain independent legal advice before signing the Franchise Agreement; and

5. Following my explanations, the Franchisee stated to me that the Franchisee understood my advice as to the financial and taxation implications in respect of the Franchise Agreement.

Dated:

Signed:_____________________________________


(Printed Name of Financial Adviser)

STATEMENT OF CESSATION OF BUSINESS UNDER BUSINESS NAME

The undersigned proprietor of the business name ________________________________ (BUSINESS NAME), Registration Number _____________________________________ in the State of __________________________________________ (STATE) has ceased to carry on business in the State under the Business Name on _____________________, 2000, and no other person has commenced to carry on business under the Business Name.

The proprietor:

1. requests that the State cancel the registration of the Business Name; and

2. authorises ZLand Australia Pty Limited to execute all documents required by the State to carry out the cancellation of the registration of the Business Name.

Proprietor:



(Printed name of Proprietor)

ANNEXURE B

FRANCHISEE'S NON DISCLOSURE AGREEMENT


FRANCHISEE'S NON DISCLOSURE AGREEMENT

THIS AGREEMENT is made on                                                   2000


PARTIES

1.     ZLAND AUSTRALIA PTY LIMITED (ACCN 085 819 067) of Suite 1, Level 9, 54
       Miller Street, North Sydney, New South Wales 2060 (FRANCHISOR).

2. THE PERSON OR CORPORATION SPECIFIED IN SCHEDULE 1 (FRANCHISEE).

RECITALS

A. The Franchisor is the owner of or has the right to licence a suite of Internet-based business systems marketed under its trade mark and corporate image in accordance with the methodologies developed by the Franchisor.

B. The Franchisor has developed a business model using such business system which it wishes to franchise.

C. The Franchisee wishes to evaluate the business model and business system and has asked the Franchisor to disclose certain information about such business model and business system that the Franchisor designated as confidential and proprietary.

D. In consideration of the Franchisor disclosing such confidential and proprietary information to the Franchisee, the Franchisee has agreed to keep such information confidential and to maintain such confidence on the terms and conditions which follow.

OPERATIVE PROVISIONS

1. DEFINITIONS

In the construction of this Agreement unless the contrary intention appears:

BUSINESS SYSTEM means the Internet-based computer system adapted for integration with interactive computer networks for business enterprises, database enabled forms, communication systems and web page hosting services.

CONFIDENTIAL INFORMATION means all confidential information of the Franchisor or any related body corporate as that term is defined in the Corporations Law, and includes:

(a) confidential information relating to the Business System and any Documentation;

(b) information relating to the policies, business plans, financial information, client and customer lists and other confidential information; and copyright in and to all Documentation and other material in possession of the Franchisor relating to the conduct of the Franchised Business;

(c) the information, know-how and expertise comprising the Business System;


(d) all of the copyright, trade marks, trade secrets and intellectual property owned by or licensed to the Franchisor;

(e) information relating to the terms and conditions of the Franchise Agreement; and

(f) any information of the Franchisor identified or reasonably identified as confidential and proprietary information of the Franchisor or any related body corporate.

DOCUMENTATION means the complete or partial copies of the standard documentation relating to the Business System, in human or machine-readable format or in any other medium, including any operations manuals, any specifications and functional specifications for the Business System, any program listings, data models, flow charts, logic diagrams, input and output forms and instructions relating to the Business System.

FRANCHISE AGREEMENT means the agreement between the Franchisor and the Franchisee relating to the Franchised Business.

FRANCHISED BUSINESS means the provision by the Franchisee pursuant to the Franchise Agreement of the Business System and supply of related services to customers or potential customers of the Franchisee and any other activities reasonably related to it.

INVENTIONS means all inventions, discoveries and designs, whether or not registerable as such, including any developments of and improvements to any part of the Business System and the know how, expertise and techniques used by the Franchisee in conducting the Franchised Business.

MODIFICATIONS means any modifications, adaptations or extensions of any component or element of the Business System.

SERVICES means the services to be provided by the Franchisee or the Franchisor at the request of the Franchisee or a Customer to the Franchisee in relation to the Franchised Business whether as an employee, consultant, independent contractor or otherwise.

TERMINATION means the earlier to occur of:

(a) the termination or discontinuance of this Agreement which will occur when the cooling off period defined in the Franchise Agreement has expired and the Franchise Agreement has become binding on the Franchisee; or

(b) the withdrawal prior to the expiration of the cooling off period of the Franchisee's offer to enter into the Franchise Agreement.

2. CONFIDENTIAL INFORMATION

2.1 DISCLOSURE PROHIBITED

The Franchisee acknowledges that while evaluating the Franchised Business, it may become acquainted with or have access to the Confidential Information. The Franchisee will keep the Confidential Information confidential and prevent its unauthorised disclosure to or use by any other person.


2.2 RESTRICTED PURPOSE

The Franchisee will not use the Confidential Information for any purpose other than to evaluate the Franchised Business.

2.3 REPRODUCTION PROHIBITED

The Franchisee will not appropriate, copy, memorise or in any manner reproduce any of the Confidential Information unless directed by the Franchisor.

2.4 RETURN OF CONFIDENTIAL INFORMATION

The Franchisee will return all Confidential Information in the possession or under the control of the Franchisee on the earlier of the request by the Franchisor or Termination.

2.5 PERMITTED DISCLOSURES

Nothing in this Agreement will obligate the Franchisee to maintain any Confidential Information in confidence which is:

(a) required to be disclosed pursuant to a lawful order of any court or government authority; or

(b) in the public domain at the time the Franchisee receives it.

3. TITLE TO BUSINESS SYSTEM

3.1 PROPERTY

The Franchisee acknowledges that the Business System, the Confidential Information and any goodwill attached to them is the property of the Franchisor or the grantor of such rights to the Franchisor.

3.2 INVENTIONS AND MODIFICATIONS

Any Inventions or Modifications developed or created by the Franchisor, whether solely or jointly with others, in the course of providing the Services are the property of the Franchisor:

3.3 DISCLOSURE

The Franchisee will promptly disclose in writing all Inventions and Modifications to the Franchisor.

3.4 ASSIGNMENT

The Franchisee assigns all of its right, title and interest in and to the Inventions and Modifications, including without limitation all intellectual property rights, to the Franchisor or its nominee. The Franchisee will execute all documents required by the Franchisor and take such other actions as the Franchisor may reasonably require to effect such assignment.


4. RESTRAINTS

4.1 NON-SOLICITATION

The Franchisee covenants that neither it nor, if a body corporate, its directors, officers or shareholders, will solicit, canvass or endeavour to obtain contracts or arrangements with current or past customers or prospective customers of the Franchisee, directly or indirectly, for a period of 2 years from the date of Termination without the prior written consent of the Franchisor. In this clause, any reference to "customer" or "prospective customer" means a person with whom the Franchisee has carried on substantial negotiations or discussions at any time during the 12 months prior to date of Termination.

4.2 NON-ENTICEMENT

The Franchisee covenants that neither it nor, if a body corporate, its directors, officers or shareholders, will entice or attempt to entice, directly or indirectly, for a period of 2 years from the date of Termination, any employee, agent or contractor of the Franchisor, or who was at any time prior to the date of Termination an employee, agent or contractor of the Franchisor, from continuing in its relationship with the Franchisor, without the prior written consent of the Franchisor.

4.3 INDEPENDENT RESTRAINT

Each of the covenants constitutes an independent and separate restraint imposed on the Franchisee under this Agreement.

4.4 RESTRAINTS REASONABLE

The Franchisee acknowledges that the restraints contained in this Agreement are reasonable having regard to the nature of the Franchisor's legitimate business interest in the Franchised Business.

4.5 VALIDITY

If any of the restraints contained this clause is or will become unenforceable, the validity and enforceability of the other restraints imposed will not be affected and will remain binding on the Franchisee.

5. BREACH

In the event of a breach or threatened breach of the terms of this Agreement by the Franchisee, the Franchisor may:

(a) obtain an injunction restraining the Franchisee from committing any breach of this Agreement without showing or proving any actual loss sustained by the Franchisor;

(b) bring a claim for damages for any loss suffered, either directly on indirectly, by the Franchisor as a consequence of any such breach; or

(c) both (a) and (b).


6. INDEMNITY

The Franchisee will indemnify the Franchisor for any loss or damage suffered by the Franchisor from any breach of the Franchisee's obligations or undertakings including without limitation all damages, liability, losses, claims and expenses (including legal expenses).

7. CONSULTANTS AND EMPLOYEES

The Franchisee will be responsible for the actions of each party to which it discloses, or which will have access to, any Confidential Information. The Franchisee will ensure that each party who will have access to the Confidential information becomes bound by the obligations created under this Agreement prior to disclosing any Confidential Information to them.

8. OBLIGATIONS SHALL SURVIVE

The obligations of the Franchisee in this Agreement will continue in full force and effect for 2 years after the date of Termination.

9. RIGHTS

This Agreement will not be construed as granting the Franchisee any rights to the Business System, Confidential Information or Franchised Business unless specifically agreed by the parties in writing.

EXECUTED in SYDNEY ON ______________________________ 2000.

EXECUTED by ZLAND AUSTRALIA PTY        )
LIMITED ACN 085 819 067 by:            )
                                       )    _________________________________
                                       )       Sole Director and Secretary
                                       )
                                       )    _________________________________
                                       )           Name (BLOCK LETTERS)
                                       )

FRANCHISEE (IF A COMPANY)

EXECUTED by                            )
___________________________ ACN        )
____________________________________   )    _________________________________
by:                                    )       Sole Director and Secretary
                                       )
                                       )    _________________________________
                                       )           Name (BLOCK LETTERS)
                                       )


FRANCHISEE (IF AN INDIVIDUAL)

SIGNED by
_____________________________________  )    _________________________________
in the presence of:                    )
                                       )
_____________________________________  )
Signature of witness                   )
                                       )
_____________________________________  )
Name of witness - please print         )
                                       )
_____________________________________  )
Address of witness                     )


THE SCHEDULE

The Franchisee


ANNEXURE C
MANUAL


ANNEXURE D
OTHER PARTY NON DISCLOSURE AGREEMENT


OTHER PARTY NON DISCLOSURE AGREEMENT

THIS AGREEMENT is made on                                                  2000


PARTIES

1.       THE PERSON OR CORPORATION SPECIFIED IN ITEM 1 OF SCHEDULE 1
         (FRANCHISEE).

2.       THE PERSON OR CORPORATION SPECIFIED IN ITEM 2 OF SCHEDULE 1 (SERVICE
         PROVIDER).

RECITALS

A. The Franchisee is the operator of a business which has the right to licence certain Internet-based business systems pursuant to an agreement with ZLand Australia Pty Limited.

B. The Franchisee wishes to engage the Service Provider to provide certain services in connection with the Franchisee's business.

C. In the course of providing such services the Service Provider will have access to or may become acquainted with confidential information of the Franchisee.

D. The Service Provider agrees to provide the services on the terms and conditions which follow.

OPERATIVE PROVISIONS

1. DEFINITIONS

In the construction of this Agreement unless the contrary intention appears:

BUSINESS SYSTEM means the Internet-based computer system adapted for integration with interactive computer networks for business enterprises, database enabled forms, communication systems and web page hosting services.

CONFIDENTIAL INFORMATION means all confidential information of ZLand or the Franchisee or any related body corporate as that term is defined in the Corporations Law, and includes:

(a) confidential information relating to the Business System and any Documentation;

(b) information relating to the policies, business plans, financial information, client and customer lists and other confidential information; and copyright in and to all Documentation and other material in possession of the Franchisee relating to the conduct of the Franchised Business;

(c) the information, know-how and expertise comprising the Business System;

(d) all of the copyright, trade marks, trade secrets and intellectual property owned by or licensed to ZLand or the Franchisee;

(e) information relating to the terms and conditions of the Franchise Agreement; and


(f) any information of ZLand or the Franchisee identified or reasonably identified as confidential and proprietary information of ZLand or the Franchisee or any related body corporate.

DOCUMENTATION means the complete or partial copies of the standard documentation relating to the Business System, in human or machine-readable format or in any other medium, including any operations manuals, any specifications and functional specifications for the Business System, any program listings, data models, flow charts, logic diagrams, input and output forms and instructions relating to the Business System.

FRANCHISE AGREEMENT means the agreement between ZLand and the Franchisee relating to the Franchised Business.

FRANCHISED BUSINESS means the provision by the Franchisee pursuant to the Franchise Agreement of the Business System and supply of related services to customers or potential customers of the Franchisee and any other activities reasonably related to it.

INVENTIONS means all inventions, discoveries and designs, whether or not registerable as such, including any developments of and improvements to any part of the Business System and the know how, expertise and techniques used by the Franchisee in conducting the Franchised Business.

MODIFICATIONS means any modifications, adaptations or extensions of any component or element of the Business System.

SERVICES means the services to be provided by the Service Provider to the Franchisee or ZLand in relation to the Franchised Business whether as an employee, consultant, independent contractor or otherwise.

TERMINATION means the termination or discontinuance of this Agreement.

ZLAND means ZLand Australia Pty Limited.

2. CONFIDENTIAL INFORMATION

2.1 DISCLOSURE PROHIBITED

The Service Provider acknowledges that while providing the Services, the Service Provider may become acquainted with or have access to the Confidential Information. The Service Provider will keep the Confidential Information confidential and prevent its unauthorised disclosure to or use by any other person.

2.2 RESTRICTED PURPOSE

The Service Provider will not use the Confidential Information for any purpose other than to provide the Services.

2.3 NON-REMOVAL

The Service Provider will not remove the Confidential Information or any material containing the Confidential Information from the premises of the Franchisee without the prior written consent of the Franchisee.


2.4 REPRODUCTION PROHIBITED

The Service Provider will not appropriate, copy, memorise or in any manner reproduce any of the Confidential Information unless directed by the Franchisee.

2.5 RETURN OF CONFIDENTIAL INFORMATION

The Service Provider will return all Confidential Information in the possession or under the control of the Service Provider on the earlier of the request by the Franchisee or Termination.

2.6 PERMITTED DISCLOSURES

Nothing in this Agreement will obligate the Service Provider to maintain any Confidential Information in confidence which is:

(a) required to be disclosed pursuant to a lawful order of any court or government authority;

(b) in the public domain at the time the Service Provider receives it.

3. TITLE TO BUSINESS SYSTEM

3.1 PROPERTY

The Service Provider acknowledges that the Business System, the Confidential Information and any goodwill attached to them is the property of ZLand or the grantor of such rights to the Franchisor.

3.2 INVENTIONS AND MODIFICATIONS

Any Inventions or Modifications developed or created by the Service Provider, whether solely or jointly with others, in the course of providing the Services are the property of ZLand.

3.3 DISCLOSURE

The Service Provider will promptly disclose in writing all Inventions and Modifications to the Franchisor.

3.4 ASSIGNMENT

The Service Provider assigns all of its right, title and interest in and to the Inventions and Modifications, including without limitation all intellectual property rights, to ZLand or its nominee. The Franchisee will execute all documents required by ZLand or the Franchisee and take such other actions as ZLand or the Franchisee may reasonably require to effect such assignment.


4. RESTRAINTS

4.1 NON-SOLICITATION

The Service Provider covenants that neither it nor, if a body corporate, its directors, officers or shareholders, will solicit, canvass or endeavour to obtain contracts or arrangements with current or past customers or prospective customers of ZLand or the Franchisee, directly or indirectly, for a period of 2 years from the date of Termination without the prior written consent of ZLand or the Franchisee. In this clause, any reference to "customer" or "prospective customer" means a person with whom ZLand or the Franchisee has carried on substantial negotiations or discussions at any time during the 12 months prior to date of Termination.

4.2 NON-ENTICEMENT

The Service Provider covenants that neither it nor, if a body corporate, its directors, officers or shareholders, will entice or attempt to entice, directly or indirectly, for a period of 2 years from the date of Termination, any person who was:

(a) an employee, agent or contractor of ZLand or the Franchisee; or

(b) at any time prior to the date of Termination an employee, agent or contractor of ZLand or the Franchisee,

from continuing in its relationship with ZLand or the Franchisee, without the prior written consent of ZLand or the Franchisee.

4.3 INDEPENDENT RESTRAINT

Each of the covenants constitutes an independent and separate restraint imposed on the Service Provider under this Agreement.

4.4 RESTRAINTS REASONABLE

The Service Provider acknowledges that the restraints contained in this Agreement are reasonable having regard to the nature of the Franchisee's legitimate business interest in the Franchised Business.

4.5 VALIDITY

If any of the restraints contained this clause is or will become unenforceable, the validity and enforceability of the other restraints imposed will not be affected and will remain binding on the Service Provider.

5. BREACH

In the event of a breach or threatened breach of the terms of this Agreement by the Service Provider ZLand or the Franchisee may:

(a) obtain an injunction restraining the Service Provider from committing any breach of this Agreement without showing or proving any actual loss sustained by ZLand or the Franchisee;


(b) bring a claim for damages for any loss suffered, either directly on indirectly, by ZLand or the Franchisee as a consequence of any such breach; or

(c) both (a) and (b).

6. INDEMNITY

The Service Provider will indemnify ZLand and the Franchisee for any loss or damage suffered by ZLand or the Franchisee from any breach of the Service Provider's obligations or undertakings including without limitation all damages, liability, losses, claims and expenses (including legal expenses).

7. OBLIGATIONS SHALL SURVIVE

The obligations of the Service Provider in this Agreement will continue in full force and effect for 2 years after the date of Termination.

8. RIGHTS

This Agreement not be construed as granting the Service Provider any rights to the Business System, the Confidential Information or the Franchised Business unless specifically agreed by the parties in writing.

EXECUTED in SYDNEY ON __________________ 2000.

ZLAND AUSTRALIA PTY LIMITED              )
                                         )
EXECUTED by ZLAND AUSTRALIA PTY          )      _______________________________
LIMITED ACN 085 819 067 by:              )        Sole Director and Secretary
                                         )
                                         )      _______________________________
                                         )            Name (BLOCK LETTERS)
                                         )

THE FRANCHISEE

EXECUTED by ________________ ACN         )
_________________________________ by:    )
                                         )
                                         )
_________________________________        )      ______________________________
           Director                      )                Secretary
                                         )
                                         )
_________________________________               ______________________________
     Name (BLOCK LETTERS)                             Name (BLOCK LETTERS)


THE SERVICE PROVIDER (IF A COMPANY)           )
EXECUTED by ___________________________ ACN   )  ______________________________
____________________________________ by:      )    Sole Director and Secretary
                                              )
                                              )  ______________________________
                                              )        Name (BLOCK LETTERS)

THE SERVICE PROVIDER (IF AN INDIVIDUAL)

SIGNED by _______________________________ in  )
the presence of:                              )  ______________________________
                                              )
                                              )
____________________________________________  )
           Signature of witness               )
                                              )
____________________________________________  )
        Name of witness - please print        )
                                              )
                                              )
____________________________________________  )
               Address of witness             )


SCHEDULE 1

Item 1: The Franchisee

Item 2: The Service Provider


EXHIBIT 10.15

EMPLOYMENT AGREEMENT

This Employment Agreement is made and entered into by and between Zland inc. (the "Company") and John Veenstra. ("Veenstra").

RECITALS

A. On July 8, 1999 (the "Commencement Date") Veenstra was employed by the Company as its Chairman and Chief Executive Officer and is hereby bound by this Employment Agreement;

NOW, THEREFORE, in consideration of the promises and benefits contained in this Agreement, Veenstra and the Company hereby agree as follows:

1. Position and Duties: Veenstra shall continue to be employed by the Company as its Chairman and Chief Executive. As Chairman and CEO, Veenstra agrees to devote his full business time, energy and skill to his duties at the Company. These duties shall include, but not be limited to, any duties consistent with his position which may be assigned to Veenstra from the Zland Board of Directors.

2. Term of Employment: Veenstra's employment with the Company pursuant to this Agreement shall be on an at-will basis, subject to the provisions regarding termination set forth below. Upon termination of Veenstra's employment with the Company, neither Veenstra nor the Company shall have any further obligation or liability to the other, except as set forth in Paragraphs 3(c ), 4, and 5 below.

3. Compensation: Veenstra shall be compensated by the Company for his services as follows:

(a) Base Salary: Veenstra shall be paid a monthly base salary of twenty thousand dollars ($20,000.00) (two hundred forty thousand dollars ($240,000.00) on an annualized basis), subject to applicable withholding and paid in accordance with the Company's normal payroll procedures. Such salary will be reviewed on an annual basis and adjustments made as deemed appropriate by the Compensation Committee of the Board of Directors. Any decrease in salary may be viewed as a material event at Veenstra's sole discretion and therefore trigger termination clauses as set forth in Paragraphs 4 and 5 below.

(b) Benefits: Veenstra shall have the right, on the same basis as other employees of the Company, to participate in and to receive benefits under any of the Company's benefit plans, including medical, dental and group insurance plans for Veenstra and his immediate family. Veenstra shall also be entitled to participate in

1

any 401(k) Plan or Employee Stock Purchase Plan that the Company may offer, now or in the future, in accordance with its terms. In addition, Veenstra shall be entitled to the benefits afforded to other employees under the Company's vacation, holiday and business expense reimbursement policies.

(c) Executive Incentive Compensation Plan: Veenstra will be eligible to receive, in addition to his Base Salary, an annual incentive compensation payment which would equal, at a minimum, fifty percent (50%) of Veenstra's current Base Salary, and at a maximum, seventy-five (75%) of Veenstra's Base Salary, provided the Company achieves pre-defined goals for that period. These goals will be determined mutually between Veenstra and the Board of Directors.

Similar bonuses will apply in subsequent fiscal years. These payments will normally be made on a six month retroactive basis, by August 30th of the current fiscal year, and February 28th of the next fiscal year.

In the event that Veenstra terminates his employment voluntarily, Veenstra shall be entitled to receive a payment pro-rated in accordance with the period of Veenstra's employment with the Company during the applicable fiscal year, provided that the predetermined goals for that period were met. Payment in this case will be made at the normal August 30th or February 28th interval.

(d) Stock Options: Veenstra, will be granted a option, as part of this contract, to purchase 500,000 shares of the Company's common stock at a pre-IPO price not to exceed $9.00/share. The shares subject to this option will vest as follows: (A) upon the one (1) year anniversary of the Commencement date, 25%; (B) thereafter, 2.0833% per month.

In addition, Veenstra will be granted a contract bonus of 100,000 shares of the Company's common stock at a pre-IPO price not to exceed $9.00/share. The shares subject to this option will be vested immediately.

4. Benefits Upon Voluntary Termination: In the event that Veenstra voluntarily resigns from his employment with the Company, Veenstra shall be entitled to no compensation or benefits other than those earned in Paragraph 3 above through the date of his termination, unless the Company materially altered Veenstra's duties, responsibilities, authority or compensation from that set forth in Paragraphs 1 and 3 above. In that event, Paragraph 5(b) shall apply. Veenstra will have one (1) year from

2

the date of his resignation to exercise any stock options that were vested prior to the date of his resignation.

In the event that Veenstra's employment terminates as a result of his death or disability, Veenstra shall be entitled to the benefits described in Paragraph 5(c).

5. Benefits Upon Other Termination: Veenstra agrees that his employment may be terminated by the Company at any time, with or without cause. In the event of the termination of Veenstra's employment by the Company for the reasons set forth below, he shall be entitled to the following:

(a) Termination for Cause: If Veenstra's employment is terminated by the Company for Cause as defined below, Veenstra shall be entitled to no compensation or benefits other than those earned under Paragraph 3 through the date of his termination. Veenstra will have one (1) year from the date of his termination to exercise any stock options that were vested prior to the date of his termination.

For purposes of this Agreement, a termination "for Cause" may only occur if Veenstra is terminated for any of the following reasons:

(i) theft, dishonesty, or falsification of any employment or Company records;

(ii) improper disclosure of the Company's confidential or proprietary information;

(iii) failure or inability to perform any reasonable assigned duties after written notice from the Company of, and a reasonable opportunity to cure such failure or inability; or

(iv) Veenstra's conviction of any criminal act which impairs his ability to perform his duties under this Agreement.

(b) Termination for Other Than Cause: If Veenstra's employment is terminated by the Company for any reason Other Than Cause and not as a result of death or disability as set forth in Paragraph 4, and not a result of a Change of Control as set forth in subparagraph 5(c) below, Veenstra shall be entitled to receive a lump sum severance payment equal to twelve (12) month's Base Compensation plus 50% bonus, less applicable withholding, at his final monthly salary rate. This payment shall be made immediately upon termination. Veenstra will also be entitled to full benefits as set forth in Paragraph 3(b) above, for a period of twelve (12) months after termination. In addition, Veenstra shall be entitled to an acceleration of vesting of all remaining unvested

3

stock options granted as set forth in Paragraph 3(d) for which he has up to one (1) year after the date of Termination to exercise.

For purposes of subparagraph 5(b), a Termination for Other Than Cause shall occur if the Company materially alters Veenstra's duties, responsibilities, authority or compensation from that set forth in Paragraphs 1 and 3 above.

(c) Termination Following a Change in Control:

(i) In the event a Change in Control occurs, Veenstra will be entitled to immediate acceleration of vesting for all stock options granted to Veenstra as set forth in Paragraph 3(d), as of the date of the Change in Control, for which he has up to one (1) year after the date of the Change in Control, to exercise.

(ii) In addition, in the event of termination of Veenstra's employment for any reason, or if the Company materially alters Veenstra's duties, responsibilities, authority or compensation from that set forth in Paragraphs 1 and 3 above, within two (2) years after a Change of Control, Veenstra. shall be entitled to a lump sum severance payment equal to two (2) years Base Salary and 50% bonus, less applicable withholding at his final monthly salary rate. This payment shall be made immediately upon termination.

(iii) In addition, Veenstra will also be entitled to full benefits as set forth in Paragraph 3(c) above, for a period of twelve (12) months after termination.

(iv) For purposes of this Agreement, a "Change of Control" shall mean an Ownership Change in which the shareholders of the Company before such Ownership Change do not retain, directly or indirectly, at least a majority of the beneficiary interest in the voting stock of the Company after such transaction or in which the Company is not the surviving corporation. For purposes of this Agreement an "Ownership Change" shall be deemed to have occurred in the event any of the following occurs with respect to the Company:

A. the direct or indirect sale or exchange by the shareholders of the Company of all or substantially all of the stock in the Company;

B. a merger or consolidation in which the Company is a minority party;

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C. the sale, exchange, or transfer of all or substantially all of the assets of the Company; or

D. a liquidation or dissolution of the Company.

6. Exclusive Remedy: Veenstra agrees that the severance plan described in Paragraphs 4 and 5 above shall be his sole and exclusive remedy in the event that the Company terminates his employment and he shall be entitled to no further compensation for any damage or injury arising out of the termination of his employment by the Company.

7. Attorney's Fees: The prevailing party shall be entitled to recover from the losing party its attorney's fees and costs incurred in any action brought to enforce any right arising out of this Agreement.

8. Interpretation: Veenstra and the Company agree that this Agreement shall be interpreted in accordance with and governed by the laws of the State of California.

9. Successors and Assigns: This Agreement shall inure to the benefit of and be binding upon the Company and its successors and assigns. In view of the personal nature of the services to be performed under this Agreement by Veenstra, he shall not have the right to assign or transfer any of his rights, obligations or benefits under this agreement, except as otherwise noted herein.

10. Entire Agreement: This Agreement constitutes the entire employment agreement between Veenstra and the Company regarding the terms and conditions of his employment with the exception of any stock option agreement between Veenstra and the Company for shares granted in Paragraph 3(d) above.

11. Modification: This Agreement may only be modified or amended be a supplemental written agreement signed by Veenstra and the Company.

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IN WITNESS WHEREOF, the parties have executed this Agreement as of the date and year written below.

Zland Corporation

Date:     7/8/99                         By: /s/ GLENN ABOOD
     ------------------------------         ---------------------------------
                                         Its: President & COO


Date:     7/8/99                         /s/ JOHN VEENSTRA
     ------------------------------      ------------------------------------
                                             John Veenstra

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EXHIBIT 10.16

EMPLOYMENT AGREEMENT

This Employment Agreement is made and entered into by and between Zland inc. (the "Company") and Glenn E. Abood ("Abood").

RECITALS

A. On June 7, 1999 (the "Commencement Date") Abood was employed by the Company as its President and Chief Operating Officer;

NOW, THEREFORE, in consideration of the promises and benefits contained in this Agreement, Abood and the Company hereby agree as follows:

1. Position and Duties: Abood shall be employed by the Company as its President and Chief Operating Officer reporting to John Veenstra, Chairman and CEO, effective June 7, 1999. As President and COO, Abood agrees to devote his full business time, energy and skill to his duties at the Company. These duties shall include, but not be limited to, any duties consistent with his position which may be assigned to Abood from the CEO. Abood will have offices in both Company headquarters as well as a new office to be opened in or about San Jose, CA.

2. Term of Employment: Abood's employment with the Company pursuant to this Agreement shall be on an at-will basis, subject to the provisions regarding termination set forth below. Upon termination of Abood's employment with the Company, neither Abood nor the Company shall have any further obligation or liability to the other, except as set forth in Paragraphs 3(c ), 4, and 5 below.

3. Compensation: Abood shall be compensated by the Company for his services as follows:

(a) Base Salary: Abood shall be paid a monthly base salary of twenty thousand dollars ($20,000.00) (two hundred forty thousand dollars ($240,000.00) on an annualized basis), subject to applicable withholding and paid in accordance with the Company's normal payroll procedures. Such salary will be reviewed on an annual basis and adjustments made as deemed appropriate by the CEO and the Board of Directors. Any decrease in salary may be viewed as a material event at Abood's sole discretion and therefore trigger termination clauses as set forth in Paragraphs 4 and 5 below.

(b) Benefits: Abood shall have the right, on the same basis as other employees of the Company, to participate in and to receive benefits under any of the Company's benefit plans, including medical, dental and group insurance plans for Abood and his immediate family. Abood shall also be entitled to participate in

1

any 401 (k) Plan or Employee Stock Purchase Plan that the Company may offer, now or in the future, in accordance with its terms. In addition, Abood shall be entitled to the benefits afforded to other employees under the Company's vacation, holiday and business expense reimbursement policies.

(c) Executive Incentive Compensation Plan: Abood will be eligible to receive, in addition to his Base Salary, an annual incentive compensation payment which would equal, at a minimum, fifty percent (50%) of Abood's current Base Salary, and at a maximum, seventy-five (75%) of Abood's Base Salary, provided the Company achieves pre-defined goals for that period. These goals will be determined mutually between the CEO, Abood and the Board of Directors. For 1999, this bonus will be calculated on a pro-rata basis for the period between the Commencement Date and the end of the fiscal year.

Similar bonuses will apply in subsequent fiscal years. These payments will normally be made on a six month retroactive basis, by August 30th of the current fiscal year, and February 28th of the next fiscal year.

In the event that Abood terminates his employment voluntarily, Abood shall be entitled to receive a payment pro-rated in accordance with the period of Abood's employment with the Company during the applicable fiscal year, provided that the predetermined goals for that period were met. Payment in this case will be made at the normal August 30th or February 28th interval.

(d) Stock Options: Abood will be granted a hiring option to purchase 500,000 shares of the Company's common stock at a pre-IPO price not to exceed $9.00/share. The shares subject to this option will vest as follows: (A) upon the one (1) year anniversary of the Commencement date, 25%; (B) thereafter, 2.0833% per month.

In addition, Abood will be granted a hiring bonus of 100,000shares of the Company's common stock at a pre-IPO price not to exceed $9.00/share. The shares subject to this option will be vested immediately.

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4. Benefits Upon Voluntary Termination: In the event that Abood voluntarily resigns from his employment with the Company, Abood shall be entitled to no compensation or benefits other than those earned in Paragraph 3 above through the date of his termination, unless the Company materially altered Abood's duties, responsibilities, authority or compensation from that set forth in Paragraphs 1 and 3 above. In that event, Paragraph 5(b) shall apply. Abood will have one (1) year from the date of his resignation to exercise any stock options that were vested prior to the date of his resignation.

In the event that Abood's employment terminates as a result of his death or disability, Abood shall be entitled to the benefits described in Paragraph 5(c).

5. Benefits Upon Other Termination: Abood agrees that his employment may be terminated by the Company at any time, with or without cause. In the event of the termination of Abood's employment by the Company for the reasons set forth below, he shall be entitled to the following:

(a) Termination for Cause: If Abood's employment is terminated by the Company for Cause as defined below, Abood shall be entitled to no compensation or benefits other than those earned under Paragraph 3 through the date of his termination. Abood will have one (1) year from the date of his termination to exercise any stock options that were vested prior to the date of his termination.

For purposes of this Agreement, a termination "for Cause" may only occur if Abood is terminated for any of the following reasons:

(i) theft, dishonesty, or falsification of any employment or Company records;

(ii) improper disclosure of the Company's confidential or proprietary information;

(iii) failure or inability to perform any reasonable assigned duties after written notice from the Company of, and a reasonable opportunity to cure such failure or inability; or

(iv) Abood's conviction of any criminal act which impairs his ability to perform his duties under this Agreement.

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(b) Termination for Other Than Cause: If Abood's employment is terminated by the Company for any reason Other Than Cause and not as a result of death or disability as set forth in Paragraph 4, and not a result of a Change of Control as set forth in subparagraph 5(c) below, Abood shall be entitled to receive a lump sum severance payment equal to twelve
(12) month's Base Compensation plus 50% bonus, less applicable withholding, at his final monthly salary rate. This payment shall be made immediately upon termination. Abood will also be entitled to full benefits as set forth in Paragraph 3(b) above, for a period of twelve (12) months after termination. In addition, Abood shall be entitled to an acceleration of all remaining unvested stock options granted as set forth in Paragraph 3(d) for which he has up to one (1) year after the date of Termination to exercise.

For purposes of subparagraph 5(b), a Termination for Other Than Cause shall occur if the Company materially alters Abood's duties, responsibilities, authority or compensation from that set forth in Paragraphs 1 and 3 above.

(c) Termination Following a Change in Control:

(i) In the event a Change in Control occurs, Abood will be entitled to immediate acceleration of vesting for all stock options granted to Abood as set forth in Paragraph 3(d), as of the date of the Change in Control, for which he has up to one (1) year after the date of the Change in Control, to exercise.

(ii) In addition, in the event of termination of Abood's employment for any reason, or if the Company materially alters Abood's duties, responsibilities, authority or compensation from that set forth in Paragraphs 1 and 3 above, within two (2) years after a Change of Control, Abood shall be entitled to a lump sum severance payment equal to two (2) years Base Salary and 50% bonus, less applicable withholding at his final monthly salary rate. This payment shall be made immediately upon termination.

(iii) In addition, Abood will also be entitled to full benefits as set forth in Paragraph 3(c) above, for a period of twelve (12) months after termination.

(iv) For purposes of this Agreement, a "Change of Control" shall mean an Ownership Change in which the shareholders of the Company before such Ownership Change do not retain, directly or indirectly, at least a majority of the beneficiary interest in the voting stock of the Company after such transaction or in which the Company is not the

4

surviving corporation. For purposes of this Agreement an "Ownership Change" shall be deemed to have occurred in the event any of the following occurs with respect to the Company:

A. the direct or indirect sale or exchange by the shareholders of the Company of all or substantially all of the stock in the Company;

B. a merger or consolidation in which the Company is a minority party;

C. the sale, exchange, or transfer of all or substantially all of the assets of the Company; or

D. a liquidation or dissolution of the Company.

6. Exclusive Remedy: Abood agrees that the severance plan described in Paragraphs 4 and 5 above shall be his sole and exclusive remedy in the event that the Company terminates his employment and he shall be entitled to no further compensation for any damage or injury arising out of the termination of his employment by the Company.

7. Attorney's Fees: The prevailing party shall be entitled to recover from the losing party its attorney's fees and costs incurred in any action brought to enforce any right arising out of this Agreement.

8. Interpretation: Abood and the Company agree that this Agreement shall be interpreted in accordance with and governed by the laws of the State of California.

9. Successors and Assigns: This Agreement shall inure to the benefit of and be binding upon the Company and its successors and assigns. In view of the personal nature of the services to be performed under this Agreement by Abood, he shall not have the right to assign or transfer any of his rights, obligations or benefits under this agreement, except as otherwise noted herein.

10. Entire Agreement: This Agreement constitutes the entire employment agreement between Abood and the Company regarding the terms and conditions of his employment with the exception of any stock option agreement between Abood and the Company for shares granted in Paragraph 3(d) above.

11. Modification: This Agreement may only be modified or amended be a supplemental written agreement signed by Abood and the Company.

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IN WITNESS WHEREOF, the parties have executed this Agreement as of the date and year written below.

Zland Corporation

Date:          5/20/99                     By:  /s/ JOHN W. VEENSTRA
     --------------------------------          ---------------------------------
                                           its: CEO
                                               --------------------------------

Date:          5/20/99                     /s/ GLENN E. ABOOD
     --------------------------------      ------------------------------------
                                               Glenn E. Abood

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EXHIBIT 10.17

EMPLOYMENT AGREEMENT

This Employment Agreement is made and entered into by and between ZLand, Inc. (the "Company") and Joan Nagelkirk ("Nagelkirk").

RECITALS

On December 1, 1999 (the "Commencement Date") Nagelkirk was employed by the Company as its Chief Financial Officer and is hereby bound by this Employment Agreement.

NOW, THEREFORE, in consideration of the promises and benefits contained in this Agreement, Nagelkirk and the Company hereby agree as follows:

1. Position and Duties: Nagelkirk shall be employed by the Company as its Chief Financial Officer. As Chief Financial Officer, Nagelkirk agrees to devote her full business time, energy and skill to her duties at the Company. These duties shall include, but not be limited to, any duties consistent with her position which may be assigned to Nagelkirk from the Company's Board of Directors.

2. Term of Employment: Nagelkirk's employment with the Company pursuant to this Agreement shall be on an at-will basis, subject to the provisions regarding termination set forth below. Upon termination of Nagelkirk's employment with the Company, neither Nagelkirk nor the Company shall have any further obligation or liability to the other, except as set forth in Sections 3.3, 4, and 5 below.

3. Compensation: Nagelkirk shall be compensated by the Company for her services as follows:

3.1 Base Salary: Nagelkirk shall be paid a monthly base salary of sixteen thousand six hundred sixty-six dollars and sixty-seven cents ($16,666.67) (two hundred thousand dollars ($200,000.00) on an annualized basis), subject to applicable withholding and paid in accordance with the Company's normal payroll procedures. Such salary will be reviewed at least annually and adjustments made as deemed appropriate by the Compensation Committee of the Board of Directors. Any decrease in salary may be viewed as a material event at Nagelkirk's sole discretion and therefore trigger termination provisions as set forth in Sections 4 and 5 below.

3.2 Benefits: Nagelkirk shall have the right, on the same basis as other employees of the Company, to participate in and to receive benefits under any of the Company's benefit plans, including medical, dental and group insurance plans for Nagelkirk and her immediate family. Nagelkirk shall also be entitled to participate in any 401(k) Plan, Profit Sharing Plan or Employee Stock Purchase Plan that the Company may offer, now or in the future, in accordance with its terms. In addition, Nagelkirk shall be entitled to the benefits afforded to other employees under the Company's vacation, holiday and business expense reimbursement policies.

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3.3 Executive Incentive Compensation Plan: Nagelkirk will be eligible to receive, in addition to her Base Salary, an annual incentive compensation payment which would equal, at a minimum, forty percent (40%) of Nagelkirk's current Base Salary, and at a maximum, seventy-five (75%) of Nagelkirk's Base Salary, provided the Company achieves pre-defined goals for that period. These goals will be determined mutually between Nagelkirk and the Board of Directors. Similar bonuses will apply in subsequent fiscal years. These payments will normally be made on a six month retroactive basis, on February 28th and August 31st of each fiscal year. If Nagelkirk terminates her employment voluntarily, Nagelkirk shall be entitled to receive a payment pro-rated in accordance with the period of Nagelkirk's employment with the Company during the applicable fiscal year, provided that the pre-determined goals for that period were met. Payment in this case will be made at the normal February 28th or August 31st interval.

3.4 Stock Options: Nagelkirk will be granted a option, as part of this contract, to purchase 200,000 shares of the Company's common stock at a pre-IPO price not to exceed $9.00 per share. The shares subject to this option will vest as follows: (A) upon the one (1) year anniversary of the Commencement Date, 25%; (B) thereafter, 6.25% per month.

4. Benefits Upon Voluntary Termination: If Nagelkirk voluntarily resigns from her employment with the Company, Nagelkirk shall be entitled to no compensation or benefits other than those earned in Section 3 above through the date of her termination, unless the Company materially altered Nagelkirk's duties, responsibilities, authority or compensation from that set forth in Sections 1 and 3 above. In that event, Section 5.2 shall apply. Nagelkirk will have one (1) year from the date of her resignation to exercise any stock options that were vested prior to the date of her resignation. If Nagelkirk's employment terminates as a result of her death or disability, Nagelkirk shall be entitled to the benefits described in Section 5.3.

5. Benefits Upon Other Termination: Nagelkirk agrees that her employment may be terminated by the Company at any time, with or without cause. In the event of the termination of Nagelkirk's employment by the Company for the reasons set forth below, she shall be entitled to the following:

5.1 Termination for Cause: If Nagelkirk's employment is terminated by the Company for Cause as defined below, Nagelkirk shall be entitled to no compensation or benefits othis than those earned under Section 3 through the date of her termination. Nagelkirk will have one (1) year from the date of her termination to exercise any stock options that were vested prior to the date of her termination. For purposes of this Agreement, a termination "for Cause" may only occur if Nagelkirk is terminated for any of the following reasons:

(i) theft, dishonesty, or falsification of any employment or Company records;

(ii) improper disclosure of the Company's confidential or proprietary information;

(iii) failure or inability to perform any reasonable assigned duties after written notice from the Company of, and a reasonable opportunity to cure such failure or inability; or

(iv) Nagelkirk's conviction of any criminal act which impairs her ability to perform her duties under this Agreement.

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5.2 Termination for Othis Than Cause: If Nagelkirk's employment is terminated by the Company for any reason Other Than Cause and not as a result of death or disability as set forth in Section 4, and not a result of a Change of Control as set forth in Section 5.3 below, Nagelkirk shall be entitled to receive a lump sum severance payment equal to twelve (12) months Base Compensation plus 40% bonus, less applicable withholding, at her final monthly salary rate. This payment shall be made immediately upon termination. Nagelkirk will also be entitled to full benefits as set forth in Section 3.2 above, for a period of twelve (12) months after termination. In addition, Nagelkirk shall be entitled to an acceleration of vesting of all remaining unvested stock options granted as set forth in Section 3.4 for which she shall have up to one (1) year after the date of termination to exercise. For purposes of this Agreement, a termination for Other Than Cause shall occur if the Company materially alters Nagelkirk's duties, responsibilities, authority or compensation from that set forth in Sections 1 and 3 above.

5.3 Termination Following a Change in Control:

(a) If a Change in Control occurs, Nagelkirk will be entitled to immediate acceleration of vesting for all stock options granted to Nagelkirk as set forth in Section 3.4, as of the date of the Change in Control, for which she has up to one (1) year after the date of the Change in Control, to exercise.

(b) In addition, in the event of termination of Nagelkirk's employment for any reason, or if the Company materially alters Nagelkirk's duties, responsibilities, authority or compensation from that set forth in Sections 1 and 3 above, within two (2) years after a Change of Control, Nagelkirk shall be entitled to a lump sum severance payment equal to two (2) years Base Salary and 40% bonus, less applicable withholding at her final monthly salary rate. This payment shall be made immediately upon termination.

(c) In addition, Nagelkirk will also be entitled to full benefits as set forth in Section 3.3 above, for a period of twelve (12) months after termination.

(d) For purposes of this Agreement, a "Change of Control" shall mean an Ownership Change in which the shareholders of the Company before such Ownership Change do not retain, directly or indirectly, at least a majority of the beneficiary interest in the voting stock of the Company after such transaction or in which the Company is not the surviving corporation. For purposes of this Agreement, an "Ownership Change" shall be deemed to have occurred in the event any of the following occurs with respect to the Company:

(i) the direct or indirect sale or exchange by the shareholders of the Company of all or subst